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[Google Shopping API] .gif thumbnail images render as tiny and blank #2344

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alexbarron opened this issue Jan 22, 2025 · 0 comments
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status: prioritized Prioritized work type: bug Something is broken

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alexbarron commented Jan 22, 2025

Two customers including one Enterprise customer reported receiving thumbnails in .gif format from the Google Shopping API as opposed to the typical .webp and .jpeg formats usually seen. The .gif images are rendering as tiny blank images.

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I haven't been able to reproduce the issue myself yet. The Search Inspect links show customer examples where all thumbnails are .gif format.

Internal links: Intercom | Front | Search Inspect 1 | Search Inspect 2

@alexbarron alexbarron added status: queued Ready to work on type: bug Something is broken status: prioritized Prioritized work and removed status: queued Ready to work on labels Jan 22, 2025
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