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[17.0][MIG] helpdesk_motive: Migration to 17.0 #657

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edd53fd
[ADD] helpdesk_motive
max3903 Dec 18, 2019
3d800cb
[IMP] helpdesk_motive
max3903 Dec 18, 2019
8a09917
Update helpdesk_motive/views/helpdesk_ticket_motive.xml
Dec 23, 2019
6c9ae88
[UPD] Update helpdesk_motive.pot
oca-travis Dec 23, 2019
ac60d06
[UPD] README.rst
OCA-git-bot Dec 23, 2019
bf349de
Added translation using Weblate (Portuguese (Brazil))
marcelsavegnago Jan 16, 2020
4c19b91
Translated using Weblate (Portuguese (Brazil))
marcelsavegnago Jan 16, 2020
614fb74
Translated using Weblate (Portuguese (Brazil))
marcelsavegnago Feb 12, 2020
62eaf85
Translated using Weblate (Spanish)
Mar 25, 2020
6ba5b55
Translated using Weblate (Spanish)
josepmy May 18, 2020
70c07d6
[IMP] : black, isort, prettier
Jun 5, 2020
877bdd0
[MIG] helpdesk_motive: Migration to 13.0
Jun 5, 2020
1b63e5b
[UPD] Update helpdesk_motive.pot
oca-travis Jun 22, 2020
9a01a77
[UPD] README.rst
OCA-git-bot Jun 22, 2020
cf91165
Added translation using Weblate (Spanish (Argentina))
ibuioli Aug 10, 2020
65d1aa0
Translated using Weblate (Spanish (Argentina))
ibuioli Aug 10, 2020
1a42eb6
[FIX] Development Status
DarioLodeiros Nov 17, 2020
f0ee8af
[UPD] README.rst
OCA-git-bot Nov 17, 2020
374741c
Translated using Weblate (Spanish)
flachica Dec 12, 2020
5ea6a0f
[IMP] helpdesk_motive: black, isort, prettier
dalonsod May 26, 2021
7b70891
[MIG] helpdesk_motive: Migration to 14.0
dalonsod May 26, 2021
2488f9d
[UPD] Update helpdesk_motive.pot
oca-travis Jul 28, 2021
b49bba9
[UPD] README.rst
OCA-git-bot Jul 28, 2021
a844198
helpdesk_motive 14.0.1.0.1
OCA-git-bot Jul 28, 2021
f0ee053
Added translation using Weblate (Portuguese)
pedrocs-exo Sep 20, 2021
b7ce363
Added translation using Weblate (Italian)
francesco-ooops Mar 24, 2022
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Translated using Weblate (Italian)
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ibuioli Sep 5, 2022
3f777e3
Translated using Weblate (Spanish (Argentina))
ibuioli Nov 30, 2022
8f79c0e
[FIX] helpdesk_motive: onchange removed in base module.
LoisRForgeFlow Jan 12, 2023
0188080
helpdesk_motive 14.0.1.0.2
OCA-git-bot Jan 12, 2023
b27d3df
Translated using Weblate (Portuguese)
pedrocs-exo Apr 29, 2023
d5c3e81
Translated using Weblate (Spanish)
Ivorra78 Jul 20, 2023
24d1f48
[MIG]helpdesk_motive: Migration to 16.0
Jul 28, 2023
f550dca
[UPD] Update helpdesk_motive.pot
May 22, 2024
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Update translation files
weblate May 23, 2024
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Translated using Weblate (Portuguese (Brazil))
May 29, 2024
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Added translation using Weblate (Swedish)
jakobkrabbe Sep 25, 2024
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Translated using Weblate (Swedish)
jakobkrabbe Sep 26, 2024
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Translated using Weblate (Spanish)
FranciscoFactorLibre Oct 9, 2024
d468325
[IMP] helpdesk_motive: pre-commit auto fixes
Nov 19, 2024
866494a
[17.0][MIG] helpdesk_motive: Migration to 17.0
Nov 19, 2024
7ed7a0b
Add dependency file for tests purposes
Nov 19, 2024
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121 changes: 121 additions & 0 deletions helpdesk_motive/README.rst
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===============
Helpdesk Motive
===============

..
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! source digest: sha256:d39e3a4544fc9651c357088907a9813140eab6c54457d917165081bbbacd7605
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
:target: https://odoo-community.org/page/development-status
:alt: Beta
.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
:target: https://github.com/OCA/helpdesk/tree/17.0/helpdesk_motive
:alt: OCA/helpdesk
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
:target: https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_motive
:alt: Translate me on Weblate
.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
:target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0
:alt: Try me on Runboat

|badge1| |badge2| |badge3| |badge4| |badge5|

This module adds a motive field on the helpdesk ticket. The list is
filtered based on the helpdesk team.

**Table of contents**

.. contents::
:local:

Configuration
=============

- Go to Helpdesk > Configuration > Motives
- Create your list of different motives with their name and teams

Usage
=====

- Go to Helpdesk
- Create a ticket and set its motive. The list of motives is limited by
the team.

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_motive%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
-------

* Binhex
* Konos
* Open Source Integrators

Contributors
------------

- `Open Source Integrators <https://www.opensourceintegrators.com>`__:

- Maxime Chambreuil <[email protected]>

- `Konos <https://www.konos.cl>`__:

- Nelson Sanchez <[email protected]>

- `Solvos <https://www.solvos.es>`__:

- David Alonso <[email protected]>

- \`Binhex <https://binhex.cloud>\_\`:

- Adasat Torres <[email protected]>

- \`Camptocamp <https://camptocamp.com>\_\`:

- Italo Lopes <[email protected]>

Maintainers
-----------

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

.. |maintainer-nelsonramirezs| image:: https://github.com/nelsonramirezs.png?size=40px
:target: https://github.com/nelsonramirezs
:alt: nelsonramirezs
.. |maintainer-max3903| image:: https://github.com/max3903.png?size=40px
:target: https://github.com/max3903
:alt: max3903

Current `maintainers <https://odoo-community.org/page/maintainer-role>`__:

|maintainer-nelsonramirezs| |maintainer-max3903|

This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/17.0/helpdesk_motive>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
4 changes: 4 additions & 0 deletions helpdesk_motive/__init__.py
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@@ -0,0 +1,4 @@
# Copyright (C) 2019 Open Source Integrators
# Copyright (C) 2019 Konos
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
from . import models
25 changes: 25 additions & 0 deletions helpdesk_motive/__manifest__.py
Original file line number Diff line number Diff line change
@@ -0,0 +1,25 @@
# Copyright (C) 2019 Open Source Integrators
# Copyright (C) 2019 Konos
# Copyright (C) 2023 Binhex -Adasat Torres
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).

{
"name": "Helpdesk Motive",
"version": "17.0.1.0.0",
"license": "AGPL-3",
"summary": "Keep the motive ",
"author": "Binhex, Konos, Open Source Integrators, "
"Odoo Community Association (OCA)",
"website": "https://github.com/OCA/helpdesk",
"depends": ["helpdesk_mgmt"],
"data": [
"security/ir.model.access.csv",
"views/helpdesk_ticket_motive.xml",
"views/helpdesk_ticket_team.xml",
"views/helpdesk_ticket.xml",
],
"demo": ["demo/helpdesk_motive_demo.xml"],
"application": False,
"development_status": "Beta",
"maintainers": ["nelsonramirezs", "max3903"],
}
17 changes: 17 additions & 0 deletions helpdesk_motive/demo/helpdesk_motive_demo.xml
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<?xml version="1.0" ?>
<odoo noupdate="1">

<record id="helpdesk_motive_1" model="helpdesk.ticket.motive">
<field name="name">Client requirement</field>
<field name="team_id" ref="helpdesk_mgmt.helpdesk_team_1_demo" />
</record>
<record id="helpdesk_motive_2" model="helpdesk.ticket.motive">
<field name="name">Update required</field>
<field name="team_id" ref="helpdesk_mgmt.helpdesk_team_1_demo" />
</record>

<record id="helpdesk_mgmt.helpdesk_ticket_7" model="helpdesk.ticket">
<field name="motive_id" ref="helpdesk_motive_1" />
</record>

</odoo>
97 changes: 97 additions & 0 deletions helpdesk_motive/i18n/es.po
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# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk_motive
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 12.0+e-20191022\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2019-12-16 01:41+0000\n"
"PO-Revision-Date: 2024-10-09 14:06+0000\n"
"Last-Translator: FranciscoFactorLibre <[email protected]>\n"
"Language-Team: \n"
"Language: es\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
"X-Generator: Weblate 5.6.2\n"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__create_uid
msgid "Created by"
msgstr "Creado por"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__create_date
msgid "Created on"
msgstr "Creado el"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__display_name
msgid "Display Name"
msgstr "Nombre mostrado"

#. module: helpdesk_motive
#: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket_motive
msgid "Helpdesk Motive"
msgstr "Motivo"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__team_id
msgid "Helpdesk Team"
msgstr "Equipo"

#. module: helpdesk_motive
#: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket
msgid "Helpdesk Ticket"
msgstr "Ticket Helpdesk"

#. module: helpdesk_motive
#: model:ir.actions.act_window,name:helpdesk_motive.action_helpdesk_ticket_motive_tree
msgid "Helpdesk Ticket Motive"
msgstr "Motivo del Ticket del Helpdesk"

#. module: helpdesk_motive
#: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket_team
msgid "Helpdesk Ticket Team"
msgstr "Helpdesk Equipo del Ticket"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__id
msgid "ID"
msgstr "ID"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive____last_update
msgid "Last Modified on"
msgstr "??ltima modificaci??n en"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__write_uid
msgid "Last Updated by"
msgstr "Última actualización por"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__write_date
msgid "Last Updated on"
msgstr "Última actualización el"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket__motive_id
#: model:ir.model.fields,help:helpdesk_motive.field_helpdesk_ticket__motive_id
#: model_terms:ir.ui.view,arch_db:helpdesk_motive.helpdesk_ticket_motive_form
msgid "Motive"
msgstr "Motivo"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_team__motive_ids
#: model:ir.ui.menu,name:helpdesk_motive.helpdesk_motive
#: model_terms:ir.ui.view,arch_db:helpdesk_motive.view_helpdesk_team_form
msgid "Motives"
msgstr "Motivos"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__name
msgid "Name"
msgstr "Nombre"
96 changes: 96 additions & 0 deletions helpdesk_motive/i18n/es_AR.po
Original file line number Diff line number Diff line change
@@ -0,0 +1,96 @@
# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk_motive
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 13.0\n"
"Report-Msgid-Bugs-To: \n"
"PO-Revision-Date: 2022-11-30 02:46+0000\n"
"Last-Translator: Ignacio Buioli <[email protected]>\n"
"Language-Team: none\n"
"Language: es_AR\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
"X-Generator: Weblate 4.14.1\n"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__create_uid
msgid "Created by"
msgstr "Creado por"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__create_date
msgid "Created on"
msgstr "Creado el"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__display_name
msgid "Display Name"
msgstr "Mostrar Nombre"

#. module: helpdesk_motive
#: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket_motive
msgid "Helpdesk Motive"
msgstr "Motivo de la Mesa de Ayuda"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__team_id
msgid "Helpdesk Team"
msgstr "Equipo de la Mesa de Ayuda"

#. module: helpdesk_motive
#: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket
msgid "Helpdesk Ticket"
msgstr "Ticket de la Mesa de Ayuda"

#. module: helpdesk_motive
#: model:ir.actions.act_window,name:helpdesk_motive.action_helpdesk_ticket_motive_tree
msgid "Helpdesk Ticket Motive"
msgstr "Motivo del Ticket de la Mesa de Ayuda"

#. module: helpdesk_motive
#: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket_team
msgid "Helpdesk Ticket Team"
msgstr ""

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__id
msgid "ID"
msgstr "ID"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive____last_update
msgid "Last Modified on"
msgstr "Última Modificación el"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__write_uid
msgid "Last Updated by"
msgstr "Última Actualización por"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__write_date
msgid "Last Updated on"
msgstr "Última Actualización el"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket__motive_id
#: model:ir.model.fields,help:helpdesk_motive.field_helpdesk_ticket__motive_id
#: model_terms:ir.ui.view,arch_db:helpdesk_motive.helpdesk_ticket_motive_form
msgid "Motive"
msgstr "Motivo"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_team__motive_ids
#: model:ir.ui.menu,name:helpdesk_motive.helpdesk_motive
#: model_terms:ir.ui.view,arch_db:helpdesk_motive.view_helpdesk_team_form
msgid "Motives"
msgstr "Motivos"

#. module: helpdesk_motive
#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__name
msgid "Name"
msgstr "Nombre"
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