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It looks like some mails are not parsed properly.
The helpdesk works only, if the mails are sent from a gmail account.
All mails are recognized and create an issue, but only with mails from gmail the helpdesk functionality kicks in and the address ist recognized as the reply-to for this ticket.
CU Steve
The text was updated successfully, but these errors were encountered:
It looks like some mails are not parsed properly.
The helpdesk works only, if the mails are sent from a gmail account.
All mails are recognized and create an issue, but only with mails from gmail the helpdesk functionality kicks in and the address ist recognized as the reply-to for this ticket.
CU Steve
The text was updated successfully, but these errors were encountered: