Status not available

[LukeSkywalker993]

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Hello,
yesterday evening my logging suddenly stopped at 18:16 GMT+2.
Since then, "Status not available."

I even have two TeslaMate loggers on the vehicle with different users and permissions. Both are no longer logging the car and say it is unavailable.

The Tesla app works as usual without any issues. My smart home system with IP-Symcon can retrieve the vehicle data.

I then added another Tesla to my TeslaMate account, and it is being logged correctly.

Does anyone have an idea what could be causing this?

I have already restarted the vehicle multiple times, with and without a brake reset.

Thanks for you help!

My Account:

Test Account with 2 cars (with car sharing) (my car and one other car):

[OL-LX]

Hello,

I have the same issue, since yesterday ( 2025-01-21)

Teslamate app logs indicate :

teslamate-1 | 2025-01-21 17:23:21.409 [info] GET https://owner-api.teslamotors.com/api/1/vehicles/xxxxxxxxxxxxx -> 404 (222.540 ms)
teslamate-1 | 2025-01-21 17:23:21.413 car_id=1 [error] Error / :vehicle_not_found

[LukeSkywalker993]

i have the same Error.
What for a car? Model S 100D from 2017?

2025-01-22 20:09:15.066 [info] GET /
2025-01-22 20:09:15.067 [info] Sent 200 in 1ms
2025-01-22 20:09:27.245 [info] GET https://owner-api.teslamotors.com/api/1/vehicles/9999992270288601 -> 404 (46.883 ms)
2025-01-22 20:09:27.245 car_id=1 [error] Error / :vehicle_not_found
2025-01-22 20:09:30.034 [info] GET /
2025-01-22 20:09:30.035 [info] Sent 200 in 1ms

[thom7594]

Same issue here, and since the same day/time (18:16). And same message in the logs than @OL-LX

[zexpe]

Are you all on the same car firmware? What version? 2024.45.32.1 or .2?

[LukeSkywalker993]

I am on v12 (2024.45.32.2 7cc287a111a2), but since 2 or 3 days.

[feartheclown]

I just had to log back in a few days ago because I got back from vacation and found my TeslaMate wasn't capturing any data though TeslaMate didn't prompt me for it that time but the logs showed a login issue.

Today, I discovered in the middle of the night I again stopped getting and data. This time when getting into TeslaMate I was prompted to log in.

Something is up, first times this has ever happened since spinning up my server in May.

[cwanja]

Seems like something on Tesla's token side is impacting TeslaMate. But not a TeslaMate issue.

[feartheclown]

I concur. Can't help but wonder if its signaling the end is nigh for the owner's api

[cwanja]

What Geo are you located in?

[feartheclown]

US

[malyjaponec]

I have TMX 100D 2017 and I lost connection 21. 01. 2025 16:36:41, car runs 2024.44.4
It looks like this

and I resigned with new tokens and the problem is still there, the api still say vehicle not found.

What is more interesting I lost connection exactly month after using teslamate.

[cwanja]

Do you have any tool to sniff your network requests? Trying to see if your car is going to a different API endpoint.

[malyjaponec]

Yes. I can. Not now. I am going to bed. It is quite late 3am. I will try it tomorrow.

[cwanja]

Also interesting to note - you seem based in Europe.

[malyjaponec]

Yes. The Czech Republic.

[zexpe]

Could begin the end of owners API. But it's not a TeslaMate issue.

Tesla developers had suddenly increased the priority for supporting the legacy cars in Fleet API, just yesterday, so interesting timing: teslamotors/fleet-telemetry#121 (comment)

Fleet API billing begins on 1st February.

[thom7594]

My car is a TM3 LR RWD 08/2023. Firmware 2024.44.25.2
I'm in France. I tried to re-sign in with the token, still the same issue.

[OL-LX]

Hello,

This morning, it's working again (since 2025-01-22 20:29GMT) I didn't do anything.

Thanks for your help

TMY Firmware 2024.45.32.1

[thom7594]

Same for me!

[LukeSkywalker993]

i restartet TeslaMate... it didn't work! :-( not found

2025-01-23 09:01:52.599 car_id=1 [error] Error / :vehicle_not_found
2025-01-23 09:01:53.695 [info] MQTT connection has been established

[malyjaponec]

I just checked it and it did not changed. Vehicle not found since 21.1. 16:36
2025-01-23 09:07:43.405 [info] GET https://owner-api.teslamotors.com/api/1/vehicles/ xxx /vehicle_data -> 404 (55.633 ms) 2025-01-23 09:07:43.406 [warning] TeslaApi.Error / %TeslaApi.Error{ reason: :vehicle_not_found, message: nil,

[DareVodusek]

Guys here is the problem and solution!

For some reason making an api request with vehicle ID no longer works for some of us.

But it does work with VIN number instead of ID. What I dont know if VIN also works for those that ID still works, or VIN only works for those that ID does not work?

Now how to fix this with teslamate? Maybe in settings make an option "use vin instead of ID" or something similar?

[DareVodusek]

Shall we post this into Issues part of the git?

[malyjaponec]

I think we should as it is probably something that could be solved on teslamate side. If there is no way to try it by hand and program changes needed there is no other way then do issue from it. I am here from yesterday evening not even reading guide to issues, somebody else should to it.

[DareVodusek]

I think we should as it is probably something that could be solved on teslamate side. If there is no way to try it by hand and program changes needed there is no other way then do issue from it. I am here from yesterday evening not even reading guide to issues, somebody else should to it.

The issue is already reported, see here: #4500

[cwanja]

Folks in the issue are reporting that it service is being restored without doing anything. Again, seems like a Tesla side issue. Few comments above are reporting the same as well.

[LukeSkywalker993]

My car is online. I do nothing for this!