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Cannot accept pending contact request on Mobile app which is synced with Desktop #21854

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pavloburykh opened this issue Dec 20, 2024 · 1 comment

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@pavloburykh
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pavloburykh commented Dec 20, 2024

Initially reported by @chair28980

The below steps were provided by @chair28980. I have tried to investigate but failed to reproduce the issue following these steps + different variations of them. There should be some special circumstances which we are not aware about yet. Maybe attached logs will help to figure out the problem.

Preconditions: Mobile app is synced with Desktop app

Steps:

  1. Generate Pending contact request
  2. Open mobile app, click pending requests
  3. Click green accept button on notifications screen, no update
  4. Click requesting users profile
  5. Click review contact request
  6. Click accept
  7. Confirmation banner displayed
  8. Contact request remains

LOGS

ScreenRecording_12-19-2024_11-19-23_1.mov

Additional Information

  • Status version: release 2.32
  • Operating System: Android, iOS
@chair28980
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chair28980 commented Dec 20, 2024

Following the initial report I was able to accept the confirmation. I opened the Desktop app and attempted to accept the confirmation with the same failed result. After keeping the desktop app open ~1 hour, I successfully accepted the friend request.

Desktop logs attached app_20241219_190529.log.zip

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