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[Bug]: #298

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dpalavra opened this issue Oct 3, 2023 · 8 comments
Closed

[Bug]: #298

dpalavra opened this issue Oct 3, 2023 · 8 comments
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@dpalavra
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dpalavra commented Oct 3, 2023

Can't attach files from "Browse the computer option"

Steps to reproduce the behavior:

  1. Go to 'New Mail'
  2. Attach a File
  3. Browse computer

It should add a file to an email to be sent. It fails with the message:
"The following files couldn't be attached: anyfile.pdf. Please try again later."

TRIED WITH MULTIPLE DIFFERENT FILES. It works if I go to my webmail, I can add the same files that are failing on Prospect.

Screenshots

Screenshot_20231003_110328
Screenshot_20231003_110349

  • OS: Ubuntu 22.04.3 LTS (Jammy Jellyfish)
  • Installation source: Snapstore
  • Version e.g. 0.5.1, Latest

Additional context
Add any other context about the problem here.
Also, did you tried another build (AppImage, deb, rpm)?
I haven't.

@dpalavra dpalavra added bug Something isn't working needs-review Added to issues/features that needs review labels Oct 3, 2023
@zeitounator
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I have the exact same problem. Are you on a custom company domain like I am ?

Unrelated: could you edit your issue and add a title ? thanks.

@zeitounator
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zeitounator commented Oct 12, 2023

As a workaround, I have iteratively downgraded from 0.5.1 -> 0.4.0 and problem is gone. Interestingly enough this has also fixed #299 (or what looks like it)

@zeitounator
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zeitounator commented Oct 12, 2023

I strongly suspect the regression has been introduced by b0a7d6e when changing the UserAgent. Let me know if I can do anything to test and help debugging this issue in order to fix it. Thanks.

@dpalavra
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Where did you find 0.4.9 version?

@zeitounator
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zeitounator commented Oct 12, 2023

@dpalavra That was a typo, fixed above

@julian-alarcon
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Closed as duplicated of #291

@julian-alarcon julian-alarcon closed this as not planned Won't fix, can't repro, duplicate, stale Nov 1, 2023
@julian-alarcon julian-alarcon added duplicate This issue or pull request already exists and removed bug Something isn't working needs-review Added to issues/features that needs review labels Nov 1, 2023
@julian-alarcon
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julian-alarcon commented Nov 2, 2023

I found a possible solution for this issue, please try the latest 0.5.2 version available (.deb, AppImage, rpm, etc):
https://github.com/julian-alarcon/prospect-mail/releases/tag/v0.5.2

If you are using snap, you can also try the current beta channel:
sudo snap refresh prospect-mail --channel=beta

@dpalavra
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dpalavra commented Nov 2, 2023 via email

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