User should have a way to know if claim operation on claim page was a success if they switch tabs

[Thykof]

Problem: We need to inform the user that claim operation is a success had claimed and navigated to another browser tab

Current behavior:
user has claimable operation
user navigates to claim page
user claims
user navigates to other page
while user is not on page, the operation is success
user goes back to claim page expecting to see success but instead he sees nothing

Expected behavior:
Instead of seeing nothing, the user needs to get the information that a claim has been successful

How to do:
TBD

[pivilartisant]

"We should see the success after you change tabs and come back." => this implies a change in the flow. Right now, without changing tabs user sees the success and to get rid of success confirmation user navigates to another tab (which was the flow designed by PM). If we decide to display the success after a navigation than that would mean we need (for example) to add an "X" so the user can manually get rid of the success confirmation... which would mean that we would need to keep a copy of operations somewhere

[pivilartisant]

""For the claim -> same. We should see it pending until succeeded. "" ==> this is an issue and should be fixed

But for me the two are not necessarily related and we should create two separate issues ?

[loonggamma]

@pivilartisant
for 1. Thanks for the context! I think what will solve this is to have a notification button on the History page tab - the red circle, like on connect wallets. We show it when there's a pending transaction (claim or other).
I agree with the issue though, it might cause users to panic, so the way to solve this is to tell users where to look. Is this solution possible? If not I suggest @LucasF243 to help with this UX case.

for 2. claim is not succeeded apart on the History page -> yes, we need to fix this. User should see success or error, after each pending state. We can't have it loading forever.

[pivilartisant]

Issue for claim pending forever:

• User should see claim success during redeem flow after switching inside bridge pages  #678

[Thykof]

Problem: We need to inform the user that claim operation is a success had claimed and navigated to another browser tab

Current behavior: user has claimable operation user navigates to claim page user claims user navigates to other page while user is not on page, the operation is success user goes back to claim page expecting to see success but instead he sees nothing

Expected behavior: Instead of seeing nothing, the user needs to get the information that a claim has been successful

How to do: TBD

I think this is not doable.

The scenario we would like to cover is:

• user has claimable operation
• user navigates to claim page
• user claims
• user navigates to other tab of the browser or another window of the computer
• while user is not on page, the operation is success
• user goes back to claim page and see the success