Tuya IR Remote not compatible with dstv explora

[Kaydee406]

Describe the bug
I've been trying to configure my Tuya IR universal remote to work with my dstv explora.
These are the steps I took : Step 1- added the Tuya
IR remote to the app Step 2 - searched for dstv under set top box and clicked on it Step 3 - I made use of the manual learning function as I could not find my remote control on the default learning function. Some of the buttons managed to work except from the number key buttons. Each button I press, keeps bringing out the number "1" key button as output.
Attached is a picture of the IR remote pack.
Can someone recommend a solution for me please.

Screenshots

Login request (please complete the following information, which can be found in log):
request path = /v1.0/iot-01/associated-users/actions/authorized-login

like this:

TuyaOpenAPI request: method = post, endpoint = https://openapi.tuyacn.com, path = /v1.0/iot-01/associated-users/actions/authorized-login, params = null, body = {"country_code":86,"username":"XXXXXXXXXXXXX","password":"c44755c3379313db173e53c3e8fb6701","schema":"tuyaSmart"}, headers = {"t":"1626082406842","client_id":"XXXXXXXXXXXXX","nonce":"33341140-e2f4-11eb-abd9-491eaffd7d33","Signature-Headers":"client_id","sign":"2E250AB9256B14F6EAD94DEA9EE0EA8413E7939E7DEAB0B60D8D786B296A7AF8","sign_method":"HMAC-SHA256","access_token":"","lang":"en","dev_lang":"javascript","dev_channel":"homebridge","devVersion":"1.2.1"}

Login response (please complete the following information, which can be found in log):
request path = /v1.0/devices/functions
TuyaOpenAPI response: {"code":1106,"msg":"permission deny","success":false,"t":1626082407259} path = /v1.0/iot-01/associated-users/actions/authorized-login

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