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Elon Musk's rules for efficient communication

Elon sent this to all Tesla employees in november 2022. I added rule 0.

Rule 0: blameless communication

  • Establish a culture of open, blameless communication
  • Spend time solving problems not assigning blame
  • Mistakes that become errors are manifestations of an underlying vulnerability in the systems and processes

Rule 1: avoid large meetings

  • Large meetings waste valuable time and energy
  • They discourage debate
  • People are more guarded than open
  • There’s not enough time for everyone to contribute
  • Don’t schedule large meetings unless you’re certain they provide value to everyone

Rule 2: leave a meeting if you’re not contributing

  • Your presence is useless iff a meeting doesn't require your
    • input
    • value
    • decisions
  • It’s not rude to leave a meeting but it’s rude to waste people’s time.

Rule 3: forget the chain of command

  • Communicate with colleagues directly
  • Not through supervisors or managers
  • Fast communicators make fast decisions
  • Fast decisions = competitive advantage

Rule 4: be clear, not clever

  • Avoid nonsense words and technical jargon as it slows down communication
  • Choose words that are:
    • Concise
    • To the point
    • Easy to understand
  • Don’t sound smart. Be efficient.

Rule 5: ditch frequent meetings

  • There’s no better way to waste everyone’s time
  • Use meetings to:
    • Collaborate
    • Attack issues head-on
    • Solve urgent problems But once you resolve the issue, frequent meetings are no longer necessary You can resolve most issues without a meeting.
  • Instead of meetings:
    • Send a text
    • Send an email
    • Communicate on a discord or slack channel
  • Don’t interrupt your team’s workflow if it’s unnecessary.

Rule 6: use common sense

  • If a company rule doesn't:
    • Make sense
    • Contribute to progress
    • Apply to your specific situation
  • Don’t follow rules. Follow principles. Avoid following the rule with your eyes closed.