| copyright | lastupdated | keywords | subcollection | ||
|---|---|---|---|---|---|
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2024-06-20 |
iaas-vpn |
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Why do I get redirected by the browser to install MotionPro client when it's already installed on my Mac?
{: #troubleshoot-browser-redirect} {: troubleshoot} {: support}
This is a known issue with the combination of the OSX Operating System (macOS BigSur 11.4) and the Firefox browser (89.0.2 64-bits). {: shortdesc}
This might occur when you visit the URL site for the VPN directly and log in. {: tsSymptoms}
To avoid this issue, launch the MotionPro client from your local system rather than accessing one of the VPN endpoints from a browser. {: tsResolve}