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Make a list of suspicious accounts #4188

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Make a list of suspicious accounts #4188

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mattbk
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@mattbk mattbk commented Nov 12, 2016

Part of #557. This covers the logic; it’s mostly a duplicate of
dashboard/index with the buttons removed (admins can mark/unmark
suspicious on the profile itself).

Obviously needs to be put into a site template for ~users to see, and
only needs the list, not the other frame.

Part of #557. This covers the logic; it’s mostly a duplicate of
`dashboard/index` with the buttons removed (admins can mark/unmark
suspicious on the profile itself).

Obviously needs to be put into a site template for ~users to see, and
only needs the list, not the other frame.
@mattbk mattbk added the Review label Nov 12, 2016
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mattbk commented Nov 12, 2016

/about/fraud/suspicious
screen shot 2016-11-12 at 5 56 48 pm

Haven't added to a menu. The other page in /fraud isn't in a menu either, AFAICT.

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mattbk commented Nov 13, 2016

Almost deleted the dashboard version, but I figure that's something that could be modified in other ways.

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mattbk commented Nov 17, 2016

I suppose I need to add a menu item before this can be reviewed.

@mattbk mattbk removed the Review label Nov 17, 2016
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mattbk commented Nov 17, 2016

We don't have a root page for /fraud; what would we put there? Maybe suggestions on how to let us know about potential fraud, including a link to http://inside.gratipay.com/howto/review-accounts? This is the type of thing that the community can pitch in for.

That would probably make the suspicious list a tab on the fraud page.

@mattbk mattbk changed the title Stub out a list of suspicious accounts. Make a list of suspicious accounts Nov 17, 2016
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mattbk commented Nov 17, 2016

image

image

@mattbk mattbk added the Review label Nov 17, 2016
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mattbk commented Nov 17, 2016

Ready for review, @whit537, @kaguillera et alii.

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Nav layout breaking for me when bolded:

screen shot 2016-11-21 at 4 18 15 pm

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mattbk commented Nov 21, 2016

Nav layout breaking for me when bolded:

Would "Fraud" be sufficient?

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I think conceptually it could be grouped with Security and also AML (maybe under "Safety"?), but ...

The primary motivation here is to give suspicious users some way of discovering that they've been marked suspicious, correct?

The principle is that untrusted users are announced as such so that false positives have a chance to discover this and attempt to redeem themselves. We can't be like PayPal, an infuriatingly opaque black box if you're a false positive.

Is a listing of suspicious accounts the best way to do that? How will suspicious users know to look there? I realize the suspicious listing was my suggestion, but #557 (comment) seems like a better solution to the problem:

notify the user (if possible) and put a note on their profile

That way the suspicious user doesn't have to work so hard to discover the problem.

I think we should abort this PR and go for the notify/note solution. 🐭

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mattbk commented Nov 21, 2016

I think we should abort this PR and go for the notify/note solution.

Fine by me. I learned some things, at least.

@mattbk mattbk closed this Nov 21, 2016
@mattbk mattbk deleted the suspicious-list branch November 21, 2016 22:01
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