snmp not pulling in switch status #1413

calvaradESU · 2023-07-27T14:24:26Z

calvaradESU
Jul 27, 2023

I have a Cisco Catalyst 2960-X switch. SNMP is configured and opendcim pulls in port names and notes OK, but it's not getting the port status. Anybody have any ideas why?

Answered by timlegge

Aug 29, 2023

It's possible that report might work. I forget exactly. I think there were two options. To enter a new tag called poll type Poll and press enter. Then when you save it it should stay

View full answer

calvaradESU · 2023-07-27T20:59:56Z

calvaradESU
Jul 27, 2023
Author

I've checked a few other switches and it's not pulling port status for any of them. This is on a new install of opendcim v23.02.

5 replies

wilpig Jul 27, 2023
Maintainer

Send me an snmpwalk of the device

calvaradESU Aug 4, 2023
Author

snmpwalk of the status OID shows the statuses:

snmpwalk -v2c -c********* ... 1.3.6.1.2.1.2.2.1.8

iso.3.6.1.2.1.2.2.1.8.1 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.99 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.5179 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.5180 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.5181 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10101 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10102 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10103 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10104 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10105 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10106 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10107 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10108 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10109 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10110 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10111 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10112 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10113 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10114 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10115 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10116 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10117 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10118 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10119 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10120 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10121 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10122 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10123 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10124 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10125 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10126 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10127 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10128 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10129 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10130 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10131 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10132 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10133 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10134 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10135 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10136 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10137 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10138 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10139 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10140 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10141 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10142 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10143 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10144 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10145 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10146 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10147 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10148 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10149 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10150 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.10201 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.10202 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.8.14001 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.14002 = INTEGER: 2

calvaradESU Aug 29, 2023
Author

Any thoughts? Is there a switch accessible to the demo site for testing this?

samilliken Aug 29, 2023
Maintainer

No, there is not a demo switch accessible from the demo website.

wilpig Aug 29, 2023
Maintainer

While not the demo site I have one connected to the dev site at https://dev.opendcim.org/devices.php?DeviceID=4788 . The snmp walk you have looks the same as what I am getting from another switch.

$ snmpwalk -v2c -On -c pig 10.0.0.5 .1.3.6.1.2.1.2.2.1.8
.1.3.6.1.2.1.2.2.1.8.1 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.2 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.3 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.4 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.5 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.6 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.7 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.8 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.9 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.10 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.11 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.12 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.13 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.14 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.15 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.16 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.17 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.18 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.19 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.20 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.21 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.22 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.23 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.24 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.25 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.26 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.65 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.66 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.67 = INTEGER: up(1)
.1.3.6.1.2.1.2.2.1.8.68 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.69 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.70 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.71 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.72 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.73 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.74 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.75 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.76 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.77 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.78 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.79 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.80 = INTEGER: down(2)
.1.3.6.1.2.1.2.2.1.8.81 = INTEGER: down(2)

The difference in my output and yours is the port value. Did you set the first port id on the device page? Debugging this comes into several stages but the most simple would be:

goto the device page that I have linked above.
Open the debugger
click on refresh port status
look at the output of the post job

All the data comes back through this call https://github.com/opendcim/openDCIM/blob/master/classes/SwitchInfo.class.php#L146C3-L146C3

calvaradESU · 2023-08-29T17:01:41Z

calvaradESU
Aug 29, 2023
Author

I get this error on my site: devices.php?DeviceID=152:420 Uncaught TypeError: $.post(...).done(...).error is not a function at getfirstport (devices.php?DeviceID=152:420:6) at HTMLButtonElement.<anonymous> (devices.php?DeviceID=152:385:3) at HTMLButtonElement.dispatch (jquery.min.js:2:43064) at v.handle (jquery.min.js:2:41048) but not on your site. As you can see, the first port on my device is set to 6.

1 reply

wilpig Aug 29, 2023
Maintainer

5a783a2

Make this change from .error to .fail and see if you're getting a different result in the choices for the first port.

calvaradESU · 2023-08-29T17:43:59Z

calvaradESU
Aug 29, 2023
Author

After changing those lines, the switch ports look the same to me, but I don’t see that error any more. ***@***.***

0 replies

calvaradESU · 2023-08-29T17:45:01Z

calvaradESU
Aug 29, 2023
Author

The port names and notes come in correctly, beginning with the correct port number. It’s just the port status that isn’t working.

0 replies

timlegge · 2023-08-29T18:22:57Z

timlegge
Aug 29, 2023

Make sure you have the switch set to poll. Depending on your value of the polling under reporting, it will not update the status even though everything else works. At least that's the way it was with prior versions.

…

On Tue, Aug 29, 2023, 2:45 PM Cheryl ***@***.***> wrote: The port names and notes come in correctly, beginning with the correct port number. It’s just the port status that isn’t working. From: Wilbur Longwisch ***@***.***> Sent: Tuesday, August 29, 2023 12:16 PM To: opendcim/openDCIM ***@***.***> Cc: Cheryl Alvarado ***@***.***>; Author ***@***.***> Subject: Re: [opendcim/openDCIM] snmp not pulling in switch status (Discussion #1413) 5a783a2< https://clicktime.symantec.com/15tpJAYHsU545yQfx9aA2?h=ZHuCjpu5lB2ZGzM7eWOd0L5BmzmmrTdmlR4dTcfTIpg=&u=https://github.com/opendcim/openDCIM/commit/5a783a254098e79e736575a5c7389de419218be3> Make this change from .error to .fail and see if you're getting a different result in the choices for the first port. — Reply to this email directly, view it on GitHub< https://clicktime.symantec.com/15tpNzjaL5keVvEbVhyJe?h=JzlsT24W2neosa-5HsVW3L-B5nFO6Gv2teU2yTfSp-A=&u=https://github.com/opendcim/openDCIM/discussions/1413%23discussioncomment-6855799>, or unsubscribe< https://clicktime.symantec.com/15tpDLM1QrPTg2akQbB1Q?h=A7ImimYsdOiKjIJ0glfMWjuzHs475K8MQ_s2hcN9jGI=&u=https://github.com/notifications/unsubscribe-auth/BBMH3GXFWBAJEG65MZ4NI63XXYPVRANCNFSM6AAAAAA22FNFF4>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>> ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________ — Reply to this email directly, view it on GitHub <#1413 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAH3N655EJFYZ2P4NHIYPYTXXYTCTANCNFSM6AAAAAA22FNFF4> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

0 replies

calvaradESU · 2023-08-29T18:42:40Z

calvaradESU
Aug 29, 2023
Author

Timothy, Is this where you mean? ***@***.***

0 replies

timlegge · 2023-08-29T19:11:19Z

timlegge
Aug 29, 2023

I couldn't see what you posted. Attach a picture to the issue on GitHub instead of replying an email. Regardless, it's under settings reporting I believe. One way for the setting polls every device that is capable of being polled. The other way requires you to have a tag set on the device equal to poll I believe

2 replies

calvaradESU Aug 29, 2023
Author

In my Configuration page, under Reporting, Capacity Reporting, Switches: is set to OptIn. Is that what you meant?

I don't see any checkbox or option on the device or the template to turn polling on or off.

timlegge Aug 29, 2023

Yes. Go to that device and enter a tag named "Poll"

calvaradESU · 2023-08-29T20:59:16Z

calvaradESU
Aug 29, 2023
Author

On the device, if I enter a tag named Poll and click Update, the Poll does not stay. My only options in the Tags drop list is “Report” and “NoReport”. From: Timothy Legge ***@***.***> Sent: Tuesday, August 29, 2023 3:49 PM To: opendcim/openDCIM ***@***.***> Cc: Cheryl Alvarado ***@***.***>; Author ***@***.***> Subject: Re: [opendcim/openDCIM] snmp not pulling in switch status (Discussion #1413) Yes. Go to that device and enter a tag named "Poll" — Reply to this email directly, view it on GitHub<https://clicktime.symantec.com/15uBctLz9e4yjpcpmjEsX?h=nGRYBRig5B1nUNqUeoeXmYimKkk_MaR1BnT1D_GKMDM=&u=https://github.com/opendcim/openDCIM/discussions/1413%23discussioncomment-6857448>, or unsubscribe<https://clicktime.symantec.com/15uBY49hh2PPKsnuEAqiu?h=UO9J-GQtDeMlB6gylBdCB4paMG5AcxBThEV5qA7_y6w=&u=https://github.com/notifications/unsubscribe-auth/BBMH3GQEFXMMOREXUARG3HTXXZIUJANCNFSM6AAAAAA22FNFF4>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

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2 replies

timlegge Aug 29, 2023

It's possible that report might work. I forget exactly. I think there were two options. To enter a new tag called poll type Poll and press enter. Then when you save it it should stay

Answer selected by calvaradESU

calvaradESU Aug 29, 2023
Author

THANK YOU Timothy!!! That Worked!!

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snmp not pulling in switch status #1413

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