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更新海航金鹏会员卡证件变更信息 #1270

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Dec 24, 2024
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更新海航金鹏会员卡证件变更信息 #1270

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1 change: 1 addition & 0 deletions content/zh-cn/docs/srs/real-name-info.md
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Expand Up @@ -80,6 +80,7 @@ weight: 700
```csv
平台,说明
CA(凤凰知音),发送新旧身份证、新旧户口本人口信息卡页、同一人证明的扫描件给 [email protected] 并说明情况，十分钟后去电给 95583 确认收到并要求客服提交工单。<br>信息更换期间可以正常使用护照购票同行，所得里程航段可以正常累计。<br>十天后办结。
HU(海航金鹏),致电海航客服热线转8进入金鹏会员服务，提出请求修改证件号码，客服人员在线请示值班经理后发送上传链接到来电手机：上传新旧身份证件及派出所证明，可请求不挂断电话直接上传后即时核验，当场办结。
如家,前往任意如家酒店前台，要求店员拍摄人脸、新身份证、同一人证明三项同框的照片，并把相关材料发送邮件。直接在前台修改身份证号会提示变更过大无法修改。
华住会,直接在 app 内修改账号绑定的身份证信息。一般来说一个账号只能修改一次。如果姓名和身份证号都有变更，只能修改其中一个，因此可能还是需要找客服。
```
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