Centralises support content.

onpremises/08-data-storage.md

@@ -43,10 +43,8 @@ You will need to enable bucket versioning if you'd like to use the [workspace ve
 
 ## Azure Blob Storage
 
-This option doesn't yet support diagram reviews, only supports authentication via an access key,
-and is __only available if you build the on-premises installation from source__ - see
-[Building from source](https://github.com/structurizr/onpremises?tab=readme-ov-file#building-from-source) for instructions.
-
+This option is a work in progress.
+It doesn't support workspace branches or diagram reviews, and only supports authentication via an access key.
 The basic steps to configure Azure Blob Storage are:
 
 - Create a container under your Azure storage account.

onpremises/80-faq.md

@@ -52,8 +52,4 @@ plans to change this.
 ## Can you complete our risk/security questionnaire?
 
 No, this is a time consuming exercise and we are already providing the software for free.
-The code is [freely available and open source](https://github.com/structurizr/onpremises) allowing you to perform your own review.
-
-## Is priority support available?
-
-Yes, see [Support](/onpremises/support) for details.
+The code is [freely available and open source](https://github.com/structurizr/onpremises) allowing you to perform your own review.

products.md

@@ -66,4 +66,4 @@ workspace via the web API provided by the cloud service and on-premises installa
 | __Notion__<br />Embed live architecture diagrams into Notion pages via an iframe.                                                                                                         |                           |                                         |                             | [Yes](/cloud/notion)                  |
 | __Slack__<br />Perform a full-text search across a workspace using a slash command.                                                                                                       |                           |                                         |                             | [Yes](/cloud/slack)                   |              
 | __Authentication via LDAP or SAML 2.0__<br />Integrate Structurizr with your identity provider.                                                                                           |                           | [Yes](/onpremises/authentication)       |                             |                                       |
-| __[Priority support](https://structurizr.com/help/support)__<br />Priority support (Monday to Friday; 9-5 UK time).                                                                       | With paid support package | With paid support package               |                             | Yes                                   |
+| __Priority support__<br />Priority support (Monday to Friday; 9-5 UK time).                                                                        | With paid support package | With paid support package               |                             | Yes                                   |

support.md

@@ -0,0 +1,30 @@
+---
+layout: default
+title: Support 
+nav_order: 30
+permalink: /support
+---
+
+# Support
+
+## Non-priority support (free)
+
+Free non-priority support is available via the following channels only:
+
+- GitHub
+  - __Structurizr for Java, DSL, PlantUML/Mermaid/etc exporters__: [Issues](https://github.com/structurizr/java/issues) and [discussions](https://github.com/structurizr/java/discussions)
+  - __Cloud service__: [Issues](https://github.com/structurizr/cloud/issues) and [discussions](https://github.com/structurizr/cloud/discussions)
+  - __On-premises installation__: [Issues](https://github.com/structurizr/onpremises/issues) and [discussions](https://github.com/structurizr/onpremises/discussions)
+  - __Lite__: [Issues](https://github.com/structurizr/lite/issues) and [discussions](https://github.com/structurizr/lite/discussions)
+  - __CLI__: [Issues](https://github.com/structurizr/cli/issues) and [discussions](https://github.com/structurizr/cli/discussions)
+- [Slack](https://join.slack.com/t/structurizr/shared_invite/enQtMzkyMjY1NzMwNTkzLTcyOGI1MTZmNDQwMDQ5YmZlMThiYmU1ZTM2ZWZiMzYwMjVhNmM0OWIwNjFlZTM1YmY3YzU0ZDY2MTA1YTk5Mjg)
+
+Please note:
+
+- Requests for free support via e-mail/LinkedIn/X/etc will be ignored.
+- GitHub issue/discussion notifications are disabled.
+- Please do not raise issues on Slack as they will likely be missed.
+
+## Priority support (paid)
+
+Priority support packages are available - please contact [email protected] for details.