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502 when navigating to /contributors/kb-overview on a non-US locale #2045

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emilghittasv opened this issue Nov 7, 2024 · 0 comments
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@emilghittasv
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Steps to reproduce
Steps to reproduce the behavior:

  1. Go to https://support.mozilla.org/fr/contributors/kb-overview or https://support.mozilla.org/zh-CN/contributors/kb-overview

Expected behavior
The page loads successfully.

Actual behavior
SUMO returns a 502 and sentry fires:
For fr locale https://mozilla.sentry.io/issues/4937386473/?project=4504326799753216&query=is%3Aunresolved%20issue.priority%3A%5Bhigh%2C%20medium%5D&referrer=issue-stream&statsPeriod=24h&stream_index=1
For zh-CN locale https://mozilla.sentry.io/issues/4939669891/?project=4504326799753216&query=is%3Aunresolved%20issue.priority%3A%5Bhigh%2C%20medium%5D&referrer=issue-stream&statsPeriod=24h&stream_index=4

Desktop:

  • OS: Windows 11
  • Browser: Firefox

Additional context
This issue is reproducible in prod. I can't reproduce in stage.

@emilghittasv emilghittasv added the bug Something isn't working label Nov 7, 2024
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