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Problem: scrollbar overflow in contact form text area #557

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Isaacprogi opened this issue Dec 27, 2023 · 10 comments
Open

Problem: scrollbar overflow in contact form text area #557

Isaacprogi opened this issue Dec 27, 2023 · 10 comments
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value: low this brings very little value, if any at all

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@Isaacprogi
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Problem statement

The scrollbar in the text area is overflowing outside the container div, causing a styling issue.
scrollbar-unfix

Proposed solution

Implement CSS styles to ensure the scrollbar stays within the boundaries of the container div.
scrollbar-fix
It could instead look like this
scrollbar-fix-section-code

@zolotokrylin
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hi @Isaacprogi , thanks for reporting an issue.
Could you elaborate, please? I can't see much of a diff between these screenshots. I can't see the issue.

@Isaacprogi
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Okay, if you look closely at those edges marked with circles, you would see how the scrollbar is not completely within the textarea. You will see it clearly when you try to hover. The blue border appears to be beneath and it doesn't really look so nice.

@Isaacprogi
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Before
zoomed-in
After
modified-zoomed-in

@zolotokrylin
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@Isaacprogi what's your judgment here:

  1. how long will it take to fix it in man-hours?
  2. how will it impact the business?

@Isaacprogi
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Isaacprogi commented Dec 27, 2023

@zolotokrylin
It would take an less than an hour.
My two judgements are;

  • User experience : It could affect users satisfaction
  • Reputation: Users should not perceive a site as poorly maintained.

@zolotokrylin
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@Isaacprogi thanks for your reply.

User experience : It could affect users satisfaction
Reputation: Users should not perceive a site as poorly maintained.

  1. How? Speak numbers-wise: what's your realistic assumption? I guess you are talking about the conversion rate difference before and after solving the problem you have identified.
  2. Could you please rename the issue by following the Problem statement pattern (see https://github.com/holdex/developers/blob/main/.github/CONTRIBUTING.md). Examples of Problem statements: Problem: lender can't deposit funds, Problem: website is down, Problem: Contact Us form is not working

@Isaacprogi
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@Isaacprogi thanks for your reply.

User experience : It could affect users satisfaction
Reputation: Users should not perceive a site as poorly maintained.

  1. How? Speak numbers-wise: what's your realistic assumption? I guess you are talking about the conversion rate difference before and after solving the problem you have identified.
  2. Could you please rename the issue by following the Problem statement pattern (see https://github.com/holdex/developers/blob/main/.github/CONTRIBUTING.md). Examples of Problem statements: Problem: lender can't deposit funds, Problem: website is down, Problem: Contact Us form is not working

@zolotokrylin
Okay, based on experience. I would say 2-4 hours since other factors can be considered like getting familiar with the code base, testing, verification or even communication and collaboration etc if necessary.

@Isaacprogi Isaacprogi changed the title Scrollbar Overflow Issue in Text Area of Contact form Scrollbar display issue in textarea of Contact Form Dec 27, 2023
@Isaacprogi Isaacprogi changed the title Scrollbar display issue in textarea of Contact Form Scrollbar Overflow in Contact Form Text Area Dec 27, 2023
@zolotokrylin zolotokrylin changed the title Scrollbar Overflow in Contact Form Text Area Problem: scrollbar overflow in contact form text area Dec 27, 2023
@zolotokrylin zolotokrylin added the value: low this brings very little value, if any at all label Dec 27, 2023
@zolotokrylin
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This issue is low value, as I don't see a significant impact on the business side of things.

@Isaacprogi can you work on this issue #371 instead?

@Isaacprogi
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This issue is low value, as I don't see a significant impact on the business side of things.

@Isaacprogi can you work on this issue #371 instead?

Okay

@Isaacprogi
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Isaacprogi commented Dec 27, 2023

I need some clarity on the problem

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