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PolicyToolkit.md

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Account for Limited English/no Internet

Approval needed to post to sites

Assume content might be misunderstood

Assume public domain/no privacy

Authorities/Fed Policies sited; other guidance/standards

Be courteous/honest/respectful; use responsibly

Conflict of Interest

Direct visitors to .gov site

Disclaimers should be used

Don't discuss info not already public (Info on SM also must be elsewhere on web)

Emergency Use

In the event of an emergency, social media tools should be utilized in accordance with the Emergency Public Affairs Plan, which calls for a coordinated messaging effort between the Headquarters Office of Public Affairs and any programs, sites or facilities that may be involved: "When Department of Energy headquarters or a DOE site/facility declares an emergency, it is expected to meet the public information obligations of the Department of Energy orders, guidance and requirements and the comprehensive emergency management plans developed by each site.”

This guidance and requirement includes the timely provision of media informational materials to the Public Affairs staff at Department headquarters. Every effort should be made by the designated public affairs officers at the site level to consult with the Headquarters Public Affairs Office on the initial dissemination of information to the public and media.

From the DOE O 151.1C "Comprehensive Emergency Management System":

"Initial news releases or public statements must be approved by the Cognizant Field Element official responsible for emergency public information review and dissemination. Following initial news releases and public statements, updates must be coordinated with the DOE/NNSA (as appropriate) Director of Public Affairs and the Headquarters Emergency Manager."

For more information on emergency communication protocols, reference the Emergency Public Affairs Plan or contact your public affairs representative.

(From the Department of Energy)

Ethics/ethical conduct

Focus on mission/duties

FOIA

Hatch Act

How to establish an account

How to take advantage of SM platforms

ID self as Govt employee (or don't, if personal account)

Labor Relations

Managing SM accounts

Need approval to solicit feedback from public

No copyright/trademark

No Endorsements

No Intellectual property

No personal opinions

No PII or classified info

No political/sexual/hate/vulgar/abusive comments or attacks

No requests to contact Congress/officials or lobbying

No surveys/polls/questionnaires

Only use official email

Only use sites approved by agency

Open and Transparent Govt

Limited Personal use on Govt equip

Personal (non-official) vs. Official Use

Privacy Act

Records Mgmt discussed/referenced

Refer to a SM Handbook

Risk Mgmt

Roles and Responsibilities

Section 508

Security

Standards of Conduct/Rules of Behavior

Usability of Data