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Jhb cloud docs
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title: Overview | ||
hide_title: true | ||
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# Analytics | ||
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![Messaging channels](/img/docs/analytics.png) | ||
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Analytics is available only for an activated bot, it holds infromation about the usage and performance of your bot. Analytics tab is per bot and it shows a dashboard that holds graphs, numbers and indexes about for the selected period. | ||
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## Selected Period | ||
You can change the selected period to focus on specific period details. By default it is set for the past week, you are still able to change it. | ||
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<!-- ![Messaging channels](/img/docs/calendar.png) --> | ||
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## Total Users | ||
The absolute total number of users during the selected period. Next to it an index that show the percentage of increase/decrease in the total users using the chatbot compared to previous priod(s). | ||
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<!-- ![image](https://user-images.githubusercontent.com/89806971/200643380-3970d933-14db-4eb3-83a5-353ffa3d8b35.png) --> | ||
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## New users | ||
The absolute number of new users during the selected period. Next to it an index that show the percentage of increase/decrease in the new users using the chatbot compared to previous priod(s). | ||
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<!-- ![image](https://user-images.githubusercontent.com/89806971/200643772-ba754e92-dc28-4350-beca-d451c93e1e61.png) --> | ||
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## Returning Users | ||
The absolute number of returning users during the selected period. Next to it an index that show the percentage of increase/decrease in the returning users using the chatbot compared to previous priod(s). | ||
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<!-- ![image](https://user-images.githubusercontent.com/89806971/200643897-de31f33b-fd46-40fb-96c8-6b6173a24f80.png) --> | ||
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## Session | ||
The absolute number of session/conversations opened with the chatbot during the selected period. Next to it an index that show the percentage of increase/decrease in the number of the opened sessios compared to previous priod(s). | ||
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<!-- ![image](https://user-images.githubusercontent.com/89806971/200644081-69cb0278-a349-4660-833a-6726e3e0ce20.png) --> | ||
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## Messages | ||
The absolute number of messages sent to the chatbot during the selected period. Next to it an index that show the percentage of increase/decrease in the number of the messages sent to the chatbot compared to previous priod(s). | ||
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<!-- ![image](https://user-images.githubusercontent.com/89806971/200644188-f6722343-be9b-4c08-85e8-5b308c12e5fb.png) --> | ||
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## Overall Dashboard | ||
This graph shows the relation between users, sessions and messages over a period of time. | ||
<!-- | ||
![image](https://user-images.githubusercontent.com/89806971/200644327-ac860fd8-0d49-4002-812b-e8e5cec4ac66.png) --> |
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