TDWS Order Tracking System

Plugin Developer: TD Web Services

This plugin provides a comprehensive order tracking system for your WordPress store, allowing you to manage single and multi-product orders efficiently.

Features:

• Manual Tracking Entry: Agents can update tracking details for orders using a predefined form.
• Multi-Product Order Handling: Specify if products in an order ship together or individually.
• Product-Level Tracking: Track individual products within multi-product orders. (For orders with separate tracking numbers)
• Customer Notifications: Automatic email notifications to customers upon entering tracking details.
• Customer-Facing Tracking: Customers can view tracking information directly on the order details page.
• Order Tags: Assign and manage custom tags to orders for improved workflow and filtering. (e.g., "Processing," "Awaiting Stock")
• Seamless Integration: Integrates with your existing WordPress order management system.
• Version Control: Utilizes a dedicated GitHub repository for version control, collaboration, and issue tracking.
• Automatic Updates: Receive updates seamlessly through the WordPress plugin update mechanism.

Future Enhancements (Not included in current version):

• Automatic Shipment Status Updates (API Integration):
  • Integrate with major shipment companies (FedEx, UPS, USPS, DHL) for real-time tracking updates.
  • Reduce manual work and improve data accuracy.
• Enhanced Customer Interface:
  • Progress Bar: Visually represent shipment journey stages (e.g., "Order Placed," "Delivered").
  • Estimated Delivery Date: Display an estimated delivery date based on shipment information.
  • Delivery Notifications: Send automated notifications to customers at key stages (e.g., "Order Shipped").
  • Customization Options: Allow customization of progress bar stages, notification triggers, and content.
  • Channel Options: Offer email or SMS notifications based on customer preferences.
• Advanced Tracking Features:
  • Package-Level Tracking: Allow customers to track individual packages within multi-product orders.
  • Exception Handling: Identify and notify agents about potential delivery exceptions.
  • Returns Management: Integrate with your returns management system for easy return initiation.
  • Proof of Delivery: Explore options for capturing and displaying proof of delivery (e.g., signature confirmation).
• Reporting and Analytics:
  • Track delivery performance metrics (average delivery times, on-time delivery rates).
  • Identify delivery trends for proactive adjustments.

Installation:

1. Upload the plugin zip file to your WordPress plugins section.
2. Activate the plugin.

Configuration:

• No additional configuration required for basic functionality.
• Refer to the WordPress documentation for managing custom tags (if applicable).

Support:

For any questions or support requests, please contact TD Web Services at tdwebservices.com.