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wlinator committed Nov 3, 2024
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Expand Up @@ -82,11 +82,11 @@ Relying on the code of conduct ensures that moderation stays consistent, fair, a
Let's talk a little more about accountability:

## 2.3 Accountability
While moderators generally have the discretion to manage situations as they see fit, it’s crucial that they remain transparent about their decisions. If in a staff discussion, we ask for clarification regarding a warning, mute, or ban, you should be ready to explain your actions and provide context.
While moderators generally have the discretion to manage situations as they see fit, it’s crucial that they remain transparent about their decisions. If in a staff discussion, if we ask for clarification regarding a warning, mute, or ban, you should be ready to explain your actions and provide context.

It’s important to remember that issuing warns, mutes, or bans should never be taken lightly or used as a joke. These actions can significantly impact a member’s experience, so they should be reserved for genuine violations of the code of conduct. While we trust our moderators to act independently without needing to seek consensus on every decision—since doing so can slow down the team—we also expect them to exercise that discretion responsibly.

A few example of when mod actions **shouldn't** be issued:
- **At a member's request**: If someone asks for a warning or mute, do not just issue it. Our cases system exists solely for actual violations of the code of conduct.
- **Without context**: If you don't have enough information to make a decision, err on the side of caution and don't take any action *yet*.
- **As a joke**: Moderation isn’t a game. Using warns, mutes, or bans humorously undermines the seriousness of these actions and can damage trust within the community.
- **At a member's request**: Our cases system exists solely for actual violations of the code of conduct, not for requests. (see `$s timeout`)
- **Without context**: If you don't have enough information, err on the side of caution and don't make a final decision *yet*.
- **As a joke**: Using warns, mutes, or bans humorously undermines the seriousness of these actions and can damage trust within the community.

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