bug: offline files not available

[marcus7501]

After updating the nextcloud app for iOS, the offline files are no longer available.

Version: nextcloud hydrogen for iOS 5.5.5.0

[marinofaggiana]

Marcus can you try with the version in TestFlight ?

[marcus7501]

sorry, i´m a german... what u meaning with "TestFlight"? The FlightMode?

[marinofaggiana]

https://github.com/nextcloud/ios#testflight

[marcus7501]

ok, i have installed the app TestFlight - need now a invitation

[marinofaggiana]

it's automatic, touch the link and follow the instruction https://github.com/nextcloud/ios#testflight

[marcus7501]

ok, have installed the version 6.0.0.18, but get the same error :-(

these my steps: in nextcloud app cleared the cache, mark a folder as offline, turn the iPad FlightMode on, try to open the folder, get the error message "you are offline, please check internet connection"

[marinofaggiana]

@marcus7501 witch type of file it is ?

[marcus7501]

here my test structure:
/documents/sommer-tour/files

i mark the whole folder "sommer-tour" to be 'offline available' and the folder contains more then 20 .jpg and .pdf files.
but the error message comes earlier by try to opening the parental folder "documents"

[marinofaggiana]

mmm seems that the documents (folder) are not in database ... if you look inside the documents the files are in local ? ( green check )

[marcus7501]

yes, there is a green check at the folder and i have wait till all files are transfered, before i test.
its may to be important... i try to open the offline-folder with the apple "Files"-app...
with the "nextcloud"-app i can open the folders and all offline-files in FlightMode anymore.
but before updating the nextcloud-app i can open the folders and offline files with the apple "Files"-app to.

[marinofaggiana]

you can open the file when is green ..

[marcus7501]

normaly yes... but after the app update, i can't.
please see the attached video for better understandig...

nextcloud_ios_offline_not_available_s.MOV

[marcus7501]

in this second video you can also see the green checks of the files...

nextcloud_ios_v60_offline_not_available_s2.mov

[marinofaggiana]

@marcus7501 do you have solved ?