Without Test Credentials App Crashes

[amorfc]

When user lands the app, there is no indication that points you have to go to settings and apply the credential’s, beside the mail tho.

When I tried to connect network either Anonymous or Fast type app was not responding any touch action forever. After I terminated process I was able to try again.

Since this is a test flow maybe not crucial but still we have to get our testers to test application properly, this experience will them away without testing maybe.

⚠️ Disclaimer

I could not record the flow sorry about that.After I faced with issue I applied my credentials and now I can not remove to record.

Thank you :)

[marcdbz]

Thanks for reporting this. In case of missing credentials, you should be prompted by the app upon hitting the Connect button. Did that not happen? Thanks

[amorfc]

Thanks for reporting this. In case of missing credentials, you should be prompted by the app upon hitting the Connect button. Did that not happen? Thanks

Nope. App was not responding I had to terminate the process That is why I could not see the next steps.

[marcdbz]

What client are your running? And on which platform?

[amorfc]

Mobile application and IOS

[marcdbz]

Thanks. Could you uninstall the app from your device and try again? I just tested with the TestFlight build #278.

• Upon hitting Connect, you'l be prompted for a credential. You can enter it manually or scan a QR code.
• Then hit Connect again, authorize to set up a VPN connection and you should be good to go

[marcdbz]

Hi amorfc, do you still experience the issue?

[amorfc]

I apologize that I could not find a time to check it I will let you know when I try.

[rachyandco]

@amorfc the iOS have changed a lot since https://nymvpn.com/en/download/ios
can you test with the latest version?