Application not working when using microsoft account (AzureAD) with windows 11 Pro

[Petervanburg]

Hi,
When we try to use the demo application with an online microsoft account (AzureAD) with admin rights, the application is not working.
It's like the application 'hangs' , not responsive , like it's looping.
but it detects the card reader..
When turing of tracehardwareevents , then the application starts faster but card events are not working.

If we use the same application with local windows account, then it works.

Any idea's howto solve this?
Something with Windows Helo smartcard issues?

We use Windows 11 PRO.

Regards
P.

[perevoznyk]

Windows creates some virtual card readers. In the version 1.18.30 I tried to ignore the events from the special virtual readers. Both TraceServiceEvents and TraceHardwareEvents must be set to false. Can you try the v1.18.30 and give your feedback, please?

[Petervanburg]

Hi, when i tried with TraceServiceEvents and TraceHardwareEvents =false. Then the card events (insert, remove) are not working anymore so we can't try it. Any other options possible ?

[perevoznyk]

@Petervanburg Could you try 1.18.31 build, please? I tried to fix the possible card event related issue and added an extra tracing which you can see and save by using SysInternals DebugView application

Can you send your events tracing to me, please? Could you also say which readers do you have in your readers list?

[Petervanburg]

Hi
This moment i have no access to the customer with Azure AD account to try this.
Once i have access i'll try this and inform you about it.
Regards