From 3fa12bdad65183b5db5d3abe6b7ba9eb0bd1239f Mon Sep 17 00:00:00 2001
From: JessamyT <75634662+JessamyT@users.noreply.github.com>
Date: Wed, 15 Jan 2025 09:43:23 -0800
Subject: [PATCH] DOCS-3360: Add tip to FlashConnect error ESP32
 troubleshooting (#3850)

---
 .../reference/viam-micro-server/viam-micro-server-setup.md     | 3 +++
 1 file changed, 3 insertions(+)

diff --git a/docs/operate/reference/viam-micro-server/viam-micro-server-setup.md b/docs/operate/reference/viam-micro-server/viam-micro-server-setup.md
index ed5c83435f..304beda15b 100644
--- a/docs/operate/reference/viam-micro-server/viam-micro-server-setup.md
+++ b/docs/operate/reference/viam-micro-server/viam-micro-server-setup.md
@@ -110,6 +110,9 @@ However, if the correct port has been selected, try the following:
    2. With the above button held down, select the correct serial port.
    3. Press and hold down the "EN" and "Boot" buttons at the same time. Then release both.
 
+If this doesn't work, try wiggling or reattaching the connections on both ends of the data cable connecting your ESP32 to your computer.
+You can also try using a different cable entirely; make sure it is a data-compatible cable.
+
 You can find additional assistance in the [Troubleshooting section](/manage/troubleshoot/troubleshoot/).
 
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