Wsl stopped working after windows updates

[lucastmendoncaf]

Windows Version

Microsoft Windows [versão 10.0.22631.4751]

WSL Version

0.0.0.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

No response

Distro Version

No response

Other Software

No response

Repro Steps

Trying to start the WSL application or any distros

Expected Behavior

Should be able to start normally after 5 months without using it

Actual Behavior

If i use > wsl on cmd it takes a while and says the services doesnt exists .

if i try to install by using the .msi it says the older version cannot be removed.

Already tried to remove and add again on windows features

but at the same time it shows on the startup menu.

with nothing on it

And the distro i had still shows.

Diagnostic Logs

No response

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Closed similar issues:

• Any commands related to wsl suddenly stopped to work (#8262), similarity score: 0.77
• WSL is not starting after windows update. (#10789), similarity score: 0.75
• WSL not working anymore (#11757), similarity score: 0.75
• WSL Service has stopped working after the latest update and reboot on Windows 11 (#12131), similarity score: 0.74
• WSL not working after update from Microsoft store (#8260), similarity score: 0.74

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[lucastmendoncaf]

The only thing that works is 'wsl --help'

WslLogs-2025-01-25_19-19-40.zip

[github-actions]

Diagnostic information

Detected appx version: 2.3.26.0
Detected user visible error: Wsl/ERROR_SERVICE_DOES_NOT_EXIST
Detected user visible error: Wsl/ERROR_SERVICE_DOES_NOT_EXIST

[lucastmendoncaf]

wsl --version also works

Very similiar problem to: #11757

wsl --unregister ubuntu did not resolve my problem

[mrcsdf]

Was using Azurelinux3 and 2 after a fresh install on my Asus Tuf 15 gaming laptop I cannot get things working at all with Hyperv and Virtual platforms + wsl supposadly enabled.

Seem to have issues with NVIDIA drivers or chipset not clear logs attached.

WslLogs-2025-01-26_09-55-50.zip

[mrcsdf]

Was using Azurelinux3 and 2 after a fresh install on my Asus Tuf 15 gaming laptop I cannot get things working at all with Hyperv and Virtual platforms + wsl supposedly enabled.

Seem to have issues with NVIDIA drivers or chipset not clear logs attached.

WslLogs-2025-01-26_09-55-50.zip

Seems upgrading from Home to Enterprise resolved the issues, though begs the question, Insider edition enabled on Home does not mean the feature is actually there.

[lucastmendoncaf]

Was using Azurelinux3 and 2 after a fresh install on my Asus Tuf 15 gaming laptop I cannot get things working at all with Hyperv and Virtual platforms + wsl supposedly enabled.
Seem to have issues with NVIDIA drivers or chipset not clear logs attached.
WslLogs-2025-01-26_09-55-50.zip

Seems upgrading from Home to Enterprise resolved the issues, though begs the question, Insider edition enabled on Home does not mean the feature is actually there.

You upgraded windows?
I remember making mine the 11 pro version, then it was home again, i upgraded to pro again and did not fix, i will try making it with the enterprise version

[github-actions]

Diagnostic information

Detected appx version: 2.3.26.0
Detected user visible error: Wsl/CallMsi/Install/REGDB_E_CLASSNOTREG
Detected user visible error: Wsl/CallMsi/Install/REGDB_E_CLASSNOTREG

[lucastmendoncaf]

wsl-uninstall-logs.txt
wsl-install-logs.txt

[lucastmendoncaf]

get-AppxPackage MicrosoftCorporationII.WindowsSubsystemForLinux | Remove-AppxPackage

and then wsl is removed from my system components

[justus-camp-microsoft]

It looks like your .msi is corrupt. Can you follow these steps to remove the old WSL install?

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

[lucastmendoncaf]

So i deleted the wsl folder, and did some more things including installing wslupdate.msi and now i was able to install the wsl.msi successfully.

"wsl -l" showed my docker install and i was able to run docker again.

"wsl --install" gave me an error

I consider this a great sucess because i think i only need docker for now, if it doesnt work i will uninstall using this tools again

[lucastmendoncaf]

I rebooted, did "wsl --unregister ubuntu" and "wsl --install" and it worked.

I think now everything is fixed. thanks.