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SMS conversation

SMS conversation is a CiviCRM extension that allows you to automate SMS conversations with contacts in CiviCRM.

You may also be interested in https://civicrm.org/extensions/chatbot.

Requirements

CiviCRM 4.7.19+

Installation

  1. Download a release from https://github.com/3sd/civicrm-sms-conversation/releases to your extensions directory
  2. Browse to Administer > System Settings > Extensions
  3. Find SMS Conversation and click Install

Note: for help on installing extensions, consult the extensions chapter of the CiviCRM system administrator guide.

Getting started

See https://docs.civicrm.org/sms-conversation/ for full documentation.

Help

If you have any questions regarding this extension that are not answered in this README or in the documentation, please check post a question on http://civicrm.stackexchange.com or contact [email protected].

Credits

SMS conversation builds on work originally done in the Chained SMS extension. Development of SMS conversation was funded by the National Democratic Institute. Development of the original Chained SMS extension was funded by Future First.

It was written by Michael McAndrew, Third Sector Design and Matthew Wire, MJW Consulting who you can contact for help, support and further development.

Contributing

Contributions to this repository are very welcome. Feel free to submit a pull request for minor improvements. For larger changes, please create an issue first.

License

This extension is licensed under AGPL-3.0.

Troubleshooting

Webhook errors

  • This might be mostly related to question configuration. Please check if you have configured 'Invalid Text'.
  • Check if you have correctly configured 'Match' and 'Match Text' for the answer.