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In DCIM Device page, saving device information not working #17837

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Xemanth opened this issue Oct 23, 2024 · 3 comments
Open

In DCIM Device page, saving device information not working #17837

Xemanth opened this issue Oct 23, 2024 · 3 comments
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status: revisions needed This issue requires additional information to be actionable type: bug A confirmed report of unexpected behavior in the application

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@Xemanth
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Xemanth commented Oct 23, 2024

Deployment Type

Self-hosted

Triage priority

This is preventing me from using NetBox

NetBox Version

v4.1.4

Python Version

3.12

Steps to Reproduce

  1. Open some DCIM device
  2. Click in the bottom "save"

Expected Behavior

Save button saves the page data

Observed Behavior

Save button doesn't react.

Tested with Firefox and Chrome.
In the organization, site pages saving works, so it's clearly focuses to devices.

@Xemanth Xemanth added status: needs triage This issue is awaiting triage by a maintainer type: bug A confirmed report of unexpected behavior in the application labels Oct 23, 2024
@jeremystretch
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Please include more detail about what specifically you're doing, and how someone else can reproduce the problem. Just saving a device work. It's likely you're running into some frontend validation failure.

@jeremystretch jeremystretch added status: revisions needed This issue requires additional information to be actionable and removed status: needs triage This issue is awaiting triage by a maintainer labels Oct 23, 2024
@Xemanth
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Xemanth commented Oct 24, 2024

Please include more detail about what specifically you're doing, and how someone else can reproduce the problem. Just saving a device work. It's likely you're running into some frontend validation failure.

When I try to edit any field on a device and click save, nothing happens. The service does not save the changes, nor does it show any error message explaining why. The same issue occurs when I try to clone an existing device and save it as a new one. I have filled in all the required fields, but the service still doesn't save the data or provide any feedback.

@Xemanth
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Xemanth commented Oct 26, 2024

I cleared my Firefox cache and cookies. Now when I try to save device data I get this kind of server error.
Does this help understanding what might cause this issue?

image

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Labels
status: revisions needed This issue requires additional information to be actionable type: bug A confirmed report of unexpected behavior in the application
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