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[MIG] helpdesk_mgmt: Migration to 17.0
Co-authored-by: Chandni Prajapati Khamar <[email protected]>
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Original file line number | Diff line number | Diff line change |
---|---|---|
|
@@ -5,23 +5,23 @@ | |
<field name="groups_id" eval="[(4,ref('group_helpdesk_user'))]" /> | ||
</record> | ||
<!-- Categories --> | ||
<record id="helpdesk_category_1" model="helpdesk.ticket.category"> | ||
<record id="helpdesk_category_1_demo" model="helpdesk.ticket.category"> | ||
<field eval=""Software"" name="name" /> | ||
<field name="company_id" ref="base.main_company" /> | ||
<field eval=""1"" name="active" /> | ||
</record> | ||
<record id="helpdesk_category_2" model="helpdesk.ticket.category"> | ||
<record id="helpdesk_category_2_demo" model="helpdesk.ticket.category"> | ||
<field eval=""Wifi"" name="name" /> | ||
<field name="company_id" ref="base.main_company" /> | ||
<field eval=""1"" name="active" /> | ||
</record> | ||
<record id="helpdesk_category_3" model="helpdesk.ticket.category"> | ||
<record id="helpdesk_category_3_demo" model="helpdesk.ticket.category"> | ||
<field eval=""Odoo"" name="name" /> | ||
<field name="company_id" ref="base.main_company" /> | ||
<field eval=""1"" name="active" /> | ||
</record> | ||
<!-- Mail aliases --> | ||
<record id="mail_alias_1" model="mail.alias"> | ||
<record id="mail_alias_1_demo" model="mail.alias"> | ||
<field eval=""General Alias for tickets"" name="alias_name" /> | ||
<field ref="model_helpdesk_ticket" name="alias_model_id" /> | ||
</record> | ||
|
@@ -35,7 +35,7 @@ | |
</record> | ||
|
||
<!-- Teams --> | ||
<record id="helpdesk_team_1" model="helpdesk.ticket.team"> | ||
<record id="helpdesk_team_1_demo" model="helpdesk.ticket.team"> | ||
<field eval=""Localization team"" name="name" /> | ||
<field | ||
name="user_ids" | ||
|
@@ -44,48 +44,48 @@ | |
<field eval=""1"" name="active" /> | ||
<field | ||
name="category_ids" | ||
eval="[(6,0,[ref('helpdesk_category_1'), ref('helpdesk_category_2')])]" | ||
eval="[(6,0,[ref('helpdesk_category_1_demo'), ref('helpdesk_category_2_demo')])]" | ||
/> | ||
<field name="company_id" ref="base.main_company" /> | ||
<field name="alias_id" ref="mail_alias_1" /> | ||
<field name="alias_id" ref="mail_alias_1_demo" /> | ||
</record> | ||
<record id="helpdesk_team_2" model="helpdesk.ticket.team"> | ||
<record id="helpdesk_team_2_demo" model="helpdesk.ticket.team"> | ||
<field name="name">Helpdesk</field> | ||
<field name="user_ids" eval="[(6,0,[ref('base.user_demo')])]" /> | ||
<field eval=""1"" name="active" /> | ||
<field name="category_ids" eval="[(6,0,[ref('helpdesk_category_1')])]" /> | ||
<field name="category_ids" eval="[(6,0,[ref('helpdesk_category_1_demo')])]" /> | ||
<field name="company_id" ref="base.main_company" /> | ||
<field name="alias_id" ref="mail_alias_2" /> | ||
<field name="alias_id" ref="mail_alias_1_demo" /> | ||
</record> | ||
<record id="helpdesk_team_3" model="helpdesk.ticket.team"> | ||
<record id="helpdesk_team_3_demo" model="helpdesk.ticket.team"> | ||
<field eval=""Consultants"" name="name" /> | ||
<field name="user_ids" eval="[(6,0,[ref('base.user_root')])]" /> | ||
<field eval=""1"" name="active" /> | ||
<field name="category_ids" eval="[(6,0,[ref('helpdesk_category_2')])]" /> | ||
<field name="category_ids" eval="[(6,0,[ref('helpdesk_category_2_demo')])]" /> | ||
<field name="company_id" ref="base.main_company" /> | ||
<field name="alias_id" ref="mail_alias_3" /> | ||
<field name="alias_id" ref="mail_alias_1_demo" /> | ||
</record> | ||
<!-- Tags --> | ||
<record id="helpdesk_tag_1" model="helpdesk.ticket.tag"> | ||
<record id="helpdesk_tag_1_demo" model="helpdesk.ticket.tag"> | ||
<field eval=""Hard"" name="name" /> | ||
<field eval=""1"" name="color" /> | ||
<field eval=""1"" name="active" /> | ||
<field name="company_id" ref="base.main_company" /> | ||
</record> | ||
<record id="helpdesk_tag_2" model="helpdesk.ticket.tag"> | ||
<record id="helpdesk_tag_2_demo" model="helpdesk.ticket.tag"> | ||
<field eval=""Technical"" name="name" /> | ||
<field eval=""2"" name="color" /> | ||
<field eval=""1"" name="active" /> | ||
<field name="company_id" ref="base.main_company" /> | ||
</record> | ||
<record id="helpdesk_tag_3" model="helpdesk.ticket.tag"> | ||
<record id="helpdesk_tag_3_demo" model="helpdesk.ticket.tag"> | ||
<field eval=""Functional"" name="name" /> | ||
<field eval=""3"" name="color" /> | ||
<field eval=""1"" name="active" /> | ||
<field name="company_id" ref="base.main_company" /> | ||
</record> | ||
<!-- Tickets --> | ||
<record id="helpdesk_ticket_1" model="helpdesk.ticket"> | ||
<record id="helpdesk_ticket_1_demo" model="helpdesk.ticket"> | ||
<field eval=""Problem with the delivery of goods"" name="name" /> | ||
<field | ||
eval=""Problem with the delivery of goods"" | ||
|
@@ -96,9 +96,9 @@ | |
<field name="stage_id" ref="helpdesk_ticket_stage_new" /> | ||
<field name="channel_id" ref="helpdesk_ticket_channel_web" /> | ||
<field name="partner_id" ref="base.res_partner_3" /> | ||
<field name="team_id" ref="helpdesk_team_2" /> | ||
<field name="team_id" ref="helpdesk_team_2_demo" /> | ||
</record> | ||
<record id="helpdesk_ticket_2" model="helpdesk.ticket"> | ||
<record id="helpdesk_ticket_2_demo" model="helpdesk.ticket"> | ||
<field eval=""Damaged Products"" name="name" /> | ||
<field eval=""Damaged Products"" name="description" /> | ||
<field eval=""Alison Hardwell"" name="partner_name" /> | ||
|
@@ -107,42 +107,42 @@ | |
<field name="stage_id" ref="helpdesk_ticket_stage_new" /> | ||
<field name="channel_id" ref="helpdesk_ticket_channel_web" /> | ||
<field name="partner_id" ref="base.res_partner_2" /> | ||
<field name="team_id" ref="helpdesk_team_1" /> | ||
<field name="team_id" ref="helpdesk_team_1_demo" /> | ||
</record> | ||
<record id="helpdesk_ticket_3" model="helpdesk.ticket"> | ||
<record id="helpdesk_ticket_3_demo" model="helpdesk.ticket"> | ||
<field eval=""Document related problems"" name="name" /> | ||
<field eval=""Document related problems"" name="description" /> | ||
<field eval=""Jaime Bajozano"" name="partner_name" /> | ||
<field eval=""[email protected]"" name="partner_email" /> | ||
<field eval=""1"" name="priority" /> | ||
<field eval="[(6,0,[ref('helpdesk_tag_1')])]" name="tag_ids" /> | ||
<field eval="[(6,0,[ref('helpdesk_tag_1_demo')])]" name="tag_ids" /> | ||
<field name="user_id" ref="base.user_root" /> | ||
<field name="stage_id" ref="helpdesk_ticket_stage_cancelled" /> | ||
<field name="channel_id" ref="helpdesk_ticket_channel_other" /> | ||
<field name="partner_id" ref="base.res_partner_18" /> | ||
<field name="team_id" ref="helpdesk_team_1" /> | ||
<field name="team_id" ref="helpdesk_team_1_demo" /> | ||
</record> | ||
<record id="helpdesk_ticket_4" model="helpdesk.ticket"> | ||
<record id="helpdesk_ticket_4_demo" model="helpdesk.ticket"> | ||
<field eval=""Product quality not maintained"" name="name" /> | ||
<field eval=""Product quality not maintained"" name="description" /> | ||
<field eval=""Jamie Mads"" name="partner_name" /> | ||
<field eval=""2"" name="priority" /> | ||
<field name="user_id" ref="base.user_demo" /> | ||
<field name="stage_id" ref="helpdesk_ticket_stage_in_progress" /> | ||
<field name="partner_id" ref="base.res_partner_10" /> | ||
<field name="team_id" ref="helpdesk_team_3" /> | ||
<field name="team_id" ref="helpdesk_team_3_demo" /> | ||
<field name="channel_id" ref="helpdesk_ticket_channel_phone" /> | ||
</record> | ||
<record id="helpdesk_ticket_5" model="helpdesk.ticket"> | ||
<record id="helpdesk_ticket_5_demo" model="helpdesk.ticket"> | ||
<field eval=""Some products missing"" name="name" /> | ||
<field eval=""Some products missing"" name="description" /> | ||
<field eval=""3"" name="priority" /> | ||
<field name="user_id" ref="base.user_root" /> | ||
<field name="partner_id" ref="base.res_partner_12" /> | ||
<field name="team_id" ref="helpdesk_team_3" /> | ||
<field name="team_id" ref="helpdesk_team_3_demo" /> | ||
<field name="stage_id" ref="helpdesk_ticket_stage_in_progress" /> | ||
</record> | ||
<record id="helpdesk_ticket_6" model="helpdesk.ticket"> | ||
<record id="helpdesk_ticket_6_demo" model="helpdesk.ticket"> | ||
<field | ||
eval=""Problem with the delivery of assignments"" | ||
name="name" | ||
|
@@ -152,20 +152,20 @@ | |
name="description" | ||
/> | ||
<field eval=""1"" name="priority" /> | ||
<field eval="[(6,0,[ref('helpdesk_tag_2')])]" name="tag_ids" /> | ||
<field eval="[(6,0,[ref('helpdesk_tag_2_demo')])]" name="tag_ids" /> | ||
<field name="user_id" ref="base.user_root" /> | ||
<field name="stage_id" ref="helpdesk_ticket_stage_awaiting" /> | ||
<field name="partner_id" ref="base.res_partner_12" /> | ||
<field name="team_id" ref="helpdesk_team_3" /> | ||
<field name="team_id" ref="helpdesk_team_3_demo" /> | ||
</record> | ||
<record id="helpdesk_ticket_7" model="helpdesk.ticket"> | ||
<record id="helpdesk_ticket_7_demo" model="helpdesk.ticket"> | ||
<field eval=""Documents unclear"" name="name" /> | ||
<field eval=""Documents unclear"" name="description" /> | ||
<field eval=""1"" name="priority" /> | ||
<field eval="[(6,0,[ref('helpdesk_tag_3')])]" name="tag_ids" /> | ||
<field eval="[(6,0,[ref('helpdesk_tag_3_demo')])]" name="tag_ids" /> | ||
<field name="user_id" ref="base.user_root" /> | ||
<field name="stage_id" ref="helpdesk_ticket_stage_done" /> | ||
<field name="partner_id" ref="base.res_partner_2" /> | ||
<field name="team_id" ref="helpdesk_team_1" /> | ||
<field name="team_id" ref="helpdesk_team_1_demo" /> | ||
</record> | ||
</odoo> |
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