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Issue tracking

Issue tracking is the method of recording and tracking the progress of customer cases, tickets, or issues, from inbox to resolution.

Clone this repo and document your acceptance testing strategy here:



Content

Tips and hints

  • Bug fixing needs the Kanban planning method

  • Bug fixing often requires feature teams

  • Horizontally assign developers (cross-team) to the issues board

  • Of possible crowd source bug fixing using a bounty program

  • Create a central place for users to submit bug reports

  • Allow multiple reporting channels

  • Automate where you can

  • Unite Dev and IT support