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[17.0][MIG] helpdesk_type : Migration to 17.0 #647
Commits on Oct 11, 2024
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[FIX] helpdesk_mgmt: Rules on who can access to tickets from the Port…
…al should only be governed by the ir.rules.
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Translated using Weblate (Spanish (Argentina))
Currently translated at 100.0% (211 of 211 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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[IMP] Restore the fields in the ticket creation
The way it worked until the change was that these fields were populated with the customer's information when the ticket was created. And to preserve that functionality I think it is necessary to keep informing those fields when creating the ticket from the portal. Because when creating the ticket from the back-end the behavior is similar, when selecting a customer, the fields are filled automatically.
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Translated using Weblate (Turkish)
Currently translated at 76.3% (161 of 211 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/tr/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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Translated using Weblate (Spanish (Argentina))
Currently translated at 100.0% (212 of 212 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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Translated using Weblate (Spanish (Argentina))
Currently translated at 100.0% (216 of 216 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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[IMP] helpdesk_mgmt: order by priority firts.
This helps to really prioritize tickets as they will show on the top of the list or kanban. It is also more aligned with standard project tasks.
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Translated using Weblate (Polish)
Currently translated at 4.1% (9 of 216 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/pl/
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[FIX] helpdesk_mgmt: Show the correct total of tickets in the portal …
…(before, the total was filtered by those of the user's partner, but all the ones to which the user had access were shown in the list). TT38426
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[FIX] helpdesk_mgmt: Ticket creation from the portal with the categor…
…y company (if set) or the user's default company. TT38426
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Translated using Weblate (Polish)
Currently translated at 5.5% (12 of 216 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/pl/
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[FIX] helpdesk_mgmt: portal access error.
When the user has no access rights the `search` call returns an AccessError. TT38713
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[IMP] helpdesk_mgmt. Replace to the correct function.
Replace _prepare_portal_layout_values to _prepare_home_portal_values function. TT38713
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helpdesk_mgmt: Fix French translations
Fix OCA#374 - Odoo expects `fr.po` for French translations, not `fr_FR.po`.
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[IMP] helpdesk_mgmt: Test portal routes
This is a start to increase coverage; not exhaustive yet.
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[IMP] helpdesk_mgmt: Modernize ticket portal views
Bring 15.0 ticket list & form views shown in portal mode in line with those defined in the "project" module to display tasks. While most elements remain the same, this cset also adds: * List: group-by & search filters. * Form: close date, assigned user, attachments.
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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Translated using Weblate (French)
Currently translated at 90.7% (207 of 228 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/fr/
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[FIX] helpdesk_mgmt: Preserve line breaks
on tickets submitted from the portal. Rely on `plaintext2html`, same as Odoo in its controller for message threads (`/odoo15/addons/portal/controllers/mail.py`). Existing portal test adapted to check this.
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[UPD] helpdesk_mgmt: Mention tours in the roadmap
& add myself to the contributor list. This is take 2 as OCA@67a5504 was done in the readme file itself instead of adding a fragment, so it got removed upon readme auto-update.
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Translated using Weblate (Spanish (Argentina))
Currently translated at 100.0% (228 of 228 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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Translated using Weblate (German)
Currently translated at 94.3% (216 of 229 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/de/
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Translated using Weblate (Spanish (Argentina))
Currently translated at 100.0% (229 of 229 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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Translated using Weblate (Spanish (Argentina))
Currently translated at 100.0% (237 of 237 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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Translated using Weblate (Italian)
Currently translated at 77.6% (184 of 237 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 77.6% (184 of 237 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 77.6% (184 of 237 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 77.6% (184 of 237 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/it/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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[14.0][IMP] helpdesk_mgmt: creation of ticket notified to followers o…
…f the team assigned
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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Translated using Weblate (Spanish (Argentina))
Currently translated at 100.0% (241 of 241 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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[IMP] helpdesk_mgmt: Add "close from portal" opt
* Ticket stage: Add a "close from portal" setting. * Portal form: Display ticket close buttons according to that setting. * Default stages: Add a "rejected" closed stage unavailable to portal. In the process: * Add portal close tests. * Protect against invalid target stage request in the controller.
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[IMP] helpdesk_mgmt: Only show tickets of the user's helpdesk team wi…
…th "User: Team tickets" permission. TT41172
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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Translated using Weblate (French)
Currently translated at 97.1% (237 of 244 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/fr/
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[IMP] helpdesk_mgmt: Add sequence field to category, channel and team…
… objects. TT41245
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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Translated using Weblate (Spanish (Argentina))
Currently translated at 100.0% (244 of 244 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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[IMP] helpdesk_mgmt: add hook on submit ticket
Improve extensibility
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[FIX] helpdesk_mgmt: teams should be searched with sudo.
portal user does not have access, the sudo was already used in `_get_teams` method.
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Translated using Weblate (Turkish)
Currently translated at 77.4% (189 of 244 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/tr/
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Translated using Weblate (Turkish)
Currently translated at 96.3% (235 of 244 strings) Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/tr/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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Translated using Weblate (Italian)
Currently translated at 77.9% (187 of 240 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 77.9% (187 of 240 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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[IMP] helpdesk_mgmt: tags - visual and functional adjustments
Included in this commit: * Tickets tree: added tags, as optional field. * Tickets search view: added tags grouping functionality. * Tickets form: usage of tag colors. * Tags form: replaced old archive/active button with ribbon. * Tags view: added active field.
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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Translated using Weblate (Italian)
Currently translated at 77.5% (187 of 241 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 77.5% (187 of 241 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 77.5% (187 of 241 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Spanish)
Currently translated at 87.9% (212 of 241 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
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Translated using Weblate (Spanish)
Currently translated at 100.0% (241 of 241 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
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Translated using Weblate (Italian)
Currently translated at 77.5% (187 of 241 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 77.5% (187 of 241 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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[IMP] helpdesk_mgmt: Sequence field added to sort tickets in kanban v…
…iew, also considering priority Forward port of fe7a9ef
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[IMP] helpdesk_mgmt:
sequence
field also added to the list view`priority` field has been moved first as it really impact the default sorting
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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[FIX] helpdesk_mgmt: Reintroduce
create_date
in list viewThe field was accidentally removed in commit 7f0a9f5
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Translated using Weblate (Italian)
Currently translated at 77.6% (188 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Spanish)
Currently translated at 99.5% (241 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
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Translated using Weblate (Spanish)
Currently translated at 100.0% (242 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
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Translated using Weblate (Italian)
Currently translated at 77.6% (188 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 77.6% (188 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Portuguese (Brazil))
Currently translated at 57.8% (140 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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Translated using Weblate (Italian)
Currently translated at 77.2% (187 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Spanish)
Currently translated at 100.0% (242 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
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[FIX] helpdesk_mgmt_timesheet: Ticket submit broken
If `helpdesk_mgmt_project` is installed without `helpdesk_mgmt_timesheet`, an `AttributeError` is raised when submitting a new ticket
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Translated using Weblate (Spanish)
Currently translated at 100.0% (242 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
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Translated using Weblate (Catalan)
Currently translated at 42.1% (102 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/ca/
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[FIX] helpdesk_mgmt: Fixes to automatic email sending according to stage
- Set stage_id in the ticket creation from portal so that _track_template() method has the correct behavior. - Set composition_mode=mass_mail so that the email is always sent (for example if the ticket is created from portal). TT45288
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[IMP] helpdesk_mgmt: Add empty option to Team and Category fields to …
…portal ticket form TT45297
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[IMP] helpdesk_mgmt: Add settings to define required fields
Added configuration to SET the Category and Team fields of the portal form as required. TT45297
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Translated using Weblate (Catalan)
Currently translated at 45.0% (109 of 242 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/ca/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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Translated using Weblate (Italian)
Currently translated at 76.0% (187 of 246 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 76.0% (187 of 246 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 76.0% (187 of 246 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Portuguese (Brazil))
Currently translated at 97.9% (241 of 246 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
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Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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Translated using Weblate (Italian)
Currently translated at 75.9% (186 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Portuguese (Brazil))
Currently translated at 100.0% (245 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
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Translated using Weblate (Portuguese (Brazil))
Currently translated at 100.0% (245 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
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Translated using Weblate (Italian)
Currently translated at 75.9% (186 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Portuguese (Brazil))
Currently translated at 100.0% (245 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
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Translated using Weblate (Italian)
Currently translated at 75.9% (186 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 75.9% (186 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 75.9% (186 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 75.9% (186 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 82.0% (201 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 82.8% (203 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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Translated using Weblate (Italian)
Currently translated at 100.0% (245 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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[IMP] helpdesk_mgmt: ticket - added search by title
This improvement simply uses new _rec_names_search model attribute for helpdesk tickets, so in Many2one fields now it's possible to search across ticket title.
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[IMP] helpdesk_mgmt: Simplify logic
- Remove default - Centralize method for determining applicable stages - Make compatible with multi-company
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[IMP] helpdesk_mgmt: Show error if file size exceeds limit
Similar to what already exists on web, an error will be displayed if a file exceeding the limit is selected from the /new/ticket portal page. TT48681
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[FIX] helpdesk_mgmt: Make frontend js files translatables
The steps to reproduce the problem: 1. Go to /new/ticket 2. Set the web to other lang than English 3. Upload a file with higher size than 128 Mb The tex will not be translated With this changes the module is marked as translatable on frontend and it will be considered when searching for translations.
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[FIX] helpdesk_mgmt: Do not assign company_id null when creating a ti…
…cket Related to OCA@84353f7 TT50031
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Commits on Oct 15, 2024
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Commits on Oct 24, 2024
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Update helpdesk_type/views/helpdesk_ticket_type.xml
Co-Authored-By: Bhavesh Odedra <[email protected]>
2 people authored and ilo committedOct 24, 2024 Configuration menu - View commit details
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Translated using Weblate (Portuguese (Brazil))
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-12.0/helpdesk-12.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-12-0/helpdesk-12-0-helpdesk_type/pt_BR/
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Added translation using Weblate (Spanish)
Nelson Ramírez Sánchez authored and ilo committedOct 24, 2024 Configuration menu - View commit details
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Translated using Weblate (Spanish)
Currently translated at 94.4% (17 of 18 strings) Translation: helpdesk-12.0/helpdesk-12.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-12-0/helpdesk-12-0-helpdesk_type/es/
Nelson Ramírez Sánchez authored and ilo committedOct 24, 2024 Configuration menu - View commit details
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Translated using Weblate (Spanish)
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-12.0/helpdesk-12.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-12-0/helpdesk-12-0-helpdesk_type/es/
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[IMP] : black, isort, prettier
AntoniRomera authored and ilo committedOct 24, 2024 Configuration menu - View commit details
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[FIX] helpdesk_type: Unnecessary change on on_change definition
AntoniRomera authored and ilo committedOct 24, 2024 Configuration menu - View commit details
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Translated using Weblate (Spanish (Argentina))
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-13.0/helpdesk-13.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_type/es_AR/
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Translated using Weblate (Spanish)
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-13.0/helpdesk-13.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_type/es/
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Translated using Weblate (Portuguese)
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_type/pt/
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Translated using Weblate (Italian)
Currently translated at 88.8% (16 of 18 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_type/it/
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Translated using Weblate (Italian)
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_type/it/
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Translated using Weblate (Italian)
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_type/it/
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[UPD] Update helpdesk_type.pot
oca-ci authored and ilo committedOct 24, 2024 Configuration menu - View commit details
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[IMP] helpdesk_mgmt: Only show tickets of the user's helpdesk team wi…
…th "User: Team tickets" permission. TT41172
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[UPD] Update helpdesk_type.pot
oca-ci authored and ilo committedOct 24, 2024 Configuration menu - View commit details
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Translated using Weblate (Portuguese (Brazil))
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_type/pt_BR/
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Translated using Weblate (Italian)
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_type/it/
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Translated using Weblate (French)
Currently translated at 94.1% (16 of 17 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_type/fr/
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Translated using Weblate (Italian)
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_type/it/
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Translated using Weblate (Italian)
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_type/it/
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Translated using Weblate (Portuguese)
Currently translated at 100.0% (18 of 18 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_type/pt/
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Translated using Weblate (Swedish)
Currently translated at 100.0% (17 of 17 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_type Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_type/sv/
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[IMP] helpdesk_type: pre-commit auto fixes
ilo committedOct 24, 2024 Configuration menu - View commit details
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[17.0][MIG] helpdesk_type: Migration to 17.0
ilo committedOct 24, 2024 Configuration menu - View commit details
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Add dependency file for tests purposes
ilo committedOct 24, 2024 Configuration menu - View commit details
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