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Credit_Card_Financial_Dashboard

Project Objectives

To develop comprehensive credit card weekly dashboard that provides real-time insights into key performance metrics and trends, enabling stakeholders to monitor and analyze credit card operations effectively.

Dataset

Financial dataset

Steps

Credit Card Transaction Report

  1. Import Data From SQL Database.
  • Prepare CSV File
  • Create table in SQL
  • Import CSV into SQL
  1. Data Processing and DAX Queries
  • Grouped customers by age and income to derive insights.
  • Calculated Revenue with annual fees, total transaction amount and interest earned.
  • Derived week numbers using DAX Query.
  • Calculated week by week change in revenue ( (current_week_revenue - previous_week_revenue) / previous_week_revenue ).
  1. Create Dashboard and derive insight
  • calculated sum of revenue, total transaction amount and interest earned by card category.
  • visualised revenue by customer's job, expenditure type, education level, card type, and chip used.
  • visualised revenue by quarters.
  • added cards to show important KPIs.
  • added slicer to select week.
  • used tree map to provide categories (Quarter, gender, card type, income group).

Credit Card Customer Report

  • calculated sum of revenue, total transaction amount and interest earned by customer job.
  • Re-used similar visualisations from transactions Report.
  • Showed important metrics using cards.
  • Visualised weekly performance using line chart.
  • visualised revenue by income group, marital status, and education level.
  • identified top performing states using stacked bar chart.

Updated New Data

  • added new data in both tables to provide real time insights.

Insights

  • Revenue increased by 28.8%
  • Total Transaction Amount increased by 35%
  • Overall revenue is 57M
  • Total interest is 8M
  • Total transaction amount 46M
  • Male customers are contributing more in revenue 31M, Female 26M
  • Blue and Silver credit cards are contributing to 93% of overall transactions
  • TX,NY and CA is contributing to 68%
  • Overall activation rate is 57.5%
  • Overall delinquent rate is 6.06%

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