Unable to install Red Hat OpenShift Container Platform Self-Managed on Azure

[Edward-MS]

Hi All, I am using Red Hat OpenShift Container Platform Self-Managed, from Azure marketplace, for openshift installation. I am facing this error msg, could you please help ?

{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-debug for usage details.","details":[{"code":"Conflict","message":"{\r\n "status": "Failed",\r\n "error": {\r\n "code": "ResourceDeploymentFailure",\r\n "message": "The resource operation completed with terminal provisioning state 'Failed'.",\r\n "details": [\r\n {\r\n "code": "VMExtensionProvisioningError",\r\n "message": "VM has reported a failure when processing extension 'deployOpenShift'. Error message: \"Enable failed: failed to execute command: command terminated with exit status=4\n[stdout]\noning into 'openshift-container-platform-playbooks'...\n - Retrieved playbooks successfully\nWed Sep 4 10:48:15 UTC 2019 - Create variable for routing certificate based on certificate type\nWed Sep 4 10:48:15 UTC 2019 - Create variable for master api certificate based on certificate type\nWed Sep 4 10:48:15 UTC 2019 - Create variable for master cluster address based on cluster type\nWed Sep 4 10:48:15 UTC 2019 - Creating Master nodes grouping\nWed Sep 4 10:48:15 UTC 2019 - Creating Infra nodes grouping\nWed Sep 4 10:48:15 UTC 2019 - Creating Nodes grouping\nWed Sep 4 10:48:15 UTC 2019 - Enabling HA mode for masters\nWed Sep 4 10:48:15 UTC 2019 - Create Ansible Hosts file\nWed Sep 4 10:48:15 UTC 2019 - Running DNS Hostname resolution check\n\nPLAY [all] *********************************************************************\n\nTASK [Wait for DNS hostname resolution - will try for up to 33 minutes] ********\nok: [myocpcluster-master02]\nok: [myocpcluster-master01]\nok: [myocpcluster-infra01]\nok: [myocpcluster-master03]\nok: [myocpcluster-infra02]\nok: [myocpcluster-infra03]\nok: [myocpcluster-node01]\nok: [myocpcluster-node02]\nok: [myocpcluster-node03]\n\nPLAY RECAP *********************************************************************\nmyocpcluster-infra01 : ok=1 changed=0 unreachable=0 failed=0 \nmyocpcluster-infra02 : ok=1 changed=0 unreachable=0 failed=0 \nmyocpcluster-infra03 : ok=1 changed=0 unreachable=0 failed=0 \nmyocpcluster-master01 : ok=1 changed=0 unreachable=0 failed=0 \nmyocpcluster-master02 : ok=1 changed=0 unreachable=0 failed=0 \nmyocpcluster-master03 : ok=1 changed=0 unreachable=0 failed=0 \nmyocpcluster-node01 : ok=1 changed=0 unreachable=0 failed=0 \nmyocpcluster-node02 : ok=1 changed=0 unreachable=0 failed=0 \nmyocpcluster-node03 : ok=1 changed=0 unreachable=0 failed=0 \n\nWed Sep 4 10:48:17 UTC 2019 - Create Ansible Hosts file\nWed Sep 4 10:48:17 UTC 2019 - Updating WALinuxAgent on all cluster nodes\nmyocpcluster-master02 | UNREACHABLE! => {\n \"changed\": false, \n \"msg\": \"SSH Error: data could not be sent to remote host \\\"myocpcluster-master02\\\". Make sure this host can be reached over ssh\", \n \"unreachable\": true\n}\nmyocpcluster-master03 | UNREACHABLE! => {\n \"changed\": false, \n \"msg\": \"SSH Error: data could not be sent to remote host \\\"myocpcluster-master03\\\". Make sure this host can be reached over ssh\", \n \"unreachable\": true\n}\nmyocpcluster-infra03 | UNREACHABLE! => {\n \"changed\": false, \n \"msg\": \"SSH Error: data could not be sent to remote host \\\"myocpcluster-infra03\\\". Make sure this host can be reached over ssh\", \n \"unreachable\": true\n}\nmyocpcluster-master01 | UNREACHABLE! => {\n \"changed\": false, \n \"msg\": \"SSH Error: data could not be sent to remote host \\\"myocpcluster-master01\\\". Make sure this host can be reached over ssh\", \n \"unreachable\": true\n}\nmyocpcluster-node01 | UNREACHABLE! => {\n \"changed\": false, \n \"msg\": \"SSH Error: data could not be sent to remote host \\\"myocpcluster-node01\\\". Make sure this host can be reached over ssh\", \n \"unreachable\": true\n}\nmyocpcluster-infra02 | UNREACHABLE! => {\n \"changed\": false, \n \"msg\": \"SSH Error: data could not be sent to remote host \\\"myocpcluster-infra02\\\". Make sure this host can be reached over ssh\", \n \"unreachable\": true\n}\nmyocpcluster-infra01 | UNREACHABLE! => {\n \"changed\": false, \n \"msg\": \"SSH Error: data could not be sent to remote host \\\"myocpcluster-infra01\\\". Make sure this host can be reached over ssh\", \n \"unreachable\": true\n}\nmyocpcluster-node02 | UNREACHABLE! => {\n \"changed\": false, \n \"msg\": \"SSH Error: data could not be sent to remote host \\\"myocpcluster-node02\\\". Make sure this host can be reached over ssh\", \n \"unreachable\": true\n}\nmyocpcluster-node03 | UNREACHABLE! => {\n \"changed\": false, \n \"msg\": \"SSH Error: data could not be sent to remote host \\\"myocpcluster-node03\\\". Make sure this host can be reached over ssh\", \n \"unreachable\": true\n}\n\n[stderr]\n % Total % Received % Xferd Average Speed Time Time Time Current\n Dload Upload Total Spent Left Speed\n\r 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0\r100 6 100 6 0 0 904 0 --:--:-- --:--:-- --:--:-- 1000\n\"."\r\n }\r\n ]\r\n }\r\n}"}]}

[haroldwongms]

This information is not helpful enough. When opening an issue, please follow the template and provide the details that are needed for proper troubleshooting.

[haroldwongms]

please make sure you have not set a passphrase on your ssh key.