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Merge pull request #2094 from MicrosoftDocs/main
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main to live publish, spooky 10/31/24, 10:30 am
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rjagiewich authored Oct 31, 2024
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2 changes: 1 addition & 1 deletion surface-hub/surface-hub-3-techspecs.md
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| **Audio** | **Surface Hub 3 50"**<br><br>- 100 Hz-12 kHz range front-facing three-way stereo speakers, including (6) front-facing mid-range, (3) front-facing tweeter and (1) rear bass drivers<br>- 2x full band eight-element MEMS microphone arrays<br>- Smart AV optimizes audio to Portrait or Landscape<br><br>**Surface Hub 3 85"**<br><br>- 100 Hz-12 kHz range three-way stereo speakers, including (4) front-facing mid-range, (2) front-facing tweeter and (1) rear bass drivers<br>- Full band eight-element MEMS microphone array |
| **Ports**<br> | **Surface Hub 3 50"**<br><br>- (4) USB-C including two camera ports (on display)<br>- (1) USB-A on cartridge<br>- RJ45 Gigabit Ethernet<br>- Mini-DisplayPort™ Video Output*<br>- HDMI Video Input**<br>- USB-C with Alt-Mode DisplayPort Input**<br><br>**Surface Hub 3 85"**<br><br>- (3) USB-C (on display)<br>- (2) USB-A (1 on display; 1 on cartridge)<br>- RJ45 Gigabit Ethernet<br>- Mini-DisplayPort™ Video Output*<br>- HDMI Video Input**<br>- USB-C with Alt-Mode DisplayPort Input**<br><br>*Available when running Windows 10/11 Pro/Enterprise.<br>**Available via Source button on underside of Surface Hub. |
| **Network and connectivity** | **Surface Hub 3 50"**<br><br>- Wi-Fi 5: IEEE 802.11ac (a/b/g/n/ac compatible)<br>- Bluetooth® Wireless 5.1 technology<br>- Gigabit Ethernet<br>- Microsoft Teams Cast*<br><br>**Surface Hub 3 85"**<br><br>- Wi-Fi 5: IEEE 802.11ac (a/b/g/n/ac compatible)<br>- Bluetooth® Wireless 5.1 technology<br>- Gigabit Ethernet<br>- Microsoft Teams Cast*<br><br>*For additional information on casting content to Microsoft Teams Rooms, visit [Microsoft Support](https://support.microsoft.com/en-gb/office/cast-content-from-your-desktop-to-a-microsoft-teams-room-6d62cdbb-3da2-4bb9-80bd-9cf1098beb3d). |
| **Pen & accessories compatibility**<br> | - Active, dual-pen inking support<br>- Microsoft Surface Hub Pen<sup>4</sup> (active)<br>- Microsoft Surface Slim Pen, Microsoft Surface Slim Pen 2<br>- Compatible with Microsoft Teams Rooms certified peripherals |
| **Pen & accessories compatibility**<br> | - Active, dual-pen inking support<br>- Microsoft Surface Hub Pen<sup>4</sup> (active)<br>- Microsoft Surface Slim Pen, Microsoft Surface Slim Pen (2nd Edition)<br>- Compatible with Microsoft Teams Rooms certified peripherals |
| **Software**<br> | - Windows 11 IoT Enterprise with the Microsoft Teams Rooms on Windows experience<br>- Configurable to Windows 11 Pro/Enterprise*<br><br> *Software license and image required. Sold separately. To learn more, see [Migrate to Windows 10/11 Pro or Enterprise on Surface Hub](surface-hub-3-migrate-os.md). |
| **Accessibility**<br> | - Compatible with height-adjustable, mobile stands*<br>- Includes Teams Accessibility Features – Learn More [Accessibility Features](https://www.microsoft.com/accessibility/features?activetab=pivot_1%3aprimaryr2)  <br>- Discover more Microsoft Accessible Devices & Products - [Accessible Devices & Products for PC & Gaming](https://www.microsoft.com/store/b/accessible-adaptive-devices-accessories)  <br><br>*Sold separately. |
| **Serviceability** <sup>5</sup><br> | User-replaceable components include: <br><br>- Modular compute cartridge with removable SSD<br>- Surface Hub Smart Camera<br>- Surface Hub Pens |
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49 changes: 27 additions & 22 deletions surface/optimize-video-conferencing-on-surface.md
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---
title: Optimize video conferencing on Surface devices
description: Enhance video conferencing on Surface devices with best practices for Microsoft Teams, including driver updates, power settings, and performance tips.
description: Optimize video conferencing on Surface devices with tips for Microsoft Teams, including driver updates, power settings, and performance best practices.
ms.service: windows-11
ms.localizationpriority: medium
author: coveminer
ms.author: chauncel
ms.topic: how-to
ms.date: 12/10/2021
ms.date: 10/30/2024
ms.reviewer: gusing
manager: frankbu
appliesto:
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# Optimize video conferencing on Surface devices

Surface devices take advantage of the latest advances in mobile device energy consumption to deliver a streamlined experience optimized across workloads. For most workloads, this provides a great experience. For some workloads using Microsoft Teams or other video conferencing applications, you should follow these recommendations to ensure the best experience.
Surface devices are designed to support seamless productivity across multiple workloads, including video conferencing—a critical component in today’s hybrid work environment. While Surface devices deliver exceptional performance for most tasks, optimizing video conferencing applications like Microsoft Teams ensures the best possible experience. The following recommendations help you enhance video quality, system responsiveness, and power efficiency during video calls.

## Surface drivers and firmware

Microsoft regularly releases updates for Surface devices and has released several Surface updates that target video conferencing workloads, including:
Microsoft consistently releases updates for Surface devices, improving video conferencing and other collaborative workloads, especially in hybrid work environments. Key updates include:

- System performance improvements
- Power consumption improvements in camera drivers
- Graphics driver updates
- Power settings optimizations
- **System performance enhancements**: Improve device responsiveness during video conferencing.
- **Camera driver optimizations**: Reduce power consumption and enhance video quality, particularly in low-light conditions.
- **Graphics driver updates**: Boost visual clarity and processing efficiency during video calls and presentations.
- **Power settings optimizations**: Maintain consistent performance during video conferencing on AC power.

### Get updates to all devices

Ensure your organization has a process for your devices to receive these updates. If you're using Windows Update or [Windows Update for Business](/windows/deployment/update/waas-manage-updates-wufb), you're already receiving the latest Surface updates when they're released. Check for updates using Windows Update and verify the newest Surface updates have been installed. To learn more, see:
Make sure your organization has a reliable process for delivering these updates to all devices. If you use **Windows Update** or [Windows Update for Business](/windows/deployment/update/waas-manage-updates-wufb), your devices automatically receive the latest Surface updates upon release. Check for updates through Windows Update to verify that the newest drivers and firmware are installed. For more information, see:

- [Surface update history](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history)
- [Surface update history](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history)
- [Install Surface and Windows updates](https://www.microsoft.com/surface/support/performance-and-maintenance/install-software-updates-for-surface?)

If you're using other options to install Surface drivers and firmware updates, you'll need to install the latest Surface updates manually using the published MSI files or install the updates using Configuration Manager. To learn more, see:
If your organization uses tools like **Microsoft Intune** or **Configuration Manager** to install Surface drivers and firmware updates, review the following guidance:

- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482)
- [Manage and deploy Surface driver and firmware updates](manage-surface-driver-and-firmware-updates.md)
- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482)
- [Manage and deploy Surface driver and firmware updates](manage-surface-driver-and-firmware-updates.md)
- [How to manage Surface driver updates in Configuration Manager](https://support.microsoft.com/help/4098906)

### Graphics driver updates for Microsoft Teams
### Graphics driver updates for optimal video conferencing performance

Surface device models with 10th and 11th generation Intel processors have received graphics driver updates that help with video conferencing workloads. To enable these improvements, make sure you install the following:
Keeping graphics drivers up to date is essential for optimal video conferencing performance, especially when using applications like Microsoft Teams.

- Microsoft Teams version **1.4.00.22472** or later.
- Intel graphics driver **27.20.100.9621** or later.
To ensure these improvements are applied:

- Use the latest version of **Microsoft Teams** to benefit from recent performance enhancements.
- Install the latest **graphics drivers** available for your device via **Windows Update** or your IT management tool (such as **Intune** or **Configuration Manager**).

For specific driver and firmware versions, see [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482).

### Power settings optimizations

Surface devices can adjust performance-related power settings by changing the Windows performance power slider position in Windows 10, also known as power mode in Windows 11.
Surface devices optimize performance for video conferencing applications, such as Microsoft Teams, using **Windows performance power settings**. On **Windows 11**, these settings are adjusted through **power mode**, while on **Windows 10**, they're accessible via the **performance power slider**.

Many Surface devices now include updates with power setting optimizations specifically targeting video conferencing workloads. However, to fully utilize these optimizations, especially for resource-intensive workloads, follow these recommendations:

Some Surface devices have received updates that include power setting optimizations for video conferencing workloads based on the power slider position or power mode. However, because Windows 10 and Windows 11 use the **Recommended** power slider position and power mode position for video conferencing workloads, you'll need to adjust the power slider to enable these optimizations:
1. **Connect the device to AC power** (power optimizations are limited on battery).
2. **Adjust power mode or the performance slider** to **Better Performance** or **Best Performance** to enhance video conferencing quality.

1. Connect to AC power (optimizations won’t run when using battery power).
2. Adjust the power slider or power mode position to use **Better Performance** or **Best Performance.**
Using **Windows Update** or **Windows Update for Business** ensures that the latest power optimizations are applied automatically. For more information on recommended settings, see [Best practice power settings for Surface devices](maintain-optimal-power-settings-on-surface-devices.md).

## Learn more

- [Best practice power settings for Surface devices](maintain-optimal-power-settings-on-surface-devices.md)
- [Maximize your Surface battery life](https://support.microsoft.com/surface/maximize-your-surface-battery-life-45479867-a7fa-33dd-fc4d-6762e9b3b11a)
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Expand Up @@ -49,7 +49,7 @@ Surface USB-C Travel hub | May 26, 2020 | Dec
Surface Go Type Cover | August 5, 2020 | December 30, 2026
Microsoft Classroom Pen 2 | April 27, 2021 | April 27, 2027
Surface Headphones 2+ | May 4, 2021 | May 4, 2027
Surface Slim Pen 2 | October 5, 2021 | October 5, 2027
Surface Slim Pen (2nd Edition) | October 5, 2021 | October 5, 2027
Surface Pro Type Cover | November 5, 2021 | March 30, 2028
Surface Pro Signature Keyboard with Fingerprint Reader| January 25, 2022 | January 25, 2028
Surface Pro Liberty Keyboard | January 25, 2022 | January 25, 2028
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