hanantabak2-Telecom-Churning-Data-Analysis-Prediction-and-Clustering

This is a comprehensive project that might be useful to data scientists in Telecom industry. It studies the case of Customers Churning which is very common in Telecommunication companies. In this project, I did EDA, perdictive modelling and customers clustering. Churn analysis is the evaluation of a company’s customer loss rate in order to reduce it. Also referred to as customer attrition rate. It's importatnt because keeping an existing customer saves more money to the company than attracting a new one. Churn rate has strong impact on the life time value of the customer because it affects the length of service and the future revenue of the company.