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ADO history has incorrect change dates (Incompatibility with New Boards Hub feature) #803

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RoyalWulf opened this issue Jul 7, 2023 · 10 comments
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@RoyalWulf
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Describe the problem
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I think this is an issue with Azure Devops with their New Board Hubs feature.
I have sent this issue to Microsoft.

When looking at the History of a Feature or any work item
With New Board Hubs disabled:
The dates show correctly

image
I have circled the dates when the changes were made

If I enable New Board Hubs I get:

image

The changes look like they were made today (when I imported them

I don't believe this is an issue with the migrator

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Tool version

  • Version of the jira-azuredevops-migrator tool [e.g. 2.3.117]

Attachments

Please attach the following files:

  • config.json
  • jira-export-log.txt
  • wi-import-log.txt

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@Alexander-Hjelm
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I know that we have experienced compatibility issues with New Board Hubs before. See: #607

Might have to contact the microsoft support on this one, as VincentVerweij did

@Alexander-Hjelm Alexander-Hjelm added the bug Something isn't working label Jul 7, 2023
@RoyalWulf
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I have contacted Microsoft, will let you know how I get on

@RoyalWulf
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MS say I am the only person with this issue and they can't reproduce it. Does anybody else have this problem?

@RoyalWulf
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@Alexander-Hjelm Are you able to tell me what field in ADO the above dates go into in the history? From ADO I tried to report on history and couldn't find a field with these dates in it.
Cheers, John

@Alexander-Hjelm
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@Alexander-Hjelm Alexander-Hjelm changed the title ADO history has incorrect change dates ADO history has incorrect change dates (Incompatibility with New Boards Hub feature) Jul 24, 2023
@nickn00
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nickn00 commented Oct 2, 2023

MS say I am the only person with this issue and they can't reproduce it. Does anybody else have this problem?

Hi @RoyalWulf, I know I'm a bit late, but I've got the exact same problem. I've disabled the New Boards hub for now.

@Alexander-Hjelm
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We have verified the issue on our environment. The issue has something to do with the fact that New Board Hubs uses a different data source for the dates than the System.ChangedDate field. This is outside of our control, and we have been unable to identify how the dates are fetched. There does not seem to be any other work item field that matches the value displayed in the Work Item History.

One of our technicians is in a dialogue with MS to try and find a solution.

The temporary solution seems to be to disable New Board Hubs for now.

@nickn00
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nickn00 commented Oct 3, 2023

@Alexander-Hjelm Ah, I was going to do some trial and error today to try and find the date it uses, but glad you told me that! :)

@Alexander-Hjelm
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Of course you are welcome to do your own trial and error and see if maybe you can spot anything that we haven't. This is just the status update from us :D

@RoyalWulf
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MS say they are rolling New Boards Hub feature out now so the temporary fix (ie turn off the feature) may not be available soon

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