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Postfinance Twint PDF import not recognised #4479

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TheSpiriter opened this issue Jan 17, 2025 · 2 comments
Open

Postfinance Twint PDF import not recognised #4479

TheSpiriter opened this issue Jan 17, 2025 · 2 comments
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@TheSpiriter
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Describe the bug
When importing PDF account statements from Postfinance (Switzerland), not all items are recognised. This only affects expenses via Twint.
It seems to me that Postfinance adapted the account statements in August (different font/logo).
Account statements before August are recognised correctly for Twint expenses. From August onwards they are no longer recognised.

If you need account statements for testing, I could provide you with some by secure means.

@Nirus2000
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Nirus2000 commented Jan 18, 2025

Hello @TheSpiriter

Please watch the tutorial video carefully and post a “complete” PDF debug.

  • Otherwise, please do not change or delete any other data.
  • The personal data must be replaced 1 to 1.
  • Other changes, such as replacing the date or similar, are also counterproductive.
  • !! ONLY YOUR OWN PERSONAL DATA !!!
  • No PDFs which are converted to PDF from a browser or similar
  • No self-scanned paper slips

e. G.

  • Name → Max Mustermann and so on…
  • Address → Blumenstraße
  • IBAN and deposit numbers: The numbers 1 to 1.

No more and no less… One post per PDF debug please.
End.

Video tutorial:
Extract PDF documents for debugging

Regards
Alex

@TheSpiriter
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Hey Alex

Thanks for the hint.
I will make a corresponding post in the forum.
Thank you very much for your work.

Greetings M@si

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