[Feat] FAQ Section

[dev129]

Description

Issue: Development of an FAQ Section

Hi @mdazfar2

Objective

Create a Frequently Asked Questions (FAQ) section to address common user queries and improve the overall user experience. This section will provide clear, concise answers to the most frequent questions, helping users navigate the platform more efficiently and reducing the need for direct support.

Requirements

1. Categorized Questions:

   • Group questions into relevant categories (e.g., Getting Started, Features and Tools, Account Management, Troubleshooting, etc.) to make the section easy to browse.

2. Search and Filter:

   • Implement a search bar and filter options to allow users to quickly locate answers to specific questions.

3. Expandable Question Format:

   • Use an accordion or collapsible format for each question to keep the layout clean while allowing users to expand answers as needed.

4. Links to Relevant Sections:

   • Provide direct links to other sections of the platform or related resources within answers, ensuring users can easily access additional information if needed.

5. Continuous Updates:

   • Design the section to be easily editable, allowing for the addition of new questions and answers as more queries arise.

Expected Benefits

• Improved User Satisfaction: The FAQ section will provide immediate assistance, reducing wait times and helping users solve issues independently.
• Reduced Support Load: By answering common questions, the section will minimize repetitive inquiries to customer support.
• Enhanced Navigation: Clear, categorized answers will make it easier for users to familiarize themselves with features and troubleshoot effectively.

This FAQ section will serve as a key resource for users, offering guidance and quick answers to frequently encountered questions.

Screenshots

No response

Checklist

• I have checked the existing issues
• I have read the Contributing Guidelines
• I'm a GSSoC'24-Extd contributor
• I'm a Hacktoberfest'24 contributor
• I am willing to work on this issue (optional)

[github-actions]

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[mdazfar2]

@dev129 As of now, we do not need it. We will let you know in the future if there is a need. Please search for another issue and raise it, which I'm happy to assign to you.

[github-actions]

Hello @dev129! Your issue #1438 has been closed. Thank you for your contribution!