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[17.0][MIG] helpdesk_mgmt #638

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@giarve giarve commented Oct 11, 2024

If original author is not available, superseeding #529

a pandoc .deb file is in the PR branch. Any other proper way to remove it than creating a new commit to remove it?

anybody wants to create a new icon for 17.0 style? some svg you could use https://www.svgrepo.com/svg/378347/system-help

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Thanks for this work ;)

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giarve commented Oct 24, 2024

@pedrobaeza should I rebase hard on latest 16.0 branch to remove this pandoc stuff from here? I read somewhere that's what you recommended, but I do not know if it is a must.

@pedrobaeza pedrobaeza mentioned this pull request Oct 25, 2024
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Do a interactive rebase over 17.0 (not 16.0), and edit the pre-commit commit, removing the .deb, and the continue the rebasing.

@giarve giarve force-pushed the wvbs/17.0-mig-helpdesk_mgmt branch 3 times, most recently from 6167dc0 to 9db2f9e Compare October 26, 2024 19:45
MiquelRForgeFlow and others added 19 commits October 26, 2024 21:51
Currently translated at 100.0% (211 of 211 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
The way it worked until the change was that these fields were populated with the customer's information when the ticket was created.
And to preserve that functionality I think it is necessary to keep informing those fields when creating the ticket from the portal.
Because when creating the ticket from the back-end the behavior is similar, when selecting a customer, the fields are filled automatically.
Currently translated at 76.3% (161 of 211 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/tr/
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
Currently translated at 100.0% (212 of 212 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
Currently translated at 100.0% (216 of 216 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
This helps to really prioritize tickets as they will show on
the top of the list or kanban.

It is also more aligned with standard project tasks.
Rodrigo Macedo and others added 29 commits October 26, 2024 21:51
Currently translated at 100.0% (252 of 252 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
Currently translated at 100.0% (252 of 252 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Currently translated at 100.0% (252 of 252 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Following the recommendations set forth in the following document by
Odoo:

https://www.odoo.com/documentation/16.0/developer/reference/backend/testing.html#special-tags

improves compatibility of this particular test with other addons.
… user

[IMP]helpdesk_mgmt: Use the default assigned user form team as ticket user

[IMP]helpdesk_mgmt: Use the default assigned user form team as ticket user
[FIX]helpdesk_mgmt: LINT

[FIX]helpdesk_mgmt: add better tests conditions
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
Currently translated at 100.0% (255 of 255 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
Currently translated at 100.0% (255 of 255 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Currently translated at 96.8% (247 of 255 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/nl/
Currently translated at 97.6% (249 of 255 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
Currently translated at 100.0% (255 of 255 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt/
Currently translated at 100.0% (255 of 255 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Currently translated at 100.0% (255 of 255 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Currently translated at 100.0% (255 of 255 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/sv/
Currently translated at 47.0% (120 of 255 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/ca/
Co-authored-by: Chandni Prajapati Khamar <[email protected]>
@giarve giarve force-pushed the wvbs/17.0-mig-helpdesk_mgmt branch from 9db2f9e to 6ee31ef Compare October 26, 2024 19:53
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