QR(Quick Response) Code based citizen feedback system for Police station #119
URVESH1121
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Ideas
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Very good ideas |
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nice idea |
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🢂 This project will give solutions to citizens to provide feedback by just scanning a QR code pasted in Police Station for feedback. Citizens will be required to fill out a feedback form online. Any officer with login rights can directly monitor the perception of the public regarding policing in Police Station/Sub Division/District/cities.
➤ AIM:-
The application calculates the perception of the public about the Police.
➤ Flow Example:- Respondent Scans the QR Code -> Login screen opens on Respondent mobile -> OTP is sent on respondent mobile - > Respondent fills the Feedback form -> Respondent submits feedback.
➯The QR code pasted will also have instructions/guides regarding the steps. Viz. open the camera, select the type of phone (iPhone/Android) user, and Tap the notification for further action on the Web-based feedback form.
NOTE:- There will be no installation of any App on citizen's mobile phones.
➤
Feedback will be taken on the following questions:
How did you come to the police station?
a. Through a person known to a police officer
b. With a neighbor/ local leader
c. On your own
After how much time you were heard in PS
a. More than 15 minutes
b. 15 minutes
c. 10 minutes
d. 5 minutes
e. Immediately
How would you describe your experience with police officers in the police station? (__) Maximum 300 characters allowed.
Submit
➯After the submission, there is information about the citizen service app and the contact number of the police control room.
Admin Login
→There shall be a website for accessing the feedback management system. Login will be via email id and password. Captcha will be
included.
The reports will be
➯This will be shown in a bar/pie/histogram color chart format. The data should be able to be viewed in tabular format and also can be downloaded in excel format.
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