401 response when authenticating with version 1.24.0 #975

scttnlsn · 2024-10-25T18:53:22Z

Overview

401 response when authenticating with version 0.1.24

Steps to Reproduce

Install version 0.1.24
Run icloudpd --username '<email>' --password '<password>' --auth-only

Expected Behavior

Authentication succeeds.

Actual Behavior

Authentication fails with this error message:

pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
  "serviceErrors" : [ {
    "code" : "-20101",
    "message" : "Enter the email or phone number and password for your Apple Account.",
    "suppressDismissal" : false
  } ]
} (401)

Context

I was experiencing the authentication issues described in #970. Tried upgrading to 0.1.24 (which includes a fix for that) but I'm getting another authentication error.

The text was updated successfully, but these errors were encountered:

Jan108 · 2024-10-26T11:51:10Z

I have the same problem, but I get a different error code from the API:

jan@jan:~/$ ./icloudpd-ex-1.24.0-linux-amd64 icloudpd --username '<iCloud email>' --auth-only
2024-10-26 13:46:24 DEBUG    Authenticating...
iCloud Password: 
Traceback (most recent call last):
  File "pyicloud_ipd/base.py", line 270, in authenticate
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
  "serviceErrors" : [ {
    "code" : "-20283",
    "message" : "Enter the email or phone number and password for your Apple Account.",
    "suppressDismissal" : false
  } ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "starters/icloudpd_ex.py", line 122, in <module>
  File "starters/icloudpd_ex.py", line 118, in main
  File "click/core.py", line 1157, in __call__
  File "click/core.py", line 1078, in main
  File "click/core.py", line 1688, in invoke
  File "click/core.py", line 1434, in invoke
  File "click/core.py", line 783, in invoke
  File "icloudpd/base.py", line 745, in main
  File "icloudpd/base.py", line 1183, in core
  File "icloudpd/authentication.py", line 53, in authenticate_
  File "pyicloud_ipd/base.py", line 160, in __init__
  File "pyicloud_ipd/base.py", line 273, in authenticate
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n  "serviceErrors" : [ {\n    "code" : "-20283",\n    "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n    "suppressDismissal" : false\n  } ]\n} (401)'))
[11451] Failed to execute script 'icloudpd_ex' due to unhandled exception!

version:1.24.0, commit sha:0e608f6, commit timestamp:Fri Oct 25 18:18:53 2024 CEST

AndreyNikiforov · 2024-10-26T15:55:57Z

The only ref to -20283 error code mentions app-specific password, which do not work for icloud photos. I have no clue what both of these codes mean.

General ideas to experiment with password issues:

remove cookies (~/.pyicloudpd by default)
remove pass from keyring with icloud or explicitly state --password-provider console --mfa-provider console
(do not use --password param to avoid char issues with the shell)

AndreyNikiforov · 2024-10-26T18:08:52Z

I checked that my account has app specific password from long ago and I am able to authenticate with regular password in 1.24.0

Jan108 · 2024-10-27T13:02:26Z

Cookie removal or explicitly setting the provider to console didn't help.

Setting a new password for the account solves the problem, I found the solution in this fastlane issue.

lvdgraaff · 2024-10-27T13:11:01Z

Cookie removal or explicitly setting the provider to console didn't help.

Setting a new password for the account solves the problem, I found the solution in this fastlane issue.

Thanks! I can confirm this solved the issue for me too.
Same as the original poster in the linked issue, I used to have a very old (>10 y) password.

CreativePR · 2024-10-27T16:43:13Z

We are seeing this error as well with one of our users that has a more recently set password. Using the Windows version of 1.24.0. Here is the error generated:

Traceback (most recent call last):
File "pyicloud_ipd\base.py", line 270, in authenticate
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
"serviceErrors" : [ {
"code" : "-20101",
"message" : "Enter the email or phone number and password for your Apple Account.",
"suppressDismissal" : false
} ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "starters\icloudpd.py", line 6, in
File "click\core.py", line 1157, in call
File "click\core.py", line 1078, in main
File "click\core.py", line 1434, in invoke
File "click\core.py", line 783, in invoke
File "icloudpd\base.py", line 745, in main
File "icloudpd\base.py", line 1183, in core
File "icloudpd\authentication.py", line 53, in authenticate_
File "pyicloud_ipd\base.py", line 160, in init
File "pyicloud_ipd\base.py", line 273, in authenticate
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n "serviceErrors" : [ {\n "code" : "-20101",\n "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n "suppressDismissal" : false\n } ]\n} (401)'))
[16804] Failed to execute script 'icloudpd' due to unhandled exception!

CreativePR · 2024-10-27T17:07:24Z

We are seeing this error as well with one of our users that has a more recently set password. Using the Windows version of 1.24.0. Here is the error generated:

Traceback (most recent call last): File "pyicloud_ipd\base.py", line 270, in authenticate pyicloud_ipd.exceptions.PyiCloudAPIResponseException: { "serviceErrors" : [ { "code" : "-20101", "message" : "Enter the email or phone number and password for your Apple Account.", "suppressDismissal" : false } ] } (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "starters\icloudpd.py", line 6, in File "click\core.py", line 1157, in call File "click\core.py", line 1078, in main File "click\core.py", line 1434, in invoke File "click\core.py", line 783, in invoke File "icloudpd\base.py", line 745, in main File "icloudpd\base.py", line 1183, in core File "icloudpd\authentication.py", line 53, in authenticate_ File "pyicloud_ipd\base.py", line 160, in init File "pyicloud_ipd\base.py", line 273, in authenticate pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n "serviceErrors" : [ {\n "code" : "-20101",\n "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n "suppressDismissal" : false\n } ]\n} (401)')) [16804] Failed to execute script 'icloudpd' due to unhandled exception!

An update - had the user update their password on iCloud and tried again with the new credentials. Same problem. Here is the output:

Traceback (most recent call last):
File "pyicloud_ipd\base.py", line 270, in authenticate
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
"serviceErrors" : [ {
"code" : "-20101",
"message" : "Enter the email or phone number and password for your Apple Account.",
"suppressDismissal" : false
} ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "starters\icloudpd.py", line 6, in
File "click\core.py", line 1157, in call
File "click\core.py", line 1078, in main
File "click\core.py", line 1434, in invoke
File "click\core.py", line 783, in invoke
File "icloudpd\base.py", line 745, in main
File "icloudpd\base.py", line 1183, in core
File "icloudpd\authentication.py", line 53, in authenticate_
File "pyicloud_ipd\base.py", line 160, in init
File "pyicloud_ipd\base.py", line 273, in authenticate
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n "serviceErrors" : [ {\n "code" : "-20101",\n "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n "suppressDismissal" : false\n } ]\n} (401)'))
[8548] Failed to execute script 'icloudpd' due to unhandled exception!

Henning256 · 2024-10-28T10:35:47Z

I had the same problem even after I changed my password.
The solution was to us the --username and --password parameters.
It didn't work when us entered my username in the dialog!

CreativePR · 2024-10-28T17:48:50Z

With this one particular user we are using --username --password and --auth-only but each time we receive the error/output that I posted above. We had a few other users that needed to reauthenticate and they worked with no issue. It (so far) is only with this one user. Again, had this user change their password at iCloud.Com and it was checked and verifed but when using iCloudPD still this error.

Sonnenfleck · 2024-10-29T12:26:09Z

I had the same problem even after I changed my password. The solution was to us the --username and --password parameters. It didn't work when us entered my username in the dialog!

Wasn't enough for me. What helped was this:

icloudpd --username [email protected] --password xyz --auth-only --password-provider console --mfa-provider console

(I removed the cookies first: rm -r ~/.pyicloudpd - that alone didn't help, but I don't know if it was necessary.)

scttnlsn · 2024-10-29T14:40:24Z

Thanks @Sonnenfleck. That also worked for me.

CreativePR · 2024-10-29T17:44:36Z

We tried the suggestion above using the additional items and on this one account (verified to work on iCloud.Com) still receiving an error:

Output here:
File "pyicloud_ipd\base.py", line 270, in authenticate
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
"serviceErrors" : [ {
"code" : "-20101",
"message" : "Enter the email or phone number and password for your Apple Account.",
"suppressDismissal" : false
} ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "starters\icloudpd.py", line 6, in
File "click\core.py", line 1157, in call
File "click\core.py", line 1078, in main
File "click\core.py", line 1434, in invoke
File "click\core.py", line 783, in invoke
File "icloudpd\base.py", line 745, in main
File "icloudpd\base.py", line 1183, in core
File "icloudpd\authentication.py", line 53, in authenticate_
File "pyicloud_ipd\base.py", line 160, in init
File "pyicloud_ipd\base.py", line 273, in authenticate
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n "serviceErrors" : [ {\n "code" : "-20101",\n "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n "suppressDismissal" : false\n } ]\n} (401)'))
[26272] Failed to execute script 'icloudpd' due to unhandled exception!

petebocken · 2024-10-31T16:01:04Z

I tried deleting cookies as well, nothing works.

Traceback (most recent call last):
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/pyicloud_ipd/base.py", line 270, in authenticate
    raise PyiCloudAPIResponseException(response.text, str(response.status_code))
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
  "serviceErrors" : [ {
    "code" : "-20101",
    "message" : "Enter the email or phone number and password for your Apple Account.",
    "suppressDismissal" : false
  } ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/opt/homebrew/bin/icloudpd", line 8, in <module>
    sys.exit(main())
             ~~~~^^
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/click/core.py", line 1157, in __call__
    return self.main(*args, **kwargs)
           ~~~~~~~~~^^^^^^^^^^^^^^^^^
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/click/core.py", line 1078, in main
    rv = self.invoke(ctx)
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/click/core.py", line 1434, in invoke
    return ctx.invoke(self.callback, **ctx.params)
           ~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/click/core.py", line 783, in invoke
    return __callback(*args, **kwargs)
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/icloudpd/base.py", line 745, in main
    result = core(
        download_builder(
    ...<50 lines>...
        status_exchange,
    )
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/icloudpd/base.py", line 1183, in core
    icloud = authenticator(
    ...<8 lines>...
        status_exchange,
    )(
        username,
    ...<2 lines>...
        os.environ.get("CLIENT_ID"),
    )
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/icloudpd/authentication.py", line 53, in authenticate_
    icloud = PyiCloudService(
        filename_cleaner,
    ...<7 lines>...
        client_id=client_id,
    )
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/pyicloud_ipd/base.py", line 160, in __init__
    self.authenticate()
    ~~~~~~~~~~~~~~~~~^^
  File "/opt/homebrew/Cellar/icloudpd/1.24.1/libexec/lib/python3.13/site-packages/pyicloud_ipd/base.py", line 280, in authenticate
    raise PyiCloudFailedLoginException(msg, error) from error
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n  "serviceErrors" : [ {\n    "code" : "-20101",\n    "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n    "suppressDismissal" : false\n  } ]\n} (401)'))

AndreyNikiforov · 2024-11-02T06:11:35Z

another project hints there is a bug in upstream SRP implementation in handling salts that started with zeros. That explains why errors appear for certain account only (salt is persisted per account) and why changing password fixes the issue (presumably salt is re-generated).

There is no explicit confirmation that bug fix worked (e.g. account with error would start working without password reset) though.

AndreyNikiforov · 2024-11-03T15:18:38Z

1.24.2 has the fix.

petebocken · 2024-11-03T16:20:11Z

1.24.2 has the fix.

Still not able to get it to work. Tried deleting cookies and recreating. Tried 3 different Apple accounts.

Traceback (most recent call last):
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/pyicloud_ipd/base.py", line 270, in authenticate
    raise PyiCloudAPIResponseException(response.text, str(response.status_code))
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
  "serviceErrors" : [ {
    "code" : "-20101",
    "message" : "Enter the email or phone number and password for your Apple Account.",
    "suppressDismissal" : false
  } ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/opt/homebrew/bin/icloudpd", line 8, in <module>
    sys.exit(main())
             ~~~~^^
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/click/core.py", line 1157, in __call__
    return self.main(*args, **kwargs)
           ~~~~~~~~~^^^^^^^^^^^^^^^^^
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/click/core.py", line 1078, in main
    rv = self.invoke(ctx)
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/click/core.py", line 1434, in invoke
    return ctx.invoke(self.callback, **ctx.params)
           ~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/click/core.py", line 783, in invoke
    return __callback(*args, **kwargs)
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/icloudpd/base.py", line 745, in main
    result = core(
        download_builder(
    ...<50 lines>...
        status_exchange,
    )
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/icloudpd/base.py", line 1183, in core
    icloud = authenticator(
    ...<8 lines>...
        status_exchange,
    )(
        username,
    ...<2 lines>...
        os.environ.get("CLIENT_ID"),
    )
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/icloudpd/authentication.py", line 53, in authenticate_
    icloud = PyiCloudService(
        filename_cleaner,
    ...<7 lines>...
        client_id=client_id,
    )
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/pyicloud_ipd/base.py", line 160, in __init__
    self.authenticate()
    ~~~~~~~~~~~~~~~~~^^
  File "/opt/homebrew/Cellar/icloudpd/1.24.2/libexec/lib/python3.13/site-packages/pyicloud_ipd/base.py", line 280, in authenticate
    raise PyiCloudFailedLoginException(msg, error) from error
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n  "serviceErrors" : [ {\n    "code" : "-20101",\n    "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n    "suppressDismissal" : false\n  } ]\n} (401)'))

AndreyNikiforov · 2024-11-03T19:14:52Z

I tried deleting cookies as well, nothing works.

A number of thoughts on the subject:

besides cookies, ppl are clearing keyring passwords as well; I think alternatively you can specify --password-provider console --mfa-provider console to exclude keyring checks; I do not understand how keyring may be related, but worth trying
it may be more accurate to troubleshoot using icloudpd binary instead of homebrew install
if you proceed with homebrew version, check srp version used
error that you see may be not related to the salt issue at all, then no path forward I can think of
last option is to change icloud password - ppl reported that it helped

petebocken · 2024-11-03T20:43:16Z

* last option is to change icloud password - ppl reported that it helped

This worked! Thanks.

Also, for whatever reason I'm again able to remove the --password from my script and rely completely on the saved keyring.

AndreyNikiforov · 2024-11-04T00:25:11Z

We tried the suggestion above using the additional items and on this one account (verified to work on iCloud.Com) still receiving an error:

Output here: File "pyicloud_ipd\base.py", line 270, in authenticate pyicloud_ipd.exceptions.PyiCloudAPIResponseException: { "serviceErrors" : [ { "code" : "-20101", "message" : "Enter the email or phone number and password for your Apple Account.", "suppressDismissal" : false } ] } (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "starters\icloudpd.py", line 6, in File "click\core.py", line 1157, in call File "click\core.py", line 1078, in main File "click\core.py", line 1434, in invoke File "click\core.py", line 783, in invoke File "icloudpd\base.py", line 745, in main File "icloudpd\base.py", line 1183, in core File "icloudpd\authentication.py", line 53, in authenticate_ File "pyicloud_ipd\base.py", line 160, in init File "pyicloud_ipd\base.py", line 273, in authenticate pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n "serviceErrors" : [ {\n "code" : "-20101",\n "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n "suppressDismissal" : false\n } ]\n} (401)')) [26272] Failed to execute script 'icloudpd' due to unhandled exception!

@CreativePR try latest (1.24.3 as of writing), clearing cookies. If still see the same error, post: a) cmd line using downloaded binary b) output (as you were doing before)

CreativePR · 2024-11-04T02:22:44Z

We tried the suggestion above using the additional items and on this one account (verified to work on iCloud.Com) still receiving an error:
Output here: File "pyicloud_ipd\base.py", line 270, in authenticate pyicloud_ipd.exceptions.PyiCloudAPIResponseException: { "serviceErrors" : [ { "code" : "-20101", "message" : "Enter the email or phone number and password for your Apple Account.", "suppressDismissal" : false } ] } (401)
The above exception was the direct cause of the following exception:
Traceback (most recent call last): File "starters\icloudpd.py", line 6, in File "click\core.py", line 1157, in call File "click\core.py", line 1078, in main File "click\core.py", line 1434, in invoke File "click\core.py", line 783, in invoke File "icloudpd\base.py", line 745, in main File "icloudpd\base.py", line 1183, in core File "icloudpd\authentication.py", line 53, in authenticate_ File "pyicloud_ipd\base.py", line 160, in init File "pyicloud_ipd\base.py", line 273, in authenticate pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n "serviceErrors" : [ {\n "code" : "-20101",\n "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n "suppressDismissal" : false\n } ]\n} (401)')) [26272] Failed to execute script 'icloudpd' due to unhandled exception!

@CreativePR try latest (1.24.3 as of writing), clearing cookies. If still see the same error, post: a) cmd line using downloaded binary b) output (as you were doing before)

Downloaded the 1.24.3 release for Windows and this was the error output on that same account:

2024-11-03 21:20:04 DEBUG Authenticating...
Traceback (most recent call last):
File "pyicloud_ipd\base.py", line 270, in authenticate
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
"serviceErrors" : [ {
"code" : "-20101",
"message" : "Enter the email or phone number and password for your Apple Account.",
"suppressDismissal" : false
} ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "starters\icloudpd.py", line 6, in
File "click\core.py", line 1157, in call
File "click\core.py", line 1078, in main
File "click\core.py", line 1434, in invoke
File "click\core.py", line 783, in invoke
File "icloudpd\base.py", line 745, in main
File "icloudpd\base.py", line 1183, in core
File "icloudpd\authentication.py", line 53, in authenticate_
File "pyicloud_ipd\base.py", line 160, in init
File "pyicloud_ipd\base.py", line 280, in authenticate
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n "serviceErrors" : [ {\n "code" : "-20101",\n "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n "suppressDismissal" : false\n } ]\n} (401)'))
[4292] Failed to execute script 'icloudpd' due to unhandled exception!

Other accounts are not having a problem reauthenticating (as before) - it is only this one account. Verified that the account can be logged in with the same exact credentials on icloud.com

AlexSmirnov9107 · 2024-11-04T13:09:16Z

same here

iowk · 2024-11-07T10:03:07Z

Starting from an hour ago, requests to signin/init are giving 503 responses.

Is anyone facing similar issue?

Update: It's working again now. It was failing on multiple accounts that worked before even with different PCs. Weird.

dojoca · 2024-11-24T04:20:10Z

Just bumping this as it seems like I have the same problem.

I am running 1.24.4 on Ubuntu 22.04.5 LTS. I've tried everything in this thread (including clearing cookies, deleting user from keychain using icloud command, etc - I did not change my icloud password though).

Same issue...

Traceback (most recent call last):
File "pyicloud_ipd/base.py", line 270, in authenticate
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
"serviceErrors" : [ {
"code" : "-20101",
"message" : "Enter the email or phone number and password for your Apple Account.",
"suppressDismissal" : false
} ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "starters/icloudpd.py", line 6, in
File "click/core.py", line 1157, in call
File "click/core.py", line 1078, in main
File "click/core.py", line 1434, in invoke
File "click/core.py", line 783, in invoke
File "icloudpd/base.py", line 745, in main
File "icloudpd/base.py", line 1183, in core
File "icloudpd/authentication.py", line 53, in authenticate_
File "pyicloud_ipd/base.py", line 160, in init
File "pyicloud_ipd/base.py", line 280, in authenticate
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n "serviceErrors" : [ {\n "code" : "-20101",\n "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n "suppressDismissal" : false\n } ]\n} (401)'))
[907213] Failed to execute script 'icloudpd' due to unhandled exception!

nison-jp · 2024-11-26T18:59:08Z

I have same problem

Error

Traceback (most recent call last):
  File "pyicloud_ipd/base.py", line 270, in authenticate
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
  "serviceErrors" : [ {
    "code" : "-20101",
    "message" : "Enter the email or phone number and password for your Apple Account.",
    "suppressDismissal" : false
  } ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "starters/icloudpd.py", line 6, in <module>
  File "click/core.py", line 1157, in __call__
  File "click/core.py", line 1078, in main
  File "click/core.py", line 1434, in invoke
  File "click/core.py", line 783, in invoke
  File "icloudpd/base.py", line 745, in main
  File "icloudpd/base.py", line 1183, in core
  File "icloudpd/authentication.py", line 53, in authenticate_
  File "pyicloud_ipd/base.py", line 160, in __init__
  File "pyicloud_ipd/base.py", line 280, in authenticate
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n  "serviceErrors" : [ {\n    "code" : "-20101",\n    "message" : "Enter the email or phone number and password for your Apple\xa0Account.",\n    "suppressDismissal" : false\n  } ]\n} (401)'))
[3128] Failed to execute script 'icloudpd' due to unhandled exception!

version

version:1.24.4, commit sha:8222e8e, commit timestamp:Tue Nov 19 04:43:08 2024 UTC

environment

# cat /etc/os-release
PRETTY_NAME="Ubuntu 22.04 LTS"
NAME="Ubuntu"
VERSION_ID="22.04"
VERSION="22.04 (Jammy Jellyfish)"
VERSION_CODENAME=jammy
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=jammy

I haven't tried changing the iCloud password yet.

rlpowell · 2024-11-30T17:39:09Z

another project hints there is a bug in upstream SRP implementation in handling salts that started with zeros. That explains why errors appear for certain account only (salt is persisted per account) and why changing password fixes the issue (presumably salt is re-generated).

There is no explicit confirmation that bug fix worked (e.g. account with error would start working without password reset) though.

I tried taking the diffs from ssuchanowski/pyicloud#1 (a pull referenced in that issue) and got the very latest _pysrp.py from https://github.com/cocagne/pysrp/blob/master/srp/_pysrp.py , which includes cocagne/pysrp@8c55b0a

It did not help; I still get:

pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
  "serviceErrors" : [ {
    "code" : "-20101",
    "message" : "Enter the email or phone number and password for your Apple Account.",
    "suppressDismissal" : false
  } ]
} (401)

AndreyNikiforov · 2024-11-30T19:08:46Z

another project hints there is a bug in upstream SRP implementation in handling salts that started with zeros. That explains why errors appear for certain account only (salt is persisted per account) and why changing password fixes the issue (presumably salt is re-generated).
There is no explicit confirmation that bug fix worked (e.g. account with error would start working without password reset) though.

I tried taking the diffs from ssuchanowski/pyicloud#1 (a pull referenced in that issue) and got the very latest _pysrp.py from https://github.com/cocagne/pysrp/blob/master/srp/_pysrp.py , which includes cocagne/pysrp@8c55b0a

It did not help; I still get:
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
  "serviceErrors" : [ {
    "code" : "-20101",
    "message" : "Enter the email or phone number and password for your Apple Account.",
    "suppressDismissal" : false
  } ]
} (401)

One comment suggested that password handling should be different based on the "protocol" used by Apple. Would be great if you can validate on your broken case since both my accounts are working fine with latest srp fixes.

rlpowell · 2024-12-01T19:06:49Z

As a side effect of this I found #1010 :D

Conveniently, I didn't have to reset my password to unlock, so I can still try your suggestion.

rlpowell · 2024-12-01T19:19:17Z

OK here's what I did; not that this was after applying the other stuff I mentioned:

root@a0b3e3dd1d5a:/icloud_photos_downloader-1.24.4# diff -u /tmp/base.py.before "/usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py"
--- /tmp/base.py.before 2024-12-01 19:12:27.909131584 +0000
+++ /usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py        2024-12-01 19:16:19.608901745 +0000
@@ -211,15 +211,33 @@
             class SrpPassword():
                 def __init__(self, password: str):
                     self.password = password
-
-                def set_encrypt_info(self, salt: bytes, iterations: int, key_length: int):
+                def set_encrypt_info(self, protocol: str, salt: bytes, iterations: int, key_length: int):
+                    self.protocol = protocol
                     self.salt = salt
                     self.iterations = iterations
                     self.key_length = key_length
-
                 def encode(self):
-                    password_hash = hashlib.sha256(self.password.encode('utf-8')).digest()
-                    return hashlib.pbkdf2_hmac('sha256', password_hash, salt, iterations, key_length)
+                    if (self.protocol == 's2k_fo'):
+                        print("s2k_fo")
+                        password_hash = hashlib.sha256(self.password.encode('utf-8')).hexdigest()[:-1]
+                        print(password_hash)
+                    else:
+                        password_hash = hashlib.sha256(self.password.encode('utf-8')).digest()
+
+                    return hashlib.pbkdf2_hmac('sha256', password_hash.encode(), salt, iterations, key_length)
+
+#            class SrpPassword():
+#                def __init__(self, password: str):
+#                    self.password = password
+#
+#                def set_encrypt_info(self, salt: bytes, iterations: int, key_length: int):
+#                    self.salt = salt
+#                    self.iterations = iterations
+#                    self.key_length = key_length
+#
+#                def encode(self):
+#                    password_hash = hashlib.sha256(self.password.encode('utf-8')).digest()
+#                    return hashlib.pbkdf2_hmac('sha256', password_hash, salt, iterations, key_length)

             srp_password = SrpPassword(self.user["password"])
             srp.rfc5054_enable()
@@ -249,7 +267,9 @@
             c = body['c']
             iterations = body['iteration']
             key_length = 32
-            srp_password.set_encrypt_info(salt, iterations, key_length)
+            protocol = body['protocol']
+            print(body)
+            srp_password.set_encrypt_info(protocol, salt, iterations, key_length)

             m1 = usr.process_challenge(salt, b)
             m2 = usr.H_AMK

And here's the output I got, including from my various print statements:

root@a0b3e3dd1d5a:/icloud_photos_downloader-1.24.4# /usr/local/bin/icloudpd --log-level=debug --username [snip] --password '[snip]' --auth-only
2024-12-01 19:16:21 DEBUG    Authenticating...
in authenticate
in authenticate4
{'iteration': 1891, 'salt': 'K[snip]w==', 'protocol': 's2k_fo', 'b': 'J89[snip]fDZ0vw==', 'c': 'd-7[snip]8f7:RNO'}
s2k_fo
50e17[snip]8a8c
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py", line 297, in authenticate
    raise PyiCloudAPIResponseException(response.text, str(response.status_code))
pyicloud_ipd.exceptions.PyiCloudAPIResponseException: {
  "serviceErrors" : [ {
    "code" : "-20101",
    "message" : "Enter the email or phone number and password for your Apple Account.",
    "suppressDismissal" : false
  } ]
} (401)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/bin/icloudpd", line 8, in <module>
    sys.exit(main())
             ^^^^^^
  File "/usr/local/lib/python3.12/site-packages/click/core.py", line 1157, in __call__
    return self.main(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/click/core.py", line 1078, in main
    rv = self.invoke(ctx)
         ^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/click/core.py", line 1434, in invoke
    return ctx.invoke(self.callback, **ctx.params)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/click/core.py", line 783, in invoke
    return __callback(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/icloudpd/base.py", line 745, in main
    result = core(
             ^^^^^
  File "/usr/local/lib/python3.12/site-packages/icloudpd/base.py", line 1183, in core
    icloud = authenticator(
             ^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/icloudpd/authentication.py", line 53, in authenticate_
    icloud = PyiCloudService(
             ^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py", line 160, in __init__
    self.authenticate()
  File "/usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py", line 311, in authenticate
    raise PyiCloudFailedLoginException(msg, error) from error
pyicloud_ipd.exceptions.PyiCloudFailedLoginException: ('Invalid email/password combination.', PyiCloudAPIResponseException('{\n  "serviceErrors" : [ {\n    "code" : "-20101",\n    "message" : "Enter the email or phone number and password fo
r your Apple\xa0Account.",\n    "suppressDismissal" : false\n  } ]\n} (401)'))

rlpowell · 2024-12-01T19:20:27Z

You know I'm not at all certain that the C++ in that post is equivalent to the Python in that post, may look at that more later.

rlpowell · 2024-12-01T19:59:06Z

Oh hey I got it!! The [:-1] bit was bad.

You can set up email notifications for when the two-factor authentication expires.
(Use --help to view information about SMTP options.)
2024-12-01 19:58:47 INFO     Authentication completed successfully

rlpowell · 2024-12-01T20:04:21Z

I have some other stuff to do but within a few hours I will have a complete writeup with diffs on what I did.

rlpowell · 2024-12-02T00:38:32Z

OK so big important note is that I'm on the s2k_fo path so I only tested that path (because, like, it's not like I can deliberately roll a broken account on the other path).

The process I used for the repro/final test is below. podman==docker but better.

$ podman run -it --rm docker.io/python:3.12-bookworm bash
# wget https://github.com/icloud-photos-downloader/icloud_photos_downloader/archive/refs/tags/v1.24.4.tar.gz
# tar -xvf v1.24.4.tar.gz
# cd icloud_photos_downloader-1.24.4/
# python -m pip install .
# /usr/local/bin/icloudpd  --username [email protected] --password-provider console --mfa-provider console  --auth-only

Confirmed bad behaviour, copied new file over /usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py , removed .pyc files, retried; works.

The following diffs are a mix of the various things discussed in this thread; I have no interest in figuring out exactly which parts matter, but this definitely works. I expect it also requires srp =1.0.22 to actually work.

--- /usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py.orig   2024-12-02 00:23:44.863789610 +0000
+++ /usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py        2024-12-02 00:26:01.000000000 +0000
@@ -168,6 +168,7 @@
         """

         login_successful = False
+
         if self.session_data.get("session_token") and not force_refresh:
             LOGGER.debug("Checking session token validity")
             try:
@@ -203,24 +204,28 @@
                 headers["X-Apple-ID-Session-Id"] = session_id

             class SrpPassword():
-                # srp uses the encoded password at process_challenge(), thus set_encrypt_info() should be called before that
                 def __init__(self, password: str):
-                    self.pwd = password
-
-                def set_encrypt_info(self, salt: bytes, iterations: int) -> None:
+                    self.password = password
+                def set_encrypt_info(self, protocol: str, salt: bytes, iterations: int, key_length: int):
+                    self.protocol = protocol
                     self.salt = salt
                     self.iterations = iterations
+                    self.key_length = key_length
+                def encode(self):
+                    if (self.protocol == 's2k_fo'):
+                        password_hash = hashlib.sha256(self.password.encode('utf-8')).hexdigest()
+                    else:
+                        password_hash = hashlib.sha256(self.password.encode('utf-8')).digest()

-                def encode(self) -> bytes:
-                    key_length = 32
-                    return hashlib.pbkdf2_hmac('sha256', hashlib.sha256(self.pwd.encode()).digest(), self.salt, self.iterations, key_length)
+                    return hashlib.pbkdf2_hmac('sha256', password_hash.encode(), salt, iterations, key_length)

-            # Step 1: client generates private key a (stored in srp.User) and public key A, sends to server
             srp_password = SrpPassword(self.user["password"])
             srp.rfc5054_enable()
             srp.no_username_in_x()
-            usr = srp.User(self.user["accountName"], srp_password, hash_alg=srp.SHA256)
+            usr = srp.User(self.user["accountName"], srp_password, hash_alg=srp.SHA256, ng_type=srp.NG_2048)
+
             uname, A = usr.start_authentication()
+
             data = {
                 'a': base64.b64encode(A).decode(),
                 'accountName': uname,
@@ -228,22 +233,23 @@
             }

             try:
-                response = self.session.post("%s/signin/init" % self.AUTH_ENDPOINT, data=json.dumps(data), headers=headers)
-                if response.status_code == 401:
-                    raise PyiCloudAPIResponseException(response.text, str(response.status_code))
+                response = self.session.post("%s/signin/init" % self.AUTH_ENDPOINT, data=json.dumps(data),
+                                             headers=headers)
+                response.raise_for_status()
             except PyiCloudAPIResponseException as error:
                 msg = "Failed to initiate srp authentication."
                 raise PyiCloudFailedLoginException(msg, error) from error

-            # Step 2: server sends public key B, salt, and c to client
             body = response.json()
+
             salt = base64.b64decode(body['salt'])
             b = base64.b64decode(body['b'])
             c = body['c']
             iterations = body['iteration']
+            key_length = 32
+            protocol = body['protocol']
+            srp_password.set_encrypt_info(protocol, salt, iterations, key_length)

-            # Step 3: client generates session key M1 and M2 with salt and b, sends to server
-            srp_password.set_encrypt_info(salt, iterations)
             m1 = usr.process_challenge( salt, b )
             m2 = usr.H_AMK

@@ -268,6 +274,8 @@
                 )
                 if response.status_code == 401:
                     raise PyiCloudAPIResponseException(response.text, str(response.status_code))
+                if response.status_code == 403:
+                    raise PyiCloudAPIResponseException(response.text, str(response.status_code))
                 if response.status_code == 412:
                     # non 2FA account returns 412 "precondition no met"
                     response = self.session.post(
@@ -275,6 +283,7 @@
                         data=json.dumps({}),
                         headers=headers,
                     )
+
             except PyiCloudAPIResponseException as error:
                 msg = "Invalid email/password combination."
                 raise PyiCloudFailedLoginException(msg, error) from error

gcobb321 · 2024-12-02T02:41:38Z

@rlpowell
Thanks. Have you uploaded your fixed pyicloud_ipd/base.py anywhere yet? Using that would be safer for me to update iCloud3 than going through the changes.

Right now, I’m on a cruise off the west coast of Africa and will get home 12/7 so wouldn’t be able to do anything until after that.

Also, most of my users have experienced constant 503s with the SRP password validation. Rolling back to the old non-SRP version before Apple made the change lets them log in without any problems. Have you see that with your users?

rlpowell · 2024-12-02T05:21:12Z

@gcobb321 I'm not a dev here, I'm just a user who got things working. I have no idea about the 503s. My full base.py is at https://gist.github.com/rlpowell/534558f2dcc474725af56d2868e25f7c

AndreyNikiforov · 2024-12-03T02:56:02Z

OK so big important note is that I'm on the s2k_fo path so I only tested that path (because, like, it's not like I can deliberately roll a broken account on the other path).

The process I used for the repro/final test is below. podman==docker but better.

$ podman run -it --rm docker.io/python:3.12-bookworm bash
# wget https://github.com/icloud-photos-downloader/icloud_photos_downloader/archive/refs/tags/v1.24.4.tar.gz
# tar -xvf v1.24.4.tar.gz
# cd icloud_photos_downloader-1.24.4/
# python -m pip install .
# /usr/local/bin/icloudpd  --username [email protected] --password-provider console --mfa-provider console  --auth-only

Confirmed bad behaviour, copied new file over /usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py , removed .pyc files, retried; works.

The following diffs are a mix of the various things discussed in this thread; I have no interest in figuring out exactly which parts matter, but this definitely works. I expect it also requires srp =1.0.22 to actually work.

--- /usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py.orig   2024-12-02 00:23:44.863789610 +0000
+++ /usr/local/lib/python3.12/site-packages/pyicloud_ipd/base.py        2024-12-02 00:26:01.000000000 +0000
@@ -168,6 +168,7 @@
         """

         login_successful = False
+
         if self.session_data.get("session_token") and not force_refresh:
             LOGGER.debug("Checking session token validity")
             try:
@@ -203,24 +204,28 @@
                 headers["X-Apple-ID-Session-Id"] = session_id

             class SrpPassword():
-                # srp uses the encoded password at process_challenge(), thus set_encrypt_info() should be called before that
                 def __init__(self, password: str):
-                    self.pwd = password
-
-                def set_encrypt_info(self, salt: bytes, iterations: int) -> None:
+                    self.password = password
+                def set_encrypt_info(self, protocol: str, salt: bytes, iterations: int, key_length: int):
+                    self.protocol = protocol
                     self.salt = salt
                     self.iterations = iterations
+                    self.key_length = key_length
+                def encode(self):
+                    if (self.protocol == 's2k_fo'):
+                        password_hash = hashlib.sha256(self.password.encode('utf-8')).hexdigest()
+                    else:
+                        password_hash = hashlib.sha256(self.password.encode('utf-8')).digest()

-                def encode(self) -> bytes:
-                    key_length = 32
-                    return hashlib.pbkdf2_hmac('sha256', hashlib.sha256(self.pwd.encode()).digest(), self.salt, self.iterations, key_length)
+                    return hashlib.pbkdf2_hmac('sha256', password_hash.encode(), salt, iterations, key_length)

-            # Step 1: client generates private key a (stored in srp.User) and public key A, sends to server
             srp_password = SrpPassword(self.user["password"])
             srp.rfc5054_enable()
             srp.no_username_in_x()
-            usr = srp.User(self.user["accountName"], srp_password, hash_alg=srp.SHA256)
+            usr = srp.User(self.user["accountName"], srp_password, hash_alg=srp.SHA256, ng_type=srp.NG_2048)
+
             uname, A = usr.start_authentication()
+
             data = {
                 'a': base64.b64encode(A).decode(),
                 'accountName': uname,
@@ -228,22 +233,23 @@
             }

             try:
-                response = self.session.post("%s/signin/init" % self.AUTH_ENDPOINT, data=json.dumps(data), headers=headers)
-                if response.status_code == 401:
-                    raise PyiCloudAPIResponseException(response.text, str(response.status_code))
+                response = self.session.post("%s/signin/init" % self.AUTH_ENDPOINT, data=json.dumps(data),
+                                             headers=headers)
+                response.raise_for_status()
             except PyiCloudAPIResponseException as error:
                 msg = "Failed to initiate srp authentication."
                 raise PyiCloudFailedLoginException(msg, error) from error

-            # Step 2: server sends public key B, salt, and c to client
             body = response.json()
+
             salt = base64.b64decode(body['salt'])
             b = base64.b64decode(body['b'])
             c = body['c']
             iterations = body['iteration']
+            key_length = 32
+            protocol = body['protocol']
+            srp_password.set_encrypt_info(protocol, salt, iterations, key_length)

-            # Step 3: client generates session key M1 and M2 with salt and b, sends to server
-            srp_password.set_encrypt_info(salt, iterations)
             m1 = usr.process_challenge( salt, b )
             m2 = usr.H_AMK

@@ -268,6 +274,8 @@
                 )
                 if response.status_code == 401:
                     raise PyiCloudAPIResponseException(response.text, str(response.status_code))
+                if response.status_code == 403:
+                    raise PyiCloudAPIResponseException(response.text, str(response.status_code))
                 if response.status_code == 412:
                     # non 2FA account returns 412 "precondition no met"
                     response = self.session.post(
@@ -275,6 +283,7 @@
                         data=json.dumps({}),
                         headers=headers,
                     )
+
             except PyiCloudAPIResponseException as error:
                 msg = "Invalid email/password combination."
                 raise PyiCloudFailedLoginException(msg, error) from error

compiled PR #1014 from that code

AndreyNikiforov · 2024-12-03T20:16:19Z

fixed in v1.25.0

codebar33 · 2024-12-08T20:49:03Z

Oh hey I got it!! The [:-1] bit was bad.

You can set up email notifications for when the two-factor authentication expires.
(Use --help to view information about SMTP options.)
2024-12-01 19:58:47 INFO     Authentication completed successfully

You’re absolutely right, @rlpowell. Removing the last null termination byte wasn’t necessary. Thanks for spotting this :)

scttnlsn added the bug label Oct 25, 2024

scttnlsn mentioned this issue Oct 25, 2024

Service Temporarily Unavailable (503) #970

Closed

AndreyNikiforov changed the title ~~401 response when authenticating with version 0.1.24~~ 401 response when authenticating with version 1.24.0 Oct 26, 2024

boredazfcuk mentioned this issue Oct 26, 2024

Unable to re-auth. service not available boredazfcuk/docker-icloudpd#670

Closed

AndreyNikiforov mentioned this issue Nov 3, 2024

what #987

Closed

rlpowell mentioned this issue Dec 2, 2024

Password SRP issue, valid password fails fix gcobb321/icloud3#388

Closed

AndreyNikiforov added a commit that referenced this issue Dec 3, 2024

add s2k_fo srp protocol support #975 (#1014)

b9da678

AndreyNikiforov closed this as completed Dec 3, 2024

iowk mentioned this issue Dec 9, 2024

fix: fallback to old raw password auth if srp auth fails #1018

Open

401 response when authenticating with version 1.24.0 #975

401 response when authenticating with version 1.24.0 #975

Comments

scttnlsn commented Oct 25, 2024

Overview

Steps to Reproduce

Expected Behavior

Actual Behavior

Context

Jan108 commented Oct 26, 2024

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Error

version

environment

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rlpowell commented Dec 1, 2024

rlpowell commented Dec 1, 2024

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Sonnenfleck commented Oct 29, 2024 •

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nison-jp commented Nov 26, 2024 •

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