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Libreview maintenance tonight and data not being picked #162

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sircsaba opened this issue Sep 25, 2024 · 11 comments
Open

Libreview maintenance tonight and data not being picked #162

sircsaba opened this issue Sep 25, 2024 · 11 comments

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@sircsaba
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I restarted my script and its still not picking up the data ! This has been working flawlessly for the past 6 months since installation and tonight there was a maintenance on the libeview system when I logged in. 10 minutes later I was able to access libreview online but still no data was being picked up by this script. LibreLink was also not getting the data but its getting it now but still nothing in NS !! I restarted everything and still no luck !
Anyone else with this issue ?

@stncttr908
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Same here. LibreLink is working fine, but I am receiving the following in the LLU logs every since about 0100 UTC:

[error]: LibreLink Up - No AuthTicket received. Please check your credentials.

@sircsaba
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My password wasn't working anymore and had to reset it for some weird reason !! It took about an hour before everything started finally working again ...

@sircsaba
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sircsaba commented Sep 25, 2024 via email

@stncttr908
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Working here now as well, thanks! I think it was the logging out of the LibreLink app, logging in, and accepting the new license agreement which got everything working. I believe that has happened in the past. Hope this helps anyone else who comes along.

@sircsaba
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sircsaba commented Sep 25, 2024 via email

@TheBlackParrot
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Can confirm logging out/back in fixed it, although I had to do it on the sensor app itself and not the LibreLinkUp app. Was a bit confused reading through the comments here lol

@reloadfast
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@sircsaba @stncttr908 thank you so much for creating this thread!, was really lost why studently it stopped working. +1 logging out of LibreLink Up, logging in and accepting the new license agreement solved the issue.

@timoschlueter
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For me it just started working again even without logging in and out from LLU. I also did not restart my server since I slept through the maintenance window. 😅

Thank you all for quickly opening this thread! It will certainly help other people who are experiencing issues.

@jeroenwtf
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Hello there! Adding some extra info. I had the same error and accepted the new terms through the LibreView website, since I didn't have the app on my phone. It didn't change anything and I had to download the app and do it there (even tho the app itself is bugged and when you tap on "Accept" nothing happens and you have to logout and in again, but it works).

Thank you everyone, and specially @timoschlueter for your work.

@jareware
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Can confirm @jeroenwtf's observation, the website method did nothing, but doing it in the app fixed it!

Also, upon closer inspection of the responses, there was this as part of the login response:

{"reaccept":true,"titleKey":"Common.termsOfUse","type":"tou"}

@nmckinneytx
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I went through the process and accepted the new TOS from Libre Linkup, restarted the program and now I am getting the following error:
[info]: Trying to upload 142 glucose measurement items to Nightscout

[error]: maxContentLength size of -1 exceeded

[error]: Upload to NightScout failed

It literally is trying to pull 142 data points into the system. What am I missing here.

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