Questions to Customer and Answers of Customer

Questions to Customer and Answers of Customer

• Q1: Should there be guest users on the platform?

  A1: There should be guest users. They shall search the site however, they have limited access to content. Guest user should find an answer to the "Why should I sign up?" question.

• Q2: Should there be companies/institutes on the platform?

  A2: There is no need for company/institute accounts.

• Q3: What are the main differences between a paper and a project?

  A3: Papers are short term works on the other hand, projects are long term works. Projects involves milestones, business packages, deadlines. Since projects has more steps, process management is an integral part of it. During the project, process may lead to papers as well.

• Q4: Can a registered user both collaborate on someone else's paper/project and post paper/project topic for other registered users to collaborate on?

  A4: User shall both collaborate on someone else's paper/project and post paper/project topic for other registered users to collaborate on.

• Q5: Who should be able to comment on users' profiles ?

  A5: Only the ones that are worked with a user, shall comment on his/her profile.

  Choose: User shall be able to comment; after project completed, or when the collaboration is started.

• Q6: Who should be able to see that a paper/project is in progress ?

  A6: There shall be stated they are not taking collaborators anymore. Collaborators and project shall be seen, however; details about the paper, files, and code shall not be seen.

  Alternatively: Post creator shall be able to decide those.

• Q7: When a registered user requests to join a team of authors to collaborate on a paper/project, should the system automatically decide whether the collaborator is qualified or not according to the requirements of the paper/project or should it be handled by the owner of the paper/project topic?

  A7: It shall be handled by the owner of the paper/project. There shall be a recommendation mechanism. User may state whether he/she is looking for a project to collaborate.

• Q8: Should a registered user be able to hide the comments and ratings on his/her profile page?

  A8: Comments shall not be able to deleted however they shall be able to be made private.

• Q9: Should a registered user be able to collaborate on more than one paper/project?

  A9: Yes, a registered user should be able to collaborate on more than one paper/project.

• Q10: Should a registered user be able to have more than one paper/project topic posted?

  A10: Yes, a registered user should be able to have more than one paper/project topic posted.

• Q11: Should a registered user specify a deadline for requests for his/her papers/projects?

  Q11: It is both OK to have open deadline or sprint deadline.

• Q12: Should a registered user be able to delete a paper/project that is in progress?

  A12: No, a registered user shall not be able to delete a paper/project that is in progress.

• Q13: Should a registered user be able to edit the specifications of a paper/project that is in progress?

  A13: If there will be a modification, all collaborators should be notified. There will be a voting process about the modification, and if there is a consensus modification is accepted.

• Q14: Should a registered user be able to invite another registered user to collaborate on a paper/project that is in progress?

  A14: It should be decided by the team.

• Q15: Should there be a follow-unfollow system for the users on the platform? If so,

  A15: Yes, there should be a follow-unfollow system for the users on the platform.

  • Q15.1: Can a registered user's profile be seen by anyone?

    A15.1: There should be public/private option.

  • Q15.2: Should a registered user be able to approve and reject a follow request?

    A15.2: Yes, a registered user should be able to approve and reject a follow request.

  • Q15.3: Should a registered user be able to see papers/projects posted without following the users who posted them? If so,

    A15.3: A user should select whether his/her paper and projects should be seen by users that are not following him/her. So it depends on the owner of the paper/project.

    • Q15.3.1: Should he/she be able to request to join papers/projects without following the users who posted them?

      A15.3.1: Yes, he/she should be able to request to join papers/projects without following the users who posted them?

  • Q15.4: Should a registered user be able to invite another registered user for collaboration without following him/her?

    A15.4: Yes, a registered user should be able to invite another registered user for collaboration without following him/her.

  • Q16: Should inactive projects be deleted from the system?

    A16: No, inactive state of the project should be stated by tags instead of by getting deleting from the system.

  • Q17: Should there be a report system?

    A17: Yes, there should be a user, unrelated tag, and project report system.