In some cases it may be inconvenient for end-users to provide IDs to identify a resource. For example, a user may think in terms of a Heroku app name, but that app may be identified by a UUID. In these cases you may want to accept both an id or name, e.g.:
$ curl https://service.com/apps/{app_id_or_name}
$ curl https://service.com/apps/97addcf0-c182
$ curl https://service.com/apps/www-prodDo not accept only names to the exclusion of IDs.