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content/en/design/User Experience Research/CES Surveys/ces-surveys.md
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title: "CES Surveys" | ||
linkTitle: "CES Surveys" | ||
weight: 4 | ||
description: > | ||
Customer Effort Score surveys are used to quantitatively assess the ease of use of your CHT app. | ||
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content/en/design/User Experience Research/Focus Group Discussions/fgd.md
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title: "Focus Group Discussions" | ||
linkTitle: "Focus Group Discussions" | ||
weight: 2 | ||
description: > | ||
Focus group discussions are a quick and convenient way to collect data from several users simultaneously. Use focus group discussions to gain insight into what users think about a topic or shared experience in a group setting and to learn about opinions, attitudes and preferences. | ||
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content/en/design/User Experience Research/Technical Working Sessions/tws.md
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title: "Technical Working Sessions" | ||
linkTitle: "Technical Working Sessions" | ||
weight: 5 | ||
description: > | ||
A Technical Working Session is a collaborative meeting where backend users of the CHT (such as app developers and data scientists) and Medic product managers, software engineers, and UX researchers come together to dive deeper into technical issues and develop potential solutions in real time. | ||
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content/en/design/User Experience Research/Usability Testing/usability-testing.md
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title: "Usability Testing" | ||
linkTitle: "Usability Testing" | ||
weight: 3 | ||
description: > | ||
Usability testing is the practice of testing how easy or difficult a design solution is to use by observing how users interact with it. | ||
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content/en/design/User Experience Research/User Interviews/user-interviews.md
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title: "User Interviews" | ||
linkTitle: "User Interviews" | ||
weight: 1 | ||
description: > | ||
User interviews serve the purpose of uncovering opportunities for innovation and for illuminating solutions to problems. | ||
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title: "User Experience Research" | ||
linkTitle: "User Experience Research" | ||
weight: 3 | ||
description: > | ||
Conducting user experience research ensures that we are building a CHT that solves real user problems by speaking with users directly to understand their perspectives and pain points, and to test and gather feedback on design solutions. | ||
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