iTop stands for IT Operations Portal. It is a complete open source and web-based IT service management platform, including a fully customizable CMDB, a helpdesk system, and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of add-ons and web services to integrate with your IT.

iTop also offers mass import tools to help you become even more efficient.

Features

• Fully configurable Configuration Management (CMDB)
• HelpDesk and Incident Management
• Service and Contract Management
• Change Management
• Configurable SLA Management
• Graphical impact analysis
• CSV import tool for any data
• Consistency audit to check data quality
• Data synchronization (for data federation)

Latest release

• Changes since the previous version
• New features
• Installation notes
• Download

Resources

• iTop Forums: community support
• iTop Tickets: for feature requests and bug reports
• Releases download
• iTop requirements
• Documentation covering both iTop and its official extensions
• iTop Hub : discover and install extensions !
• iTop versions history

About Us

iTop development is sponsored, led, and supported by Combodo.

Contributors

We would like to give a special thank you 🤗 to the people from the community who contributed to this project, including:

Names

• Alves, David
• Beck, Pedro
• Beer, Christian (a.k.a @ChristianBeer)
• Bilger, Jean-François
• Bostoen, Jeffrey (a.k.a @jbostoen)
• Cardoso, Anderson
• Cassaro, Bruno
• Casteleyn, Thomas (a.k.a @Hipska)
• Castro, Randall Badilla
• Colantoni, Maria Laura
• Couronné, Guy
• Dejin, Bie (a.k.a @bdejin)
• Dvořák, Lukáš
• Goethals, Stefan
• Giuva, Vincenzo Katriel (a.k.a @DarkNight97boss)
• Gumble, David
• Ji, Leeb (冀利斌) (a.k.a @chileeb)
• Kaltefleiter, Lars (a.k.a @larhip)
• Khamit, Shamil
• Kincel, Martin
• Konečný, Kamil
• Kunin, Vladimir
• Lassiter, Dennis
• Lazcano, Federico
• Lucas, Jonathan
• Malik, Remie
• Mindêllo de Andrade, Lucas (a.k.a @rokam)
• Mozart de Oliveira, Eduardo (a.k.a @eduardomozart)
• Raenker, Martin
• Roháč, Richard (a.k.a @RohacRichard)
• Rosenke, Stephan
• Rudner, Björn (a.k.a @rudnerbjoern)
• Šafránek, Jaroslav (a.k.a jkcinik on SourceForge)
• Seki, Shoji
• Shilov, Vladimir
• Stetina, Pavel (a.k.a @Stetinac)
• Stukalov, Ilya (a.k.a @ilya-stukalov)
• Tarjányi, Csaba (a.k.a @tacsaby)
• Tulio, Marco
• Turrubiates, Miguel

Aliases

• chifu1234
• cprobst
• DudekArtur
• Karkoff1212
• Laura
• nv35
• Purple Grape
• Schlobinux
• theBigOne
• ulmerspatz

Companies

• Hardis
• ITOMIG
• Pimkie
• Super-Visions