Automated events from iOS aren't submitting

[alexanderblackh]

🐛 Bug Report

The application isn't firing automated automated events such as install on iOS even though tracking is enabled on both the Facebook App and our app, however, manual events are. The package works entirely as expected on Android.

To Reproduce

• Install react-native-fbsdk-next 8.0.5 (npm and pods)
• Follow set up guide https://www.npmjs.com/package/react-native-fbsdk-next

Expected Behavior

fb_install and other automated events will appear in the dashboard.

Code Example

info.plist

...
<key>CFBundleURLTypes</key>
	<array>
	  <dict>
	   <key>CFBundleURLSchemes</key>
	   <array>
		 <string>fbID</string>
	   </array>
	 </dict>
	</array>
	<key>FacebookAppID</key>
	<string>ID</string>
	<key>FacebookClientToken</key>
	<string>Token</string>
	<key>NSUserTrackingUsageDescription</key>
	<string>App uses some basic data to improve analytics</string>
	<key>FacebookDisplayName</key>
	<string>App</string>
	<key>FacebookAutoLogAppEventsEnabled</key>
...

App.tsx

...
 check(PERMISSIONS.IOS.APP_TRACKING_TRANSPARENCY)
      .then(result => {
        switch (result) {
          case RESULTS.UNAVAILABLE:
            console.log(
              'This feature is not available (on this device / in this context)',
            );
            break;
          case RESULTS.DENIED:
            request(PERMISSIONS.IOS.APP_TRACKING_TRANSPARENCY).then(result => {
              if (result === 'granted') {
                Settings.setAdvertiserTrackingEnabled(true);
                Settings.initializeSDK();
              }
            });
            break;
          case RESULTS.LIMITED:
            console.log('The permission is limited: some actions are possible');
            break;
          case RESULTS.GRANTED:
            Settings.initializeSDK();
            break;
          case RESULTS.BLOCKED:
            console.log('The permission is denied and not requestable anymore');
            break;
        }
      })
      .catch(error => {
        // …
      });
....

Environment

System:
    OS: macOS 12.4
    CPU: (8) arm64 Apple M1 Pro
    Memory: 545.25 MB / 16.00 GB
    Shell: 5.8.1 - /bin/zsh
  Binaries:
    Node: 16.14.0 - /usr/local/bin/node
    Yarn: 1.22.17 - /usr/local/bin/yarn
    npm: 8.3.1 - /usr/local/bin/npm
    Watchman: Not Found
  Managers:
    CocoaPods: 1.11.3 - /opt/homebrew/bin/pod
  SDKs:
    iOS SDK:
      Platforms: DriverKit 21.4, iOS 15.5, macOS 12.3, tvOS 15.4, watchOS 8.5
    Android SDK:
      API Levels: 23, 30, 31, 32
      Build Tools: 29.0.2, 30.0.2, 32.0.0, 32.1.0
      System Images: android-32 | Google APIs ARM 64 v8a
      Android NDK: Not Found
  IDEs:
    Android Studio: 2021.1 AI-211.7628.21.2111.8309675
    Xcode: 13.4/13F17a - /usr/bin/xcodebuild
  Languages:
    Java: Not Found
  npmPackages:
    @react-native-community/cli: Not Found
    react: 17.0.2 => 17.0.2 
    react-native: 0.68.2 => 0.68.2 
    react-native-macos: Not Found
  npmGlobalPackages:
    *react-native*: Not Found

[spiritinlife]

Be aware of this facebook/facebook-android-sdk#1094

[tharwi]

Hi @alexanderblackh, did you able to solve the issue?

[tharwi]

I was able to solve the logging issue by the following code. (react-native-fbsdk-next 10.1.0)

Info.plist

<key>CFBundleURLTypes</key>
<array>
    <dict>
        <key>CFBundleURLSchemes</key>
        <array>
            <string>fbID</string>
        </array>
    </dict>
</array>
<key>FacebookAppID</key>
<string>ID</string>
<key>FacebookClientToken</key>
<string>Token</string>
<key>NSUserTrackingUsageDescription</key>
<string>App uses some basic data to improve analytics</string>
<key>FacebookDisplayName</key>
<string>App</string>
<key>FacebookAutoLogAppEventsEnabled</key>
<true/>
<key>FacebookAdvertiserIDCollectionEnabled</key>
<true/>

App.js

useEffect(() => {
  const listener = AppState.addEventListener('change', (status) => {
    if (Platform.OS === 'ios' && status === 'active') {
      request(PERMISSIONS.IOS.APP_TRACKING_TRANSPARENCY)
        .then((result) => {
          if (result === RESULTS.GRANTED) {
            Settings.setAdvertiserTrackingEnabled(true);
          }
          Settings.initializeSDK();
        })
        .catch((error) => console.log(error));
    }
  });
  return AppState.removeEventListener('change', listener);;
}, []);

I was testing with the app while the Facebook app is in the background.

Event Manager has recorded multiple automatically logged events such as fb_mobile_activate_app, fb_mobile_deactivate_app, fb_sdk_settings_changed But I didn't get any install events logged in the Event Manager.

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.