This project provides a method for the automatic application of the Multi Expert Multi Criteria Linguistic Decision-Making model for US Evaluation (LDM4USE). Building on the widely recognized System Usability Scale (SUS), we fuse collective opinions to provide results regarding the usability of each of the websites in an understandable way. Our proposal is implemented as an A/B testing tool called USE-AB-test DSS, and we have use it to describe a case use for the assessment of three Moodle platforms of the University of Guadalajara, Mexico. This heavy and data-intensive task has been greatly simplified with the support of the software.
This work has been supported by Ministerio de Ciencia e Innovación, Spanish Government, grant PID2020-119478GB-I00. We want to express our deep gratitude to Jeronimo Durán and Jeovani Marcos Morales for their contribution to the 2TLFD method that is implicit to the LDM4USE hability to include any Usability Test. Thanks to Servando Alvarado Cisneros to contribute to the visual design of USE-AB-test DSS. Special best wished to people working at CEAS Coordinacion de Extension y Acción Social, University of Guadalajara, Mexico.
We have applied the model to a real use case regarding the assessment of Moodle, a Learning Management System particularly popular.