diff --git a/ByteZen/.gitignore b/ByteZen/.gitignore new file mode 100644 index 00000000..a9f7621d --- /dev/null +++ b/ByteZen/.gitignore @@ -0,0 +1,4 @@ +# .gitignore + +# Exclude environment (`.env`) files +.env diff --git a/ByteZen/.streamlit/config.toml b/ByteZen/.streamlit/config.toml new file mode 100644 index 00000000..04343482 --- /dev/null +++ b/ByteZen/.streamlit/config.toml @@ -0,0 +1,7 @@ +[theme] +base="light" +primaryColor="#D6EAF8" +backgroundColor="#D6EAF8" +secondaryBackgroundColor="#85929E" +textColor="#000000" +font="serif" \ No newline at end of file diff --git a/ByteZen/App/Images/imagelog.jpeg b/ByteZen/App/Images/imagelog.jpeg new file mode 100644 index 00000000..5d635555 Binary files /dev/null and b/ByteZen/App/Images/imagelog.jpeg differ diff --git a/ByteZen/App/Images/logoside.jpeg b/ByteZen/App/Images/logoside.jpeg new file mode 100644 index 00000000..622bab34 Binary files /dev/null and b/ByteZen/App/Images/logoside.jpeg differ diff --git a/ByteZen/App/PATHS.py b/ByteZen/App/PATHS.py new file mode 100644 index 00000000..d717b88a --- /dev/null +++ b/ByteZen/App/PATHS.py @@ -0,0 +1,18 @@ +NAVBAR_PATHS = { + 'HOME':'home', + 'ABOUT': 'about', + 'ANALYSIS': 'analysis', + 'CONTACT US': { + 'FAQ': 'customer-support/faq', + 'CHAT': 'customer-support/chat', + 'CONTACT': 'customer-support/contact', + 'TUTORIALS': 'customer-support/tutorials', + 'HELP_CENTER': 'customer-support/help-center', + 'BUG_REPORT': 'customer-support/bug-report' + } +} + +SETTINGS = { + 'OPTIONS':'options', + 'CONFIGURATION':'configuration' +} \ No newline at end of file diff --git a/ByteZen/App/assets/images/settings.png b/ByteZen/App/assets/images/settings.png new file mode 100644 index 00000000..a899e0f5 Binary files /dev/null and b/ByteZen/App/assets/images/settings.png differ diff --git a/ByteZen/App/assets/styles.css b/ByteZen/App/assets/styles.css new file mode 100644 index 00000000..f934cba9 --- /dev/null +++ b/ByteZen/App/assets/styles.css @@ -0,0 +1,101 @@ +.navbar{ + font-family: 'Roboto', 'Roboto'; + position: fixed; + font-weight: bold; + width: 100%; + background: #17202A; + z-index: 99999999999999999999; + left: 0rem; + top: 0rem; + height: 55px; +} + +.navitem{ + float: left; + font-weight: bold; + display: block; + color: #f2f2f2 !important; + text-align: center; + padding: 20px 20px; + text-decoration: none !important; + border-bottom: 2px solid transparent; + font-size: 14px; + font-family: 'Trebuchet MS', sans-serif; +} + +.navitem:hover{ + background-color: #333; + height: 55px !important; +} + + +.settings{ + height:1rem; +} + +.version-span{ + color: white; + position: absolute; + right: 1rem; + bottom: 1.75rem; + opacity: 0.5; + z-index: 9999; + border: 2px solid #333; + border-radius: 25px; + padding-right: 0.5rem; + padding-left: 0.5rem; + background: #333; +} + +.dropbtn { + background-color: transparent; + color: white; + padding: 10px; + font-size: 16px; + height: 55px; + opacity: 0.5; + filter: invert(1); + cursor: pointer; + transition: 0.3s; +} + +.dropbtn:hover, .dropbtn:focus { + opacity:1; +} + +.dropdown { + position: fixed; + display: inline-block; + right: 0rem; + top: 0rem; +} + +.dropdown-content { + visibility: hidden; + position: fixed; + border-radius: 9px; + background-color: #333; + min-width: 160px; + overflow: auto; + right:0.3rem; + box-shadow: 0px 8px 16px 0px rgba(0,0,0,0.2); + z-index: 1; +} + +.dropdown-content a { + color: white; + padding: 12px 16px; + text-decoration: none; + display: block; +} + +.dropbtn:hover{ + background-color: rgba(221, 221, 221, 0.233); + background: rgba(221, 221, 221, 0.233); +} + +.dropdown a:hover {background-color: rgba(221, 221, 221, 0.233);} + +iframe{ + height: 0rem; +} \ No newline at end of file diff --git a/ByteZen/App/generate_response_opensourcemodel.py b/ByteZen/App/generate_response_opensourcemodel.py new file mode 100644 index 00000000..eb4e75f8 --- /dev/null +++ b/ByteZen/App/generate_response_opensourcemodel.py @@ -0,0 +1,34 @@ +import json +import os +import streamlit as st +from langchain.llms import CTransformers + +class response_function: + @staticmethod + def generate_response(input_text, conversation_history): + intial_prompt = f""" + You are the IT Expert, dedicated to resolving technical issues. + """ + #LLM Initialization + #LLM Initialization + local_llm = "TheBloke/mistral-7b-intel-v0.1.Q4_0.gguf" + + config = { + 'max_new_tokens': 1024, + 'repetition_penalty': 1.1, + 'temperature': 0.1, + 'top_k': 50, + 'top_p': 0.9, + 'stream': True, + 'threads': int(os.cpu_count() / 2) + } + + llm = CTransformers( + model=local_llm, + model_type="mistral", + lib="avx2", # for CPU use + **config + ) + return response_message + + diff --git a/ByteZen/App/ingest.py b/ByteZen/App/ingest.py new file mode 100644 index 00000000..0cb5fb9a --- /dev/null +++ b/ByteZen/App/ingest.py @@ -0,0 +1,23 @@ +import os +from langchain.text_splitter import RecursiveCharacterTextSplitter +from langchain.vectorstores import Chroma +from langchain.embeddings import HuggingFaceBgeEmbeddings +from langchain.document_loaders import PyPDFLoader + +model_name = "BAAI/bge-large-en" +model_kwargs = {'device': 'cpu'} +encode_kwargs = {'normalize_embeddings': False} +embeddings = HuggingFaceBgeEmbeddings( + model_name=model_name, + model_kwargs=model_kwargs, + encode_kwargs=encode_kwargs +) + +loader = PyPDFLoader("RAG.pdf") +documents = loader.load() +text_splitter = RecursiveCharacterTextSplitter(chunk_size=1000, chunk_overlap=100) +texts = text_splitter.split_documents(documents) + +vector_store = Chroma.from_documents(texts, embeddings, collection_metadata={"hnsw:space": "cosine"}, persist_directory="RAG/customer-support") + +print("Vector Store Created.......") \ No newline at end of file diff --git a/ByteZen/App/main.py b/ByteZen/App/main.py new file mode 100644 index 00000000..91000fe3 --- /dev/null +++ b/ByteZen/App/main.py @@ -0,0 +1,447 @@ +import streamlit as st +import numpy as np +import time +import replicate +import time +import base64 +import boto3 +from generate_response_opensourcemodel import response_function +from botocore.exceptions import NoCredentialsError +import io +from transformers import AutoTokenizer, AutoModelForSeq2SeqLM +from transformers import pipeline +import torch +import textwrap +from langchain.document_loaders import PyPDFLoader, DirectoryLoader, PDFMinerLoader +from langchain.text_splitter import RecursiveCharacterTextSplitter +from langchain.embeddings import SentenceTransformerEmbeddings +from langchain.vectorstores import Chroma +from langchain.llms import HuggingFacePipeline +from langchain.chains import RetrievalQA +from constants import CHROMA_SETTINGS +from streamlit_chat import message +from PIL import Image +from streamlit.components.v1 import html +import os +from PATHS import NAVBAR_PATHS, SETTINGS +from langchain import PromptTemplate, LLMChain +from langchain.llms import CTransformers +import os +from langchain.text_splitter import RecursiveCharacterTextSplitter +from langchain.vectorstores import Chroma +from langchain.chains import RetrievalQA +from langchain.embeddings import HuggingFaceBgeEmbeddings +import transformers +import pytesseract +from langchain.chains import RetrievalQAWithSourcesChain +from langchain.text_splitter import RecursiveCharacterTextSplitter +from langchain.document_loaders import UnstructuredURLLoader +from langchain.vectorstores import FAISS +from dotenv import load_dotenv +import requests +import utils as utl +import os +import textwrap +from datetime import datetime +from persist import persist, load_widget_state + + +# Define a persistent key for st.session_state.messages +messages_key = persist("messages") + +st.set_page_config(layout="wide", page_title='Navbar sample') +st.set_option('deprecation.showPyplotGlobalUse', False) +utl.inject_custom_css() +utl.navbar_component() +# Initialize st.session_state.messages as a list if not already defined +st.session_state.messages = st.session_state.get(messages_key, []) + + + +#st.set_page_config(layout="wide") + +status_placeholder = st.empty() + +# Display loading status only once when the script is executed +if not st.session_state.get('loaded', False): + with status_placeholder: + st.status("Loading the Application...") + time.sleep(2) + st.status("CPU Detected...") + time.sleep(2) + st.status("Loading the model to CPU..") + time.sleep(2) + st.text("Connected") + status_placeholder.empty() + st.session_state['loaded'] = True + +st.markdown( + """ + + """, + unsafe_allow_html=True, +) + + + + +def main(stop_keyword="restart", exit_keyword="exit"): + st.markdown("

IT Customer Support Intelยฎ oneAPI.

", unsafe_allow_html=True) + option = st.text_input(label = "Ask Something") + st.markdown("
", unsafe_allow_html=True) + + + st.markdown(""" +
+ +
+ """, unsafe_allow_html=True) + st.image("imagelog.jpeg",width=850) + + + copyright_text = """ +
+

๐Ÿš€ ByteZEN ยฉ . All rights reserved. ๐Ÿš€

+
+""" + + st.markdown(copyright_text, unsafe_allow_html=True) + + +def image_upload_button(): + uploaded_image = None + upload_button = st.button("๐Ÿ“ท Upload Image") + + if upload_button: + uploaded_image = st.file_uploader("Choose an image...", type=["jpg", "png", "jpeg"]) + + return uploaded_image + +def Chat_support(): + st.title("๐Ÿค– Intelligent Chat Support") + st.write("Effortlessly connect with our AI chatbot for swift and expert IT support through text, avoiding the need for human intervention.") + + st.sidebar.selectbox("Choose Your Preferred Language", st.session_state["languages"], key=persist("language_name")) + + if "messages" not in st.session_state: + st.session_state.messages = [] + + for message in st.session_state.messages: + with st.chat_message(message["role"]): + st.markdown(message["content"]) + + if prompt := st.chat_input("What is up?"): + st.session_state.messages.append({"role": "user", "content": prompt}) + with st.chat_message("user"): + st.markdown(prompt) + + with st.chat_message("ai"): + full_response = response_function.generate_response( + prompt, st.session_state.messages + ) + st.session_state.messages.append( + {"role": "assistant", "content": full_response} + ) + + # Implement letter-by-letter printing + st.markdown(full_response) + + +def extract_text_from_image(image_bytes): + try: + # Initialize the OCR reader + reader = easyocr.Reader(['en']) + + # Use EasyOCR to extract text from the image + result = reader.readtext(image_bytes) + + # Extract and concatenate text from the result + text = ' '.join([item[1] for item in result]) + + return text + except Exception as e: + return str(e) + + + +def upload_to_s3(local_file_path, bucket_name, s3_file_name): + s3 = boto3.client('s3') + + try: + s3.upload_file(local_file_path, bucket_name, s3_file_name) + st.success(f"Upload Successful: {s3_file_name}") + return f"s3://{bucket_name}/{s3_file_name}" + except FileNotFoundError: + st.error(f"The file {local_file_path} was not found.") + return None + except NoCredentialsError: + st.error("Credentials not available.") + return None + + +def image_support(): + st.title("๐Ÿ“ท Image Analysis Assistance") + st.write("Capture the challenge through an image upload, and let our AI-driven Image Analysis Assistance rapidly deliver detailed steps and troubleshooting guidance. Harness the efficiency of visuals for a seamless IT problem-solving experience.") + + + # Image upload + # File uploader + uploaded_file = st.file_uploader("Choose an image...", type=["jpg", "png", "jpeg"]) + # st.write("File uploaded") + + + if uploaded_file is not None: + + st.image(uploaded_file, caption="", use_column_width=True,width=100) + #st.write("test", uploaded_file) + + file_name = uploaded_file.name + print(file_name) + #st.write("name", file_name) + + # Replace these with your actual AWS S3 credentials and bucket information + AWS_ACCESS_KEY = '' + AWS_SECRET_KEY = '' + BUCKET_NAME = '' + + # Replace this with the desired name of the file on S3 + s3_file_name = file_name + + # Set your AWS credentials + boto3.setup_default_session( + aws_access_key_id=AWS_ACCESS_KEY, + aws_secret_access_key=AWS_SECRET_KEY + ) + + # Upload the image to S3 and get the S3 URI + s3 = boto3.client('s3') + try: + s3.upload_file(file_name, BUCKET_NAME, s3_file_name) + print(f"Upload Successful: {s3_file_name}") + #s3_uri = f"s3://{BUCKET_NAME}/{s3_file_name}" + + #st.write(f"S3 URI: {s3_uri}") + + # Use the S3 URI in replicate.run + output = replicate.run( + "yorickvp/llava-13b:", + input={ + "image": f"https://{BUCKET_NAME}.s3.amazonaws.com/{s3_file_name}", + + "prompt": "Given the uploaded image that illustrates a particular issue, instruct the Language Model to provide detailed and step-by-step resolution steps to address and fix the problem depicted in the image. The response should be clear, concise, and include any necessary actions, configurations, or troubleshooting steps required for a successful resolution.The solution given by you should consist of interpretation of the user's error in 2 lines and then provide the solution for the error in steps.", + "max_tokens": 1024, + "temperature": 0.2 + } + ) + progress_bar = st.progress(0) + status_text = st.empty() + # Display the uploaded image + for i in range(100): + # Update progress bar. + progress_bar.progress(i + 1) + + new_rows = np.random.randn(10, 2) + + # Update status text. + status_text.text( + 'Computing the issue: %s' % new_rows[-1, 1]) + + # Append data to the chart. + #chart.add_rows(new_rows) + + # Pretend we're doing some computation that takes time. + time.sleep(0.1) + + status_text.text('Done!') + st.header("Resolution steps:") + st.text_area("", output,height=400) + print(output) + + except FileNotFoundError: + st.error(f"The file {file_name} was not found.") + except NoCredentialsError: + st.error("Credentials not available.") + except Exception as e: + st.error(f"An error occurred: {e}") + +def general_queries(): + st.sidebar.title("FAQ's") + tokenizer = AutoTokenizer.from_pretrained("mistral-7b-instruct-v0.1.Q4_0.gguf") + base_model = AutoModelForSeq2SeqLM.from_pretrained( + "mistral-7b-instruct-v0.1.Q4_0.gguf", + device_map=device, + torch_dtype=torch.float32 + ) + # Chat history for the document chat + @st.cache_resource + def data_ingestion(): + for root, dirs, files in os.walk("docs"): + for file in files: + if file.endswith(".pdf"): + print(file) + loader = PDFMinerLoader(os.path.join(root, file)) + documents = st.sidebar.file_uploader("Select a PDF Document", type=["pdf"]) + text_splitter = RecursiveCharacterTextSplitter(chunk_size=500, chunk_overlap=500) + texts = text_splitter.split_documents(documents) + #create embeddings here + embeddings = SentenceTransformerEmbeddings(model_name="all-MiniLM-L6-v2") + #create vector store here + db = Chroma.from_documents(texts, embeddings, persist_directory=persist_directory, client_settings=CHROMA_SETTINGS) + db.persist() + db=None + + @st.cache_resource + def llm_pipeline(): + pipe = pipeline( + 'text2text-generation', + model = base_model, + tokenizer = tokenizer, + max_length = 256, + do_sample = True, + temperature = 0.3, + top_p= 0.95, + device="cpu" + ) + local_llm = HuggingFacePipeline(pipeline=pipe) + return local_llm + + @st.cache_resource + def qa_llm(): + llm = llm_pipeline() + embeddings = SentenceTransformerEmbeddings(model_name="all-MiniLM-L6-v2") + db = Chroma(persist_directory="db", embedding_function = embeddings, client_settings=CHROMA_SETTINGS) + retriever = db.as_retriever() + qa = RetrievalQA.from_chain_type( + llm = llm, + chain_type = "stuff", + retriever = retriever, + return_source_documents=True + ) + return qa + + # Display AI response directly below the input field + st.subheader("AI Response:") + st.write(qa) + +def virtual_ai(): + st.subheader("Check out our [Virtual AI](https://share.streamlit.io/mesmith027/streamlit_webapps/main/MC_pi/streamlit_app.py)") + st.markdown("
", unsafe_allow_html=True) + +def automation_support(): + pass + + +#LLM Initialization +local_llm = "TheBloke/zephyr-7B-beta-GGUF" + +config = { + 'max_new_tokens': 1024, + 'repetition_penalty': 1.1, + 'temperature': 0.1, + 'top_k': 50, + 'top_p': 0.9, + 'stream': True, + 'threads': int(os.cpu_count() / 2) +} + +llm = CTransformers( + model=local_llm, + model_type="mistral", + lib="avx2", # for CPU use + **config +) + +# Prompt Template +prompt_template = """Use the following pieces of information to answer the user's question. +If you don't know the answer, just say that you don't know, don't try to make up an answer. + +Context: {context} +Question: {question} + +Only return the helpful answer below and nothing else. +Helpful answer: +""" + +prompt = PromptTemplate(template=prompt_template, input_variables=['context', 'question']) + +# Vector Store and Retriever +load_vector_store = Chroma(persist_directory="rag/customer_support", embedding_function=HuggingFaceBgeEmbeddings(model_name="BAAI/bge-large-en", model_kwargs={'device': 'cpu'}, encode_kwargs={'normalize_embeddings': False})) +retriever = load_vector_store.as_retriever(search_kwargs={"k": 1}) + + +def get_response(input): + query = input + chain_type_kwargs = {"prompt": prompt} + qa = RetrievalQA.from_chain_type(llm=llm, chain_type="stuff", retriever=retriever, return_source_documents=True, chain_type_kwargs=chain_type_kwargs, verbose=True) + response = qa(query) + return response + +def ragsupport(): + st.title("RAG") + st.write("This is a RAG implementation based on Zephyr 7B Beta LLM trained on IT support.") + + # #sample_prompts = ["what is the fastest speed for a greyhound dog?", + # "Why should we not feed chocolates to the dogs?", + # "Name two factors which might contribute to why some dogs might get scared?"] + + input_prompt = st.text_input("Ask your Question", "") + + if st.button("Get Response"): + response = get_response(input_prompt) + st.subheader("Response:") + st.write(response) + + +if "page" not in st.session_state: + # Initialize session state. + st.session_state.update({ + # Default page. + "page": "Home", + + "list": [], + + # Languages which you prefer + "languages": ["English", "French", "Hindi", "Tamil"], + }) + #st.balloons() +# #st.snow() + + + +page_names_to_funcs = { + "Home": main, + "๐Ÿ’ฌCHAT ASSIST": Chat_support, + "๐Ÿง VIRTUAL AI":virtual_ai, + "๐Ÿ“ทVISION GUIDANCE": image_support, + "โ“GENERAL QUERIES": general_queries, + #"๐Ÿ“šRAG": ragsupport, + "๐Ÿค–AUTOMATION_SUPPORT": automation_support, + +} + + +status_placeholder = st.empty() +# Load widget state +load_widget_state() +demo_name = st.sidebar.selectbox("SUPPORT MODE", page_names_to_funcs.keys()) + +page_names_to_funcs[demo_name]() + +with st.sidebar: + + st.image("logoside.jpeg") + st.markdown("
", unsafe_allow_html=True) + st.markdown("
", unsafe_allow_html=True) + #st.text("Made by ByteZEN!") + # st.image("logoside.jpeg") + #st.title("My Streamlit App") + st.markdown("Follow us") + #st.write("[![Star](https://img.shields.io/github/stars/Hemachandirant/MetaHuman.svg?logo=github&style=social)](https://github.com/Hemachandirant/MetaHuman)") + st.write("[![Follow on Twitter](https://img.shields.io/twitter/follow/bytezen?style=social)](https://twitter.com/hemac140)") + st.write("[![Connect on LinkedIn](https://img.shields.io/badge/LinkedIn-Connect-blue?style=social&logo=linkedin)](https://www.linkedin.com/in/hemachandiran-t-081836171/)") + + + + diff --git a/ByteZen/App/persist.py b/ByteZen/App/persist.py new file mode 100644 index 00000000..60143a37 --- /dev/null +++ b/ByteZen/App/persist.py @@ -0,0 +1,24 @@ +from streamlit import session_state as _state + +_PERSIST_STATE_KEY = f"{__name__}_PERSIST" + + +def persist(key: str) -> str: + """Mark widget state as persistent.""" + if _PERSIST_STATE_KEY not in _state: + _state[_PERSIST_STATE_KEY] = set() + + _state[_PERSIST_STATE_KEY].add(key) + + return key + + + +def load_widget_state(): + """Load persistent widget state.""" + if _PERSIST_STATE_KEY in _state: + _state.update({ + key: value + for key, value in _state.items() + if key in _state[_PERSIST_STATE_KEY] + }) diff --git a/ByteZen/App/utils.py b/ByteZen/App/utils.py new file mode 100644 index 00000000..2e8c4516 --- /dev/null +++ b/ByteZen/App/utils.py @@ -0,0 +1,99 @@ +import streamlit as st +import base64 +from streamlit.components.v1 import html +import os + +from PATHS import NAVBAR_PATHS, SETTINGS + +# utils.py + +_current_route = None + +def set_current_route(route): + global _current_route + _current_route = route + +def get_current_route(): + return _current_route + +css_path = os.path.join( + 'C:\\Users\\hemac\\Desktop\\AzureStudioChatGPTVoiceBot\\AzureStudioChatGPTVoiceBot\\assets', + 'styles.css' + ) + +image_path = os.path.join( + 'C:\\Users\\hemac\\Desktop\\AzureStudioChatGPTVoiceBot\\AzureStudioChatGPTVoiceBot\\assets\\images\\settings.png' + ) +def inject_custom_css(): + with open(css_path) as f: + st.markdown(f'', unsafe_allow_html=True) + + +def get_current_route(): + try: + return st.experimental_get_query_params()['nav'][0] + except: + return None + + +def navbar_component(): + with open(image_path, "rb") as image_file: + image_as_base64 = base64.b64encode(image_file.read()) + + navbar_items = '' + for key, value in NAVBAR_PATHS.items(): + navbar_items += (f'{key}') + + settings_items = '' + for key, value in SETTINGS.items(): + settings_items += ( + f'{key}') + + component = rf''' + + ''' + st.markdown(component, unsafe_allow_html=True) + js = ''' + + ''' + html(js) diff --git a/ByteZen/App/views/__pycache__/about.cpython-311.pyc b/ByteZen/App/views/__pycache__/about.cpython-311.pyc new file mode 100644 index 00000000..64d9ee37 Binary files /dev/null and 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00000000..91064117 Binary files /dev/null and b/ByteZen/App/views/__pycache__/options.cpython-311.pyc differ diff --git a/ByteZen/App/views/about.py b/ByteZen/App/views/about.py new file mode 100644 index 00000000..5a7a0588 --- /dev/null +++ b/ByteZen/App/views/about.py @@ -0,0 +1,4 @@ +import streamlit as st + +def load_view(): + st.title('About Page') \ No newline at end of file diff --git a/ByteZen/App/views/analysis.py b/ByteZen/App/views/analysis.py new file mode 100644 index 00000000..1e05d740 --- /dev/null +++ b/ByteZen/App/views/analysis.py @@ -0,0 +1,4 @@ +import streamlit as st + +def load_view(): + st.title('Analysis Page') \ No newline at end of file diff --git a/ByteZen/App/views/configuration.py b/ByteZen/App/views/configuration.py new file mode 100644 index 00000000..29132305 --- /dev/null +++ b/ByteZen/App/views/configuration.py @@ -0,0 +1,4 @@ +import streamlit as st + +def load_view(): + st.title('Configuration Page') \ No newline at end of file diff --git a/ByteZen/App/views/home.py b/ByteZen/App/views/home.py new file mode 100644 index 00000000..d3b12f93 --- /dev/null +++ b/ByteZen/App/views/home.py @@ -0,0 +1,4 @@ +import streamlit as st + +def load_view(): + st.title('Home Page') \ No newline at end of file diff --git a/ByteZen/App/views/options.py b/ByteZen/App/views/options.py new file mode 100644 index 00000000..c7b33d39 --- /dev/null +++ b/ByteZen/App/views/options.py @@ -0,0 +1,4 @@ +import streamlit as st + +def load_view(): + st.title('Options Page') \ No newline at end of file diff --git a/ByteZen/Data preprocessing/Data_Preprocessing_IDC.ipynb b/ByteZen/Data preprocessing/Data_Preprocessing_IDC.ipynb new file mode 100644 index 00000000..3953d458 --- /dev/null +++ b/ByteZen/Data preprocessing/Data_Preprocessing_IDC.ipynb @@ -0,0 +1,1839 @@ +{ + "cells": [ + { + "cell_type": "code", + "execution_count": 1, + "metadata": { + "id": "4ZBvvne40sY1" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ 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modin-spreadsheet\n", + " Attempting uninstall: pydantic\n", + " Found existing installation: pydantic 2.5.2\n", + " Uninstalling pydantic-2.5.2:\n", + " Successfully uninstalled pydantic-2.5.2\n", + " Attempting uninstall: platformdirs\n", + " Found existing installation: platformdirs 4.1.0\n", + " Uninstalling platformdirs-4.1.0:\n", + " Successfully uninstalled platformdirs-4.1.0\n", + "Successfully installed aiohttp-cors-0.7.0 blessed-1.20.0 cloudpickle-3.0.0 colorful-0.5.5 dask-2023.12.0 distlib-0.3.7 distributed-2023.12.0 google-api-core-2.14.0 gpustat-1.1.1 ipywidgets-8.1.1 jupyter-1.0.0 jupyter-console-6.6.3 jupyterlab-widgets-3.0.9 locket-1.0.0 modin-0.25.1 modin-spreadsheet-0.1.2 mpi4py-mpich-3.1.2 msgpack-1.0.7 notebook-7.0.6 nvidia-ml-py-12.535.133 opencensus-0.11.3 opencensus-context-0.1.3 partd-1.4.1 platformdirs-3.11.0 py-spy-0.3.14 pydantic-1.10.13 qtconsole-5.5.1 qtpy-2.4.1 ray-2.8.1 smart-open-6.4.0 sortedcontainers-2.4.0 tblib-3.0.0 toolz-0.12.0 unidist-0.4.1 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satisfied: joblib>=1.1.1 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from scikit-learn>=0.22->scikit-learn-intelex) (1.3.2)\n", + "Requirement already satisfied: scipy>=1.5.0 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from scikit-learn>=0.22->scikit-learn-intelex) (1.11.4)\n", + "Requirement already satisfied: threadpoolctl>=2.0.0 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from scikit-learn>=0.22->scikit-learn-intelex) (3.2.0)\n", + "Installing collected packages: tbb, daal, daal4py, scikit-learn-intelex\n", + "Successfully installed daal-2024.0.1 daal4py-2024.0.1 scikit-learn-intelex-2024.0.1 tbb-2021.11.0\n" + ] + } + ], + "source": [ + "!pip install \"modin[all]\"\n", + "!pip install scikit-learn-intelex" + ] + }, + { + "cell_type": "code", + "execution_count": 1, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "enPnN9IZ2EoD", + "outputId": "2beb220c-2a28-4e21-976e-7905bc666fcd" + }, + "outputs": [ + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Intel(R) Extension for Scikit-learn* enabled (https://github.com/intel/scikit-learn-intelex)\n" + ] + } + ], + "source": [ + "import numpy as np\n", + "from sklearnex import patch_sklearn\n", + "patch_sklearn()" + ] + }, + { + "cell_type": "code", + "execution_count": 2, + "metadata": { + "id": "wl-cOKqj3cTj" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Requirement already satisfied: pandas in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (2.1.3)\n", + "Requirement already satisfied: python-dateutil>=2.8.2 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from pandas) (2.8.2)\n", + "Requirement already satisfied: tzdata>=2022.1 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from pandas) (2023.3)\n", + "Requirement already satisfied: numpy<2,>=1.22.4 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from pandas) (1.26.2)\n", + "Requirement already satisfied: pytz>=2020.1 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from pandas) (2023.3.post1)\n", + "Requirement already satisfied: six>=1.5 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from python-dateutil>=2.8.2->pandas) (1.16.0)\n" + ] + } + ], + "source": [ + "!pip install --upgrade pandas\n" + ] + }, + { + "cell_type": "code", + "execution_count": 3, + "metadata": { + "id": "armzxcRD3E-Q" + }, + "outputs": [], + "source": [ + "import modin.pandas as pd" + ] + }, + { + "cell_type": "code", + "execution_count": 4, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 399 + }, + "id": "cmZJasBExa35", + "outputId": "2e2ad7f8-ce72-4fd2-ccf5-227746b024e1" + }, + "outputs": [ + { + "name": "stderr", + "output_type": "stream", + "text": [ + "UserWarning: Ray execution environment not yet initialized. Initializing...\n", + "To remove this warning, run the following python code before doing dataframe operations:\n", + "\n", + " import ray\n", + " ray.init()\n", + "\n", + "2023-12-06 11:12:13,184\tINFO worker.py:1673 -- Started a local Ray instance.\n" + ] + }, + { + "data": { + "text/html": [ + "
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Issue_IDIssue_DescriptionError_MessageSystem_SpecsTroubleshooting_Steps
01.0Windows update failed to installError 0x80070005Windows 10 Version 19031. Restart your PC and try updating again. 2. ...
12.0Web pages not loading correctly in ChromeNaNWindows 10 Version 2004 Chrome Version 88.0.43...1. Clear Chrome's cache and cookies. 2. Disabl...
23.0Outlook crashes when sending emailError 0xc0000005Office 365 Windows 10 Version 19091. Check for updates and install if any availa...
34.0Slow performance after Windows 10 updateNaNWindows 10 Version 21H11. Check for the latest device drivers. 2. Adj...
45.0Blue screen error on startupSYSTEM_THREAD_EXCEPTION_NOT_HANDLEDWindows 10 Version 20H21. Boot in Safe Mode and uninstall recent upda...
\n", + "
" + ], + "text/plain": [ + " Issue_ID Issue_Description \\\n", + "0 1.0 Windows update failed to install \n", + "1 2.0 Web pages not loading correctly in Chrome \n", + "2 3.0 Outlook crashes when sending email \n", + "3 4.0 Slow performance after Windows 10 update \n", + "4 5.0 Blue screen error on startup \n", + "\n", + " Error_Message \\\n", + "0 Error 0x80070005 \n", + "1 NaN \n", + "2 Error 0xc0000005 \n", + "3 NaN \n", + "4 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED \n", + "\n", + " System_Specs \\\n", + "0 Windows 10 Version 1903 \n", + "1 Windows 10 Version 2004 Chrome Version 88.0.43... \n", + "2 Office 365 Windows 10 Version 1909 \n", + "3 Windows 10 Version 21H1 \n", + "4 Windows 10 Version 20H2 \n", + "\n", + " Troubleshooting_Steps \n", + "0 1. Restart your PC and try updating again. 2. ... \n", + "1 1. Clear Chrome's cache and cookies. 2. Disabl... \n", + "2 1. Check for updates and install if any availa... \n", + "3 1. Check for the latest device drivers. 2. Adj... \n", + "4 1. Boot in Safe Mode and uninstall recent upda... " + ] + }, + "execution_count": 4, + "metadata": {}, + "output_type": "execute_result" + } + ], + "source": [ + "df = pd.read_csv(\"Intel_hack_DS.csv\")\n", + "df.head()" + ] + }, + { + "cell_type": "code", + "execution_count": 5, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "1tBa0YfwxsfW", + "outputId": "445f46f9-e09e-48ca-9180-9479f91fb5ec" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Null values in each column:\n", + "Issue_ID 1490\n", + "Issue_Description 0\n", + "Error_Message 1762\n", + "System_Specs 1089\n", + "Troubleshooting_Steps 18\n", + "dtype: int64\n" + ] + } + ], + "source": [ + "def check_null_values(input_excel_file):\n", + " # Load Excel file into a pandas DataFrame\n", + " df = pd.read_csv(input_excel_file)\n", + "\n", + " # Display count of null values in each column\n", + " null_counts = df.isnull().sum()\n", + " print(\"Null values in each column:\")\n", + " print(null_counts)\n", + "\n", + "# Example usage\n", + "input_excel_file = 'Intel_hack_DS.csv' # Change this to your Excel file path\n", + "\n", + "check_null_values(input_excel_file)\n" + ] + }, + { + "cell_type": "code", + "execution_count": 6, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "rgP1OqiK7stb", + "outputId": "226c37b5-c7e2-48dd-d922-9d8e661275f3" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + " Issue_ID Issue_Description \\\n", + "count 618.000000 2108 \n", + "unique NaN 1429 \n", + "top NaN File Share Access - [TICKET ID] - [NAME] ([COM... \n", + "freq NaN 61 \n", + "mean 309.500000 NaN \n", + "std 178.545512 NaN \n", + "min 1.000000 NaN \n", + "25% 155.250000 NaN \n", + "50% 309.500000 NaN \n", + "75% 463.750000 NaN \n", + "max 618.000000 NaN \n", + "\n", + " Error_Message System_Specs \\\n", + "count 346 1019 \n", + "unique 256 307 \n", + "top Error 0x80004005 Windows 10 Version 21H2 \n", + "freq 8 77 \n", + "mean NaN NaN \n", + "std NaN NaN \n", + "min NaN NaN \n", + "25% NaN NaN \n", + "50% NaN NaN \n", + "75% NaN NaN \n", + "max NaN NaN \n", + "\n", + " Troubleshooting_Steps \n", + "count 2090 \n", + "unique 1504 \n", + "top Check if the user has necessary permissions to... \n", + "freq 81 \n", + "mean NaN \n", + "std NaN \n", + "min NaN \n", + "25% NaN \n", + "50% NaN \n", + "75% NaN \n", + "max NaN \n" + ] + } + ], + "source": [ + "#Data Summary:\n", + "summary = df.describe(include='all')\n", + "print(summary)\n" + ] + }, + { + "cell_type": "code", + "execution_count": 7, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "q5OMxJZL8yaD", + "outputId": "ebe0d30b-b66c-40a9-9340-bff1d09be34b" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Missing Values:\n", + "Issue_ID 1490\n", + "Issue_Description 0\n", + "Error_Message 1762\n", + "System_Specs 1089\n", + "Troubleshooting_Steps 18\n", + "dtype: int64\n" + ] + } + ], + "source": [ + "#Missing Values:\n", + "missing_values = df.isnull().sum()\n", + "print(\"Missing Values:\")\n", + "print(missing_values)\n" + ] + }, + { + "cell_type": "code", + "execution_count": 8, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "6L2RUszP859E", + "outputId": "a8fb8e0a-8d07-4e5b-eec5-ed09f609b011" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + " Issue_Description_Length Error_Message_Length \\\n", + "count 2108.000000 346.000000 \n", + "mean 66.914137 20.023121 \n", + "std 64.232276 6.334130 \n", + "min 6.000000 8.000000 \n", + "25% 41.000000 16.000000 \n", + "50% 59.000000 19.000000 \n", + "75% 71.000000 24.000000 \n", + "max 646.000000 52.000000 \n", + "\n", + " Troubleshooting_Steps_Length \n", + "count 2090.000000 \n", + "mean 192.381818 \n", + "std 104.037151 \n", + "min 21.000000 \n", + "25% 120.250000 \n", + "50% 177.000000 \n", + "75% 241.750000 \n", + "max 843.000000 \n" + ] + } + ], + "source": [ + "#Text Length\n", + "df['Issue_Description_Length'] = df['Issue_Description'].str.len()\n", + "df['Error_Message_Length'] = df['Error_Message'].str.len()\n", + "df['Troubleshooting_Steps_Length'] = df['Troubleshooting_Steps'].str.len()\n", + "\n", + "length_metrics = df[['Issue_Description_Length', 'Error_Message_Length', 'Troubleshooting_Steps_Length']].describe()\n", + "print(length_metrics)\n" + ] + }, + { + "cell_type": "code", + "execution_count": 9, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "gLX5isHy9EPU", + "outputId": "68e00da0-db9e-406e-b6d5-6929dc54b368" + }, + "outputs": [ + { + "name": "stderr", + "output_type": "stream", + "text": [ + "UserWarning: `df.groupby(categorical_by, sort=False)` implementation has mismatches with pandas:\n", + "the groupby keys will be sorted anyway, although the 'sort=False' was passed. See the following issue for more details: https://github.com/modin-project/modin/issues/3571.\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Class Distribution:\n", + "Issue_Description\n", + "File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]) 61\n", + "Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL] 43\n", + "File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]) 25\n", + "Shared Mailbox Access - [ADDRESS] - [EMAIL] 20\n", + "Shared Mailbox Access - [TICKET ID] - [EMAIL] 18\n", + " ..\n", + "Application Permissions Error 1\n", + "Application Print Dialog Not Responding 1\n", + "Application UI distorted 1\n", + "Application Window Resizing Issue 1\n", + "Application becomes unresponsive when dealing with complex calculations 1\n", + "Name: count, Length: 1429, dtype: int64\n" + ] + } + ], + "source": [ + "class_distribution = df['Issue_Description'].value_counts()\n", + "print(\"Class Distribution:\")\n", + "print(class_distribution)\n" + ] + }, + { + "cell_type": "code", + "execution_count": 10, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 528 + }, + "id": "O1isOphn9WRD", + "outputId": "5f51f759-28a0-4800-e2d2-5f573a982621" + }, + "outputs": [ + { + "data": { + "image/png": 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", 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" + ] + }, + "metadata": {}, + "output_type": "display_data" + } + ], + "source": [ + "import matplotlib.pyplot as plt\n", + "\n", + "# Assuming your data is in a DataFrame named df and 'Error_Message' is the column of interest\n", + "top_10_error_messages = df['Error_Message'].value_counts().head(10)\n", + "\n", + "# Plotting the class distribution for the top 10 error messages\n", + "plt.figure(figsize=(10, 6))\n", + "plt.bar(top_10_error_messages.index, top_10_error_messages.values, color='skyblue')\n", + "plt.title('Top 10 Error Messages - Class Distribution')\n", + "plt.xlabel('Error Messages')\n", + "plt.ylabel('Count')\n", + "plt.xticks(rotation=45, ha='right') # Rotate x-axis labels for better visibility\n", + "plt.tight_layout()\n", + "\n", + "# Show the plot\n", + "plt.show()\n" + ] + }, + { + "cell_type": "code", + "execution_count": 11, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 399 + }, + "id": "fXL9UctE-n7N", + "outputId": "11a412cd-4e07-41a0-c3b5-643b0cf1321d" + }, + "outputs": [ + { + "data": { + "text/html": [ + "
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Issue_IDIssue_DescriptionError_MessageSystem_SpecsTroubleshooting_StepsIssue_Description_LengthError_Message_LengthTroubleshooting_Steps_Length
01.0Windows update failed to installError 0x80070005Windows 10 Version 19031. Restart your PC and try updating again. 2. ...3216.0181
12.0Web pages not loading correctly in ChromeNaNWindows 10 Version 2004 Chrome Version 88.0.43...1. Clear Chrome's cache and cookies. 2. Disabl...41NaN202
23.0Outlook crashes when sending emailError 0xc0000005Office 365 Windows 10 Version 19091. Check for updates and install if any availa...3416.0163
34.0Slow performance after Windows 10 updateNaNWindows 10 Version 21H11. Check for the latest device drivers. 2. Adj...40NaN194
45.0Blue screen error on startupSYSTEM_THREAD_EXCEPTION_NOT_HANDLEDWindows 10 Version 20H21. Boot in Safe Mode and uninstall recent upda...2835.0167
\n", + "
" + ], + "text/plain": [ + " Issue_ID Issue_Description \\\n", + "0 1.0 Windows update failed to install \n", + "1 2.0 Web pages not loading correctly in Chrome \n", + "2 3.0 Outlook crashes when sending email \n", + "3 4.0 Slow performance after Windows 10 update \n", + "4 5.0 Blue screen error on startup \n", + "\n", + " Error_Message \\\n", + "0 Error 0x80070005 \n", + "1 NaN \n", + "2 Error 0xc0000005 \n", + "3 NaN \n", + "4 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED \n", + "\n", + " System_Specs \\\n", + "0 Windows 10 Version 1903 \n", + "1 Windows 10 Version 2004 Chrome Version 88.0.43... \n", + "2 Office 365 Windows 10 Version 1909 \n", + "3 Windows 10 Version 21H1 \n", + "4 Windows 10 Version 20H2 \n", + "\n", + " Troubleshooting_Steps \\\n", + "0 1. Restart your PC and try updating again. 2. ... \n", + "1 1. Clear Chrome's cache and cookies. 2. Disabl... \n", + "2 1. Check for updates and install if any availa... \n", + "3 1. Check for the latest device drivers. 2. Adj... \n", + "4 1. Boot in Safe Mode and uninstall recent upda... \n", + "\n", + " Issue_Description_Length Error_Message_Length \\\n", + "0 32 16.0 \n", + "1 41 NaN \n", + "2 34 16.0 \n", + "3 40 NaN \n", + "4 28 35.0 \n", + "\n", + " Troubleshooting_Steps_Length \n", + "0 181 \n", + "1 202 \n", + "2 163 \n", + "3 194 \n", + "4 167 " + ] + }, + "execution_count": 11, + "metadata": {}, + "output_type": "execute_result" + } + ], + "source": [ + "df.head()" + ] + }, + { + "cell_type": "code", + "execution_count": 12, + "metadata": { + "id": "fHVhtJgEBmj8" + }, + "outputs": [], + "source": [ + "# Assuming your data is in a DataFrame named df\n", + "df = df.drop('Issue_ID', axis=1)\n", + "\n", + "# Now df does not have the 'Issue_ID' column\n" + ] + }, + { + "cell_type": "code", + "execution_count": 13, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 399 + }, + "id": "B71Yr3BNBpY5", + "outputId": "c2ac2f31-db08-42d2-a0c8-1171593a6e9c" + }, + "outputs": [ + { + "data": { + "text/html": [ + "
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Issue_DescriptionError_MessageSystem_SpecsTroubleshooting_StepsIssue_Description_LengthError_Message_LengthTroubleshooting_Steps_Length
0Windows update failed to installError 0x80070005Windows 10 Version 19031. Restart your PC and try updating again. 2. ...3216.0181
1Web pages not loading correctly in ChromeNaNWindows 10 Version 2004 Chrome Version 88.0.43...1. Clear Chrome's cache and cookies. 2. Disabl...41NaN202
2Outlook crashes when sending emailError 0xc0000005Office 365 Windows 10 Version 19091. Check for updates and install if any availa...3416.0163
3Slow performance after Windows 10 updateNaNWindows 10 Version 21H11. Check for the latest device drivers. 2. Adj...40NaN194
4Blue screen error on startupSYSTEM_THREAD_EXCEPTION_NOT_HANDLEDWindows 10 Version 20H21. Boot in Safe Mode and uninstall recent upda...2835.0167
\n", + "
" + ], + "text/plain": [ + " Issue_Description \\\n", + "0 Windows update failed to install \n", + "1 Web pages not loading correctly in Chrome \n", + "2 Outlook crashes when sending email \n", + "3 Slow performance after Windows 10 update \n", + "4 Blue screen error on startup \n", + "\n", + " Error_Message \\\n", + "0 Error 0x80070005 \n", + "1 NaN \n", + "2 Error 0xc0000005 \n", + "3 NaN \n", + "4 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED \n", + "\n", + " System_Specs \\\n", + "0 Windows 10 Version 1903 \n", + "1 Windows 10 Version 2004 Chrome Version 88.0.43... \n", + "2 Office 365 Windows 10 Version 1909 \n", + "3 Windows 10 Version 21H1 \n", + "4 Windows 10 Version 20H2 \n", + "\n", + " Troubleshooting_Steps \\\n", + "0 1. Restart your PC and try updating again. 2. ... \n", + "1 1. Clear Chrome's cache and cookies. 2. Disabl... \n", + "2 1. Check for updates and install if any availa... \n", + "3 1. Check for the latest device drivers. 2. Adj... \n", + "4 1. Boot in Safe Mode and uninstall recent upda... \n", + "\n", + " Issue_Description_Length Error_Message_Length \\\n", + "0 32 16.0 \n", + "1 41 NaN \n", + "2 34 16.0 \n", + "3 40 NaN \n", + "4 28 35.0 \n", + "\n", + " Troubleshooting_Steps_Length \n", + "0 181 \n", + "1 202 \n", + "2 163 \n", + "3 194 \n", + "4 167 " + ] + }, + "execution_count": 13, + "metadata": {}, + "output_type": "execute_result" + } + ], + "source": [ + "df.head()" + ] + }, + { + "cell_type": "code", + "execution_count": 14, + "metadata": { + "id": "XXr0tAhLDHCp" + }, + "outputs": [], + "source": [ + "# Assuming your data is in a DataFrame named df\n", + "columns_to_remove = ['Issue_Description_Length', 'Error_Message_Length', 'Troubleshooting_Steps_Length']\n", + "df.drop(columns=columns_to_remove, inplace=True)\n" + ] + }, + { + "cell_type": "code", + "execution_count": 15, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 345 + }, + "id": "Q0LzF4F0DJ3D", + "outputId": "bb45826c-559a-48be-ddd3-ee68f86e8cfc" + }, + "outputs": [ + { + "data": { + "text/html": [ + "
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Issue_DescriptionError_MessageSystem_SpecsTroubleshooting_Steps
0Windows update failed to installError 0x80070005Windows 10 Version 19031. Restart your PC and try updating again. 2. ...
1Web pages not loading correctly in ChromeNaNWindows 10 Version 2004 Chrome Version 88.0.43...1. Clear Chrome's cache and cookies. 2. Disabl...
2Outlook crashes when sending emailError 0xc0000005Office 365 Windows 10 Version 19091. Check for updates and install if any availa...
3Slow performance after Windows 10 updateNaNWindows 10 Version 21H11. Check for the latest device drivers. 2. Adj...
4Blue screen error on startupSYSTEM_THREAD_EXCEPTION_NOT_HANDLEDWindows 10 Version 20H21. Boot in Safe Mode and uninstall recent upda...
\n", + "
" + ], + "text/plain": [ + " Issue_Description \\\n", + "0 Windows update failed to install \n", + "1 Web pages not loading correctly in Chrome \n", + "2 Outlook crashes when sending email \n", + "3 Slow performance after Windows 10 update \n", + "4 Blue screen error on startup \n", + "\n", + " Error_Message \\\n", + "0 Error 0x80070005 \n", + "1 NaN \n", + "2 Error 0xc0000005 \n", + "3 NaN \n", + "4 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED \n", + "\n", + " System_Specs \\\n", + "0 Windows 10 Version 1903 \n", + "1 Windows 10 Version 2004 Chrome Version 88.0.43... \n", + "2 Office 365 Windows 10 Version 1909 \n", + "3 Windows 10 Version 21H1 \n", + "4 Windows 10 Version 20H2 \n", + "\n", + " Troubleshooting_Steps \n", + "0 1. Restart your PC and try updating again. 2. ... \n", + "1 1. Clear Chrome's cache and cookies. 2. Disabl... \n", + "2 1. Check for updates and install if any availa... \n", + "3 1. Check for the latest device drivers. 2. Adj... \n", + "4 1. Boot in Safe Mode and uninstall recent upda... " + ] + }, + "execution_count": 15, + "metadata": {}, + "output_type": "execute_result" + } + ], + "source": [ + "df.head()" + ] + }, + { + "cell_type": "code", + "execution_count": 16, + "metadata": { + "id": "ju-JPd95DYEF" + }, + "outputs": [], + "source": [ + "df['Error_Message'] = df['Error_Message'].replace('N/A', np.nan)\n", + "df['Error_Message'].fillna('Unknown', inplace=True)" + ] + }, + { + "cell_type": "code", + "execution_count": 17, + "metadata": { + "id": "K7bpn7-EGChE" + }, + "outputs": [], + "source": [ + "df['System_Specs'] = df['System_Specs'].replace('N/A', np.nan)\n", + "df['System_Specs'].fillna('Unknown', inplace=True)" + ] + }, + { + "cell_type": "code", + "execution_count": 18, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "OuxlJPtYGH9t", + "outputId": "20c45bfa-57b4-4ed3-daea-8efa89b8d98b" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Row at index 1124:\n", + "Issue_Description File Share Access - [TICKET ID] - [NAME] ([COM...\n", + "Error_Message Unknown\n", + "System_Specs Unknown\n", + "Troubleshooting_Steps Check if the user has necessary permissions to...\n", + "Name: 1124, dtype: object\n" + ] + } + ], + "source": [ + "specific_row = df.loc[1124]\n", + "\n", + "# Print the specific row\n", + "print(\"Row at index 1124:\")\n", + "print(specific_row)" + ] + }, + { + "cell_type": "code", + "execution_count": 19, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 1000 + }, + "id": "VvE8LVfBGS3T", + "outputId": "a2c285b0-f4f1-451b-e6af-f4978b8ed842" + }, + "outputs": [ + { + "data": { + "text/html": [ + "
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Issue_DescriptionError_MessageSystem_SpecsTroubleshooting_Steps
0Windows update failed to installError 0x80070005Windows 10 Version 19031. Restart your PC and try updating again. 2. ...
1Web pages not loading correctly in ChromeUnknownWindows 10 Version 2004 Chrome Version 88.0.43...1. Clear Chrome's cache and cookies. 2. Disabl...
2Outlook crashes when sending emailError 0xc0000005Office 365 Windows 10 Version 19091. Check for updates and install if any availa...
3Slow performance after Windows 10 updateUnknownWindows 10 Version 21H11. Check for the latest device drivers. 2. Adj...
4Blue screen error on startupSYSTEM_THREAD_EXCEPTION_NOT_HANDLEDWindows 10 Version 20H21. Boot in Safe Mode and uninstall recent upda...
5Printer not respondingUnknownWindows 10 Printer Model XYZ1. Check printer connections and restart it. 2...
6Audio not working after Windows updateUnknownWindows 10 Version 21H21. Check audio settings and ensure the correct...
7Wi-Fi connection drops frequentlyUnknownWindows 10 Wi-Fi Router Model ABC1. Restart the router and reconnect. 2. Update...
8External hard drive not recognizedUnknownWindows 10 External HDD Model XYZ1. Check USB connections and try a different p...
9File not found error in File ExplorerUnknownWindows 10 Version 21H11. Check for malware using antivirus software....
10Application crashes on startupError 0x80004003Windows 11 Version 21H21. Check for application updates. 2. Run the a...
11Slow internet connectionUnknownWindows 10, Wi-Fi Router Model XYZ1. Restart the router and modem. 2. Check for ...
12Bluetooth not workingError 0x80070422Windows 10 Version 21H1, Bluetooth Version 4.21. Restart the computer and Bluetooth device. ...
13File access deniedError 0x80070005Windows 10 Version 20H21. Take ownership of the file or folder. 2. Ch...
14Battery not chargingError 0xc0000189Windows 10 Version 21H2, Laptop Model ABC1. Check power adapter and cable. 2. Update ba...
15Software installation failedUnknownWindows 11 Version 21H11. Run the installer as an administrator. 2. C...
16External monitor not detectedUnknownWindows 10, Graphics Card Model XYZ1. Check cable connections. 2. Update graphics...
17Mouse cursor freezingUnknownWindows 10 Version 1909, Mouse Model XYZ1. Check for driver updates. 2. Clean the mous...
18Error accessing shared folderError 0x80070035Windows 10 Version 21H2, Network Drive Model ABC1. Check network connections. 2. Ensure sharin...
19Application not respondingError 0xc0000142Windows 10 Version 20041. Close and restart the application. 2. Check...
\n", + "
" + ], + "text/plain": [ + " Issue_Description \\\n", + "0 Windows update failed to install \n", + "1 Web pages not loading correctly in Chrome \n", + "2 Outlook crashes when sending email \n", + "3 Slow performance after Windows 10 update \n", + "4 Blue screen error on startup \n", + "5 Printer not responding \n", + "6 Audio not working after Windows update \n", + "7 Wi-Fi connection drops frequently \n", + "8 External hard drive not recognized \n", + "9 File not found error in File Explorer \n", + "10 Application crashes on startup \n", + "11 Slow internet connection \n", + "12 Bluetooth not working \n", + "13 File access denied \n", + "14 Battery not charging \n", + "15 Software installation failed \n", + "16 External monitor not detected \n", + "17 Mouse cursor freezing \n", + "18 Error accessing shared folder \n", + "19 Application not responding \n", + "\n", + " Error_Message \\\n", + "0 Error 0x80070005 \n", + "1 Unknown \n", + "2 Error 0xc0000005 \n", + "3 Unknown \n", + "4 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED \n", + "5 Unknown \n", + "6 Unknown \n", + "7 Unknown \n", + "8 Unknown \n", + "9 Unknown \n", + "10 Error 0x80004003 \n", + "11 Unknown \n", + "12 Error 0x80070422 \n", + "13 Error 0x80070005 \n", + "14 Error 0xc0000189 \n", + "15 Unknown \n", + "16 Unknown \n", + "17 Unknown \n", + "18 Error 0x80070035 \n", + "19 Error 0xc0000142 \n", + "\n", + " System_Specs \\\n", + "0 Windows 10 Version 1903 \n", + "1 Windows 10 Version 2004 Chrome Version 88.0.43... \n", + "2 Office 365 Windows 10 Version 1909 \n", + "3 Windows 10 Version 21H1 \n", + "4 Windows 10 Version 20H2 \n", + "5 Windows 10 Printer Model XYZ \n", + "6 Windows 10 Version 21H2 \n", + "7 Windows 10 Wi-Fi Router Model ABC \n", + "8 Windows 10 External HDD Model XYZ \n", + "9 Windows 10 Version 21H1 \n", + "10 Windows 11 Version 21H2 \n", + "11 Windows 10, Wi-Fi Router Model XYZ \n", + "12 Windows 10 Version 21H1, Bluetooth Version 4.2 \n", + "13 Windows 10 Version 20H2 \n", + "14 Windows 10 Version 21H2, Laptop Model ABC \n", + "15 Windows 11 Version 21H1 \n", + "16 Windows 10, Graphics Card Model XYZ \n", + "17 Windows 10 Version 1909, Mouse Model XYZ \n", + "18 Windows 10 Version 21H2, Network Drive Model ABC \n", + "19 Windows 10 Version 2004 \n", + "\n", + " Troubleshooting_Steps \n", + "0 1. Restart your PC and try updating again. 2. ... \n", + "1 1. Clear Chrome's cache and cookies. 2. Disabl... \n", + "2 1. Check for updates and install if any availa... \n", + "3 1. Check for the latest device drivers. 2. Adj... \n", + "4 1. Boot in Safe Mode and uninstall recent upda... \n", + "5 1. Check printer connections and restart it. 2... \n", + "6 1. Check audio settings and ensure the correct... \n", + "7 1. Restart the router and reconnect. 2. Update... \n", + "8 1. Check USB connections and try a different p... \n", + "9 1. Check for malware using antivirus software.... \n", + "10 1. Check for application updates. 2. Run the a... \n", + "11 1. Restart the router and modem. 2. Check for ... \n", + "12 1. Restart the computer and Bluetooth device. ... \n", + "13 1. Take ownership of the file or folder. 2. Ch... \n", + "14 1. Check power adapter and cable. 2. Update ba... \n", + "15 1. Run the installer as an administrator. 2. C... \n", + "16 1. Check cable connections. 2. Update graphics... \n", + "17 1. Check for driver updates. 2. Clean the mous... \n", + "18 1. Check network connections. 2. Ensure sharin... \n", + "19 1. Close and restart the application. 2. Check... " + ] + }, + "execution_count": 19, + "metadata": {}, + "output_type": "execute_result" + } + ], + "source": [ + "df.head(20)" + ] + }, + { + "cell_type": "code", + "execution_count": 20, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 447 + }, + "id": "H9qW6ypeHIw0", + "outputId": "0206b0d6-96ad-4e0a-a51a-919c5d2cabf6" + }, + "outputs": [ + { + "ename": "ModuleNotFoundError", + "evalue": "No module named 'missingno'", + "output_type": "error", + "traceback": [ + "\u001b[0;31m---------------------------------------------------------------------------\u001b[0m", + "\u001b[0;31mModuleNotFoundError\u001b[0m Traceback (most recent call last)", + "Cell \u001b[0;32mIn[20], line 1\u001b[0m\n\u001b[0;32m----> 1\u001b[0m \u001b[38;5;28;01mimport\u001b[39;00m \u001b[38;5;21;01mmissingno\u001b[39;00m \u001b[38;5;28;01mas\u001b[39;00m \u001b[38;5;21;01mmsno\u001b[39;00m\n\u001b[1;32m 3\u001b[0m msno\u001b[38;5;241m.\u001b[39mmatrix(df)\n\u001b[1;32m 4\u001b[0m plt\u001b[38;5;241m.\u001b[39mtitle(\u001b[38;5;124m'\u001b[39m\u001b[38;5;124mMissing Values Matrix\u001b[39m\u001b[38;5;124m'\u001b[39m)\n", + "\u001b[0;31mModuleNotFoundError\u001b[0m: No module named 'missingno'" + ] + } + ], + "source": [ + "import missingno as msno\n", + "\n", + "msno.matrix(df)\n", + "plt.title('Missing Values Matrix')\n", + "plt.show()\n" + ] + }, + { + "cell_type": "code", + "execution_count": 22, + "metadata": {}, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting missingno\n", + " Downloading missingno-0.5.2-py3-none-any.whl (8.7 kB)\n", + "Collecting wordcloud\n", + " Downloading wordcloud-1.9.2-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (455 kB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m455.4/455.4 KB\u001b[0m \u001b[31m5.2 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0m00:01\u001b[0m00:01\u001b[0m\n", + "\u001b[?25hRequirement already satisfied: scipy in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from missingno) (1.11.4)\n", + "Requirement already satisfied: numpy in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from missingno) (1.26.2)\n", + "Collecting seaborn\n", + " Downloading seaborn-0.13.0-py3-none-any.whl (294 kB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m294.6/294.6 KB\u001b[0m \u001b[31m6.5 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0ma \u001b[36m0:00:01\u001b[0m\n", + "\u001b[?25hRequirement already satisfied: matplotlib in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from missingno) (3.8.2)\n", + "Requirement already satisfied: pillow in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from wordcloud) (10.1.0)\n", + "Requirement already satisfied: contourpy>=1.0.1 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from matplotlib->missingno) (1.2.0)\n", + "Requirement already satisfied: pyparsing>=2.3.1 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from matplotlib->missingno) (3.1.1)\n", + "Requirement already satisfied: packaging>=20.0 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from matplotlib->missingno) (23.2)\n", + "Requirement already satisfied: fonttools>=4.22.0 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from matplotlib->missingno) (4.46.0)\n", + "Requirement already satisfied: kiwisolver>=1.3.1 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from matplotlib->missingno) (1.4.5)\n", + "Requirement already satisfied: cycler>=0.10 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from matplotlib->missingno) (0.12.1)\n", + "Requirement already satisfied: python-dateutil>=2.7 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from matplotlib->missingno) (2.8.2)\n", + "Requirement already satisfied: pandas>=1.2 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from seaborn->missingno) (2.1.3)\n", + "Requirement already satisfied: tzdata>=2022.1 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from pandas>=1.2->seaborn->missingno) (2023.3)\n", + "Requirement already satisfied: pytz>=2020.1 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from pandas>=1.2->seaborn->missingno) (2023.3.post1)\n", + "Requirement already satisfied: six>=1.5 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from python-dateutil>=2.7->matplotlib->missingno) (1.16.0)\n", + "Installing collected packages: wordcloud, seaborn, missingno\n", + "Successfully installed missingno-0.5.2 seaborn-0.13.0 wordcloud-1.9.2\n" + ] + } + ], + "source": [ + "!pip install missingno wordcloud" + ] + }, + { + "cell_type": "code", + "execution_count": 23, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 446 + }, + 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+ "text/plain": [ + "
" + ] + }, + "metadata": {}, + "output_type": "display_data" + } + ], + "source": [ + "from wordcloud import WordCloud\n", + "\n", + "wordcloud = WordCloud(width=800, height=400, max_words=100, background_color='white').generate(' '.join(df['Troubleshooting_Steps'].astype(str)))\n", + "\n", + "plt.figure(figsize=(10, 6))\n", + "plt.imshow(wordcloud, interpolation='bilinear')\n", + "plt.axis('off')\n", + "plt.title('Word Cloud for Troubleshooting Steps')\n", + "plt.show()\n" + ] + }, + { + "cell_type": "code", + "execution_count": 24, + "metadata": { + "id": "qzLW1xVrPHNt" + }, + "outputs": [], + "source": [ + "df['Troubleshooting_Steps'] = df['Troubleshooting_Steps'].replace('N/A', np.nan)\n", + "df['Error_Message'].fillna('Unknown', inplace=True)" + ] + }, + { + "cell_type": "code", + "execution_count": 25, + "metadata": { + "id": "j9du46r4VyR8" + }, + "outputs": [], + "source": [ + "# Assuming your data is in a DataFrame named df\n", + "df['Troubleshooting_Steps'].fillna('Unknown', inplace=True)\n" + ] + }, + { + "cell_type": "code", + "execution_count": 26, + "metadata": { + "id": "1MhXnfXrGpB3" + }, + "outputs": [], + "source": [ + "# Assuming your data is in a DataFrame named df\n", + "shuffled_df = df.sample(frac=1, random_state=42) # frac=1 means the entire DataFrame will be shuffled\n" + ] + }, + { + "cell_type": "code", + "execution_count": 27, + "metadata": { + "id": "SX5yjvelWccv" + }, + "outputs": [], + "source": [ + "shuffled_df = shuffled_df.reset_index(drop=True)\n" + ] + }, + { + "cell_type": "code", + "execution_count": 28, + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 310 + }, + "id": "FUqtx6OFWeV-", + "outputId": "cc769c90-70fa-4170-f5f5-b59b6a73e08d" + }, + "outputs": [ + { + "data": { + "text/html": [ + "
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Issue_DescriptionError_MessageSystem_SpecsTroubleshooting_Steps
0Mapped drive access is extremely slow during p...UnknownUnknownTry accessing the drive during off-peak hours.
1Encountering 'There was a problem connecting t...SERVER_CONNECTION_ERRORLinux Ubuntu 20.041. Verify server connection. 2. Restart drive ...
2[TICKET ID] - New Support Ticket received - qu...UnknownUnknown1. Examine the new support ticket regarding re...
3Despite having ample storage, OneDrive repeate...STORAGE_FULL_ERRORLinux Ubuntu 20.04, 8 GB RAM, 256 GB SSD, AMD ...1. Confirm available storage on OneDrive. 2. C...
4Sound Issues in Video PlaybackUnknownRealtek High Definition Audio Windows 10 Homecheck audio cable connections and speaker sett...
\n", + "
" + ], + "text/plain": [ + " Issue_Description Error_Message \\\n", + "0 Mapped drive access is extremely slow during p... Unknown \n", + "1 Encountering 'There was a problem connecting t... SERVER_CONNECTION_ERROR \n", + "2 [TICKET ID] - New Support Ticket received - qu... Unknown \n", + "3 Despite having ample storage, OneDrive repeate... STORAGE_FULL_ERROR \n", + "4 Sound Issues in Video Playback Unknown \n", + "\n", + " System_Specs \\\n", + "0 Unknown \n", + "1 Linux Ubuntu 20.04 \n", + "2 Unknown \n", + "3 Linux Ubuntu 20.04, 8 GB RAM, 256 GB SSD, AMD ... \n", + "4 Realtek High Definition Audio Windows 10 Home \n", + "\n", + " Troubleshooting_Steps \n", + "0 Try accessing the drive during off-peak hours. \n", + "1 1. Verify server connection. 2. Restart drive ... \n", + "2 1. Examine the new support ticket regarding re... \n", + "3 1. Confirm available storage on OneDrive. 2. C... \n", + "4 check audio cable connections and speaker sett... " + ] + }, + "execution_count": 28, + "metadata": {}, + "output_type": "execute_result" + } + ], + "source": [ + "shuffled_df.head()" + ] + }, + { + "cell_type": "code", + "execution_count": 29, + "metadata": { + "id": "JAyEfxK-WpwT" + }, + "outputs": [], + "source": [ + "shuffled_df.to_csv(\"test2.csv\")" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "metadata": {}, + "outputs": [], + "source": [] + } + ], + "metadata": { + "accelerator": "GPU", + "colab": { + "gpuType": "T4", + "provenance": [] + }, + "kernelspec": { + "display_name": "Python 3 (ipykernel)", + "language": "python", + "name": "python3" + }, + "language_info": { + "codemirror_mode": { + "name": "ipython", + "version": 3 + }, + "file_extension": ".py", + "mimetype": "text/x-python", + "name": "python", + "nbconvert_exporter": "python", + "pygments_lexer": "ipython3", + "version": "3.10.12" + } + }, + "nbformat": 4, + "nbformat_minor": 4 +} diff --git a/ByteZen/Data preprocessing/Intel_hack_DS.csv b/ByteZen/Data preprocessing/Intel_hack_DS.csv new file mode 100644 index 00000000..281274d5 --- /dev/null +++ b/ByteZen/Data preprocessing/Intel_hack_DS.csv @@ -0,0 +1,2109 @@ +Issue_ID,Issue_Description,Error_Message,System_Specs,Troubleshooting_Steps +1.0,Windows update failed to install,Error 0x80070005,Windows 10 Version 1903,1. Restart your PC and try updating again. 2. Run the Windows Update Troubleshooter. 3. Check your internet connection. 4. Disable your antivirus temporarily. 5. Free up disk space. +2.0,Web pages not loading correctly in Chrome,,Windows 10 Version 2004 Chrome Version 88.0.4324.190,1. Clear Chrome's cache and cookies. 2. Disable browser extensions to see if they might be causing an issue. 3. Update your browser to the latest version. 4. Try viewing the page in a different browser. +3.0,Outlook crashes when sending email,Error 0xc0000005,Office 365 Windows 10 Version 1909,1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app. +4.0,Slow performance after Windows 10 update,,Windows 10 Version 21H1,1. Check for the latest device drivers. 2. Adjust power settings for better performance. 3. Disable startup programs. 4. Run Windows Performance Troubleshooter. 5. Upgrade hardware if necessary. +5.0,Blue screen error on startup,SYSTEM_THREAD_EXCEPTION_NOT_HANDLED,Windows 10 Version 20H2,1. Boot in Safe Mode and uninstall recent updates. 2. Check for memory issues using Windows Memory Diagnostic. 3. Update graphics drivers. 4. Perform a system restore. +6.0,Printer not responding,,Windows 10 Printer Model XYZ,1. Check printer connections and restart it. 2. Update printer drivers. 3. Clear print queue and restart the print spooler. 4. Test the printer on another device. +7.0,Audio not working after Windows update,,Windows 10 Version 21H2,1. Check audio settings and ensure the correct playback device. 2. Update audio drivers. 3. Run the Windows Audio Troubleshooter. 4. Rollback the audio driver if recent update caused issues. +8.0,Wi-Fi connection drops frequently,,Windows 10 Wi-Fi Router Model ABC,1. Restart the router and reconnect. 2. Update Wi-Fi drivers on the PC. 3. Adjust power settings for the Wi-Fi adapter. 4. Disable and re-enable Wi-Fi on the PC. +9.0,External hard drive not recognized,,Windows 10 External HDD Model XYZ,1. Check USB connections and try a different port. 2. Update USB drivers. 3. Test the hard drive on another PC. 4. Run disk management to check for drive recognition issues. +10.0,File not found error in File Explorer,,Windows 10 Version 21H1,1. Check for malware using antivirus software. 2. Perform a system file check using SFC /scannow command. 3. Reset File Explorer settings to default. 4. Check for Windows updates. +11.0,Application crashes on startup,Error 0x80004003,Windows 11 Version 21H2,1. Check for application updates. 2. Run the application in compatibility mode. 3. Disable unnecessary startup programs. 4. Reinstall the application. +12.0,Slow internet connection,,"Windows 10, Wi-Fi Router Model XYZ",1. Restart the router and modem. 2. Check for interference from other devices. 3. Update Wi-Fi drivers on the PC. 4. Contact your internet service provider for assistance. +13.0,Bluetooth not working,Error 0x80070422,"Windows 10 Version 21H1, Bluetooth Version 4.2",1. Restart the computer and Bluetooth device. 2. Update Bluetooth drivers. 3. Check if Bluetooth is enabled in settings. 4. Remove and re-pair devices. +14.0,File access denied,Error 0x80070005,Windows 10 Version 20H2,1. Take ownership of the file or folder. 2. Check file permissions. 3. Disable antivirus temporarily. 4. Run a malware scan. 5. Perform a system file check using SFC /scannow. +15.0,Battery not charging,Error 0xc0000189,"Windows 10 Version 21H2, Laptop Model ABC",1. Check power adapter and cable. 2. Update battery drivers. 3. Restart the laptop. 4. Perform a battery calibration. 5. Check for BIOS updates. +16.0,Software installation failed,,Windows 11 Version 21H1,1. Run the installer as an administrator. 2. Check for system requirements. 3. Temporarily disable antivirus. 4. Verify the installer integrity. 5. Contact software support for assistance. +17.0,External monitor not detected,,"Windows 10, Graphics Card Model XYZ",1. Check cable connections. 2. Update graphics drivers. 3. Press Win + P and select the appropriate display mode. 4. Test the monitor on another computer. +18.0,Mouse cursor freezing,,"Windows 10 Version 1909, Mouse Model XYZ",1. Check for driver updates. 2. Clean the mouse sensor. 3. Try a different USB port. 4. Test the mouse on another computer. 5. Disable power-saving for USB devices. +19.0,Error accessing shared folder,Error 0x80070035,"Windows 10 Version 21H2, Network Drive Model ABC",1. Check network connections. 2. Ensure sharing is enabled. 3. Verify folder permissions. 4. Disable firewall temporarily. 5. Restart the network router. +20.0,Application not responding,Error 0xc0000142,Windows 10 Version 2004,1. Close and restart the application. 2. Check for application updates. 3. Disable unnecessary background processes. 4. Run a system file check using SFC /scannow. +21.0,Printer printing blank pages,,"Windows 10, Printer Model ABC",1. Check ink or toner levels. 2. Clean printheads. 3. Update printer drivers. 4. Run a test print. 5. Check for Windows updates related to the printer. +22.0,Taskbar icons missing,,Windows 10 Version 21H1,1. Restart Windows Explorer from Task Manager. 2. Check for Windows updates. 3. Run the System File Checker (SFC). 4. Rebuild the icon cache. 5. Create a new user profile. +23.0,Game crashes during gameplay,Error 0xc0000005,"Windows 10 Version 1903, Game Title XYZ",1. Update graphics drivers. 2. Verify game files integrity. 3. Check for game updates. 4. Adjust in-game graphics settings. 5. Disable background applications. +24.0,Unable to open Control Panel,,Windows 10 Version 21H2,1. Open Control Panel from the Run dialog (Win + R). 2. Run the System File Checker (SFC). 3. Perform a Windows Update. 4. Check for malware using antivirus software. +25.0,USB device not recognized,Error 0x80070043,"Windows 10 Version 20H2, USB Device Model XYZ",1. Try a different USB port. 2. Update USB drivers. 3. Check the USB device on another computer. 4. Disable USB selective suspend. 5. Restart the computer. +26.0,Random system freezes,,"Windows 10, Laptop Model ABC",1. Check for system updates. 2. Update graphics drivers. 3. Run a memory diagnostic. 4. Disable unnecessary startup programs. 5. Check for overheating issues. +27.0,Error saving file in Microsoft Word,Error 0x80070057,"Windows 10 Version 21H1, Microsoft Word 2019",1. Save the file in a different format. 2. Check for updates in Microsoft Word. 3. Repair Microsoft Office through Control Panel. 4. Check available disk space. +28.0,Unable to play DVDs,Error 0xc00d36fa,"Windows 10 Version 21H2, DVD Drive Model ABC",1. Update DVD drive firmware. 2. Try a different DVD player software. 3. Check for Windows updates. 4. Clean the DVD disc. 5. Test with a different DVD. +29.0,VPN connection issues,,"Windows 11 Version 21H2, VPN Client XYZ",1. Check internet connection. 2. Update VPN client software. 3. Verify VPN server details. 4. Restart the router. 5. Contact VPN service provider for assistance. +30.0,Error opening Photos app,Error 0x80070002,"Windows 10 Version 2004, Microsoft Photos",1. Check for updates in Microsoft Store. 2. Reset the Photos app. 3. Run the Windows Apps Troubleshooter. 4. Check for Windows updates. 5. Reinstall the Photos app. +31.0,Internet browser crashes,,"Windows 10, Browser Version XYZ",1. Clear browser cache and cookies. 2. Disable browser extensions. 3. Update the browser to the latest version. 4. Try using a different browser. +32.0,Error connecting to Wi-Fi network,Error 0x8007045d,"Windows 11 Version 21H2, Wi-Fi Router Model ABC",1. Forget and reconnect to the Wi-Fi network. 2. Restart the router and modem. 3. Update Wi-Fi drivers on the PC. 4. Run the Windows Network Troubleshooter. +33.0,External monitor color issues,,"Windows 10 Version 21H1, Graphics Card Model XYZ",1. Update graphics drivers. 2. Check display cable connections. 3. Adjust monitor color settings. 4. Test the monitor on another computer. 5. Restart the PC. +34.0,Error saving Excel file,Error 0x8007007e,"Windows 10 Version 20H2, Microsoft Excel 365",1. Save the file in a different location. 2. Check for updates in Microsoft Excel. 3. Repair Microsoft Office through Control Panel. 4. Verify file permissions. +35.0,Application freezes during video calls,Error 0xc0000417,"Windows 10 Version 21H2, Video Conferencing App XYZ",1. Update graphics drivers. 2. Check for application updates. 3. Adjust video call settings. 4. Disable unnecessary background applications. 5. Restart the computer. +36.0,Error accessing USB drive,Error 0x80070571,"Windows 10 Version 2004, USB Drive Model XYZ",1. Try a different USB port. 2. Update USB drivers. 3. Check for disk errors using CHKDSK. 4. Test the USB drive on another computer. 5. Run a virus scan on the USB drive. +37.0,System clock synchronization issue,,Windows 10 Version 21H2,1. Update date and time settings. 2. Restart the Windows Time service. 3. Check for Windows updates. 4. Try a different time server. 5. Reset the BIOS/UEFI clock settings. +38.0,Error opening PDF files,Error 0xc000022,"Windows 10 Version 1903, Adobe Acrobat Reader",1. Update Adobe Acrobat Reader. 2. Try a different PDF reader. 3. Repair Adobe Acrobat Reader through Control Panel. 4. Check for file corruption in PDF files. +39.0,Taskbar not responding,Error 0xc00007b,Windows 11 Version 21H1,1. Restart Windows Explorer from Task Manager. 2. Check for Windows updates. 3. Run the System File Checker (SFC). 4. Rebuild the taskbar settings. 5. Create a new user profile. +40.0,Error printing from web browser,Error 0x8007007e,"Windows 10 Version 21H2, Browser Version ABC",1. Try a different browser. 2. Update printer drivers. 3. Clear browser cache and cookies. 4. Check for Windows updates. 5. Restart the computer and printer. +41.0,Bluetooth device not pairing,Error 0x80070057,"Windows 10 Version 20H2, Bluetooth Device Model XYZ",1. Ensure Bluetooth is enabled on both devices. 2. Forget and re-pair the Bluetooth device. 3. Update Bluetooth drivers. 4. Restart the computer and Bluetooth device. +42.0,Error accessing mapped network drive,Error 0x80004005,"Windows 10 Version 21H1, Network Drive Model ABC",1. Re-map the network drive. 2. Check network permissions. 3. Restart the computer and router. 4. Run the Windows Network Troubleshooter. 5. Disable and re-enable network adapter. +43.0,Application not launching,Error 0xc0000142,Windows 10 Version 2004,1. Check for application updates. 2. Run the application as an administrator. 3. Disable antivirus temporarily. 4. Reinstall the application. 5. Check for Windows updates. +44.0,Error connecting to VPN,Error 0x800704d4,"Windows 11 Version 21H2, VPN Client XYZ",1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact VPN service provider for assistance. +45.0,Unexpected shutdowns,,Windows 10 Version 1909,1. Check for overheating issues. 2. Verify power supply connections. 3. Run a system file check using SFC /scannow. 4. Check for hardware issues using Windows Memory Diagnostic. 5. Update device drivers. +46.0,Error copying files,Error 0x80070057,Windows 10 Version 21H2,1. Check destination folder permissions. 2. Run the System File Checker (SFC). 3. Disable antivirus temporarily. 4. Check for disk errors using CHKDSK. 5. Update device drivers. +47.0,Application UI distorted,Error 0xc0000417,"Windows 10 Version 21H1, Application XYZ",1. Update graphics drivers. 2. Check for application updates. 3. Adjust application display settings. 4. Test the application on a different computer. 5. Restart the computer. +48.0,Error sending emails,Error 0x80042109,"Windows 10 Version 20H2, Email Client XYZ",1. Check internet connection. 2. Update email client software. 3. Verify email server settings. 4. Disable antivirus temporarily. 5. Contact email service provider for assistance. +49.0,Windows Store app not downloading,Error 0x80244018,"Windows 10 Version 21H2, Microsoft Store",1. Check internet connection. 2. Clear Microsoft Store cache. 3. Restart Windows Update service. +50.0,Error playing audio,Error 0xc00d11d1,Windows 10 Version 21H2,1. Check audio settings. 2. Update audio drivers. 3. Run the Windows Audio Troubleshooter. 4. Restart the audio service. 5. Test with different audio devices. +51.0,USB device malfunction,Error 0x8007001F,"Windows 10 Version 2004, USB Device Model ABC",1. Try a different USB port. 2. Update USB drivers. 3. Test the USB device on another computer. 4. Run Windows Update. 5. Check for hardware issues with the USB device. +52.0,Error installing graphics driver,Error 0x80070103,"Windows 11 Version 21H2, Graphics Card Model ABC",1. Download and install the latest graphics driver from the manufacturer's website. 2. Uninstall the current graphics driver and reinstall. 3. Check for Windows updates. 4. Restart the computer after installation. +53.0,Printer spooler error,,"Windows 10, Printer Model XYZ",1. Restart the Print Spooler service. 2. Clear the print queue. 3. Update printer drivers. 4. Delete and reinstall the printer. 5. Check for Windows updates related to printing. +54.0,Error accessing camera,Error 0xA00F4244,"Windows 10 Version 21H1, Camera Model ABC",1. Check camera connections. 2. Update camera drivers. 3. Check privacy settings for camera access. 4. Test the camera with a different application. 5. Restart the computer. +55.0,Error connecting to shared printer,Error 0x00000002,"Windows 10 Version 20H2, Shared Printer Model XYZ",1. Check printer connections. 2. Verify permissions on the shared printer. 3. Reconnect to the shared printer. 4. Restart the Print Spooler service. 5. Check for Windows updates. +56.0,Application crashes on startup,Error 0xc000007b,"Windows 11 Version 21H2, Application XYZ",1. Check for application updates. 2. Run the application as an administrator. 3. Update Microsoft Visual C++ Redistributable. 4. Reinstall the application. 5. Check for Windows updates. +57.0,Error connecting to mobile hotspot,Error 0x80070490,"Windows 10 Version 21H2, Mobile Hotspot",1. Restart the computer and mobile device. 2. Update Wi-Fi drivers. 3. Forget and reconnect to the mobile hotspot. 4. Check mobile hotspot settings. 5. Run the Windows Network Troubleshooter. +58.0,Error opening Microsoft Edge,Error 0x800421F,"Windows 10 Version 2004, Microsoft Edge",1. Check for Microsoft Edge updates. 2. Clear browser cache and cookies. 3. Disable Microsoft Edge extensions. 4. Reset Microsoft Edge settings. 5. Check for Windows updates. +59.0,Error connecting to VPN,Error 0x800B010F,"Windows 11 Version 21H2, VPN Client ABC",1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact VPN service provider for assistance. +60.0,Error accessing external hard drive,Error 0x80070015,"Windows 10 Version 1909, External HDD Model ABC",1. Check USB connections. 2. Try a different USB port. 3. Update USB drivers. 4. Test the hard drive on another computer. 5. Run disk management to check for drive recognition issues. +61.0,Error playing video files,Error 0xc1010103,"Windows 10 Version 21H1, Media Player XYZ",1. Update media player software. 2. Check video file format compatibility. 3. Update graphics drivers. 4. Run the Windows Media Player Troubleshooter. 5. Check for Windows updates. +62.0,Error connecting to OneDrive,Error 0x8004def6,"Windows 10 Version 21H2, OneDrive",1. Check internet connection. 2. Update OneDrive to the latest version. 3. Reset OneDrive settings. 4. Run the Windows Apps Troubleshooter. 5. Check for Windows updates. +63.0,Error opening PowerPoint files,Error 0x80070643,"Windows 10 Version 20H2, Microsoft PowerPoint 365",1. Check for updates in Microsoft PowerPoint. 2. Repair Microsoft Office through Control Panel. 3. Try opening the PowerPoint file on another computer. 4. Check for file corruption in PowerPoint files. +64.0,Error connecting to a remote desktop,Error 0x204,"Windows 10 Version 21H2, Remote Desktop Connection",1. Verify remote desktop settings. 2. Check for network connectivity. 3. Restart the remote desktop service. 4. Update remote desktop client software. 5. Run the Windows Network Troubleshooter. +65.0,Error scanning documents,Error 0x80070490,"Windows 10 Version 2004, Scanner Model XYZ",1. Check scanner connections. 2. Update scanner drivers. 3. Restart the computer and scanner. 4. Test the scanner with a different application. 5. Check for Windows updates. +66.0,Error opening Word files,Error 0x80070005,"Windows 10 Version 21H2, Microsoft Word 2019",1. Check for updates in Microsoft Word. 2. Repair Microsoft Office through Control Panel. 3. Try opening the Word file on another computer. 4. Check for file corruption in Word files. +67.0,Error connecting to a network printer,Error 0x00000709,"Windows 10 Version 20H2, Network Printer Model ABC",1. Check printer connections. 2. Verify permissions on the network printer. 3. Reconnect to the network printer. 4. Restart the Print Spooler service. 5. Check for Windows updates. +68.0,Error updating Windows,Error 0x800f0831,Windows 10 Version 21H1,1. Run the Windows Update Troubleshooter. 2. Clear the Windows Update cache. 3. Disable antivirus temporarily. 4. Manually download and install Windows updates. 5. Check for pending restarts. +69.0,Error opening Excel files,Error 0xc0000142,"Windows 10 Version 1903, Microsoft Excel 365",1. Check for updates in Microsoft Excel. 2. Repair Microsoft Office through Control Panel. 3. Try opening the Excel file on another computer. 4. Check for file corruption in Excel files. +70.0,Error connecting to a Bluetooth keyboard,Error 0x80070015,"Windows 10 Version 21H1, Bluetooth Keyboard XYZ",1. Check Bluetooth settings. 2. Verify battery level on the Bluetooth keyboard. 3. Forget and re-pair the Bluetooth keyboard. 4. Update Bluetooth drivers. 5. Restart the computer and Bluetooth device. +71.0,Error playing music,Error 0xc00d36fa,Windows 10 Version 21H2 Media Player,1. Update media player software. 2. Check music file format compatibility. 3. Update audio drivers. 4. Run the Windows Media Player Troubleshooter. 5. Check for Windows updates. +72.0,Error opening a specific application,Error 0xc000007b,"Windows 10 Version 2004, Application XYZ",1. Check for updates in the application. 2. Run the application as an administrator. 3. Update Microsoft Visual C++ Redistributable. 4. Reinstall the application. 5. Check for Windows updates. +73.0,Error connecting to a specific Wi-Fi network,Error 0x8007045d,"Windows 10 Version 21H2, Wi-Fi Network XYZ",1. Forget and reconnect to the Wi-Fi network. 2. Restart the router and modem. 3. Update Wi-Fi drivers on the PC. 4. Run the Windows Network Troubleshooter. 5. Contact the network administrator for assistance. +74.0,Error accessing a specific website in Firefox,,"Windows 11 Version 21H2, Firefox Version XYZ",1. Clear Firefox's cache and cookies. 2. Disable browser extensions. 3. Update Firefox to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer. +75.0,Error saving changes in a specific document,Error 0x800703ee,"Windows 10 Version 2004, Document XYZ",1. Save the document with a different name. 2. Check for updates in the associated application. 3. Repair the application through Control Panel. 4. Try saving the document in a different format. 5. Check for file corruption using file recovery tools. +76.0,Error connecting to a specific VPN server,Error 0x800B010F,"Windows 11 Version 21H2, VPN Server XYZ",1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact the VPN service provider for assistance. +77.0,Error opening a specific folder in File Explorer,Error 0x80070057,Windows 10 Version 21H2,1. Check folder permissions. 2. Run the System File Checker (SFC). 3. Try accessing the folder from Command Prompt. 4. Disable antivirus temporarily. 5. Check for file system errors using CHKDSK. +78.0,Error connecting to a specific printer,Error 0x00000709,"Windows 10 Version 20H2, Printer Model XYZ",1. Check printer connections. 2. Verify permissions on the printer. 3. Reconnect to the printer. 4. Restart the Print Spooler service. 5. Check for Windows updates related to printing. +79.0,Error opening a specific email attachment,Error 0x80070005,"Windows 10 Version 21H2, Email Client XYZ",1. Check for updates in the email client. 2. Repair the email client through Control Panel. 3. Try opening the email attachment on another computer. 4. Check for file corruption in the email attachment. 5. Verify available disk space. +80.0,Error accessing a specific network drive,Error 0x80004005,"Windows 10 Version 21H1, Network Drive XYZ",1. Re-map the network drive. 2. Check network permissions. 3. Restart the computer and router. 4. Run the Windows Network Troubleshooter. 5. Disable and re-enable the network adapter. +81.0,Error connecting to a specific remote desktop,Error 0x204,"Windows 10 Version 21H2, Remote Desktop XYZ",1. Verify remote desktop settings. 2. Check for network connectivity. 3. Restart the remote desktop service. 4. Update remote desktop client software. 5. Run the Windows Network Troubleshooter. +82.0,Error scanning documents with a specific scanner,Error 0x8007001F,"Windows 10 Version 1909, Scanner Model ABC",1. Check scanner connections. 2. Update scanner drivers. 3. Restart the computer and scanner. 4. Test the scanner with a different application. 5. Check for Windows updates. +83.0,Error playing a specific music file,Error 0xc00d36fa,"Windows 10 Version 21H2, Media Player XYZ",1. Update media player software. 2. Check music file format compatibility. 3. Update audio drivers. 4. Run the Windows Media Player Troubleshooter. 5. Check for Windows updates. +84.0,Error connecting to a specific website in Edge,,"Windows 10 Version 21H2, Microsoft Edge",1. Clear Edge's cache and cookies. 2. Disable Edge extensions. 3. Update Edge to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer. +85.0,Error saving changes in a specific spreadsheet,Error 0x80070246,"Windows 10 Version 2004, Microsoft Excel 365",1. Save the spreadsheet with a different name. 2. Check for updates in Microsoft Excel. 3. Repair Microsoft Office through Control Panel. 4. Try saving the spreadsheet in a different format. 5. Check for file corruption using file recovery tools. +86.0,Error connecting to a specific gaming server,Error 0x80070102,"Windows 11 Version 21H2, Gaming Platform XYZ",1. Check internet connection. 2. Verify gaming server details. 3. Update gaming platform software. 4. Restart the router. 5. Contact the gaming platform support for assistance. +87.0,Error opening a specific photo file,Error 0xc00d36fa,"Windows 10 Version 21H2, Photo Viewer XYZ",1. Update photo viewer software. 2. Check photo file format compatibility. 3. Update graphics drivers. 4. Run the Windows Photo Viewer Troubleshooter. 5. Check for Windows updates. +88.0,Error connecting to a specific database,Error 0x80004005,"Windows 10 Version 21H1, Database Server XYZ",1. Check database server connection. 2. Verify database credentials. 3. Restart the database server. 4. Update database client software. 5. Run the Windows Network Troubleshooter. +89.0,Error accessing a specific cloud storage,Error 0x80070490,"Windows 10 Version 2004, Cloud Storage XYZ",1. Check internet connection. 2. Update cloud storage client software. 3. Reset cloud storage settings. 4. Run the Windows Apps Troubleshooter. 5. Check for Windows updates. +90.0,Error playing a specific video game,Error 0xc0000005,"Windows 10 Version 21H2, Video Game XYZ",1. Update graphics drivers. 2. Verify game files integrity. 3. Check for game updates. 4. Adjust in-game graphics settings. 5. +91.0,Error connecting to a specific printer,Error 0x00000709,"Windows 10 Version 20H2, Printer Model XYZ",1. Check printer connections. 2. Verify permissions on the printer. 3. Reconnect to the printer. 4. Restart the Print Spooler service. 5. Check for Windows updates related to printing. +92.0,Error opening a specific email attachment,Error 0x80070005,"Windows 10 Version 21H2, Email Client XYZ",1. Check for updates in the email client. 2. Repair the email client through Control Panel. 3. Try opening the email attachment on another computer. 4. Check for file corruption in the email attachment. 5. Verify available disk space. +93.0,Error accessing a specific network drive,Error 0x80004005,"Windows 10 Version 21H1, Network Drive XYZ",1. Re-map the network drive. 2. Check network permissions. 3. Restart the computer and router. 4. Run the Windows Network Troubleshooter. 5. Disable and re-enable the network adapter. +94.0,Error connecting to a specific remote desktop,Error 0x204,"Windows 10 Version 21H2, Remote Desktop XYZ",1. Verify remote desktop settings. 2. Check for network connectivity. 3. Restart the remote desktop service. 4. Update remote desktop client software. 5. Run the Windows Network Troubleshooter. +95.0,Error scanning documents with a specific scanner,Error 0x8007001F,"Windows 10 Version 1909, Scanner Model ABC",1. Check scanner connections. 2. Update scanner drivers. 3. Restart the computer and scanner. 4. Test the scanner with a different application. 5. Check for Windows updates. +96.0,Error playing a specific music file,Error 0xc00d36fa,"Windows 10 Version 21H2, Media Player XYZ",1. Update media player software. 2. Check music file format compatibility. 3. Update audio drivers. 4. Run the Windows Media Player Troubleshooter. 5. Check for Windows updates. +97.0,Error connecting to a specific website in Edge,,"Windows 10 Version 21H2, Microsoft Edge",1. Clear Edge's cache and cookies. 2. Disable Edge extensions. 3. Update Edge to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer. +98.0,Error saving changes in a specific spreadsheet,Error 0x80070246,"Windows 10 Version 2004, Microsoft Excel 365",1. Save the spreadsheet with a different name. 2. Check for updates in Microsoft Excel. 3. Repair Microsoft Office through Control Panel. 4. Try saving the spreadsheet in a different format. 5. Check for file corruption using file recovery tools. +99.0,Error connecting to a specific gaming server,Error 0x80070102,"Windows 11 Version 21H2, Gaming Platform XYZ",1. Check internet connection. 2. Verify gaming server details. 3. Update gaming platform software. 4. Restart the router. 5. Contact the gaming platform support for assistance. +100.0,Error opening a specific photo file,Error 0xc00d36fa,"Windows 10 Version 21H2, Photo Viewer XYZ",1. Update photo viewer software. 2. Check photo file format compatibility. 3. Update graphics drivers. 4. Run the Windows Photo Viewer Troubleshooter. 5. Check for Windows updates. +101.0,Error connecting to a specific database,Error 0x80004005,"Windows 10 Version 21H1, Database Server XYZ",1. Check database server connection. 2. Verify database credentials. 3. Restart the database server. 4. Update database client software. 5. Run the Windows Network Troubleshooter. +102.0,Error accessing a specific cloud storage,Error 0x80070490,"Windows 10 Version 2004, Cloud Storage XYZ",1. Check internet connection. 2. Update cloud storage client software. 3. Reset cloud storage settings. 4. Run the Windows Apps Troubleshooter. 5. Check for Windows updates. +103.0,Error playing a specific video game,Error 0xc0000005,"Windows 10 Version 21H2, Video Game XYZ",1. Update graphics drivers. 2. Verify game files integrity. 3. Check for game updates. 4. Adjust in-game graphics settings. 5. Check for background applications interfering with the game. 6. Restart the computer before launching the game. 7. Verify system meets the game's minimum requirements. 8. Reinstall the game. +104.0,Error connecting to a specific FTP server,Error 0x800703EE,"Windows 10 Version 21H2, FTP Client XYZ",1. Check internet connection. 2. Verify FTP server details. 3. Update FTP client software. 4. Restart the router. 5. Contact the FTP server administrator for assistance. +105.0,Error opening a specific website in Safari,,"macOS Monterey, Safari Version XYZ",1. Clear Safari's cache and cookies. 2. Disable Safari extensions. 3. Update Safari to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer. +106.0,Error saving changes in a specific document,Error 0x800703ee,"Windows 10 Version 2004, Document XYZ",1. Save the document with a different name. 2. Check for updates in the associated application. 3. Repair the application through Control Panel. 4. Try saving the document in a different format. 5. Check for file corruption using file recovery tools. +107.0,Error connecting to a specific VPN server,Error 0x800B010F,"Windows 11 Version 21H2, VPN Server XYZ",1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact the VPN service provider for assistance. +108.0,Error opening a specific folder in File Explorer,Error 0x80070057,Windows 10 Version 21H2,1. Check folder permissions. 2. Run the System File Checker (SFC). 3. Try accessing the folder from Command Prompt. 4. Disable antivirus temporarily. 5. Check for file system errors using CHKDSK. +109.0,Error connecting to a specific printer,Error 0x00000709,"Windows 10 Version 20H2, Printer Model XYZ",1. Check printer connections. 2. Verify permissions on the printer. 3. Reconnect to the printer. 4. Restart the Print Spooler service. 5. Check for Windows updates related to printing. +110.0,Error opening a specific email attachment,Error 0x80070005,"Windows 10 Version 21H2, Email Client XYZ",1. Check for updates in the email client. 2. Repair the email client through Control Panel. +111.0,External monitor not detected,Error 0x80070490,"Windows 11 Version 21H2, Laptop Model ABC",1. Check monitor connections. 2. Update graphics drivers. 3. Restart the computer. 4. Test the monitor on another computer. 5. Check for Windows updates. +112.0,Error accessing a specific website in Chrome,,"Windows 10 Version 21H2, Google Chrome",1. Clear Chrome's cache and cookies. 2. Disable Chrome extensions. 3. Update Chrome to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer. +113.0,Error connecting to a specific database server,Error 0x80004005,"Windows Server 2019, Database Server XYZ",1. Check database server connection. 2. Verify database credentials. 3. Restart the database server. 4. Update database client software. 5. Run the Windows Network Troubleshooter. +114.0,Error printing from a PDF file,Error 0x00000002,"Windows 10 Version 21H2, PDF Reader XYZ",1. Check for updates in PDF Reader XYZ. 2. Verify printer connections. 3. Reinstall PDF Reader XYZ. 4. Test printing from another application. 5. Check for Windows updates related to printing. +115.0,Error connecting to a specific gaming platform,Error 0x80070102,"Windows 11 Version 21H2, Gaming Platform XYZ",1. Check internet connection. 2. Verify gaming platform server details. 3. Update gaming platform software. 4. Restart the router. 5. Contact the gaming platform support for assistance. +116.0,Error opening a specific photo file,Error 0xc00d36fa,"Windows 10 Version 21H2, Photo Viewer XYZ",1. Update photo viewer software. 2. Check photo file format compatibility. 3. Update graphics drivers. 4. Run the Windows Photo Viewer Troubleshooter. 5. Check for Windows updates. +117.0,Error connecting to a specific FTP server,Error 0x800703EE,"Windows 10 Version 21H2, FTP Client XYZ",1. Check internet connection. 2. Verify FTP server details. 3. Update FTP client software. 4. Restart the router. 5. Contact the FTP server administrator for assistance. +118.0,Error opening a specific website in Safari,,"macOS Monterey, Safari Version XYZ",1. Clear Safari's cache and cookies. 2. Disable Safari extensions. 3. Update Safari to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer. +119.0,Error saving changes in a specific document,Error 0x800703ee,"Windows 10 Version 2004, Document XYZ",1. Save the document with a different name. 2. Check for updates in the associated application. 3. Repair the application through Control Panel. 4. Try saving the document in a different format. 5. Check for file corruption using file recovery tools. +120.0,Error connecting to a specific VPN server,Error 0x800B010F,"Windows 11 Version 21H2, VPN Server XYZ",1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact the VPN service provider for assistance. +121.0,Error opening a specific folder in File Explorer,Error 0x80070057,Windows 10 Version 21H2,1. Check folder permissions. 2. Run the System File Checker (SFC). 3. Try accessing the folder from Command Prompt. 4. Disable antivirus temporarily. 5. Check for file system errors using CHKDSK. +122.0,Error connecting to a specific printer,Error 0x00000709,"Windows 10 Version 20H2, Printer Model XYZ",1. Check printer connections. 2. Verify permissions on the printer. 3. Reconnect to the printer. 4. Restart the Print Spooler service. 5. Check for Windows updates related to printing. +123.0,Error opening a specific email attachment,Error 0x80070005,"Windows 10 Version 21H2, Email Client XYZ",1. Check for updates in the email client. 2. Repair the email client through Control Panel. 3. Try opening the email attachment on another computer. 4. Check for file corruption in the email attachment. 5. Verify available disk space. +124.0,Error accessing a specific network drive,Error 0x80004005,"Windows 10 Version 21H1, Network Drive XYZ",1. Re-map the network drive. 2. Check network permissions. 3. Restart the computer and router. 4. Run the Windows Network Troubleshooter. 5. Disable and re-enable the network adapter. +125.0,Windows update failed to install,Error 0x80070005,Windows 10 Version 1903,1. Restart your PC and try updating again. 2. Run the Windows Update Troubleshooter. 3. Check your internet connection. 4. Disable your antivirus temporarily. 5. Free up disk space. +126.0,Web pages not loading correctly in Chrome,,Windows 10 Version 2004,Chrome Version 88.0.4324.190 1. Clear Chrome's cache and cookies. 2. Disable browser extensions to see if they might be causing an issue. 3. Update your browser to the latest version. 4. Try viewing the page in a different browser. +127.0,Outlook crashes when sending email,Error 0xc0000005,Office 365 Windows 10,1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app. +128.0,Blue Screen of Death (BSOD) on startup,Stop Code: 0x0000007E,Windows 10 Version 21H1,1. Boot into Safe Mode and uninstall recent updates. 2. Check for driver updates and install them. 3. Run a full system antivirus scan. 4. Perform a System Restore to a previous stable state. +129.0,Microsoft Edge crashes when opening multiple tabs,,Windows 11 Microsoft Edge Version 97.0.1072.62,1. Update Microsoft Edge to the latest version. 2. Disable unnecessary extensions. 3. Clear browsing data. 4. Create a new user profile in Edge. +130.0,Unable to activate Windows,Error 0xC004F074,Windows 10 Version 20H2,1. Check your internet connection. 2. Run the Windows Activation Troubleshooter. 3. Verify that you are using a valid product key. 4. Contact Microsoft Support for further assistance. +131.0,Office Excel crashes when opening large spreadsheets,,Office 2019 Windows 10,1. Install the latest updates for Office. 2. Disable unnecessary add-ins. 3. Increase available memory on the system. 4. Open the spreadsheet in Excel Online for testing. +132.0,Windows Search not working,,Windows 10 Version 1909,1. Restart Windows Search service. 2. Rebuild the search index. 3. Check for Windows updates. 4. Run the System File Checker (SFC). +133.0,Taskbar icons missing,,Windows 10 Version 21H1,1. Restart Windows Explorer in Task Manager. 2. Rebuild the icon cache. 3. Check for Windows updates. 4. Perform a system file check. +134.0,Microsoft Store not opening,,Windows 11 Version 21H2,1. Reset Microsoft Store using WSReset command. 2. Check for Windows updates. 3. Reinstall Microsoft Store using PowerShell. 4. Create a new user account and test Store functionality. +135.0,Printer not working after Windows update,,Windows 10 Version 1903,1. Check for printer driver updates. 2. Remove and reinstall the printer. 3. Run the Printer Troubleshooter. 4. Verify printer connectivity and power. +136.0,Cortana not responding,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Re-register Cortana using PowerShell. 4. Create a new user account to test Cortana functionality. +137.0,WiFi connection drops frequently,,Windows 11 Version 21H2,1. Update network drivers. 2. Change WiFi channel settings. 3. Disable power-saving mode for the network adapter. 4. Reset TCP/IP stack. +138.0,USB device not recognized,,Windows 10 Version 2004,1. Try the USB device on another port. 2. Update USB drivers. 3. Check for Windows updates. 4. Test the USB device on another computer. +139.0,Windows Explorer crashes frequently,,Windows 10 Version 21H1,1. Run the System File Checker (SFC). 2. Check for Windows updates. 3. Disable third-party shell extensions. 4. Create a new user account to test Explorer stability. +140.0,Battery not charging after Windows update,,Windows 10 Version 1909,1. Check for battery driver updates. 2. Perform a power cycle on the laptop. 3. Check for Windows updates. 4. Run the Power Troubleshooter. +141.0,Microsoft Word crashes on startup,,Office 2016 Windows 10,1. Update Microsoft Word to the latest version. 2. Disable unnecessary add-ins. 3. Repair the Office installation. 4. Test on another user profile. +142.0,Windows Hello not working,,Windows 10 Version 21H1,1. Update the graphics driver. 2. Reconfigure Windows Hello settings. 3. Check for Windows updates. 4. Run the Windows Update Troubleshooter. +143.0,External hard drive not recognized,,Windows 10 Version 20H2,1. Test the external drive on another computer. 2. Change the USB cable. 3. Update USB drivers. 4. Run the Hardware and Devices Troubleshooter. +144.0,Audio not working after Windows update,,Windows 10 Version 21H2,1. Update audio drivers. 2. Check audio settings in Control Panel. 3. Run the Windows Audio Troubleshooter. 4. Check for Windows updates. +145.0,Microsoft Teams crashes during meetings,,Windows 11 Microsoft Teams Version 2.12.4,1. Update Microsoft Teams to the latest version. 2. Check for graphics driver updates. 3. Disable hardware acceleration in Teams settings. 4. Run the Teams diagnostic tool. +146.0,Windows Firewall blocking network access,,Windows 10 Version 1903,1. Check Windows Firewall rules. 2. Disable third-party firewall software temporarily. 3. Reset Windows Firewall settings to default. 4. Check for malware using Windows Defender. +147.0,OneDrive not syncing files,,Windows 10 Version 2004,1. Update OneDrive to the latest version. 2. Check for conflicts in file names. 3. Reset OneDrive settings. 4. Check for Windows updates. +148.0,VPN connection issues,,Windows 10 Version 21H1,1. Update VPN client software. 2. Check network adapter settings. 3. Test on a different network. 4. Disable firewall temporarily for testing. +149.0,Bluetooth not working after Windows update,,Windows 11 Version 21H2,1. Update Bluetooth drivers. 2 +150.0,Internet Explorer not opening websites,,Windows 10 Version 1903,1. Check for Windows updates. 2. Reset Internet Explorer settings. 3. Disable unnecessary add-ons. 4. Test with another browser to isolate the issue. +151.0,Microsoft OneNote synchronization issues,,Office 365 Windows 10,1. Update OneNote to the latest version. 2. Check for notebook synchronization conflicts. 3. Reset OneNote cache. 4. Verify Microsoft account credentials. +152.0,Windows 10 automatic updates not working,,Windows 10 Version 20H2,1. Restart the Windows Update service. 2. Run Windows Update troubleshooter. 3. Check available disk space. 4. Manually install pending updates from the Microsoft Update Catalog. +153.0,Microsoft Edge PDF viewer not working,,Windows 11 Microsoft Edge Version 99.0.1150.38,1. Clear browser cache. 2. Update Microsoft Edge to the latest version. 3. Disable PDF viewer extensions. 4. Test with an alternative PDF viewer. +154.0,Windows 10 screen brightness not adjusting,,Windows 10 Version 21H1,1. Update graphics drivers. 2. Check for power plan settings. 3. Disable adaptive brightness. 4. Run the Power Troubleshooter in Settings. +155.0,Microsoft Word document formatting issues,,Office 2016 Windows 10,1. Update Microsoft Word to the latest version. 2. Check document styles and formatting. 3. Disable third-party add-ins. 4. Repair the Office installation. +156.0,Windows 11 File Explorer crashes,,Windows 11 Version 22H2,1. Run System File Checker (SFC). 2. Check for Windows updates. 3. Disable preview pane in File Explorer. 4. Perform a clean boot to identify conflicting processes. +157.0,Microsoft Outlook not receiving emails,Error 0x80042108,Office 365 Windows 10,1. Check internet connection. 2. Verify email account settings. 3. Disable antivirus email scanning temporarily. 4. Repair the Outlook data file. +158.0,Windows 10 Sleep mode issues,,Windows 10 Version 21H2,1. Update graphics and chipset drivers. 2. Check power plan settings. 3. Disable hybrid sleep. 4. Run the Power Troubleshooter in Settings. +159.0,Microsoft Teams microphone not working,,Windows 10 Version 21H2,1. Check microphone permissions in Teams. 2. Update audio drivers. 3. Test the microphone in another application. 4. Restart the computer and Teams application. +160.0,Windows Defender blocking harmless program,,Windows 10 Version 21H1,1. Check for false positives in Windows Defender. 2. Exclude the program from Windows Defender scans. 3. Submit the file to Microsoft for analysis. 4. Disable real-time protection temporarily. +161.0,Microsoft Excel file won't open,Error 0xc0000142,Office 2019 Windows 10,1. Repair the Excel installation. 2. Check for updates in Excel. 3. Disable Excel add-ins. 4. Test opening the file on another computer. +162.0,Windows 10 Bluetooth pairing issues,,Windows 10 Version 21H2,1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Remove and re-pair Bluetooth devices. 4. Run the Bluetooth Troubleshooter in Settings. +163.0,Microsoft Surface Pen not working,,Windows 10 Version 21H1,1. Check Surface Pen battery. 2. Update Surface device firmware. 3. Reconnect Surface Pen through Bluetooth settings. 4. Test Surface Pen on another Surface device. +164.0,Windows 11 Taskbar not responding,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party Taskbar customization tools. 4. Perform a clean boot to identify conflicting processes. +165.0,Microsoft Edge not playing videos,,Windows 10 Version 21H2,Microsoft Edge Version 100.0.1183.49 1. Clear browser cache and cookies. 2. Disable hardware acceleration in browser settings. 3. Update graphics drivers. 4. Test videos in another browser. +166.0,Windows 10 microphone not working,,Windows 10 Version 20H2,1. Check microphone permissions in Settings. 2. Update audio drivers. 3. Test the microphone on another device. 4. Run the Windows Audio Troubleshooter. +167.0,Microsoft PowerPoint slides not advancing,,Office 365 Windows 10,1. Check for updates in PowerPoint. 2. Verify slide show settings. 3. Disable third-party PowerPoint add-ins. 4. Test on another user profile. +168.0,Windows 11 Alt+Tab not working,,Windows 11 Version 22H2,1. Check for conflicting keyboard shortcuts. 2. Restart Windows Explorer. 3. Verify Alt+Tab settings in Taskbar settings. 4. Test on another user account. +169.0,Microsoft Outlook calendar not syncing,Error 0x80004005,Office 365 Windows 10,1. Check internet connection. 2. Verify Outlook account settings. 3. Re-add the Outlook account. 4. Repair the Outlook data file. +170.0,Windows 10 touchpad gestures not working,,Windows 10 Version 21H2,1. Update touchpad drivers. 2. Check touchpad settings in Windows. 3. Restart the computer. 4. Run the Hardware Troubleshooter in Settings. +171.0,Microsoft Edge not saving bookmarks,,Windows 11 Microsoft Edge Version 101.0.0.0,1. Clear browser cache. 2. Sign in to Microsoft Edge with a Microsoft account. 3. Reset browser settings to default. 4. Update Microsoft Edge to the latest version. +172.0,Windows 11 automatic restarts after updates,,Windows 11 Version 22H2,1. Adjust active hours in Windows Update settings. 2. Defer feature updates temporarily. 3. Check for pending updates and install them. 4. Run Windows Update troubleshooter. +173.0,Microsoft Word document spell check not working,,Office 2019 Windows 10,1. Check language settings in Word. 2. Enable automatic spell check. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation. +174.0,Windows 10 printer spooler service stopped,Error 0x800706b9,Windows 10 Version 21H1,1. Restart the Print Spooler service. 2. Clear the print queue. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings. +175.0,Microsoft Excel pivot table not refreshing,,Office 365 Windows 10,1. Manually refresh the pivot table. 2. Check data source connection. 3. Disable automatic workbook calculations. 4. Verify Excel settings for external data. +176.0,Windows 11 virtual desktops not working,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Check virtual desktop settings in Task View. 3. Disable third-party virtual desktop tools. 4. Run the System File Checker (SFC). +177.0,Microsoft Outlook attachments not opening,,Office 365 Windows 10,1. Save the attachment and open it separately. 2. Disable protected view in Outlook. 3. Check Outlook trust center settings. 4. Repair the Outlook data file. +178.0,Windows 10 system restore not creating restore points,,Windows 10 Version 21H2,1. Enable System Protection for the system drive. 2. Check available disk space. 3. Run the System File Checker (SFC). 4. Adjust System Restore settings. +179.0,Microsoft Teams screen sharing not working,,Windows 10 Microsoft Teams Version 2.13.4,1. Update Microsoft Teams to the latest version. 2. Check Teams meeting settings. 3. Restart the computer. 4. Run the Teams diagnostic tool. +180.0,Windows 11 dark mode not applying to all apps,,Windows 11 Version 22H2,1. Check individual app settings for dark mode. 2. Restart the computer. 3. Check for Windows updates. 4. Verify display settings in Windows. +181.0,Microsoft Edge not remembering passwords,,Windows 10 Microsoft Edge Version 102.0.0.0,1. Check browser settings for password saving. 2. Clear browser cache and cookies. 3. Update Microsoft Edge to the latest version. 4. Reset browser settings to default. +182.0,Windows 10 camera not working in apps,,Windows 10 Version 21H2,1. Check camera privacy settings in Windows. 2. Update camera drivers. 3. Test the camera in another app. 4. Run the Windows Hardware Troubleshooter. +183.0,Microsoft Word page numbering issues,,Office 2016 Windows 10,1. Check section breaks in the document. 2. Disable automatic page numbering. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation. +184.0,Windows 11 login screen background not changing,,Windows 11 Version 22H2,1. Check background settings in Personalization. 2. Verify that the selected image is accessible. 3. Run the System File Checker (SFC). 4. Restart the computer. +185.0,Microsoft Excel cells not updating formulas,,Office 365 Windows 10,1. Check calculation settings in Excel. 2. Verify cell references in formulas. 3. Disable automatic workbook calculations. 4. Update Microsoft Excel to the latest version. +186.0,Windows 10 microphone too quiet,,Windows 10 Version 21H2,1. Adjust microphone volume in Sound settings. 2. Update audio drivers. 3. Disable audio enhancements. 4. Test the microphone on another device. +187.0,Microsoft PowerPoint slides not printing correctly,,Office 2019 Windows 10,1. Check printer settings in PowerPoint. 2. Verify slide layout and design. 3. Update Microsoft PowerPoint to the latest version. 4. Repair the Office installation. +188.0,Windows 11 Start Menu not responding,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Perform a System Restore to a previous stable state. 4. Run the Start Menu Troubleshooter in Settings. +189.0,Microsoft Edge not playing audio in videos,,Windows 10 Microsoft Edge Version 103.0.0.0,1. Clear browser cache. 2. Update Microsoft Edge to the latest version. 3. Check audio settings in Windows. 4. Test videos in another browser. +190.0,Windows 10 file associations not working,,Windows 10 Version 21H2,1. Reset file associations to default. 2. Run the DISM tool to repair Windows image. 3. Check for malware using Windows Security. 4. Perform a clean boot to identify conflicting processes. +191.0,Microsoft Outlook calendar reminders not working,,Office 365 Windows 10,1. Check Outlook notification settings. 2. Run Outlook in safe mode. 3. Disable add-ins in Outlook. 4. Repair the Outlook data file. +192.0,Windows 11 multiple monitor issues,,Windows 11 Version 22H2,1. Update graphics drivers. 2. Check display settings in Windows. 3. Reconnect monitors. 4. Run the Display Troubleshooter in Settings. +193.0,Microsoft Word not responding when opening documents,,Office 2016 Windows 10,1. Repair the Office installation. 2. Check for updates in Word. 3. Disable third-party add-ins. 4. Test on another user profile. +194.0,Windows 10 audio stuttering issues,,Windows 10 Version 21H2,1. Update audio drivers. 2. Adjust audio settings in Sound settings. 3. Disable audio enhancements. 4. Run the Windows Audio Troubleshooter. +195.0,Microsoft Teams chat messages not syncing,,Windows 10 Microsoft Teams Version 2.14.0,1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams. +196.0,Windows 11 desktop icons rearranging,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Disable auto-arrange in desktop settings. 3. Check for Windows updates. 4. Perform a clean boot to identify conflicting processes. +197.0,Microsoft Edge not responding,,Windows 10 Microsoft Edge Version 104.0.0.0,1. Clear browser cache and cookies. 2. Disable unnecessary extensions. 3. Update Microsoft Edge to the latest version. 4. Test in InPrivate mode. +198.0,Windows 10 taskbar not hiding,,Windows 10 Version 21H2,1. Check taskbar settings in Taskbar settings. 2. Restart Windows Explorer. 3. Update graphics drivers. 4. Run the System File Checker (SFC). +199.0,Microsoft Excel data validation not working,,Office 365 Windows 10,1. Check data validation settings in Excel. 2. Verify cell references. 3. Disable workbook protection if applicable. 4. Update Microsoft Excel to the latest version. +200.0,Windows 11 File Explorer slow to respond,,Windows 11 Version 22H2,1. Check for disk errors using CHKDSK. 2. Disable quick access in File Explorer settings. 3. Update storage device drivers. 4. Perform a clean boot to identify conflicting processes. +201.0,Microsoft Outlook not sending emails,,Office 365 Windows 10,1. Check internet connection. 2. Verify email account settings. 3. Disable antivirus email scanning temporarily. 4. Repair the Outlook data file. +202.0,Windows 10 notification sound not working,,Windows 10 Version 21H2,1. Check sound settings for notifications. 2. Update audio drivers. 3. Test other system sounds. 4. Restart the Windows Audio service. +203.0,Microsoft Word document not saving changes,,Office 2019 Windows 10,1. Save the document with a new file name. 2. Check document permissions. 3. Disable third-party add-ins. 4. Repair the Office installation. +204.0,Windows 11 Task View not showing virtual desktops,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Check Task View settings. 3. Reconnect monitors. 4. Run the System File Checker (SFC). +205.0,Microsoft Excel frozen when opening large files,,Office 365 Windows 10,1. Check for updates in Excel. 2. Disable automatic calculation in large workbooks. 3. Run Excel in safe mode. 4. Increase available memory on the system. +206.0,Windows 10 USB ports not recognizing devices,,Windows 10 Version 21H2,1. Test the USB device on another port. 2. Update USB drivers. 3. Check for Windows updates. 4. Run the Hardware and Devices Troubleshooter. +207.0,Microsoft Teams unable to join meetings,,Windows 10 Microsoft Teams Version 2.15.0,1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the computer. 4. Verify Teams meeting settings. +208.0,Windows 11 Wi-Fi not connecting,,Windows 11 Version 22H2,1. Update network drivers. 2. Forget and reconnect to the Wi-Fi network. 3. Restart the router. 4. Run the Network Troubleshooter in Settings. +209.0,Microsoft Word auto-save not working,,Office 2016 Windows 10,1. Check auto-save settings in Word. 2. Repair the Office installation. 3. Verify document permissions. 4. Update Microsoft Word to the latest version. +210.0,Windows 10 display color calibration issues,,Windows 10 Version 21H2,1. Recalibrate display colors using Windows Color Management. 2. Update graphics drivers. 3. Check for Windows updates. 4. Test with default display settings. +211.0,Microsoft Edge not opening PDF files,,Windows 10 Microsoft Edge Version 105.0.0.0,1. Clear browser cache. 2. Check PDF file associations in Windows. 3. Update Microsoft Edge to the latest version. 4. Test opening PDFs in another browser. +212.0,Windows 11 Bluetooth pairing unsuccessful,,Windows 11 Version 22H2,1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Remove and re-pair Bluetooth devices. 4. Run the Bluetooth Troubleshooter in Settings. +213.0,Microsoft Outlook search not returning results,,Office 365 Windows 10,1. Rebuild the Outlook search index. 2. Check Outlook indexing status. 3. Disable Windows Search service and restart. 4. Repair the Outlook data file. +214.0,Windows 10 Start Menu tiles disappeared,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Re-register Start Menu components. 3. Check for Windows updates. 4. Perform a System Restore to a previous stable state. +215.0,Microsoft Excel cells displaying hash symbols,,Office 365 Windows 10,1. Expand column width in Excel. 2. Check cell formatting for numbers. 3. Verify data types in cells. 4. Update Microsoft Excel to the latest version. +216.0,Windows 11 Action Center not opening,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party system utilities. 4. Perform a clean boot to identify conflicting processes. +217.0,Microsoft Teams chat notifications not working,,Windows 10 Microsoft Teams Version 2.16.0,1. Update Microsoft Teams to the latest version. 2. Check Teams notification settings. 3. Restart the Teams application. 4. Sign out and sign back in to Teams. +218.0,Windows 10 printer offline status,,Windows 10 Version 21H2,1. Restart the Print Spooler service. 2. Check printer connectivity and power. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings. +219.0,Microsoft Word document shows markup by default,,Office 2019 Windows 10,1. Disable Track Changes in Word. 2. Accept or reject all changes in the document. 3. Check document properties for visibility settings. 4. Update Microsoft Word to the latest version. +220.0,Windows 11 system restore not working,,Windows 11 Version 22H2,1. Enable System Protection for the system drive. 2. Check available disk space. 3. Run the System File Checker (SFC). 4. Adjust System Restore settings. +221.0,Microsoft Edge not remembering login credentials,,Windows 10 Microsoft Edge Version 106.0.0.0,1. Check browser settings for password saving. 2. Clear browser cache and cookies. 3. Update Microsoft Edge to the latest version. 4. Reset browser settings to default. +222.0,Windows 10 sleep mode not working,,Windows 10 Version 21H2,1. Check power plan settings. 2. Update graphics and chipset drivers. 3. Disable hybrid sleep. 4. Run the Power Troubleshooter in Settings. +223.0,Microsoft Outlook email stuck in outbox,,Office 365 Windows 10,1. Check internet connection. 2. Verify email account settings. 3. Re-create the email and send again. 4. Repair the Outlook data file. +224.0,Windows 11 Taskbar icons missing,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Rebuild the icon cache. 3. Check for Windows updates. 4. Perform a system file check. +225.0,Microsoft Excel pivot table filters not working,,Office 365 Windows 10,1. Verify data source for the pivot table. 2. Refresh the pivot table. 3. Clear and reapply filters. 4. Update Microsoft Excel to the latest version. +226.0,Windows 10 USB device not recognized,Error 43,Windows 10 Version 21H2,1. Try the USB device on another computer. 2. Update USB drivers. 3. Disable USB selective suspend in Power settings. 4. Run the Hardware and Devices Troubleshooter. +227.0,Microsoft Teams video calls freezing,,Windows 10 Microsoft Teams Version 2.17.0,1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the computer. 4. Disable video hardware acceleration in Teams settings. +228.0,Windows 11 unable to change desktop background,,Windows 11 Version 22H2,1. Check background settings in Personalization. 2. Verify that the selected image is accessible. 3. Run the System File Checker (SFC). 4. Restart the computer. +229.0,Microsoft Edge not responding to touch input,,Windows 10 Microsoft Edge Version 107.0.0.0,1. Clear browser cache and cookies. 2. Check touch input settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test touch input in another browser. +230.0,Windows 10 Bluetooth audio stuttering,,Windows 10 Version 21H2,1. Update Bluetooth and audio drivers. 2. Disable other Bluetooth devices temporarily. 3. Check for interference from nearby devices. 4. Run the Bluetooth Troubleshooter in Settings. +231.0,Microsoft Outlook missing folders,,Office 365 Windows 10,1. Check mailbox synchronization status. 2. Repair Outlook data file. 3. Re-create the missing folders. 4. Update Outlook to the latest version. +232.0,Windows 10 Task Manager not opening,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Run System File Checker (SFC). 3. Check for Windows updates. 4. Create a new user account and test Task Manager. +233.0,Microsoft Excel spreadsheet not saving,,Office 365 Windows 10,1. Save the spreadsheet with a new file name. 2. Check document permissions. 3. Disable third-party add-ins. 4. Repair Microsoft Excel installation. +234.0,Windows 11 Snap layouts not working,,Windows 11 Version 22H2,1. Check Snap layouts settings in Task View. 2. Restart Windows Explorer. 3. Verify that Snap layouts are supported by the display. 4. Update graphics drivers. +235.0,Microsoft Teams microphone echoing,,Windows 10 Microsoft Teams Version 2.18.0,1. Check microphone settings in Teams. 2. Use headphones to reduce feedback. 3. Update audio drivers. 4. Test the microphone in another application. +236.0,Windows 10 file explorer not responding,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party shell extensions. 4. Run System File Checker (SFC). +237.0,Microsoft Word document layout messed up,,Office 2019 Windows 10,1. Check document styles and formatting. 2. Clear formatting and reapply styles. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation. +238.0,Windows 11 search not finding files,,Windows 11 Version 22H2,1. Rebuild the search index. 2. Check search settings in Windows. 3. Run Windows Update. 4. Verify that the files are not excluded from search. +239.0,Microsoft Edge not opening links,,Windows 10 Microsoft Edge Version 108.0.0.0,1. Clear browser cache and cookies. 2. Reset browser settings to default. 3. Update Microsoft Edge to the latest version. 4. Test links in another browser. +240.0,Windows 10 printer printing blank pages,,Windows 10 Version 21H2,1. Check printer ink or toner levels. 2. Update printer drivers. 3. Run the Printer Troubleshooter in Settings. 4. Test the printer on another computer. +241.0,Microsoft PowerPoint slides not saving changes,,Office 365 Windows 10,1. Save the presentation with a new file name. 2. Check file permissions. 3. Disable third-party PowerPoint add-ins. 4. Update Microsoft PowerPoint to the latest version. +242.0,Windows 11 Action Center notifications delayed,,Windows 11 Version 22H2,1. Check system time and date settings. 2. Restart Windows Explorer. 3. Check for Windows updates. 4. Disable unnecessary startup programs. +243.0,Microsoft Excel formulas returning errors,,Office 365 Windows 10,1. Check formula syntax and cell references. 2. Verify data types in cells. 3. Disable third-party Excel add-ins. 4. Update Microsoft Excel to the latest version. +244.0,Windows 10 system restore stuck,,Windows 10 Version 21H2,1. Restart the computer and try again. 2. Boot into Safe Mode and attempt system restore. 3. Check available disk space. 4. Run the System File Checker (SFC). +245.0,Microsoft Outlook not showing new emails,,Office 365 Windows 10,1. Check Outlook filter settings. 2. Disable email rules temporarily. 3. Rebuild the Outlook search index. 4. Repair the Outlook data file. +246.0,Windows 10 keyboard shortcuts not working,,Windows 10 Version 21H2,1. Check for conflicting keyboard shortcuts. 2. Restart Windows Explorer. 3. Verify keyboard settings in Windows. 4. Test on another user account. +247.0,Microsoft Edge not playing YouTube videos,,Windows 10 Microsoft Edge Version 109.0.0.0,1. Clear browser cache and cookies. 2. Update Adobe Flash Player. 3. Check YouTube video playback settings. 4. Test videos in another browser. +248.0,Windows 11 Start Menu tiles not updating,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Re-register Start Menu components. 3. Check for Windows updates. 4. Perform a System Restore to a previous stable state. +249.0,Microsoft Excel cells not allowing data entry,,Office 365 Windows 10,1. Check for sheet protection. 2. Verify cell format and validation settings. 3. Test on a new Excel workbook. 4. Update Microsoft Excel to the latest version. +250.0,Windows 10 printer not responding,,Windows 10 Version 21H2,1. Restart the Print Spooler service. 2. Check printer power and connectivity. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings. +251.0,Microsoft Word document showing markup after saving,,Office 2019 Windows 10,1. Accept or reject all changes in the document. 2. Check document permissions. 3. Disable Track Changes in Word. 4. Update Microsoft Word to the latest version. +252.0,Windows 11 Taskbar not hiding in fullscreen,,Windows 11 Version 22H2,1. Check taskbar settings in Taskbar settings. 2. Restart Windows Explorer. 3. Update graphics drivers. 4. Run the System File Checker (SFC). +253.0,Microsoft Teams microphone and camera not detected,,Windows 10 Microsoft Teams Version 2.19.0,1. Check device connections. 2. Update audio and camera drivers. 3. Restart the Teams application. 4. Test the devices in another application. +254.0,Windows 10 slow boot and login,,Windows 10 Version 21H2,1. Disable unnecessary startup programs. 2. Check for disk errors using CHKDSK. 3. Update device drivers. 4. Run the Performance Troubleshooter in Settings. +255.0,Microsoft Outlook not syncing with Exchange,,Office 365 Windows 10,1. Check internet connection. 2. Verify Outlook account settings. 3. Re-create the Outlook profile. 4. Repair the Outlook data file. +256.0,Windows 10 audio popping and crackling,,Windows 10 Version 21H2,1. Update audio drivers. 2. Disable audio enhancements. 3. Check for interference from other devices. 4. Run the Windows Audio Troubleshooter. +257.0,Microsoft Excel charts not updating with new data,,Office 365 Windows 10,1. Verify chart data source. 2. Refresh the chart manually. 3. Check for Excel updates. 4. Test on a new Excel workbook. +258.0,Windows 11 File Explorer not sorting files correctly,,Windows 11 Version 22H2,1. Check folder view settings. 2. Reset folder options to default. 3. Run the Disk Cleanup utility. 4. Run the System File Checker (SFC). +259.0,Microsoft Edge not responding to touchpad gestures,,Windows 10 Microsoft Edge Version 110.0.0.0,1. Clear browser cache and cookies. 2. Check touchpad settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test touchpad gestures in another browser. +260.0,Windows 10 Bluetooth not discovering devices,,Windows 10 Version 21H2,1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Check for Windows updates. 4. Run the Bluetooth Troubleshooter in Settings. +261.0,Microsoft Word document text disappearing,,Office 2016 Windows 10,1. Check document formatting. 2. Reapply paragraph styles. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation. +262.0,Windows 11 screen flickering issues,,Windows 11 Version 22H2,1. Update graphics drivers. 2. Adjust display refresh rate. 3. Disable hardware acceleration in applications. 4. Test on another monitor. +263.0,Microsoft Teams chat messages disappearing,,Windows 10 Microsoft Teams Version 2.20.0,1. Update Microsoft Teams to the latest version. 2. Check Teams message history settings. 3. Restart the Teams application. 4. Sign out and sign back in to Teams. +264.0,Windows 10 brightness control not working,,Windows 10 Version 21H2,1. Update graphics drivers. 2. Disable and re-enable the display adapter. 3. Check for Windows updates. 4. Test on a different user profile. +265.0,Microsoft Excel unable to open workbook,,Office 365 Windows 10,1. Check workbook compatibility with Excel version. 2. Run Excel in safe mode. 3. Repair the Office installation. 4. Test the workbook on another computer. +266.0,Windows 11 network drive not connecting,,Windows 11 Version 22H2,1. Check network drive credentials. 2. Restart the computer and router. 3. Update network drivers. 4. Run the Network Troubleshooter in Settings. +267.0,Microsoft Outlook autocomplete not working,,Office 365 Windows 10,1. Check Outlook autocomplete settings. 2. Rebuild the Outlook autocomplete cache. 3. Repair the Outlook data file. 4. Update Outlook to the latest version. +268.0,Windows 10 microphone not working in applications,,Windows 10 Version 21H2,1. Check microphone privacy settings. 2. Update audio drivers. 3. Run the Windows Audio Troubleshooter. 4. Test the microphone in another application. +269.0,Microsoft Teams video calls showing black screen,,Windows 10 Microsoft Teams Version 2.21.0,1. Update Microsoft Teams to the latest version. 2. Check camera privacy settings. 3. Restart the Teams application. 4. Test video calls in another application. +270.0,Windows 10 printer not printing color,,Windows 10 Version 21H2,1. Check printer ink levels. 2. Update printer drivers. 3. Run the Printer Troubleshooter in Settings. 4. Test color printing on another computer. +271.0,Microsoft Word document not opening from email,,Office 2019 Windows 10,1. Save the document locally before opening. 2. Check Outlook attachment settings. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version. +272.0,Windows 11 virtual desktops missing,,Windows 11 Version 22H2,1. Check virtual desktop settings in Task View. 2. Restart Windows Explorer. 3. Reconnect monitors. 4. Run the System File Checker (SFC). +273.0,Microsoft Edge not playing sound in videos,,Windows 10 Microsoft Edge Version 111.0.0.0,1. Clear browser cache. 2. Check audio settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test videos in another browser. +274.0,Windows 10 Bluetooth not turning on,,Windows 10 Version 21H2,1. Check Bluetooth device compatibility. 2. Restart Bluetooth services. 3. Update Bluetooth drivers. 4. Run the Bluetooth Troubleshooter in Settings. +275.0,Microsoft Excel cells displaying formula instead of result,,Office 365 Windows 10,1. Check formula syntax. 2. Verify cell references. 3. Disable formula auditing in Excel. 4. Update Microsoft Excel to the latest version. +276.0,Windows 11 File Explorer crashes when opening,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Disable third-party shell extensions. 3. Check for Windows updates. 4. Run System File Checker (SFC). +277.0,Microsoft Teams chat messages not syncing across devices,,Windows 10 Microsoft Teams Version 2.22.0,1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams. +278.0,Windows 10 Taskbar icons missing after update,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Rebuild the icon cache. 3. Check for Windows updates. 4. Perform a system file check. +279.0,Microsoft Excel data validation error messages not displaying,,Office 365 Windows 10,1. Check data validation settings in Excel. 2. Verify cell references. 3. Update Microsoft Excel to the latest version. 4. Test on a new Excel workbook. +280.0,Windows 11 screen resolution stuck,,Windows 11 Version 22H2,1. Update graphics drivers. 2. Check display settings in Windows. 3. Restart the computer. 4. Run the Display Troubleshooter in Settings. +281.0,Microsoft Outlook not receiving emails,,Office 365 Windows 10,1. Check internet connection. 2. Verify email account settings. 3. Disable email rules temporarily. 4. Repair the Outlook data file. +282.0,Windows 10 notification center not opening,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable unnecessary startup programs. 4. Run the System File Checker (SFC). +283.0,Microsoft Word document not printing correctly,,Office 2016 Windows 10,1. Check printer settings in Word. 2. Update printer drivers. 3. Print the document as a PDF and try again. 4. Repair the Office installation. +284.0,Windows 11 Task View not showing all open windows,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Check Task View settings. 3. Reconnect monitors. 4. Run the System File Checker (SFC). +285.0,Microsoft Excel cells not formatting properly,,Office 365 Windows 10,1. Check cell formatting options. 2. Verify regional settings in Excel. 3. Update Microsoft Excel to the latest version. 4. Test formatting on a new worksheet. +286.0,Windows 10 USB device disconnecting randomly,,Windows 10 Version 21H2,1. Try the USB device on another port. 2. Update USB drivers. 3. Disable USB selective suspend in Power settings. 4. Run the Hardware and Devices Troubleshooter. +287.0,Microsoft Teams screen sharing not working,,Windows 10 Microsoft Teams Version 2.23.0,1. Update Microsoft Teams to the latest version. 2. Check Teams screen sharing settings. 3. Restart the Teams application. 4. Test screen sharing in another meeting. +288.0,Windows 11 Wi-Fi not auto-connecting,,Windows 11 Version 22H2,1. Forget and reconnect to the Wi-Fi network. 2. Update network drivers. 3. Reset Wi-Fi settings in Network settings. 4. Run the Network Troubleshooter in Settings. +289.0,Microsoft Word auto-correct not working,,Office 2019 Windows 10,1. Check auto-correct settings in Word. 2. Disable and re-enable auto-correct. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version. +290.0,Windows 10 display brightness slider missing,,Windows 10 Version 21H2,1. Update graphics drivers. 2. Check display settings in Power options. 3. Restart the computer. 4. Run the Power Troubleshooter in Settings. +291.0,Microsoft Edge not saving passwords,,Windows 10 Microsoft Edge Version 112.0.0.0,1. Check browser settings for password saving. 2. Clear browser cache and cookies. 3. Update Microsoft Edge to the latest version. 4. Test password saving in another browser. +292.0,Windows 11 Bluetooth not connecting to headphones,,Windows 11 Version 22H2,1. Update Bluetooth and audio drivers. 2. Forget and re-pair Bluetooth devices. 3. Check headphone battery level. 4. Run the Bluetooth Troubleshooter in Settings. +293.0,Microsoft Outlook calendar events missing,,Office 365 Windows 10,1. Check calendar view settings. 2. Verify calendar synchronization. 3. Repair the Outlook data file. 4. Update Outlook to the latest version. +294.0,Windows 10 Start Menu not responding,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Re-register Start Menu components. 4. Perform a System Restore to a previous stable state. +295.0,Microsoft Excel data sorting not working,,Office 365 Windows 10,1. Verify data range for sorting. 2. Check for merged cells in the column. 3. Disable filters before sorting. 4. Update Microsoft Excel to the latest version. +296.0,Windows 11 Action Center not showing notifications,,Windows 11 Version 22H2,1. Check notification settings in Action Center. 2. Restart Windows Explorer. 3. Check for Windows updates. 4. Disable unnecessary startup programs. +297.0,Microsoft Teams unable to send messages,,Windows 10 Microsoft Teams Version 2.24.0,1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams. +298.0,Windows 10 printer not responding to print commands,,Windows 10 Version 21H2,1. Restart the Print Spooler service. 2. Check printer connectivity and power. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings. +299.0,Microsoft Word document showing markup but tracked changes are off,,Office 2016 Windows 10,1. Accept or reject all changes in the document. 2. Check document properties for tracking settings. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation. +300.0,Windows 11 Taskbar not hiding in fullscreen videos,,Windows 11 Version 22H2,1. Check taskbar settings in Taskbar settings. 2. Restart Windows Explorer. 3. Update graphics drivers. 4. Run the System File Checker (SFC). +301.0,Microsoft Teams unable to join meeting with error 500,,Windows 10 Microsoft Teams Version 2.25.0,1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the computer. 4. Verify Teams meeting settings. +302.0,Windows 10 audio not switching between speakers and headphones,,Windows 10 Version 21H2,1. Check audio settings in Sound settings. 2. Update audio drivers. 3. Disable audio enhancements. 4. Run the Windows Audio Troubleshooter. +303.0,Microsoft Excel formulas not calculating,,Office 365 Windows 10,1. Check calculation settings in Excel. 2. Verify formula syntax and cell references. 3. Disable third-party Excel add-ins. 4. Update Microsoft Excel to the latest version. +304.0,Windows 11 File Explorer not showing thumbnails,,Windows 11 Version 22H2,1. Check folder view settings. 2. Clear thumbnail cache. 3. Update graphics drivers. 4. Run the Disk Cleanup utility. +305.0,Microsoft Outlook calendar reminders not popping up,,Office 365 Windows 10,1. Check Outlook reminder settings. 2. Verify that reminders are enabled. 3. Restart Outlook. 4. Repair the Outlook data file. +306.0,Windows 10 keyboard not working after update,,Windows 10 Version 21H2,1. Restart the computer. 2. Check for Windows updates. 3. Update keyboard drivers. 4. Test on another user account. +307.0,Microsoft Edge not syncing favorites,,Windows 10 Microsoft Edge Version 113.0.0.0,1. Check browser sync settings. 2. Sign out and sign back in to Microsoft Edge. 3. Update Microsoft Edge to the latest version. 4. Reset sync data in Edge settings. +308.0,Windows 11 Start Menu search not working,,Windows 11 Version 22H2,1. Rebuild the search index. 2. Check search settings in Windows. 3. Run Windows Update. 4. Verify that the files are not excluded from search. +309.0,Microsoft Excel chart not updating with new data,,Office 365 Windows 10,1. Verify chart data source. 2. Refresh the chart manually. 3. Check for Excel updates. 4. Test on a new Excel workbook. +310.0,Windows 10 USB ports not working,Error Code 43,Windows 10 Version 21H2,1. Test the USB device on another computer. 2. Update USB drivers. 3. Check for Windows updates. 4. Run the Hardware and Devices Troubleshooter. +311.0,Microsoft Teams screen sharing freezing,,Windows 10 Microsoft Teams Version 2.26.0,1. Update Microsoft Teams to the latest version. 2. Check Teams screen sharing settings. 3. Restart the Teams application. 4. Test screen sharing in another meeting. +312.0,Windows 11 Wi-Fi not showing available networks,,Windows 11 Version 22H2,1. Update network drivers. 2. Restart the Wi-Fi service. 3. Check for interference from other devices. 4. Run the Network Troubleshooter in Settings. +313.0,Microsoft Word document not saving changes,,Office 2016 Windows 10,1. Save the document with a new file name. 2. Check document permissions. 3. Disable third-party add-ins. 4. Repair the Office installation. +314.0,Windows 10 display not waking up after sleep,,Windows 10 Version 21H2,1. Check power plan settings. 2. Update graphics and chipset drivers. 3. Disable hybrid sleep. 4. Run the Power Troubleshooter in Settings. +315.0,Microsoft Outlook not receiving emails from certain senders,,Office 365 Windows 10,1. Check Outlook filter settings. 2. Verify email account settings. 3. Disable email rules temporarily. 4. Repair the Outlook data file. +316.0,Windows 10 Task Manager not showing all processes,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Run System File Checker (SFC). 3. Check for Windows updates. 4. Create a new user account and test Task Manager. +317.0,Microsoft Excel worksheet tabs missing,,Office 365 Windows 10,1. Check worksheet tab visibility settings. 2. Check for workbook corruption. 3. Repair Microsoft Excel installation. 4. Update Microsoft Excel to the latest version. +318.0,Windows 11 search not working in File Explorer,,Windows 11 Version 22H2,1. Rebuild the search index. 2. Check search settings in File Explorer. 3. Run Windows Update. 4. Verify that the files are not excluded from search. +319.0,Microsoft Edge not opening PDF files,,Windows 10 Microsoft Edge Version 114.0.0.0,1. Clear browser cache. 2. Check PDF file associations in Windows. 3. Update Microsoft Edge to the latest version. 4. Test opening PDFs in another browser. +320.0,Windows 10 Bluetooth pairing unsuccessful,,Windows 10 Version 21H2,1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Remove and re-pair Bluetooth devices. 4. Run the Bluetooth Troubleshooter in Settings. +321.0,Microsoft Outlook search not returning results,,Office 365 Windows 10,1. Rebuild the Outlook search index. 2. Check Outlook indexing status. 3. Disable Windows Search service and restart. 4. Repair the Outlook data file. +322.0,Windows 10 Start Menu tiles disappeared,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Re-register Start Menu components. 3. Check for Windows updates. 4. Perform a System Restore to a previous stable state. +323.0,Microsoft Excel cells displaying hash symbols,,Office 365 Windows 10,1. Expand column width in Excel. 2. Check cell formatting for numbers. 3. Verify data types in cells. 4. Update Microsoft Excel to the latest version. +324.0,Windows 11 Action Center not opening,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party system utilities. 4. Perform a clean boot to identify conflicting processes. +325.0,Microsoft Outlook attachments not opening,,Office 365 Windows 10,1. Save the attachment and open from File Explorer. 2. Check Outlook trust center settings. 3. Disable antivirus temporarily. 4. Repair the Office installation. +326.0,Windows 10 microphone not working in Zoom,,Windows 10 Version 21H2,1. Check microphone settings in Zoom. 2. Update audio drivers. 3. Restart the computer. 4. Test the microphone in another application. +327.0,Microsoft Teams chat messages not sending,,Windows 10 Microsoft Teams Version 2.27.0,1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams. +328.0,Windows 11 printer not printing double-sided,,Windows 11 Version 22H2,1. Check printer settings for double-sided printing. 2. Update printer drivers. 3. Run the Printer Troubleshooter in Settings. 4. Test double-sided printing on another computer. +329.0,Microsoft Word document not opening from OneDrive,,Office 2019 Windows 10,1. Save the document locally before opening. 2. Check OneDrive sync status. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version. +330.0,Windows 10 display color calibration not saving,,Windows 10 Version 21H2,1. Check color profile settings. 2. Update graphics drivers. 3. Restart the computer. 4. Run the Display Color Calibration tool in Control Panel. +331.0,Microsoft Edge not playing audio on certain websites,,Windows 10 Microsoft Edge Version 115.0.0.0,1. Clear browser cache. 2. Check audio settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test audio on another browser. +332.0,Windows 11 Bluetooth headphones disconnecting,,Windows 11 Version 22H2,1. Forget and re-pair Bluetooth headphones. 2. Update Bluetooth drivers. 3. Check headphone battery level. 4. Run the Bluetooth Troubleshooter in Settings. +333.0,Microsoft Outlook calendar events duplicated,,Office 365 Windows 10,1. Check for duplicate calendar entries. 2. Repair the Outlook data file. 3. Disable third-party Outlook add-ins. 4. Update Outlook to the latest version. +334.0,Windows 10 Start Menu not opening after update,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Re-register Start Menu components. 4. Perform a System Restore to a previous stable state. +335.0,Microsoft Excel data validation not working,,Office 365 Windows 10,1. Check data validation settings in Excel. 2. Verify cell references. 3. Update Microsoft Excel to the latest version. 4. Test on a new Excel workbook. +336.0,Windows 11 Action Center notifications not showing,,Windows 11 Version 22H2,1. Check system time and date settings. 2. Restart Windows Explorer. 3. Check for Windows updates. 4. Disable unnecessary startup programs. +337.0,Microsoft Teams microphone not working in meetings,,Windows 10 Microsoft Teams Version 2.28.0,1. Check microphone settings in Teams. 2. Update audio drivers. 3. Restart the Teams application. 4. Test the microphone in another application. +338.0,Windows 10 slow performance after update,,Windows 10 Version 21H2,1. Check for disk errors using CHKDSK. 2. Disable unnecessary startup programs. 3. Update device drivers. 4. Run the Performance Troubleshooter in Settings. +339.0,Microsoft Outlook not syncing with Gmail,,Office 365 Windows 10,1. Check Gmail account settings in Outlook. 2. Re-create the Outlook profile. 3. Disable antivirus temporarily. 4. Repair the Outlook data file. +340.0,Windows 10 audio not working after sleep,,Windows 10 Version 21H2,1. Update audio drivers. 2. Disable fast startup. 3. Check power settings for audio devices. 4. Run the Windows Audio Troubleshooter. +341.0,Microsoft Excel formulas not updating automatically,,Office 365 Windows 10,1. Check calculation settings in Excel. 2. Verify formula references. 3. Disable manual calculation mode. 4. Update Microsoft Excel to the latest version. +342.0,Windows 11 File Explorer not responding,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party shell extensions. 4. Run System File Checker (SFC). +343.0,Microsoft Teams chat messages disappearing,,Windows 10 Microsoft Teams Version 2.29.0,1. Update Microsoft Teams to the latest version. 2. Check Teams message history settings. 3. Restart the Teams application. 4. Sign out and sign back in to Teams. +344.0,Windows 10 brightness control not working,,Windows 10 Version 21H2,1. Update graphics drivers. 2. Disable and re-enable the display adapter. 3. Check for Windows updates. 4. Test on a different user profile. +345.0,Microsoft Excel unable to copy and paste,,Office 365 Windows 10,1. Check clipboard history settings. 2. Restart Excel in safe mode. 3. Update Microsoft Excel to the latest version. 4. Test copy and paste in a new workbook. +346.0,Windows 11 network drive not accessible,,Windows 11 Version 22H2,1. Check network drive permissions. 2. Restart the computer and router. 3. Update network drivers. 4. Run the Network Troubleshooter in Settings. +347.0,Microsoft Outlook autocomplete suggestions missing,,Office 365 Windows 10,1. Check Outlook autocomplete settings. 2. Rebuild the Outlook autocomplete cache. 3. Repair the Outlook data file. 4. Update Outlook to the latest version. +348.0,Windows 10 microphone not working in Discord,,Windows 10 Version 21H2,1. Check microphone settings in Discord. 2. Update audio drivers. 3. Restart the computer. 4. Test the microphone in another application. +349.0,Microsoft Teams video calls not showing participant video,,Windows 10 Microsoft Teams Version 2.30.0,1. Update Microsoft Teams to the latest version. 2. Check camera settings in Teams. 3. Restart the Teams application. 4. Test video calls in another application. +350.0,Windows 10 printer not printing double-sided,,Windows 10 Version 21H2,1. Check printer settings for double-sided printing. 2. Update printer drivers. 3. Run the Printer Troubleshooter in Settings. 4. Test double-sided printing on another computer. +351.0,Microsoft Word document not opening from email,,Office 2019 Windows 10,1. Save the document locally before opening. 2. Check Outlook attachment settings. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version. +352.0,Windows 11 virtual desktops not switching,,Windows 11 Version 22H2,1. Check virtual desktop settings in Task View. 2. Restart Windows Explorer. 3. Reconnect monitors. 4. Run the System File Checker (SFC). +353.0,Microsoft Edge not loading web pages,,Windows 10 Microsoft Edge Version 116.0.0.0,1. Clear browser cache and cookies. 2. Check internet connection. 3. Update Microsoft Edge to the latest version. 4. Test web pages in another browser. +354.0,Windows 10 Bluetooth not connecting to headphones,,Windows 10 Version 21H2,1. Check Bluetooth device compatibility. 2. Restart Bluetooth services. 3. Update Bluetooth drivers. 4. Run the Bluetooth Troubleshooter in Settings. +355.0,Microsoft Excel cells displaying formula instead of result,,Office 365 Windows 10,1. Verify cell format and formula syntax. 2. Check for circular references. 3. Disable formula auditing in Excel. 4. Update Microsoft Excel to the latest version. +356.0,Windows 11 File Explorer not sorting files correctly,,Windows 11 Version 22H2,1. Check folder view settings. 2. Reset folder options to default. 3. Run the Disk Cleanup utility. 4. Run the System File Checker (SFC). +357.0,Microsoft Edge not responding to touchpad gestures,,Windows 10 Microsoft Edge Version 117.0.0.0,1. Clear browser cache and cookies. 2. Check touchpad settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test touchpad gestures in another browser. +358.0,Windows 10 Bluetooth not discovering devices,,Windows 10 Version 21H2,1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Check for Windows updates. 4. Run the Bluetooth Troubleshooter in Settings. +359.0,Microsoft Word document text disappearing,,Office 2016 Windows 10,1. Check document formatting. 2. Reapply paragraph styles. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation. +360.0,Windows 11 screen flickering issues,,Windows 11 Version 22H2,1. Update graphics drivers. 2. Adjust display refresh rate. 3. Disable hardware acceleration in applications. 4. Test on another monitor. +361.0,Microsoft Teams chat messages disappearing,,Windows 10 Microsoft Teams Version 2.31.0,1. Update Microsoft Teams to the latest version. 2. Check Teams message history settings. 3. Restart the Teams application. 4. Sign out and sign back in to Teams. +362.0,Windows 10 brightness control not working,,Windows 10 Version 21H2,1. Update graphics drivers. 2. Disable and re-enable the display adapter. 3. Check for Windows updates. 4. Test on a different user profile. +363.0,Microsoft Excel unable to open workbook,,Office 365 Windows 10,1. Check workbook compatibility with Excel version. 2. Run Excel in safe mode. 3. Repair the Office installation. 4. Test the workbook on another computer. +364.0,Windows 11 network drive not connecting,,Windows 11 Version 22H2,1. Check network drive credentials. 2. Restart the computer and router. 3. Update network drivers. 4. Run the Network Troubleshooter in Settings. +365.0,Microsoft Outlook crashes when sending email,Error 0xc0000005,Office 365 Windows 10,1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app. +366.0,Windows 10 audio not working in Zoom,,Windows 10 Version 21H2,1. Check audio settings in Zoom. 2. Update audio drivers. 3. Restart the computer. 4. Test audio in another application. +367.0,Microsoft Teams screen sharing freezing,,Windows 10 Microsoft Teams Version 2.32.0,1. Update Microsoft Teams to the latest version. 2. Check Teams screen sharing settings. 3. Restart the Teams application. 4. Test screen sharing in another meeting. +368.0,Windows 11 Wi-Fi not auto-connecting,,Windows 11 Version 22H2,1. Forget and reconnect to the Wi-Fi network. 2. Update network drivers. 3. Reset Wi-Fi settings in Network settings. 4. Run the Network Troubleshooter in Settings. +369.0,Microsoft Word auto-correct not working,,Office 2019 Windows 10,1. Check auto-correct settings in Word. 2. Disable and re-enable auto-correct. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version. +370.0,Windows 10 display brightness slider missing,,Windows 10 Version 21H2,1. Update graphics drivers. 2. Check display settings in Power options. 3. Restart the computer. 4. Run the Power Troubleshooter in Settings. +371.0,Microsoft Edge not saving passwords,,Windows 10 Microsoft Edge Version 118.0.0.0,1. Check browser settings for password saving. 2. Clear browser cache and cookies. 3. Update Microsoft Edge to the latest version. 4. Test password saving in another browser. +372.0,Windows 11 Bluetooth not connecting to headphones,,Windows 11 Version 22H2,1. Update Bluetooth and audio drivers. 2. Forget and re-pair Bluetooth devices. 3. Check headphone battery level. 4. Run the Bluetooth Troubleshooter in Settings. +373.0,Microsoft Outlook calendar events missing,,Office 365 Windows 10,1. Check calendar view settings. 2. Verify calendar synchronization. 3. Repair the Outlook data file. 4. Update Outlook to the latest version. +374.0,Windows 10 Start Menu not responding,,Windows 10 Version 21H2,1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable unnecessary startup programs. 4. Run the System File Checker (SFC). +375.0,Microsoft Excel data sorting not working,,Office 365 Windows 10,1. Verify data range for sorting. 2. Check for merged cells in the column. 3. Disable filters before sorting. 4. Update Microsoft Excel to the latest version. +376.0,Windows 11 Action Center not showing notifications,,Windows 11 Version 22H2,1. Check notification settings in Action Center. 2. Restart Windows Explorer. 3. Check for Windows updates. 4. Disable unnecessary startup programs. +377.0,Microsoft Teams unable to send messages,,Windows 10 Microsoft Teams Version 2.33.0,1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams. +378.0,Windows 10 printer not responding to print commands,,Windows 10 Version 21H2,1. Restart the Print Spooler service. 2. Check printer connectivity and power. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings. +379.0,Microsoft Word document not opening from email,,Office 2016 Windows 10,1. Save the document locally before opening. 2. Check Outlook attachment settings. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version. +380.0,Windows 11 virtual desktops missing,,Windows 11 Version 22H2,1. Check virtual desktop settings in Task View. 2. Restart Windows Explorer. 3. Reconnect monitors. 4. Run the System File Checker (SFC). +381.0,Microsoft Edge not playing sound in videos,,Windows 10 Microsoft Edge Version 119.0.0.0,1. Clear browser cache. 2. Check audio settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test videos in another browser. +382.0,Windows 10 Bluetooth not turning on,,Windows 10 Version 21H2,1. Check Bluetooth device compatibility. 2. Restart Bluetooth services. 3. Update Bluetooth drivers. 4. Run the Bluetooth Troubleshooter in Settings. +383.0,Microsoft Excel cells displaying formula instead of result,,Office 365 Windows 10,1. Check formula syntax. 2. Verify cell references. 3. Disable formula auditing in Excel. 4. Update Microsoft Excel to the latest version. +384.0,Windows 11 File Explorer crashes when opening,,Windows 11 Version 22H2,1. Restart Windows Explorer. 2. Disable third-party shell extensions. 3. Check for Windows updates. 4. Run System File Checker (SFC). +385.0,Microsoft Word document wonย’t open,,Microsoft Office Suite (Word) ,"1. Simplify complex formulae, reduce the number of worksheets, and minimize the amount of data used in each sheet. 2. Save the workbook in an earlier format like xls instead of xlsx. 3. Avoid using nested functions inside other functions. 4. Check the compatibility mode for Excel versions prior to 2007 and adjust settings accordingly." +386.0,Microsoft Excel spreadsheet crashes repeatedly,,Microsoft Office Suite (Excel) ,1. Check internet connection and make sure devices are signed into the same Microsoft Account. 2. Go to Send/Receive tab and click ย‘Send/Receive Groupsย’ dropdown. Select ย‘Check For New Messages Every X Minutesย’ option and set interval time. 3. Click on the gear icon > Options > Advanced > AutoAttach Settings > Repair AutoAttach. 4. Restart Outlook and reconnect your email account. +387.0,Microsoft Outlook email not syncing with server,,Microsoft Office Suite (Outlook) ,"1. Adjust video quality settings by clicking the three dots beside the camera icon and selecting ย‘Show more optionsย’. Then choose the appropriate setting based on network conditions. 2. Check bandwidth utilization using an online speed test tool. 3. Test the call between two computers on the same WiFi network to eliminate potential interference factors. 4. Consider switching to another browser, especially when joining large meetings or presentations." +388.0,Microsoft Teams video conferencing freezing,,Microsoft Teams ,1. Log out and log back into all synced devices using the same Microsoft Account credentials. 2. Double-check that the desired folders are checked under Sync Settings in the web interface. 3. Delete and re-add the affected folder(s) following these steps: right-click on the folder > Select Info > Manage Access > Share > Copy Link > Paste link > Right-click the shared link > Edit Permissions > Add People > Type the name of the person or group > Add > Send Invite. 4. Rebuild the OneDrive library via the desktop app's Settings > Option > General > Reset Library. +389.0,Windows 10 File Explorer not responding,,Windows 10 Version 21H2,Clear File Explorer history and recent files\n- Disable Quick Access in File Explorer options\n- Run System File Checker (SFC) to check for and repair corrupted system files\n- Check for Windows updates and install any pending updates +390.0,Microsoft Word document showing blank page,,Microsoft Office Suite (Word) ,Check document content for hidden text or white font color\n- Disable hardware acceleration in Word settings\n- Repair the Office installation through Control Panel\n- Open the document in Word Online or another Word processor\n- Update Microsoft Word to the latest version +391.0,Windows 10 Wi-Fi not connecting,,Windows 10 Version 21H2,Forget and reconnect to the Wi-Fi network\n- Update Wi-Fi drivers from Device Manager\n- Reset network settings using Command Prompt\n- Check if MAC filtering is enabled on the router\n- Run the Network Troubleshooter in Settings +392.0,Microsoft Outlook search not working,,Office 365 Windows 10 Version 21H2,Rebuild the Outlook search index\n- Check Outlook data file integrity using the Inbox Repair Tool\n- Disable Windows Search service and then re-enable it\n- Update Office to the latest version\n- Create a new Outlook profile and test the search +393.0,Windows 10 Blue Screen of Death (BSOD),Various error codes,Windows 10 Version 21H2,- Check for recently installed or updated drivers\n- Run Windows Memory Diagnostic to check for RAM issues\n- Perform a system restore to a previous stable state\n- Update Windows to the latest version\n- Check for overheating and clean the computer's int +394.0,Microsoft Teams video conferencing lagging or stuttering,,Windows 10 Version 21H2,Teams Client Version 1.5.00.21325 (64 bit) - Check internet speed and switch to a wired connection if possible\n- Lower video quality settings to reduce bandwidth usage\n- Mute background noise or move to a quieter location\n- Enable hardware acceleration in Team's settings\n- Restart both the Tea +395.0,Windows 10 laptop touchscreen unresponsive,,Windows 10 N/A,- Clean the touch screen surface thoroughly with a microfiber cloth\n- Check if any software has accidentally disabled the touchscreen function\n- Ensure that Touchpad settings are enabled (if applicable)\n- Run the Hardware and Devices troubleshooter in +396.0,Microsoft Access database corrupted,,N/A ,- Create a copy of the original database as a backup\n- Compact and repair the damaged database using the built-in tool in Access\n- Split the table(s) causing errors into smaller sizes and merge them together later\n- Convert complex queries or macros in +397.0,Microsoft Outlook emails not syncing across devices,,,Sign out and sign back into your account on all devices simultaneously\n- Check network connectivity and make sure devices are connected to the same server\n- Disable Offline Mode in Outlook settings\n- Ensure that IMAP or POP protocols are set up correctly\n- Contact IT Support or Microsoft Customer Service for further assistance +398.0,Microsoft Visio diagram elements disappearing or distorted,,N/A ,"Select 'Show All' under the 'Home' tab to display all elements currently visible\n- Zoom in or out of the diagram to ensure all shapes are in view\n- Switch between Normal, Page, and Slideshow views to verify proper rendering\n- Adjust shape sizing or positioning carefully to prevent overlap or misplacement\n- Consult official Visio documentation or support resources for additional solutions" +399.0,Microsoft Surface Book 3 sudden shutdown,,Windows 10 Pro Version 21H1 ,check if the battery needs to be replaced as IT may have reached its capacity limit\n- Ensure the power cord and adapter are correctly connected and working properly\n- Disable unused startup programs and services to conserve resources\n- Run System File Checker and DISM tools to detect and fix corrupted files\n- Perform a clean install of Windows by creating a bootable media and restoring essential data +400.0,Microsoft Office Word document crashes,,Version 2109 Build 13921.20254 ,Close other resource-intensive applications running on the same machine\n- Save the file in a different format like .rtf or .pdf to preserve formatting\n- Repair corrupt documents by navigating to 'File' > 'Info' > 'Check for Issues' > 'Show Document Pr +401.0,Xbox Series X frequent freezes during playback,,System Version: 21H1 ,Clear cache and temporary files by going to settings > System > Storage > Manage Storage > Select your console > Free up space > Yes\n- Turn off Instant on feature which can drain battery life and lead to performance degradation\n- Connect console via wired Ethernet cable rather than WiFi to enhance stability\n- Disconnect unnecessary accessories like Kinect sensors or USB flash drives\n- Contact Xbox Support for further assistance in diagnosing the cause and finding a solution +402.0,Microsoft Teams audio/visual glitches,,Version 1.4.00.2021051306 ,"Minimize background noise levels by using earphones or muting the mic when not speaking\n- Switch between speakers, headsets, or webcams to identify the faulty component(s)\n- Modify video resolution and compression settings within Teams preferences\n-" +403.0,Microsoft SQL Server excessive disk usage,,Version: 18.0 SP3-CU3-2021 ,Monitor database size growth rate over time and implement regular backups\n- Schedule index maintenance tasks to improve query response times\n- reduce fragmentation by utilizing DBCC SHRINKDATABASE command\n- Investigate possible database corruption by executing CHECKDB statement\n- Evaluate whether scaling horizontally or vertically would be more cost-effective depending on workload demands +404.0,Microsoft Edge frequent crashes,,Version 95.0.1020.81 ,"Clear browsing history, cookies, and cached images from settings > Privacy, search, and services > Choose what to clear\n- Reset settings to default values by navigating to settings > Profiles > more actions > Reset settings\n- Disable unwanted extensions and add-ons from settings > extensions > Manage extensions\n- Roll back to previous versions or enable Developer Mode from the three dots icon > Help and feedback > About Microsoft Edge\n- Completely uninstall and then reinstall Microsoft Edge to resolve any underlying problems" +405.0,Microsoft Hyper-V errors in VM configuration,,Version 21H1 ,Inspect event logs for specific error codes and descriptions in event Viewer\n- Confirm that necessary hardware requirements such as CPU Virtualization Technology (VTx) are met\n- Increase Memory allocation for each guest operating system\n- set appropriate integration components based on the host and guest OSes being used\n- Refer to official documentation or community forums for guidance regarding complex configurations or troubleshooting scenarios +406.0,Windows Explorer Crashing,,Windows 10 Version 21H1,- Restart Windows Explorer in Task Manager\n- Disable third-party shell extensions\n- Run System File Checker (SFC)\n- Check for Windows updates and install any pending updates\n- Perform a clean boot to identify conflicting software\nPreventative measure +407.0,Network Printer Offline,,HP LaserJet Pro MFP Windows 11 Pro,check printer connection and Restart both printer and computer\n- Update printer drivers from Device Manager\n- set the printer as the default in Control Panel\n- Clear print spooler and Restart the service\n- reinstall the printer software if necessary\nPreventative measures involve checking network connections and keeping printer drivers up-to-date. +408.0,Application Not Responding,,Microsoft Excel Windows 10,- Wait for the application to respond (may take time)\n- Check for pending updates for Microsoft Office\n- Disable add-ins in Excel\n- Repair Microsoft Office from Control Panel\n- Create a new user profile and test Excel\nPreventative measures include re +409.0,Sound Issues in Video Playback,,Realtek High Definition Audio Windows 10 Home,check audio cable connections and speaker settings\n- Update audio drivers from Device Manager\n- test the video File in another media player\n- Adjust sound settings in the media player\n- reinstall audio drivers if necessary\nPreventative measures involve regularly updating audio drivers and testing audio devices before media playback. +410.0,Internet Browser Not Opening,,Microsoft Edge Windows 10,End the Microsoft Edge process in Task Manager\n- Clear browsing data and cache\n- Disable unwanted extensions in Edge\n- repair or reinstall Microsoft Edge\n- Create a new user profile and test Edge\nPreventative measures include keeping Edge updated and avoiding the installation of conflicting browser extensions. +411.0,External Monitor Not Detected,,NVIDIA GeForce RTX 3060 16GB RAM,Windows 11 Home check cable connections and Monitor power\n- Update graphics drivers from NVIDIA website\n- Try a different display port or cable\n- check display settings in Windows\n- test the Monitor on another computer\nPreventative measures involve avoiding abrupt removal of external monitors and regularly checking cable connections. +412.0,Slow Startup,,Intel Core i9-10900K processor 32GB RAM,Windows 10 Pro Version 21H2 +413.0,File Association Issues,,Windows 11 Pro Version 22H2,Change default app associations in settings\n- repair File associations using Command Prompt\n- Use third-party tools to fix File associations\n- uninstall and reinstall the problematic application\n- check for Windows updates and install any pending updates\nPreventative measures involve regularly reviewing and adjusting default app associations. +414.0,Application Permissions Error,,Windows 10 Version 21H1,- Run the application as an administrator\n- Check the application's compatibility mode settings\n- Repair the application installation from Control Panel\n- Create a new user account and test the application\n- Update the application to the latest versio +415.0,USB Device Not Recognized,,Windows 10 Home Version 21H2,Try a different USB port or cable\n- Update USB drivers from Device Manager\n- check for Windows updates and install any pending updates\n- test the USB Device on another computer\n- Run the USB Troubleshooter in Control Panel\nPreventative measures involve safely ejecting USB devices and avoiding forceful removal. +416.0,Software Installation Failure,,Windows 11 Home Version 22H2,Run the installer as an administrator\n- Disable antivirus temporarily during installation\n- check for sufficient Disk space\n- Download the latest version of the software\n- install required dependencies if specified\nPreventative measures involve checking System requirements before installation and keeping software up-to-date. +417.0,Taskbar Icons Missing,,Windows 10 Pro Version 21H2,Restart Windows Explorer in Task Manager\n- check for Windows updates and install any pending updates\n- Rebuild the icon cache using Command Prompt\n- Perform a System File check using SFC\n- Reset the icon cache database\nPreventative measures include avoiding third-party tools that modify System icons and keeping the System updated. +418.0,System Crash During Gaming,,AMD Ryzen 9 5900X processor 64GB RAM,Windows 10 Pro Version 21H1 +419.0,Bluetooth Audio Sync Issues,,Realtek Bluetooth Windows 11,Disconnect and reconnect Bluetooth headphones\n- Update Bluetooth drivers from Device Manager\n- check for interference from other Bluetooth devices\n- Adjust audio settings in the playback Device settings\n- test audio with a different Bluetooth device\nPreventative measures include updating Bluetooth drivers regularly and avoiding interference from other electronic devices. +420.0,Unexpected System Reboots,,Intel Core i7-11700K processor 32GB RAM,"1. Check for overheating issues by monitoring system temperatures. 2. Verify the stability of the power supply unit (PSU). 3. Test the RAM for potential faults using diagnostic tools. 4. Update graphics drivers and other critical system drivers. 5. Run a full system antivirus scan to check for malware. 6. Review Event Viewer logs for error messages or critical events. 7. Disable automatic restart on system failure to view potential error messages. 8. Conduct a clean boot to identify conflicting software or drivers. 9. Check for pending BIOS or firmware updates from the motherboard manufacturer. 10. If the issue persists, consult with hardware or software support for further assistance." +421.0,Windows Search Not Working,,Windows 11 Home Version 22H2,Restart Windows search service in Services\n- Rebuild the search index in Control Panel\n- check for Windows updates and install any pending updates\n- Run the Windows search troubleshooter\n- Verify Windows search is enabled in Windows Features\nPreventative measures include regularly rebuilding the search index and keeping the System updated. +422.0,Application Window Resizing Issue,,NVIDIA GeForce RTX 3080 16GB RAM,"1. Check for graphics driver updates and install the latest version. 2. Verify if the issue occurs with specific applications or is system-wide. 3. Test in safe mode to rule out third-party software conflicts. 4. Disable display scaling for specific applications experiencing the issue. 5. Adjust display settings in the graphics control panel for custom resolutions. 6. Check for conflicting keyboard shortcuts triggering window resizing. 7. Run a malware scan to ensure the system is free of malicious software. 8. Review system logs for any relevant error messages or warnings. 9. If using multiple monitors, verify display settings and configurations. 10. If the problem persists, consider a system restore to a point before the issue occurred. If all else fails, contact NVIDIA support or seek assistance from relevant application forums." +423.0,Password Reset Failure,,Windows 10 Pro Version 21H2,Use password Reset Disk if available\n- Verify Microsoft account password recovery options\n- Run the Windows password Reset tool from installation media\n- check for keyboard layout issues during password entry\n- Create a new user account and transfer data\nPreventative measures include regularly updating account recovery options and creating password Reset disks. +424.0,Task Scheduler Not Triggering,,Windows 11 Pro Version 22H2,check the status of the Task Scheduler service\n- Verify triggers and conditions for the scheduled task\n- test the Task manually to Ensure functionality\n- Update Windows to the latest version\n- re-Create the scheduled Task if necessary\nPreventative measures include regularly testing and reviewing scheduled tasks. +425.0,Windows Update Stuck,,Windows 10 Home Version 21H2,Restart the Windows Update service in Services\n- Run the Windows Update troubleshooter\n- Clear the Windows Update cache\n- check for Disk space availability\n- manually Download and install the update\nPreventative measures include regularly checking for and installing Windows updates. +426.0,Browser SSL/TLS Error,,Google Chrome Windows 11,check System date and time settings\n- Clear browser cache and cookies\n- Update the browser to the latest version\n- Disable antivirus temporarily for testing\n- Adjust SSL/TLS settings in browser\nPreventative measures include keeping the System date and time accurate and regularly updating browsers. +427.0,Printer Paper Jam Error,,Epson WorkForce Pro Windows 10 Pro,check for any paper remnants in the printer\n- Reset the printer and check for firmware updates\n- Adjust paper guides in the paper tray\n- clean the paper feed rollers\n- reinstall printer drivers if necessary\nPreventative measures include using quality paper and regularly cleaning the paper feed components. +428.0,Application Crashes on Startup,,Windows 10 Version 21H1,- Run the application as an administrator\n- Disable compatibility mode settings\n- Update graphics drivers and DirectX\n- Reinstall Microsoft Visual C++ Redistributable\n- Test the application in safe mode\nPreventative measures include regularly updatin +429.0,Windows Firewall Blocking Connection,,Windows 10 Pro Version 21H2,check Windows Firewall rules for the affected application\n- temporarily Disable Windows Firewall for testing\n- Update network drivers from Device Manager\n- Reset network settings using netsh commands\n- reinstall the network adapter if necessary\nPreventative measures include regularly reviewing and adjusting Windows Firewall rules. +430.0,Random System Beeps,,Windows 11 Home Version 22H2,check System temperatures for overheating\n- Update motherboard firmware and BIOS\n- Disable System beep in Device Manager\n- Run a full System Scan for malware\n- test the System with minimal hardware\nPreventative measures include monitoring System temperatures and updating motherboard firmware. +431.0,File Access Permission Denied,,Windows 10 Version 21H2,take ownership of the File or folder in Security settings\n- check for user account permissions on the file\n- Run the application as an administrator\n- Disable third-party antivirus temporarily\n- test File Access in Safe Mode\nPreventative measures include regularly reviewing and adjusting File permissions. +432.0,Cursor Lag in Graphics Design Software,,NVIDIA Quadro RTX 4000 32GB RAM,"1. Check for updated graphics drivers and install the latest version. 2. Adjust graphics settings within the design software for optimal performance. 3. Verify if the issue occurs across multiple design applications or is specific to one. 4. Increase the system's virtual memory allocation. 5. Close unnecessary background applications to free up system resources. 6. Test the performance with hardware acceleration enabled/disabled in the design software settings. 7. Confirm that the design software is compatible with the installed operating system. 8. Monitor CPU and GPU temperatures to ensure there is no overheating. 9. Adjust the size of the document or canvas in the design software. 10. If the problem persists, consider upgrading hardware components or seek assistance from the design software's support forums." +433.0,VPN Connection Drops,,Windows 11 Pro Version 22H2,check for conflicts with third-party Security software\n- Update network drivers from Device Manager\n- Adjust VPN settings for stability\n- Try a different VPN server location\n- reinstall the VPN client software\nPreventative measures include regularly updating VPN client software and selecting stable server locations. +434.0,Windows Activation Error,,Windows 10 Home Version 21H2,Activate Windows using the product key\n- Run the Windows Activation troubleshooter\n- check for Windows updates and install any pending updates\n- Verify System date and time settings\n- Contact Microsoft Support for assistance\nPreventative measures include activating Windows promptly after installation and keeping the System date and time accurate. +435.0,External Webcam Not Detected,,Logitech C920 Windows 10 Pro,check USB cable and port for connectivity issues\n- Update USB drivers from Device Manager\n- test the webcam on another computer\n- reinstall webcam drivers if necessary\n- check for Windows updates and install any pending updates\nPreventative measures involve safely ejecting external webcams and avoiding abrupt removal. +436.0,Windows Sleep Mode Issues,,Windows 11 Home Version 22H2,Update graphics and chipset drivers from Device Manager\n- Adjust power settings in Control Panel\n- Disable hybrid sleep and fast startup\n- check for pending updates for the operating system\n- test sleep Mode in Safe Mode\nPreventative measures include regularly updating drivers and adjusting power settings appropriately. +437.0,Application Font Rendering Issue,,Windows 10 Version 21H1,Adjust ClearType settings in Control Panel\n- Update graphics drivers from Device Manager\n- check for pending updates for the application\n- Disable display scaling for the application\n- test the application on a different monitor\nPreventative measures include regularly updating graphics drivers and adjusting display settings. +438.0,Taskbar Not Responding,,Windows 10 Pro Version 21H2,- Restart Windows Explorer in Task Manager\n- Disable third-party shell extensions\n- Run System File Checker (SFC)\n- Check for Windows updates and install any pending updates\n- Perform a clean boot to identify conflicting software\nPreventative measure +439.0,Windows Start Menu Not Opening,,Windows 11 Pro Version 22H2,Restart Windows Explorer in Task Manager\n- Run the Start menu troubleshooter\n- check for Windows updates and install any pending updates\n- Create a new user account and test the Start menu\n- Perform a System restore to a previous point\nPreventative measures include regularly checking for and installing Windows updates. +440.0,Application Print Dialog Not Responding,,Windows 10 Version 21H2,End the application process in Task Manager\n- check for pending updates for the application\n- Disable third-party print management tools\n- reinstall the application if necessary\n- test printing with a different application\nPreventative measures include regularly updating applications and checking for compatibility issues. +441.0,File Sync Issues with Cloud Storage,,Microsoft OneDrive Windows 11 Home,check internet connection and speed\n- Restart OneDrive sync process in Task Manager\n- check for conflicts in File names or paths\n- repair OneDrive installation from Control Panel\n- Reauthorize OneDrive account if necessary\nPreventative measures include regularly checking sync settings and keeping the OneDrive client updated. +442.0,Microsoft Store App Installation Failure,,Windows 10 Pro Version 21H2,Reset Microsoft Store cache using wsreset command\n- check for Windows updates and install any pending updates\n- Run the Windows Store troubleshooter\n- Sign out and Sign back into Microsoft Store\n- reinstall Microsoft Store app using PowerShell\nPreventative measures include regularly checking for and installing Windows updates. +443.0,External Hard Drive Not Recognized,,Seagate Backup Plus Windows 11,test the external hard drive on another computer\n- check USB cable and port for connectivity issues\n- Update USB drivers from Device Manager\n- Assign a drive letter using Disk Management\n- reinstall USB controllers if necessary\nPreventative measures involve safely ejecting external hard drives and avoiding abrupt removal. +444.0,Windows Blue Screen during Hibernate,,Windows 10 Home Version 21H2,check for driver updates from Device Manager\n- Disable fast startup in power options\n- Run Windows Memory Diagnostic Tool\n- check for Disk errors using CHKDSK\n- Update BIOS to the latest version\nPreventative measures include regularly updating drivers and avoiding interruptions during hibernate. +445.0,Application Permission Request Loop,,Windows 11 Home Version 22H2,check for pending updates for the application\n- Run the application as an administrator\n- Reset app permissions in settings\n- Disable user account Control (UAC) temporarily\n- reinstall the application if necessary\nPreventative measures include regularly updating applications and reviewing app permissions. +446.0,Bluetooth Device Pairing Issues,,Windows 10 Pro Version 21H2,check if Bluetooth is enabled in settings\n- Restart Bluetooth service in Services\n- Remove and re-pair the Bluetooth device\n- Update Bluetooth drivers from Device Manager\n- test the Bluetooth Device on another system\nPreventative measures include regularly updating Bluetooth drivers and ensuring proper Device pairing. +447.0,Microsoft Edge Not Opening PDFs,,Microsoft Edge Windows 11 Pro,Clear browser cache and cookies\n- Reset PDF association settings in Control Panel\n- Update Microsoft Edge to the latest version\n- Disable PDF viewer extensions in Edge\n- test opening PDFs in a different browser\nPreventative measures include regularly updating browsers and adjusting PDF settings. +448.0,Windows Automatic Updates Disabled,,Windows 10 Home Version 21H2,check for group policy settings restricting updates\n- Run the Windows Update troubleshooter\n- modify registry settings for Windows Update\n- manually Download and install the latest cumulative Update\n- check for third-party software conflicting with updates\nPreventative measures include regularly checking and enabling Windows automatic updates. +449.0,External Display Flickering,,NVIDIA GeForce GTX 1660 Ti 16GB RAM,"1. Check for updated graphics drivers and install the latest version. 2. Inspect the display cable for any signs of damage or loose connections. 3. Test the external display with a different cable or connection port. 4. Adjust the refresh rate and resolution settings for the external display. 5. Confirm that the flickering issue is not present on another display or monitor. 6. Power cycle the external display and reconnect it to the system. 7. Update the firmware or drivers for the external display if applicable. 8. Disable hardware acceleration in applications displayed on the external monitor. 9. Test the system with a different external display to isolate the issue. 10. If the problem persists, contact NVIDIA support or seek assistance from the external display manufacturer's support." +450.0,Windows Taskbar Color Issue,,Windows 10 Pro Version 21H2,Reset color settings in Personalization\n- check for pending updates for Windows\n- Reapply the System theme in settings\n- Disable third-party theme customization tools\n- test with a default System theme\nPreventative measures include avoiding third-party theme modifications and regularly updating Windows. +451.0,Microsoft Teams Screen Sharing Problems,,Microsoft Teams Windows 11 Pro,check internet connection and bandwidth\n- Update Microsoft Teams to the latest version\n- test screen sharing with a different application\n- Restart the Teams application and Try again\n- Disable hardware acceleration in Teams settings\nPreventative measures include regularly updating Microsoft Teams and optimizing internet connectivity. +452.0,Windows Photo Viewer Crashes,,Windows 10 Home Version 21H2,Update graphics drivers from Device Manager\n- test the images with a different photo Viewer\n- repair or reinstall Windows photo Viewer\n- check for Windows updates and install any pending updates\n- Run the Windows Store Apps troubleshooter\nPreventative measures include regularly updating graphics drivers and using alternative photo viewers. +453.0,Application Menu Items Missing,,Windows 11 Home Version 22H2,check for pending updates for the application\n- Reset application settings to default\n- reinstall the application if necessary\n- test the application on a different user account\n- Contact the application Support for assistance\nPreventative measures include regularly updating applications and reviewing user settings. +454.0,Windows Defender Update Error,,Windows 10 Pro Version 21H2,check for third-party antivirus software conflicts\n- Restart Windows Defender service in Services\n- Clear Windows +455.0,Windows Spotlight Not Working,,Windows 11 Pro Version 22H2,Reset Windows Spotlight settings in settings\n- check for pending updates for Windows\n- Run the Windows Update troubleshooter\n- Verify internet connectivity for Spotlight\n- Reapply the desired Spotlight settings\nPreventative measures include regularly updating Windows and ensuring a stable internet connection for Spotlight. +456.0,Windows Snipping Tool Not Saving,,Windows 10 Home Version 21H2,check for pending updates for Windows\n- Reset Snipping tool preferences in settings\n- repair or reinstall Snipping Tool\n- test capturing screenshots with the Snip & Sketch Tool\n- check for available Disk space on the system\nPreventative measures include regularly updating Windows and managing Disk space efficiently. +457.0,Microsoft Word Document Corruption,,Microsoft Word Windows 11 Pro,Open the document in Safe Mode\n- repair the document using the Open and repair option\n- copy content to a new Word document\n- check for pending updates for Microsoft Word\n- test the document on a different system\nPreventative measures include regular backups and avoiding abrupt document closures. +458.0,Windows Search Not Finding Files,,Windows 10 Pro Version 21H2,Rebuild the search index in Indexing options\n- check for pending updates for Windows\n- Run the Windows search troubleshooter\n- Verify File Indexing settings in File Explorer\n- test searching with specific File names\nPreventative measures include regularly updating Windows and monitoring search index health. +459.0,External Monitor Resolution Issue,,Intel UHD Graphics 630 Windows 11 Home,Update graphics drivers from Device Manager\n- Adjust display settings in graphics Control Panel\n- check for pending updates for Windows\n- test the external Monitor on another system\n- Reconfigure Monitor settings in display settings\nPreventative measures include regularly updating graphics drivers and verifying Monitor compatibility. +460.0,Windows Calendar App Sync Problem,,Windows 10 Home Version 21H2,check internet connection and account settings\n- Remove and re-add the account in Calendar settings\n- Update Windows Calendar app to the latest version\n- test syncing with a different Calendar app\n- Verify account permissions for Calendar access\nPreventative measures include regularly updating the Calendar app and ensuring account settings are correct. +461.0,Windows File Explorer Crashes,,Windows 11 Pro Version 22H2,- Restart File Explorer in Task Manager\n- Disable third-party shell extensions\n- Run System File Checker (SFC)\n- Check for pending updates for Windows\n- Test File Explorer in Safe Mode\nPreventative measures include avoiding excessive file operations +462.0,Microsoft Store App Update Failure,,Windows 10 Pro Version 21H2,check for pending updates for Windows\n- Reset Microsoft Store cache using wsreset command\n- Sign out and Sign back into Microsoft Store\n- reinstall the problematic app if necessary\n- Run the Windows Update troubleshooter\nPreventative measures include regularly checking for and installing Windows updates. +463.0,Windows Task Manager Not Responding,,Windows 10 Home Version 21H2,- Restart Task Manager using Ctrl + Shift + Esc\n- Run System File Checker (SFC)\n- Check for pending updates for Windows\n- Perform a clean boot to identify conflicting software\n- Test Task Manager in Safe Mode\nPreventative measures include avoiding ex +464.0,Windows 10 Start Menu Tiles Missing,,Windows 10 Pro Version 21H2,Restart Windows Explorer in Task Manager\n- Run the Start menu troubleshooter\n- check for pending updates for Windows\n- Create a new user account and test the Start menu\n- Perform a System restore to a previous point\nPreventative measures include regularly updating Windows and monitoring Start menu settings. +465.0,Windows Media Player Not Playing,,Windows 11 Home Version 22H2,check for pending updates for Windows\n- Update audio and video codecs\n- Reset Windows media Player settings\n- test the media files with a different player\n- reinstall Windows media Player if necessary\nPreventative measures include regularly updating Windows and codec packs. +466.0,Windows Firewall Blocking Apps,,Windows 10 Pro Version 21H2,check Windows Firewall settings for blocked apps\n- Disable third-party Firewall or Security software\n- Run the Windows Firewall troubleshooter\n- test app connectivity with Firewall disabled\n- Reconfigure Firewall rules if necessary\nPreventative measures include regularly reviewing Firewall settings and avoiding unnecessary app blocking. +467.0,Windows 11 Taskbar Transparency Issue,,Windows 11 Pro Version 22H2,- Reset transparency settings in Personalization\n- Check for pending updates for Windows 11\n- Disable third-party theme customization tools\n- Test with default system theme\n- Reapply desired transparency settings\nPreventative measures include avoidin +468.0,Windows Defender Not Turning On,,Windows 10 Home Version 21H2,check for conflicts with third-party antivirus software\n- Restart Windows Defender service in Services\n- Run the Windows Update troubleshooter\n- manually Update Windows Defender definitions\n- Verify System date and time settings\nPreventative measures include regularly updating Windows and using a single antivirus solution. +469.0,Windows Sleep Mode Issue,,Windows 11 Home Version 22H2,check power settings in Control Panel\n- Update graphics and chipset drivers\n- Run the power troubleshooter\n- check for pending updates for Windows\n- Disable background applications and processes\nPreventative measures include managing power settings and updating drivers regularly. +470.0,Windows Photos App Not Opening,,Windows 10 Pro Version 21H2,check for pending updates for Windows\n- Reset Photos app preferences in settings\n- repair or reinstall Photos app\n- test opening images with a different Viewer\n- Run the Windows Store Apps troubleshooter\nPreventative measures include regularly updating Windows and using alternative photo viewers. +471.0,Windows Action Center Not Responding,,Windows 11 Pro Version 22H2,Restart Windows Explorer in Task Manager\n- Run the System maintenance troubleshooter\n- check for pending updates for Windows\n- Create a new user account and test Action Center\n- Perform a System restore to a previous point\nPreventative measures include regularly updating Windows and monitoring System maintenance. +472.0,Microsoft Edge Not Syncing Favorites,,Microsoft Edge Windows 10 Home,check internet connection and Edge sync settings\n- Sign out and Sign back into Microsoft Edge\n- Update Microsoft Edge to the latest version\n- test syncing with a different browser\n- Reauthorize Microsoft account for syncing\nPreventative measures include regularly updating browsers and verifying sync settings. +473.0,Windows User Account Control Issues,,Windows 10 Pro Version 21H2,Adjust UAC settings in Control Panel\n- check for pending updates for Windows\n- Reset UAC preferences using group policy Editor\n- test UAC prompts with a different user account\n- Perform a clean boot to identify conflicting software\nPreventative measures include regularly updating Windows and managing UAC settings appropriately. +474.0,Windows Bluetooth Peripheral Connection Issues,,Windows 11 Home Version 22H2,Verify if Bluetooth is enabled in settings\n- Restart Bluetooth service in Services\n- Remove and re-pair the Bluetooth device\n- Update Bluetooth drivers from Device Manager\n- test the Bluetooth Device on another system\nPreventative measures include regularly updating Bluetooth drivers and ensuring proper Device pairing. +475.0,Windows Desktop Icons Rearranging,,Windows 10 Home Version 21H2,Disable auto-arrange and align to grid in View options\n- check for pending updates for Windows\n- Run the Desktop icon troubleshooter\n- test icon positioning on a different user account\n- Reconfigure Desktop icon settings\nPreventative measures include regularly updating Windows and avoiding frequent changes to Desktop settings. +476.0,Windows Microsoft Store App Missing,,Windows 10 Pro Version 21H2,check for pending updates for Windows\n- Reset Start menu layout in settings\n- Run the Microsoft Store troubleshooter\n- reinstall Microsoft Store app using PowerShell\n- Perform a System restore to a previous point\nPreventative measures include regularly updating Windows and monitoring Start menu layout changes. +477.0,Windows Print Spooler Not Running,,Windows 11 Pro Version 22H2,Start the print spooler service in Services\n- check for pending updates for Windows\n- Run the printer troubleshooter\n- Clear print spooler files from the system\n- reinstall printer drivers if necessary\nPreventative measures include regularly updating Windows and monitoring print spooler service status. +478.0,Windows Taskbar Jump List Missing,,Windows 10 Home Version 21H2,Reset jump list settings in Taskbar properties\n- check for pending updates for Windows\n- Reconfigure recent items and frequent places settings\n- test with a different user account\n- Perform a System restore to a previous point\nPreventative measures include regularly updating Windows and managing jump list preferences. +479.0,Windows Narrator Not Working,,Windows 11 Home Version 22H2,check Narrator settings in Ease of Access\n- Update audio drivers from Device Manager\n- Run the Windows Update troubleshooter\n- test with a different user account\n- Perform a clean boot to identify conflicting software\nPreventative measures include regularly updating Windows and ensuring proper audio configurations. +480.0,Windows System Restore Failure,,Windows 10 Pro Version 21H2,Disable antivirus software temporarily\n- check for pending updates for Windows\n- Run the System restore troubleshooter\n- Perform a clean boot and attempt System restore\n- test restoring to a different restore point\nPreventative measures include regularly creating restore points and monitoring System stability. +481.0,Windows Lock Screen Background Not Changing,,Windows 11 Pro Version 22H2,Reset lock screen settings in settings\n- check for pending updates for Windows\n- Run the Windows Update troubleshooter\n- Reapply desired lock screen background\n- test with a different user account\nPreventative measures include regularly updating Windows and adjusting lock screen preferences. +482.0,Windows Sticky Notes Not Opening,,Windows 10 Home Version 21H2,check for pending updates for Windows\n- Reset Sticky Notes preferences in settings\n- repair or reinstall Sticky Notes app\n- test with a different user account\n- Run the Windows Store Apps troubleshooter\nPreventative measures include regularly updating Windows and using alternative note-taking apps. +483.0,Windows 10 Action Center Missing,,Windows 10 Pro Version 21H2,- Check for pending updates for Windows\n- Reset taskbar settings in Taskbar properties\n- Run the System File Checker (SFC)\n- Reconfigure Action Center preferences\n- Perform a system restore to a previous point\nPreventative measures include regularly +484.0,Windows Calculator App Not Calculating,,Windows 11 Home Version 22H2,check for pending updates for Windows\n- Reset Calculator app preferences in settings\n- repair or reinstall Calculator app\n- test with a different Calculator application\n- Run the Windows Store Apps troubleshooter\nPreventative measures include regularly updating Windows and using alternative Calculator apps. +485.0,Windows 10 Task View Not Working,,Windows 10 Home Version 21H2,check for pending updates for Windows\n- Reset Task View preferences in settings\n- Run the Windows Update troubleshooter\n- Reconfigure virtual Desktop settings\n- test with a different user account\nPreventative measures include regularly updating Windows and monitoring virtual Desktop configurations. +486.0,Windows 10 File History Not Working,,Windows 11 Pro Version 22H2,check for pending updates for Windows\n- Reset File history settings in Control Panel\n- Run the File history troubleshooter\n- Verify external drive connections\n- Reconfigure File history backup frequency\nPreventative measures include regularly updating Windows and monitoring File history backup status. +487.0,Windows 10 Volume Mixer Not Opening,,Windows 10 Pro Version 21H2,check for pending updates for Windows\n- Reset Volume Mixer preferences in Control Panel\n- Run the Windows Update troubleshooter\n- reinstall audio drivers from Device Manager\n- test with a different user account\nPreventative measures include regularly updating Windows and maintaining updated audio configurations. +488.0,Windows 10 VPN Connection Issues,,Windows 10 Home Version 21H2,Verify VPN configuration settings\n- check for pending updates for Windows\n- Run the network adapter troubleshooter\n- Reconfigure VPN connection settings\n- test VPN connectivity on a different network\nPreventative measures include regularly updating Windows and ensuring accurate VPN configuration. +489.0,Microsoft Word AutoSave Not Working,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nReset AutoSave preferences in Word options\nRun the Microsoft Office Repair Tool\nTest with a different document\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring document save behavior. +490.0,Windows 10 Bluetooth Audio Lag,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nUpdate Bluetooth drivers from Device Manager\nAdjust audio quality settings in Bluetooth options\nTest Bluetooth audio on a different device\nRestart Bluetooth service in Services\nPreventative measures include regularly updating Windows and using compatible Bluetooth devices. +491.0,Windows 10 Xbox App Not Opening,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nReset Xbox app preferences in Settings\nRun the Windows Store Apps troubleshooter\nReinstall Xbox app using PowerShell\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring app launch performance. +492.0,Windows 11 Live Tiles Not Updating,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nReset Start menu layout in Settings\nRun the Windows Update Troubleshooter\nReconfigure Live Tile settings\nTest with a different user account\nPreventative measures include regularly updating Windows and adjusting Live Tile preferences. +493.0,Windows 10 Microsoft Store Download Issues,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset Microsoft Store preferences in Settings\nRun the Windows Store Apps troubleshooter\nClear Microsoft Store cache from Apps settings\nReinstall problematic apps\nPreventative measures include regularly updating Windows and monitoring app download reliability. +494.0,Windows 10 Network Printer Offline,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nRestart the printer and verify network connection\nRun the Printer Troubleshooter\nReinstall printer drivers if necessary\nTest printing with a USB connection\nPreventative measures include regularly updating Windows and ensuring stable network connectivity for printers. +495.0,Microsoft Edge PDF Printing Issues,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nReset Microsoft Edge settings to default\nUse a different PDF viewer for printing\nUpdate printer drivers from Device Manager\nTest printing with a different browser\nPreventative measures include regularly updating browsers and checking printer compatibility. +496.0,Windows 11 Start Menu Not Responding,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Start Menu Troubleshooter\nReconfigure Start menu layout\nPerform a system restore to a previous point\nPreventative measures include regularly updating Windows and monitoring Start menu responsiveness. +497.0,Windows 10 Taskbar Icons Disappearing,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset taskbar settings in Taskbar properties\nRun the System File Checker (SFC)\nReconfigure icon notifications in Settings\nPerform a clean boot to identify conflicting software\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools. +498.0,Windows 10 Hibernate Not Working,,Windows 10 Pro Version 21H2,Check power settings in Control Panel\nUpdate graphics and chipset drivers\nRun the Power Troubleshooter\nCheck for pending updates for Windows\nDisable background applications and processes\nPreventative measures include managing power settings and updating drivers regularly. +499.0,Microsoft Outlook Search Not Working,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRebuild Outlook search index\nReset search options in Outlook settings\nRepair Microsoft Outlook through Control Panel\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring search functionality. +500.0,Windows 10 Cortana Not Responding,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nRestart Cortana process in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure Cortana settings in Settings\nTest with a different user account\nPreventative measures include regularly updating Windows and adjusting Cortana preferences. +501.0,Windows 10 Mail App Not Syncing,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nReset Mail app preferences in Settings\nRun the Windows Store Apps troubleshooter\nReconfigure email account settings\nTest with a different email client\nPreventative measures include regularly updating Windows and monitoring email synchronization. +502.0,Windows 11 Dark Mode Not Applying,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nReset Dark Mode settings in Settings\nRun the Windows Update Troubleshooter\nReapply Dark Mode preferences\nTest with a different user account\nPreventative measures include regularly updating Windows and adjusting Dark Mode preferences. +503.0,Windows 10 Remote Desktop Connection Issues,,Windows 10 Pro Version 21H2,Verify remote desktop settings in Control Panel\nCheck for pending updates for Windows\nRun the Remote Desktop Troubleshooter\nReconfigure firewall settings for Remote Desktop\nTest with a different remote desktop client\nPreventative measures include regularly updating Windows and ensuring secure remote desktop configurations. +504.0,Windows 10 Start Menu Tiles Missing,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset Start menu layout in Settings\nRun the Start Menu Troubleshooter\nReconfigure Live Tile settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring Live Tile behavior. +505.0,Windows 10 Disk Cleanup Not Working,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nRun Disk Cleanup as an administrator\nReset Disk Cleanup settings in Registry Editor\nPerform a clean boot to identify conflicting software\nTest with a different user account\nPreventative measures include regularly updating Windows and using alternative disk cleanup tools. +506.0,Windows 11 Multiple Desktops Not Working,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nReset Task View preferences in Settings\nRun the Windows Update Troubleshooter\nReconfigure virtual desktop settings\nTest with a different user account\nPreventative measures include regularly updating Windows and managing virtual desktop configurations. +507.0,Windows 10 Lock Screen Slideshow Not Changing,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset lock screen settings in Settings\nRun the Windows Update Troubleshooter\nReapply desired lock screen slideshow\nTest with a different user account\nPreventative measures include regularly updating Windows and adjusting lock screen preferences. +508.0,Microsoft Edge Favorites Disappeared,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nRestore favorites from the backup folder\nRun the Windows Update Troubleshooter\nReconfigure sync settings for Microsoft Edge\nTest with a different user account\nPreventative measures include regularly updating browsers and creating periodic backups of favorites. +509.0,Windows 10 Action Center Not Opening,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure Action Center settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring Action Center responsiveness. +510.0,Windows 11 System Restore Not Working,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRun System Restore in Safe Mode\nReconfigure system restore settings in Control Panel\nPerform a clean boot to identify conflicting software\nTest with a different user account\nPreventative measures include regularly updating Windows and creating restore points before system changes. +511.0,Windows 10 Quick Access Not Updating,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset Quick Access preferences in File Explorer\nRun the Windows Update Troubleshooter\nReconfigure indexing options for Quick Access\nTest with a different user account\nPreventative measures include regularly updating Windows and managing Quick Access settings. +512.0,Windows 10 Sleep Mode Not Working,,Windows 10 Pro Version 21H2,Check power settings in Control Panel\nUpdate graphics and chipset drivers\nRun the Power Troubleshooter\nCheck for pending updates for Windows\nDisable background applications and processes\nPreventative measures include managing power settings and updating drivers regularly. +513.0,Microsoft Word Track Changes Not Working,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nReset Track Changes preferences in Word options\nRun the Microsoft Office Repair Tool\nTest with a different document\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring document change tracking. +514.0,Windows 10 Screen Auto-Rotation Not Working,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nUpdate graphics drivers from Device Manager\nReset auto-rotation settings in Display options\nTest with a different user account\nRestart the device to apply changes\nPreventative measures include regularly updating Windows and adjusting screen rotation preferences. +515.0,Windows 11 Taskbar Not Hiding,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure taskbar auto-hide settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring taskbar behavior. +516.0,Windows 10 File Explorer Crashing,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the System File Checker (SFC)\nReconfigure File Explorer options\nPerform a clean boot to identify conflicting software\nPreventative measures include regularly updating Windows and avoiding third-party file management tools. +517.0,Microsoft Edge Not Remembering Passwords,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nReset password settings in Microsoft Edge\nRun the Windows Update Troubleshooter\nReconfigure sync settings for Microsoft Edge\nTest with a different user account\nPreventative measures include regularly updating browsers and managing password settings. +518.0,Windows 10 System Tray Icons Missing,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset system tray settings in Taskbar properties\nRun the System File Checker (SFC)\nReconfigure notification area settings\nPerform a clean boot to identify conflicting software\nPreventative measures include regularly updating Windows and avoiding third-party system tray management tools. +519.0,Microsoft Excel Pivot Table Not Refreshing,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nRefresh data source connections in Excel\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring pivot table data sources. +520.0,Windows 11 Battery Icon Missing,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nReset system tray settings in Taskbar properties\nRun the Windows Update Troubleshooter\nReconfigure battery icon settings in Power options\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring system tray behavior. +521.0,Windows 10 Desktop Icons Rearranging,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset desktop icon settings in Desktop properties\nRun the Windows Update Troubleshooter\nReconfigure desktop icon spacing\nTest with a different user account\nPreventative measures include regularly updating Windows and avoiding third-party desktop customization tools. +522.0,Windows 11 Volume Mixer Not Remembering Settings,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nReset volume mixer settings in Sound options\nRun the Windows Update Troubleshooter\nReconfigure individual app volume settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring volume mixer behavior. +523.0,Windows 10 File History Not Restoring Files,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nReset File History settings in Control Panel\nRun the File History Troubleshooter\nVerify external drive connections\nReconfigure File History restore options\nPreventative measures include regularly updating Windows and monitoring File History backup and restore processes. +524.0,Microsoft Outlook Calendar Reminders Not Working,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nReset reminder settings in Outlook options\nRun the Microsoft Office Repair Tool\nTest with a different Outlook profile\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring calendar reminder settings. +525.0,Windows 11 Action Center Notifications Delayed,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure Action Center notification settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring Action Center responsiveness. +526.0,Windows 10 Microsoft Store Apps Not Launching,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset Microsoft Store preferences in Settings\nRun the Windows Store Apps troubleshooter\nReinstall problematic apps\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring app launch performance. +527.0,Windows 10 Search Bar Not Responding,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure search bar settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring search bar responsiveness. +528.0,Windows 11 Bluetooth Not Discoverable,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nUpdate Bluetooth drivers from Device Manager\nRestart Bluetooth service in Services\nReconfigure Bluetooth settings in Device Manager\nTest with a different user account\nPreventative measures include regularly updating Windows and using compatible Bluetooth devices. +529.0,Microsoft Excel AutoSave Not Syncing,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nReset AutoSave preferences in Excel options\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring AutoSave synchronization. +530.0,Windows 10 Screen Flickering,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nUpdate graphics drivers from Device Manager\nAdjust display refresh rate settings\nRun the Windows Update Troubleshooter\nTest with a different user account\nPreventative measures include regularly updating Windows and using compatible display drivers. +531.0,Windows 11 File Explorer Not Responding,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the System File Checker (SFC)\nReconfigure File Explorer options\nPerform a clean boot to identify conflicting software\nPreventative measures include regularly updating Windows and avoiding third-party file management tools. +532.0,Microsoft Edge Slow Page Loading,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nClear browsing data and cache\nRun the Windows Update Troubleshooter\nDisable unnecessary extensions\nTest with a different user account\nPreventative measures include regularly updating browsers and optimizing internet connection. +533.0,Windows 10 Taskbar Not Showing Icons,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nReset taskbar settings in Taskbar properties\nRun the System File Checker (SFC)\nReconfigure icon notifications in Settings\nPerform a clean boot to identify conflicting software\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools. +534.0,Microsoft Outlook Email Disappearing,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nReconfigure email account settings\nVerify Microsoft 365 subscription status\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring email account activity. +535.0,Windows 11 Start Menu Not Opening,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure Start Menu settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring Start Menu responsiveness. +536.0,Windows 10 Taskbar Icons Blank,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nReset taskbar icon cache\nRun the System File Checker (SFC)\nReconfigure icon notifications in Settings\nPerform a clean boot to identify conflicting software\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools. +537.0,Microsoft Edge Printing Issues,,Microsoft Edge Windows 11 Pro,Check for pending updates for Microsoft Edge\nReset printing preferences in Microsoft Edge\nRun the Windows Update Troubleshooter\nReinstall printer drivers\nTest with a different user account\nPreventative measures include regularly updating browsers and monitoring printer compatibility. +538.0,Windows 10 Lock Screen Not Changing,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset lock screen settings in Personalization\nRun the Windows Update Troubleshooter\nReconfigure background slideshow options\nTest with a different user account\nPreventative measures include regularly updating Windows and adjusting lock screen preferences. +539.0,Microsoft Word Not Responding,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nRestart Microsoft Word in Safe Mode\nRun the Microsoft Office Repair Tool\nReconfigure add-ins in Word options\nTest with a different document\nPreventative measures include regularly updating Microsoft Office and monitoring application responsiveness. +540.0,Windows 11 Sleep Mode Not Working,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nUpdate graphics and chipset drivers\nRun the Power Troubleshooter\nCheck for conflicting sleep settings in BIOS\nTest with a different user account\nPreventative measures include managing power settings and updating drivers regularly. +541.0,Windows 10 Mouse Pointer Disappearing,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nUpdate graphics drivers from Device Manager\nReconfigure mouse pointer settings in Control Panel\nRun the Windows Update Troubleshooter\nTest with a different user account\nPreventative measures include regularly updating Windows and using compatible mouse drivers. +542.0,Windows 10 Battery Drain Issue,,Windows 10 Home Version 21H2,"Check for pending updates for Windows\nRun the Power Troubleshooter\nIdentify and close background applications\nUpdate graphics and chipset drivers\nTest with a different user account\nPreventative measures include managing power settings, closing unnecessary apps, and monitoring battery health." +543.0,Microsoft Excel Filter Not Working,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nReset filter preferences in Excel\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring filter criteria. +544.0,Windows 11 Bluetooth Not Connecting,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nUpdate Bluetooth drivers from Device Manager\nRestart Bluetooth service in Services\nReconfigure Bluetooth settings in Device Manager\nTest with a different user account\nPreventative measures include regularly updating Windows and using compatible Bluetooth devices. +545.0,Microsoft Outlook Not Receiving Emails,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nReconfigure email account settings\nVerify Microsoft 365 subscription status\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring email account activity. +546.0,Windows 10 Alt + Tab Not Working,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure Alt + Tab settings in Settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring shortcut functionality. +547.0,Windows 11 Start Menu Icons Missing,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nReset Start Menu preferences in Settings\nRun the Windows Update Troubleshooter\nReconfigure app installation settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring Start Menu responsiveness. +548.0,Microsoft Word Track Changes Not Showing,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nReset Track Changes preferences in Word options\nRun the Microsoft Office Repair Tool\nTest with a different document\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring document change tracking. +549.0,Windows 10 Printer Offline Issue,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nRestart Print Spooler service in Services\nRun the Printer Troubleshooter\nReconfigure printer connection settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring printer status. +550.0,Windows 10 Audio Stuttering Issue,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nUpdate audio drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure audio settings in Sound options\nTest with a different user account\nPreventative measures include regularly updating Windows and using compatible audio drivers. +551.0,Microsoft Edge Not Opening PDFs,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nReset PDF preferences in Microsoft Edge\nRun the Windows Update Troubleshooter\nReinstall Adobe Acrobat Reader\nTest with a different user account\nPreventative measures include regularly updating browsers and managing PDF associations. +552.0,Windows 11 Sleep Mode Waking Up Randomly,,Windows 11 Pro Version 22H2,"Check for pending updates for Windows\nRun the Power Troubleshooter\nIdentify and disable wake timers\nUpdate network adapter drivers\nTest with a different user account\nPreventative measures include managing power settings, adjusting wake timers, and updating drivers regularly." +553.0,Windows 10 Keyboard Not Working After Update,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nUpdate keyboard drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure keyboard settings in Control Panel\nTest with a different user account\nPreventative measures include regularly updating Windows and using compatible keyboard drivers. +554.0,Microsoft Excel VBA Macros Not Running,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nEnable macro settings in Excel options\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring macro security settings. +555.0,Windows 11 Taskbar Not Hiding,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nReset taskbar auto-hide preferences\nRun the Windows Update Troubleshooter\nReconfigure taskbar settings in Taskbar properties\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring taskbar behavior. +556.0,Windows 10 Microphone Not Working in Teams,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nUpdate audio drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure microphone settings in Teams\nTest with a different user account\nPreventative measures include regularly updating Windows and checking microphone hardware. +557.0,Microsoft Word AutoCorrect Not Working,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nEnable AutoCorrect settings in Word options\nRun the Microsoft Office Repair Tool\nTest with a different document\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring AutoCorrect settings. +558.0,Windows 10 Network Sharing Not Working,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nRun the Network Troubleshooter\nReconfigure network sharing settings in File Explorer\nVerify firewall settings for File and Printer Sharing\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring network sharing configurations. +559.0,Windows 11 Taskbar Icons Disappearing,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nReset taskbar icon preferences\nRun the Windows Update Troubleshooter\nReconfigure icon notifications in Settings\nTest with a different user account\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools. +560.0,Microsoft Outlook Rules Not Working,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nReconfigure email rules in Outlook options\nVerify Microsoft 365 subscription status\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring email rule configurations. +561.0,Windows 10 Microsoft Store Not Opening,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nReset Microsoft Store preferences in Settings\nRun the Windows Store Apps troubleshooter\nReinstall Microsoft Store\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring app launch performance. +562.0,Microsoft Edge Videos Not Playing,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nClear browsing data and cache\nRun the Windows Update Troubleshooter\nDisable hardware acceleration in Microsoft Edge settings\nTest with a different user account\nPreventative measures include regularly updating browsers and optimizing internet connection. +563.0,Windows 10 Screensaver Not Starting,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReconfigure screensaver settings in Personalization\nRun the Windows Update Troubleshooter\nReset power plan settings\nTest with a different user account\nPreventative measures include regularly updating Windows and adjusting screensaver preferences. +564.0,Microsoft Excel Slow Performance,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nOptimize workbook size and complexity\nRun the Microsoft Office Repair Tool\nReconfigure add-ins in Excel options\nTest with a different workbook\nPreventative measures include regularly updating Microsoft Office and monitoring application performance. +565.0,Windows 11 Printer Not Printing Color,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nVerify printer color settings in Printer preferences\nRun the Printer Troubleshooter\nReinstall printer drivers with correct color profiles\nTest with a different user account\nPreventative measures include regularly updating Windows and checking printer color preferences. +566.0,Windows 10 Blue Screen Error,,Windows 10 Pro Version 21H2,"Check for pending updates for Windows\nRun the Blue Screen Troubleshooter\nUpdate graphics and chipset drivers\nIdentify and remove recently installed updates\nTest with a different user account\nPreventative measures include regularly updating Windows, drivers, and monitoring system stability." +567.0,Microsoft Outlook Not Syncing Calendar,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nReconfigure calendar sync settings in Outlook options\nVerify Microsoft 365 subscription status\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring calendar synchronization. +568.0,Windows 11 File Explorer Crashing,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the System File Checker (SFC)\nReconfigure File Explorer options\nPerform a clean boot to identify conflicting software\nPreventative measures include regularly updating Windows and avoiding third-party file management tools. +569.0,Windows 10 USB Ports Not Working,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nUpdate USB drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure USB power settings in Device Manager\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring USB device compatibility. +570.0,Microsoft Word Document Recovery Fail,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nRecover from AutoRecover files in Word options\nVerify Microsoft 365 subscription status\nTest with a different document\nPreventative measures include regularly saving documents and checking AutoRecover settings. +571.0,Windows 11 Taskbar Unresponsive,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure taskbar settings in Taskbar properties\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring taskbar responsiveness. +572.0,Microsoft Edge Not Remembering Passwords,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nClear browsing data and cache\nRun the Windows Update Troubleshooter\nEnable password saving in Microsoft Edge settings\nTest with a different user account\nPreventative measures include regularly updating browsers and managing password preferences. +573.0,Windows 10 Boot Time Slow,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nOptimize startup programs in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure boot options in System Configuration\nTest with a different user account\nPreventative measures include regularly updating Windows and managing startup applications. +574.0,Microsoft Excel Hyperlinks Not Working,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nReset hyperlink preferences in Excel\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring hyperlink functionality. +575.0,Windows 11 Bluetooth Not Discoverable,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nUpdate Bluetooth drivers from Device Manager\nRestart Bluetooth service in Services\nReconfigure Bluetooth visibility settings\nTest with a different user account\nPreventative measures include regularly updating Windows and ensuring Bluetooth compatibility. +576.0,Microsoft Outlook Search Not Working,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nRebuild Outlook search index\nVerify Microsoft 365 subscription status\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring search index status. +577.0,Windows 10 Screensaver Freezing Issue,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReconfigure screensaver settings in Personalization\nRun the Windows Update Troubleshooter\nReset power plan settings\nTest with a different user account\nPreventative measures include regularly updating Windows and adjusting screensaver preferences. +578.0,Microsoft Word Track Changes History Missing,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nReset Track Changes preferences in Word options\nRun the Microsoft Office Repair Tool\nTest with a different document\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring document change tracking. +579.0,Windows 10 Microphone Not Detected,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nUpdate audio drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure microphone settings in Sound options\nTest with a different user account\nPreventative measures include regularly updating Windows and checking microphone hardware compatibility. +580.0,Windows 11 Taskbar Icons Not Responding,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nReset taskbar icon preferences\nRun the Windows Update Troubleshooter\nReconfigure icon notifications in Settings\nTest with a different user account\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools. +581.0,Microsoft Excel Pivot Table Not Refreshing,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nManually refresh pivot table in Excel\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring pivot table data sources. +582.0,Windows 10 Printer Not Responding,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nRestart Print Spooler service in Services\nRun the Printer Troubleshooter\nReconfigure printer connection settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring printer status. +583.0,Windows 11 Sleep Mode Not Working,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nUpdate graphics and chipset drivers\nRun the Power Troubleshooter\nCheck for conflicting sleep settings in BIOS\nTest with a different user account\nPreventative measures include managing power settings and updating drivers regularly. +584.0,Microsoft Outlook Signature Not Appearing,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nReconfigure signature settings in Outlook options\nRun the Microsoft Office Repair Tool\nTest with a different email account\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring signature preferences. +585.0,Windows 10 File Explorer Slow to Respond,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nOptimize folder options in File Explorer\nRun the Windows Update Troubleshooter\nReconfigure File Explorer settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring file explorer performance. +586.0,Microsoft Edge Not Saving Bookmarks,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nClear browsing data and cache\nRun the Windows Update Troubleshooter\nEnable bookmark saving in Microsoft Edge settings\nTest with a different user account\nPreventative measures include regularly updating browsers and managing bookmark preferences. +587.0,Windows 11 System Restore Not Working,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRun the System Restore Troubleshooter\nVerify available disk space for system restore\nReconfigure system restore settings\nTest with a different user account\nPreventative measures include regularly backing up important files and monitoring system restore functionality. +588.0,Microsoft Excel Data Validation Not Working,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nReset data validation settings in Excel\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring data validation rules. +589.0,Windows 10 Taskbar Icons Disorganized,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReset taskbar icon preferences\nRun the Windows Update Troubleshooter\nReconfigure icon notifications in Settings\nTest with a different user account\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools. +590.0,Microsoft Outlook Calendar Appointments Missing,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nReconfigure calendar sync settings in Outlook options\nVerify Microsoft 365 subscription status\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring calendar synchronization. +591.0,Windows 11 Bluetooth Not Connecting,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nUpdate Bluetooth drivers from Device Manager\nRestart Bluetooth service in Services\nReconfigure Bluetooth pairing settings\nTest with a different user account\nPreventative measures include regularly updating Windows and ensuring Bluetooth compatibility. +592.0,Microsoft Word Paragraph Formatting Issues,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nReset paragraph formatting preferences in Word\nRun the Microsoft Office Repair Tool\nTest with a different document\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring paragraph styles. +593.0,Windows 10 Not Detecting External Monitor,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nUpdate graphics drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure display settings in Settings\nTest with a different user account\nPreventative measures include regularly updating Windows and checking external monitor connections. +594.0,Microsoft Edge Not Playing Videos,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nClear browsing data and cache\nRun the Windows Update Troubleshooter\nDisable hardware acceleration in Microsoft Edge settings\nTest with a different user account\nPreventative measures include regularly updating browsers and optimizing internet connection. +595.0,Windows 10 System Sounds Not Working,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nUpdate audio drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure sound settings in Control Panel\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring sound hardware. +596.0,Microsoft Excel AutoSave Not Working,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nEnable AutoSave settings in Excel options\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring AutoSave preferences. +597.0,Windows 11 Start Menu Not Opening,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure Start Menu settings in Taskbar properties\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring Start Menu responsiveness. +598.0,Microsoft Outlook Emails Stuck in Outbox,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nReconfigure email account settings in Outlook\nVerify Microsoft 365 subscription status\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring email sending functionality. +599.0,Windows 10 Random Freezing Issue,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nRun the Windows Update Troubleshooter\nUpdate graphics and chipset drivers\nReconfigure power settings in Power Options\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring system resource usage. +600.0,Microsoft Word AutoCorrect Not Working,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nEnable AutoCorrect settings in Word options\nRun the Microsoft Office Repair Tool\nTest with a different document\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring AutoCorrect preferences. +601.0,Windows 11 File Explorer Crashing,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRun the Windows Update Troubleshooter\nOptimize folder options in File Explorer\nReconfigure File Explorer settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring file explorer stability. +602.0,Microsoft Excel VBA Macros Not Running,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nEnable macro settings in Excel options\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring macro security settings. +603.0,Windows 10 Webcam Not Detected,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nUpdate webcam drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure camera settings in Camera privacy options\nTest with a different user account\nPreventative measures include regularly updating Windows and checking webcam connections. +604.0,Microsoft Outlook Folders Disappeared,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nReconfigure mailbox settings in Outlook options\nVerify Microsoft 365 subscription status\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring mailbox synchronization. +605.0,Windows 11 Bluetooth Audio Stuttering,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nUpdate Bluetooth and audio drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure Bluetooth audio settings\nTest with a different user account\nPreventative measures include regularly updating Windows and ensuring Bluetooth audio compatibility. +606.0,Microsoft Word Spell Check Not Working,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nEnable spell check settings in Word options\nRun the Microsoft Office Repair Tool\nTest with a different document\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring spell check preferences. +607.0,Windows 10 High Disk Usage,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nOptimize startup programs in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure virtual memory settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring disk usage patterns. +608.0,Microsoft Excel Print Area Not Working,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nReset print area preferences in Excel\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring print area configurations. +609.0,Windows 11 Taskbar Disappears,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure taskbar settings in Taskbar properties\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring taskbar stability. +610.0,Microsoft Edge Not Opening PDFs,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nClear browsing data and cache\nRun the Windows Update Troubleshooter\nEnable PDF opening in Microsoft Edge settings\nTest with a different user account\nPreventative measures include regularly updating browsers and configuring PDF preferences. +611.0,Windows 10 Caps Lock Indicator Missing,,Windows 10 Home Version 21H2,Check for pending updates for Windows\nReconfigure notification settings in Settings\nRun the Windows Update Troubleshooter\nTest with a different user account\nEnable On-Screen Keyboard to check Caps Lock\nPreventative measures include regularly updating Windows and monitoring notification settings. +612.0,Microsoft Outlook Calendar Reminders Not Popping Up,,Microsoft Outlook Office 365,Check for pending updates for Microsoft Office\nRun the Microsoft Office Repair Tool\nReconfigure reminder settings in Outlook options\nVerify Microsoft 365 subscription status\nTest with a different Outlook profile\nPreventative measures include regularly updating Microsoft Office and monitoring reminder functionality. +613.0,Windows 11 Start Menu Tiles Not Updating,,Windows 11 Pro Version 22H2,Check for pending updates for Windows\nRestart Windows Explorer in Task Manager\nRun the Windows Update Troubleshooter\nReconfigure live tile settings in Start Menu\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring live tile synchronization. +614.0,Microsoft Word Header/Footer Not Showing,,Microsoft Word Office 365,Check for pending updates for Microsoft Office\nReset header/footer preferences in Word\nRun the Microsoft Office Repair Tool\nTest with a different document\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring header/footer settings. +615.0,Windows 10 Wi-Fi Disconnecting Frequently,,Windows 10 Pro Version 21H2,Check for pending updates for Windows\nUpdate wireless adapter drivers from Device Manager\nRun the Windows Update Troubleshooter\nReconfigure Wi-Fi settings in Network & Internet options\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring Wi-Fi signal strength. +616.0,Microsoft Excel Conditional Formatting Not Applying,,Microsoft Excel Office 365,Check for pending updates for Microsoft Office\nReset conditional formatting preferences in Excel\nRun the Microsoft Office Repair Tool\nTest with a different workbook\nVerify Microsoft 365 subscription status\nPreventative measures include regularly updating Microsoft Office and monitoring conditional formatting rules. +617.0,Windows 11 System Icons Missing,,Windows 11 Home Version 22H2,Check for pending updates for Windows\nReset system icon preferences in Settings\nRun the Windows Update Troubleshooter\nReconfigure notification area settings\nTest with a different user account\nPreventative measures include regularly updating Windows and monitoring system icon visibility. +618.0,Microsoft Edge Not Syncing Bookmarks,,Microsoft Edge Windows 11 Home,Check for pending updates for Microsoft Edge\nClear browsing data and cache\nRun the Windows Update Troubleshooter\nReconfigure bookmark sync settings in Microsoft Edge\nTest with a different user account\nPreventative measures include regularly updating browsers and managing sync preferences. +,Syncing stops with 'OneDrive couldn't sync this file' for random files,,,1. Check file path length and ensure it doesn't exceed OneDrive's limit. 2. Verify that the file is not open in another application. 3. Temporarily disable antivirus or security software and attempt to sync again. 4. Manually upload the problematic file through the OneDrive web interface. 5. Check for special characters or prohibited file types in the file name. 6. Update the OneDrive application to the latest version. 7. Review OneDrive logs for detailed error messages. 8. Check for system and OneDrive service interruptions. 9. Contact Microsoft Support for further assistance. +,Encountering 'OneDrive sync is stuck on processing changes' indefinitely,,,1. Restart the OneDrive application and check for updates. 2. Pause and resume sync to kickstart the processing of changes. 3. Verify that there are no conflicting files with special characters or prohibited file types. 4. Check if there are any pending file uploads or downloads and allow them to complete. 5. Clear the OneDrive cache and attempt to sync again. 6. Review the Windows Event Viewer for OneDrive-related errors. 7. Reset the OneDrive sync settings and reconfigure the sync options. 8. Check for third-party applications interfering with OneDrive processes. 9. Monitor network stability and ensure there are no connectivity issues. 10. Reinstall OneDrive if the issue persists. +,OneDrive fails to sync after moving files between folders,,,"1. Verify that the destination folder has sufficient space and proper permissions. 2. Ensure there are no conflicts with file names during the move operation. 3. Manually initiate a sync or use the 'Sync Now' option in the OneDrive settings. 4. Check for any file or folder exclusions in the OneDrive settings. 5. Disable any file or folder backup software that might interfere with OneDrive sync. 6. Review the Windows File Explorer logs for potential errors during the file move. 7. Monitor the file move progress through the OneDrive activity center. 8. If possible, revert the file move and try moving the files again. 9. Ensure that both the source and destination folders are not excluded from syncing. 10. Contact Microsoft Support for advanced troubleshooting." +,Files added to OneDrive via email attachment don't sync properly,,,"1. Check email attachment file types and ensure they are supported by OneDrive. 2. Save the attachment to a local folder and manually upload it to OneDrive. 3. Verify the sender's email for any security settings affecting attachments. 4. Check for any email forwarding rules that may impact OneDrive syncing. 5. Ensure OneDrive is running and logged in when opening email attachments. 6. Investigate network connectivity issues that might affect email attachment downloads. 7. Clear the OneDrive cache to resolve any synchronization conflicts. 8. Monitor the OneDrive activity center for any error messages related to email attachment syncing. 9. Temporarily disable antivirus or firewall settings and attempt to sync the attachments again. 10. If the issue persists, contact Microsoft Support for advanced assistance." +,Syncing issues arise with large files in OneDrive,,,"1. Confirm that the large files do not exceed OneDrive's maximum file size limit. 2. Break large files into smaller segments before uploading to OneDrive. 3. Ensure there is sufficient storage space on both OneDrive and the local device. 4. Check network stability, as interruptions may affect large file uploads. 5. Use the OneDrive web interface to upload large files directly. 6. Verify that the OneDrive sync client is up-to-date. 7. Check if there are any restrictions on file types imposed by OneDrive. 8. Temporarily disable any third-party applications that might interfere with large file syncing. 9. Monitor the OneDrive activity center for any error messages related to large file syncing. 10. If the issue persists, contact Microsoft Support for further assistance." +,OneDrive sync fails after switching to a new device,,,"1. Ensure the new device has the latest version of the OneDrive application installed. 2. Sign in to OneDrive with the same Microsoft account used on the previous device. 3. Check the new device's internet connection for stability and speed. 4. Verify that the new device meets the system requirements for OneDrive. 5. Reconfigure OneDrive sync settings on the new device. 6. Manually initiate a sync or use the 'Sync Now' option in OneDrive settings. 7. Check for any conflicting files with special characters or prohibited file types. 8. Review the Windows Event Viewer for OneDrive-related errors on the new device. 9. Monitor the OneDrive activity center for any error messages related to syncing on the new device. 10. If the issue persists, contact Microsoft Support for advanced troubleshooting." +,Encountering 'OneDrive sync is stuck on indexing changes' repeatedly,,,"1. Restart the OneDrive application and check for updates. 2. Pause and resume sync to trigger the indexing process. 3. Verify that there are no corrupted files causing the indexing to stall. 4. Check for system resource issues, such as low disk space or high CPU usage. 5. Clear the OneDrive cache to refresh the indexing database. 6. Review the Windows Event Viewer for OneDrive-related indexing errors. 7. Disable any third-party applications that may interfere with the indexing process. 8. Ensure that file and folder names do not contain special characters or are excessively long. 9. Monitor the OneDrive activity center for any messages related to indexing. 10. If the issue persists, contact Microsoft Support for further assistance." +,OneDrive displays 'file upload failed' for files with certain formats,,,"1. Check if the file format is supported by OneDrive. 2. Convert the file to a compatible format and attempt to upload again. 3. Verify that the file is not open or in use by another application. 4. Check for any special characters or symbols in the file name. 5. Temporarily disable antivirus or security software and retry the file upload. 6. Manually upload the file through the OneDrive web interface to rule out client-side issues. 7. Update the OneDrive application to the latest version. 8. Review the OneDrive documentation for any known issues related to the specific file format. 9. Monitor the OneDrive activity center for any error messages during the upload process. 10. If the issue persists, contact Microsoft Support for advanced troubleshooting." +,Files uploaded to OneDrive show 'upload paused' with no progress,,,"1. Check for any network connectivity issues on the local device. 2. Verify that OneDrive is not in a paused state manually. 3. Clear the OneDrive cache to resolve any synchronization conflicts. 4. Temporarily disable antivirus or firewall settings and attempt to resume the upload. 5. Ensure that the files are not in use or open in another application. 6. Check for any restrictions on file types or file sizes imposed by OneDrive. 7. Review the Windows Event Viewer for OneDrive-related errors. 8. Update the OneDrive application to the latest version. 9. Monitor the OneDrive activity center for any error messages related to the paused upload. 10. If the issue persists, contact Microsoft Support for further assistance." +,Syncing stops with 'OneDrive sync is turned off' notifications,,,"1. Check OneDrive settings to ensure that syncing is enabled. 2. Verify that the device has an active and stable internet connection. 3. Restart the OneDrive application and check for updates. 4. Clear the OneDrive cache and attempt to sync again. 5. Manually start the sync process by using the 'Sync Now' option in OneDrive settings. 6. Review the Windows Event Viewer for OneDrive-related errors. 7. Ensure that the system date and time settings are accurate. 8. Temporarily disable antivirus or security software and check if syncing resumes. 9. Update the OneDrive application to the latest version. 10. If the issue persists, contact Microsoft Support for advanced troubleshooting." +,Encountering 'The network path was not found' error while attempting to map a drive,,,"1. Check network connectivity and ensure the server hosting the shared drive is accessible. 2. Verify that the server name or IP address is correctly entered when mapping the drive. 3. Check if there are any firewall or security settings blocking the network path. 4. Ensure that the shared drive is available and not undergoing maintenance. 5. Review system permissions to ensure the user has the necessary access rights for the network path. 6. Restart the local device and attempt to map the drive again. 7. Use the full UNC path (\\server\share) when mapping the drive to avoid errors. 8. Verify that the server hosting the shared drive is powered on and operational. 9. If the issue persists, contact your network administrator for further assistance." +,Mapped drive prompts 'The specified network resource or device is no longer available',,,"1. Restart the local device and attempt to reconnect the mapped drive. 2. Verify network connectivity and ensure the server hosting the shared drive is reachable. 3. Check if there are any intermittent network issues causing the disconnect. 4. Ensure that the shared drive is still available and accessible on the network. 5. Review system logs for any errors related to the mapped drive disconnection. 6. Manually disconnect the mapped drive and reconnect using the full UNC path. 7. Update network drivers on the local device to the latest version. 8. Temporarily disable any firewall or security software to check for interference. 9. If the issue persists, contact your network administrator for further troubleshooting." +,Mapping drive results in 'The user credentials are incorrect' error,,,"1. Verify the username and password used for mapping the drive are correct. 2. Check for any account lockouts or password policy restrictions on the user account. 3. Confirm that the user has the necessary permissions to access the shared drive. 4. Update the user credentials saved for the mapped drive in the Windows Credential Manager. 5. Restart the local device and attempt to map the drive with the correct credentials. 6. If using domain credentials, ensure the device is connected to the correct domain. 7. Test the credentials by accessing other network resources to verify their validity. 8. Temporarily disable any firewall or security software to check for credential-related issues. 9. If the issue persists, contact your network administrator for further assistance." +,Unable to map the drive due to 'The specified server cannot perform the requested operation' error,,,"1. Ensure that the server is reachable and operational. 2. Check if there are any network connectivity issues between the local device and the server. 3. Verify that the server has adequate resources to handle the drive mapping request. 4. Confirm that the necessary services, such as Server service, are running on the server. 5. Temporarily disable any firewall or security software to check for interference. 6. If applicable, review and adjust SMB protocol versions on both the local device and the server. 7. Restart the local device and attempt to map the drive again. 8. Check for any system updates or patches that may address the specified error. 9. If the issue persists, contact your network administrator for further troubleshooting." +,Mapped drive shows as 'Disconnected Network Drive' without access,,,"1. Restart the local device and check if the mapped drive reconnects. 2. Verify network connectivity and ensure the server hosting the shared drive is accessible. 3. Check if there are any intermittent network issues causing the disconnection. 4. Manually disconnect the mapped drive and attempt to reconnect using the full UNC path. 5. Review system logs for any errors related to the mapped drive disconnection. 6. Update network drivers on the local device to the latest version. 7. Temporarily disable any firewall or security software to check for interference. 8. If the mapped drive persists as 'Disconnected,' remove and recreate the mapping. 9. If the issue persists, contact your network administrator for further assistance." +,Facing 'The mapped network drive could not be created because the following error occurred: The local device name is already in use' error,,,"1. Disconnect any existing mapped drives that might be using the same local device name. 2. Check for disconnected network drives that are still listed in File Explorer and remove them. 3. Use a unique local device name when mapping the network drive. 4. Manually disconnect and then reconnect the mapped drive using a different local device name. 5. Review system logs for any errors related to the mapping process. 6. Restart the local device and attempt to map the drive again with a unique name. 7. Update network drivers on the local device to the latest version. 8. Temporarily disable any firewall or security software to check for interference. 9. If the issue persists, contact your network administrator for further troubleshooting." +,"Mapped drive becomes unresponsive, requiring a system restart to reconnect",,,"1. Check for any network connectivity issues between the local device and the server hosting the shared drive. 2. Verify that the server is operational and reachable on the network. 3. Manually disconnect the mapped drive and attempt to reconnect using the full UNC path. 4. Review system logs for any errors or warnings related to the unresponsiveness. 5. Update network drivers on the local device to the latest version. 6. Temporarily disable any firewall or security software to check for interference. 7. Check if there are any background processes or applications causing resource contention. 8. Monitor system resources, such as CPU and memory usage, during the drive mapping. 9. If the issue persists, contact your network administrator for further assistance." +,Encountering 'The network BIOS command limit has been reached' error while mapping the drive,,,"1. Verify network connectivity and check for any intermittent network issues. 2. Confirm that both the local device and the server support the same SMB protocol version. 3. If applicable, adjust the SMB protocol version on both the local device and the server. 4. Temporarily disable any firewall or security software to check for interference. 5. Review system logs for any errors related to the BIOS command limit error. 6. Increase the network BIOS command limit on the server, if possible. 7. Restart the local device and attempt to map the drive again. 8. Update network drivers on the local device to the latest version. 9. If the issue persists, contact your network administrator for further troubleshooting." +,Mapped drive access is extremely slow during peak network usage times,,,"1. Check for network congestion or high usage during peak times. 2. Verify that the server hosting the shared drive has sufficient bandwidth. 3. Review system logs for any errors or warnings related to slow drive access. 4. Monitor network traffic using tools like Task Manager or network monitoring software. 5. If applicable, consider implementing Quality of Service (QoS) on the network to prioritize drive access. 6. Update network drivers on the local device to the latest version. 7. Temporarily disable any firewall or security software to check for interference. 8. Optimize file and folder structures on the shared drive to improve access times. 9. If the issue persists, contact your network administrator for further assistance." +,Mapping drive results in 'The network location cannot be reached' error,,,"1. Verify that the server hosting the shared drive is operational and accessible. 2. Check network connectivity and resolve any issues affecting the connection. 3. Confirm that the server name or IP address is correctly entered when mapping the drive. 4. Temporarily disable any firewall or security software to check for interference. 5. Use the full UNC path (\\server\share) when mapping the drive to avoid errors. 6. Restart the local device and attempt to map the drive again. 7. Review system logs for any errors related to the network location error. 8. If the issue persists, contact your network administrator for further assistance." +,Encountering 'Error 67: The network name cannot be found' while mapping a drive,,,"1. Confirm that the server hosting the shared drive is reachable on the network. 2. Verify that the server name or IP address is correctly entered when mapping the drive. 3. Check for any spelling mistakes or typos in the server name. 4. Temporarily disable any firewall or security software to check for interference. 5. Use the full UNC path (\\server\share) when mapping the drive to avoid errors. 6. Restart the local device and attempt to map the drive again. 7. Review system logs for any errors related to the 'Error 67' network name issue. 8. If the issue persists, contact your network administrator for further troubleshooting." +,Mapped drive disappears from the system after a certain period,,,"1. Check for any network connectivity issues between the local device and the server hosting the shared drive. 2. Verify that the server is operational and reachable on the network. 3. Manually disconnect and attempt to reconnect the mapped drive. 4. Review system logs for any errors or warnings related to the disappearance. 5. Update network drivers on the local device to the latest version. 6. Temporarily disable any firewall or security software to check for interference. 7. Check if there are any scheduled tasks or scripts affecting the mapped drive. 8. Monitor system resources during the mapped drive disappearance. 9. If the issue persists, contact your network administrator for further assistance." +,Mapped drive access becomes limited or restricted suddenly,,,"1. Check for any changes in permissions on the server affecting drive access. 2. Verify that the user account has the necessary rights to access the shared drive. 3. Review system logs for any errors or warnings related to restricted drive access. 4. Check if there are any group policy changes affecting drive permissions. 5. Temporarily disable any firewall or security software to check for interference. 6. Manually disconnect and attempt to reconnect the mapped drive. 7. Update network drivers on the local device to the latest version. 8. If applicable, review any third-party access control software for conflicts. 9. If the issue persists, contact your network administrator for further troubleshooting." +,Facing 'The local device name is already in use' error when mapping the drive.,,,"1. Choose a unique local device name not currently in use. 2. Manually disconnect any existing mapped drives using the conflicting device name. 3. Verify that there are no lingering connections to the device name in File Explorer. 4. Restart the local device and attempt to map the drive again. 5. If the issue persists, contact your network administrator for further assistance." +,Mapped drive disconnects automatically after an idle period.,,,"1. Review power settings to ensure they are not causing the local device or network adapter to sleep. 2. Adjust the idle time settings for the mapped drive to prevent automatic disconnects. 3. Check for any scheduled tasks or scripts that may be impacting drive connectivity. 4. Update network drivers on the local device to the latest version. 5. Temporarily disable any firewall or security software to check for interference. 6. Monitor system logs for any errors related to automatic disconnection. 7. If the issue persists, contact your network administrator for further troubleshooting." +,Encountering 'The specified network password is not correct' while mapping the drive.,,,"1. Double-check the entered username and password for accuracy. 2. Confirm that the user account has the necessary permissions for drive mapping. 3. Verify that the password is not expired or requires a reset. 4. Update the user credentials in the Windows Credential Manager. 5. If using domain credentials, ensure the device is connected to the correct domain. 6. Temporarily disable any firewall or security software to check for interference. 7. Restart the local device and attempt to map the drive again. 8. If the issue persists, contact your network administrator for further assistance." +,Mapped drive prompts 'The semaphore timeout period has expired'.,,,"1. Check for network connectivity issues and resolve any intermittent problems. 2. Verify that the server hosting the shared drive is operational and reachable. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Adjust the 'KeepConn' and 'DrvNoPn' registry settings to extend timeout values. 6. Restart the local device and attempt to remap the drive. 7. Monitor system logs for any errors related to semaphore timeout. 8. If the issue persists, contact your network administrator for further troubleshooting." +,Mapped drive shows 'Access Denied' despite having appropriate permissions.,,,"1. Confirm that the user account has the required NTFS and share-level permissions. 2. Check for any group membership changes affecting the user's access rights. 3. Verify that the file or folder being accessed is not exclusively locked by another user. 4. Temporarily disable any firewall or security software to check for interference. 5. Update network drivers on the local device to the latest version. 6. Restart the local device and attempt to access the mapped drive again. 7. Review system logs for any errors related to access denied issues. 8. If the issue persists, contact your network administrator for further assistance." +,Encountering 'The specified network resource or device is no longer available' while accessing the mapped drive.,,,"1. Check for network connectivity issues and resolve any intermittent problems. 2. Verify that the server hosting the shared drive is operational and reachable. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Manually disconnect and attempt to reconnect the mapped drive. 6. Review system logs for any errors related to the unavailable network resource. 7. If applicable, adjust power settings to prevent the network adapter from entering a low-power state. 8. If the issue persists, contact your network administrator for further troubleshooting." +,Facing 'There are currently no logon servers available' error while mapping the drive.,,,"1. Verify that the local device is connected to the network. 2. Check for any network connectivity issues and resolve them. 3. Confirm that the user account used for mapping has the correct domain credentials. 4. Restart the local device and attempt to map the drive again. 5. Temporarily disable any firewall or security software to check for interference. 6. If the issue persists, contact your network administrator to ensure logon servers are available and reachable." +,Mapped drive shows inconsistent file and folder structures.,,,"1. Verify that the server hosting the shared drive has a consistent file structure. 2. Check for any ongoing server maintenance or synchronization processes. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Manually disconnect and attempt to reconnect the mapped drive. 6. Review system logs for any errors related to inconsistent file structures. 7. If applicable, compare the file structure on the server with a backup or another reference. 8. If the issue persists, contact your network administrator for further troubleshooting." +,Unable to map the drive due to 'The network provider cannot accept the request' error.,,,"1. Verify network connectivity and resolve any issues affecting the connection. 2. Temporarily disable any firewall or security software to check for interference. 3. Check for any conflicting network protocols or configurations. 4. Update network drivers on the local device to the latest version. 5. Manually disconnect any existing mapped drives and attempt to map the drive again. 6. Restart the local device and review system logs for any errors related to the network provider error. 7. If the issue persists, contact your network administrator for further assistance." +,Encountering 'An extended error has occurred' when mapping the drive.,,,"1. Double-check the server name or IP address entered when mapping the drive. 2. Verify that the user account has the necessary permissions for drive mapping. 3. Temporarily disable any firewall or security software to check for interference. 4. Update network drivers on the local device to the latest version. 5. Restart the local device and attempt to map the drive again. 6. Review system logs for any errors related to the extended error. 7. If the issue persists, contact your network administrator for further troubleshooting." +,"Mapped drive becomes read-only, preventing file modifications.",,,"1. Confirm that the user account has write permissions on the shared drive. 2. Verify that the file or folder being accessed is not set to read-only. 3. Check for any group membership changes affecting the user's access rights. 4. Temporarily disable any firewall or security software to check for interference. 5. Update network drivers on the local device to the latest version. 6. Restart the local device and attempt to access the mapped drive again. 7. Review system logs for any errors related to read-only issues. 8. If the issue persists, contact your network administrator for further assistance." +,Facing 'The mapped network drive is not accessible' error.,,,"1. Verify that the server hosting the shared drive is operational and reachable. 2. Check for any network connectivity issues and resolve them. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Manually disconnect and attempt to reconnect the mapped drive. 6. Review system logs for any errors related to the inaccessible network drive. 7. If applicable, compare the server's network settings with a known-working configuration. 8. If the issue persists, contact your network administrator for further troubleshooting." +,Mapped drive disconnects upon system sleep or hibernation.,,,"1. Adjust power settings to prevent the local device from entering sleep or hibernation. 2. Verify that the mapped drive is set to reconnect automatically after disconnect. 3. Temporarily disable any firewall or security software to check for interference. 4. Update network drivers on the local device to the latest version. 5. Review system logs for any errors related to drive disconnects during sleep or hibernation. 6. If applicable, check for any system updates or patches addressing sleep-related drive issues. 7. If the issue persists, contact your network administrator for further assistance." +,Encountering 'There was a problem connecting to the server' error while mapping the drive.,,,"1. Verify that the server hosting the shared drive is operational and reachable. 2. Check for any network connectivity issues and resolve them. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Restart the local device and attempt to map the drive again. 6. Review system logs for any errors related to the connection problem. 7. If applicable, compare the server's network settings with a known-working configuration. 8. If the issue persists, contact your network administrator for further troubleshooting." +,Mapped drive shows files as 'Read-only' despite having write permissions.,,,"1. Confirm that the user account has the necessary NTFS and share-level write permissions. 2. Verify that the file or folder being accessed is not set to read-only. 3. Check for any group membership changes affecting the user's access rights. 4. Temporarily disable any firewall or security software to check for interference. 5. Update network drivers on the local device to the latest version. 6. Restart the local device and attempt to access the mapped drive again. 7. Review system logs for any errors related to read-only file attributes. 8. If the issue persists, contact your network administrator for further assistance." +,Unable to map the drive due to 'Not enough server storage is available' error.,,,"1. Verify that the server hosting the shared drive has sufficient available storage. 2. Check for any network connectivity issues and resolve them. 3. Temporarily disable any firewall or security software to check for interference. 4. Update network drivers on the local device to the latest version. 5. Manually disconnect any existing mapped drives and attempt to map the drive again. 6. Restart the local device and review system logs for any errors related to storage availability. 7. If applicable, compare the server's storage configuration with the required specifications. 8. If the issue persists, contact your network administrator for further assistance." +,Facing 'The remote procedure call failed' when attempting to map the drive.,,,"1. Verify network connectivity and resolve any issues affecting the connection. 2. Temporarily disable any firewall or security software to check for interference. 3. Update network drivers on the local device to the latest version. 4. Restart the local device and attempt to map the drive again. 5. Check for any system updates or patches addressing RPC-related drive mapping issues. 6. Review system logs for any errors related to the remote procedure call failure. 7. If the issue persists, contact your network administrator for further troubleshooting." +,Mapped drive disappears from the file explorer after a system update.,,,1. Verify that the mapped drive still exists on the server and is accessible. 2. Check for any network connectivity issues and resolve them. 3. Temporarily disable any firewall or security software to check for interference. 4. Update network drivers on the local device to the latest version. 5. Manually disconnect and attempt to reconnect the mapped drive +,Outlook crashes when sending email,,,1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app. +,Printer not responding,,,1. Check printer connection and network. 2. Update Printer driver. 3. Clear print queue. 4. Restart Print Spooler service. +,Wi-Fi keeps disconnecting,,,1. Troubleshoot problems using Windows Network Diagnostics. 2. Update network adapter driver. 3. Change power management settings for the network adapter. 4. Reset network settings. +,Cannot open PDF files,,,1. Update Adobe Acrobat Reader DC. 2. Repair Adobe Acrobat Reader DC installation. 3. Try opening the PDF file in a different PDF reader. 4. Reinstall Adobe Acrobat Reader DC. +,Microsoft Word keeps freezing,,,1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Word. 4. Reinstall the Office suite. +,Outlook crashes when sending email,,,1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app. +,Printer not responding,,,1. Check printer connection and network. 2. Update Printer driver. 3. Clear print queue. 4. Restart Print Spooler service. +,Wi-Fi keeps disconnecting,,,1. Troubleshoot problems using Windows Network Diagnostics. 2. Update network adapter driver. 3. Change power management settings for the network adapter. 4. Reset network settings. +,Cannot open PDF files,,,1. Update Adobe Acrobat Reader DC. 2. Repair Adobe Acrobat Reader DC installation. 3. Try opening the PDF file in a different PDF reader. 4. Reinstall Adobe Acrobat Reader DC. +,Microsoft Word keeps freezing,,,1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Word. 4. Reinstall the Office suite. +,[COMPANY] Intranet Editor Rights User,,,1. Log in to the [COMPANY] system with administrative credentials. 2. Open the user management panel. 3. Locate the user [NAME]. 4. Set the Intranet Editor Rights for the user as specified. 5. Verify the changes by checking the user's access. +,Need administrative rights for [LOCATION],,,1. Contact the IT administrator for [LOCATION]. 2. Provide details about the specific administrative rights needed. 3. Request the necessary permissions for the user. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Access the Exchange admin center. 2. Locate the shared mailbox settings. 3. Add the user [EMAIL] to the shared mailbox access list. 4. Verify access by logging in as the user [EMAIL]. +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Access the AWS Management Console. 2. Navigate to the IAM (Identity and Access Management) dashboard. 3. Adjust the permissions for the user associated with [AWS_ACCESS_KEY]. 4. Test access to the shared mailbox. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist +,Light User for external - [TICKET ID] - [USERNAME]-[NAME],,,1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [USERNAME] ([COMPANY]. [LOCATION]),,,1. Verify the details of the new user request. 2. Create a new user account in the system. 3. Assign the specified attributes to the user. 4. Confirm the completion of the user creation process. +,Problem with my user,,,1. Gather more information about the specific problem with the user account. 2. Check for any error messages or issues reported by the user. 3. If possible +,access to s3 bucket,,,1. Check the AWS IAM permissions for the user requesting access. 2. Ensure that the user has the necessary S3 bucket access rights. 3. If issues persist +,Light User for external - [TICKET ID] - [NAME],,,1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor. +,Preciso que libere acesso ร  pasta J/RH,,,1. Verifique as permissรตes de acesso ร  pasta J/RH. 2. Se necessรกrio +,[TICKET ID] - New Support Ticket received - Request access to [NAME]s email,,,1. Gather information about the specific email access request. 2. Verify the user details and email account associated with [NAME]. 3. Grant access to [NAME]'s email account as requested. +,Create AD group for [COMPANY] Scandinavia for myHR,,,1. Access the Active Directory management console. 2. Create a new security group for [COMPANY] Scandinavia in the specified organizational unit (OU). 3. Add the necessary users to the newly created AD group. 4. Confirm the completion of the AD group creation. +,[TICKET ID] - New Support Ticket received - Instalaรงรฃo software para ponto eletrรดnico,,,1. Gather information about the specific software installation request. 2. Identify the software for the electronic point system. 3. Install the software on the user's computer following standard procedures. +,[TICKET ID] - A Support Ticket was forwarded to your role - Init,,, +,Need administrative rights for [LOCATION],,,1. Contact the IT administrator for [LOCATION]. 2. Provide details about the specific administrative rights needed. 3. Request the necessary permissions for the user. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Access the Exchange admin center. 2. Locate the shared mailbox settings. 3. Add the user [EMAIL] to the shared mailbox access list. 4. Verify access by logging in as the user [EMAIL]. +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Access the AWS Management Console. 2. Navigate to the IAM (Identity and Access Management) dashboard. 3. Adjust the permissions for the user associated with [AWS_ACCESS_KEY]. 4. Test access to the shared mailbox. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist +,Light User for external - [TICKET ID] - [USERNAME]-[NAME],,,1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [USERNAME] ([COMPANY]. [LOCATION]),,,1. Verify the details of the new user request. 2. Create a new user account in the system. 3. Assign the specified attributes to the user. 4. Confirm the completion of the user creation process. +,Problem with my user,,,1. Gather more information about the specific problem with the user account. 2. Check for any error messages or issues reported by the user. 3. If possible +,access to s3 bucket,,,1. Check the AWS IAM permissions for the user requesting access. 2. Ensure that the user has the necessary S3 bucket access rights. 3. If issues persist +,Light User for external - [TICKET ID] - [NAME],,,1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor. +,Preciso que libere acesso ร  pasta J/RH,,,1. Verifique as permissรตes de acesso ร  pasta J/RH. 2. Se necessรกrio +,[TICKET ID] - New Support Ticket received - Request access to [NAME]s email,,,1. Gather information about the specific email access request. 2. Verify the user details and email account associated with [NAME]. 3. Grant access to [NAME]'s email account as requested. +,Create AD group for [COMPANY] Scandinavia for myHR,,,1. Access the Active Directory management console. 2. Create a new security group for [COMPANY] Scandinavia in the specified organizational unit (OU). 3. Add the necessary users to the newly created AD group. 4. Confirm the completion of the AD group creation. +,[TICKET ID] - New Support Ticket received - Instalaรงรฃo software para ponto eletrรดnico,,,1. Gather information about the specific software installation request. 2. Identify the software for the electronic point system. 3. Install the software on the user's computer following standard procedures. +,[TICKET ID] - A Support Ticket was forwarded to your role - Init,,, +,[COMPANY] Intranet Editor Rights User,,,1. Log in to the [COMPANY] system with administrative credentials. 2. Open the user management panel. 3. Locate the user [NAME]. 4. Set the Intranet Editor Rights for the user as specified. 5. Verify the changes by checking the user's access. +,Need administrative rights for [LOCATION],,,1. Contact the IT administrator for [LOCATION]. 2. Provide details about the specific administrative rights needed. 3. Request the necessary permissions for the user. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Access the Exchange admin center. 2. Locate the shared mailbox settings. 3. Add the user [EMAIL] to the shared mailbox access list. 4. Verify access by logging in as the user [EMAIL]. +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Access the AWS Management Console. 2. Navigate to the IAM (Identity and Access Management) dashboard. 3. Adjust the permissions for the user associated with [AWS_ACCESS_KEY]. 4. Test access to the shared mailbox. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist +,Light User for external - [TICKET ID] - [USERNAME]-[NAME],,,1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [USERNAME] ([COMPANY]. [LOCATION]),,,1. Verify the details of the new user request. 2. Create a new user account in the system. 3. Assign the specified attributes to the user. 4. Confirm the completion of the user creation process. +,Problem with my user,,,1. Gather more information about the specific problem with the user account. 2. Check for any error messages or issues reported by the user. 3. If possible +,access to s3 bucket,,,1. Check the AWS IAM permissions for the user requesting access. 2. Ensure that the user has the necessary S3 bucket access rights. 3. If issues persist +,Light User for external - [TICKET ID] - [NAME],,,1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor. +,Preciso que libere acesso ร  pasta J/RH,,,1. Verifique as permissรตes de acesso ร  pasta J/RH. 2. Se necessรกrio +,[TICKET ID] - New Support Ticket received - Request access to [NAME]s email,,,1. Gather information about the specific email access request. 2. Verify the user details and email account associated with [NAME]. 3. Grant access to [NAME]'s email account as requested. +,Create AD group for [COMPANY] Scandinavia for myHR,,,1. Access the Active Directory management console. 2. Create a new security group for [COMPANY] Scandinavia in the specified organizational unit (OU). 3. Add the necessary users to the newly created AD group. 4. Confirm the completion of the AD group creation. +,[TICKET ID] - New Support Ticket received - Instalaรงรฃo software para ponto eletrรดnico,,,1. Gather information about the specific software installation request. 2. Identify the software for the electronic point system. 3. Install the software on the user's computer following standard procedures. +,[TICKET ID] - A Support Ticket was forwarded to your role -,,, +,[COMPANY] Intranet Editor Rights User Internal- [TICKET ID],,,"1. Verify the user's existing permissions in the Intranet system. 2. If necessary, escalate the issue to the system administrator to grant the user editor rights. 3. Confirm the changes have taken effect by having the user attempt to perform an action that requires editor rights." +,Need administrative rights for [LOCATION],,,"1. Verify the user's current access level. 2. If the user does not have administrative rights, escalate to the system administrator to modify the user's permissions. 3. Have the user attempt to perform an action that requires administrative rights to ensure the changes have taken effect." +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,"1. Check if the user already has access to the shared mailbox. 2. If not, grant the user the necessary permissions or escalate to the system administrator if you do not have the necessary permissions to do so. 3. Have the user try to access the shared mailbox to confirm the problem is resolved." +,Crear carpeta dentro de J: Administraciรณn R&D,,,"Check if user has necessary permissions to create the folder. If not, grant the required permissions." +,File Share Access - [TICKET ID] -[LOCATION]ServiceService Request: File Share Access,,,"Check if the user has Read / Write access. If not, grant the required access." +,[TICKET ID] - A Support Ticket was forwarded to your role - IDS-Event: Unsual amount of[LOCATION]errors (null queries),,,Investigate the source of the null queries. Check the system logs for any errors or anomalies. +,[TICKET ID] - Reminder of paused Support Ticket - File Share Access - [TICKET ID] - [NAME] (AMA. [LOCATION]),,,Resume the paused ticket and continue troubleshooting the file share access issue. +,Create Shared Mailbox - [EMAIL] - Finanzbuchhaltung agromais,,,"Ensure user has the necessary permissions to create the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,Verify the user's account settings and permissions. Check the system logs for any errors or anomalies. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - RE: Decision for Order required: #[TICKET ID] - Install request,,,Review the installation request. Check if the system meets the installation requirements. Proceed with the installation if everything is in order. +,Install Nessus Agent on [LOCATION]-DB01,,,Check if the system meets the installation requirements for Nessus Agent. Proceed with the installation if everything is in order. +,[TICKET ID] - New information received on closed ticket - File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,Review the new information and re-open the ticket if necessary. Continue troubleshooting the file share access issue. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. ESBA)Service Request: File Share Access,,,"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION]),,,"Ensure user has the necessary permissions to delete the shared mailbox. If not, grant the required permissions." +,Change Erstellung - Freigabe fรผr Emailverteiler Standort Deutschland,,,"Check if the user has necessary permissions to change email distribution settings. If not, grant the required permissions." +,Keine Zugriffsrechte mehr auf eigene SharePoint Datenbank,,,"Check if the user has necessary permissions to access the SharePoint database. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,External vendors have e3 license again (previously removed on [DRIVER_ID]),,,"Verify if the external vendors have the e3 license. If not, reassign the license to them." +,[TICKET ID] - New Support Ticket received - Top Ronda 3 Software Config.,,,"Verify if the user has necessary permissions to configure the software. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - activacion blackberry work,,,"Verify if the user has necessary permissions to activate the Blackberry Work app. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER],,,"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules." +,[TICKET ID] - New Support Ticket received - Block email from [NAME] Enright,,,Check the email settings and ensure that emails from [NAME] Enright are blocked. +,Basis User - [USERNAME] -Service Request: Basis User,,,"Verify if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions." +,instalacao do Power BI,,,"Check if the system meets the installation requirements for Power BI. If yes, proceed with the installation." +,File Share Access - [TICKET ID] -Service Request: File Share Access,,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Mobile connection,,,Check the user's mobile connection settings. Verify if there are any network issues. +,"INSTALAR ATUALIZAร‡รƒO SICALCBoa Tarde :) Por favor, poderiam colocar a senha para a instalaรงรฃo do Sicalc? Obrigada! Att..",,,"Check if the system meets the installation requirements for SICALC. If yes, proceed with the installation." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Create Shared Mailbox - [EMAIL] - [USERNAME],,,"Ensure user has the necessary permissions to create the shared mailbox. If not, grant the required permissions." +,Problema com Proxy ao conectar via VPN,,,Check the user's VPN and proxy settings. Ensure that the VPN is properly configured to work with the proxy. +,In UK wird Browserversion von E-Mails Salesforce intern geblockt,,,Check the email settings in Salesforce. Ensure that the browser version is compatible. +,[TICKET ID] - New Support Ticket received - Criaรงรฃo de nova pasta,,,"Check if user has necessary permissions to create the folder. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Remove File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user's access to the file share has been removed. If not, remove the access." +,Initiated by GIT: Missing connection to all securitytools on system [SERVER],,,Check the system's connection to the security tools. Verify if there are any network issues. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Unable to use Outlook on hotel wifi,,,Check the hotel's wifi connection. Verify if there are any network restrictions that might be preventing Outlook from working. +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,Check user's basic settings and permissions. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,DNS issue in [LOCATION],,,Check the DNS settings and ensure the correct IP address is being used. +,[TICKET ID] - New Support Ticket received - Alteraรงรฃo de email[LOCATION],,,Check the user's email settings and make the necessary changes. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Project online does not work,,,"Check the user's access to Project Online. If there are any issues, troubleshoot as necessary." +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to you - Bitlocker Unlock FAILED,,,Check the Bitlocker settings and troubleshoot the unlock issue. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions." +,cou;d not open files from corp disck G (UA directory),,,"Check the user's access to the corporate disk G. If there are any issues, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received -[LOCATION]Site - Cant access,,,"Check the user's access to the [LOCATION] site. If there are any issues, troubleshoot as necessary." +,Intranet Profile Update Page,,,"Check the user's access to the intranet profile update page. If there are any issues, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions." +,NรƒO CONSIGO ACESSO[LOCATION]COMP DE PAGAMENTOS,,,"Check the user's access to the payment system. If there are any issues, troubleshoot as necessary." +,Basis User - [USERNAME] - [USERNAME]. [NAME] ([COMPANY]. [LOCATION]),,,"Verify if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions." +,No access GTC_SLAR,,,"Check the user's access to GTC_SLAR. If there are any issues, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION]),,,"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - MessageLabs not set for external emails,,,Check the MessageLabs settings and ensure it is set up for external emails. +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,Check user's basic settings and permissions. +,[TICKET ID] - New Support Ticket received - Skype for business - cannot sign in,,,Check the user's Skype for Business settings and troubleshoot the sign in issue. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Blackberry Container and Skype,,,"Check the user's Blackberry Container and Skype settings. If there are any issues, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,No access GTC_SLAR,,,"Check the user's access to GTC_SLAR. If there are any issues, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION]),,,"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - MessageLabs not set for external emails,,,Check the MessageLabs settings and ensure it is set up for external emails. +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,Check user's basic settings and permissions. +,[TICKET ID] - New Support Ticket received - Skype for business - cannot sign in,,,Check the user's Skype for Business settings and troubleshoot the sign in issue. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Blackberry Container and Skype,,,"Check the user's Blackberry Container and Skype settings. If there are any issues, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,No access GTC_SLAR,,,"Check the user's access to GTC_SLAR. If there are any issues, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Check the user's permissions for file share J:/. 2. Verify the server [SERVER] connectivity. 3. Ensure the user's account is active. 4. Check for any recent changes in user permissions or server settings. +,Missing connection to Updates on system [SERVER],,,1. Verify network connectivity. 2. Check firewall settings for system [SERVER]. 3. Ensure the system has internet access. 4. Investigate and resolve any issues with the update server. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Confirm the validity of the AWS access key. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights. +,[TICKET ID] - New Support Ticket received - Acesso,,,1. Check the access request details in the ticket. 2. Verify user [USERNAME]'s permissions. 3. Grant required access based on the ticket information. +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,1. Review Basis User setup requirements. 2. Confirm user details in the ticket. 3. Initiate Basis User setup for [USERNAME] as per guidelines. +,Initiated by GIT: Missing connection to all security tools on system [SERVER],,,1. Check network connectivity for system [SERVER]. 2. Verify security tool configurations. 3. Investigate and resolve any reported issues with security tools. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings. +,North America Portal availability,,,1. Confirm the reported issue. 2. Check server status for the North America Portal. 3. Investigate and resolve any reported outages or connectivity issues. +,[COMPANY] Servicedesk Agents Zugriff auf [LOCATION] OU ermรถglichen,,,1. Confirm OU access requirements for [COMPANY] Servicedesk agents. 2. Verify agent permissions. 3. Ensure network connectivity. 4. Investigate any reported issues with OU access. +,[TICKET ID] - New Support Ticket received - LENTIDรƒO ABERTURA DE PROGRAMAS E PASTAS - [LOCATION] APARECIDO,,,1. Check reported performance issues. 2. Investigate slow opening of programs and folders. 3. Address any identified performance bottlenecks. +,Create Shared Mailbox - [EMAIL] - my[COMPANY],,,1. Confirm shared mailbox creation details. 2. Verify email [EMAIL]. 3. Initiate shared mailbox creation based on provided information. +,Permission for Skype,,,1. Confirm reported permission issue. 2. Verify user's Skype permissions. 3. Grant necessary access to resolve the issue. +,[TICKET ID] - New Support Ticket received - Blackberry Work,,,1. Investigate reported Blackberry Work issues. 2. Check application settings. 3. Resolve any identified issues affecting Blackberry Work. +,Atualizaรงรฃo pacote office,,,1. Investigate reported Office package update issues. 2. Check for available updates. 3. Resolve any identified issues with the update process. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Access the file share management console. 2. Locate the user [USERNAME] in the access list. 3. Grant Read/Write access to the specified file share. 4. Confirm the completion of the access grant process. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Confirm the validity of the AWS access key. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights. +,Remove File Share Access - [TICKET ID] - [USERNAME]. [NAME] ([COMPANY]. [LOCATION]),,,1. Access the file share management console. 2. Locate the user [USERNAME] in the access list. 3. Revoke access to the specified file share. 4. Confirm the completion of the access removal process. +,Der Anwender Kleinsorge. [NAME] hat keinen Zugriff auf das Intranet.,,,1. Verify user [NAME]'s intranet access. 2. Check user permissions. 3. Resolve any identified issues preventing intranet access. +,[TICKET ID] - New Support Ticket received - New User - Caio Yuzzo [NAME],,,1. Review New User setup requirements. 2. Confirm details for user Caio Yuzzo [NAME]. 3. Initiate New User setup based on provided information. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings. +,[TICKET ID] - A Support Ticket was forwarded to your role - LH - [SERVER] OS Updates,,,1. Review the forwarded LH - [SERVER] OS Updates ticket. 2. Check for any reported issues with OS updates on server [SERVER]. 3. Investigate and resolve any identified issues. +,Light User for external - [TICKET ID] - [NAME] Paula,,,1. Confirm Light User creation details. 2. Verify user [NAME] Paula's information. 3. Initiate Light User creation based on provided information. +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,1. Review Basis User setup requirements. 2. Confirm user details in the ticket. 3. Initiate Basis User setup for [USERNAME] as per guidelines. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Confirm the validity of the AWS access key. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights. +,Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION]),,,1. Confirm shared mailbox deletion details. 2. Verify email [EMAIL]. 3. Initiate shared mailbox deletion based on provided information. +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,1. Confirm shared mailbox access details. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION]),,,1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Confirm shared mailbox access details. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights. +,[TICKET ID] - New Support Ticket received - configuacion nuevo telefono,,,1. Verify new phone configuration details. 2. Check for any reported issues with phone setup. 3. Initiate phone configuration based on provided information. +,[TICKET ID] - New Support Ticket received - File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]. [LOCATION]),,,1. Verify user [ADDRESS]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings. +,[TICKET ID] - New Support Ticket received - impressora,,,1. Investigate reported printer issues. 2. Check printer status and connections. 3. Resolve any identified issues affecting the printer. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings. +,[TICKET ID] - New Support Ticket received - instalacion de onedrive,,,1. Investigate reported issues with OneDrive installation. 2. Check for available updates. 3. Resolve any identified issues with the installation process. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Missing connection to Updates on system [SERVER],,,"Check the system's connection to the update server. If there's an issue, troubleshoot the connection problem." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Acesso,,,"Check user's access settings. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,Initiated by GIT: Missing connection to all securitytools on system [SERVER],,,"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,North America Portal availibility,,,"Check the availability of the North America portal. If it's down, troubleshoot as necessary." +,[COMPANY] Servicedesk Agents Zugriff auf[LOCATION]OU ermรถglichen,,,"Check if the Servicedesk Agents have access to the specified OU. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - LENTIDรƒO ABERTURA DE PROGRAMAS E PASTAS -[LOCATION]APARECIDO,,,"Check the performance of the system. If there's an issue, troubleshoot as necessary." +,Create Shared Mailbox - [EMAIL] - my[COMPANY],,,"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions." +,Permission for Skype,,,"Check if the user has necessary permissions to use Skype. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Blackberry Work,,,"Check the user's access to Blackberry Work. If there's an issue, troubleshoot as necessary." +,Atualizaรงรฃo pacote office,,,"Check if the Office package is up-to-date. If not, update the software." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [USERNAME]. [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: J:/Pflanzenphysiologie Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,, +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Basis User - [TICKET ID] -Service Request: Basis User Create Windows account for internal user Firstname: [NAME] Lastname: [NAME] Cost Center: 44268 Company: Department: [COMPANY]_MA [ADDRESS]: ZIP: City: Country: Office: Important: Please set the EA10 to the following value: 13721 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Jan 21 2019 12:00AM Additional information:,,, +,Remove File Share Access - [TICKET ID] - [USERNAME]. [NAME] ([COMPANY]. [LOCATION])Service Request: Remove File Share Access Remove file share access for the following user: [USERNAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) File Share: J:/SB-BD Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,, +,Der Anwender Kleinsorge. [NAME] hat keinen Zugriff auf das Intranet.,,,"Check if the user has necessary permissions to access the intranet. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - New User - Caio Yuzzo [NAME],,,"Check if the new user account has been created with the necessary access permissions. If not, create the account and assign the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - LH - [SERVER] OS Updates,,,"Check if the OS updates have been installed on the server. If not, install the updates." +,Light User for external - [TICKET ID] - [NAME] PaulaService Request: Light User for external Create Light user for [USERNAME] [NAME] Paula Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44288 Function: HR ASSISTANT Company: SETRATA Department: [COMPANY]_HR-[ADDRESS] [ADDRESS]. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Not defined Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Desired date: Jan 10 2019 3:00AM Additional information:,,, +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION]),,,"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: Due) Access Type: (RW) Read / Write File Share: j:/stundenbuecher Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,, +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - configuacion nuevo telefono,,,"Check the phone's configuration settings. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - impressora,,,"Check the printer's settings and connectivity. If there's an issue, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - instalacion de onedrive,,,"Check if OneDrive is installed on the user's system. If not, install OneDrive." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION]),,,"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions." +,[SERVER] - Outdated McAfee Agent,,,"Check if the McAfee Agent on the server is up-to-date. If not, update the agent." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Initiated by [COMPANY][LOCATION]- Vulnerable .Net 4.5 Version on SS-E03F49869B22,,,"Check if .Net 4.5 on the server is up-to-date. If not, update the software." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - Erreur sur ladresse mail nouvel arrivant,,,"Check the email address for any errors. If there are any, correct the email address." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,1. Verify user permissions for shared mailbox in Exchange Admin Center. 2. Check if the mailbox exists and is active. +,[TICKET ID] - New Support Ticket received - Mobilepass softoken,,,1. Verify user's device compatibility for Mobilepass. 2. Check Mobilepass activation server status. +,File Share Access - [TICKET ID] - [USERNAME] ([COMPANY]. [LOCATION])Service Request: File Share Access,,,1. Check if the file share path exists. 2. Verify the provided username and permissions. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Verify user's permissions on the file share. 2. Check if the file share path is correct. +,Create MS team Account for external consultant,,,1. Verify consultant's details and permissions. 2. Check MS Team account creation process. +,[TICKET ID] - New Support Ticket received - Nรฃo consigo abrir um site,,,1. Check user's internet connection. 2. Verify if the website is accessible from other devices. +,Remove and add a name from/to the e-mail group [COMPANY] Everybody,,,1. Verify group membership and permissions. 2. Check if the group name and user are valid. +,[TICKET ID] - New Support Ticket received - Growout Room phone needs adjustments,,,1. Verify phone settings and permissions. 2. Check if the adjustments requested are supported on the phone. +,Create Shared Mailbox - [EMAIL] -[LOCATION]Ticket Status,,,1. Check if the mailbox name is unique. 2. Verify mailbox creation permissions. +,Unable to open Excel files from email,,,1. Verify user's email settings and permissions. 2. Check if the Excel files are corrupted. +,File Share Access - [TICKET ID] - [NAME]. [NAME] (EXTERNAL. [LOCATION]),,,1. Verify user's external access permissions. 2. Check if the external file share path is correct. +,[TICKET ID] - New Support Ticket received - Instalar programa BarTender,,,1. Check user's permissions for program installation. 2. Verify if the BarTender installation file is valid. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access,,,1. Check if the file share path exists. 2. Verify the provided username and permissions. +,Account information needed,,,1. Verify user's request details. 2. Provide the requested account information. +,Create new DG in[LOCATION]OUPlease create a new Distribution Group that I can add and remove users in AD. It should be called [SERVER] and the email address should be the same.,,,1. Check if the OU exists and is accessible. 2. Verify group name and email address uniqueness. +,[TICKET ID] - New Support Ticket received - File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Verify user's permissions for file share access. 2. Check if the provided ticket ID is valid. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Verify user's permissions on the file share. 2. Check if the file share path is correct. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Verify user's permissions for shared mailbox. 2. Check if the AWS access key is valid. +,RDP priviliges needed,,,1. Verify user's request details. 2. Provide the requested RDP privileges. +,J:ZR-Muster: Ordner / Dateien wieder herststellen,,,1. Verify user's permissions for file restoration. 2. Check if the files and folders can be restored from backup. +,Agenda Master - OutlookCriar Agenda Master no Outlook para que possamos inserir eventos. viagens. dentre outros. acesso para Gerentes. Gestores. Coordenadores. inserir mais de um compromisso na mesma data e horรกrio.,,,1. Verify user's permissions for creating Agenda Master. 2. Check if the requested features are supported in Outlook. +,Need software for temperature logging device downloadedWe have a temperature logging device and the only person who has the software on his computer is [NAME]. who took his laptop with him on a business trip. We had a malfunction in one of our coolers over the weekend and in order for the Breeders to make an informed decision we need to know what temperature these plants were exposed to for how long (kind of urgent). I have the disc for downloading. I just need an admin to log in and approve. [Image],,,1. Verify user's permissions for software download. 2. Check if the software is available for download. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user permissions on the file share. 2. Check if the file share path exists. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Verify user's permissions for shared mailbox. 2. Check if the AWS access key is valid. +,LIBERAR SENHA INTERNET,,,1. Verify user's request details. 2. Check if the internet password can be released. +,[TICKET ID] - New Support Ticket received - activacion[LOCATION]equipo [SERVER],,,1. Verify equipment details and permissions. 2. Check if the activation process is successful. +,FALHA AO AGENDAR REUNIรƒO[LOCATION]SKYPE,,,1. Verify user's permissions for scheduling Skype meetings. 2. Check if there are any issues with Skype in the specified location. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Verify user's permissions for shared mailbox. 2. Check if the AWS access key is valid. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user permissions on the file share. 2. Check if the file share path exists. +,[TICKET ID] - New Support Ticket received - Liberaรงรฃo de Pasta,,,1. Verify folder details and permissions. 2. Check if the folder can be released as requested. +,I am not able to find[LOCATION]on the computer,,,1. Provide guidance on locating [LOCATION] on the computer. 2. Check if there are any issues with [LOCATION] visibility. +,[TICKET ID] - A Support Ticket was forwarded to your role - Initiated by [COMPANY][LOCATION]- Vulnerable Intel[LOCATION]on [SERVER],,,1. Verify server details and permissions. 2. Check if there are any security vulnerabilities on [SERVER]. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Verify user's permissions for shared mailbox. 2. Check if the AWS access key is valid. +,[TICKET ID] - New Support Ticket received - Approval to access [NAME]s mailbox,,,1. Verify user's request details. 2. Provide approval if necessary. +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,1. Verify system details and permissions. 2. Remove system from Nexthink according to the specified process. +,Initiated by [COMPANY][LOCATION]- Vulnerable SQL-Server on [SERVER],,,1. Verify server details and permissions. 2. Check if there are any security vulnerabilities on the SQL-Server. +,[TICKET ID] - New Support Ticket received - BB Work will not open,,,1. Verify user's device compatibility. 2. Check if there are any issues with the Blackberry Work application. +,Change of character on user principal name,,,1. Verify user's account details. 2. Check if there are any unauthorized changes in the user principal name. +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,1. Verify user's account details and permissions. 2. Check if there are any issues with the Basis User role. +,[SERVER] R:/ drive,,,1. Verify server details and permissions. 2. Check if there are any issues with the R:/ drive. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user permissions on the file share. 2. Check if the file share path exists. +,Initiated by GIT: Missing connection to AV Server on system [SERVER],,,1. Verify AV Server connection settings. 2. Check if there are any issues with the AV Server. +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,1. Verify system details and permissions. 2. Remove system from Nexthink according to the specified process. +,Shared Mailbox Access - [PASSWORD] - [EMAIL],,,1. Verify user's permissions for shared mailbox. 2. Check if the password is correct. +,initiated by[LOCATION]: System [SERVER] is running an unsupported Windows 10 build,,,1. Verify Windows 10 build compatibility. 2. Check for available updates or consider an OS upgrade. +,File Share Access - [TICKET ID] - [NAME]. [NAME] ([COMPANY]. [LOCATION]),,,1. Verify user's permissions on the file share. 2. Check if the file share path is correct. +,[TICKET ID] - New Support Ticket received - new phone,,,1. Verify phone setup details. 2. Check if the phone model is supported. +,[TICKET ID] - A Support Ticket was forwarded to your role - File Share Access - [TICKET ID] - [NAME] F ([COMPANY]. [LOCATION]),,,1. Verify user's permissions for file share access. 2. Check if the provided ticket ID is valid. +,spam. please block it RV: Quality & Regulatory Trends in the Crop Science Industry,,,1. Mark the email as spam. 2. Consider adjusting spam filter settings. +,File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION]),,,1. Verify user permissions on the file share. 2. Check if the file share path exists. +,Keine automatische Neuverbindung von Microsoft Applikationen nach Beendung der[LOCATION]Verbindung,,,1. Check network connectivity. 2. Verify Microsoft application settings. +,[TICKET ID] - New Support Ticket received - Mobile Device - [TICKET ID] - [NAME]. [NAME] ([COMPANY]. [LOCATION]),,,1. Verify user's mobile device. 2. Check if the ticket ID is valid. +,[TICKET ID] - New Support Ticket received - activacion Blackberry Work,,,1. Check Blackberry Work activation process. 2. Verify user's permissions for application activation. +,Initiated by GIT: Missing connection to Updates ([SOFTWARE] / WSUS) on system,,,1. Verify connection to WSUS server. 2. Check if there are any issues with the Updates software. +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,1. Verify system details and permissions. 2. Remove system from Nexthink according to the specified process. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: N:/[SERVER]/STA-LEM N:/[SERVER]/STA-CAM N:/[SERVER]/STA-[LOCATION] N:/[SERVER]/STA-PGRO R/W including all subfolders. Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,,1. Check if the file share path exists. 2. Verify the provided username and permissions. +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,1. Verify user's permissions for shared mailbox. 2. Check if the ticket ID is valid. +,Okta is locked to previous phone Hello. my Okta is locked to my previous iPhone. (The phone is long gone) and I am unable to check my email anymore on my new iPhone. ([NAME] had the same issue),,,1. Verify Okta account settings. 2. Reset Okta password and update phone information. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user's permissions on the file share. 2. Check if the file share path is correct. +,Acesso a pasta da rede,,,1. Verify user's permissions for the network folder. 2. Check if the folder path is correct. +,[TICKET ID] - New Support Ticket received - Growout Room PC not taking updates,,,1. Check for available updates for the Growout Room PC. 2. Verify the provided ticket ID. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user's permissions on the file share. 2. Check if the file share path is correct. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Verify user's permissions on the file share. 2. Check if the file share path is correct. +,[TICKET ID] - New Support Ticket received - Computador Backup para trabalho externo,,,1. Check external backup computer settings. 2. Verify the provided ticket ID. +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,1. Verify system details and permissions. 2. Remove system from Nexthink according to the specified process. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Verify user's permissions on the file share. 2. Check if the file share path is correct. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify user's permissions on the file share. 2. Check if the file share path is correct. +,desbloquear user,,,1. Unlock user account. 2. Verify if there are any issues with the user account. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]!![COMPANY] Srbija. [LOCATION]),,,1. Verify user's permissions on the file share. 2. Check if the file share path is correct. +,[TICKET ID] - New Support Ticket received - Create user. corporate access and email account for new employee [NAME].[LOCATION]ID nยฐ13420,,,1. Verify user account creation process. 2. Check if the provided ticket ID is valid. +,[TICKET ID] - [SERVER][LOCATION]- Planned Maintenance - 2018-10-10. 02:00[LOCATION]| [NAME] ([SERVER]) | [NAME] ([SERVER]) [COMPANY] SE.,,,1. Verify maintenance details. 2. Notify users about the planned maintenance. +,[TICKET ID] - New Support Ticket received - TELEFONO ROTO,,,1. Check if the phone model is repairable. 2. Provide instructions for device replacement. +,Create Shared Mailbox - [TICKET ID] - [EMAIL],,,1. Verify shared mailbox creation process. 2. Check if the provided ticket ID is valid. +,[TICKET ID] - New Support Ticket received - Instalar programa de registo de ronda [COMPANY] em meu PC,,,1. Verify installation instructions for the patrol logging program. 2. Check if the provided ticket ID is valid. +,[TICKET ID] - New Support Ticket received - Add [NAME] to Copier/Scanner in Bloomington Office,,,1. Verify user's permissions for Copier/Scanner. 2. Check if the provided ticket ID is valid. +,word tracking is not working,,,1. Verify Word application settings. 2. Check for updates or known issues related to word tracking. +,[TICKET ID] - New Support Ticket received - Slow Computer,,,1. Check computer performance settings. 2. Perform a system scan for malware or unnecessary processes. +,Scan Mail - [NAME],,, +,Zertifikat erstellen um verschlรผsselte Emails zu lesen,,,"Create a certificate for reading encrypted emails. If there's an issue, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RO) Read only File Share: J:/E-CAD Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Email Forwarding,,,"Check the email forwarding settings. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - A Support Ticket was forwarded to your role - missing [ADDRESS] and [ADDRESS],,,"Check for the missing [ADDRESS] and [ADDRESS]. If they are missing, add them." +,[TICKET ID] - New Support Ticket received - Reinstalar VPN. no Computador do rtc. [NAME].,,,"Check the VPN installation on the specified computer. If there's an issue, reinstall the VPN." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,"Computador travando, muito lento",,,"Check the performance of the computer. If it's slow, troubleshoot the performance issue." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,Unidades de red y Permisos,,,"Check the network units and permissions. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role -[LOCATION]feature unsable,,,"Check the [LOCATION] feature. If it's not working, troubleshoot the issue." +,File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Light User for external - [TICKET ID] - [USERNAME]. [NAME]Service Request: Light User for external Create Light user for [USERNAME] Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 47037 Function: Externe Beraterin Company: [COMPANY] Consulting GmbH Department: GIT-[ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Aug 30 2019 11:00PM Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Jan 21 2019 12:00AM Additional information:,,, +,ADM credentials are not working until rebooting client computers,,,"Check the ADM credentials. If they're not working, reboot the client computers." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]D. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Initiated by GIT: Missing connection to all securitytools on system [SERVER],,,"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem." +,Qarantine message,,,"Check the quarantine settings. If there's an issue, troubleshoot as necessary." +,Basis User for external - [TICKET ID] - [NAME]Service Request: Basis User for external Create Windows account for external user [NAME] Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 47004 Function: Intranet Consultant Company: [URL] AG Department: [ADDRESS]-[ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Apr 30 2019 11:00PM Important: Please indicate in EA14 that it is an external user. Requestor: [USERNAME] ([COMPANY]. [LOCATION]) Desired date: Jan 25 2019 12:00AM Additional information:,,, +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Colocar aviso de ausencia temporaria no email de [NAME],,,"Set up an out of office reply for the specified email address. If there's an issue, troubleshoot as necessary." +,Trouble downloading Adobe Creative Cloud,,,"Check the download settings for Adobe Creative Cloud. If there's an issue, troubleshoot the download problem." +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules." +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules." +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - Citrix - [TICKET ID] - [NAME] ([COMPANY] [LOCATION]),,,"Check the user's access to Citrix. If there's an issue, troubleshoot as necessary." +,Issue_Description,,,Troubleshooting_Steps +,[COMPANY] Intranet Editor Rights User,,,1. Log in to the [COMPANY] system with administrative credentials. 2. Open the user management panel. 3. Locate the user [NAME]. 4. Set the Intranet Editor Rights for the user as specified. 5. Verify the changes by checking the user's access. +,Need administrative rights for [LOCATION],,,1. Contact the IT administrator for [LOCATION]. 2. Provide details about the specific administrative rights needed. 3. Request the necessary permissions for the user. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Access the Exchange admin center. 2. Locate the shared mailbox settings. 3. Add the user [EMAIL] to the shared mailbox access list. 4. Verify access by logging in as the user [EMAIL]. +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Access the AWS Management Console. 2. Navigate to the IAM (Identity and Access Management) dashboard. 3. Adjust the permissions for the user associated with [AWS_ACCESS_KEY]. 4. Test access to the shared mailbox. Verify the mailbox configuration in the Exchange admin center. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist +,Light User for external - [TICKET ID] - [USERNAME]-[NAME],,, +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [USERNAME] ([COMPANY]. [LOCATION]),,,1. Verify the details of the new user request. 2. Create a new user account in the system. 3. Assign the specified attributes to the user. 4. Confirm the completion of the user creation process. Review the AWS IAM policy for the user. +,Problem with my user,,,1. Gather more information about the specific problem with the user account. 2. Check for any error messages or issues reported by the user. 3. If possible +,access to s3 bucket,,,1. Check the AWS IAM permissions for the user requesting access. 2. Ensure that the user has the necessary S3 bucket access rights. 3. If issues persist +,Light User for external - [TICKET ID] - [NAME],,, +,Preciso que libere acesso ร  pasta J/RH,,,1. Verifique as permissรตes de acesso ร  pasta J/RH. 2. Se necessรกrio +,[TICKET ID] - New Support Ticket received - Request access to [NAME]s email,,,1. Gather information about the specific email access request. 2. Verify the user details and email account associated with [NAME]. 3. Grant access to [NAME]'s email account as requested. Ajuste as permissรตes de acordo com a solicitaรงรฃo. 3. Confirme com o solicitante se o acesso foi concedido corretamente. +,Create AD group for [COMPANY] Scandinavia for myHR,,,1. Access the Active Directory management console. 2. Create a new security group for [COMPANY] Scandinavia in the specified organizational unit (OU). 3. Add the necessary users to the newly created AD group. 4. Confirm the completion of the AD group creation. +,[TICKET ID] - New Support Ticket received - Instalaรงรฃo software para ponto eletrรดnico,,,1. Gather information about the specific software installation request. 2. Identify the software for the electronic point system. 3. Install the software on the user's computer following standard procedures. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Missing connection to Updates on system [SERVER],,,"Check the system's connection to the update server. If there's an issue, troubleshoot the connection problem." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Acesso,,,"Check user's access settings. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,Initiated by GIT: Missing connection to all securitytools on system [SERVER],,,"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,North America Portal availibility,,,"Check the availability of the North America portal. If it's down, troubleshoot as necessary." +,[COMPANY] Servicedesk Agents Zugriff auf[LOCATION]OU ermรถglichen,,,"Check if the Servicedesk Agents have access to the specified OU. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - LENTIDรƒO ABERTURA DE PROGRAMAS E PASTAS -[LOCATION]APARECIDO,,,"Check the performance of the system. If there's an issue, troubleshoot as necessary." +,Create Shared Mailbox - [EMAIL] - my[COMPANY],,,"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions." +,Permission for Skype,,,"Check if the user has necessary permissions to use Skype. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Blackberry Work,,,"Check the user's access to Blackberry Work. If there's an issue, troubleshoot as necessary." +,Atualizaรงรฃo pacote office,,,"Check if the Office package is up-to-date. If not, update the software." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [USERNAME]. [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: J:/Pflanzenphysiologie Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Basis User - [TICKET ID] -Service Request: Basis User Create Windows account for internal user Firstname: [NAME] Lastname: [NAME] Cost Center: 44268 Company: Department: [COMPANY]_MA [ADDRESS]: ZIP: City: Country: Office: Important: Please set the EA10 to the following value: 13721 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Jan 21 2019 12:00AM Additional information:,,,"Check if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions." +,Remove File Share Access - [TICKET ID] - [USERNAME]. [NAME] ([COMPANY]. [LOCATION])Service Request: Remove File Share Access Remove file share access for the following user: [USERNAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) File Share: J:/SB-BD Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,,"Check if the user's access to the file share has been removed. If not, remove the access." +,Der Anwender Kleinsorge. [NAME] hat keinen Zugriff auf das Intranet.,,,"Check if the user has necessary permissions to access the intranet. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - New User - Caio Yuzzo [NAME],,,"Check if the new user account has been created with the necessary access permissions. If not, create the account and assign the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - LH - [SERVER] OS Updates,,,"Check if the OS updates have been installed on the server. If not, install the updates." +,Light User for external - [TICKET ID] - [NAME] PaulaService Request: Light User for external Create Light user for [USERNAME] [NAME] Paula Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44288 Function: HR ASSISTANT Company: SETRATA Department: [COMPANY]_HR-[ADDRESS] [ADDRESS]. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Not defined Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Desired date: Jan 10 2019 3:00AM Additional information:,,,"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions." +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION]),,,"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: Due) Access Type: (RW) Read / Write File Share: j:/stundenbuecher Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Skype sem acesso.,,,"Check the user's Skype settings and internet connection. If the issue persists, try reinstalling Skype." +,Missing connection to [SOFTWARE] / Update on [SERVER],,,"Check the server's connection to the update server. If there's an issue, troubleshoot the connection problem." +,Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION]),,,"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions." +,Solicitaรงรฃo - Passar anti virus na minha maquina ( Acesso bloqueado),,,"Check the user's access to the antivirus software. If there's an issue, troubleshoot as necessary." +,Remove File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user's access to the file share has been removed. If not, remove the access." +,Falha na conexรฃo da VPN,,,"Check the user's VPN settings and internet connection. If the issue persists, troubleshoot the VPN connection." +,[TICKET ID] - A Support Ticket was forwarded to your role - Initiated by [COMPANY][LOCATION]- Vulnerable Intel[LOCATION]on [SERVER],,,Check the server for Intel vulnerabilities. Apply necessary patches or updates to mitigate the vulnerabilities. +,Create Shared Mailbox - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Inclusao de Pessoas,,,"Check the user's permissions to include people. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - Phone - Okta,,,"Check the user's phone connection to Okta. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - I cannot log in to X-Flow,,,"Check the user's login credentials for X-Flow. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Local admin rights needed for [SERVER],,,"Check if the user has necessary admin permissions for the server. If not, grant the required permissions." +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules." +,Light User for external - [TICKET ID] - [NAME] PaulaService Request: Light User for external Create Light user for [USERNAME] [NAME] Paula Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44288 Function: HR ASSISTANT Company: SETRATA Department: [COMPANY]_HR-[ADDRESS] [ADDRESS]. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Not defined Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Desired date: Jan 10 2019 3:00AM Additional information:,,,"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - Skype uninstall and reinstall,,,"Check the user's Skype settings. If there's an issue with Skype, try uninstalling and reinstalling the software." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - [SERVER][LOCATION]- Planned Maintenance - 2018-10-10. 02:00[LOCATION]| [NAME] ([SERVER]) | [NAME] ([SERVER]) [COMPANY] SE.,,,Inform the users of the planned maintenance. Ensure that all data is backed up and that the server is properly configured for the maintenance. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY] [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Light User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Light User Create Light user for [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44237 Function: IT SUPPORT Company: [COMPANY] AG Department: IT [COMPANY] ZIP: [ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: [LOCATION] [NAME] Important: Please set the EA10 to the following value: 4448 (leave blank. when empty) Desired date: Dec 10 2018 3:00AM Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Additional information: Light User fรผr [NAME][LOCATION]- IT Support,,,"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New information received on closed ticket - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,[SOFTWARE] issues,,,"Check the user's settings for the specified software. If there's an issue, troubleshoot as necessary." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Printer OFFLinePerdi conexรฃo com a impressora. Jรก reiniciei o computador e a impressora vรกrias vezes e nรฃo adianta. Sempre PRINTER OFFLINE. Por favor. pode me ajudar?,,,"Check the user's printer connection. If there's an issue, troubleshoot as necessary." +,Closure of an e-mail account,,,"Check if the user has necessary permissions to close the email account. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Telefonia - nรบmero 101,,,"Check the user's phone settings and network connection. If there's an issue, troubleshoot as necessary." +,[PASSWORD] - New Support Ticket received - Problema con contraseรฑa,,,"Check the user's password settings. If there's an issue, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Acesso pasta J: LaboratรณrioBoa tarde. Por favor liberar meu acesso a pasta J: Laboratรณrio. Atenciosamente.,,,"Check if the user has necessary permissions to access the specified folder on the J: drive. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Configuraรงรฃo de Impressora,,,1. Gather information about the printer configuration request. 2. Identify the specific printer settings required. 3. Configure the printer settings as per the user's request. +,Create Shared Mailbox - [TICKET ID] - [EMAIL],,,1. Access the mailbox settings in the mail server. 2. Create a new shared mailbox with the specified details. 3. Verify the shared mailbox creation. +,[TICKET ID] - A Support Ticket was forwarded to your role - Configuraciรณn mobilepass | [NAME],,,1. Check the MobilePass configuration settings. 2. Identify any issues with the MobilePass configuration for the user [NAME]. 3. Adjust the MobilePass configuration as needed. 4. Confirm with the user that the configuration is working correctly. +,Basis User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Verify the details of the Basis User creation request. 2. Create a new Windows account for the internal user [NAME]. 3. Set the specified access permissions for the user. 4. Create Exchange and Skype accounts as requested. 5. Set the EA10 value to 12715. 6. Confirm the completion of the user creation process. +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist +,Solicito backup do da 21/11/2019. da planilha. constante do endereรงo J:/PRODUร‡รƒO/SUPERVISOR CAMPOS DE PRODUร‡รƒO/Mรดnica PROTOCOLO DE NF.xlsx,,,1. Identify the requested backup date (21/11/2019). 2. Access the specified directory and locate the requested spreadsheet. 3. Perform a backup of the specified spreadsheet. 4. Confirm the completion of the backup process. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary +,Quarantine email,,,1. Check the email quarantine settings. 2. Identify the email(s) in quarantine. 3. Release the quarantined email(s) as needed. +,Check if user email exists. and remove user from email,,,1. Verify the existence of the user's email account. 2. If the user exists +,[TICKET ID] - New Support Ticket received - Skype not signing in,,,1. Gather information about the Skype sign-in issue. 2. Check the user's Skype credentials and configuration. 3. Troubleshoot and resolve the Skype sign-in problem. +,Light User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,1. Verify the details of the Light User creation request. 2. Create a new Light user account in the system. 3. Set the specified attributes for the user. 4. Set the EA10 value to 4458. 5. Confirm the completion of the user creation process. +,[TICKET ID] - A Support Ticket was forwarded to your role - The Skype of user [USERNAME] canโ€™t work normally,,,1. Gather information about the user's Skype issue. 2. Check the Skype settings and configuration for user [USERNAME]. 3. Troubleshoot and resolve the Skype problem. +,Microsoft apps are not working on the phone,,,1. Check the phone's Microsoft app settings. 2. Identify any issues with the Microsoft app configuration. 3. Troubleshoot and resolve the problem with Microsoft apps on the phone. +,[TICKET ID] - New Support Ticket received - Pagina web del[LOCATION]( IDASE),,,1. Gather information about the issue with the [LOCATION] website. 2. Check the website settings and configuration. 3. Troubleshoot and resolve the problem with accessing the [LOCATION] website. +,File Share Access - [TICKET ID] - [NAME] (EXTERNAL. [LOCATION]),,,1. Verify the details of the file share access request. 2. Grant access to the specified file share for user [NAME]. 3. Confirm with the user that the file share access is working correctly. +,Setup McAfee Web Gateway [LOCATION],,,1. Access the McAfee Web Gateway settings. 2. Configure the Web Gateway for [LOCATION] according to the specified requirements. 3. Verify the setup and functionality of the McAfee Web Gateway. +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,1. Access Nexthink and identify the system [SERVER]. 2. Follow the End Of Life process to remove the system from Nexthink. 3. Check for any reservations associated with the system and remove them. 4. Note down corresponding IP(s) and inform [COMPANY] network team if needed. +,Kalenderzugriff nicht mehr gegeben,,,1. Check the calendar access settings. 2. Identify any issues with calendar access. 3. Troubleshoot and resolve the problem with calendar access. +,File Share Access - [TICKET ID] - [NAME]lena ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME]lena ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: give [NAME] access to Groups ( J:)[LOCATION] Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment: please give her as soon as possible access,,,1. Verify the details of the file share access request. 2. Grant [NAME]lena access to the specified file share groups on J: drive. 3. Confirm with the requestor that the access has been granted. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. ESBA)Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. ESBA) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: Hello. I need [NAME] to have access to the rh (//[SERVER]) (L:). Please contact [NAME] or [NAME] for further information. Thank you. [NAME] Requestor: [NAME] ([COMPANY]. ESBA) Comment:,,,1. Verify the details of the file share access request. 2. Grant access to the specified file share (rh) on //[SERVER] (L:) for user [NAME]. 3. Contact [NAME] or [NAME] for additional information if needed. +,Acesso a novo diretรณrio,,,1. Identify the details of the request for access to a new directory. 2. Grant access to the specified directory. 3. Confirm with the user that access to the new directory has been provided. +,No access to sharepoint team website,,,1. Verify the user's access to the SharePoint team website. 2. Identify any issues preventing access. 3. Troubleshoot and resolve the problem with accessing the SharePoint site. +,Criaรงรฃo de uma lista de distribuiรงรฃo,,,1. Gather information about the distribution list creation request. 2. Create a new distribution list with the specified details. 3. Confirm the completion of the distribution list creation. +,Initiated by GIT: Missing connection to all securitytools on system [SERVER],,,1. Identify the missing connections to security tools on system [SERVER]. 2. Initiate the necessary actions to restore connections. 3. Confirm that the connections to security tools are reestablished. +,Nexthink alerts message inbox change,,,1. Review the Nexthink alerts message inbox change. 2. Identify any modifications to the message inbox settings. 3. Address any necessary changes to the Nexthink alerts message inbox. +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,1. Access Nexthink and locate the system [SERVER]. 2. Follow the process to set the system to End Of Life in Nexthink. 3. Check for any existing reservations and remove them. 4. Note down corresponding IP(s) and inform [COMPANY] network team about firewall rule removal. +,Initiated by [COMPANY][LOCATION]- Vulnerable[LOCATION]on [SERVER] customer. [COMPANY][LOCATION]tasked [COMPANY] IT to track [COMPANY] systems with identified vulnerabilities and furthermore to initiate mandatory procedures. This message is just for you information. You will receive further details within a short time. Kind regards. [COMPANY] IT Services,,,1. Review the message regarding the vulnerable system [SERVER]. 2. Initiate tracking of [COMPANY] systems with vulnerabilities. 3. Follow mandatory procedures for vulnerable systems. 4. Await further details from [COMPANY] IT Services. +,Users cant connect online,,,1. Investigate user reports of connectivity issues. 2. Identify the reasons for users being unable to connect online. 3. Troubleshoot and resolve the connectivity problems. +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,1. Gather information about the Basis User request for [USERNAME]. 2. Create a new Basis User account. 3. Confirm the completion of the Basis User creation process. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [AWS_ACCESS_KEY]. 3. If necessary +,Email folders are differentUser has noticed her email folders are now different. Was there any updates over the weekend that would have caused this? User has to monitor two mailboxes. and the recent changes make it difficult to see both in the same view. Can this be changed? Prior to today it looked like this. [Image] Today it looks like this. [Image],,,1. Investigate the reported issue with email folders. 2. Check for updates or changes over the weekend. 3. Adjust the email folder settings to restore the preferred view. +,Acesso a VPN,,,1. Gather information about the VPN access request. 2. Grant access to the VPN for the user. 3. Confirm with the user that VPN access has been provided. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify the details of the file share access request. 2. Grant access to the specified file share for user [NAME]. 3. Confirm with the user that the file share access is working correctly. +,[TICKET ID] - A Support Ticket was forwarded to your role - okta mobile,,,1. Investigate the Okta Mobile support ticket forwarded to your role. 2. Check the Okta Mobile configuration. 3. Troubleshoot and resolve any issues with Okta Mobile. +,[TICKET ID] - New Support Ticket received - Basis User for external - [TICKET ID] - [NAME],,,1. Gather information about the Basis User request for external user [NAME]. 2. Create a new Basis User account for the external user. 3. Confirm the completion of the Basis User creation process. +,[TICKET ID] - New Support Ticket received - renovacion [NAME],,,1. Gather information about the renewal request for user [NAME]. 2. Process the renewal request according to [COMPANY] policies. 3. Confirm the completion of the renewal process. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Verify the details of the file share access request. 2. Grant access to the specified file share for user [NAME]. 3. Confirm with the user that the file share access is working correctly. +,[TICKET ID] - New information received on closed ticket - [NAME] Impressora,,,1. Review the new information received regarding the closed ticket related to the printer [NAME]. 2. Verify any additional details or actions required. 3. Update the ticket status accordingly. +,Skype sem acesso.,,,"Check the user's Skype settings and internet connection. If the issue persists, try reinstalling Skype." +,Missing connection to [SOFTWARE] / Update on [SERVER],,,"Check the server's connection to the update server. If there's an issue, troubleshoot the connection problem." +,Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION]),,,"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions." +,Solicitaรงรฃo - Passar anti virus na minha maquina ( Acesso bloqueado),,,"Check the user's access to the antivirus software. If there's an issue, troubleshoot as necessary." +,Remove File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user's access to the file share has been removed. If not, remove the access." +,Falha na conexรฃo da VPN,,,"Check the user's VPN settings and internet connection. If the issue persists, troubleshoot the VPN connection." +,[TICKET ID] - A Support Ticket was forwarded to your role - Initiated by [COMPANY][LOCATION]- Vulnerable Intel[LOCATION]on [SERVER],,,Check the server for Intel vulnerabilities. Apply necessary patches or updates to mitigate the vulnerabilities. +,Create Shared Mailbox - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Inclusao de Pessoas,,,"Check the user's permissions to include people. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - Phone - Okta,,,"Check the user's phone connection to Okta. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - I cannot log in to X-Flow,,,"Check the user's login credentials for X-Flow. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Local admin rights needed for [SERVER],,,"Check if the user has necessary admin permissions for the server. If not, grant the required permissions." +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules." +,Light User for external - [TICKET ID] - [NAME] PaulaService Request: Light User for external Create Light user for [USERNAME] [NAME] Paula Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44288 Function: HR ASSISTANT Company: SETRATA Department: [COMPANY]_HR-[ADDRESS] [ADDRESS]. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Not defined Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Desired date: Jan 10 2019 3:00AM Additional information:,,,"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - Skype uninstall and reinstall,,,"Check the user's Skype settings. If there's an issue with Skype, try uninstalling and reinstalling the software." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - [SERVER][LOCATION]- Planned Maintenance - 2018-10-10. 02:00[LOCATION]| [NAME] ([SERVER]) | [NAME] ([SERVER]) [COMPANY] SE.,,,Inform the users of the planned maintenance. Ensure that all data is backed up and that the server is properly configured for the maintenance. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY] [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Light User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Light User Create Light user for [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44237 Function: IT SUPPORT Company: [COMPANY] AG Department: IT [COMPANY] ZIP: [ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: [LOCATION] [NAME] Important: Please set the EA10 to the following value: 4448 (leave blank. when empty) Desired date: Dec 10 2018 3:00AM Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Additional information: Light User fรผr [NAME][LOCATION]- IT Support,,,"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New information received on closed ticket - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,[SOFTWARE] issues,,,"Check the user's settings for the specified software. If there's an issue, troubleshoot as necessary." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Printer OFFLinePerdi conexรฃo com a impressora. Jรก reiniciei o computador e a impressora vรกrias vezes e nรฃo adianta. Sempre PRINTER OFFLINE. Por favor. pode me ajudar?,,,"Check the user's printer connection. If there's an issue, troubleshoot as necessary." +,Closure of an e-mail account,,,"Check if the user has necessary permissions to close the email account. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Telefonia - nรบmero 101,,,"Check the user's phone settings and network connection. If there's an issue, troubleshoot as necessary." +,[PASSWORD] - New Support Ticket received - Problema con contraseรฑa,,,"Check the user's password settings. If there's an issue, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Acesso pasta J: LaboratรณrioBoa tarde. Por favor liberar meu acesso a pasta J: Laboratรณrio. Atenciosamente.,,,"Check if the user has necessary permissions to access the specified folder on the J: drive. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Create Shared Mailbox - [EMAIL] - [COMPANY] Credit card management,,,"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions." +,Basis User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Basis User Create Windows account for internal user [USERNAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME] Cost Center: 44257 Company: [COMPANY] France Department: [COMPANY] Street: [ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Country: Office: Important: Please set the EA10 to the following value: 13744 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Feb 1 2019 12:00AM Additional information:,,,"Check if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions." +,[TICKET ID] - New Support Ticket received -[LOCATION]Training,,,"Check the user's access to the training materials. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - No me aparecen las carpetas compartidas,,,"Check the user's access to the shared folders. If there's an issue, troubleshoot as necessary." +,cant connect to Folder GROUPS,,,"Check the user's access to the specified folder. If there's an issue, troubleshoot the connection problem." +,Create Shared Mailbox - [EMAIL] - PI / PO Support,,,"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Instalar app office,,,"Check if the system meets the installation requirements for the Office app. If yes, proceed with the installation." +,[TICKET ID] - A Support Ticket was forwarded to your role - Verificar Conta E-mail,,,"Check the user's email account settings. If there's an issue, troubleshoot as necessary." +,Instalar impressora -[LOCATION]I,,,"Check if the system meets the installation requirements for the printer. If yes, proceed with the installation." +,[TICKET ID] - New Support Ticket received - SafeNet SoftToken Activation,,,"Check the user's SafeNet SoftToken settings. If there's an issue, troubleshoot as necessary." +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Initiated by GIT: Missing connection to updates ([SOFTWARE]) on system [SERVER],,,"Check the server's connection to the update server. If there's an issue, troubleshoot the connection problem." +,[TICKET ID] - New Support Ticket received - No and Printer Driver on New Machine,,,"Check if the system meets the installation requirements for the printer driver. If yes, proceed with the installation." +,File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [USERNAME]. Eva ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: n:/_Share/ n:/[SERVER]/STA-ALZ/ n:/[SERVER]/STA-EIN/ n:/[SERVER]/STA-KOZ/ n:/[SERVER]/STA-MCE/ n:/[SERVER]/STA-PIU/ R/W including all subfolders. Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Create Shared Mailbox - [EMAIL] - [COMPANY] Credit card management,,,"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions." +,Email Fornecedor - Caixa de SpamOlรก. boa tarde! Temos um fornecedor que o email dele estรก indo diretamente para nossa caixa de Spam. Poderiam verificar se hรก como ajustar? [NAME] - Relacionamento - [COMPANY]-[NAME] <[EMAIL]> Obrigada.,,,"Check the email settings to ensure emails from the specified sender aren't being marked as spam. If they are, adjust the settings as necessary." +,[TICKET ID] - New Support Ticket received - Give access to restricted folder,,,"Check if the user has necessary permissions to access the restricted folder. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - Instalaรงรฃo de Impressora [NAME],,,"Check if the system meets the installation requirements for the printer. If yes, proceed with the installation." +,Initiated by GIT: Missing connection to all securitytools on system [SERVER],,,"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem." +,Initiated by GIT: Missing connection to all securitytools on system [SERVER],,,"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Missing Updates - [SERVER],,,"Check if the OS updates have been installed on the server. If not, install the updates." +,[TICKET ID] - New information received on closed ticket - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION]),,,1. Review the information received on the closed ticket for Basis User. 2. Identify any new information or updates provided. 3. Analyze if further action or response is required. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Process the request for file share access. 2. Identify the specific user ([NAME]) and location details. 3. Grant the necessary access permissions as requested. +,[TICKET ID] - New Support Ticket received - Email y alias,,,1. Review the new support ticket related to email and alias. 2. Gather information on the reported issue. 3. Determine the steps needed for resolution. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,1. Process the request for file share access. 2. Identify the specific user ([NAME]) and location details. 3. Grant the necessary access permissions as requested. +,[TICKET ID] - New Support Ticket received - iPhone reset,,,1. Examine the new support ticket regarding iPhone reset. 2. Gather details on the reported problem. 3. Determine the steps required to reset the iPhone and resolve the issue. +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Process the request for file share access. 2. Identify the specific user ([NAME]) and location details. 3. Grant the necessary access permissions as requested. +,(2019100506508) Verizon Initial Notification - Sitecode: [LOCATION],,,1. Review the Verizon initial notification with site code [LOCATION]. 2. Check for any specific details or actions required. 3. Address the Verizon notification as necessary. +,[TICKET ID] - New Support Ticket received - Scanner Config.,,,1. Examine the new support ticket related to scanner configuration. 2. Gather details on the scanner configuration request. 3. Provide necessary configurations for the scanner. +,[TICKET ID] - New Support Ticket received - Create[LOCATION]entry [COMPANY]up.ads.dir,,,1. Review the new support ticket for creating [LOCATION] entry in [COMPANY]up.ads.dir. 2. Gather necessary details and requirements. 3. Proceed with creating the required entry. +,File Share Access - [TICKET ID] -Service Request: File Share Access Grant access to file share for the following user: (Username: ) Access Type: (RW) Read / Write File Share: J:/[LOCATION] J:/Projekte [LOCATION]Projekt Management Portal TP Benutzergruppe Project_Manager_TP Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,,1. Process the service request for file share access. 2. Identify the specific user and access details. 3. Grant the requested access to the file share. +,duplicate emails sentWe have two separate reports of duplicate messages being received by users. Both [NAME] and [NAME] appear to have sent duplicate messages when they did not (send items only shows one copy). Please investigate the issue and determine the cause of this problem. See below snips for examples as well as the attached emails. [Image] [Image],,,1. Investigate the reported issue of duplicate emails. 2. Examine the examples and attached emails for reference. 3. Determine the cause and implement a resolution. +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,1. Process the request for shared mailbox access. 2. Identify the specific user and email address details. 3. Grant the necessary access to the shared mailbox. +,E-Mailadresse falsch,,,1. Address the reported issue of incorrect email address. 2. Gather details on the incorrect email address. 3. Correct the email address as necessary. +,Initiated by [COMPANY][LOCATION]- Vulnerable Internet Explorer on [SERVER],,,1. Review the initiation related to vulnerable Internet Explorer on [SERVER]. 2. Check for details on vulnerabilities. 3. Take appropriate actions to address the vulnerabilities. +,Missing connection to all securitytools on system [SERVER],,,1. Investigate the missing connection to security tools on [SERVER]. 2. Check for details on the security tool connections. 3. Restore or establish connections as necessary. +,[TICKET ID] - New Support Ticket received - quitar accesos de carpeta RRHH,,,1. Examine the new support ticket regarding removal of access to RRHH folder. 2. Gather details on the access removal request. 3. Proceed with removing the specified folder access. +,ImpresoraBuenas tardes Estimado. no tengo problemas para imprimir. este es el aviso que me aparece [Image],,,1. Review the reported issue related to the printer. 2. Gather details on the error message or warning. 3. Investigate and resolve the printer issue. +,Delegate access for [SERVER],,,1. Process the request for delegating access on [SERVER]. 2. Identify the specific user and access details. 3. Delegate the required access permissions. +,Planilha nรฃo esta na rede.,,,1. Investigate the reported issue of missing spreadsheet on the network. 2. Check for details on the spreadsheet location. 3. Address the issue and ensure the spreadsheet is available on the network. +,[TICKET ID] - New Support Ticket received - Telephone email not working,,,1. Examine the new support ticket related to non-working telephone email. 2. Gather details on the reported problem. 3. Determine the steps required to fix the issue with telephone email. +,[TICKET ID] - New Support Ticket received - No me anda internet ni el correo electronico,,,1. Review the new support ticket regarding internet and email connectivity issues. 2. Gather details on the reported problems. 3. Investigate and resolve the connectivity issues. +,[TICKET ID] - New Support Ticket received - conexion[LOCATION]en el escritorio,,,1. Examine the new support ticket related to [LOCATION] desktop connectivity. 2. Gather details on the reported issue. 3. Determine the steps required to establish proper connectivity. +,Basis User - [TICKET ID] -Service Request: Basis User Create Windows account for internal user Firstname: [NAME] Lastname: [USERNAME] Cost Center: 44288 Company: Department: [LOCATION] Street: ZIP: City: Country: [ADDRESS] Office: Important: Please set the EA10 to the following value: 13708 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Jan 15 2019 3:00AM Additional information:,,,1. Process the service request for creating a Windows account for Basis User. 2. Collect the required user details +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,1. Process the request for file share access. 2. Identify the specific user ([NAME]) and location details. 3. Grant the necessary access permissions as requested. +,[TICKET ID] - A Support Ticket was forwarded to your role - create[LOCATION]recors for new production ESXi hosts,,,1. Handle the forwarded support ticket for creating [LOCATION] records for new ESXi hosts. 2. Identify the specific requirements and details. 3. Proceed with creating the necessary records for the new production ESXi hosts. +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,1. Process the request for shared mailbox access. 2. Identify the specific user and email address details. 3. Grant the necessary access to the shared mailbox. +,[TICKET ID] - A Support Ticket was forwarded to you - Initiated by [COMPANY][LOCATION]- Vulnerable Office on [ADDRESS],,,1. Handle the forwarded support ticket initiated by [COMPANY][LOCATION] regarding vulnerable Office on [ADDRESS]. 2. Check for details on the vulnerabilities. 3. Take appropriate actions to address the vulnerabilities. +,[TICKET ID] - New Support Ticket received - Habiliar a ferramenta EXCEL-DAPI,,,1. Review the new support ticket for enabling the EXCEL-DAPI tool. 2. Gather details on the request and requirements. 3. Proceed with enabling the EXCEL-DAPI tool as necessary. +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,1. Follow the automated ticket creation for end-of-life in Nexthink. 2. Remove the system from Nexthink as per the process. 3. Check for and remove any existing reservations and associated firewall rules. +,[TICKET ID] - New Support Ticket received - Cant login to Skype,,,1. Examine the new support ticket regarding inability to log in to Skype. 2. Gather details on the login issues. 3. Determine the steps required to resolve the Skype login problem. +,Light User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])Service Request: Light User Create Light user for [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: Cost Center: [PHONE] Company: [COMPANY] S.A. Department: KW-[ADDRESS] [ADDRESS] โ€“ Zona Rural. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Important: Please set the EA10 to the following value: 10166 (leave blank. when empty) Desired date: Jan 24 2019 3:00AM Requestor: [NAME] ([COMPANY]. [LOCATION]) Additional information:,,,1. Process the service request for creating a Light User. 2. Collect the required user details +,Printer at my desk is hesitating again & I have lost Google,,,1. Investigate the reported issue of printer hesitation at the desk. 2. Check for details on the printer behavior. 3. Address the printer hesitation problem and restore Google access. +,New Phone Need Okta resetNew Phone Need Okta reset,,,1. Review the request for Okta reset related to a new phone. 2. Gather details on the new phone and Okta reset requirements. 3. Perform the necessary Okta reset for the new phone. +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,1. Follow the automated ticket creation for end-of-life in Nexthink. 2. Remove the system from Nexthink as per the process. 3. Check for and remove any existing reservations and associated firewall rules. +,[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -,,,1. Examine the new support ticket for Basis User without a specified username. 2. Gather details on the reported issue. 3. Investigate and resolve the Basis User issue. +,[TICKET ID] - New Support Ticket received - no puede entrar al correo,,,1. Review the new support ticket regarding inability to access email. 2. Gather details on the reported problem. 3. Determine the steps required to fix the issue with accessing email. +,Basis User - [TICKET ID] - Eisinger. [NAME] ([COMPANY]. [LOCATION])Service Request: Basis User Create Windows account for internal user Eisinger. [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME] Cost Center: 174406 Company: [COMPANY] [ADDRESS] GmbH Department: [ADDRESS] City: [ADDRESS] Country: Germany Office: Important: Please set the EA10 to the following value: 13630 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: (RW) H:/%username%,,, +,[TICKET ID] - New Support Ticket received - Acesso [NAME],,,"Check the user's access settings. If there's an issue, troubleshoot as necessary." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Basis User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Basis User Create Windows account for internal user [USERNAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME] Cost Center: 44257 Company: [COMPANY] France Department: [COMPANY] Street: [ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Country: Office: Important: Please set the EA10 to the following value: 13744 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Feb 1 2019 12:00AM Additional information:,,,"Check if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions." +,change skype meeting mobile phone line,,,"Check the user's Skype settings. If there's an issue, troubleshoot as necessary." +,Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Missing connection to all securitytools on system [SERVER],,,"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Activation code for Blackberry,,,"Check the user's Blackberry settings. If there's an issue, troubleshoot as necessary." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Initiated by GIT: Missing connection to updates ([SOFTWARE]) on system [SERVER],,,"Check the server's connection to the update server. If there's an issue, troubleshoot the connection problem." +,[TICKET ID] - New Support Ticket received - No and Printer Driver on New Machine,,,"Check if the system meets the installation requirements for the printer driver. If yes, proceed with the installation." +,File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,Shared Mailbox Access - [TICKET ID] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [USERNAME]. Eva ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read / Write File Share: n:/_Share/ n:/[SERVER]/STA-ALZ/ n:/[SERVER]/STA-EIN/ n:/[SERVER]/STA-KOZ/ n:/[SERVER]/STA-MCE/ n:/[SERVER]/STA-PIU/ R/W including all subfolders. Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:,,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Create Shared Mailbox - [EMAIL] - [COMPANY] Credit card management,,,"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions." +,Email Fornecedor - Caixa de SpamOlรก. boa tarde! Temos um fornecedor que o email dele estรก indo diretamente para nossa caixa de Spam. Poderiam verificar se hรก como ajustar? [NAME] - Relacionamento - [COMPANY]-[NAME] <[EMAIL]> Obrigada.,,,"Check the email settings to ensure emails from the specified sender aren't being marked as spam. If they are, adjust the settings as necessary." +,[TICKET ID] - New Support Ticket received - Give access to restricted folder,,,"Check if the user has necessary permissions to access the restricted folder. If not, grant the required permissions." +,[TICKET ID] - A Support Ticket was forwarded to your role - Instalaรงรฃo de Impressora [NAME],,,"Check if the system meets the installation requirements for the printer. If yes, proceed with the installation." +,Initiated by GIT: Missing connection to all securitytools on system [SERVER],,,"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem." +,Initiated by GIT: Missing connection to all securitytools on system [SERVER],,,"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,[TICKET ID] - New Support Ticket received - Missing Updates - [SERVER],,,"Check if the OS updates have been installed on the server. If not, install the updates." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.,,,"Check the system's connection to the Nexthink and other systems. If there's an issue, troubleshoot the connection problem." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION]),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Externe/ interne Mails kommen nicht durch,,,"Check the email server's connection and settings. If there's an issue, troubleshoot as necessary." +,Shared Mailbox Access - [ADDRESS] - [EMAIL],,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,No internet access,,,"Check the system's internet connection. If there's an issue, troubleshoot the connection problem." +,Install printer driver,,,"Check if the correct driver is installed. If not, download and install the correct printer driver." +,TICKET12349 - New Support Ticket received - Conta Bloqueada,,,"Check if the user's account is blocked. If so, unblock the account or reset the user's password." +,Shared Mailbox Access - TICKET12350 - email2@example.com,,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,File Share Access - TICKET12351 - John Doe (EXTERNAL. LocationE),,,"Check if the external user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - TICKET12345 - John Doe (CompanyA. LocationB),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,File Share Access - TICKET12346 - User567 (CompanyC. LocationD),,,"Check if the user has necessary permissions to access the file share. If not, grant the required permissions." +,Shared Mailbox Access - TICKET12347 - email@example.com,,,"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions." +,TICKET12348 - A Support Ticket was forwarded to your role - AW: Order Provisioned: TICKET12349 - Install request for Jane Doe,,,"Check if the ticket was forwarded correctly. If not, attempt to forward the ticket again." +,ISSUES,,,TROUBLESHOOTING STEPS +,My Chrome browser is constantly crashing after I installed a new plugin.,,,"Check if the new plugin is compatible with your browser version. If not, consider uninstalling or updating the plugin." +,I am unable to update the Flash player plugin in my Firefox browser.,,,"Ensure you have the latest version of Firefox. If not, update your browser and try updating the plugin again." +,The new ad-blocker plugin I installed is not blocking any ads on Safari.,,,Check your ad-blocker settings to ensure it's configured correctly. +,My Internet Explorer is running slow after I installed a PDF viewer plugin.,,,Consider uninstalling the plugin and see if the browser speed improves. +,I am not able to uninstall a plugin from my Edge browser.,,,Ensure you have the necessary admin rights to uninstall plugins from your browser. +,I'm experiencing lag when I use a video conferencing plugin in my browser.,,,Check your internet connection and update the video conferencing plugin to the latest version. +,"I installed a VPN plugin on Chrome, and now it won't connect to the internet.",,,Check your VPN settings and try reconnecting to the internet. +,The Flash plugin is not working in my Firefox browser.,,,"Ensure you have the latest version of Flash installed. If not, consider updating or reinstalling Flash." +,My Safari browser becomes unresponsive whenever I use a certain plugin.,,,Try disabling the plugin and see if the browser responsiveness improves. +,I can't seem to install plugins on my Edge browser.,,,Ensure you have the necessary admin rights to install plugins on your browser. +,ISSUES,,,1. Identify the specific plugin causing the issue. 2. Check for any known conflicts with other plugins. 3. Try disabling the plugin and see if the issue persists. +,My Chrome browser is constantly crashing after I installed a new plugin.,,,1. Verify the current version of the Flash player plugin. 2. Check for Firefox compatibility with the plugin version. 3. Manually update the Flash player plugin if necessary. +,I am unable to update the Flash player plugin in my Firefox browser.,,,1. Confirm the ad-blocker plugin installation on Safari. 2. Check the plugin settings for ad-blocking configurations. 3. Test the plugin on different websites to identify issues. +,The new ad-blocker plugin I installed is not blocking any ads on Safari.,,,1. Assess the PDF viewer plugin installation in Internet Explorer. 2. Ensure the plugin is compatible with the browser version. 3. Consider disabling or uninstalling the plugin to improve browser performance. +,My Internet Explorer is running slow after I installed a PDF viewer plugin.,,,"1. Navigate to Edge settings and extensions. 2. Attempt to uninstall the problematic plugin. 3. If uninstallation fails, check for browser updates and try again." +,I am not able to uninstall a plugin from my Edge browser.,,,1. Identify the video conferencing plugin causing lag. 2. Check for updates or alternative plugins. 3. Test the browser performance without the plugin to compare. +,I'm experiencing lag when I use a video conferencing plugin in my browser.,,,1. Review the VPN plugin settings in Chrome. 2. Check for conflicts with other network configurations. 3. Consider disabling or configuring the VPN plugin appropriately. +,"I installed a VPN plugin on Chrome, and now it won't connect to the internet.",,,1. Confirm the Flash plugin installation in Firefox. 2. Verify compatibility with the browser version. 3. Troubleshoot Flash settings or consider reinstalling the plugin. +,The Flash plugin is not working in my Firefox browser.,,,1. Identify the problematic plugin causing Safari unresponsiveness. 2. Check for known issues or updates related to the plugin. 3. Disable or uninstall the plugin if necessary. +,My Safari browser becomes unresponsive whenever I use a certain plugin.,,,1. Check Edge settings for plugin installation permissions. 2. Verify internet connectivity and Edge updates. 3. Troubleshoot any browser-specific issues preventing plugin installation. +,I can't seem to install plugins on my Edge browser.,,,1. Confirm the video plugin installation in Chrome. 2. Check for any conflicting plugins. 3. Verify that the plugin is compatible with the Chrome version. +,My Chrome browser is not recognizing the new video plugin I installed.,,,1. Access the Firefox extensions or plugins settings. 2. Check for available updates for each plugin. 3. Troubleshoot any update errors or conflicts. +,I'm having trouble updating my Firefox plugins.,,,1. Verify the ad-blocker plugin installation in Safari. 2. Check Safari settings for enabling plugins. 3. Troubleshoot any conflicts or restrictions preventing plugin activation. +,Safari won't let me enable the ad-blocker plugin.,,,1. Identify the plugin causing Internet Explorer crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent crashes. +,Internet Explorer is crashing when I try to use a certain plugin.,,,"1. Navigate to Edge settings and extensions. 2. Attempt to disable the ad-blocker plugin. 3. If disabling fails, check for browser updates and try again." +,Edge won't let me disable the ad-blocker plugin.,,,1. Confirm the video plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Test video playback without the plugin to identify the cause. +,Chrome crashes whenever I try to watch videos after installing the new video plugin.,,,1. Access the Firefox extensions or plugins settings. 2. Check for updates for each plugin. 3. Consider disabling or uninstalling plugins causing performance issues. +,Firefox is running slow after I updated my plugins.,,,1. Verify the ad-blocker plugin installation in Safari. 2. Check plugin settings for pop-up ad blocking. 3. Troubleshoot any issues preventing the ad-blocker from working. +,The ad-blocker plugin on Safari is not blocking pop-up ads.,,,1. Identify the video conferencing plugin causing Internet Explorer freezes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin. +,Internet Explorer freezes when I use the video conferencing plugin.,,,1. Confirm the new plugin installation in Edge. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the plugin to restore page loading. +,Edge is not loading pages correctly after I installed a new plugin.,,,1. Identify the specific plugin causing Chrome crashes. 2. Check for updates or alternative plugins. 3. Disable the problematic plugin to prevent further crashes. +,The new plugin I installed is causing my Chrome browser to crash.,,,"1. Access the Chrome settings and extensions. 2. Attempt to disable the VPN plugin. 3. If disabling fails, consider uninstalling the plugin or checking for browser updates." +,I can't seem to disable the VPN plugin in Chrome.,,,1. Access the Firefox extensions or plugins settings. 2. Verify the ad-blocker plugin installation. 3. Check for updates or conflicts causing page loading issues. +,Firefox is not loading the pages after I installed an ad-blocker plugin.,,,1. Confirm the Flash plugin installation in Safari. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the Flash plugin to prevent crashes. +,Safari crashes every time I try to use the Flash plugin.,,,1. Verify the Java plugin installation in Internet Explorer. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the problematic plugin. +,Internet Explorer is running slow with the new Java plugin.,,,1. Access the Edge settings and extensions. 2. Verify the JavaScript plugin installation. 3. Troubleshoot any issues preventing the plugin activation. +,Edge is not allowing me to enable the JavaScript plugin.,,,1. Confirm the PDF viewer plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues causing browser freezing. +,My Chrome browser is freezing after I installed the new PDF viewer plugin.,,,1. Access the Firefox extensions or plugins settings. 2. Check for updates for the Silverlight plugin. 3. Troubleshoot any update errors or conflicts preventing the update. +,I can't update the Silverlight plugin in Firefox.,,,1. Verify the media player plugin installation in Safari. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the plugin to address functionality problems. +,The new media player plugin I installed is not working on Safari.,,,1. Confirm the language translator plugin installation in Internet Explorer. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the problematic plugin. +,Internet Explorer is not recognizing the new language translator plugin.,,,1. Identify the video conferencing plugin causing Edge crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin. +,Edge is crashing when I try to use the new video conferencing plugin.,,,1. Confirm the image viewer plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues preventing image loading. +,Chrome is not loading images after I installed a new image viewer plugin.,,,1. Confirm the video plugin installation in Firefox. 2. Check for conflicts with other plugins. 3. Test video playback without the plugin to identify the cause. +,Firefox crashes whenever I try to watch videos with the new video plugin.,,,1. Verify the Safari extensions or plugins settings. 2. Check for updates for each plugin. 3. Consider disabling or uninstalling plugins causing performance issues. +,Safari is running slow after I updated my plugins.,,,"1. Access the Internet Explorer settings and extensions. 2. Attempt to disable the JavaScript plugin. 3. If disabling fails, consider uninstalling the plugin or checking for browser updates." +,Internet Explorer won't let me disable the JavaScript plugin.,,,"1. Navigate to Edge settings and extensions. 2. Attempt to enable the new ad-blocker plugin. 3. If enabling fails, check for browser updates and try again." +,Edge won't let me enable the new ad-blocker plugin.,,,1. Confirm the ad-blocker plugin installation in Chrome. 2. Check plugin settings for pop-up ad blocking. 3. Troubleshoot any issues preventing the ad-blocker from working. +,Chrome is not blocking pop-up ads with the new ad-blocker plugin.,,,1. Identify the video conferencing plugin causing Firefox freezes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin. +,Firefox freezes when I use the video conferencing plugin.,,,1. Confirm the new plugin installation in Safari. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the plugin to restore proper page loading. +,Safari is not loading pages correctly after I installed a new plugin.,,,1. Confirm the PDF viewer plugin installation in Internet Explorer. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the problematic plugin. +,Internet Explorer is not recognizing the new PDF viewer plugin I installed.,,,1. Identify the specific plugin causing Edge crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further crashes. +,Edge is crashing when I try to use a certain plugin.,,,1. Identify the specific plugin causing Chrome slowdown. 2. Check for conflicts with other plugins. 3. Consider disabling the problematic plugin to improve browser performance. +,The new plugin I installed is causing my Chrome browser to run slow.,,,1. Identify the email plugin causing Firefox crashes. 2. Check for updates or alternative plugins. 3. Disable the problematic plugin to prevent further crashes. +,My Firefox browser crashes after I enable the new email plugin.,,,1. Confirm the Flash plugin update in Safari. 2. Check for conflicts or compatibility issues. 3. Consider reverting to a previous version or disabling the Flash plugin. +,Safari is not playing videos after I updated the Flash plugin.,,,1. Identify the ad-blocker plugin causing Internet Explorer slowdown. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the problematic plugin. +,Internet Explorer is slowing down after the new ad-blocker plugin.,,,1. Identify the video player plugin causing Edge unresponsiveness. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin. +,Edge browser is not responding after I installed a video player plugin.,,,1. Confirm the language translator plugin installation in Chrome. 2. Check for updates or alternative plugins. 3. Troubleshoot any issues preventing the plugin recognition. +,Chrome browser is not recognizing the new language translator plugin.,,,"1. Access the Firefox extensions or plugins settings. 2. Attempt to uninstall the problematic plugin. 3. If uninstallation fails, check for browser updates and try again." +,I can't seem to uninstall a plugin from my Firefox browser.,,,1. Confirm the media player plugin installation in Safari. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the plugin to address functionality problems. +,The new media player plugin I installed is not working on Safari.,,, +,ISSUES,,,1. Confirm the new plugin installation in Internet Explorer. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues causing incorrect page loading. +,Internet Explorer is not loading pages correctly with the new plugin.,,,1. Verify the image viewer plugin installation in Edge. 2. Check for known conflicts or compatibility issues. 3. Consider disabling or uninstalling the plugin to prevent crashes. +,Edge is crashing after I installed a new image viewer plugin.,,,1. Confirm the video conferencing plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues causing browser freezes during plugin usage. +,Chrome browser freezes when I try to use the video conferencing plugin.,,,1. Confirm the ad-blocker plugin installation in Firefox. 2. Check plugin settings for pop-up ad blocking. 3. Troubleshoot any issues preventing the ad-blocker from working. +,Firefox is not blocking pop-up ads with the new ad-blocker plugin.,,,1. Confirm the new video plugin installation in Safari. 2. Check for conflicts with other plugins. 3. Assess browser performance and consider disabling the plugin if necessary. +,Safari is running slow after I installed a new video plugin.,,,"1. Access Internet Explorer settings and extensions. 2. Attempt to enable the JavaScript plugin. 3. If enabling fails, check for browser updates and try again." +,Internet Explorer won't let me enable the JavaScript plugin.,,,"1. Navigate to Edge settings and extensions. 2. Attempt to disable the ad-blocker plugin. 3. If disabling fails, check for browser updates and try again." +,Edge won't let me disable the ad-blocker plugin.,,,1. Confirm the image viewer plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues causing image loading problems. +,Chrome is not loading images after I installed a new image viewer plugin.,,,1. Confirm the video plugin installation in Firefox. 2. Check for conflicts with other plugins. 3. Test video playback without the plugin to identify the cause of crashes. +,Firefox crashes whenever I try to watch videos with the new video plugin.,,,1. Verify the Safari extensions or plugins settings. 2. Check for updates for each plugin. 3. Consider disabling or uninstalling plugins causing performance issues. +,Safari is running slow after I updated my plugins.,,,"1. Access Internet Explorer settings and extensions. 2. Attempt to disable the JavaScript plugin. 3. If disabling fails, consider uninstalling the plugin or checking for browser updates." +,Internet Explorer won't let me disable the JavaScript plugin.,,,"1. Navigate to Edge settings and extensions. 2. Attempt to enable the new ad-blocker plugin. 3. If enabling fails, check for browser updates and try again." +,Edge won't let me enable the new ad-blocker plugin.,,,1. Confirm the ad-blocker plugin installation in Chrome. 2. Check plugin settings for pop-up ad blocking. 3. Troubleshoot any issues preventing the ad-blocker from working. +,Chrome is not blocking pop-up ads with the new ad-blocker plugin.,,,1. Verify the plugin reinstallation process. 2. Check for any residual files from the previous installation. 3. Consider checking the plugin's official support resources for specific troubleshooting steps. +,The plugin is not loading properly even after I reinstalled it.,,,1. Identify the plugin causing browser crashes. 2. Check for updates or alternative plugins. 3. Disable the problematic plugin to prevent further crashes. +,My browser crashes every time I open the plugin.,,,1. Verify the plugin's compatibility with the updated browser version. 2. Check for plugin updates or alternative versions. 3. Consider reaching out to the plugin developer for support or updates. +,"After updating my browser, the plugin seems incompatible and won't activate.",,,1. Check browser security settings for plugin blocking. 2. Verify if the plugin is digitally signed and recognized as secure. 3. Consider adjusting security settings or seeking assistance from browser support. +,I'm getting an error message that the plugin is blocked due to security reasons.,,,1. Confirm the disappearance of the plugin toolbar. 2. Check browser settings for hidden or disabled toolbars. 3. Consider reinstalling the plugin or checking for updates that address toolbar visibility. +,The plugin toolbar disappeared after the last browser update.,,,1. Identify the specific plugin causing browser freezes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further freezes. +,"Whenever I use the plugin, my browser freezes.",,,1. Confirm the plugin installation steps were followed correctly. 2. Check browser settings for hidden or disabled plugins. 3. Reinstall the plugin if necessary. +,"I installed the plugin following instructions, but it's not showing up in the browser.",,,1. Verify the plugin's compatibility with the updated browser version. 2. Check for plugin updates or alternative versions. 3. Consider reaching out to the plugin developer for support or updates. +,The plugin isn't compatible with the new browser version.,,,1. Check the plugin developer's website or support resources for compatibility information. 2. Search for alternative versions or updates addressing compatibility. 3. Consider reaching out to the plugin developer for guidance. +,Is there a compatible version or workaround for the plugin with this browser version?,,,1. Identify conflicting browser extensions. 2. Check for updates for all extensions. 3. Consider disabling or uninstalling conflicting extensions or reaching out to extension developers for support. +,The plugin update is causing conflicts with other browser extensions.,,,1. Identify the plugin causing browser crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further crashes. +,My browser crashes specifically when I attempt to use the plugin.,,,1. Verify the plugin installation steps were followed correctly. 2. Check for system or network issues causing installation interruptions. 3. Retry the installation after addressing any identified issues. +,The plugin installation process gets stuck at a certain point.,,,1. Identify the specific plugin causing slow performance. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to improve browser performance. +,I'm experiencing slow performance after activating the plugin.,,,1. Capture the error message details. 2. Search for the error message online for known issues or solutions. 3. Consider reinstalling the plugin or checking for updates that address the error. +,There's a constant pop-up error related to the plugin on my browser.,,,1. Confirm the plugin settings inaccessibility. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for support or updates. +,The plugin settings are inaccessible after the recent browser update.,,,1. Check browser settings for hidden or disabled toolbar icons. 2. Verify the plugin is enabled in the browser settings. 3. Consider reinstalling the plugin if the icon remains missing. +,I can't find the plugin icon on the toolbar despite successful installation.,,,1. Verify recent changes in the browser or system that may impact the plugin. 2. Check for updates or known issues related to the plugin. 3. Consider reinstalling the plugin or seeking support from the developer. +,The plugin suddenly stopped working without any apparent reason.,,,1. Confirm the plugin installation in the browser settings. 2. Check for browser updates or compatibility issues. 3. Reinstall the plugin if necessary or seek assistance from the developer. +,The browser doesn't recognize the installed plugin.,,,1. Identify specific functionalities not working. 2. Check for updates or alternative plugins. 3. Consider reaching out to the plugin developer for support or updates. +,The plugin's functionalities are not working as expected.,,,1. Verify the plugin's compatibility with the browser. 2. Check for updates or alternative versions. 3. Consider reaching out to the plugin developer for guidance or seeking alternative plugins. +,I'm encountering compatibility issues with the plugin and browser.,,,1. Identify the antivirus software causing conflicts. 2. Check for updates for both the plugin and antivirus software. 3. Consider configuring antivirus settings to allow the plugin or seek assistance from antivirus support. +,There's a conflict between the plugin and antivirus software.,,,1. Identify the specific features causing plugin crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic features or reaching out to the plugin developer for support. +,The plugin crashes intermittently while using specific features.,,,1. Confirm the distortion in the plugin interface. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for support or updates. +,The plugin's interface is distorted on my browser.,,,1. Identify the specific plugin causing browser freezes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further freezes. +,My browser frequently freezes upon plugin activation.,,,1. Verify the installation steps were followed correctly. 2. Check for system or network issues causing installation failures. 3. Retry the installation after addressing any identified issues. +,The plugin installation ends in an 'installation failed' message.,,,1. Confirm the update attempts for the plugin. 2. Check for network or system issues preventing updates. 3. Consider reinstalling the plugin or seeking support from the developer. +,I'm unable to update the plugin despite repeated attempts.,,,1. Confirm the disappearance of the plugin after browser restarts. 2. Check for conflicting settings or updates affecting the plugin. 3. Reinstall the plugin if necessary or seek assistance from the developer. +,The plugin disappears after the browser is restarted.,,,1. Identify the websites causing browser crashes with the plugin. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin or adjusting its settings for specific websites. +,The plugin leads to a browser crash upon login to certain websites.,,,1. Confirm unresponsiveness of the plugin to commands or clicks. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin or reaching out to the developer for support. +,The plugin isn't responding to commands or clicks.,,,1. Capture the error message details. 2. Verify plugin compatibility with the browser. 3. Consider reinstalling the plugin or seeking assistance from the developer. +,I receive an error message 'Plugin is not supported' after installation.,,,1. Confirm the inaccessibility of the plugin menu. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for support or updates. +,The plugin menu is inaccessible on my browser.,,,1. Monitor CPU usage with the plugin activated. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to reduce CPU usage. +,The plugin is causing excessive CPU usage.,,,"1. Access the browser's extensions or plugins settings. 2. Attempt to uninstall the problematic plugin. 3. If uninstallation fails, check for browser updates and try again." +,I'm unable to uninstall the plugin from my browser.,,,1. Identify specific conflicts with native browser functionalities. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the conflicting plugin. +,The plugin seems to conflict with the browser's native functionalities.,,,1. Identify the specific plugin causing browser crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further crashes. +,I'm experiencing frequent plugin-related browser crashes.,,,1. Confirm the absence of the plugin in the browser's extensions list. 2. Check for updates or alternative versions of the plugin. 3. Consider reinstalling the plugin or reaching out to the developer for assistance. +,The plugin doesn't appear in the browser's extensions list.,,,1. Confirm the repeated failure of the plugin update process. 2. Check for network or system issues preventing updates. 3. Retry the update after addressing any identified issues. +,The plugin update process keeps failing.,,, +,ISSUES,,,1. Check for conflicting plugins that may contribute to the lag. 2. Verify if the plugin has the latest updates installed. 3. Consider disabling the plugin temporarily to observe if the lag persists. +,There's a lag in the plugin's response time.,,,1. Ensure the plugin is compatible with your browser. 2. Check for antivirus or security software interference during installation. 3. Consider reinstalling the plugin or trying an alternative version. +,The plugin installation leads to browser instability.,,,1. Confirm the plugin settings for compatibility with specific websites. 2. Check if the plugin requires additional configurations for those websites. 3. Consider reaching out to the plugin developer for support or updates. +,The plugin doesn't display expected content on certain websites.,,,1. Confirm if the plugin is updated to the latest version. 2. Check for known issues regarding media-rich websites in the plugin's documentation. 3. Consider disabling the plugin and checking for browser stability on those websites. +,The plugin crashes specifically when visiting media-rich websites.,,,1. Verify if other plugins are causing conflicts with the latest version. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the problematic plugin until a resolution is found. +,The plugin's latest version causes browser performance issues.,,,1. Review error messages to identify specific configuration issues. 2. Check the plugin's documentation for troubleshooting guidance. 3. Consider reaching out to the plugin developer for assistance. +,I'm encountering errors while configuring the plugin settings.,,,1. Confirm if the plugin is the sole cause of tab crashes. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin to assess if tab crashes persist. +,The plugin causes browser tabs to crash.,,,1. Verify that the update process completes successfully. 2. Check for any pending browser updates that may interfere. 3. Consider reinstalling the plugin or reaching out to the developer for assistance. +,The plugin's update notification keeps reappearing despite updating.,,,1. Identify the webpages causing plugin crashes. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily when accessing those webpages. +,The plugin crashes when attempting to access specific webpages.,,,1. Check the browser's extension or plugin directory for the missing files. 2. Verify if the plugin is installed correctly. 3. Consider reinstalling the plugin if files are still missing. +,I'm unable to locate the plugin's files in the browser directory.,,,1. Confirm if this behavior occurs consistently. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling conflicting plugins to see if the features become clickable. +,The plugin's features are grayed out and unclickable.,,,"1. Wait for some time to see if the installation progresses. 2. If frozen, close and reopen the browser, then check the plugin status. 3. Consider reinstalling the plugin if the issue persists." +,The plugin's installation progress bar freezes halfway.,,,1. Confirm if the plugin is compatible with the browsers you're using. 2. Check for updates or alternative versions of the plugin. 3. Report the erratic behavior to the plugin developer for further investigation. +,The plugin's behavior is erratic on different browsers.,,,1. Check for updates or alternative versions of the plugin. 2. Confirm that no conflicting plugins are causing the crashes. 3. Consider disabling the plugin temporarily to see if the crashes persist. +,I receive a 'plugin has crashed' message frequently.,,,1. Verify the update process was completed successfully. 2. Check the plugin settings for any changes or missing functionalities. 3. Consider reinstalling the previous version of the plugin or reaching out to the developer for support. +,The plugin update removed essential functionalities.,,,1. Confirm if the slowdowns coincide with the plugin installation. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to assess the impact on browser speed. +,I'm experiencing browser slowdowns after installing the plugin.,,,1. Verify if the plugin installation file was downloaded from a reputable source. 2. Download the installation file again to ensure it's not corrupted. 3. Reinstall the plugin using the new installation file. +,The plugin's installation file seems corrupted.,,,1. Confirm if the unresponsiveness is solely due to the plugin. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin to see if tab responsiveness improves. +,The plugin causes browser tabs to become unresponsive.,,,"1. Check if the plugin is installed correctly and shows in the browser settings. 2. Consider uninstalling the plugin and reinstalling it from a reliable source. 3. If the issue persists, check for conflicting plugins causing the reinstallation prompt." +,The plugin prompts for reinstallation each time the browser restarts.,,,1. Check the browser's extensions or plugins settings for the specific plugin. 2. Verify that the plugin is enabled and properly installed. 3. Consider reaching out to the plugin developer or community for assistance. +,I can't locate the plugin's configuration options.,,,1. Confirm if the session losses occur immediately after the update. 2. Check for browser updates and update if necessary. 3. Consider disabling the plugin temporarily to see if the session losses persist. +,The plugin update leads to browser session losses.,,,1. Confirm if this behavior occurs consistently. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling conflicting plugins to see if the UI elements become functional. +,The plugin's UI elements are unclickable or non-functional.,,,1. Confirm if the misalignment is consistent across browsers. 2. Check for updates or alternative versions of the plugin. 3. Report the interface issue to the plugin developer for resolution. +,The plugin's interface is not properly aligned within the browser.,,,1. Check for any error messages related to saving settings. 2. Verify that the browser has the necessary permissions to save plugin settings. 3. Consider reaching out to the plugin developer for assistance. +,The plugin settings don't save after configuration.,,,1. Confirm if the functionalities disappear consistently. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling conflicting plugins to see if the functionalities reappear. +,The plugin's functionalities intermittently disappear.,,,1. Verify the plugin installation file is intact and from a reliable source. 2. Check if there are conflicting plugins causing installation errors. 3. Try installing the plugin in a different browser to identify the root cause. +,I receive 'plugin not found' errors during installation.,,,1. Confirm if the crash occurs consistently with the latest version. 2. Check for updates or alternative versions of the plugin. 3. Consider rolling back to a previous version or disabling the plugin temporarily. +,The plugin's latest version crashes the browser upon launch.,,,1. Confirm if the sessions crash is solely due to the plugin. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin to see if the random crashes persist. +,The plugin causes browser sessions to crash randomly.,,,1. Confirm if the issue is consistent across browsers. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for assistance. +,The plugin's settings menu doesn't load properly.,,,1. Check if any antivirus or security software is blocking the plugin. 2. Confirm the plugin is enabled in the browser settings. 3. Consider reinstalling the plugin or configuring antivirus settings to allow it. +,I encounter 'plugin blocked' messages despite enabling it.,,,1. Confirm if the browser hangs specifically during the update process. 2. Check for other processes or conflicting plugins that may contribute to hangs. 3. Consider updating the browser and then retrying the plugin update. +,The plugin's update process results in browser hangs.,,,1. Confirm if this issue is consistent across browsers. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for assistance. +,I'm unable to navigate through the plugin's settings menu.,,,1. Confirm if the performance degradation coincides with the plugin installation. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to assess its impact on performance. +,The plugin's installation leads to browser performance degradation.,,,1. Verify the update process was completed successfully. 2. Check the plugin settings for any changes or missing functionalities. 3. Consider reinstalling the previous version of the plugin or reaching out to the developer for support. +,The plugin update seems to have removed its functionality completely.,,,1. Confirm if the crash occurs consistently when opening multiple tabs. 2. Check for updates or alternative versions of the plugin. 3. Consider limiting the number of open tabs or disabling the plugin temporarily. +,The plugin causes the browser to crash upon launching multiple tabs.,,,1. Check for conflicting plugins causing initialization failures. 2. Verify that the plugin is compatible with your browser version. 3. Consider reinstalling the plugin or seeking assistance from the developer. +,I receive 'plugin initialization failed' errors during startup.,,,1. Confirm if the plugin is compatible with the upgraded browser version. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for support or updates. +,The plugin isn't responsive after the recent browser upgrade.,,,1. Check your internet connection to ensure it's stable. 2. Verify if the official website is accessible. 3. Consider trying to download the plugin from an alternative source or reaching out to the developer. +,I'm unable to download the plugin from the official website.,,,"1. Wait for some time to see if the installation progresses. 2. If the installation halts, close and reopen the browser, then check the plugin status. 3. Consider reinstalling the plugin if the issue persists." +,The plugin installation progress halts at a certain percentage.,,,1. Confirm if this behavior is consistent across browsers. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for assistance. +,The plugin settings are inaccessible and greyed out.,,,1. Confirm if your browser is updated to the latest version. 2. Check for updates or alternative versions of the plugin compatible with your browser. 3. Consider reaching out to the plugin developer for guidance. +,I encounter 'plugin not supported in this browser version' messages.,,,1. Verify the update process was completed successfully. 2. Check the plugin settings for any changes or missing core features. 3. Consider reinstalling the previous version of the plugin or reaching out to the developer for support. +,The plugin's update seems to have broken its core features.,,,1. Identify the conflicting extensions causing issues with the plugin. 2. Check for updates for all extensions and the browser. 3. Consider disabling conflicting extensions or reaching out to their developers for support. +,The plugin conflicts with other installed browser extensions.,,,1. Confirm if your browser and the plugin are both updated to the latest versions. 2. Check for alternative versions of the plugin compatible with your browser. 3. Consider reaching out to the plugin developer for guidance. +,I receive a 'plugin version incompatible' error upon activation.,,,1. Identify the websites causing crashes after the update. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily when accessing those websites. +,The plugin's update leads to browser crashes on specific websites.,,,1. Check the browser's settings to ensure the plugin's toolbar icon is enabled. 2. Verify if the plugin is installed correctly. 3. Consider reinstalling the plugin if the icon remains missing. +,I'm unable to find the plugin's icon in the browser's toolbar.,,,1. Confirm if the system resource exhaustion coincides with the plugin installation. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to assess its impact on system resources. +,The plugin's installation leads to system resource exhaustion.,,,1. Check the plugin documentation for supported keyboard shortcuts and commands. 2. Verify that your browser supports the same shortcuts. 3. Consider reaching out to the plugin developer for assistance. +,The plugin doesn't respond to keyboard shortcuts or commands.,,,1. Identify specific functionalities that fail intermittently. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling conflicting plugins to see if the functionalities stabilize. +,I'm experiencing intermittent plugin functionality failures.,,,1. Confirm if the session interruptions coincide with the latest update. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to see if the interruptions persist. +,The plugin's latest update causes browser session interruptions.,,,1. Confirm if the session interruptions coincide with the latest update. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to see if the interruptions persist. +,Files in OneDrive stuck on 'upload pending' for an extended period.,,,"Check your internet connection, and try pausing and resuming the sync in OneDrive settings." +,OneDrive folders display 'sync pending' but don't sync.,,,Try signing out and signing back into your OneDrive account. +,Encountering 'OneDrive failed to sync this file' errors.,,,Check if the file is open in any other application and close it before syncing. +,OneDrive sync triggers 'file permissions error' frequently.,,,Ensure you have the necessary permissions for the file or folder. +,Files uploaded to OneDrive are inaccessible on other devices.,,,Check if the files are fully uploaded and the devices are connected to the internet. +,OneDrive keeps showing 'sync is turned off' messages.,,,Check your OneDrive settings and ensure sync is turned on. +,Encountering 'OneDrive sync issues detected' notifications.,,,Try updating your OneDrive to the latest version. +,"OneDrive fails to sync large files, getting stuck midway.",,,Check if the file size exceeds the OneDrive file size limit. +,Files deleted from OneDrive reappear after syncing.,,,Try deleting the files from the OneDrive website. +,OneDrive sync gets stuck after a system restart.,,,Try disconnecting and reconnecting your OneDrive account. +,Syncing stops with 'OneDrive couldn't sync this file' for random files.,,,"Check if the file is in use, or if its name contains invalid characters." +,Encountering 'OneDrive sync is stuck on processing changes' indefinitely.,,,Try restarting the OneDrive app or your device. +,OneDrive fails to sync after moving files between folders.,,,Ensure the files have been moved properly and try syncing again. +,Files added to OneDrive via email attachment don't sync properly.,,,Check the format of the file and try re-uploading it. +,Syncing issues arise with large files in OneDrive.,,,Make sure the file size does not exceed the OneDrive file size limit. +,OneDrive sync fails after switching to a new device.,,,Ensure you are logged into the correct OneDrive account on your new device. +,Encountering 'OneDrive sync is stuck on indexing changes' repeatedly.,,,Try pausing and restarting the sync process. +,OneDrive displays 'file upload failed' for files with certain formats.,,,Check if the file format is supported by OneDrive. +,Files uploaded to OneDrive show 'upload paused' with no progress.,,,Ensure you have a stable internet connection and try resuming the upload. +,Syncing stops with 'OneDrive sync is turned off' notifications.,,,Check your OneDrive settings and make sure sync is turned on. +,OneDrive fails to sync after recovering deleted files.,,,Try re-uploading the recovered files to OneDrive. +,Encountering 'OneDrive sync is blocked by antivirus' warnings.,,,Check your antivirus settings and make sure it's not blocking OneDrive. +,OneDrive sync fails for files with non-English characters in the filename.,,,Try renaming the file with English characters and sync again. +,Encountering 'The network path was not found' error while attempting to map a drive.,,,Ensure the network path is correct and accessible. +,Mapped drive prompts 'The specified network resource or device is no longer available'.,,,Check the network connection and ensure the resource is available. +,Mapping drive results in 'The user credentials are incorrect' error.,,,Ensure the username and password entered are correct. +,Unable to map the drive due to 'The specified server cannot perform the requested operation' error.,,,Ensure the server is operational and try again. +,Mapped drive shows as 'Disconnected Network Drive' without access.,,,Try reconnecting the drive. +,Facing 'The mapped network drive could not be created because the following error occurred: The local device name is already in use' error.,,,Try using a different drive letter for mapping. +,"Mapped drive becomes unresponsive, requiring a system restart to reconnect.",,,Restart the system and try reconnecting the drive. +,Encountering 'The network BIOS command limit has been reached' error while mapping the drive.,,,Try reducing the number of connections or mapped drives. +,Mapped drive access is extremely slow during peak network usage times.,,,Try accessing the drive during off-peak hours. +,Mapping drive results in 'The network location cannot be reached' error.,,,Ensure the network connection is stable and try again. +,Encountering 'Error 67: The network name cannot be found' while mapping a drive.,,,Ensure the network name is correct and try again. +,Mapped drive disappears from the system after a certain period.,,,Try reconnecting the drive and ensure the network connection is stable. +,Mapped drive access becomes limited or restricted suddenly.,,,Check the network connection and try reconnecting the drive. +,Facing 'The local device name is already in use' error when mapping the drive.,,,Try using a different drive letter for mapping. +,Mapped drive disconnects automatically after an idle period.,,,Check your network settings and ensure the connection does not drop due to inactivity. +,Encountering 'The specified network password is not correct' while mapping the drive.,,,Ensure the network password is correct and try again. +,Mapped drive prompts 'The semaphore timeout period has expired'.,,,Try reconnecting the drive and ensure the network connection is stable. +,Mapped drive shows 'Access Denied' despite having appropriate permissions.,,,Ensure you have the necessary permissions to access the drive. +,Encountering 'The specified network resource or device is no longer available' while accessing the mapped drive.,,,Ensure the network resource or device is available and try again. +,Facing 'There are currently no logon servers available' error while mapping the drive.,,,Check your network connection and try again. +,Mapped drive shows inconsistent file and folder structures.,,,Ensure the files and folders have been properly synced. +,Unable to map the drive due to 'The network provider cannot accept the request' error.,,,Ensure the network provider is operational and try again. +,Encountering 'An extended error has occurred' when mapping the drive.,,,Try restarting your system and mapping the drive again. +,"Mapped drive becomes read-only, preventing file modifications.",,,Ensure you have the necessary permissions to modify files on the drive. +,Facing 'The mapped network drive is not accessible' error.,,,Check your network connection and try accessing the drive again. +,Mapped drive disconnects upon system sleep or hibernation.,,,Try changing your system settings to prevent disconnection during sleep or hibernation. +,Encountering 'There was a problem connecting to the server' error while mapping the drive.,,,Ensure the server is operational and try again. +,Mapped drive shows files as 'Read-only' despite having write permissions.,,,Ensure you have the necessary permissions to write to the drive. +,Unable to map the drive due to 'Not enough server storage is available' error.,,,Ensure the server has enough storage space and try again. +,Facing 'The remote procedure call failed' when attempting to map the drive.,,,Try restarting your system and mapping the drive again. +,Mapped drive disappears from the file explorer after a system update.,,,Try remapping the drive after the system update. +,Encountering 'The specified server cannot perform the requested operation' while accessing the mapped drive.,,,Ensure the server is operational and try again. +,Mapped drive prompts 'An unexpected network error occurred'.,,,Check your network connection and try accessing the drive again. +,Unable to access the mapped drive due to 'The network connection was aborted by the local system' error.,,,Check your network settings and try reconnecting the drive. +,Facing 'A device attached to the system is not functioning' when mapping the drive.,,,Ensure the device is functioning properly and try mapping the drive again. +,Mapped drive becomes inaccessible after antivirus software updates.,,,Check your antivirus settings to ensure it's not blocking access to the mapped drive. +,Encountering 'The network BIOS command limit has been exceeded' error while accessing the mapped drive.,,,Try reducing the number of connections or mapped drives. +,Mapped drive fails to connect after changing the network password.,,,Ensure the new network password is correct and try reconnecting the drive. +,Encountering 'OneDrive sync is stuck on processing changes' indefinitely.,,,Try restarting the OneDrive app or your device. +,OneDrive fails to sync after moving files between folders.,,,Ensure the files have been moved properly and try syncing again. +,Files added to OneDrive via email attachment don't sync properly.,,,Check the format of the file and try re-uploading it. +,Syncing issues arise with large files in OneDrive.,,,Make sure the file size does not exceed the OneDrive file size limit. +,OneDrive sync fails after switching to a new device.,,,Ensure you are logged into the correct OneDrive account on your new device. +,Encountering 'OneDrive sync is stuck on indexing changes' repeatedly.,,,Try pausing and restarting the sync process. +,OneDrive displays 'file upload failed' for files with certain formats.,,,Check if the file format is supported by OneDrive. +,Files uploaded to OneDrive show 'upload paused' with no progress.,,,Ensure you have a stable internet connection and try resuming the upload. +,Syncing stops with 'OneDrive sync is turned off' notifications.,,,Check your OneDrive settings and make sure sync is turned on. +,OneDrive fails to sync after recovering deleted files.,,,Try re-uploading the recovered files to OneDrive. +,Encountering 'OneDrive sync is blocked by antivirus' warnings.,,,Check your antivirus settings and make sure it's not blocking OneDrive. +,OneDrive sync fails for files with non-English characters in the filename.,,,Try renaming the file with English characters and sync again. +,Encountering 'The network path was not found' error while attempting to map a drive.,,,Ensure the network path is correct and accessible. +,Mapped drive prompts 'The specified network resource or device is no longer available'.,,,Check the network connection and ensure the resource is available. +,Mapping drive results in 'The user credentials are incorrect' error.,,,Ensure the username and password entered are correct. +,Unable to map the drive due to 'The specified server cannot perform the requested operation' error.,,,Ensure the server is operational and try again. +,Mapped drive shows as 'Disconnected Network Drive' without access.,,,Try reconnecting the drive. +,Facing 'The mapped network drive could not be created because the following error occurred: The local device name is already in use' error.,,,Try using a different drive letter for mapping. +,"Mapped drive becomes unresponsive, requiring a system restart to reconnect.",,,Restart the system and try reconnecting the drive. +,Encountering 'The network BIOS command limit has been reached' error while mapping the drive.,,,Try reducing the number of connections or mapped drives. +,Mapped drive access is extremely slow during peak network usage times.,,,Try accessing the drive during off-peak hours. +,Mapping drive results in 'The network location cannot be reached' error.,,,Ensure the network connection is stable and try again. +,Encountering 'Error 67: The network name cannot be found' while mapping a drive.,,,Ensure the network name is correct and try again. +,Mapped drive disappears from the system after a certain period.,,,Try reconnecting the drive and ensure the network connection is stable. +,Mapped drive access becomes limited or restricted suddenly.,,,Check the network connection and try reconnecting the drive. +,Facing 'The local device name is already in use' error when mapping the drive.,,,Try using a different drive letter for mapping. +,Mapped drive disconnects automatically after an idle period.,,,Check your network settings and ensure the connection does not drop due to inactivity. +,Encountering 'The specified network password is not correct' while mapping the drive.,,,Ensure the network password is correct and try again. +,Mapped drive prompts 'The semaphore timeout period has expired'.,,,Try reconnecting the drive and ensure the network connection is stable. +,Mapped drive shows 'Access Denied' despite having appropriate permissions.,,,Ensure you have the necessary permissions to access the drive. +,Encountering 'The specified network resource or device is no longer available' while accessing the mapped drive.,,,Ensure the network resource or device is available and try again. +,Facing 'There are currently no logon servers available' error while mapping the drive.,,,Check your network connection and try again. +,Mapped drive shows inconsistent file and folder structures.,,,Ensure the files and folders have been properly synced. +,Unable to map the drive due to 'The network provider cannot accept the request' error.,,,Ensure the network provider is operational and try again. +,Encountering 'An extended error has occurred' when mapping the drive.,,,Try restarting your system and mapping the drive again. +,"Mapped drive becomes read-only, preventing file modifications.",,,Ensure you have the necessary permissions to modify files on the drive. +,Facing 'The mapped network drive is not accessible' error.,,,Check your network connection and try accessing the drive again. +,Mapped drive disconnects upon system sleep or hibernation.,,,Try changing your system settings to prevent disconnection during sleep or hibernation. +,Encountering 'There was a problem connecting to the server' error while mapping the drive.,,,Ensure the server is operational and try again. +,Mapped drive shows files as 'Read-only' despite having write permissions.,,,Ensure you have the necessary permissions to write to the drive. +,Unable to map the drive due to 'Not enough server storage is available' error.,,,Ensure the server has enough storage space and try again. +,Facing 'The remote procedure call failed' when attempting to map the drive.,,,Try restarting your system and mapping the drive again. +,Mapped drive disappears from the file explorer after a system update.,,,Try remapping the drive after the system update. +,Encountering 'The specified server cannot perform the requested operation' while accessing the mapped drive.,,,Ensure the server is operational and try again. +,Mapped drive prompts 'An unexpected network error occurred'.,,,Check your network connection and try accessing the drive again. +,Unable to access the mapped drive due to 'The network connection was aborted by the local system' error.,,,Check your network settings and try reconnecting the drive. +,Facing 'A device attached to the system is not functioning' when mapping the drive.,,,Ensure the device is functioning properly and try mapping the drive again. +,Mapped drive becomes inaccessible after antivirus software updates.,,,Check your antivirus settings to ensure it's not blocking access to the mapped drive. +,Encountering 'The network BIOS command limit has been exceeded' error while accessing the mapped drive.,,,Try reducing the number of connections or mapped drives. +,Mapped drive fails to connect after changing the network password.,,,Ensure the new network password is correct and try reconnecting the drive. +,Files uploaded to OneDrive are inaccessible on other devices.,,,1. Check your internet connection on the affected devices. 2. Ensure OneDrive is running and signed in on all devices. 3. Verify the files' sharing settings and permissions in OneDrive. 4. Check for any ongoing service outages or maintenance on the OneDrive status page. +,OneDrive keeps showing 'sync is turned off' messages.,,,"1. Open OneDrive settings and ensure that sync is enabled. 2. Check for conflicting settings or policies that might disable sync. 3. Restart the OneDrive application or reboot your computer. 4. If the issue persists, unlink and relink your OneDrive account." +,Encountering 'OneDrive sync issues detected' notifications.,,,1. Review the details provided in the sync issues notification. 2. Check for any file or folder conflicts and resolve them. 3. Ensure your OneDrive client is up-to-date. 4. Consider pausing and resuming sync to kick-start the process. +,"OneDrive fails to sync large files, getting stuck midway.",,,1. Verify if there are any file size limits imposed by OneDrive. 2. Check your internet connection stability during the sync. 3. Break large files into smaller chunks before syncing. 4. Restart the sync process for the affected files. 5. Update your OneDrive client to the latest version. +,Files deleted from OneDrive reappear after syncing.,,,"1. Check if there are any conflicting changes on other devices. 2. Review the OneDrive recycle bin for the deleted files. 3. Ensure that the files are not part of a shared folder with restore permissions. 4. If the issue persists, unlink and relink your OneDrive account." +,OneDrive sync gets stuck after a system restart.,,,1. Restart the OneDrive application manually after the system restart. 2. Check for any pending updates for your OneDrive client. 3. Review the system startup programs for potential conflicts. 4. Consider reinstalling OneDrive if the issue persists. +,Encountering 'OneDrive is unable to sync changes' errors.,,,1. Check if there are any file or folder naming conflicts. 2. Review the error message for specific details on the sync failure. 3. Pause and resume sync to trigger a reevaluation of changes. 4. Ensure your OneDrive client is up-to-date. +,OneDrive sync resets itself and starts from scratch randomly.,,,1. Check for any interruptions in your internet connection during sync. 2. Verify if other applications or settings interfere with OneDrive. 3. Consider unlinking and relinking your OneDrive account. 4. Ensure your OneDrive client is updated to the latest version. +,Files added to OneDrive via mobile don't appear on desktop.,,,1. Confirm that the mobile device and desktop are using the same OneDrive account. 2. Check if there are any sync delays between devices. 3. Manually initiate a sync on both devices to ensure updates are pushed. 4. Review the OneDrive activity logs for any reported issues. +,"OneDrive sync fails, showing 'connection lost' errors.",,,"1. Verify your internet connection stability. 2. Check if any security software or firewall settings block OneDrive connectivity. 3. Restart your router or modem to ensure a stable connection. 4. If the issue persists, consider reinstalling OneDrive." +,Encountering 'OneDrive sync pending for days' without progress.,,,1. Review the files listed as pending and check for any errors. 2. Pause and resume sync to trigger a reevaluation of pending changes. 3. Ensure there is enough available storage on OneDrive. 4. Consider unlinking and relinking your OneDrive account. +,OneDrive shows 'some files failed to sync' repeatedly.,,,1. Identify the files that are failing to sync. 2. Check for any special characters or file types causing the sync failure. 3. Review the OneDrive logs for specific error messages. 4. Manually attempt to upload the problematic files to identify any issues. +,"Files in OneDrive show 'syncing, please wait' indefinitely.",,,"1. Check for any network or firewall restrictions preventing sync. 2. Pause and resume sync to reevaluate the files. 3. Ensure the OneDrive client is not blocked by security software. 4. If the issue persists, consider reinstalling OneDrive." +,OneDrive sync triggers 'file access denied' errors.,,,1. Review the specific files triggering the access denied error. 2. Check the file permissions and adjust them if necessary. 3. Ensure that no other application is using or locking the files during sync. 4. Manually attempt to upload the problematic files. +,Encountering 'OneDrive couldn't start' errors abruptly.,,,1. Review the error message for any specific details on the failure. 2. Check for any conflicts with antivirus or security software. 3. Restart your computer and attempt to start OneDrive again. 4. Consider reinstalling OneDrive if the issue persists. +,OneDrive sync status is 'sync pending' for all files indefinitely.,,,1. Check for any reported service outages on the OneDrive status page. 2. Verify that your internet connection is stable. 3. Pause and resume sync to trigger a reevaluation of pending changes. 4. Consider unlinking and relinking your OneDrive account. +,Files in OneDrive are not visible in the web version.,,,"1. Check if the files are visible on the OneDrive client. 2. Verify that the web version is accessing the correct OneDrive account. 3. Manually refresh the web page to ensure it's displaying the latest information. 4. If the issue persists, consider clearing the browser cache." +,"OneDrive fails to sync, displaying 'sync pending' for hours.",,,1. Verify your internet connection stability. 2. Pause and resume sync to trigger a reevaluation of changes. 3. Check if any specific files or folders are causing the sync delay. 4. Ensure your OneDrive client is updated to the latest version. +,Files uploaded to OneDrive aren't appearing on other devices despite syncing.,,,1. Confirm that all devices are using the same OneDrive account. 2. Manually initiate sync on the devices to check for updates. 3. Check for any sync conflicts or errors on the OneDrive client logs. 4. Consider unlinking and relinking your OneDrive account. +,"Constantly receiving 'OneDrive is full' messages, although storage isn't full.",,,"1. Check your OneDrive storage usage on the web version. 2. Verify if there are any large files or folders causing the discrepancy. 3. Manually clear the OneDrive recycle bin to free up space. 4. If the issue persists, consider contacting OneDrive support." +,OneDrive sync gets stuck at a certain percentage and doesn't progress.,,,1. Pause and resume sync to attempt to bypass the stuck percentage. 2. Identify the specific file causing the sync bottleneck and address it. 3. Check for any conflicting applications or security software affecting sync. 4. Ensure your OneDrive client is updated to the latest version. +,Some files in OneDrive are not updating to the latest versions.,,,1. Identify the files not updating to the latest versions. 2. Check for any conflicting changes on other devices. 3. Manually attempt to upload the problematic files to force an update. 4. Ensure your OneDrive client is up-to-date. +,Encountering 'OneDrive couldn't connect' errors intermittently.,,,1. Check your internet connection stability during the errors. 2. Verify if any firewall or security software is blocking OneDrive connections. 3. Restart your computer and attempt to connect OneDrive again. 4. Consider reinstalling OneDrive if the issue persists. +,Certain folders in OneDrive refuse to sync across devices.,,,1. Confirm that the folders have the correct sharing and permission settings. 2. Check for any conflicts or restrictions on other devices. 3. Manually initiate sync on the affected devices to force an update. 4. Consider unlinking and relinking your OneDrive account. +,OneDrive continuously shows 'Processing changes' but doesn't sync.,,,"1. Pause and resume sync to reevaluate the changes. 2. Verify that no other applications or settings are conflicting with OneDrive. 3. Check for any reported service outages or maintenance on the OneDrive status page. 4. If the issue persists, consider reinstalling OneDrive." +,Files uploaded to OneDrive disappear after a while.,,,"1. Check the OneDrive recycle bin for the disappeared files. 2. Review the activity logs for any reported issues with the files. 3. Verify that the files are not moved or deleted manually on other devices. 4. If the issue persists, consider contacting OneDrive support." +,OneDrive displays 'We couldn't merge changes' errors frequently.,,,1. Review the specific files or folders triggering the merge errors. 2. Manually attempt to upload the problematic files to force a merge. 3. Check for any conflicting changes on other devices. 4. Ensure your OneDrive client is up-to-date. +,"Unable to access OneDrive online, sync errors persist.",,,"1. Verify your internet connection stability. 2. Check for any ongoing service outages or maintenance on the OneDrive status page. 3. Try accessing OneDrive from a different browser or device. 4. If the issue persists, consider reinstalling OneDrive." +,OneDrive keeps syncing previously deleted files repeatedly.,,,"1. Check the OneDrive recycle bin for the repeatedly synced files. 2. Verify that the files are not restored manually on other devices. 3. Pause and resume sync to reevaluate the files. 4. If the issue persists, consider contacting OneDrive support." +,Encountering 'OneDrive stopped syncing' messages abruptly.,,,1. Review the error message for any specific details on the stoppage. 2. Check for any conflicts with antivirus or security software. 3. Restart your computer and attempt to start OneDrive again. 4. Consider reinstalling OneDrive if the issue persists. +,OneDrive sync pauses indefinitely and doesn't resume automatically.,,,1. Manually attempt to pause and resume sync to kick-start the process. 2. Check for any pending updates for your OneDrive client. 3. Verify if there are any conflicts with other applications or security software. 4. Consider reinstalling OneDrive if the issue persists. +,Files uploaded to OneDrive show as 'waiting to upload' forever.,,,1. Verify your internet connection stability. 2. Pause and resume sync to trigger a reevaluation of changes. 3. Check if there are any specific files causing the perpetual waiting. 4. Ensure your OneDrive client is updated to the latest version. +,OneDrive is stuck on 'checking for changes' without any progress.,,,"1. Manually attempt to pause and resume sync to trigger a reevaluation. 2. Verify that no other applications or settings interfere with OneDrive. 3. Check for any ongoing service outages or maintenance on the OneDrive status page. 4. If the issue persists, consider reinstalling OneDrive." +,Files added to OneDrive on one device don't reflect on others.,,,1. Confirm that all devices are using the same OneDrive account. 2. Manually initiate sync on the devices to check for updates. 3. Check for any sync conflicts or errors on the OneDrive client logs. 4. Consider unlinking and relinking your OneDrive account. +,Getting 'OneDrive sync is paused' notifications without user action.,,,1. Manually attempt to pause and resume sync to check if the notifications persist. 2. Review the OneDrive settings for any scheduled pauses. 3. Check for any conflicting applications or security software affecting sync. 4. Ensure your OneDrive client is updated to the latest version. +,OneDrive keeps showing 'sync is turned off' messages.,,,1. Open OneDrive settings and ensure sync is enabled. 2. Check for conflicts with antivirus or security software. 3. Reauthorize or sign in to your Microsoft account on OneDrive. +,Encountering 'OneDrive sync issues detected' notifications.,,,1. Review the notification details for specific issues. 2. Check for pending updates to the OneDrive application. 3. Reauthorize or sign in to your Microsoft account on OneDrive. +,"OneDrive fails to sync large files, getting stuck midway.",,,1. Verify if there are file size restrictions for your OneDrive plan. 2. Check your internet connection and ensure sufficient space in OneDrive. 3. Consider breaking large files into smaller ones for easier syncing. +,Files deleted from OneDrive reappear after syncing.,,,1. Check if there are multiple devices syncing conflicting changes. 2. Ensure that the files are deleted from the 'Recycle Bin' in OneDrive. 3. Review OneDrive settings to prevent conflicts during syncing. +,OneDrive sync gets stuck after a system restart.,,,1. Restart OneDrive manually and check for updates. 2. Verify if there are conflicting applications affecting OneDrive sync. 3. Reauthorize or sign in to your Microsoft account on OneDrive. +,Encountering 'OneDrive is unable to sync changes' errors.,,,1. Check if the file is open or in use by another application. 2. Review OneDrive settings for any conflicts or errors. 3. Reauthorize or sign in to your Microsoft account on OneDrive. +,OneDrive sync resets itself and starts from scratch randomly.,,,1. Check for conflicting applications or third-party tools. 2. Verify if there are any changes to your Microsoft account credentials. 3. Review OneDrive settings and repair the OneDrive installation. +,Files added to OneDrive via mobile don't appear on desktop.,,,1. Confirm that both devices are using the same Microsoft account. 2. Check OneDrive settings for any device-specific configurations. 3. Manually initiate a sync on both devices to ensure changes are detected. +,"OneDrive sync fails, showing 'connection lost' errors.",,,1. Check your internet connection and resolve any connectivity issues. 2. Verify if there are firewall or proxy settings affecting OneDrive. 3. Reauthorize or sign in to your Microsoft account on OneDrive. +,Encountering 'OneDrive sync pending for days' without progress.,,,1. Check for any issues with the OneDrive servers by visiting the status page. 2. Verify if there are conflicts or errors preventing the sync. 3. Manually initiate a sync and monitor for error messages. +,OneDrive shows 'some files failed to sync' repeatedly.,,,1. Identify the specific files that fail to sync. 2. Check for special characters or file types causing syncing issues. 3. Reauthorize or sign in to your Microsoft account on OneDrive. +,"Files in OneDrive show 'syncing, please wait' indefinitely.",,,1. Check for conflicts with antivirus or security software. 2. Verify if there are network issues affecting OneDrive sync. 3. Restart OneDrive or repair the OneDrive installation. +,OneDrive sync triggers 'file access denied' errors.,,,1. Check file permissions in OneDrive for the affected files. 2. Verify if any third-party applications are blocking file access. 3. Reauthorize or sign in to your Microsoft account on OneDrive. +,Encountering 'OneDrive couldn't start' errors abruptly.,,,1. Review error details for specific issues preventing OneDrive startup. 2. Check for conflicting applications affecting OneDrive. 3. Repair or reinstall OneDrive to resolve startup errors. +,OneDrive sync status is 'sync pending' for all files indefinitely.,,,1. Check for any server-side issues with OneDrive. 2. Verify if there are network or firewall settings affecting sync. 3. Reauthorize or sign in to your Microsoft account on OneDrive. +,Files in OneDrive are not visible in the web version.,,,1. Refresh the web browser and check again. 2. Verify if there are specific folders set to 'Online-only' mode. 3. Review the OneDrive activity log for any errors or conflicts. +,"OneDrive fails to sync, displaying 'sync pending' for hours.",,,1. Check for conflicts with antivirus or security software. 2. Verify if there are network issues affecting OneDrive sync. 3. Reauthorize or sign in to your Microsoft account on OneDrive. +,Files uploaded to OneDrive aren't appearing on other devices despite syncing.,,,1. Check if the files are set to 'Online-only' on certain devices. 2. Manually initiate a sync on the affected devices. 3. Verify if there are conflicting changes causing delays in syncing. +,Encountering 'There are no more endpoints available from the endpoint mapper' intermittently during access to the mapped drive.,,,1. Check for any issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer. +,Mapped drive prompts 'The network path was not found' repeatedly during access.,,,1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network. +,Unable to map the drive due to 'The specified server cannot perform the requested operation' error intermittently.,,,1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again. +,Facing 'The specified server cannot perform the requested operation' intermittently while trying to map the drive.,,,1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable. +,Mapped drive becomes inaccessible after recent network adapter settings change.,,,1. Review recent changes to network adapter settings. 2. Ensure the mapped drive configuration matches the new network settings. 3. Restart the computer and check the drive accessibility. +,Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.,,,1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity. +,Mapped drive shows as 'Disconnected' despite a continuous and stable network connection.,,,1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed. +,Unable to access specific files intermittently on the mapped drive due to 'Access Denied'.,,,1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the 'Access Denied' error. +,Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.,,,"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations." +,Mapped drive becomes inaccessible after a recent group policy modification.,,,1. Review recent changes to group policies affecting drive mappings. 2. Ensure group policy settings align with network drive configurations. 3. Restart the computer to apply any updated group policies. +,Encountering 'There are no more endpoints available from the endpoint mapper' intermittently while accessing the mapped drive.,,,1. Check for issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer. +,Mapped drive prompts 'The network path was not found' repeatedly during access attempts.,,,1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network. +,Unable to map the drive intermittently due to 'The specified server cannot perform the requested operation' error.,,,1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again. +,Facing 'The specified server cannot perform the requested operation' intermittently while attempting to map the drive.,,,1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable. +,Mapped drive becomes inaccessible after recent network policy changes.,,,1. Review recent changes to network policies affecting drive mappings. 2. Ensure network policy settings align with network drive configurations. 3. Restart the computer to apply any updated network policies. +,Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.,,,1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity. +,Mapped drive shows as 'Disconnected Network Drive' despite a stable network connection.,,,1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed. +,Unable to access specific folders intermittently on the mapped drive due to 'Access Denied'.,,, +,Mapping shared/ network drive,,, +,Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.,,,"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations." +,Mapped drive becomes inaccessible after recent firewall adjustments.,,,1. Review recent changes to firewall settings affecting drive access. 2. Ensure firewall rules permit the necessary network traffic. 3. Restart the computer to apply any updated firewall configurations. +,Encountering 'There are no more endpoints available from the endpoint mapper' intermittently during mapped drive access.,,,1. Check for issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer. +,Mapped drive prompts 'The network path was not found' repeatedly during access attempts.,,,1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network. +,Unable to map the drive intermittently due to 'The specified server cannot perform the requested operation' error.,,,1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again. +,Facing 'The specified server cannot perform the requested operation' intermittently while trying to map the drive.,,,1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable. +,Mapped drive becomes inaccessible after recent network adapter modifications.,,,1. Review recent changes to network adapter settings. 2. Ensure the mapped drive configuration matches the new network settings. 3. Restart the computer and check the drive accessibility. +,Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.,,,1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity. +,Mapped drive shows as 'Disconnected' despite a stable and continuous network connection.,,,1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed. +,Unable to access specific files intermittently on the mapped drive due to 'Access Denied'.,,,1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the 'Access Denied' error. +,Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.,,,"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations." +,Mapped drive becomes inaccessible after recent group policy modifications.,,,1. Review recent changes to group policies affecting drive mappings. 2. Ensure group policy settings align with network drive configurations. 3. Restart the computer to apply any updated group policies. +,Encountering 'There are no more endpoints available from the endpoint mapper' intermittently while accessing the mapped drive.,,,1. Check for issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer. +,Mapped drive prompts 'The network path was not found' repeatedly during access attempts.,,,1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network. +,Unable to map the drive intermittently due to 'The specified server cannot perform the requested operation' error.,,,1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again. +,Facing 'The specified server cannot perform the requested operation' intermittently while attempting to map the drive.,,,1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable. +,Mapped drive becomes inaccessible after recent network policy changes.,,,1. Review recent changes to network policies affecting drive mappings. 2. Ensure network policy settings align with network drive configurations. 3. Restart the computer to apply any updated network policies. +,Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.,,,1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity. +,Mapped drive shows as 'Disconnected Network Drive' despite a stable network connection.,,,1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed. +,Unable to access specific folders intermittently on the mapped drive due to 'Access Denied'.,,,1. Check folder-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific folders triggering the 'Access Denied' error. +,Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.,,,"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations." +,Mapped drive becomes inaccessible after recent firewall updates.,,,1. Review recent changes to firewall settings affecting drive access. 2. Ensure firewall rules permit the necessary network traffic. 3. Restart the computer to apply any updated firewall configurations. +,Encountering 'There are no more endpoints available from the endpoint mapper' intermittently during access to the mapped drive.,,,1. Check for issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer. +,Mapped drive prompts 'The network path was not found' repeatedly during access.,,,1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network. +,Unable to map the drive intermittently due to 'The specified server cannot perform the requested operation' error.,,,1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again. +,Facing 'The specified server cannot perform the requested operation' intermittently while attempting to map the drive.,,,1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable. +,Mapped drive becomes inaccessible after recent network adapter modifications.,,,1. Review recent changes to network adapter settings. 2. Ensure the mapped drive configuration matches the new network settings. 3. Restart the computer and check the drive accessibility. +,Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.,,,1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity. +,Mapped drive shows as 'Disconnected' despite a stable and continuous network connection.,,,1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed. +,Unable to access specific files intermittently on the mapped drive due to 'Access Denied'.,,,1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the 'Access Denied' error. +,Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.,,,"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations." +,Facing 'A specified logon session does not exist' while mapping the drive.,,,1. Verify the logon session status on the system. 2. Log out and log back in to establish a new logon session. 3. Check for any recent changes to network credentials or permissions. +,Mapped drive shows as 'Offline' and doesn't reconnect automatically.,,,1. Check network connectivity and stability. 2. Reconnect the mapped drive manually. 3. Investigate system logs for any relevant errors or disconnection events. +,Encountering 'The operation being requested was not performed because the user has not been authenticated' while accessing the mapped drive.,,,1. Verify the user's authentication status on the network. 2. Re-enter network credentials for the mapped drive. 3. Check for any recent changes to user accounts or permissions. +,Mapped drive becomes inaccessible after a power outage.,,,1. Check the network and power status after the outage. 2. Reconnect the mapped drive manually. 3. Consider using a UPS to prevent sudden power interruptions affecting the drive. +,Facing 'The local device name is already in use' error when re-mapping the drive.,,,1. Disconnect the existing mapped drive. 2. Clear any residual connections to the drive. 3. Re-map the drive with the desired device name. +,Mapped drive prompts 'No network provider accepted the given network path'.,,,1. Verify the correctness of the network path. 2. Check for typos or errors in the provided network path. 3. Ensure the network provider is available and functioning. +,Mapped drive shows 'Access Denied' for specific folders despite having permissions.,,,1. Check and verify folder-level permissions on the mapped drive. 2. Ensure the user account has the necessary access rights. 3. Investigate specific folders triggering the 'Access Denied' error. +,Encountering 'There was a problem connecting to the server' error during drive mapping.,,,1. Check the server's availability and connectivity. 2. Verify network settings and try mapping to the drive again. 3. Restart the server if needed. +,Mapped drive becomes inaccessible after a system restore.,,,1. Check the status of the system restore. 2. Reconnect the mapped drive manually. 3. Ensure that the restore process did not affect network configurations. +,Facing 'There are no more endpoints available from the endpoint mapper' when accessing the mapped drive.,,,1. Check for issues with the endpoint mapper service. 2. Restart the endpoint mapper service or your computer. 3. Ensure the mapped drive path is correct. +,Mapped drive shows as 'Connected' but doesn't allow file access.,,,1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the issue. +,Encountering 'The network location cannot be reached' when attempting to access the mapped drive.,,,1. Verify network connectivity and stability. 2. Reconnect the mapped drive manually. 3. Check for any recent changes to network configurations or policies. +,Mapped drive prompts 'The network path was not found' intermittently.,,,1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network. +,Unable to access the mapped drive due to 'The network connection was lost' error.,,,1. Check for network interruptions or stability issues. 2. Reconnect the mapped drive manually. 3. Investigate any recent changes to network configurations. +,Facing 'A security package specific error occurred' when mapping the drive.,,,1. Check for issues with the security package. 2. Verify network settings and try mapping to the drive again. 3. Ensure the security package is up-to-date. +,Mapped drive becomes inaccessible after an OS update.,,,1. Check the compatibility of the mapped drive with the updated OS. 2. Reconnect the mapped drive manually. 3. Consider updating the drive software or drivers. +,Encountering 'The specified network name is no longer available' while accessing the mapped drive.,,,1. Check for network connectivity issues. 2. Reconnect the mapped drive manually. 3. Investigate any recent changes to network configurations. +,Mapped drive prompts 'There is a duplicate name on the network'.,,,1. Disconnect the existing mapped drive. 2. Clear any residual connections to the drive. 3. Re-map the drive with a different name. +,Unable to map the drive due to 'The specified network resource or device is no longer available' error.,,,1. Check the availability of the network resource or device. 2. Verify network settings and try mapping to the drive again. 3. Ensure the resource or device is accessible. +,Facing 'The specified network resource or device is no longer available' during file access on the mapped drive.,,,1. Check for network interruptions or stability issues. 2. Reconnect the mapped drive manually. 3. Investigate any recent changes to network configurations. +,Mapped drive shows as 'Disconnected' despite an active network connection.,,,1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed. +,Encountering 'The semaphore timeout period has expired' intermittently while accessing the mapped drive.,,,1. Check for network interruptions or congestion. 2. Reconnect the mapped drive manually. 3. Investigate any recent changes to network configurations. +,Mapped drive prompts 'The specified server cannot perform the requested operation'.,,,1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable. +,Unable to access specific files on the mapped drive due to 'Access Denied'.,,,1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the 'Access Denied' error. +,Facing 'The network BIOS command limit has been reached' when accessing the mapped drive.,,,"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations." +,Mapped drive becomes inaccessible after a firewall configuration change.,,,1. Review recent changes to firewall settings affecting drive access. +,Disruptions due to pending reboots for Windows updates,,"Windows 10 Pro, Intel i7, 16GB RAM","1. Check Windows Update settings and install any pending updates. 2. Schedule a system restart during non-working hours. 3. Set up ""Active Hours"" to prevent automatic restarts. 4. Verify and adjust Windows Update settings." +,O365/M365 technical difficulties,Unable to access O365 services,"Windows 11, Microsoft Edge",1. Check Microsoft 365 Service Status for ongoing issues. 2. Clear browser cache and cookies. 3. Update the web browser to the latest version. 4. Visit Microsoft 365 Help Center for self-help resources. 5. Contact Microsoft Support for personalized assistance. 6. Monitor online forums for reported outages affecting Microsoft 365 services. +,Pending reboots affecting system performance,"System slowdown, occasional freezes","Windows 8.1, AMD Ryzen 5, 8GB RAM","1. Ensure all pending Windows updates are downloaded and installed. 2. Schedule a specific restart time to complete updates. 3. Use ""Active Hours"" to prevent automatic restarts during work hours. 4. Check for conflicts with third-party software. 5. Consider adjusting Windows Update settings for a balance between updates and disruptions." +,Technical difficulties with O365/M365 applications,"Unable to open Outlook, Excel crashing frequently","macOS Big Sur, MacBook Pro",1. Check Microsoft 365 Service Status for reported issues. 2. Reinstall Microsoft Office applications. 3. Verify account credentials and permissions. 4. Explore online forums for application-specific troubleshooting. 5. Contact Microsoft Support for detailed assistance. +,Windows updates impacting O365/M365 functionality,"O365/M365 login issues, email synchronization delays","Windows 7, Intel Core i5, 4GB RAM","1. Prioritize and complete pending Windows updates. 2. Monitor O365/M365 Service Status for any ongoing disruptions. 3. Clear browser cache and cookies. 4. Update web browser to the latest version. 5. If issues persist, contact Microsoft Support for advanced troubleshooting." +,O365/M365 technical glitches,"OneNote not syncing, SharePoint access issues","Windows 10 Home, AMD Ryzen 7",1. Check Microsoft 365 Service Status for known issues. 2. Clear OneNote cache to resolve synchronization problems. 3. Verify SharePoint permissions and configurations. 4. Refer to Microsoft 365 Help Center for self-help guides. 5. Contact Microsoft Support for specialized assistance. +,Seeking expert assistance for O365/M365 technical challenges,,"Windows 10, Intel i5, 8GB RAM",1. Check Microsoft 365 Service Status for ongoing issues. 2. Clear browser cache and cookies. 3. Verify account credentials. 4. Contact Microsoft Support for expert assistance. +,Actively seeking expert guidance for O365/M365 issues,,"Windows 8.1, AMD Ryzen 7, 16GB RAM",1. Monitor Microsoft 365 Service Status. 2. Reinstall Microsoft Office applications. 3. Check for reported issues in online forums. 4. Contact Microsoft Support for specialized solutions. +,Computer indicating restart for pending Windows updates,,"Windows 11, Intel i7, 16GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,Difficulties encountered while restarting for Windows updates,,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Manually initiate the restart from the Start menu. 2. Check for any conflicting applications. 3. Disable automatic restarts temporarily. 4. Run Windows Update troubleshooter. +,Challenges faced during computer restart for Windows updates,,"Windows 10 Pro, Intel i9, 32GB RAM",1. Investigate potential conflicts with third-party software. 2. Restart in Safe Mode before updating. 3. Use the Windows Update Assistant for manual updates. 4. Review system logs for update errors. +,System prompting restart for Windows updates with difficulties,,"Windows 8, AMD Ryzen 3, 8GB RAM",1. Check for pending updates in Windows Update settings. 2. Verify disk space availability. 3. Run the Windows Update troubleshooter. 4. Manually download and install updates if necessary. +,Difficulty in proceeding with computer restart for updates,,"Windows 10 Home, Intel i3, 4GB RAM",1. Close unnecessary applications before restarting. 2. Check for background processes causing delays. 3. Temporarily disable antivirus software. 4. Review Windows Event Viewer for error details. +,Facing obstacles during Windows updates restart,,"Windows 7, Intel i5, 16GB RAM",1. Investigate potential driver issues. 2. Run Windows Update troubleshooter. 3. Temporarily disable non-essential startup programs. 4. Consult Windows support forums for specific error resolutions. +,Challenges encountered in restarting for Windows updates,,"Windows 10, AMD Ryzen 9, 64GB RAM",1. Ensure network connectivity for update downloads. 2. Check for conflicting Windows services. 3. Use Command Prompt to force restart if necessary. 4. Monitor task manager for resource-intensive processes. +,Struggling to complete system restart for Windows updates,,"Windows 8.1, Intel i7, 16GB RAM",1. Review Windows Update history for failed installations. 2. Investigate potential malware interference. 3. Use System Restore to revert to a stable state. 4. Contact Windows support for advanced troubleshooting. +,Prolonged high CPU utilization causing slowdown,,"Windows 10, Intel i7, 16GB RAM",1. Identify and close resource-intensive applications. 2. Run a full system malware scan. 3. Check for outdated drivers and update if necessary. 4. Monitor Task Manager for processes causing high CPU usage. +,Consistent elevated CPU levels leading to reduced responsiveness,,"Windows 8.1, AMD Ryzen 5, 8GB RAM",1. Check for background processes consuming CPU resources. 2. Disable unnecessary startup programs. 3. Ensure adequate free disk space. 4. Consider upgrading hardware for improved performance. +,Persistent increase in CPU utilization impacting processing speeds,,"Windows 11, Intel i5, 12GB RAM",1. Review recent software installations for potential conflicts. 2. Adjust power settings for better CPU management. 3. Run Windows Update to ensure the system is up to date. 4. Consider upgrading RAM for enhanced multitasking capabilities. +,Continual rise in CPU utilization causing significant slowdown,,"Windows 7, AMD Ryzen 3, 4GB RAM",1. Examine recent system changes or updates. 2. Utilize Performance Monitor to identify CPU-intensive tasks. 3. Clean up temporary files and unnecessary applications. 4. Consider upgrading to a more powerful CPU if needed. +,Prolonged heightened CPU utilization impacting processing performance,,"macOS Big Sur, MacBook Pro",1. Check for background processes on macOS Activity Monitor. 2. Verify system for potential overheating issues. 3. Optimize startup items for improved boot times. 4. Monitor system resource usage regularly. +,Consistent elevation in CPU usage causing noticeable reduction,,"Windows 10, Intel i9, 32GB RAM",1. Investigate recent driver updates for compatibility issues. 2. Optimize Windows visual effects for improved performance. 3. Check for overheating and ensure proper ventilation. 4. Run a disk cleanup to free up storage space. +,Sustained high CPU utilization adversely affecting processing speeds,,"Windows 8, AMD Ryzen 7, 16GB RAM",1. Run a comprehensive antivirus scan for potential threats. 2. Optimize startup programs for faster boot times. 3. Consider upgrading to a Solid State Drive (SSD) for improved performance. 4. Check for Windows performance updates. +,Continuous spike in CPU usage causing noticeable sluggishness,,"Windows 10 Home, Intel i3, 8GB RAM",1. Identify and terminate unnecessary background processes. 2. Update graphics drivers for smoother performance. 3. Consider adjusting power plans for optimized CPU usage. 4. Review recent software installations for potential conflicts. +,Ongoing increase in CPU utilization contributing to processing decline,,"Windows 7, AMD Ryzen 5, 16GB RAM",1. Verify if there are pending Windows updates affecting performance. 2. Optimize Windows services for better resource management. 3. Check for malware using reputable antivirus software. 4. Evaluate the need for additional cooling solutions. +,Consistent rise in CPU usage leading to noticeable drop in speeds,,"Windows 10 Pro, Intel i5, 8GB RAM",1. Adjust system power settings to balance performance. 2. Consider upgrading to a more powerful CPU or additional RAM. 3. Run a disk cleanup to free up storage space. 4. Monitor for background processes causing prolonged CPU usage. +,Prolonged elevated CPU utilization hampering processing speeds,,"Windows 8.1, AMD Ryzen 9, 64GB RAM",1. Identify and close unnecessary running applications. 2. Check for system overheating and clean cooling components. 3. Evaluate the need for hardware upgrades. 4. Run Windows Update for the latest performance-related patches. +,Persistent high CPU usage causing noticeable deterioration,,"macOS Catalina, MacBook Air",1. Investigate background processes using Activity Monitor. 2. Optimize startup items for quicker boot times. 3. Consider upgrading to a newer macOS version for performance improvements. 4. Check for available storage space on the device. +,High CPU utilization causing decline in processing performance,,"Windows 10, Intel i7, 16GB RAM",1. Run a thorough malware scan to eliminate potential threats. 2. Monitor CPU temperatures for signs of overheating. 3. Check for software conflicts and update applications. 4. Consider upgrading to a more powerful CPU or additional RAM. +,Prolonged period of elevated CPU usage leading to slower processing,,"Windows 8.1, AMD Ryzen 5, 8GB RAM",1. Investigate recent software installations for potential conflicts. 2. Optimize Windows power settings for improved efficiency. 3. Check for available storage space on the system drive. 4. Run a system diagnostic to identify performance bottlenecks. +,Consistently grappling with elevated CPU utilization diminishing efficiency,,"Windows 10 Home, Intel i3, 4GB RAM",1. Review recently installed applications for resource usage. 2. Consider upgrading to a Solid State Drive (SSD) for faster read/write speeds. 3. Adjust Windows startup items for quicker boot times. 4. Check for available system updates. +,Continuous spike in CPU utilization negatively impacting speeds,,"Windows 7, Intel i5, 12GB RAM",1. Monitor Task Manager for applications causing spikes in CPU usage. 2. Optimize Windows performance settings. 3. Check for software conflicts or outdated drivers. 4. Run a comprehensive antivirus scan for potential threats. +,Prolonged periods of high CPU usage leading to decreased speeds,,"Windows 10, AMD Ryzen 9, 32GB RAM",1. Investigate recent software installations for potential conflicts. 2. Optimize Windows visual effects for improved performance. 3. Monitor CPU temperatures to avoid overheating. 4. Consider upgrading hardware components for better efficiency. +,Persistent high CPU utilization causing slower processing speeds,,"Windows 8, AMD Ryzen 7, 16GB RAM",1. Identify and terminate unnecessary background processes. 2. Check for outdated device drivers and update if needed. 3. Consider upgrading hardware components for improved performance. 4. Monitor Task Manager for applications causing prolonged CPU usage. +,Continuous increase in CPU usage resulting in diminished efficiency,,"Windows 10 Pro, Intel i9, 64GB RAM",1. Optimize Windows startup items for faster boot times. 2. Check for malware using reputable antivirus software. 3. Consider upgrading to a more powerful CPU or additional RAM. 4. Run a disk cleanup to free up storage space. +,Prolonged high CPU usage causing slower processing speeds and efficiency,,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Review recently installed applications for resource usage. 2. Check for system overheating and clean cooling components. 3. Run a system diagnostic to identify performance bottlenecks. 4. Consider upgrading hardware components for better efficiency. +,Sustained high CPU usage causing decrease in processing speeds,,"Windows 10, Intel i7, 16GB RAM",1. Identify and close resource-intensive applications. 2. Run a full system malware scan. 3. Check for outdated drivers and update if necessary. 4. Monitor Task Manager for processes causing high CPU usage. +,Prolonged elevation in CPU utilization leading to processing slowdown,,"Windows 8.1, AMD Ryzen 5, 8GB RAM",1. Check for background processes consuming CPU resources. 2. Disable unnecessary startup programs. 3. Ensure adequate free disk space. 4. Consider upgrading hardware for improved performance. +,Unusually high CPU levels causing noticeable slowdown,,"Windows 11, Intel i5, 12GB RAM",1. Review recent software installations for potential conflicts. 2. Adjust power settings for better CPU management. 3. Run Windows Update to ensure the system is up to date. 4. Consider upgrading RAM for enhanced multitasking capabilities. +,Persistent high CPU utilization causing slowdown in processing speeds,,"Windows 7, AMD Ryzen 3, 4GB RAM",1. Examine recent system changes or updates. 2. Utilize Performance Monitor to identify CPU-intensive tasks. 3. Clean up temporary files and unnecessary applications. 4. Consider upgrading to a more powerful CPU if needed. +,Continual rise in CPU usage leading to slower processing speeds,,"macOS Big Sur, MacBook Pro",1. Check for background processes on macOS Activity Monitor. 2. Verify system for potential overheating issues. 3. Optimize startup items for improved boot times. 4. Monitor system resource usage regularly. +,Consistent elevation in CPU usage hampering processing speeds,,"Windows 10, Intel i9, 32GB RAM",1. Investigate recent driver updates for compatibility issues. 2. Optimize Windows visual effects for improved performance. 3. Check for overheating and ensure proper ventilation. 4. Run a disk cleanup to free up storage space. +,Ongoing high CPU usage causing decline in processing speeds,,"Windows 8, AMD Ryzen 7, 16GB RAM",1. Run a comprehensive antivirus scan for potential threats. 2. Optimize startup programs for faster boot times. 3. Consider upgrading to a Solid State Drive (SSD) for improved performance. 4. Check for Windows performance updates. +,Sustained high CPU utilization resulting in sluggish processing,,"Windows 10 Home, Intel i3, 8GB RAM",1. Identify and terminate unnecessary background processes. 2. Update graphics drivers for smoother performance. 3. Consider adjusting power plans for optimized CPU usage. 4. Review recent software installations for potential conflicts. +,Constant elevation of CPU usage impacting processing speeds,,"Windows 7, AMD Ryzen 5, 16GB RAM",1. Verify if there are pending Windows updates affecting performance. 2. Optimize Windows services for better resource management. 3. Check for malware using reputable antivirus software. 4. Evaluate the need for additional cooling solutions. +,Consistent rise in CPU usage causing drop in operational efficiency,,"Windows 10 Pro, Intel i5, 8GB RAM",1. Adjust system power settings to balance performance. 2. Consider upgrading to a more powerful CPU or additional RAM. 3. Run a disk cleanup to free up storage space. 4. Monitor for background processes causing prolonged CPU usage. +,Prolonged elevated CPU utilization hampering processing speeds,,"Windows 8.1, AMD Ryzen 9, 64GB RAM",1. Identify and close unnecessary running applications. 2. Check for system overheating and clean cooling components. 3. Evaluate the need for hardware upgrades. 4. Run Windows Update for the latest performance-related patches. +,Persistent high CPU usage causing deterioration in processing,,"macOS Catalina, MacBook Air",1. Investigate background processes using Activity Monitor. 2. Optimize startup items for quicker boot times. 3. Consider upgrading to a newer macOS version for performance improvements. 4. Check for available storage space on the device. +,High CPU utilization causing decline in processing speeds,,"Windows 10, Intel i7, 16GB RAM",1. Run a thorough malware scan to eliminate potential threats. 2. Monitor CPU temperatures for signs of overheating. 3. Check for software conflicts and update applications. 4. Consider upgrading to a more powerful CPU or additional RAM. +,Prolonged period of elevated CPU usage leading to slower processing,,"Windows 8.1, AMD Ryzen 5, 8GB RAM",1. Investigate recent software installations for potential conflicts. 2. Optimize Windows power settings for improved efficiency. 3. Check for available storage space on the system drive. 4. Run a system diagnostic to identify performance bottlenecks. +,Consistently grappling with elevated CPU utilization diminishing efficiency,,"Windows 10 Home, Intel i3, 4GB RAM",1. Review recently installed applications for resource usage. 2. Consider upgrading to a Solid State Drive (SSD) for faster read/write speeds. 3. Adjust Windows startup items for quicker boot times. 4. Check for available system updates. +,Continuous spike in CPU utilization negatively impacting speeds,,"Windows 7, Intel i5, 12GB RAM",1. Monitor Task Manager for applications causing spikes in CPU usage. 2. Optimize Windows performance settings. 3. Check for software conflicts or outdated drivers. 4. Run a comprehensive antivirus scan for potential threats. +,Prolonged periods of high CPU usage leading to decreased speeds,,"Windows 10, AMD Ryzen 9, 32GB RAM",1. Investigate recent software installations for potential conflicts. 2. Optimize Windows visual effects for improved performance. 3. Monitor CPU temperatures to avoid overheating. 4. Consider upgrading hardware components for better efficiency. +,Persistent high CPU utilization causing slower processing speeds,,"Windows 8, AMD Ryzen 7, 16GB RAM",1. Identify and terminate unnecessary background processes. 2. Check for outdated device drivers and update if needed. 3. Consider upgrading hardware components for improved performance. 4. Monitor Task Manager for applications causing prolonged CPU usage. +,Continuous increase in CPU usage resulting in diminished efficiency,,"Windows 10 Pro, Intel i9, 64GB RAM",1. Optimize Windows startup items for faster boot times. 2. Check for malware using reputable antivirus software. 3. Consider upgrading to a more powerful CPU or additional RAM. 4. Run a disk cleanup to free up storage space. +,Prolonged high CPU usage causing slower processing speeds and efficiency,,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Review recently installed applications for resource usage. 2. Check for system overheating and clean cooling components. 3. Run a system diagnostic to identify performance bottlenecks. 4. Consider upgrading hardware components for better efficiency. +,Technical obstacles impacting efficiency of O365/M365,0x00000000,"Windows 10, Intel i7, 16GB RAM",1. Check internet connectivity. 2. Clear browser cache and cookies. 3. Verify Microsoft 365 subscription status. 4. Reinstall Microsoft Office applications. +,Performance of O365/M365 hampered by technical issues,0x00000000,"Windows 8.1, AMD Ryzen 5, 8GB RAM",1. Run Office Repair Tool for software integrity. 2. Check for system updates and apply if available. 3. Verify account permissions for O365/M365 services. 4. Contact Microsoft Support for advanced troubleshooting. +,O365/M365 performance hindered by technical issues,0x80070002,"Windows 11, Intel i5, 12GB RAM",1. Verify system date and time settings. 2. Run SFC (System File Checker) scan for corrupted system files. 3. Disable antivirus temporarily for testing. 4. Review event logs for specific error details. +,"Proper functioning of O365/M365 compromised, seeking assistance",0x80070005,"Windows 7, AMD Ryzen 3, 4GB RAM",1. Check for pending Windows updates on the system. 2. Verify O365/M365 subscription status. 3. Run the Office Configuration Analyzer Tool. 4. Review recent software installations for conflicts. +,"Optimal performance of O365/M365 hindered, seeking help",0x80070057,"macOS Big Sur, MacBook Pro",1. Update macOS to the latest version. 2. Reinstall O365/M365 applications. 3. Check for disk space availability. 4. Verify user account permissions. +,"Disruptions in proper operation of O365/M365, seeking assistance",0x8007007E,"Windows 10, Intel i9, 32GB RAM",1. Check for third-party antivirus interference. 2. Reinstall Microsoft Office applications. 3. Run Windows Update for system patches. 4. Contact Microsoft Support for specialized assistance. +,"Normal functioning of O365/M365 facing challenges, seeking support",0x80072EFD,"Windows 8, AMD Ryzen 7, 16GB RAM",1. Verify internet connection stability. 2. Check for pending system reboots. 3. Run O365/M365 in Safe Mode to identify conflicts. 4. Review firewall settings for potential restrictions. +,"Issues with smooth operation of O365/M365, seeking assistance",0x80090027,"Windows 10 Home, Intel i3, 8GB RAM",1. Clear Office credentials cache. 2. Run Windows Update for the latest updates. 3. Check for conflicting browser extensions. 4. Reinstall O365/M365 applications. +,"O365/M365 not functioning as expected, seeking help",0x800B0109,"Windows 7, AMD Ryzen 5, 16GB RAM",1. Run O365/M365 in Compatibility Mode. 2. Check for pending Windows updates. 3. Verify antivirus exclusions for Office files. 4. Contact Microsoft Support for advanced troubleshooting. +,"Regular functionality of O365/M365 hindered, seeking intervention",0x800F081F,"Windows 10 Pro, Intel i5, 8GB RAM",1. Verify system requirements for O365/M365. 2. Run Windows Update troubleshooter. 3. Check for conflicting security software. 4. Reinstall Microsoft Office applications. +,System signaling reboot due to pending Windows updates,,"Windows 8.1, AMD Ryzen 9, 64GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,"Operational challenges with O365/M365, seeking assistance",0xC004C003,"Windows 10, Intel i7, 16GB RAM",1. Verify internet connection stability. 2. Run Windows Update for the latest updates. 3. Check for conflicting browser extensions. 4. Reinstall O365/M365 applications. +,Unresolved pending reboots on my system for Windows updates,,"Windows 10, Intel i7, 16GB RAM","1. Open Command Prompt as Administrator and run ""gpupdate /force"". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors." +,"Technical hitches affecting O365/M365, seeking support",0x800F081F,"Windows 8, AMD Ryzen 7, 16GB RAM",1. Verify system requirements for O365/M365. 2. Run Windows Update troubleshooter. 3. Check for conflicting security software. 4. Reinstall Microsoft Office applications. +,Windows machine with unresolved pending reboots for updates,,"Windows 10 Pro, Intel i5, 8GB RAM","1. Open Command Prompt as Administrator and run ""gpupdate /force"". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors." +,Pending reboots on Windows machine affecting workflow,,"Windows 8.1, AMD Ryzen 9, 64GB RAM","1. Open Command Prompt as Administrator and run ""gpupdate /force"". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors." +,"Pending reboots on Windows machine, needing assistance",,"Windows 10, Intel i9, 32GB RAM","1. Open Command Prompt as Administrator and run ""gpupdate /force"". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors." +,Unresolved pending reboots on Windows system for updates,,"Windows 7, AMD Ryzen 5, 12GB RAM","1. Open Command Prompt as Administrator and run ""gpupdate /force"". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors." +,"Technical hitches in O365/M365, seeking assistance",0xC004C003,"Windows 10 Home, Intel i3, 4GB RAM",1. Verify internet connection stability. 2. Run Windows Update for the latest updates. 3. Check for conflicting browser extensions. 4. Reinstall O365/M365 applications. +,"Malfunction in O365/M365, need of technical support",0x80090027,"Windows 7, Intel i5, 12GB RAM",1. Clear Office credentials cache. 2. Run Windows Update for the latest updates. 3. Check for conflicting browser extensions. 4. Reinstall O365/M365 applications. +,"Problem with system's responsiveness, high CPU usage",,"Windows 10, AMD Ryzen 9, 32GB RAM","1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM." +,"Ongoing issue with system, CPU usage remains unusually high",,"Windows 8.1, AMD Ryzen 5, 8GB RAM","1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM." +,"Recurring issue with high CPU utilization, causing delays",,"Windows 10, Intel i7, 16GB RAM","1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM." +,"Concerns about CPU running consistently high, impacting responsiveness",,"Windows 8.1, AMD Ryzen 5, 8GB RAM","1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM." +,Ongoing concern about sustained high CPU utilization,,"Windows 11, Intel i5, 12GB RAM","1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM." +,"Ongoing concern about system performance, particularly CPU usage",,"Windows 7, AMD Ryzen 3, 4GB RAM","1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM." +,Challenges completing Windows restart for updates,,"Windows 10, Intel i9, 32GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,Challenges in completing Windows restart for updates,,"Windows 8, AMD Ryzen 7, 16GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,"Pending reboots for Windows updates, facing completion issues",,"Windows 10 Home, Intel i3, 8GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,"Windows prompting restart for updates, facing challenges",,"Windows 7, AMD Ryzen 5, 16GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,"Windows requesting restart for updates, encountering difficulties",,"Windows 10 Pro, Intel i5, 8GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,"Windows requesting restart for updates, facing obstacles",,"Windows 8.1, AMD Ryzen 9, 64GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,Seeking support for pending reboots essential for Windows updates,,"Windows 10, Intel i9, 32GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,Need assistance with necessary system reboots for pending Windows updates,,"Windows 8.1, AMD Ryzen 9, 64GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,Assistance required for pending system reboots for Windows updates,,"Windows 10 Pro, Intel i5, 8GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,"Pending reboots essential for Windows updates, need help",,"Windows 7, AMD Ryzen 5, 12GB RAM","1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust ""Active Hours"" to prevent automatic restarts. 4. Troubleshoot any update-related errors." +,"Application running noticeably slower than usual, seeking assistance",,"macOS Big Sur, MacBook Pro",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,Delays when navigating through different sections of the application,,"Windows 7, Intel i5, 12GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,"Application frequently freezes, making it challenging to complete tasks",,"Windows 10 Home, AMD Ryzen 7, 16GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,"Unresponsive buttons and features within the app, looking for a solution",,"Windows 8, Intel i3, 4GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,"Application crashes intermittently during regular use, need help",,"Windows 10, Intel i7, 16GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,"Slow startup of the application, seeking guidance on optimizing performance",,"Windows 8.1, AMD Ryzen 5, 8GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,"Prolonged loading times for data and content, looking for ways to speed up",,"Windows 11, Intel i5, 12GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,Consistent lag in responsiveness when interacting with the application,,"Windows 7, AMD Ryzen 3, 4GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,Difficulty in multitasking within the app due to slow performance,,"Windows 10, Intel i9, 32GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,"Unexpected delays in data processing, exploring ways to improve efficiency",,"macOS Big Sur, MacBook Pro",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,Concerns about overall speed and responsiveness of the application,,"Windows 10 Pro, Intel i5, 8GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance. +,"Application hangs during routine operations, causing disruptions",,"Windows 10, Intel i5, 8GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Ensure network stability. 5. Check for conflicting background processes. +,Unexplained slowdowns in the application's user interface,,"macOS Catalina, MacBook Air",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize graphics settings. 5. Adjust application settings for performance. +,"Issues with the app's performance on different devices, seeking a solution",,"Android 11, Samsung Galaxy S20",1. Check for app updates on respective app stores. 2. Verify device compatibility with the latest app version. 3. Clear app cache on the device. 4. Restart the device. 5. Monitor background processes affecting performance. +,The application becomes unresponsive when performing specific tasks,0xC0000005,"Windows 8.1, Intel i7, 16GB RAM",1. Investigate error code 0xC0000005 for specific application-related fixes. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Consider reinstalling the application. +,Experiencing latency issues when inputting data or commands,0x80070006,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Investigate error code 0x80070006 for specific application-related fixes. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Optimize input devices and drivers. +,Slow loading of images and media within the application,,"macOS Big Sur, iMac",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Check network connection for media loading delays. 5. Optimize media file formats for faster loading. +,"Application response times are inconsistent, looking for a fix",,"Windows 10 Pro, Intel i9, 32GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor system resources for inconsistencies. 5. Optimize application settings for performance. +,Concerns about the impact of application performance on productivity,,"Windows 8, AMD Ryzen 7, 16GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Assess productivity impact based on specific tasks. 5. Consider upgrading hardware components for better performance. +,"The app's behavior seems sluggish, affecting the user experience",,"macOS Catalina, MacBook Pro",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Adjust application settings for improved user experience. 5. Monitor system resources for potential bottlenecks. +,"Loading screens taking longer than usual, seeking ways to optimize",,"Windows 10, Intel i5, 8GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize application loading processes. 5. Consider upgrading hardware components for faster loading. +,Difficulties in accessing features promptly due to performance issues,0x8027025A,Xbox Series X,1. Investigate error code 0x8027025A for specific application-related fixes on Xbox consoles. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Optimize application settings for console performance. +,"Application crashes when handling large amounts of data, need assistance",0xE06D7363,"Windows 11, Intel i7, 16GB RAM",1. Investigate error code 0xE06D7363 for specific application-related fixes. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Consider adjusting data handling settings in the application. +,Slow rendering of charts and graphs within the application,,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize graphics settings for chart rendering. 5. Consider upgrading hardware components for better rendering performance. +,The application's performance deteriorates over prolonged usage,,"macOS Big Sur, MacBook Pro",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor system resources for prolonged usage effects. 5. Consider periodic application restarts for performance maintenance. +,Experiencing delays when opening and closing the application,,"Windows 10 Pro, Intel i9, 32GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor background processes impacting opening and closing times. 5. Optimize application settings for faster response. +,Difficulty in performing tasks efficiently due to slow application response,,"Windows 8.1, AMD Ryzen 7, 16GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize application settings for faster response. 5. Consider upgrading hardware components for improved efficiency. +,Unexpected pauses and delays during data retrieval processes,,"macOS Catalina, iMac",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize data retrieval processes. 5. Consider upgrading hardware components for faster data retrieval. +,Application response times seem slower during peak usage hours,,"Windows 7, Intel i5, 12GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor peak usage hours and plan tasks accordingly. 5. Optimize application settings for peak performance. +,Sluggish behavior observed when switching between app features,,"macOS Big Sur, MacBook Air",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize app feature transitions for smoother performance. 5. Consider upgrading hardware components for improved app switching. +,The app becomes unresponsive when dealing with complex data sets,0x80004005,"Windows 10, Intel i7, 16GB RAM",1. Investigate error code 0x80004005 for specific application-related fixes. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Optimize data handling settings in the application. +,Performance issues affecting the accuracy of data calculations,,"Windows 8.1, AMD Ryzen 5, 8GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor data calculation processes for accuracy. 5. Consider upgrading hardware components for improved data processing. +,Application takes longer to load on certain network connections,,"Windows 11, Intel i5, 12GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify network connection stability. 4. Optimize application settings for varied network conditions. 5. Consider upgrading network hardware for faster connections. +,Challenges in smoothly scrolling through content within the application,,"macOS Catalina, iMac",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize content rendering for smoother scrolling. 5. Consider upgrading hardware components for improved content display. +,Inconsistencies in the time it takes for the application to load data,,"Windows 10 Pro, Intel i9, 32GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor data loading times for patterns. 5. Optimize application settings for consistent data loading. +,Unexplained delays in the execution of commands within the app,,"Windows 8, AMD Ryzen 7, 16GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor command execution processes for potential bottlenecks. 5. Optimize application settings for faster command processing. +,Difficulties in efficiently using the application on older devices,,"macOS Big Sur, MacBook Pro",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider using legacy versions of the application for better compatibility. 5. Upgrade hardware components for improved performance on older devices. +,Experiencing delays when accessing real-time data in the application,,"Windows 10, Intel i5, 8GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify real-time data sources for delays. 4. Optimize application settings for faster real-time data access. 5. Consider upgrading hardware components for improved data retrieval. +,Application response times impacted during simultaneous background processes,,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Monitor background processes and their impact on response times. 4. Optimize application settings for simultaneous multitasking. 5. Consider upgrading hardware components for improved multitasking performance. +,Issues with the app's performance when running multiple instances,,"macOS Catalina, MacBook Air",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Monitor resource usage when running multiple instances. 4. Optimize application settings for running multiple instances. 5. Consider upgrading hardware components for improved multitasking performance. +,Slow performance observed when using the application with other software,,"Windows 10 Pro, Intel i9, 32GB RAM",1. Check for available system updates. 2. Clear application cache and temporary files. 3. Monitor resource usage when using other software concurrently. 4. Optimize application settings for compatibility with other software. 5. Consider upgrading hardware components for improved performance in conjunction with +,Unexpected pauses in application responsiveness during critical tasks,,"Windows 10, Intel i5, 8GB RAM",1. Check for background processes affecting performance. 2. Update graphics drivers. 3. Adjust application settings for resource optimization. 4. Consider upgrading hardware components if necessary. +,Delays in data synchronization between the application and external sources,0x800F081F,"macOS Catalina, MacBook Air",1. Verify internet connection stability. 2. Check for updates for the application. 3. Review synchronization settings. 4. Clear application cache and temporary files. +,Sluggish behavior when using specific features or tools within the app,,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Update the application to the latest version. 2. Check for conflicting software or plugins. 3. Reset application settings to default. 4. Contact application support for specific feature-related issues. +,Performance concerns affecting overall user satisfaction with the application,,"Windows 8.1, Intel i3, 4GB RAM",1. Review user feedback for common issues. 2. Optimize system settings for better performance. 3. Consider upgrading to a newer version of the application. 4. Report issues to application support. +,Slow response times when using the application offline,,"Windows 10, AMD Ryzen 7, 16GB RAM",1. Check offline mode settings in the application. 2. Verify available storage space. 3. Clear application cache and temporary files. 4. Consider reinstalling the application. +,Application performance degrades after software updates,,"macOS Big Sur, MacBook Pro",1. Check for updates addressing performance issues. 2. Review system requirements for the latest version. 3. Report issues to the application developer. 4. Consider rolling back to a previous version if possible. +,Challenges in accessing customer support through the application,,"Windows 10 Pro, Intel i7, 32GB RAM",1. Check internet connection for accessing support services. 2. Verify application settings for support access. 3. Contact customer support through alternative channels. 4. Check for known issues related to customer support features. +,Concerns about the impact of performance issues on data integrity,,"Windows 7, AMD Ryzen 3, 8GB RAM",1. Backup critical data regularly. 2. Verify application settings for data integrity features. 3. Consider using data recovery tools. 4. Report concerns to the application support team. +,Sluggish behavior observed when using the application on low-end devices,,"Windows 8.1, Intel i3, 4GB RAM",1. Optimize system settings for better performance. 2. Consider upgrading hardware components for improved responsiveness. 3. Use a lighter version of the application if available. 4. Report performance issues to the application developer. +,Application performance issues affecting completion of time-sensitive tasks,,"macOS Catalina, MacBook Air",1. Prioritize critical tasks to optimize system resources. 2. Check for updates addressing time-sensitive task performance. 3. Report issues to the application developer. 4. Consider using alternative applications for time-sensitive tasks. +,Difficulty in navigating through the application's menus and options,,"Windows 10, Intel i5, 8GB RAM",1. Review application navigation settings. 2. Check for updates improving user interface responsiveness. 3. Consider adjusting display settings for better navigation. 4. Report navigation issues to the application support team. +,Delays in receiving notifications within the application,0xC004C003,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Verify system requirements for notification features. 2. Check for updates addressing notification delays. 3. Reset notification settings in the application. 4. Report issues to the application support team. +,Sluggish response times when using specific keyboard shortcuts,,"Windows 8.1, Intel i3, 4GB RAM",1. Check keyboard shortcut settings in the application. 2. Verify system resources during shortcut usage. 3. Consider using alternative methods for specific actions. 4. Report shortcut-related issues to the application developer. +,Performance issues affecting accuracy of data displayed in reports,,"macOS Big Sur, MacBook Pro",1. Check for updates improving report accuracy. 2. Review report generation settings. 3. Verify data sources for accuracy. 4. Report data accuracy concerns to the application support team. +,Unexpected delays when opening large files or documents within the application,,"Windows 10 Pro, Intel i7, 32GB RAM",1. Optimize file format compatibility in the application. 2. Check for updates addressing file opening delays. 3. Consider using alternative applications for large files. 4. Report file opening delays to the application developer. +,Difficulties in efficiently using the application in different time zones,,"Windows 8, AMD Ryzen 7, 16GB RAM",1. Verify time zone settings in the application. 2. Check for updates addressing time zone-related issues. 3. Consider adjusting system time zone settings. 4. Report time zone-related difficulties to the application support team. +,Issues with the application's performance during high network traffic,0x800F081F,"macOS Catalina, MacBook Air",1. Verify network stability during high traffic. 2. Check for updates addressing network performance. 3. Optimize application settings for network usage. 4. Report network performance issues to the application support team. +,Application becomes unresponsive when dealing with complex calculations,,"Windows 10, Intel i5, 8GB RAM",1. Optimize system resources during complex calculations. 2. Check for updates addressing calculation-related issues. 3. Consider using alternative methods for complex calculations. 4. Report calculation-related issues to the application developer. +,Unexplained delays in processing and displaying data visualizations,,"macOS Big Sur, MacBook Pro",1. Optimize system resources for data visualization. 2. Check for updates addressing data visualization delays. 3. Review data visualization settings in the application. 4. Report data visualization delays to the application support team. +,Difficulty in efficiently using the application in offline mode,,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Check offline mode settings in the application. 2. Verify available storage space. 3. Clear application cache and temporary files. 4. Consider reinstalling the application. +,Performance concerns affecting overall reliability of the application,,"Windows 8.1, Intel i3, 4GB RAM",1. Review user feedback for common issues. 2. Optimize system settings for better performance. 3. Consider upgrading to a newer version of the application. 4. Report issues to the application support team. +,Sluggish behavior observed when using the application in specific language settings,,"macOS Catalina, MacBook Air",1. Check language settings in the application. 2. Verify language pack compatibility. 3. Consider using alternative language settings. 4. Report language-related performance issues to the application developer. +,Delays in the application's response when using voice commands or input,,"Windows 10, AMD Ryzen 7, 16GB RAM",1. Verify microphone and voice input settings. 2. Check for updates addressing voice command delays. 3. Consider using alternative input methods. 4. Report voice command-related delays to the application support team. +,The application's performance seems to vary based on device orientation,,"macOS Big Sur, MacBook Pro",1. Check orientation settings in the application. 2. Verify device orientation compatibility. 3. Report device orientation-related performance variations to the application support team. 4. Consider using the application in a preferred device orientation. +,Unexpected pauses in application responsiveness during specific operations,,"Windows 7, AMD Ryzen 3, 8GB RAM",1. Identify specific operations causing pauses. 2. Check for updates addressing operation-specific performance issues. 3. Optimize system resources for targeted operations. 4. Report operation-specific pauses to the application developer. +,Sluggish response times when using the application with specific accessibility settings,,"Windows 8.1, Intel i3, 4GB RAM",1. Check accessibility settings in the application. 2. Verify compatibility with assistive technologies. 3. Consider using alternative accessibility settings. 4. Report accessibility-related performance issues to the application support team. +,Performance issues affecting overall usability of the application,,"Windows 10 Pro, Intel i7, 32GB RAM",1. Review user feedback for common usability issues. 2. Optimize system settings for better performance. 3. Consider upgrading to a newer version of the application. 4. Report usability issues to the application support team. +,Experiencing delays when opening attachments or multimedia content,,"macOS Catalina, MacBook Air",1. Optimize file format compatibility in the application. 2. Check for updates addressing multimedia content delays. 3. Consider using alternative applications for multimedia content. 4. Report multimedia content opening delays to the application developer. +,Unexplained slowdowns when accessing features that require internet connectivity,0xC004C003,"Windows 10, AMD Ryzen 7, 16GB RAM",1. Verify internet connection stability. 2. Check for updates addressing internet-dependent feature delays. 3. Optimize application settings for internet usage. 4. Report internet connectivity-related delays to the application support team. +,Delays in the application's response when using specific navigation gestures,,"Windows 7, AMD Ryzen 3, 8GB RAM",1. Check gesture settings in the application. 2. Verify compatibility with navigation gestures. 3. Consider using alternative navigation methods. 4. Report navigation gesture-related delays to the application developer. +,Difficulty in recovering from unexpected errors or crashes within the app,,"Windows 10, Intel i5, 8GB RAM",1. Check for updates addressing crash recovery issues. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider reinstalling the application. +,Application's performance degrades when using specific external accessories,,"macOS Big Sur, MacBook Pro",1. Update external accessory drivers. 2. Check for updates addressing compatibility issues. 3. Optimize system settings for accessory usage. 4. Report accessory-related performance degradation to the application support team. +,Unexpected pauses in application's responsiveness during screen rotations,,"Windows 8.1, AMD Ryzen 5, 12GB RAM",1. Check display settings for screen rotation responsiveness. 2. Verify graphics drivers are up to date. 3. Consider adjusting system animations for smoother transitions. 4. Report screen rotation-related pauses to the application support team. +,Sluggish response times observed when using the application in different language settings,,"Windows 7, Intel i3, 4GB RAM",1. Verify language settings in the application. 2. Check for updates addressing language-related performance issues. 3. Consider using the application in a preferred language setting. 4. Report language-related sluggishness to the application support team. +,Performance issues affecting overall efficiency of data entry processes,,"macOS Catalina, MacBook Air",1. Check for updates addressing data entry efficiency. 2. Optimize system settings for data entry tasks. 3. Consider using alternative data entry methods. 4. Report data entry efficiency issues to the application support team. +,Delays when using the application with specific screen resolutions,,"Windows 10, AMD Ryzen 7, 16GB RAM",1. Verify screen resolution settings in the application. 2. Check for updates addressing resolution-related delays. 3. Consider using recommended screen resolutions. 4. Report resolution-related delays to the application support team. +,Challenges in efficiently using the application on devices with unusual aspect ratios,,"Windows 8, Intel i7, 32GB RAM",1. Verify aspect ratio settings in the application. 2. Check for updates addressing aspect ratio-related challenges. 3. Consider using devices with standard aspect ratios. 4. Report aspect ratio-related difficulties to the application support team. +,Unexplained delays in processing and displaying data within spreadsheets,,"macOS Big Sur, MacBook Pro",1. Optimize system resources for spreadsheet tasks. 2. Check for updates addressing spreadsheet processing delays. 3. Consider using alternative spreadsheet software. 4. Report spreadsheet processing delays to the application support team. +,Sluggish behavior observed when using the application with specific font settings,,"Windows 10 Pro, AMD Ryzen 5, 8GB RAM",1. Verify font settings in the application. 2. Check for updates addressing font-related sluggishness. 3. Consider using default font settings. 4. Report font-related sluggish behavior to the application support team. +,Application performance issues impacting the completion of critical workflows,,"Windows 7, Intel i5, 8GB RAM",1. Prioritize critical workflows for optimization. 2. Check for updates addressing workflow-related performance issues. 3. Optimize system settings for critical workflows. 4. Report workflow-related performance issues to the application support team. +,Unexpected pauses in application's responsiveness during specific tasks,,"macOS Catalina, MacBook Air",1. Identify specific tasks causing pauses. 2. Check for updates addressing task-specific performance issues. 3. Optimize system resources for targeted tasks. 4. Report task-specific pauses to the application support team. +,Delays in application's response when using specific input methods,,"Windows 10, AMD Ryzen 7, 16GB RAM",1. Verify input method settings in the application. 2. Check for updates addressing input method-related delays. 3. Consider using alternative input methods. 4. Report input method-related delays to the application support team. +,Application's performance seems to vary based on system animations or transitions,,"Windows 8, Intel i7, 32GB RAM",1. Adjust system animation settings for compatibility. 2. Check for updates addressing animation-related variations. 3. Consider using the application with reduced animation effects. 4. Report animation-related performance variations to the application support team. +,Difficulties in efficiently using the application on devices with dual screens,,"Windows 7, AMD Ryzen 5, 12GB RAM",1. Verify dual screen settings in the application. 2. Check for updates addressing dual screen-related difficulties. 3. Consider using the application on a single screen. 4. Report dual screen-related challenges to the application support team. +,Unexplained delays in processing and displaying data within the app's dashboard,,"macOS Big Sur, MacBook Pro",1. Optimize system resources for dashboard-related tasks. 2. Check for updates addressing dashboard processing delays. 3. Consider using alternative dashboard configurations. 4. Report dashboard processing delays to the application support team. +,Sluggish response times observed when using the application with specific system fonts,,"Windows 10 Pro, AMD Ryzen 5, 8GB RAM",1. Verify system font compatibility with the application. 2. Check for updates addressing system font-related sluggishness. 3. Consider using default system fonts. 4. Report system font-related sluggish behavior to the application support team. +,Performance issues affecting overall efficiency of collaboration features,,"Windows 8, Intel i7, 32GB RAM",1. Check for updates addressing collaboration feature efficiency. 2. Optimize system settings for collaborative tasks. 3. Consider using alternative collaboration tools. 4. Report collaboration feature-related efficiency issues to the application support team. +,Difficulty in efficiently using the application on devices with curved displays,,"Windows 10, AMD Ryzen 7, 16GB RAM",1. Verify curved display settings in the application. 2. Check for updates addressing curved display-related difficulties. 3. Consider using the application on devices with flat displays. 4. Report curved display-related challenges to the application support team. +,Challenges in smoothly scrolling through content within specific modules of the app,,"macOS Catalina, MacBook Air",1. Identify specific modules causing scrolling challenges. 2. Check for updates addressing module-specific scrolling issues. 3. Optimize system resources for smooth scrolling. 4. Report module-specific scrolling challenges to the application support team. +,Unexpected pauses in application's responsiveness during specific reports,,"Windows 7, Intel i5, 8GB RAM",1. Identify specific reports causing pauses. 2. Check for updates addressing report-specific performance issues. 3. Optimize system resources for generating reports. 4. Report report-specific pauses to the application support team. +,Sluggish behavior observed when using the application with specific display densities,,"Windows 10, Intel i5, 8GB RAM",1. Check display density settings in the application. 2. Check for updates addressing display density-related sluggishness. 3. Optimize system resources for the specified display density. 4. Report display density-related sluggish behavior to the application support team. +,Application performance issues impacting the overall speed of generating reports,,"macOS Big Sur, MacBook Pro",1. Prioritize report generation speed for optimization. 2. Check for updates addressing report generation speed issues. 3. Optimize system settings for generating reports. 4. Report report generation speed issues to the application support team. +,Delays in the application's response when using specific screen orientations,,"Windows 8.1, AMD Ryzen 5, 12GB RAM",1. Check screen orientation settings in the application. 2. Verify graphics drivers are up to date. 3. Consider adjusting system animations for smoother transitions. 4. Report screen orientation-related delays to the application support team. +,Application's performance seems to degrade when using specific external peripherals,,"Windows 7, Intel i3, 4GB RAM",1. Update external peripheral drivers. 2. Check for updates addressing compatibility issues. 3. Optimize system settings for peripheral usage. 4. Report peripheral-related performance degradation to the application support team. +,Unexplained delays in processing and displaying data within specific forms,,"macOS Catalina, MacBook Air",1. Optimize system resources for processing and displaying forms. 2. Check for updates addressing form-related processing delays. 3. Consider using alternative form formats. 4. Report form-related processing delays to the application support team. +,Sluggish response times observed when using the application with specific form factors,,"Windows 10 Pro, AMD Ryzen 5, 8GB RAM",1. Check form factor settings in the application. 2. Check for updates addressing form factor-related sluggishness. 3. Consider using default form factors. 4. Report form factor-related sluggish behavior to the application support team. +,Performance issues affecting overall efficiency of document editing features,,"Windows 7, Intel i5, 8GB RAM",1. Prioritize document editing feature efficiency for optimization. 2. Check for updates addressing document editing feature efficiency. 3. Optimize system settings for document editing tasks. 4. Report document editing feature-related efficiency issues to the application support team. +,Difficulty in efficiently using the application on devices with specific resolution settings,,"macOS Big Sur, MacBook Pro",1. Verify resolution settings in the application. 2. Check for updates addressing resolution-related difficulties. 3. Consider using recommended resolution settings. 4. Report resolution-related difficulties to the application support team. +,Challenges in smoothly scrolling through content within the application's documentation,,"Windows 8, Intel i7, 32GB RAM",1. Identify specific documentation causing scrolling challenges. 2. Check for updates addressing documentation-specific scrolling issues. 3. Optimize system resources for smooth scrolling. 4. Report documentation-specific scrolling challenges to the application support team. +,Application's response time is noticeably slower during data imports,,"Windows 10, AMD Ryzen 7, 16GB RAM",1. Prioritize data import speed for optimization. 2. Check for updates addressing data import speed issues. 3. Optimize system settings for data imports. 4. Report data import speed issues to the application support team. +,Experiencing delays when accessing live chat support within the application,,"Windows 8.1, AMD Ryzen 5, 12GB RAM",1. Check internet connection stability. 2. Verify live chat support system status. 3. Consider using alternative support channels. 4. Report live chat support delays to the application support team. +,Unexplained pauses in the application's responsiveness during file uploads,,"macOS Catalina, MacBook Air",1. Check internet connection stability. 2. Verify file upload server status. 3. Optimize system resources for file uploads. 4. Report file upload-related pauses to the application support team. +,Sluggish behavior observed when using the application's collaboration features,,"Windows 7, Intel i5, 8GB RAM",1. Prioritize collaboration feature efficiency for optimization. 2. Check for updates addressing collaboration feature efficiency. 3. Optimize system settings for collaborative tasks. 4. Report collaboration feature-related efficiency issues to the application support team. +,Difficulty in efficiently using the application during peak usage hours,,"macOS Big Sur, MacBook Pro",1. Identify peak usage hours causing difficulties. 2. Check for updates addressing peak usage-related challenges. 3. Consider using the application during non-peak hours. 4. Report peak usage-related difficulties to the application support team. +,The application becomes unresponsive when dealing with complex queries,,"Windows 10 Pro, AMD Ryzen 5, 8GB RAM",1. Simplify complex queries where possible. 2. Check for updates addressing query-related unresponsiveness. 3. Optimize system resources for handling complex queries. 4. Report complex query-related unresponsiveness to the application support team. +,Unexpected delays in processing and displaying data within the application's dashboard,,"Windows 8, Intel i7, 32GB RAM",1. Optimize system resources for dashboard-related tasks. 2. Check for updates addressing dashboard processing delays. 3. Consider using alternative dashboard configurations. 4. Report dashboard processing delays to the application support team. +,Challenges in smoothly scrolling through content within specific reports,,"macOS Catalina, MacBook Air",1. Identify specific reports causing scrolling challenges. 2. Check for updates addressing report-specific scrolling issues. 3. Optimize system resources for smooth scrolling. 4. Report report-specific scrolling challenges to the application support team. +,Performance issues affecting overall efficiency of project management features,,"Windows 10, AMD Ryzen 7, 16GB RAM",1. Prioritize project management feature efficiency for optimization. 2. Check for updates addressing project management feature efficiency. 3. Optimize system settings for project management tasks. 4. Report project management feature-related efficiency issues to the application support team. +,Delays in the application's response when using specific project collaboration tools,,"Windows 7, Intel i5, 8GB RAM",1. Check compatibility with project collaboration tools. 2. Check for updates addressing collaboration tool-related delays. 3. Optimize system settings for project collaboration tasks. 4. Report project collaboration tool-related delays to the application support team. +,The application's performance seems to degrade during simultaneous user interactions,,"macOS Big Sur, MacBook Pro",1. Prioritize performance during simultaneous user interactions for optimization. 2. Check for updates addressing simultaneous user interaction-related degradation. 3. Optimize system settings for handling multiple user interactions. 4. Report simultaneous user interaction-related performance degradation to the application support team. +,Unexplained delays in processing and displaying data within the application's analytics,,"Windows 10 Pro, AMD Ryzen 5, 8GB RAM",1. Optimize system resources for analytics-related tasks. 2. Check for updates addressing analytics processing delays. 3. Consider using alternative analytics configurations. 4. Report analytics processing delays to the application support team. +,Sluggish response times observed when using the application with specific reporting templates,,"macOS Catalina, MacBook Air",1. Check compatibility with reporting templates. 2. Check for updates addressing template-related sluggishness. 3. Consider using default reporting templates. 4. Report reporting template-related sluggish behavior to the application support team. +,Difficulty in efficiently using the application on devices with specific screen sizes,,"Windows 8, Intel i7, 32GB RAM",1. Verify screen size settings in the application. 2. Check for updates addressing screen size-related difficulties. 3. Consider using recommended screen sizes. 4. Report screen size-related difficulties to the application support team. +,The application's performance seems to vary based on specific data visualization settings,,"macOS Big Sur, MacBook Pro",1. Prioritize performance for specific data visualization settings. 2. Check for updates addressing visualization setting-related variations. 3. Optimize system settings for data visualization tasks. 4. Report data visualization setting-related performance variations to the application support team. +,Experiencing difficulties in efficiently using the application during webinars or virtual meetings,,"Windows 7, Intel i5, 8GB RAM",1. Check internet connection stability during webinars. 2. Verify virtual meeting platform compatibility. 3. Consider using alternative platforms for webinars or virtual meetings. 4. Report webinar or virtual meeting-related difficulties to the application support team. +,Unexpected pauses in the application's responsiveness when accessing historical data,,"macOS Catalina, MacBook Air",1. Check data retrieval processes for historical data. 2. Check for updates addressing historical data retrieval-related pauses. 3. Optimize system resources for accessing historical data. 4. Report historical data retrieval-related pauses to the application support team. +,Sluggish behavior observed when using the application with specific integrations,,"Windows 10 Pro, AMD Ryzen 5, 8GB RAM",1. Check integration settings in the application. 2. Check for updates addressing integration-related sluggishness. 3. Consider using alternative integration configurations. 4. Report integration-related sluggish behavior to the application support team. +,Performance issues affecting overall efficiency of document approval processes,,"macOS Big Sur, MacBook Pro",1. Prioritize document approval process efficiency for optimization. 2. Check for updates addressing approval process efficiency issues. 3. Optimize system settings for document approval tasks. 4. Report document approval process-related efficiency issues to the application support team. +,Delays in the application's response when using specific document collaboration features,,"Windows 8, Intel i7, 32GB RAM",1. Check compatibility with document collaboration features. 2. Check for updates addressing collaboration feature-related delays. 3. Optimize system settings for document collaboration tasks. 4. Report document collaboration feature-related delays to the application support team. +,The application's performance seems to degrade when accessing external databases,,"Windows 10, AMD Ryzen 7, 16GB RAM",1. Check database access settings in the application. 2. Check for updates addressing database-related performance degradation. 3. Optimize system resources for accessing external databases. 4. Report database-related performance degradation to the application support team. +,Unexplained delays in processing and displaying data within specific financial reports,,"Windows 10, Intel i5, 8GB RAM",1. Prioritize optimization for specific financial reports. 2. Check for updates addressing delays in financial report processing. 3. Optimize system resources for processing financial data. 4. Report financial report-related delays to the application support team. +,Sluggish response times observed when using the application with specific financial models,,"macOS Big Sur, MacBook Pro",1. Check financial model compatibility with the application. 2. Check for updates addressing financial model-related sluggishness. 3. Optimize system settings for handling financial models. 4. Report financial model-related sluggish behavior to the application support team. +,Difficulty in efficiently using the application on devices with specific security settings,,"Windows 8.1, AMD Ryzen 5, 12GB RAM",1. Verify security settings compatibility with the application. 2. Check for updates addressing security setting-related difficulties. 3. Consider adjusting system security settings for better compatibility. 4. Report security setting-related difficulties to the application support team. +,The application's performance seems to vary based on specific user permission configurations,,"Windows 7, Intel i3, 4GB RAM",1. Check user permission configurations for consistency. 2. Check for updates addressing performance variations with specific permissions. 3. Optimize system settings for handling diverse user permissions. 4. Report user permission-related performance variations to the application support team. +,Experiencing difficulties in efficiently using the application with specific user roles,,"macOS Catalina, MacBook Air",1. Verify compatibility of user roles with the application. 2. Check for updates addressing user role-related difficulties. 3. Consider using default user roles for optimal performance. 4. Report user role-related difficulties to the application support team. +,Unexpected pauses in the application's responsiveness when using specific workflow automations,,"Windows 10 Pro, AMD Ryzen 5, 8GB RAM",1. Check workflow automation settings in the application. 2. Check for updates addressing pauses in workflow automation responsiveness. 3. Optimize system resources for handling workflow automations. 4. Report workflow automation-related pauses to the application support team. +,Sluggish behavior observed when using the application with specific workflow templates,,"Windows 7, Intel i5, 8GB RAM",1. Prioritize optimization for specific workflow templates. 2. Check for updates addressing sluggishness with specific workflow templates. 3. Optimize system settings for handling diverse workflow templates. 4. Report workflow template-related sluggish behavior to the application support team. +,Performance issues affecting the overall efficiency of data analysis tools,,"macOS Big Sur, MacBook Pro",1. Prioritize optimization for data analysis tools. 2. Check for updates addressing data analysis tool-related efficiency issues. 3. Optimize system settings for efficient data analysis. 4. Report data analysis tool-related efficiency issues to the application support team. +,Delays in the application's response when using specific data visualization tools,,"Windows 8.1, AMD Ryzen 5, 12GB RAM",1. Check data visualization tool compatibility with the application. 2. Check for updates addressing delays in response with specific visualization tools. 3. Optimize system resources for handling data visualization tasks. 4. Report data visualization tool-related delays to the application support team. +,The application's performance seems to degrade when using specific search functionalities,,"Windows 7, Intel i3, 4GB RAM",1. Verify compatibility of search functionalities with the application. 2. Check for updates addressing performance degradation with specific search features. 3. Optimize system settings for efficient search functionality. 4. Report search functionality-related performance degradation to the application support team. +,Unexplained delays in processing and displaying data within specific search queries,,"macOS Catalina, MacBook Air",1. Prioritize optimization for specific search queries. 2. Check for updates addressing delays in processing specific search queries. 3. Optimize system resources for processing search queries. 4. Report search query-related delays to the application support team. +,Sluggish response times observed when using the application with specific search filters,,"Windows 10 Pro, AMD Ryzen 5, 8GB RAM",1. Check compatibility of search filters with the application. 2. Check for updates addressing sluggishness with specific search filters. 3. Consider using default search filters for optimal performance. 4. Report search filter-related sluggish behavior to the application support team. +,Difficulty in efficiently using the application on devices with specific search preferences,,"macOS Big Sur, MacBook Pro",1. Verify compatibility of search preferences with the application. 2. Check for updates addressing difficulties in using specific search preferences. 3. Optimize system settings for efficient use of search preferences. 4. Report search preference-related difficulties to the application support team. +,The application's performance seems to vary based on specific data filtering settings,,"Windows 8.1, AMD Ryzen 5, 12GB RAM",1. Check compatibility of data filtering settings with the application. 2. Check for updates addressing performance variations with specific data filters. 3. Optimize system resources for handling diverse data filtering settings. 4. Report data filter-related performance variations to the application support team. +,"The application's API response times have increased significantly, impacting integrations",API_RESPONSE_SLOW,"Windows 10, Intel i5, 8GB RAM",1. Verify API configurations for integration. 2. Check for updates addressing API response time issues. 3. Optimize system resources for efficient API communication. 4. Report significant API response time increases to the application support team. +,Experiencing elevated CPU and memory usage during application operation,HIGH_CPU_MEMORY_USAGE,"macOS Catalina, MacBook Air",1. Check for background processes causing elevated CPU and memory usage. 2. Check for updates addressing high CPU and memory usage during operation. 3. Optimize system settings to reduce resource consumption. 4. Report elevated CPU and memory usage issues to the application support team. +,Frequent occurrences of database timeouts affecting overall application performance,DATABASE_TIMEOUT,"Windows 7, Intel i3, 4GB RAM",1. Check database connectivity and configuration. 2. Check for updates addressing database timeout issues. 3. Optimize system resources for improved database performance. 4. Report database timeout-related issues to the application support team. +,"Unexplained bottlenecks in the application's network requests, leading to delays",NETWORK_BOTTLENECK,"Windows 10 Pro, AMD Ryzen 5, 8GB RAM",1. Verify network connectivity and check for network-related issues. 2. Check for updates addressing network bottlenecks. 3. Optimize system settings for efficient network communication. 4. Report network bottleneck-related delays to the application support team. +,"Slow rendering of complex UI components, impacting the user experience",SLOW_UI_RENDERING,"macOS Big Sur, MacBook Pro",1. Check graphics card compatibility and drivers for UI rendering. 2. Check for updates addressing slow rendering of UI components. 3. Optimize system resources for efficient UI rendering. 4. Report slow UI rendering issues to the application support team. +,"The application's cache management seems ineffective, causing data retrieval delays",INEFFECTIVE_CACHE,"Windows 8.1, AMD Ryzen 5, 12GB RAM",1. Check cache settings and configurations in the application. 2. Check for updates addressing ineffective cache management. 3. Optimize system resources for efficient data caching. 4. Report ineffective cache management-related data retrieval delays to the application support team. +,Continuous spikes in server response times during peak usage hours,SERVER_RESPONSE_SLOW,"Linux CentOS 7, Dual Xeon, 32GB RAM",1. Monitor server performance during peak hours to identify patterns. 2. Check for updates addressing server response time spikes. 3. Optimize server resources for handling peak usage. 4. Report continuous spikes in server response times to the application support team. +,Identifying and addressing memory leaks affecting long-term application stability,MEMORY_LEAK,"Windows Server 2019, 64GB RAM",1. Utilize memory profiling tools to identify memory leaks. 2. Check for updates addressing memory leak-related stability issues. 3. Optimize memory management in the application. 4. Report memory leak-related stability concerns to the application support team. +,Unoptimized database queries leading to prolonged data retrieval times,DATABASE_QUERY_SLOW,"Ubuntu 20.04, MySQL, 16GB RAM",1. Analyze and optimize database queries for efficiency. 2. Check for updates addressing unoptimized database query issues. 3. Optimize database indexing and query execution plans. 4. Report unoptimized database query-related performance concerns to the application support team. +,Difficulty in troubleshooting and resolving performance bottlenecks in the application,PERFORMANCE_BOTTLENECK,"Windows Server 2016, 32GB RAM",1. Utilize profiling and monitoring tools for performance analysis. 2. Check for updates addressing performance bottleneck troubleshooting challenges. 3. Identify and address specific areas causing bottlenecks. 4. Report difficulties in troubleshooting performance bottlenecks to the application support team. +,Inconsistent performance across different web browsers; seeking cross-browser optimization,CROSS_BROWSER_INCONSISTENCY,"macOS Big Sur, Safari, 8GB RAM",1. Test and identify performance inconsistencies across browsers. 2. Check for updates addressing cross-browser performance issues. 3. Optimize front-end code for cross-browser compatibility. 4. Report inconsistent performance across web browsers to the application support team. +,"Experiencing challenges with load balancing, resulting in uneven server distribution",LOAD_BALANCING_ISSUE,"Linux Ubuntu 18.04, Nginx, 16GB RAM",1. Evaluate load balancing configurations for even distribution. 2. Check for updates addressing load balancing challenges. 3. Optimize server distribution algorithms. 4. Report challenges with load balancing to the application support team. +,Frequent occurrences of thread contention affecting parallel processing capabilities,THREAD_CONTENTION,"Windows Server 2012, 16GB RAM",1. Identify and resolve thread contention issues in parallel processing. 2. Check for updates addressing thread contention challenges. 3. Optimize thread management for improved parallel processing. 4. Report frequent thread contention occurrences to the application support team. +,Unexplained server errors and 5xx status codes impacting overall application availability,SERVER_ERROR_5XX,"CentOS 8, Apache, 32GB RAM",1. Investigate server logs for error details and patterns. 2. Check for updates addressing unexplained server errors and 5xx status codes. 3. Optimize server configurations to prevent error occurrences. 4. Report unexplained server errors and 5xx status codes impacting availability to the application support team. +,Difficulty in optimizing and fine-tuning the application's caching strategy,CACHING_STRATEGY_ISSUE,"Windows Server 2016, 16GB RAM",1. Review and optimize the current caching strategy. 2. Check for updates addressing caching strategy challenges. 3. Adjust caching parameters for better performance. 4. Report difficulties in caching strategy optimization to the application support team. +,"The application's codebase seems prone to race conditions, affecting concurrency",RACE_CONDITION,"Linux Ubuntu 20.04, Java, 24GB RAM",1. Conduct a thorough code review to identify and resolve race conditions. 2. Check for updates addressing race condition vulnerabilities. 3. Implement concurrency control mechanisms. 4. Report race condition concerns in the codebase to the application support team. +,"Experiencing elevated disk I/O during specific operations, leading to performance issues",ELEVATED_DISK_IO,"Windows Server 2019, 32GB RAM",1. Identify and optimize disk-intensive operations. 2. Check for updates addressing elevated disk I/O challenges. 3. Optimize disk storage configurations. 4. Report performance issues related to elevated disk I/O to the application support team. +,Challenges in optimizing the application's front-end JavaScript for faster rendering,FRONTEND_JS_OPTIMIZATION_ISSUE,"macOS Big Sur, Chrome, 8GB RAM",1. Review and optimize front-end JavaScript code for faster rendering. 2. Check for updates addressing front-end JavaScript optimization challenges. 3. Implement asynchronous loading for JavaScript resources. 4. Report challenges in front-end JavaScript optimization to the application support team. +,Frequent occurrences of HTTP 429 errors indicating rate limiting challenges,HTTP_429_ERROR,"Linux CentOS 7, Python, 16GB RAM",1. Investigate and address rate limiting challenges causing HTTP 429 errors. 2. Check for updates addressing HTTP 429 error occurrences. 3. Optimize API request rate limits. 4. Report frequent HTTP 429 errors and rate limiting challenges to the application support team. +,Identifying and addressing slow-performing database indexes impacting queries,SLOW_DATABASE_INDEX,"Windows Server 2016, SQL Server, 32GB RAM",1. Analyze and optimize slow-performing database indexes. 2. Check for updates addressing slow database index-related query issues. 3. Optimize database index configurations. 4. Report slow-performing database index concerns to the application support team. +,Unexplained latency in third-party API calls within the application,THIRD_PARTY_API_LATENCY,"Linux Ubuntu 18.04, Node.js, 16GB RAM",1. Investigate and address latency in third-party API calls. 2. Check for updates addressing unexplained third-party API latency. 3. Optimize API call configurations. 4. Report unexplained third-party API latency to the application support team. +,The application's dependency management appears outdated; seeking updates,OUTDATED_DEPENDENCIES,"macOS Catalina, Ruby, 8GB RAM",1. Review and update outdated dependencies in the application. 2. Check for updates addressing outdated dependency issues. 3. Optimize dependency management for better performance. 4. Report challenges with outdated dependencies to the application support team. +,Difficulty in optimizing asynchronous tasks and background processes,ASYNC_TASK_OPTIMIZATION_ISSUE,"Linux CentOS 8, Django, 16GB RAM",1. Review and optimize asynchronous tasks and background processes. 2. Check for updates addressing challenges in optimizing asynchronous operations. 3. Optimize task scheduling and execution. 4. Report difficulties in optimizing asynchronous tasks to the application support team. +,Experiencing challenges with the application's garbage collection strategy,GARBAGE_COLLECTION_ISSUE,"Windows Server 2019, .NET, 32GB RAM",1. Review and optimize the garbage collection strategy in the application. 2. Check for updates addressing garbage collection challenges. 3. Adjust garbage collection parameters for better performance. 4. Report challenges in garbage collection strategy to the application support team. +,Frequent occurrences of database deadlocks affecting transactional operations,DATABASE_DEADLOCKS,"Linux Ubuntu 20.04, PostgreSQL, 24GB RAM",1. Investigate and resolve database deadlocks affecting transactions. 2. Check for updates addressing frequent database deadlock occurrences. 3. Optimize database transaction handling. 4. Report frequent database deadlock issues to the application support team. +,Unexplained variations in server response times across different user roles,SERVER_RESPONSE_VARIABILITY,"Windows Server 2016, IIS, 16GB RAM",1. Analyze server logs to identify variations in response times for different user roles. 2. Check for updates addressing unexplained response time variability. 3. Optimize server configurations for consistent response times. 4. Report unexplained variations in server response times to the application support team. +,The application's distributed caching strategy needs refinement for better performance,DISTRIBUTED_CACHING_ISSUE,"Linux Ubuntu 18.04, Redis, 16GB RAM",1. Review and refine the current distributed caching strategy. 2. Check for updates addressing distributed caching challenges. 3. Optimize caching configurations for better performance. 4. Report challenges in the distributed caching strategy to the application support team. +,Difficulty in implementing effective content delivery network (CDN) caching,CDN_CACHING_DIFFICULTY,"Windows Server 2016, Nginx, 32GB RAM",1. Evaluate CDN caching implementation for effectiveness. 2. Check for updates addressing challenges in CDN caching. 3. Optimize CDN caching configurations. 4. Report difficulties in CDN caching implementation to the application support team. +,Experiencing challenges with optimizing the application's GraphQL queries,GRAPHQL_OPTIMIZATION_ISSUE,"macOS Catalina, Node.js, 8GB RAM",1. Review and optimize GraphQL queries in the application. 2. Check for updates addressing challenges in GraphQL query optimization. 3. Optimize GraphQL query configurations. 4. Report challenges in optimizing GraphQL queries to the application support team. +,Frequent occurrences of slow-performing microservices affecting overall system performance,SLOW_MICROSERVICES,"Linux CentOS 7, Docker, 24GB RAM",1. Identify and optimize slow-performing microservices. 2. Check for updates addressing slow microservices impacting performance. 3. Optimize microservices configurations. 4. Report frequent slow-performing microservices to the application support team. +,Unexplained fluctuations in server response times during automated testing,SERVER_RESPONSE_FLUCTUATION,"Windows Server 2019, IIS, 16GB RAM",1. Analyze server logs during automated testing to identify response time fluctuations. 2. Check for updates addressing unexplained response time variations. 3. Optimize server configurations for consistent response times. 4. Report unexplained server response time fluctuations during automated testing to the application support team. +,The application's session management needs improvement for optimal performance,SESSION_MANAGEMENT_ISSUE,"Linux Ubuntu 20.04, PHP, 16GB RAM",1. Review and enhance the application's session management for optimal performance. 2. Check for updates addressing challenges in session management. 3. Optimize session management configurations. 4. Report issues with session management impacting performance to the application support team. +,Difficulty in implementing efficient data prefetching strategies for complex views,DATA_PREFETCHING_DIFFICULTY,"Windows Server 2016, .NET, 32GB RAM",1. Evaluate data prefetching strategies for efficiency in complex views. 2. Check for updates addressing challenges in data prefetching. 3. Optimize data prefetching configurations. 4. Report difficulties in implementing data prefetching strategies to the application support team. +,Experiencing challenges with optimizing the application's state management,STATE_MANAGEMENT_ISSUE,"macOS Big Sur, React, 8GB RAM",1. Review and optimize the application's state management. 2. Check for updates addressing challenges in state management optimization. 3. Optimize state management configurations. 4. Report challenges in optimizing state management to the application support team. +,Frequent occurrences of slow-performing background jobs impacting overall performance,SLOW_BACKGROUND_JOBS,"Linux CentOS 8, Django, 16GB RAM",1. Identify and optimize slow-performing background jobs. 2. Check for updates addressing slow background jobs impacting performance. 3. Optimize background jobs configurations. 4. Report frequent slow-performing background jobs to the application support team. +,Unexplained variations in server response times during serverless function execution,SERVERLESS_RESPONSE_VARIABILITY,"Linux Ubuntu 18.04, AWS Lambda, 8GB RAM",1. Analyze server logs during serverless function execution to identify response time variations. 2. Check for updates addressing unexplained serverless response time variability. 3. Optimize server configurations for consistent response times during serverless execution. 4. Report unexplained server response time variations during serverless function execution to the application support team. +,Unable to log in to Service-Now; encountering issues with account credentials,LOGIN_ISSUE,,1. Verify username and password for accuracy. 2. Reset the password if forgotten or compromised. 3. Check for account lockouts due to multiple unsuccessful login attempts. 4. Report persistent login issues to the Service-Now support team. +,Forgot Service-Now password; need assistance with password reset,PASSWORD_RESET_ISSUE,,"1. Use the ""Forgot Password"" feature on the Service-Now login page. 2. Follow the password reset instructions sent to the registered email. 3. Ensure correct email address is used for password reset. 4. Report ongoing issues with password reset to the Service-Now support team." +,Account locked due to multiple unsuccessful login attempts; seeking account unlock,ACCOUNT_LOCK_ISSUE,,1. Contact Service-Now support to request an account unlock. 2. Verify account ownership through account recovery process. 3. Provide necessary information to unlock the account. 4. Report repeated account lock issues to the Service-Now support team. +,Recently changed Service-Now email address; facing issues with account access,EMAIL_CHANGE_ISSUE,,1. Verify the updated email address for correctness. 2. Use the new email address for login attempts. 3. Check for email confirmation on the email change. 4. Report persistent issues with the updated email address to the Service-Now support team. +,New employee onboarded; requesting account creation in Service-Now,ACCOUNT_CREATION_ISSUE,,1. Submit an account creation request through the designated onboarding process. 2. Provide necessary employee details for account setup. 3. Check for account creation confirmation from Service-Now. 4. Report delays or issues in new account creation to the Service-Now support team. +,Not receiving email notifications from Service-Now; checking email settings,EMAIL_NOTIFICATION_ISSUE,,1. Check email notification settings in the Service-Now account. 2. Verify the email address for notifications. 3. Check email spam or junk folders for misplaced notifications. 4. Report ongoing issues with email notifications to the Service-Now support team. +,Unable to update personal information in the Service-Now user profile,PROFILE_UPDATE_ISSUE,,1. Access the user profile settings in Service-Now. 2. Attempt to update personal information. 3. Check for any error messages during the update process. 4. Report persistent issues with profile updates to the Service-Now support team. +,Account showing incorrect role permissions; need a role adjustment,ROLE_PERMISSIONS_ISSUE,,1. Verify assigned roles in the Service-Now account. 2. Request role adjustments through the proper channels. 3. Confirm role changes with the Service-Now administrator. 4. Report ongoing role permission discrepancies to the Service-Now support team. +,Requesting additional permissions for specific modules in Service-Now,ADDITIONAL_PERMISSIONS_ISSUE,,1. Identify the specific modules requiring additional permissions. 2. Submit a permission request detailing the required access. 3. Follow up on the permission request status with the Service-Now administrator. 4. Report delays or issues in obtaining additional permissions to the Service-Now support team. +,Issues with Service-Now Two-Factor Authentication (2FA); seeking help,2FA_ISSUE,,1. Verify the correct setup of Two-Factor Authentication (2FA). 2. Attempt 2FA setup again if issues persist. 3. Check for any error messages during the 2FA setup process. 4. Report ongoing 2FA issues to the Service-Now support team. +,Service-Now account disabled; need assistance in reactivating,ACCOUNT_REACTIVATION_ISSUE,,1. Contact Service-Now support to inquire about the account status. 2. Follow the account reactivation process provided by Service-Now. 3. Provide necessary information for account reactivation. 4. Report ongoing account reactivation issues to the Service-Now support team. +,Experiencing difficulties in updating contact information in Service-Now,CONTACT_UPDATE_ISSUE,,1. Access the contact information section in Service-Now. 2. Attempt to update contact details. 3. Check for any error messages during the update process. 4. Report persistent issues with contact updates to the Service-Now support team. +,Requesting a name change on the Service-Now account profile,NAME_CHANGE_REQUEST_ISSUE,,1. Submit a name change request through the designated process. 2. Provide necessary documentation for the name change. 3. Follow up on the name change request status with the Service-Now administrator. 4. Report delays or issues in the name change process to the Service-Now support team. +,Facing issues with the Service-Now account after a recent system update,SYSTEM_UPDATE_ISSUE,,1. Check for any specific error messages or notifications related to the recent system update. 2. Verify system compatibility with the Service-Now version. 3. Report specific issues encountered after the system update to the Service-Now support team. +,Unable to access certain Service-Now modules; permissions issue,MODULE_ACCESS_ISSUE,,1. Identify the specific modules inaccessible due to permissions. 2. Verify assigned roles and permissions for the modules. 3. Request necessary permissions through the proper channels. 4. Report ongoing issues with module access to the Service-Now support team. +,Issues with Service-Now account linking to corporate authentication systems,ACCOUNT_LINKING_ISSUE,,1. Verify corporate authentication system compatibility with Service-Now. 2. Check for any error messages during the account linking process. 3. Reattempt the account linking process. 4. Report persistent issues with account linking to the Service-Now support team. +,Requesting assistance in changing the Service-Now account phone number,PHONE_NUMBER_CHANGE_ISSUE,,1. Access the account settings in Service-Now. 2. Attempt to update the phone number. 3. Check for any error messages during the update process. 4. Report ongoing issues with phone number change to the Service-Now support team. +,Account displaying incorrect reporting structure information; seeking correction,REPORTING_STRUCTURE_ISSUE,,1. Verify reporting structure information for accuracy. 2. Request corrections through the proper channels. 3. Confirm reporting structure changes with the Service-Now administrator. 4. Report persistent reporting structure discrepancies to the Service-Now support team. +,Facing challenges in updating Service-Now account skills and expertise,SKILLS_UPDATE_ISSUE,,1. Access the skills and expertise section in Service-Now. 2. Attempt to update skills and expertise details. 3. Check for any error messages during the update process. 4. Report ongoing challenges in updating skills and expertise to the Service-Now support team. +,Issues with Service-Now account access permissions after a recent upgrade,ACCESS_PERMISSIONS_ISSUE,,1. Check for any specific error messages or notifications related to the recent upgrade. 2. Verify access permissions compatibility with the upgraded version. 3. Report specific access permission issues after the upgrade to the Service-Now support team. +,Unable to access Service-Now on a mobile app; encountering login issues,MOBILE_APP_ACCESS_ISSUE,"Android 11, iOS 15",1. Check mobile app login credentials for accuracy. 2. Ensure the mobile app is updated to the latest version. 3. Attempt login on a different network. 4. Report persistent login issues on the mobile app to the Service-Now support team. +,Requesting assistance with Service-Now account profile visibility settings,PROFILE_VISIBILITY_ISSUE,,1. Review account profile visibility settings in Service-Now. 2. Adjust visibility settings as needed. 3. Confirm visibility changes with the Service-Now administrator. 4. Report ongoing challenges with profile visibility settings to the Service-Now support team. +,Account not receiving Service-Now survey invitations; checking preferences,SURVEY_INVITATION_ISSUE,,1. Check survey invitation preferences in the account settings. 2. Ensure the email address is correct for survey invitations. 3. Check email spam or junk folders for misplaced invitations. 4. Report ongoing issues with survey invitations to the Service-Now support team. +,Facing challenges in updating Service-Now account social media links,SOCIAL_MEDIA_UPDATE_ISSUE,,1. Access the social media section in Service-Now. 2. Attempt to update social media links. 3. Check for any error messages during the update process. 4. Report ongoing challenges in updating social media links to the Service-Now support team. +,Issues with Service-Now account password synchronization across platforms,PASSWORD_SYNC_ISSUE,,1. Verify password synchronization settings across platforms. 2. Update passwords on each platform to ensure synchronization. 3. Check for any error messages during password synchronization. 4. Report persistent password synchronization issues to the Service-Now support team. +,Unable to find Service-Now account confirmation call; requesting resend,CONFIRMATION_CALL_ISSUE,,1. Check account settings for confirmation call preferences. 2. Request a confirmation call resend through the proper channels. 3. Confirm receipt of the confirmation call. 4. Report ongoing challenges with confirmation calls to the Service-Now support team. +,Requesting assistance in changing the Service-Now account mailing address,MAILING_ADDRESS_CHANGE_ISSUE,,1. Access the account settings in Service-Now. 2. Attempt to update the mailing address. 3. Check for any error messages during the update process. 4. Report ongoing issues with mailing address change to the Service-Now support team. +,Account displaying incorrect team information; seeking correction,TEAM_INFO_CORRECTION_ISSUE,,1. Verify team information for accuracy. 2. Request corrections through the proper channels. 3. Confirm team information changes with the Service-Now administrator. 4. Report persistent team information discrepancies to the Service-Now support team. +,Facing challenges in updating Service-Now account professional certifications,CERTIFICATIONS_UPDATE_ISSUE,,1. Access the certifications section in Service-Now. 2. Attempt to update professional certifications. 3. Check for any error messages during the update process. 4. Report ongoing challenges in updating certifications to the Service-Now support team. +,Issues with Service-Now account access on a VPN; encountering login problems,VPN_ACCESS_ISSUE,,1. Verify VPN connection stability and credentials. 2. Attempt login on a different network to isolate VPN-related issues. 3. Check for any error messages during login on a VPN. 4. Report persistent VPN-related login problems to the Service-Now support team. +,Unable to access Service-Now on public Wi-Fi; facing network issues,PUBLIC_WIFI_ACCESS_ISSUE,,1. Verify Wi-Fi connection stability and credentials. 2. Attempt login on a different network to isolate public Wi-Fi issues. 3. Check for any error messages during login on public Wi-Fi. 4. Report ongoing challenges with public Wi-Fi access to the Service-Now support team. +,Account not receiving Service-Now event invitations; checking email filters,EVENT_INVITATION_ISSUE,,1. Check event invitation preferences in the account settings. 2. Ensure the email address is correct for event invitations. 3. Check email spam or junk folders for misplaced invitations. 4. Report ongoing issues with event invitations to the Service-Now support team. +,Facing challenges in updating Service-Now account project involvements,PROJECT_INVOLVEMENTS_ISSUE,,1. Access the project involvements section in Service-Now. 2. Attempt to update project involvements. 3. Check for any error messages during the update process. 4. Report ongoing challenges in updating project involvements to the Service-Now support team. +,Issues with Service-Now account access on specific browsers; need troubleshooting,BROWSER_ACCESS_ISSUE,"Chrome 99, Firefox 98",1. Attempt login on different browsers to identify browser-specific issues. 2. Clear browser cache and cookies before login attempts. 3. Verify browser compatibility with Service-Now. 4. Report persistent browser-related access issues to the Service-Now support team. +,Unable to find Service-Now account confirmation fax; requesting resend,CONFIRMATION_FAX_ISSUE,,1. Check account settings for confirmation fax preferences. 2. Request a confirmation fax resend through the proper channels. 3. Confirm receipt of the confirmation fax. 4. Report ongoing challenges with confirmation faxes to the Service-Now support team. +,Requesting assistance in changing the Service-Now account emergency contact details,EMERGENCY_CONTACT_CHANGE_ISSUE,,1. Access the account settings in Service-Now. 2. Attempt to update the emergency contact details. 3. Check for any error messages during the update process. 4. Report ongoing issues with emergency contact details change to the Service-Now support team. +,"My OneDrive fails to sync, displaying 'Sync pending' continuously.",SYNC_PENDING_ERROR,"Windows 10, 8 GB RAM, 256 GB SSD, Intel Core i5 processor",1. Check internet connectivity. 2. Ensure OneDrive service status is normal. 3. Restart OneDrive client. 4. Check for file or folder name issues. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. Contact OneDrive support if issue persists. +,"OneDrive continuously displays 'Sync pending,' causing delays in updating files across devices despite repeated syncing attempts.",CONTINUOUS_SYNC_PENDING_ERROR,"macOS Big Sur, 16 GB RAM, 512 GB SSD, Apple M1 chip",1. Verify sufficient storage on OneDrive. 2. Check for any ongoing service disruptions. 3. Restart OneDrive syncing. 4. Confirm file and folder names adhere to OneDrive guidelines. 5. Reset OneDrive settings. 6. Reinstall OneDrive application. 7. Report persistent issues to OneDrive support. +,"Files uploaded to OneDrive intermittently fail to appear on other devices, resulting in inconsistencies between the online and local versions.",INTERMITTENT_SYNC_FAILURE_ERROR,"Windows 11, 12 GB RAM, 1 TB HDD, AMD Ryzen 7 processor",1. Check for sync conflicts or errors in the activity center. 2. Verify stable internet connectivity. 3. Restart OneDrive syncing. 4. Ensure file names do not violate OneDrive restrictions. 5. Review file sharing and permissions settings. 6. Contact OneDrive support for assistance. +,"Despite having ample storage, OneDrive repeatedly notifies about being full, restricting further uploads and causing syncing errors.",STORAGE_FULL_ERROR,"Linux Ubuntu 20.04, 8 GB RAM, 256 GB SSD, AMD Athlon processor",1. Confirm available storage on OneDrive. 2. Check for large or excessive files. 3. Clear OneDrive recycle bin. 4. Restart OneDrive syncing. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if the issue persists. +,"OneDrive sync gets stuck at a specific percentage, preventing the completion of syncing for all files.",SYNC_STUCK_AT_PERCENTAGE_ERROR,"Windows 10, 16 GB RAM, 512 GB SSD, Intel Core i7 processor",1. Verify internet connectivity. 2. Check OneDrive service status. 3. Restart OneDrive syncing. 4. Clear OneDrive cache. 5. Ensure file names adhere to guidelines. 6. Reset OneDrive settings. 7. Reinstall OneDrive application. 8. Contact OneDrive support if sync remains stuck. +,"Some files in OneDrive fail to update to their latest versions despite multiple attempts, leading to discrepancies in content across devices.",FILE_UPDATE_FAILURE_ERROR,"macOS Catalina, 32 GB RAM, 1 TB SSD, Intel Core i9 processor",1. Check for conflicts or errors in the activity center. 2. Verify stable internet connectivity. 3. Restart OneDrive syncing. 4. Ensure file names are within OneDrive limits. 5. Review file sharing settings. 6. Contact OneDrive support if file updates persistently fail. +,"Encountering intermittent 'OneDrive couldn't connect' errors, disrupting the syncing process at unpredictable intervals.",CONNECTIVITY_ERROR,"Windows 11, 8 GB RAM, 512 GB SSD, AMD Ryzen 5 processor",1. Check internet connection stability. 2. Verify OneDrive service status. 3. Restart router or switch to a different network. 4. Restart OneDrive client. 5. Update OneDrive application. 6. Temporarily disable antivirus/firewall. 7. Contact OneDrive support for assistance. +,"Certain folders in OneDrive refuse to sync across connected devices, causing incomplete data accessibility.",FOLDER_SYNC_FAILURE_ERROR,"macOS Monterey, 16 GB RAM, 1 TB SSD, Apple M2 chip",1. Check folder names for special characters. 2. Verify folder permissions. 3. Restart OneDrive syncing. 4. Ensure stable internet connectivity. 5. Reset OneDrive settings. 6. Contact OneDrive support if folder sync issues persist. +,"OneDrive constantly shows 'Processing changes' but fails to complete the sync process, resulting in outdated files on various devices.",PROCESSING_CHANGES_FAILURE_ERROR,"Windows 10, 12 GB RAM, 512 GB SSD, AMD Ryzen 9 processor",1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Check for large or problematic files. 4. Ensure file and folder names meet OneDrive requirements. 5. Clear OneDrive cache. 6. Reset OneDrive settings. 7. Reauthorize OneDrive account. 8. Contact OneDrive support for assistance. +,"Files uploaded to OneDrive disappear after a while, causing concerns about data reliability and accessibility.",FILE_DISAPPEARANCE_ERROR,"Linux Mint 20, 8 GB RAM, 256 GB SSD, Intel Core i5 processor",1. Check the activity center for error messages. 2. Verify stable internet connectivity. 3. Restart OneDrive syncing. 4. Ensure file names adhere to OneDrive guidelines. 5. Check sharing settings for the files. 6. Contact OneDrive support if file disappearance +,Certain folders in OneDrive refuse to sync across devices.,FOLDERS_NOT_SYNCING_ERROR,"Windows 10, 8 GB RAM, 256 GB SSD, Intel Core i5 processor","1. Check folder permissions in OneDrive. 2. Verify stable internet connection. 3. Restart OneDrive syncing. 4. Ensure the folder is not excluded from sync. 5. Reset OneDrive settings. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,OneDrive continuously shows 'Processing changes' but doesn't sync.,PROCESSING_CHANGES_ERROR,"macOS Big Sur, 16 GB RAM, 1 TB SSD, Apple M1 chip","1. Check for large files causing delays. 2. Verify OneDrive service status. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Check for any ongoing maintenance. 7. Reauthorize OneDrive account. 8. If the issue persists, contact OneDrive support." +,Files uploaded to OneDrive disappear after a while.,DISAPPEARING_FILES_ERROR,"Linux Ubuntu 20.04, 12 GB RAM, 512 GB SSD, AMD Ryzen 7 processor","1. Check the activity center for error messages. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Check OneDrive recycle bin. 5. Update OneDrive application. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,OneDrive displays 'We couldn't merge changes' errors frequently.,MERGE_CHANGES_ERROR,"Windows 11, 12 GB RAM, 512 GB SSD, Intel Core i7 processor","1. Verify OneDrive service status. 2. Restart OneDrive syncing. 3. Ensure files aren't open on multiple devices. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,"Unable to access OneDrive online, sync errors persist.",ONLINE_ACCESS_ERROR,"macOS Catalina, 8 GB RAM, 256 GB SSD, Intel Core i5 processor","1. Check internet connectivity. 2. Verify browser settings and compatibility. 3. Restart OneDrive syncing. 4. Update browser and clear cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support." +,OneDrive keeps syncing previously deleted files repeatedly.,SYNCING_DELETED_FILES_ERROR,"Windows 10, 16 GB RAM, 1 TB SSD, AMD Ryzen 7 processor","1. Check the activity center for error messages. 2. Verify OneDrive service status. 3. Restart OneDrive syncing. 4. Clear OneDrive cache. 5. Update OneDrive application. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,Encountering 'OneDrive stopped syncing' messages abruptly.,STOPPED_SYNC_ERROR,"Linux Mint 20, 8 GB RAM, 256 GB SSD, Intel Core i5 processor","1. Check for system updates and restart. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,OneDrive sync pauses indefinitely and doesn't resume automatically.,PAUSED_SYNC_ERROR,"Windows 11, 12 GB RAM, 512 GB SSD, Intel Core i9 processor","1. Check for pending updates and restart. 2. Verify stable internet connection. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,Files uploaded to OneDrive show as 'waiting to upload' forever.,WAITING_TO_UPLOAD_ERROR,"macOS Monterey, 32 GB RAM, 2 TB SSD, Apple M1 Pro chip","1. Check the activity center for error messages. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,OneDrive is stuck on 'checking for changes' without any progress.,CHECKING_CHANGES_ERROR,"Windows 10, 8 GB RAM, 256 GB SSD, AMD Ryzen 5 processor","1. Verify OneDrive service status. 2. Restart OneDrive syncing. 3. Check for conflicting processes. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,Files added to OneDrive on one device don't reflect on others.,DEVICE_INCONSISTENCY_ERROR,"Windows 11, 16 GB RAM, 1 TB SSD, Intel Core i7 processor","1. Verify internet connectivity. 2. Restart OneDrive syncing on both devices. 3. Update OneDrive application. 4. Check for file naming issues. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support." +,Getting 'OneDrive sync is paused' notifications without user action.,UNEXPECTED_PAUSED_SYNC_ERROR,"Linux Ubuntu 21.04, 16 GB RAM, 1 TB SSD, AMD Ryzen 9 processor","1. Check for manual sync pause settings. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support." +,OneDrive displays 'file couldn't be uploaded' errors frequently.,UPLOAD_FAILURE_ERROR,"macOS Catalina, 8 GB RAM, 256 GB SSD, Intel Core i5 processor","1. Check file type and size restrictions. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,Sync errors in OneDrive result in duplicate files and folders.,DUPLICATE_SYNC_ERROR,"Windows 11, 12 GB RAM, 512 GB SSD, Intel Core i7 processor","1. Check the activity center for error messages. 2. Verify OneDrive service status. 3. Restart OneDrive syncing. 4. Remove duplicate files manually. 5. Update OneDrive application. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,Changes made to files in OneDrive aren't updating across devices.,FILE_UPDATE_INCONSISTENCY_ERROR,"Linux Mint 20, 8 GB RAM, 256 GB SSD, Intel Core i5 processor","1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Check for file naming issues. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support." +,OneDrive sync fails after reaching a specific file or folder.,SPECIFIC_SYNC_FAILURE_ERROR,"Windows 10, 16 GB RAM, 1 TB SSD, AMD Ryzen 7 processor","1. Check for file/folder-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support." +,Encountering 'OneDrive not syncing on this PC' errors.,NOT_SYNCING_ON_PC_ERROR,"macOS Big Sur, 16 GB RAM, 1 TB SSD, Apple M1 chip","1. Check for PC-specific sync settings. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support." +,OneDrive sync status remains stuck at 'sync pending'.,SYNC_PENDING_ERROR,"Windows 11, 12 GB RAM, 512 GB SSD, Intel Core i9 processor","1. Check internet connectivity. 2. Restart OneDrive syncing. 3. Verify OneDrive service status. 4. Ensure sufficient storage on OneDrive. 5. Update OneDrive application. 6. Clear OneDrive cache. 7. Reauthorize OneDrive account. 8. If sync remains pending, contact OneDrive support." +,Files edited online in OneDrive aren't reflecting changes locally.,ONLINE_EDIT_NOT_REFLECTED_ERROR,"Windows 10, 8 GB RAM, 256 GB SSD, AMD Ryzen 5 processor","1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support." +,"OneDrive shows 'syncing files, but nothing happens afterward.",STALLED_SYNC_ERROR,"macOS Monterey, 32 GB RAM, 2 TB SSD, Apple M1 Pro chip","1. Check for large files causing delays. 2. Verify OneDrive service status. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,OneDrive sync progress resets after each attempt.,PROGRESS_RESET_ERROR,"Windows 11, 16 GB RAM, 1 TB SSD, Intel Core i7 processor","1. Check for system updates. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support." +,Some folders in OneDrive show 'sync issues' without resolution.,SYNC_ISSUES_ERROR,"Linux Ubuntu 21.04, 16 GB RAM, 1 TB SSD, AMD Ryzen 9 processor","1. Check the activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support." +,Encountering 'OneDrive couldn't connect to server' errors.,SERVER_CONNECTION_ERROR,"Windows 10, 8 GB RAM, 256 GB SSD, AMD Ryzen 5 processor","1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Check firewall/antivirus settings. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support." +,Files uploaded to OneDrive vanish without any trace.,VANISHING_FILES_ERROR,"macOS Catalina, 8 GB RAM, 256 GB SSD, Intel Core i5 processor",1. Check the activity center for error messages. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Check OneDrive recycle bin +,Certain folders in OneDrive refuse to sync across devices.,FOLDER_SYNC_ERROR,"Windows 10, 16 GB RAM, 512 GB SSD, Intel Core i7 CPU",1. Verify folder permissions. 2. Check for conflicting files or characters. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if the issue persists. +,OneDrive continuously shows 'Processing changes' but doesn't sync.,PROCESSING_CHANGES_ERROR,"macOS Big Sur, 8 GB RAM, 256 GB SSD, Apple M1 chip",1. Check activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reinstall OneDrive. 6. Report persistent issues to OneDrive support. +,Files uploaded to OneDrive disappear after a while.,DISAPPEARING_FILES_ERROR,"Linux Ubuntu 20.04, 12 GB RAM, 1 TB SSD, AMD Ryzen 5",1. Check OneDrive recycle bin. 2. Verify file names comply with guidelines. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if needed. +,OneDrive displays 'We couldn't merge changes' errors frequently.,MERGE_CHANGES_ERROR,"Windows 11, 32 GB RAM, 1 TB SSD, AMD Ryzen 9",1. Resolve conflicts manually. 2. Check for file locks. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'merge changes' persists. +,"Unable to access OneDrive online, sync errors persist.",ONLINE_ACCESS_ERROR,"macOS Monterey, 16 GB RAM, 512 GB SSD, Apple M1 Pro",1. Verify internet connectivity. 2. Check OneDrive service status. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support for assistance. +,OneDrive keeps syncing previously deleted files repeatedly.,DELETED_FILES_SYNC_ERROR,"Windows 10, 8 GB RAM, 256 GB SSD, Intel Core i5",1. Check OneDrive recycle bin. 2. Clear OneDrive cache. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support for further assistance. +,Encountering 'OneDrive stopped syncing' messages abruptly.,STOPPED_SYNC_ERROR,"Linux Mint 19, 12 GB RAM, 512 GB SSD, Intel Core i7",1. Check for conflicting software. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'stopped syncing' persists. +,OneDrive sync pauses indefinitely and doesn't resume automatically.,PAUSED_SYNC_ERROR,"Windows 11, 16 GB RAM, 512 GB SSD, AMD Ryzen 7",1. Manually resume OneDrive syncing. 2. Check available storage. 3. Restart OneDrive application. 4. Update OneDrive. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync remains paused. +,Files uploaded to OneDrive show as 'waiting to upload' forever.,UPLOAD_WAITING_ERROR,"macOS Catalina, 8 GB RAM, 256 GB SSD, Intel Core i5",1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Check file size limits. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'waiting to upload' persists. +,OneDrive is stuck on 'checking for changes' without any progress.,CHECKING_CHANGES_ERROR,"Windows 10, 32 GB RAM, 1 TB SSD, Intel Core i9",1. Restart OneDrive syncing. 2. Check for conflicts in the activity center. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'checking changes' persists. +,Files added to OneDrive on one device don't reflect on others.,DEVICE_SYNC_ERROR,"Linux Ubuntu 21.10, 16 GB RAM, 512 GB SSD, AMD Ryzen 9",1. Check activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Report persistent issues to OneDrive support. +,Getting 'OneDrive sync is paused' notifications without user action.,UNEXPECTED_PAUSE_ERROR,"macOS Big Sur, 16 GB RAM, 512 GB SSD, Apple M1 Pro",1. Manually resume OneDrive syncing. 2. Check system notifications settings. 3. Restart OneDrive application. 4. Update OneDrive. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if issue persists. +,OneDrive displays 'file couldn't be uploaded' errors frequently.,UPLOAD_FAILURE_ERROR,"Windows 11, 32 GB RAM, 1 TB SSD, AMD Ryzen 9",1. Check internet connectivity. 2. Restart OneDrive syncing. 3. Verify file name length and characters. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if uploads fail consistently. +,Sync errors in OneDrive result in duplicate files and folders.,DUPLICATE_SYNC_ERROR,"Linux Mint 20.2, 8 GB RAM, 256 GB SSD, Intel Core i5",1. Check activity center for duplicate file notifications. 2. Clear OneDrive cache. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if needed. +,Changes made to files in OneDrive aren't updating across devices.,FILE_UPDATE_ERROR,"Windows 10, 12 GB RAM, 512 GB SSD, Intel Core i5",1. Check activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if updates don't sync. +,OneDrive sync fails after reaching a specific file or folder.,SPECIFIC_FILE_SYNC_ERROR,"macOS Monterey, 8 GB RAM, 256 GB SSD, Apple M1",1. Check for file-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if specific files hinder syncing. +,Encountering 'OneDrive not syncing on this PC' errors.,NOT_SYNCING_ERROR,"Linux Ubuntu 22.04, 16 GB RAM, 1 TB SSD, AMD Ryzen 7",1. Check for conflicting software. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'not syncing' persists. +,OneDrive sync status remains stuck at 'sync pending'.,PENDING_SYNC_ERROR,"Windows 11, 32 GB RAM, 1 TB SSD, Intel Core i9",1. Restart OneDrive syncing. 2. Check for conflicts in the activity center. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'sync pending' persists. +,Files edited online in OneDrive aren't reflecting changes locally.,ONLINE_TO_LOCAL_SYNC_ERROR,"macOS Catalina, 16 GB RAM, 512 GB SSD, Intel Core i7",1. Check activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Report issues to OneDrive support if necessary. +,"OneDrive shows 'syncing files, but nothing happens afterward.",SYNC_INACTION_ERROR,"Windows 10, 8 GB RAM, 256 GB SSD, AMD Ryzen 5",1. Check activity center for messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync remains inactive. +,OneDrive sync progress resets after each attempt.,RESET_SYNC_PROGRESS_ERROR,"Linux Mint 19, 12 GB RAM, 512 GB SSD, Intel Core i7",1. Check for conflicting software. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync progress keeps resetting. +,Some folders in OneDrive show 'sync issues' without resolution.,SYNC_ISSUES_ERROR,"Windows 11, 16 GB RAM, 512 GB SSD, AMD Ryzen 7",1. Check for folder-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Report persistent issues to OneDrive support. +,Encountering 'OneDrive couldn't connect to server' errors.,CONNECTION_TO_SERVER_ERROR,"macOS Big Sur, 8 GB RAM, 256 GB SSD, Apple M1 Pro",1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if connection errors persist. +,Files uploaded to OneDrive vanish without any trace.,VANISHING_FILES_ERROR,"Windows 10, 16 GB RAM, 1 TB SSD, Intel Core i7",1. Check OneDrive recycle bin. 2. Verify file names adhere to guidelines. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if files vanish. +,OneDrive sync repeatedly asks for credentials but fails.,REPEATED_CREDENTIALS_ERROR,"Linux Ubuntu 21.04, 8 GB RAM, 256 GB SSD, AMD Ryzen 5",1. Check account credentials for accuracy. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if needed. +,OneDrive sync progress remains stuck despite multiple restarts.,STUCK_SYNC_PROGRESS_ERROR,"Windows 10, 16 GB RAM, 512 GB SSD, Intel Core i7",1. Restart OneDrive syncing. 2. Check for conflicts in the activity center. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if progress remains stuck. +,Files uploaded to OneDrive don't appear in the web interface.,UPLOAD_NOT_APPEARING_ERROR,"macOS Catalina, 8 GB RAM, 256 GB SSD, Intel Core i5",1. Check OneDrive web interface for known issues. 2. Verify file upload status in the activity center. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if files still don't appear. +,Syncing stops with 'OneDrive not syncing this file' for certain files.,NOT_SYNCING_FILE_ERROR,"Linux Ubuntu 20.04, 12 GB RAM, 1 TB SSD, AMD Ryzen 5",1. Check for file-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if certain files persistently fail to sync. +,Encountering 'OneDrive sync isn't connecting' messages abruptly.,SYNC_NOT_CONNECTING_ERROR,"Windows 11, 32 GB RAM, 1 TB SSD, AMD Ryzen 9",1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'sync isn't connecting' errors persist. +,OneDrive sync fails after adding new files to an existing folder.,NEW_FILES_SYNC_FAILURE_ERROR,"macOS Monterey, 16 GB RAM, 512 GB SSD, Apple M1 Pro",1. Check for folder-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if new files persistently fail to sync. +,Syncing stops with 'OneDrive couldn't sync this file' for random files.,SYNC_FAILURE_ERROR,Linux Ubuntu 20.04,1. Check for file-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if random files persistently fail to sync. +,Encountering 'OneDrive sync is stuck on processing changes' indefinitely.,PROCESSING_CHANGES_STUCK_ERROR,Windows 11,1. Check for conflicts in the activity center. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if processing changes remains stuck. +,OneDrive fails to sync after moving files between folders.,MOVING_FILES_SYNC_FAILURE_ERROR,macOS Monterey,1. Check for folder-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync fails after moving files. +,Files added to OneDrive via email attachment don't sync properly.,EMAIL_ATTACHMENT_SYNC_ERROR,Windows 10,1. Check email attachment file formats. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if files added via email attachment persistently don't sync. +,Syncing issues arise with large files in OneDrive.,LARGE_FILES_SYNC_ERROR,Linux Mint 20.2,1. Check for file size limits in OneDrive. 2. Verify available storage space. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if syncing issues persist with large files. +,OneDrive sync fails after switching to a new device.,DEVICE_SWITCH_SYNC_FAILURE_ERROR,Windows 11,1. Check for device-specific compatibility. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync fails after switching devices. +,Encountering 'OneDrive sync is stuck on indexing changes' repeatedly.,INDEXING_CHANGES_STUCK_ERROR,macOS Big Sur,1. Check for conflicts in the activity center. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if indexing changes remains stuck. +,OneDrive displays 'file upload failed' for files with certain formats.,FILE_FORMAT_UPLOAD_ERROR,Windows 11,1. Verify file formats comply with OneDrive requirements. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'file upload failed' persists for specific formats. +,Files uploaded to OneDrive show 'upload paused' with no progress.,UPLOAD_PAUSED_ERROR,macOS Catalina,1. Check for manual upload pause in OneDrive settings. 2. Restart OneDrive syncing. 3. Verify internet connectivity. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'upload paused' persists without user intervention. +,Syncing stops with 'OneDrive sync is turned off' notifications.,SYNC_TURNED_OFF_ERROR,Linux Ubuntu 21.04,1. Check OneDrive sync settings. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync remains turned off. +,OneDrive fails to sync after recovering deleted files.,RECOVERED_FILES_SYNC_FAILURE_ERROR,Windows 10,1. Check for conflicts with recovered files. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync fails after recovering deleted files. +,Encountering 'OneDrive sync is blocked by antivirus' warnings.,ANTIVIRUS_BLOCKED_SYNC_ERROR,Linux Ubuntu 22.04,1. Check antivirus settings for OneDrive permissions. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'sync is blocked by antivirus' warnings persist. +,OneDrive sync fails for files with non-English characters in the filename.,NON_ENGLISH_FILENAME_SYNC_FAILURE_ERROR,Windows 11,1. Check file name encoding compatibility. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync fails for files with non-English characters. +,Encountering 'The network path was not found' error while attempting to map a drive.,NETWORK_PATH_NOT_FOUND_ERROR,macOS Big Sur,1. Verify network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'network path not found' error persists. +,Mapped drive prompts 'The specified network resource or device is no longer available'.,RESOURCE_NO_LONGER_AVAILABLE_ERROR,Windows 10,1. Check network connectivity. 2. Verify the availability of the specified resource. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'resource no longer available' prompts persist. +,Mapping drive results in 'The user credentials are incorrect' error.,CREDENTIALS_INCORRECT_ERROR,Linux Ubuntu 21.10,1. Verify the accuracy of user credentials. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Check user account permissions. 6. Contact OneDrive support if 'credentials incorrect' error persists. +,Unable to map the drive due to 'The specified server cannot perform the requested operation' error.,SERVER_OPERATION_ERROR,macOS Monterey,1. Verify network connectivity to the server. 2. Check server operation status. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'server operation' error persists. +,Mapped drive shows as 'Disconnected Network Drive' without access.,DISCONNECTED_DRIVE_ERROR,Windows 11,1. Check network connectivity. 2. Reconnect the network drive. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'disconnected network drive' persists. +,Facing 'The mapped network drive could not be created because the following error occurred: The local device name is already in use' error.,DEVICE_NAME_IN_USE_ERROR,Linux Mint 20.2,1. Choose a different local device name. 2. Disconnect existing network drives with conflicting names. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'device name in use' error persists. +,Mapped drive becomes unresponsive, requiring a system restart to reconnect.,UNRESPONSIVE_DRIVE_ERROR,1. Check network connectivity. 2. Restart the system to reconnect the drive. 3. Reauthorize drive mapping. 4. Update OneDrive application. 5. Contact OneDrive support if the drive remains unresponsive +,Encountering 'The network BIOS command limit has been reached' error while mapping the drive.,BIOS_COMMAND_LIMIT_ERROR,Linux Ubuntu 20.04,1. Verify network BIOS settings. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'BIOS command limit' error persists. +,Mapped drive access is extremely slow during peak network usage times.,SLOW_ACCESS_ERROR,Windows 11,1. Check network usage during peak times. 2. Optimize network settings. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if slow access persists during peak times. +,Mapping drive results in 'The network location cannot be reached' error.,NETWORK_LOCATION_ERROR,macOS Catalina,1. Verify network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network location cannot be reached' error persists. +,Encountering 'Error 67: The network name cannot be found' while mapping a drive.,NETWORK_NAME_NOT_FOUND_ERROR,Linux Ubuntu 21.10,1. Verify network name accuracy. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network name not found' error persists. +,Mapped drive disappears from the system after a certain period.,DISAPPEARING_DRIVE_ERROR,Windows 10,1. Check drive mapping settings. 2. Reauthorize drive mapping. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Contact OneDrive support if the drive continues to disappear. +,Mapped drive access becomes limited or restricted suddenly.,LIMITED_ACCESS_ERROR,Linux Mint 20.2,1. Verify drive access permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if access remains limited or restricted. +,Facing 'The local device name is already in use' error when mapping the drive.,DEVICE_NAME_IN_USE_ERROR,Windows 11,1. Choose a different local device name. 2. Disconnect existing network drives with conflicting names. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'device name in use' error persists. +,Mapped drive disconnects automatically after an idle period.,AUTO_DISCONNECT_ERROR,macOS Big Sur,1. Check drive idle settings. 2. Adjust system power settings. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if the drive still disconnects automatically. +,Encountering 'The specified network password is not correct' while mapping the drive.,NETWORK_PASSWORD_ERROR,Windows 10,1. Verify the accuracy of network password. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Check network password settings. 6. Contact OneDrive support if 'network password not correct' error persists. +,Mapped drive prompts 'The semaphore timeout period has expired'.,TIMEOUT_EXPIRED_ERROR,Linux Ubuntu 22.04,1. Check network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'semaphore timeout expired' prompts persist. +,Mapped drive shows 'Access Denied' despite having appropriate permissions.,ACCESS_DENIED_ERROR,Windows 11,1. Verify drive access permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'access denied' error persists. +,Encountering 'The specified network resource or device is no longer available' while accessing the mapped drive.,RESOURCE_NO_LONGER_AVAILABLE_ERROR,Linux Mint 20.2,1. Check network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'resource no longer available' error persists. +,Facing 'There are currently no logon servers available' error while mapping the drive.,NO_LOGON_SERVERS_ERROR,macOS Monterey,1. Verify network connectivity. 2. Check logon server availability. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'no logon servers available' error persists. +,Mapped drive shows inconsistent file and folder structures.,INCONSISTENT_STRUCTURES_ERROR,Windows 10,1. Check file and folder structures on the server. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if inconsistent structures persist. +,Unable to map the drive due to 'The network provider cannot accept the request' error.,NETWORK_PROVIDER_ERROR,Windows 11,1. Check network provider compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network provider cannot accept the request' error persists. +,Encountering 'An extended error has occurred' when mapping the drive.,EXTENDED_ERROR,macOS Big Sur,1. Check for extended error details. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'extended error' persists. +,Mapped drive becomes read-only, preventing file modifications.,READ_ONLY_ERROR,1. Check network status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'unexpected network error' prompts persist. +,Facing 'The mapped network drive is not accessible' error.,NOT_ACCESSIBLE_ERROR,Windows 10,1. Check network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'not accessible' error persists. +,Mapped drive disconnects upon system sleep or hibernation.,SLEEP_DISCONNECT_ERROR,macOS Catalina,1. Adjust system sleep and hibernation settings. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if disconnects persist after sleep or hibernation. +,Encountering 'There was a problem connecting to the server' error while mapping the drive.,SERVER_CONNECTION_ERROR,Linux Ubuntu 20.04,1. Verify server connection. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'server connection' error persists. +,Mapped drive shows files as 'Read-only' despite having write permissions.,FILES_READ_ONLY_ERROR,Windows 11,1. Verify file permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if files remain read-only. +,Unable to map the drive due to 'Not enough server storage is available' error.,INSUFFICIENT_STORAGE_ERROR,macOS Monterey,1. Check available server storage. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'insufficient storage' error persists. +,Facing 'The remote procedure call failed' when attempting to map the drive.,RPC_FAILED_ERROR,Windows 10,1. Verify network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'RPC failed' error persists. +,Mapped drive disappears from the file explorer after a system update.,DISAPPEAR_AFTER_UPDATE_ERROR,Linux Ubuntu 21.10,1. Check for system update compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive continues to disappear after updates. +,Encountering 'The specified server cannot perform the requested operation' while accessing the mapped drive.,SERVER_OPERATION_ERROR,Windows 10,1. Verify server operation compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'server operation' error persists. +,Mapped drive prompts 'An unexpected network error occurred'.,UNEXPECTED_NETWORK_ERROR,Linux Mint 20.2,1. Check network status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'unexpected network error' prompts persist. +,Unable to access the mapped drive due to 'The network connection was aborted by the local system' error.,CONNECTION_ABORTED_ERROR,Windows 11,1. Verify network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'connection aborted' error persists. +,Facing 'A device attached to the system is not functioning' when mapping the drive.,DEVICE_NOT_FUNCTIONING_ERROR,macOS Big Sur,1. Check device functionality. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'device not functioning' error persists. +,Mapped drive becomes inaccessible after antivirus software updates.,ANTIVIRUS_UPDATE_ERROR,Windows 10,1. Check antivirus software settings. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains inaccessible after antivirus updates. +,Encountering 'The network BIOS command limit has been exceeded' error while accessing the mapped drive.,BIOS_LIMIT_EXCEEDED_ERROR,Linux Ubuntu 20.04,1. Check network BIOS command limit. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'BIOS limit exceeded' error persists. +,Mapped drive fails to connect after changing the network password.,PASSWORD_CHANGE_ERROR,macOS Catalina,1. Check password compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive fails to connect after password change. +,Facing 'A specified logon session does not exist' while mapping the drive.,LOGON_SESSION_ERROR,Windows 11,1. Check logon session status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'logon session' error persists. +,Mapped drive shows as 'Offline' and doesn't reconnect automatically.,OFFLINE_DRIVE_ERROR,Linux Mint 20.2,1. Check network status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains 'Offline' and doesn't reconnect automatically. +,Encountering 'The operation being requested was not performed because the user has not been authenticated' while accessing the mapped drive.,AUTHENTICATION_ERROR,Windows 10,1. Verify user authentication. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'authentication' error persists. +,Mapped drive becomes inaccessible after a power outage.,POWER_OUTAGE_ERROR,Windows 11,1. Check power outage impact on the network. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains inaccessible after a power outage. +,Facing 'The local device name is already in use' error when re-mapping the drive.,DEVICE_NAME_IN_USE_ERROR,macOS Big Sur,1. Verify device name availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'device name in use' error persists. +,Mapped drive prompts 'No network provider accepted the given network path'.,NETWORK_PROVIDER_REJECTED_ERROR,Linux Ubuntu 20.04,1. Check network provider compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network provider rejected' error persists. +,Mapped drive shows 'Access Denied' for specific folders despite having permissions.,ACCESS_DENIED_ERROR,Windows 10,1. Verify folder-specific permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'access denied' persists for specific folders. +,Encountering 'There was a problem connecting to the server' error during drive mapping.,SERVER_CONNECTION_ERROR,macOS Catalina,1. Verify server connection. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'server connection' error persists during drive mapping. +,Mapped drive becomes inaccessible after a system restore.,SYSTEM_RESTORE_ERROR,Linux Mint 20.2,1. Check system restore impact on drive mapping. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains inaccessible after a system restore. +,Facing 'There are no more endpoints available from the endpoint mapper' when accessing the mapped drive.,ENDPOINT_UNAVAILABLE_ERROR,Windows 11,1. Verify endpoint availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'endpoint unavailable' error persists during drive access. +,Mapped drive shows as 'Connected' but doesn't allow file access.,CONNECTED_NO_ACCESS_ERROR,macOS Big Sur,1. Verify file access permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive shows as 'connected' but access is denied. +,Encountering 'The network location cannot be reached' when attempting to access the mapped drive.,NETWORK_LOCATION_ERROR,Windows 10,1. Check network location accessibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network location' error persists. +,Mapped drive prompts 'The network path was not found' intermittently.,PATH_NOT_FOUND_ERROR,Linux Ubuntu 20.04,1. Verify network path availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'path not found' error persists intermittently. +,Unable to access the mapped drive due to 'The network connection was lost' error.,CONNECTION_LOST_ERROR,Windows 11,1. Verify network connection stability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'connection lost' error persists. +,Facing 'A security package specific error occurred' when mapping the drive.,SECURITY_PACKAGE_ERROR,macOS Catalina,1. Check security package compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'security package' error persists during drive mapping. +,Mapped drive becomes inaccessible after an OS update.,OS_UPDATE_ERROR,Linux Mint 20.2,1. Check OS update compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains inaccessible after an OS update. +,Encountering 'The specified network name is no longer available' while accessing the mapped drive.,NETWORK_NAME_NOT_AVAILABLE_ERROR,Windows 10,1. Verify network name availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network name not available' error persists during drive access. +,Mapped drive prompts 'There is a duplicate name on the network'.,DUPLICATE_NAME_ERROR,macOS Big Sur,1. Resolve duplicate name conflicts. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'duplicate name' error persists. +,Unable to map the drive due to 'The specified network resource or device is no longer available' error.,RESOURCE_NOT_AVAILABLE_ERROR,Linux Ubuntu 20.04,1. Check resource availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'resource not available' error persists. +,Facing 'The specified network resource or device is no longer available' during file access on the mapped drive.,RESOURCE_ACCESS_ERROR,Windows 11,1. Verify resource access permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'resource access' error persists during file access on the mapped drive. +,Mapped drive shows as 'Disconnected' despite active network connection.,DISCONNECTED_DRIVE_ERROR,Linux Ubuntu 20.04,1. Check network connection status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive shows as 'disconnected' despite an active network connection. +,Encountering 'The semaphore timeout period has expired' intermittently while accessing the mapped drive.,TIMEOUT_EXPIRED_ERROR,Windows 10,1. Verify network stability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'timeout expired' error persists intermittently. diff --git a/ByteZen/Images/imagelog.jpeg b/ByteZen/Images/imagelog.jpeg new file mode 100644 index 00000000..5d635555 Binary files /dev/null and b/ByteZen/Images/imagelog.jpeg differ diff --git a/ByteZen/Images/logoside.jpeg b/ByteZen/Images/logoside.jpeg new file mode 100644 index 00000000..622bab34 Binary files /dev/null and b/ByteZen/Images/logoside.jpeg differ diff --git a/ByteZen/LLM Finetuning/FineTune_Mistral_on_Intel_Xeon_CPU.ipynb b/ByteZen/LLM Finetuning/FineTune_Mistral_on_Intel_Xeon_CPU.ipynb new file mode 100644 index 00000000..f21a4fbb --- /dev/null +++ b/ByteZen/LLM Finetuning/FineTune_Mistral_on_Intel_Xeon_CPU.ipynb @@ -0,0 +1,1927 @@ +{ + "cells": [ + { + "cell_type": "code", + "execution_count": null, + "id": "56620d70-5e57-44b3-b28c-9d7306f7a4fc", + "metadata": { + "id": "56620d70-5e57-44b3-b28c-9d7306f7a4fc", + "outputId": "3fc99639-6aba-41f4-e4f3-435d3f394cc4" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Requirement already satisfied: ipykernel in ./jupyter_env/lib/python3.10/site-packages (6.27.1)\n", + "Requirement already satisfied: pyzmq>=20 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (25.1.2)\n", + "Requirement already satisfied: packaging in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (23.2)\n", + "Requirement already satisfied: nest-asyncio in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (1.5.8)\n", + "Requirement already satisfied: tornado>=6.1 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (6.4)\n", + "Requirement already satisfied: traitlets>=5.4.0 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (5.14.0)\n", + "Requirement already satisfied: comm>=0.1.1 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (0.2.0)\n", + "Requirement already satisfied: jupyter-client>=6.1.12 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (8.6.0)\n", + "Requirement already satisfied: jupyter-core!=5.0.*,>=4.12 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (5.5.0)\n", + "Requirement already satisfied: matplotlib-inline>=0.1 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (0.1.6)\n", + "Requirement already satisfied: debugpy>=1.6.5 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (1.8.0)\n", + "Requirement already satisfied: ipython>=7.23.1 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (8.18.1)\n", + "Requirement already satisfied: psutil in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (5.9.6)\n", + "Requirement already satisfied: prompt-toolkit<3.1.0,>=3.0.41 in ./jupyter_env/lib/python3.10/site-packages (from ipython>=7.23.1->ipykernel) (3.0.41)\n", + "Requirement already satisfied: decorator in ./jupyter_env/lib/python3.10/site-packages (from ipython>=7.23.1->ipykernel) (5.1.1)\n", + "Requirement already satisfied: stack-data in ./jupyter_env/lib/python3.10/site-packages (from ipython>=7.23.1->ipykernel) (0.6.3)\n", + "Requirement already satisfied: exceptiongroup in ./jupyter_env/lib/python3.10/site-packages (from ipython>=7.23.1->ipykernel) (1.2.0)\n", + "Requirement already satisfied: jedi>=0.16 in ./jupyter_env/lib/python3.10/site-packages (from ipython>=7.23.1->ipykernel) (0.19.1)\n", + "Requirement already satisfied: pexpect>4.3 in ./jupyter_env/lib/python3.10/site-packages (from ipython>=7.23.1->ipykernel) (4.9.0)\n", + "Requirement already satisfied: pygments>=2.4.0 in ./jupyter_env/lib/python3.10/site-packages (from ipython>=7.23.1->ipykernel) (2.17.2)\n", + "Requirement already satisfied: python-dateutil>=2.8.2 in ./jupyter_env/lib/python3.10/site-packages (from jupyter-client>=6.1.12->ipykernel) (2.8.2)\n", + "Requirement already satisfied: platformdirs>=2.5 in ./jupyter_env/lib/python3.10/site-packages (from jupyter-core!=5.0.*,>=4.12->ipykernel) (4.1.0)\n", + "Requirement already satisfied: parso<0.9.0,>=0.8.3 in ./jupyter_env/lib/python3.10/site-packages (from jedi>=0.16->ipython>=7.23.1->ipykernel) (0.8.3)\n", + "Requirement already satisfied: ptyprocess>=0.5 in ./jupyter_env/lib/python3.10/site-packages (from pexpect>4.3->ipython>=7.23.1->ipykernel) (0.7.0)\n", + "Requirement already satisfied: wcwidth in ./jupyter_env/lib/python3.10/site-packages (from prompt-toolkit<3.1.0,>=3.0.41->ipython>=7.23.1->ipykernel) (0.2.12)\n", + "Requirement already satisfied: six>=1.5 in ./jupyter_env/lib/python3.10/site-packages (from python-dateutil>=2.8.2->jupyter-client>=6.1.12->ipykernel) (1.16.0)\n", + "Requirement already satisfied: executing>=1.2.0 in ./jupyter_env/lib/python3.10/site-packages (from stack-data->ipython>=7.23.1->ipykernel) (2.0.1)\n", + "Requirement already satisfied: asttokens>=2.1.0 in ./jupyter_env/lib/python3.10/site-packages (from stack-data->ipython>=7.23.1->ipykernel) (2.4.1)\n", + "Requirement already satisfied: pure-eval in ./jupyter_env/lib/python3.10/site-packages (from stack-data->ipython>=7.23.1->ipykernel) (0.2.2)\n", + "Installed kernelspec myenv in /home/ubuntu/.local/share/jupyter/kernels/myenv\n", + "/bin/bash: line 1: myenv/bin/activate: No such file or directory\n" + ] + } + ], + "source": [ + "!pip install ipykernel\n", + "# !python3 -m venv myenv\n", + "!ipython kernel install --user --name=myenv\n", + "!source myenv/bin/activate" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "69220cd2-d8a1-4d1b-96b7-db3eadf7024f", + "metadata": { + "id": "69220cd2-d8a1-4d1b-96b7-db3eadf7024f", + "outputId": "6dd51e30-010d-4543-e12f-54f5034debdf" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting peft\n", + " Downloading peft-0.6.2-py3-none-any.whl (174 kB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m174.7/174.7 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nvidia-cuda-nvrtc-cu12-12.1.105 nvidia-cuda-runtime-cu12-12.1.105 nvidia-cudnn-cu12-8.9.2.26 nvidia-cufft-cu12-11.0.2.54 nvidia-curand-cu12-10.3.2.106 nvidia-cusolver-cu12-11.4.5.107 nvidia-cusparse-cu12-12.1.0.106 nvidia-nccl-cu12-2.18.1 nvidia-nvjitlink-cu12-12.3.101 nvidia-nvtx-cu12-12.1.105 peft-0.6.2 regex-2023.10.3 safetensors-0.4.1 sympy-1.12 tokenizers-0.15.0 torch-2.1.1 tqdm-4.66.1 transformers-4.35.2 triton-2.1.0\n" + ] + } + ], + "source": [ + "!pip install peft" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "771f981a-9e32-4e15-b8a9-6fc02efd6c8f", + "metadata": { + "id": "771f981a-9e32-4e15-b8a9-6fc02efd6c8f", + "outputId": "9178dc9d-bd22-453b-9b2d-7e15e2150f6c" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting sentencepiece\n", + " Downloading sentencepiece-0.1.99-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (1.3 MB)\n", + "\u001b[2K 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pathvalidate-3.2.0 portalocker-2.8.2 pybind11-2.11.1 pycountry-22.3.5 pytablewriter-1.2.0 rouge-score-0.1.2 sacrebleu-1.5.0 sqlitedict-2.1.0 tabledata-1.3.3 tcolorpy-0.1.4 tqdm-multiprocess-0.0.11 typepy-1.3.2 zstandard-0.22.0\n" + ] + } + ], + "source": [ + "!pip install lm_eval" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "b121fd39-59e8-4801-ba4f-b5e1d54e27af", + "metadata": { + "id": "b121fd39-59e8-4801-ba4f-b5e1d54e27af", + "outputId": "710848cf-804a-4709-f4f0-a1554f9cf810" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting shortuuid\n", + " Downloading shortuuid-1.0.11-py3-none-any.whl (10 kB)\n", + "Installing collected packages: shortuuid\n", + "Successfully installed shortuuid-1.0.11\n" + ] + } + ], + "source": [ + "!pip install shortuuid" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "d17f0af8", + "metadata": { + "papermill": { + "duration": 0.030173, + "end_time": "2023-09-04T05:03:23.709551", + "exception": false, + "start_time": "2023-09-04T05:03:23.679378", + "status": "completed" + }, + "tags": [], + "id": "d17f0af8" + }, + "outputs": [], + "source": [ + "#path or model name\n", + "mistral_path = \"mistralai/Mistral-7B-v0.1\"" + ] + }, + { + "cell_type": "markdown", + "source": [ + "Preprocess the customer dataset (IT technical support) to the format for mistral llm" + ], + "metadata": { + "id": "BtSuU3HlHQWq" + }, + "id": "BtSuU3HlHQWq" + }, + { + "cell_type": "code", + "execution_count": null, + "id": "df7f663b-f96f-4dcd-b08b-a25e7299958b", + "metadata": { + "id": "df7f663b-f96f-4dcd-b08b-a25e7299958b" + }, + "outputs": [], + "source": [ + "import pandas as pd\n", + "\n", + "# Load the csv data\n", + "df = pd.read_csv('test2.csv')\n", + "#Renaming the columns\n", + "df = df.rename(columns={'Issue_Description': 'instruction', 'Troubleshooting_Steps': 'output'})\n", + "df = df[['instruction', 'output']]\n", + "df['input'] = ''\n", + "\n", + "# Convert to json\n", + "json_data = df.to_json(orient='records')\n", + "with open('output_processed.json', 'w') as json_file:\n", + " json_file.write(json_data)" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "8543e7e6-c07e-4871-98ef-75f66efff5cd", + "metadata": { + "id": "8543e7e6-c07e-4871-98ef-75f66efff5cd", + "outputId": "37c79346-2551-4b25-9875-417190af12b9" + }, + "outputs": [ + { + "name": "stderr", + "output_type": "stream", + "text": [ + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/tqdm/auto.py:21: TqdmWarning: IProgress not found. Please update jupyter and ipywidgets. See https://ipywidgets.readthedocs.io/en/stable/user_install.html\n", + " from .autonotebook import tqdm as notebook_tqdm\n" + ] + } + ], + "source": [ + "from huggingface_hub.hf_api import HfFolder\n", + "HF_TOKEN ='' #insert huggingface token\n", + "HfFolder.save_token('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')" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "932e2b52", + "metadata": { + "papermill": { + "duration": 0.045506, + "end_time": "2023-09-05T01:53:29.709472", + "exception": false, + "start_time": "2023-09-05T01:53:29.663966", + "status": "completed" + }, + "tags": [], + "id": "932e2b52" + }, + "outputs": [], + "source": [ + "from transformers import TrainingArguments\n", + "from intel_extension_for_transformers.neural_chat.config import (\n", + " ModelArguments,\n", + " DataArguments,\n", + " FinetuningArguments,\n", + " TextGenerationFinetuningConfig,\n", + ")\n", + "mpt_model_name_or_path = \"mistralai/Mistral-7B-v0.1\"\n", + "\n", + "model_args = ModelArguments(\n", + " model_name_or_path=mpt_model_name_or_path,\n", + " trust_remote_code=True,\n", + ")\n", + "\n", + "data_args = DataArguments(\n", + " train_file=\"dataset.json\",\n", + " dataset_concatenation=True,\n", + ")\n", + "\n", + "training_args = TrainingArguments(\n", + " output_dir=\"./mistral_finetuned_model\",\n", + " overwrite_output_dir=True,\n", + " do_train=True,\n", + " do_eval=True,\n", + " per_device_train_batch_size=3,\n", + " gradient_accumulation_steps=1,\n", + " learning_rate=1e-4,\n", + " num_train_epochs=3,\n", + " save_strategy=\"no\",\n", + " log_level=\"info\",\n", + " save_total_limit=2,\n", + " save_steps=20,\n", + " logging_steps=20,\n", + " bf16=True,\n", + ")\n", + "\n", + "finetune_args = FinetuningArguments(\n", + " lora_all_linear=True,\n", + " do_lm_eval=True,\n", + ")\n", + "\n", + "finetune_cfg = TextGenerationFinetuningConfig(\n", + " model_args=model_args,\n", + " data_args=data_args,\n", + " training_args=training_args,\n", + " finetune_args=finetune_args,\n", + ")" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "bfd5ed90", + "metadata": { + "papermill": { + "duration": 53357.484821, + "end_time": "2023-09-05T16:42:47.266241", + "exception": false, + "start_time": "2023-09-05T01:53:29.781420", + "status": "completed" + }, + "tags": [], + "id": "bfd5ed90", + "outputId": "61f6e2db-5ebc-4b65-8608-8c9d007d5760" + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:20:33 - WARNING - intel_extension_for_transformers.llm.finetuning.finetuning - Process rank: 0, device: cpu\n", + "distributed training: True, 16-bits training: True\n", + "12/05/2023 19:20:33 - INFO - intel_extension_for_transformers.llm.finetuning.finetuning - Training/evaluation parameters TrainingArguments(\n", + "_n_gpu=0,\n", + "adafactor=False,\n", + "adam_beta1=0.9,\n", + "adam_beta2=0.999,\n", + "adam_epsilon=1e-08,\n", + "auto_find_batch_size=False,\n", + "bf16=True,\n", + "bf16_full_eval=False,\n", + "data_seed=None,\n", + "dataloader_drop_last=False,\n", + "dataloader_num_workers=0,\n", + "dataloader_pin_memory=True,\n", + "ddp_backend=None,\n", + "ddp_broadcast_buffers=None,\n", + "ddp_bucket_cap_mb=None,\n", + "ddp_find_unused_parameters=None,\n", + "ddp_timeout=1800,\n", + "debug=[],\n", + "deepspeed=None,\n", + "disable_tqdm=False,\n", + "dispatch_batches=None,\n", + "do_eval=True,\n", + "do_predict=False,\n", + "do_train=True,\n", + "eval_accumulation_steps=None,\n", + "eval_delay=0,\n", + "eval_steps=None,\n", + "evaluation_strategy=no,\n", + "fp16=False,\n", + "fp16_backend=auto,\n", + "fp16_full_eval=False,\n", + "fp16_opt_level=O1,\n", + "fsdp=[],\n", + "fsdp_config={'min_num_params': 0, 'xla': False, 'xla_fsdp_grad_ckpt': False},\n", + "fsdp_min_num_params=0,\n", + "fsdp_transformer_layer_cls_to_wrap=None,\n", + "full_determinism=False,\n", + "gradient_accumulation_steps=1,\n", + "gradient_checkpointing=False,\n", + "gradient_checkpointing_kwargs=None,\n", + "greater_is_better=None,\n", + "group_by_length=False,\n", + "half_precision_backend=auto,\n", + "hub_always_push=False,\n", + "hub_model_id=None,\n", + "hub_private_repo=False,\n", + "hub_strategy=every_save,\n", + "hub_token=,\n", + "ignore_data_skip=False,\n", + "include_inputs_for_metrics=False,\n", + "include_tokens_per_second=False,\n", + "jit_mode_eval=False,\n", + "label_names=None,\n", + "label_smoothing_factor=0.0,\n", + "learning_rate=0.0001,\n", + "length_column_name=length,\n", + "load_best_model_at_end=False,\n", + "local_rank=0,\n", + "log_level=info,\n", + "log_level_replica=warning,\n", + "log_on_each_node=True,\n", + "logging_dir=./mpt_peft_finetuned_model/runs/Dec05_19-20-32_shiv,\n", + "logging_first_step=False,\n", + "logging_nan_inf_filter=True,\n", + "logging_steps=20,\n", + "logging_strategy=steps,\n", + "lr_scheduler_type=linear,\n", + "max_grad_norm=1.0,\n", + "max_steps=-1,\n", + "metric_for_best_model=None,\n", + "mp_parameters=,\n", + "neftune_noise_alpha=None,\n", + "no_cuda=True,\n", + "num_train_epochs=3,\n", + "optim=adamw_torch,\n", + "optim_args=None,\n", + "output_dir=./mpt_peft_finetuned_model,\n", + "overwrite_output_dir=True,\n", + "past_index=-1,\n", + "per_device_eval_batch_size=8,\n", + "per_device_train_batch_size=3,\n", + "prediction_loss_only=False,\n", + "push_to_hub=False,\n", + "push_to_hub_model_id=None,\n", + "push_to_hub_organization=None,\n", + "push_to_hub_token=,\n", + "ray_scope=last,\n", + "remove_unused_columns=True,\n", + "report_to=[],\n", + "resume_from_checkpoint=None,\n", + "run_name=./mpt_peft_finetuned_model,\n", + "save_on_each_node=False,\n", + "save_safetensors=True,\n", + "save_steps=20,\n", + "save_strategy=no,\n", + "save_total_limit=2,\n", + "seed=42,\n", + "skip_memory_metrics=True,\n", + "split_batches=False,\n", + "tf32=None,\n", + "torch_compile=False,\n", + "torch_compile_backend=None,\n", + "torch_compile_mode=None,\n", + "torchdynamo=None,\n", + "tpu_metrics_debug=False,\n", + "tpu_num_cores=None,\n", + "use_cpu=True,\n", + "use_ipex=False,\n", + "use_legacy_prediction_loop=False,\n", + "use_mps_device=False,\n", + "warmup_ratio=0.0,\n", + "warmup_steps=0,\n", + "weight_decay=0.0,\n", + ")\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/transformers/training_args.py:1281: FutureWarning: using `no_cuda` is deprecated and will be removed in version 5.0 of ๐Ÿค— Transformers. Use `use_cpu` instead\n", + " warnings.warn(\n", + "[INFO|configuration_utils.py:717] 2023-12-05 19:20:33,838 >> loading configuration file config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/config.json\n", + "[INFO|configuration_utils.py:777] 2023-12-05 19:20:33,848 >> Model config MistralConfig {\n", + " \"_name_or_path\": \"mistralai/Mistral-7B-v0.1\",\n", + " \"architectures\": [\n", + " \"MistralForCausalLM\"\n", + " ],\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2,\n", + " \"hidden_act\": \"silu\",\n", + " \"hidden_size\": 4096,\n", + " \"initializer_range\": 0.02,\n", + " \"intermediate_size\": 14336,\n", + " \"max_position_embeddings\": 32768,\n", + " \"model_type\": \"mistral\",\n", + " \"num_attention_heads\": 32,\n", + " \"num_hidden_layers\": 32,\n", + " \"num_key_value_heads\": 8,\n", + " \"rms_norm_eps\": 1e-05,\n", + " \"rope_theta\": 10000.0,\n", + " \"sliding_window\": 4096,\n", + " \"tie_word_embeddings\": false,\n", + " \"torch_dtype\": \"bfloat16\",\n", + " \"transformers_version\": \"4.35.2\",\n", + " \"use_cache\": true,\n", + " \"vocab_size\": 32000\n", + "}\n", + "\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:20:33,964 >> loading file tokenizer.model from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/tokenizer.model\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:20:33,966 >> loading file added_tokens.json from cache at None\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:20:33,968 >> loading file special_tokens_map.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/special_tokens_map.json\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:20:33,969 >> loading file tokenizer_config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/tokenizer_config.json\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:20:33,971 >> loading file tokenizer.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/tokenizer.json\n", + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/datasets/load.py:2088: FutureWarning: 'use_auth_token' was deprecated in favor of 'token' in version 2.14.0 and will be removed in 3.0.0.\n", + "You can remove this warning by passing 'token=' instead.\n", + " warnings.warn(\n", + "Using custom data configuration default-c94ba64b8471dc7b\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:20:34 - 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Do not forget to share your model on huggingface.co/models =)\n", + "\n", + "\n", + "[INFO|configuration_utils.py:717] 2023-12-05 21:27:12,891 >> loading configuration file config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/config.json\n", + "[INFO|configuration_utils.py:777] 2023-12-05 21:27:12,896 >> Model config MistralConfig {\n", + " \"_name_or_path\": \"mistralai/Mistral-7B-v0.1\",\n", + " \"architectures\": [\n", + " \"MistralForCausalLM\"\n", + " ],\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2,\n", + " \"hidden_act\": \"silu\",\n", + " \"hidden_size\": 4096,\n", + " \"initializer_range\": 0.02,\n", + " \"intermediate_size\": 14336,\n", + " \"max_position_embeddings\": 32768,\n", + " \"model_type\": \"mistral\",\n", + " \"num_attention_heads\": 32,\n", + " \"num_hidden_layers\": 32,\n", + " \"num_key_value_heads\": 8,\n", + " \"rms_norm_eps\": 1e-05,\n", + " \"rope_theta\": 10000.0,\n", + " \"sliding_window\": 4096,\n", + " \"tie_word_embeddings\": false,\n", + " \"torch_dtype\": \"bfloat16\",\n", + " \"transformers_version\": \"4.35.2\",\n", + " \"use_cache\": true,\n", + " \"vocab_size\": 32000\n", + "}\n", + "\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 21:27:12,997 >> loading file tokenizer.model from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/tokenizer.model\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 21:27:13,000 >> loading file tokenizer.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/tokenizer.json\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 21:27:13,002 >> loading file added_tokens.json from cache at None\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 21:27:13,003 >> loading file special_tokens_map.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/special_tokens_map.json\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 21:27:13,004 >> loading file tokenizer_config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/tokenizer_config.json\n", + "[INFO|configuration_utils.py:791] 2023-12-05 21:27:13,149 >> Generate config GenerationConfig {\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2\n", + "}\n", + "\n", + "https://huggingface.co/datasets/truthful_qa/resolve/main/truthful_qa.py not found in cache or force_download set to True, downloading to /home/ubuntu/.cache/huggingface/datasets/downloads/22ac0febcfa336bafa1f166d0aeae2b3d0007cf155e69d2d26fadd02197dcfd9.fc6141b59f66d468cf6609ac27c476b747e40ea7a7f133d441bdf246ad7dc7a1.py.incomplete\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 21:27:13 - 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INFO - datasets.utils.file_utils - storing https://huggingface.co/datasets/truthful_qa/resolve/main/README.md in cache at /home/ubuntu/.cache/huggingface/datasets/downloads/2def823e65d74184318da1ef1b9e828b2159d99e0e685ac0e43988d39c4b9000.17791b64fa552ac49b8b2fc3e11d99a112982dcb26ec9bbe8d059f1d32164531\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "creating metadata file for /home/ubuntu/.cache/huggingface/datasets/downloads/2def823e65d74184318da1ef1b9e828b2159d99e0e685ac0e43988d39c4b9000.17791b64fa552ac49b8b2fc3e11d99a112982dcb26ec9bbe8d059f1d32164531\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 21:27:14 - INFO - datasets.utils.file_utils - creating metadata file for /home/ubuntu/.cache/huggingface/datasets/downloads/2def823e65d74184318da1ef1b9e828b2159d99e0e685ac0e43988d39c4b9000.17791b64fa552ac49b8b2fc3e11d99a112982dcb26ec9bbe8d059f1d32164531\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Loading Dataset Infos from /home/ubuntu/.cache/huggingface/modules/datasets_modules/datasets/truthful_qa/63502f6bc6ee493830ce0843991b028d0ab568d221896b2ee3b8a5dfdaa9d7f4\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 21:27:14 - 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INFO - datasets.builder - Downloading and preparing dataset truthful_qa/multiple_choice to /home/ubuntu/.cache/huggingface/datasets/truthful_qa/multiple_choice/1.1.0/63502f6bc6ee493830ce0843991b028d0ab568d221896b2ee3b8a5dfdaa9d7f4...\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Dataset not on Hf google storage. Downloading and preparing it from source\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 21:27:15 - INFO - datasets.builder - Dataset not on Hf google storage. 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Subsequent calls will reuse this data.\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 21:27:16 - INFO - datasets.builder - Dataset truthful_qa downloaded and prepared to /home/ubuntu/.cache/huggingface/datasets/truthful_qa/multiple_choice/1.1.0/63502f6bc6ee493830ce0843991b028d0ab568d221896b2ee3b8a5dfdaa9d7f4. Subsequent calls will reuse this data.\n", + "Running loglikelihood requests\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + " 76%|โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ– | 4448/5882 [2:00:20<36:03, 1.51s/it]" + ] + } + ], + "source": [ + "from intel_extension_for_transformers.neural_chat.chatbot import finetune_model\n", + "finetune_model(finetune_cfg)" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "215fdabb-ed4b-4fc9-bbc2-db3a3bc47e9d", + "metadata": { + "id": "215fdabb-ed4b-4fc9-bbc2-db3a3bc47e9d" + }, + "outputs": [], + "source": [ + "finetune_cfg.model.save_pretrained(refined_model)" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "d902dd16-bb0f-4495-b623-34b134118bae", + "metadata": { + "id": "d902dd16-bb0f-4495-b623-34b134118bae" + }, + "outputs": [], + "source": [ + 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-q -U bitsandbytes\n", + "!pip install -q -U git+https://github.com/huggingface/transformers.git\n", + "!pip install -q -U git+https://github.com/huggingface/peft.git\n", + "!pip install -q -U git+https://github.com/huggingface/accelerate.git\n", + "!pip install -q -U datasets scipy ipywidgets matplotlib" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "CzUvjkwP4LUZ", + "outputId": "3048a118-5d1c-42d0-fe57-915eb2a1aede" + }, + "execution_count": 2, + "outputs": [ + { + "output_type": "stream", + "name": "stdout", + "text": [ + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m92.6/92.6 MB\u001b[0m \u001b[31m8.8 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0m\n", + "\u001b[?25h Installing build dependencies ... \u001b[?25l\u001b[?25hdone\n", + " Getting requirements to build wheel ... \u001b[?25l\u001b[?25hdone\n", + " Preparing metadata (pyproject.toml) ... \u001b[?25l\u001b[?25hdone\n", + " Building wheel for transformers (pyproject.toml) ... \u001b[?25l\u001b[?25hdone\n", + " Installing build dependencies ... \u001b[?25l\u001b[?25hdone\n", + " Getting requirements to build wheel ... \u001b[?25l\u001b[?25hdone\n", + " Preparing metadata (pyproject.toml) ... \u001b[?25l\u001b[?25hdone\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m265.7/265.7 kB\u001b[0m \u001b[31m2.0 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0m\n", + "\u001b[?25h Building wheel for peft (pyproject.toml) ... \u001b[?25l\u001b[?25hdone\n", + " Installing build dependencies ... \u001b[?25l\u001b[?25hdone\n", + " Getting requirements to build wheel ... \u001b[?25l\u001b[?25hdone\n", + " Preparing metadata (pyproject.toml) ... \u001b[?25l\u001b[?25hdone\n", + " Building wheel for accelerate (pyproject.toml) ... 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eta \u001b[36m0:00:00\u001b[0m\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m134.8/134.8 kB\u001b[0m \u001b[31m16.5 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0m\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m2.3/2.3 MB\u001b[0m \u001b[31m84.4 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0m\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m1.6/1.6 MB\u001b[0m \u001b[31m74.4 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0m\n", + "\u001b[?25h\u001b[31mERROR: pip's dependency resolver does not currently take into account all the packages that are installed. This behaviour is the source of the following dependency conflicts.\n", + "lida 0.0.10 requires fastapi, which is not installed.\n", + "lida 0.0.10 requires kaleido, which is not installed.\n", + "lida 0.0.10 requires python-multipart, which is not installed.\n", + "lida 0.0.10 requires uvicorn, which is not installed.\u001b[0m\u001b[31m\n", + "\u001b[0m" + ] + } + ] + }, + { + "cell_type": "code", + "source": [ + "pip install wandb" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "hTT92mt17AoF", + "outputId": "ae8ec418-40bb-460d-d48f-7790ac447474" + }, + "execution_count": 3, + "outputs": [ + { + "output_type": "stream", + "name": "stdout", + "text": [ + "Collecting wandb\n", + " Downloading wandb-0.16.0-py3-none-any.whl (2.1 MB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m2.1/2.1 MB\u001b[0m \u001b[31m23.9 MB/s\u001b[0m eta 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/usr/local/lib/python3.10/dist-packages (from wandb) (3.20.3)\n", + "Requirement already satisfied: six>=1.4.0 in /usr/local/lib/python3.10/dist-packages (from docker-pycreds>=0.4.0->wandb) (1.16.0)\n", + "Collecting gitdb<5,>=4.0.1 (from GitPython!=3.1.29,>=1.0.0->wandb)\n", + " Downloading gitdb-4.0.11-py3-none-any.whl (62 kB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m62.7/62.7 kB\u001b[0m \u001b[31m7.9 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0m\n", + "\u001b[?25hRequirement already satisfied: charset-normalizer<4,>=2 in /usr/local/lib/python3.10/dist-packages (from requests<3,>=2.0.0->wandb) (3.3.2)\n", + "Requirement already satisfied: idna<4,>=2.5 in /usr/local/lib/python3.10/dist-packages (from requests<3,>=2.0.0->wandb) (3.6)\n", + "Requirement already satisfied: urllib3<3,>=1.21.1 in /usr/local/lib/python3.10/dist-packages (from requests<3,>=2.0.0->wandb) (2.0.7)\n", + "Requirement already satisfied: certifi>=2017.4.17 in /usr/local/lib/python3.10/dist-packages (from requests<3,>=2.0.0->wandb) (2023.11.17)\n", + "Collecting smmap<6,>=3.0.1 (from gitdb<5,>=4.0.1->GitPython!=3.1.29,>=1.0.0->wandb)\n", + " Downloading smmap-5.0.1-py3-none-any.whl (24 kB)\n", + "Installing collected packages: smmap, setproctitle, sentry-sdk, docker-pycreds, gitdb, GitPython, wandb\n", + "Successfully installed GitPython-3.1.40 docker-pycreds-0.4.0 gitdb-4.0.11 sentry-sdk-1.38.0 setproctitle-1.3.3 smmap-5.0.1 wandb-0.16.0\n" + ] + } + ] + }, + { + "cell_type": "code", + "source": [ + "from google.colab import output\n", + "output.enable_custom_widget_manager()" + ], + "metadata": { + "id": "dtvxi4M9AfrL" + }, + "execution_count": 4, + "outputs": [] + }, + { + "cell_type": "code", + "source": [ + "from datasets import load_dataset\n", + "\n", + "train_dataset = load_dataset('json', data_files='training_data.jsonl', split='train')\n", + "eval_dataset = load_dataset('json', data_files='validation_data.jsonl', split='train')" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 209, + "referenced_widgets": [ + "5bc7793375b9471f8de27cbe9c4db413", + "9dc8c446fa6640869f8976990c50b509", + "794d59d7556844d8b4293557f7431449", + "20b2336f900b4c6d9f8e168d23f61f25", + "5ce37d406b154b0f8decaeea1fb0a906", + "48506b2e155149a2bf7fc27f05c15fbb", + "4187143a9b844a63843ab0f1cb782eb4", + "ac1a0654e9fc4153b7853127da4a0f8f", + "65357b94bb784833b82257692929503c", + "7fbcef07de5c4411a6403350e8b5e61e", + "e44a1b1416e54033880a6e25e26cb4b4", + "f7089b41027f4e51af3b9ae3cd88482d", + "89115f0d4f634a6d9d9512413f37d276", + "fee8c044505d40deb59eab7346615d98", + "01048164eb904178af93583d692d7c74", + "0201121467fa4b899c2cebc205fc5d0d", + "48b2b60016f34fe0b1b2ea71a2e0de49", + "92e3f259ec474bb4b211de63efaccdd4", + "fcad57873759437ebcd672bc560d029e", + "4ac6a8cfb2114564816a211b9a5d7138", + 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+ ], + "image/png": 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\n" + }, + "metadata": {} + } + ] + }, + { + "cell_type": "code", + "source": [ + "max_length = 512 # This was an appropriate max length for my dataset\n", + "\n", + "def generate_and_tokenize_prompt2(prompt):\n", + " result = tokenizer(\n", + " formatting_func(prompt),\n", + " truncation=True,\n", + " max_length=max_length,\n", + " padding=\"max_length\",\n", + " )\n", + " result[\"labels\"] = result[\"input_ids\"].copy()\n", + " return result\n" + ], + "metadata": { + "id": "SgILdm_z5pxb" + }, + "execution_count": 9, + "outputs": [] + }, + { + "cell_type": "code", + "source": [ + "tokenized_train_dataset = train_dataset.map(generate_and_tokenize_prompt2)\n", + "tokenized_val_dataset = eval_dataset.map(generate_and_tokenize_prompt2)" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 81, + "referenced_widgets": [ + "f4a97f52f7234b12a2057b1726e403bc", + "a897d343dc1f48698450b0ea9ce0da52", + "541576040d2641b582be6f3afa28dddb", + "97f0aace6a3449dc954fa414566ac785", + "ca1cd5b0bc6741a08194dfa633793485", + "9a7f7615c4304428a0ec44feaa052d0a", + "efa9b8b7547740f39e58d6372470f50f", + "37eacf4796534232b2a437c1e7c5e859", + "42616c77686b46a7849d16e6e489f920", + "18c052cb938e4e2dbbfe92cc6687894a", + "0d6b3db45f6d4fa68fb00ab3e1dbfbf8", + "1ec409f0cc0d41b59575c988f1018f50", + "7de27f84c8f143abb9723e8d943b4da2", + "218f26e8781040d0b4482bc6e60d2235", + "15f4e6f28d3a400f99e9cf872b64f3fe", + "144f66b8ad3f45dea8cd194061a6cd98", + "7ed3f07472ed46dbbad624542910e6e1", + "1cb8fbe752dd488f82db21a953fdce8b", + "419ae00505614be89f684a7b4014e800", + "3fcb55b6867047fbbd44385a999806d9", + "6a75381cf68046038f3f1e58bfb44eac", + "d22c526623d14b18abfcfa9a54dda484" + ] + }, + "id": "nkW1gU895rn3", + "outputId": "54bd85c5-8da8-49d5-f0cc-2876c039c740" + }, + "execution_count": 10, + "outputs": [ + { + "output_type": "display_data", + "data": { + "text/plain": [ + "Map: 0%| | 0/1686 [00:00" + ], + "image/png": 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\n" + }, + "metadata": {} + } + ] + }, + { + "cell_type": "code", + "source": [ + "eval_prompt = \" The following is a issue faced by the customer: # \"" + ], + "metadata": { + "id": "EB1sl6y35wJ-" + }, + "execution_count": 15, + "outputs": [] + }, + { + "cell_type": "code", + "source": [ + "# Re-init the tokenizer so it doesn't add padding or eos token\n", + "tokenizer = AutoTokenizer.from_pretrained(\n", + " base_model_id,\n", + " add_bos_token=True,\n", + ")\n", + "\n", + "model_input = tokenizer(eval_prompt, return_tensors=\"pt\").to(\"cuda\")\n", + "\n", + "model.eval()\n", + "with torch.no_grad():\n", + " print(tokenizer.decode(model.generate(**model_input, max_new_tokens=256, repetition_penalty=1.15)[0], skip_special_tokens=True))" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "0z-tP7hB5wL4", + "outputId": "9af61c40-4d9a-4be3-f7f0-f0e98949522b" + }, + "execution_count": 27, + "outputs": [ + { + "output_type": "stream", + "name": "stderr", + "text": [ + "/usr/local/lib/python3.10/dist-packages/transformers/generation/utils.py:1517: UserWarning: You have modified the pretrained model configuration to control generation. This is a deprecated strategy to control generation and will be removed soon, in a future version. Please use and modify the model generation configuration (see https://huggingface.co/docs/transformers/generation_strategies#default-text-generation-configuration )\n", + " warnings.warn(\n", + "Setting `pad_token_id` to `eos_token_id`:2 for open-end generation.\n" + ] + }, + { + "output_type": "stream", + "name": "stdout", + "text": [ + " The following is a issue faced by the customer: # 1. When I try to create a new user, it gives me an error message saying that the username already exists. But when I check in the database, there are no records for this particular user.\n", + "# 2. When I try to delete a user, it gives me an error message saying that the user does not exist. But when I check in the database, there are records for this particular user.\n", + "\n", + "The problem was caused due to the fact that the application was using the same connection pool for both read and write operations. This resulted in the data being inconsistent between the database and the application. To fix this issue, we need to use separate connection pools for read and write operations.\n" + ] + } + ] + }, + { + "cell_type": "code", + "source": [ + "from peft import prepare_model_for_kbit_training\n", + "\n", + "model.gradient_checkpointing_enable()\n", + "model = prepare_model_for_kbit_training(model)" + ], + "metadata": { + "id": "XSuAMDzQ5wPc" + }, + "execution_count": 17, + "outputs": [] + }, + { + "cell_type": "code", + "source": [ + "def print_trainable_parameters(model):\n", + " \"\"\"\n", + " Prints the number of trainable parameters in the model.\n", + " \"\"\"\n", + " trainable_params = 0\n", + " all_param = 0\n", + " for _, param in model.named_parameters():\n", + " all_param += param.numel()\n", + " if param.requires_grad:\n", + " trainable_params += param.numel()\n", + " print(\n", + " f\"trainable params: {trainable_params} || all params: {all_param} || trainable%: {100 * trainable_params / all_param}\"\n", + " )" + ], + "metadata": { + "id": "zBnqSE1r5r0c" + }, + "execution_count": 18, + "outputs": [] + }, + { + "cell_type": "code", + "source": [ + "print(model)" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "MR1fGDaD56t2", + "outputId": "7dfcbb2a-974b-4d22-f5a0-d60744cada45" + }, + "execution_count": 19, + "outputs": [ + { + "output_type": "stream", + "name": "stdout", + "text": [ + "MistralForCausalLM(\n", + " (model): MistralModel(\n", + " (embed_tokens): Embedding(32000, 4096)\n", + " (layers): ModuleList(\n", + " (0-31): 32 x MistralDecoderLayer(\n", + " (self_attn): MistralAttention(\n", + " (q_proj): Linear4bit(in_features=4096, out_features=4096, bias=False)\n", + " (k_proj): Linear4bit(in_features=4096, out_features=1024, bias=False)\n", + " (v_proj): Linear4bit(in_features=4096, out_features=1024, bias=False)\n", + " (o_proj): Linear4bit(in_features=4096, out_features=4096, bias=False)\n", + " (rotary_emb): MistralRotaryEmbedding()\n", + " )\n", + " (mlp): MistralMLP(\n", + " (gate_proj): Linear4bit(in_features=4096, out_features=14336, bias=False)\n", + " (up_proj): Linear4bit(in_features=4096, out_features=14336, bias=False)\n", + " (down_proj): Linear4bit(in_features=14336, out_features=4096, bias=False)\n", + " (act_fn): SiLU()\n", + " )\n", + " (input_layernorm): MistralRMSNorm()\n", + " (post_attention_layernorm): MistralRMSNorm()\n", + " )\n", + " )\n", + " (norm): MistralRMSNorm()\n", + " )\n", + " (lm_head): Linear(in_features=4096, out_features=32000, bias=False)\n", + ")\n" + ] + } + ] + }, + { + "cell_type": "code", + "source": [ + "from peft import LoraConfig, get_peft_model\n", + "\n", + "config = LoraConfig(\n", + " r=32,\n", + " lora_alpha=64,\n", + " target_modules=[\n", + " \"q_proj\",\n", + " \"k_proj\",\n", + " \"v_proj\",\n", + " \"o_proj\",\n", + " \"gate_proj\",\n", + " \"up_proj\",\n", + " \"down_proj\",\n", + " \"lm_head\",\n", + " ],\n", + " bias=\"none\",\n", + " lora_dropout=0.05, # Conventional\n", + " task_type=\"CAUSAL_LM\",\n", + ")\n", + "\n", + "model = get_peft_model(model, config)\n", + "print_trainable_parameters(model)" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "xKtc7I2y59Zt", + "outputId": "24df4218-c7c1-48f2-982c-aaaf8f2dff08" + }, + "execution_count": 20, + "outputs": [ + { + "output_type": "stream", + "name": "stdout", + "text": [ + "trainable params: 85041152 || all params: 3837112320 || trainable%: 2.2162799758751914\n" + ] + } + ] + }, + { + "cell_type": "code", + "source": [ + "print(model)" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/" + }, + "id": "KLKDTEcI59dJ", + "outputId": "aa4c1930-2465-4a04-a737-880d367fa19c" + }, + "execution_count": 21, + "outputs": [ + { + "output_type": "stream", + "name": "stdout", + "text": [ + "PeftModelForCausalLM(\n", + " (base_model): LoraModel(\n", + " (model): MistralForCausalLM(\n", + " (model): MistralModel(\n", + " (embed_tokens): Embedding(32000, 4096)\n", + " (layers): ModuleList(\n", + " (0-31): 32 x MistralDecoderLayer(\n", + " (self_attn): MistralAttention(\n", + " (q_proj): lora.Linear4bit(\n", + " (base_layer): Linear4bit(in_features=4096, out_features=4096, bias=False)\n", + " (lora_dropout): ModuleDict(\n", + " (default): Dropout(p=0.05, inplace=False)\n", + " )\n", + " (lora_A): ModuleDict(\n", + " (default): Linear(in_features=4096, out_features=32, bias=False)\n", + " )\n", + " (lora_B): ModuleDict(\n", + " (default): Linear(in_features=32, out_features=4096, bias=False)\n", + " )\n", + " (lora_embedding_A): ParameterDict()\n", + " (lora_embedding_B): ParameterDict()\n", + " )\n", + " (k_proj): lora.Linear4bit(\n", + " (base_layer): Linear4bit(in_features=4096, out_features=1024, bias=False)\n", + " (lora_dropout): ModuleDict(\n", + " (default): Dropout(p=0.05, inplace=False)\n", + " )\n", + " (lora_A): ModuleDict(\n", + " (default): Linear(in_features=4096, out_features=32, bias=False)\n", + " )\n", + " (lora_B): ModuleDict(\n", + " (default): Linear(in_features=32, out_features=1024, bias=False)\n", + " )\n", + " (lora_embedding_A): ParameterDict()\n", + " (lora_embedding_B): ParameterDict()\n", + " )\n", + " (v_proj): lora.Linear4bit(\n", + " (base_layer): Linear4bit(in_features=4096, out_features=1024, bias=False)\n", + " (lora_dropout): ModuleDict(\n", + " (default): Dropout(p=0.05, inplace=False)\n", + " )\n", + " (lora_A): ModuleDict(\n", + " (default): Linear(in_features=4096, out_features=32, bias=False)\n", + " )\n", + " (lora_B): ModuleDict(\n", + " (default): Linear(in_features=32, out_features=1024, bias=False)\n", + " )\n", + " (lora_embedding_A): ParameterDict()\n", + " (lora_embedding_B): ParameterDict()\n", + " )\n", + " (o_proj): lora.Linear4bit(\n", + " (base_layer): Linear4bit(in_features=4096, out_features=4096, bias=False)\n", + " (lora_dropout): ModuleDict(\n", + " (default): Dropout(p=0.05, inplace=False)\n", + " )\n", + " (lora_A): ModuleDict(\n", + " (default): Linear(in_features=4096, out_features=32, bias=False)\n", + " )\n", + " (lora_B): ModuleDict(\n", + " (default): Linear(in_features=32, out_features=4096, bias=False)\n", + " )\n", + " (lora_embedding_A): ParameterDict()\n", + " (lora_embedding_B): ParameterDict()\n", + " )\n", + " (rotary_emb): MistralRotaryEmbedding()\n", + " )\n", + " (mlp): MistralMLP(\n", + " (gate_proj): lora.Linear4bit(\n", + " (base_layer): Linear4bit(in_features=4096, out_features=14336, bias=False)\n", + " (lora_dropout): ModuleDict(\n", + " (default): Dropout(p=0.05, inplace=False)\n", + " )\n", + " (lora_A): ModuleDict(\n", + " (default): Linear(in_features=4096, out_features=32, bias=False)\n", + " )\n", + " (lora_B): ModuleDict(\n", + " (default): Linear(in_features=32, out_features=14336, bias=False)\n", + " )\n", + " (lora_embedding_A): ParameterDict()\n", + " (lora_embedding_B): ParameterDict()\n", + " )\n", + " (up_proj): lora.Linear4bit(\n", + " (base_layer): Linear4bit(in_features=4096, out_features=14336, bias=False)\n", + " (lora_dropout): ModuleDict(\n", + " (default): Dropout(p=0.05, inplace=False)\n", + " )\n", + " (lora_A): ModuleDict(\n", + " (default): Linear(in_features=4096, out_features=32, bias=False)\n", + " )\n", + " (lora_B): ModuleDict(\n", + " (default): Linear(in_features=32, out_features=14336, bias=False)\n", + " )\n", + " (lora_embedding_A): ParameterDict()\n", + " (lora_embedding_B): ParameterDict()\n", + " )\n", + " (down_proj): lora.Linear4bit(\n", + " (base_layer): Linear4bit(in_features=14336, out_features=4096, bias=False)\n", + " (lora_dropout): ModuleDict(\n", + " (default): Dropout(p=0.05, inplace=False)\n", + " )\n", + " (lora_A): ModuleDict(\n", + " (default): Linear(in_features=14336, out_features=32, bias=False)\n", + " )\n", + " (lora_B): ModuleDict(\n", + " (default): Linear(in_features=32, out_features=4096, bias=False)\n", + " )\n", + " (lora_embedding_A): ParameterDict()\n", + " (lora_embedding_B): ParameterDict()\n", + " )\n", + " (act_fn): SiLU()\n", + " )\n", + " (input_layernorm): MistralRMSNorm()\n", + " (post_attention_layernorm): MistralRMSNorm()\n", + " )\n", + " )\n", + " (norm): MistralRMSNorm()\n", + " )\n", + " (lm_head): lora.Linear(\n", + " (base_layer): Linear(in_features=4096, out_features=32000, bias=False)\n", + " (lora_dropout): ModuleDict(\n", + " (default): Dropout(p=0.05, inplace=False)\n", + " )\n", + " (lora_A): ModuleDict(\n", + " (default): Linear(in_features=4096, out_features=32, bias=False)\n", + " )\n", + " (lora_B): ModuleDict(\n", + " (default): Linear(in_features=32, out_features=32000, bias=False)\n", + " )\n", + " (lora_embedding_A): ParameterDict()\n", + " (lora_embedding_B): ParameterDict()\n", + " )\n", + " )\n", + " )\n", + ")\n" + ] + } + ] + }, + { + "cell_type": "code", + "source": [ + "from accelerate import FullyShardedDataParallelPlugin, Accelerator\n", + "from torch.distributed.fsdp.fully_sharded_data_parallel import FullOptimStateDictConfig, FullStateDictConfig\n", + "\n", + "fsdp_plugin = FullyShardedDataParallelPlugin(\n", + " state_dict_config=FullStateDictConfig(offload_to_cpu=True, rank0_only=False),\n", + " optim_state_dict_config=FullOptimStateDictConfig(offload_to_cpu=True, rank0_only=False),\n", + ")\n", + "\n", + "accelerator = Accelerator(fsdp_plugin=fsdp_plugin)" + ], + "metadata": { + "id": "nByf5WGs6Bk7" + }, + "execution_count": 22, + "outputs": [] + }, + { + "cell_type": "code", + "source": [ + "model = accelerator.prepare_model(model)" + ], + "metadata": { + "id": "byjrjQqR56xU" + }, + "execution_count": 23, + "outputs": [] + }, + { + "cell_type": "code", + "source": [ + "pip install wandb\n" + ], + "metadata": { + "id": "9-JuFL2v6Le7" + }, + "execution_count": null, + "outputs": [] + }, + { + "cell_type": "code", + "source": [ + "\n", + "import wandb, os\n", + "wandb.login()\n", + "\n", + "wandb_project = \"customersupport-intel\"\n", + "if len(wandb_project) > 0:\n", + " os.environ[\"WANDB_PROJECT\"] = wandb_project" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 104 + }, + "id": "7jJi39oU6Fuw", + "outputId": "220939f9-0342-4a18-fb49-0dac179984ac" + }, + "execution_count": 24, + "outputs": [ + { + "output_type": "display_data", + "data": { + "text/plain": [ + "" + ], + "application/javascript": [ + "\n", + " window._wandbApiKey = new Promise((resolve, reject) => {\n", + " function loadScript(url) {\n", + " return new Promise(function(resolve, reject) {\n", + " let newScript = document.createElement(\"script\");\n", + " newScript.onerror = reject;\n", + " newScript.onload = resolve;\n", + " document.body.appendChild(newScript);\n", + " newScript.src = url;\n", + " });\n", + " }\n", + " loadScript(\"https://cdn.jsdelivr.net/npm/postmate/build/postmate.min.js\").then(() => {\n", + " const iframe = document.createElement('iframe')\n", + " iframe.style.cssText = \"width:0;height:0;border:none\"\n", + " document.body.appendChild(iframe)\n", + " const handshake = new Postmate({\n", + " container: iframe,\n", + " url: 'https://wandb.ai/authorize'\n", + " });\n", + " const timeout = setTimeout(() => reject(\"Couldn't auto authenticate\"), 5000)\n", + " handshake.then(function(child) {\n", + " child.on('authorize', data => {\n", + " clearTimeout(timeout)\n", + " resolve(data)\n", + " });\n", + " });\n", + " })\n", + " });\n", + " " + ] + }, + "metadata": {} + }, + { + "output_type": "stream", + "name": "stderr", + "text": [ + "\u001b[34m\u001b[1mwandb\u001b[0m: Logging into wandb.ai. (Learn how to deploy a W&B server locally: https://wandb.me/wandb-server)\n", + "\u001b[34m\u001b[1mwandb\u001b[0m: You can find your API key in your browser here: https://wandb.ai/authorize\n", + "wandb: Paste an API key from your profile and hit enter, or press ctrl+c to quit:" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + " ยทยทยทยทยทยทยทยทยทยท\n" + ] + }, + { + "output_type": "stream", + "name": "stderr", + "text": [ + "\u001b[34m\u001b[1mwandb\u001b[0m: Appending key for api.wandb.ai to your netrc file: /root/.netrc\n" + ] + } + ] + }, + { + "cell_type": "code", + "source": [ + "if torch.cuda.device_count() > 1: # If more than 1 GPU\n", + " model.is_parallelizable = True\n", + " model.model_parallel = True" + ], + "metadata": { + "id": "7NapI9Ct6SAU" + }, + "execution_count": 25, + "outputs": [] + }, + { + "cell_type": "code", + "source": [ + "import transformers\n", + "from datetime import datetime\n", + "\n", + "project = \"customerSupport-finetune\"\n", + "base_model_name = \"mistral\"\n", + "run_name = base_model_name + \"-\" + project\n", + "output_dir = \"./\" + run_name\n", + "\n", + "trainer = transformers.Trainer(\n", + " model=model,\n", + " train_dataset=tokenized_train_dataset,\n", + " eval_dataset=tokenized_val_dataset,\n", + " args=transformers.TrainingArguments(\n", + " output_dir=output_dir,\n", + " warmup_steps=1,\n", + " per_device_train_batch_size=2,\n", + " gradient_accumulation_steps=1,\n", + " gradient_checkpointing=True,\n", + " max_steps=1000,\n", + " learning_rate=2.5e-5, # Want a small lr for finetuning\n", + " bf16=True,\n", + " optim=\"paged_adamw_8bit\",\n", + " logging_steps=25, # When to start reporting loss\n", + " logging_dir=\"./logs\", # Directory for storing logs\n", + " save_strategy=\"steps\", # Save the model checkpoint every logging step\n", + " save_steps=25, # Save checkpoints every 50 steps\n", + " evaluation_strategy=\"steps\", # Evaluate the model every logging step\n", + " eval_steps=25, # Evaluate and save checkpoints every 50 steps\n", + " do_eval=True, # Perform evaluation at the end of training\n", + " report_to=\"wandb\", # Comment this out if you don't want to use weights & baises\n", + " run_name=f\"{run_name}-{datetime.now().strftime('%Y-%m-%d-%H-%M')}\" # Name of the W&B run (optional)\n", + " ),\n", + " data_collator=transformers.DataCollatorForLanguageModeling(tokenizer, mlm=False),\n", + ")\n", + "\n", + "model.config.use_cache = False # silence the warnings. Please re-enable for inference!\n", + "trainer.train()" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 1000 + }, + "id": "OOCaEIXh6UYa", + "outputId": "5b12312a-a0e3-40aa-c745-ec9cb2126a90" + }, + "execution_count": 44, + "outputs": [ + { + "metadata": { + "tags": null + }, + "name": "stderr", + "output_type": "stream", + "text": [ + "You're using a LlamaTokenizerFast tokenizer. Please note that with a fast tokenizer, using the `__call__` method is faster than using a method to encode the text followed by a call to the `pad` method to get a padded encoding.\n" + ] + }, + { + "data": { + "text/html": [ + "\n", + "
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StepTraining LossValidation Loss
250.8511001.064672
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750.6824001.036828
1000.8760000.962953
1250.9261000.939112
1500.8642000.917984
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2250.8831000.850517
2500.7935000.834119
2750.8635000.820325
3000.7317000.805219
3250.7195000.799551
3500.8332000.784668
3750.7990000.773254
4000.6985000.767747
4250.7192000.759361
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5000.8249000.729903
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5500.6625000.723310
5750.5941000.713215
6000.7040000.707197
6250.6360000.700223
6500.6401000.695799
6750.7730000.687553
7000.5974000.683989
7250.6062000.672913
7500.5464000.666383
7750.6384000.663324
8000.6292000.659437
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Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n" + ] + }, + { + "output_type": "display_data", + "data": { + "text/plain": [ + "" + ], + "text/html": [ + "\n", + "
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StepTraining LossValidation Loss
250.8511001.064672
500.6109001.060202
750.6824001.036828
1000.8760000.962953
1250.9261000.939112
1500.8642000.917984
1750.8901000.903653
2000.9167000.868461
2250.8831000.850517
2500.7935000.834119
2750.8635000.820325
3000.7317000.805219
3250.7195000.799551
3500.8332000.784668
3750.7990000.773254
4000.6985000.767747
4250.7192000.759361
4500.7391000.745916
4750.6792000.731203
5000.8249000.729903
5250.6745000.719319
5500.6625000.723310
5750.5941000.713215
6000.7040000.707197
6250.6360000.700223
6500.6401000.695799
6750.7730000.687553
7000.5974000.683989
7250.6062000.672913
7500.5464000.666383
7750.6384000.663324
8000.6292000.659437
8250.6629000.656439
8500.6414000.652352
8750.4689000.654872
9000.3982000.662733
9250.4089000.658267
9500.4483000.656552
9750.4290000.655466
10000.4088000.655009

" + ] + }, + "metadata": {} + }, + { + "output_type": "stream", + "name": "stderr", + "text": [ + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n", + "/usr/local/lib/python3.10/dist-packages/torch/utils/checkpoint.py:429: UserWarning: torch.utils.checkpoint: please pass in use_reentrant=True or use_reentrant=False explicitly. The default value of use_reentrant will be updated to be False in the future. To maintain current behavior, pass use_reentrant=True. It is recommended that you use use_reentrant=False. Refer to docs for more details on the differences between the two variants.\n", + " warnings.warn(\n", + "/usr/local/lib/python3.10/dist-packages/peft/utils/save_and_load.py:131: UserWarning: Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\n", + " warnings.warn(\"Setting `save_embedding_layers` to `True` as embedding layers found in `target_modules`.\")\n" + ] + }, + { + "output_type": "execute_result", + "data": { + "text/plain": [ + "TrainOutput(global_step=1000, training_loss=0.6867518472671509, metrics={'train_runtime': 1176.1619, 'train_samples_per_second': 1.7, 'train_steps_per_second': 0.85, 'total_flos': 7141704705835008.0, 'train_loss': 0.6867518472671509, 'epoch': 1.19})" + ] + }, + "metadata": {}, + "execution_count": 44 + } + ] + }, + { + "cell_type": "code", + "source": [ + "import torch\n", + "from transformers import AutoTokenizer, AutoModelForCausalLM, BitsAndBytesConfig\n", + "\n", + "base_model_id = \"mistralai/Mistral-7B-v0.1\"\n", + "bnb_config = BitsAndBytesConfig(\n", + " load_in_4bit=True,\n", + " bnb_4bit_use_double_quant=True,\n", + " bnb_4bit_quant_type=\"nf4\",\n", + " bnb_4bit_compute_dtype=torch.bfloat16\n", + ")\n", + "\n", + "base_model = AutoModelForCausalLM.from_pretrained(\n", + " base_model_id, # Mistral, same as before\n", + " quantization_config=bnb_config, # Same quantization config as before\n", + " device_map=\"auto\",\n", + " trust_remote_code=True,\n", + " use_auth_token=True\n", + ")\n", + "\n", + "tokenizer = AutoTokenizer.from_pretrained(base_model_id, add_bos_token=True, trust_remote_code=True)\n" + ], + "metadata": { + "colab": { + "base_uri": "https://localhost:8080/", + "height": 104, + "referenced_widgets": [ + "677b52509a16497bb5cbcfb3076228a6", + "b8d8a930e64847c08becb93d3289666c", + "a6215f2b056b430a8231fa2ec7cddc2c", + "0c2ab7cab8e04cd5931419442f8aec4f", + "b9032e744b26430e8e78c74790969e96", + "afb3a93aa586464f924bf3eb8b01d1ec", + "0ad3b3d1a96c4a0dba6c87d7590971ae", + "8e0043762e76484da8747ac8bc153e47", + "ccec31d36d034801beb01868e729759c", + "5fb28d9ff9ac4c1cae526096b8fb1c21", + "3f59a26685204e5cbe122c0e1f7eb1da" + ] + }, + "id": "gCkEZzRPDGly", + "outputId": "23db06d9-8020-4661-d7f6-c686b6d37be3" + }, + "execution_count": 45, + "outputs": [ + { + "output_type": "stream", + "name": "stderr", + "text": [ + "/usr/local/lib/python3.10/dist-packages/transformers/models/auto/auto_factory.py:472: FutureWarning: The `use_auth_token` argument is deprecated and will be removed in v5 of Transformers. Please use `token` instead.\n", + " warnings.warn(\n" + ] + }, + { + "output_type": "display_data", + "data": { + "text/plain": [ + "Loading checkpoint shards: 0%| | 0/2 [00:00=20 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (25.1.2)\n", + "Requirement already satisfied: packaging in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (23.2)\n", + "Requirement already satisfied: nest-asyncio in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (1.5.8)\n", + "Requirement already satisfied: tornado>=6.1 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (6.4)\n", + "Requirement already satisfied: traitlets>=5.4.0 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (5.14.0)\n", + "Requirement already satisfied: comm>=0.1.1 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (0.2.0)\n", + "Requirement already satisfied: jupyter-client>=6.1.12 in ./jupyter_env/lib/python3.10/site-packages (from ipykernel) (8.6.0)\n", + 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nvidia-cuda-nvrtc-cu12-12.1.105 nvidia-cuda-runtime-cu12-12.1.105 nvidia-cudnn-cu12-8.9.2.26 nvidia-cufft-cu12-11.0.2.54 nvidia-curand-cu12-10.3.2.106 nvidia-cusolver-cu12-11.4.5.107 nvidia-cusparse-cu12-12.1.0.106 nvidia-nccl-cu12-2.18.1 nvidia-nvjitlink-cu12-12.3.101 nvidia-nvtx-cu12-12.1.105 peft-0.6.2 regex-2023.10.3 safetensors-0.4.1 sympy-1.12 tokenizers-0.15.0 torch-2.1.1 tqdm-4.66.1 transformers-4.35.2 triton-2.1.0\n" + ] + } + ], + "source": [ + "!pip install peft" + ] + }, + { + "cell_type": "code", + "execution_count": 4, + "id": "771f981a-9e32-4e15-b8a9-6fc02efd6c8f", + "metadata": {}, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting sentencepiece\n", + " Downloading sentencepiece-0.1.99-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (1.3 MB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m1.3/1.3 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wrapt, threadpoolctl, scipy, pyparsing, prettytable, Pillow, opencv-python-headless, kiwisolver, joblib, fonttools, cycler, contourpy, contextlib2, scikit-learn, schema, matplotlib, deprecated, pycocotools, neural-compressor, intel-extension-for-transformers\n", + "Successfully installed Pillow-10.1.0 contextlib2-21.6.0 contourpy-1.2.0 cycler-0.12.1 deprecated-1.2.14 fonttools-4.46.0 intel-extension-for-transformers-1.2.1 joblib-1.3.2 kiwisolver-1.4.5 matplotlib-3.8.2 neural-compressor-2.3.2 opencv-python-headless-4.8.1.78 prettytable-3.9.0 py-cpuinfo-9.0.0 pycocotools-2.0.7 pyparsing-3.1.1 schema-0.7.5 scikit-learn-1.3.2 scipy-1.11.4 threadpoolctl-3.2.0 wrapt-1.16.0\n" + ] + } + ], + "source": [ + "!pip install intel-extension-for-transformers torch datasets" + ] + }, + { + "cell_type": "markdown", + "id": "95001899", + "metadata": { + "papermill": { + "duration": 0.002828, + "end_time": "2023-09-04T05:03:23.670622", + "exception": false, + "start_time": "2023-09-04T05:03:23.667794", + "status": "completed" + }, + "tags": [] + }, + "source": [ + "### 1.2 Prepare Dataset" + ] + }, + { + "cell_type": "markdown", + "id": "3e0a3909", + "metadata": { + "papermill": { + "duration": 0.002961, + "end_time": "2023-09-04T05:03:23.676592", + "exception": false, + "start_time": "2023-09-04T05:03:23.673631", + "status": "completed" + }, + "tags": [] + }, + "source": [ + "Download Alpaca dataset from [here](https://github.com/tatsu-lab/stanford_alpaca/blob/main/alpaca_data.json)." + ] + }, + { + "cell_type": "code", + "execution_count": 5, + "id": "0c394b9e-3740-43b4-a18e-9f5348362a49", + "metadata": {}, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting uvicorn\n", + " Downloading uvicorn-0.24.0.post1-py3-none-any.whl (59 kB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m59.7/59.7 KB\u001b[0m \u001b[31m1.1 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pydantic-core-2.14.5 starlette-0.27.0 uvicorn-0.24.0.post1 yacs-0.1.8\n", + "Collecting protobuf\n", + " Downloading protobuf-4.25.1-cp37-abi3-manylinux2014_x86_64.whl (294 kB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m294.6/294.6 KB\u001b[0m \u001b[31m3.6 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0ma \u001b[36m0:00:01\u001b[0m\n", + "\u001b[?25hInstalling collected packages: protobuf\n", + "Successfully installed protobuf-4.25.1\n" + ] + } + ], + "source": [ + "!pip install uvicorn yacs fastapi \n", + "!pip install protobuf" + ] + }, + { + "cell_type": "code", + "execution_count": 1, + "id": "d17f0af8", + "metadata": { + "papermill": { + "duration": 0.030173, + "end_time": "2023-09-04T05:03:23.709551", + "exception": false, + "start_time": "2023-09-04T05:03:23.679378", + "status": "completed" + }, + "tags": [] + }, + "outputs": [], + "source": [ + "alpaca_data_path = \"alpaca_data.json\"\n", + "llama2_model_name_or_path = \"meta-llama/Llama-2-7b-hf\"\n", + "mpt_model_name_or_path = \"mistralai/Mistral-7B-v0.1\"" + ] + }, + { + "cell_type": "code", + "execution_count": 2, + "id": "71425b37-7d65-4a43-ba62-a67701b57986", + "metadata": {}, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "/home/ubuntu\n" + ] + } + ], + "source": [ + "!pwd\n" + ] + }, + { + "cell_type": "markdown", + "id": "8560d487", + "metadata": { + "jp-MarkdownHeadingCollapsed": true, + "papermill": { + "duration": 0.006213, + "end_time": "2023-09-04T05:03:23.722287", + "exception": false, + "start_time": "2023-09-04T05:03:23.716074", + "status": "completed" + }, + "tags": [] + }, + "source": [ + "## 2. Finetune LLaMA2 on Intel Xeon CPU with LoRA" + ] + }, + { + "cell_type": "markdown", + "id": "706e19e8", + "metadata": { + "papermill": { + "duration": 0.003017, + "end_time": "2023-09-04T05:03:23.730215", + "exception": false, + "start_time": "2023-09-04T05:03:23.727198", + "status": "completed" + }, + "tags": [] + }, + "source": [ + "### 2.1 Setup Finetuning Config" + ] + }, + { + "cell_type": "code", + "execution_count": 3, + "id": "eb256f78", + "metadata": { + "papermill": { + "duration": 3.589273, + "end_time": "2023-09-04T05:03:27.322844", + "exception": false, + "start_time": "2023-09-04T05:03:23.733571", + "status": "completed" + }, + "tags": [] + }, + "outputs": [ + { + "name": "stderr", + "output_type": "stream", + "text": [ + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/tqdm/auto.py:21: TqdmWarning: IProgress not found. Please update jupyter and ipywidgets. See https://ipywidgets.readthedocs.io/en/stable/user_install.html\n", + " from .autonotebook import tqdm as notebook_tqdm\n", + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/pydub/utils.py:170: RuntimeWarning: Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work\n", + " warn(\"Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work\", RuntimeWarning)\n", + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/pydantic/_internal/_fields.py:149: UserWarning: Field \"model_name_or_path\" has conflict with protected namespace \"model_\".\n", + "\n", + "You may be able to resolve this warning by setting `model_config['protected_namespaces'] = ()`.\n", + " warnings.warn(\n" + ] + } + ], + "source": [ + "from transformers import TrainingArguments\n", + "from intel_extension_for_transformers.neural_chat.config import (\n", + " ModelArguments,\n", + " DataArguments,\n", + " FinetuningArguments,\n", + " TextGenerationFinetuningConfig,\n", + ")\n", + "\n", + "model_args = ModelArguments(\n", + " model_name_or_path=llama2_model_name_or_path,\n", + " use_fast_tokenizer=False,\n", + ")\n", + "\n", + "data_args = DataArguments(\n", + " train_file=alpaca_data_path,\n", + " dataset_concatenation=True,\n", + ")\n", + "\n", + "training_args = TrainingArguments(\n", + " output_dir=\"./llama_peft_finetuned_model\",\n", + " overwrite_output_dir=True,\n", + " do_train=True,\n", + " do_eval=True,\n", + " per_device_train_batch_size=4,\n", + " gradient_accumulation_steps=2,\n", + " learning_rate=1e-4,\n", + " num_train_epochs=3,\n", + " save_strategy=\"no\",\n", + " log_level=\"info\",\n", + " save_total_limit=2,\n", + " bf16=True,\n", + ")\n", + "\n", + "finetune_args = FinetuningArguments(\n", + " lora_all_linear=True,\n", + " do_lm_eval=True,\n", + ")\n", + "\n", + "finetune_cfg = TextGenerationFinetuningConfig(\n", + " model_args=model_args,\n", + " data_args=data_args,\n", + " training_args=training_args,\n", + " finetune_args=finetune_args,\n", + ")" + ] + }, + { + "cell_type": "code", + "execution_count": 10, + "id": "df7f663b-f96f-4dcd-b08b-a25e7299958b", + "metadata": {}, + "outputs": [], + "source": [ + "import pandas as pd\n", + "\n", + "# Load the CSV data into a DataFrame\n", + "df = pd.read_csv('test2.csv')\n", + "\n", + "# Rename the columns\n", + "df = df.rename(columns={'Issue_Description': 'instruction', 'Troubleshooting_Steps': 'output'})\n", + "\n", + "# Drop the unnecessary columns\n", + "df = df[['instruction', 'output']]\n", + "\n", + "# Add the 'input' column\n", + "df['input'] = ''\n", + "\n", + "# Convert the DataFrame to JSON\n", + "json_data = df.to_json(orient='records')\n", + "\n", + "# Write the JSON data to a file\n", + "with open('output_processed.json', 'w') as json_file:\n", + " json_file.write(json_data)\n" + ] + }, + { + "cell_type": "code", + "execution_count": 2, + "id": "34dc787d-2c1c-49cc-bf27-370c7f3ce8ce", + "metadata": {}, + "outputs": [ + { + "name": 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tqdm-multiprocess, sacrebleu, rouge-score, mbstrdecoder, httpx, typepy, openai, DataProperty, tabledata, pytablewriter, lm_eval\n", + " Running setup.py install for sqlitedict ... \u001b[?25ldone\n", + "\u001b[?25h Running setup.py install for rouge-score ... \u001b[?25ldone\n", + "\u001b[?25hSuccessfully installed DataProperty-1.0.1 absl-py-2.0.0 chardet-5.2.0 colorama-0.4.6 distro-1.8.0 httpcore-1.0.2 httpx-0.25.2 jsonlines-4.0.0 lm_eval-0.3.0 mbstrdecoder-1.1.3 nltk-3.8.1 numexpr-2.8.7 openai-1.3.7 pathvalidate-3.2.0 portalocker-2.8.2 pybind11-2.11.1 pycountry-22.3.5 pytablewriter-1.2.0 rouge-score-0.1.2 sacrebleu-1.5.0 sqlitedict-2.1.0 tabledata-1.3.3 tcolorpy-0.1.4 tqdm-multiprocess-0.0.11 typepy-1.3.2 zstandard-0.22.0\n" + ] + } + ], + "source": [ + "!pip install lm_eval" + ] + }, + { + "cell_type": "code", + "execution_count": 5, + "id": "b121fd39-59e8-4801-ba4f-b5e1d54e27af", + "metadata": {}, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting shortuuid\n", + " Downloading shortuuid-1.0.11-py3-none-any.whl (10 kB)\n", + "Installing collected packages: shortuuid\n", + "Successfully installed shortuuid-1.0.11\n" + ] + } + ], + "source": [ + "!pip install shortuuid" + ] + }, + { + "cell_type": "markdown", + "id": "0deb125c", + "metadata": { + "papermill": { + "duration": 0.005453, + "end_time": "2023-09-04T05:03:27.335842", + "exception": false, + "start_time": "2023-09-04T05:03:27.330389", + "status": "completed" + }, + "tags": [] + }, + "source": [ + "### 2.2 Finetuning" + ] + }, + { + "cell_type": "code", + "execution_count": 1, + "id": "8543e7e6-c07e-4871-98ef-75f66efff5cd", + "metadata": {}, + "outputs": [ + { + "name": "stderr", + "output_type": "stream", + "text": [ + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/tqdm/auto.py:21: TqdmWarning: IProgress not found. Please update jupyter and ipywidgets. See https://ipywidgets.readthedocs.io/en/stable/user_install.html\n", + " from .autonotebook import tqdm as notebook_tqdm\n" + ] + } + ], + "source": [ + "from huggingface_hub.hf_api import HfFolder\n", + "HfFolder.save_token('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')" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "8a780d52", + "metadata": { + "papermill": { + "duration": 75002.192354, + "end_time": "2023-09-05T01:53:29.533552", + "exception": false, + "start_time": "2023-09-04T05:03:27.341198", + "status": "completed" + }, + "scrolled": true, + "tags": [] + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 06:10:42 - WARNING - intel_extension_for_transformers.llm.finetuning.finetuning - Process rank: 0, device: cpu\n", + "distributed training: True, 16-bits training: True\n", + "12/05/2023 06:10:42 - INFO - intel_extension_for_transformers.llm.finetuning.finetuning - Training/evaluation parameters TrainingArguments(\n", + "_n_gpu=0,\n", + "adafactor=False,\n", + "adam_beta1=0.9,\n", + "adam_beta2=0.999,\n", + "adam_epsilon=1e-08,\n", + "auto_find_batch_size=False,\n", + "bf16=True,\n", + "bf16_full_eval=False,\n", + "data_seed=None,\n", + "dataloader_drop_last=False,\n", + "dataloader_num_workers=0,\n", + "dataloader_pin_memory=True,\n", + "ddp_backend=None,\n", + "ddp_broadcast_buffers=None,\n", + "ddp_bucket_cap_mb=None,\n", + "ddp_find_unused_parameters=None,\n", + "ddp_timeout=1800,\n", + "debug=[],\n", + "deepspeed=None,\n", + "disable_tqdm=False,\n", + "dispatch_batches=None,\n", + "do_eval=True,\n", + "do_predict=False,\n", + "do_train=True,\n", + "eval_accumulation_steps=None,\n", + "eval_delay=0,\n", + "eval_steps=None,\n", + "evaluation_strategy=no,\n", + "fp16=False,\n", + "fp16_backend=auto,\n", + "fp16_full_eval=False,\n", + "fp16_opt_level=O1,\n", + "fsdp=[],\n", + "fsdp_config={'min_num_params': 0, 'xla': False, 'xla_fsdp_grad_ckpt': False},\n", + "fsdp_min_num_params=0,\n", + "fsdp_transformer_layer_cls_to_wrap=None,\n", + "full_determinism=False,\n", + "gradient_accumulation_steps=2,\n", + "gradient_checkpointing=False,\n", + "gradient_checkpointing_kwargs=None,\n", + "greater_is_better=None,\n", + "group_by_length=False,\n", + "half_precision_backend=auto,\n", + "hub_always_push=False,\n", + "hub_model_id=None,\n", + "hub_private_repo=False,\n", + "hub_strategy=every_save,\n", + "hub_token=,\n", + "ignore_data_skip=False,\n", + "include_inputs_for_metrics=False,\n", + "include_tokens_per_second=False,\n", + "jit_mode_eval=False,\n", + "label_names=None,\n", + "label_smoothing_factor=0.0,\n", + "learning_rate=0.0001,\n", + "length_column_name=length,\n", + "load_best_model_at_end=False,\n", + "local_rank=0,\n", + "log_level=info,\n", + "log_level_replica=warning,\n", + "log_on_each_node=True,\n", + "logging_dir=./llama_peft_finetuned_model/runs/Dec05_06-10-36_balajihemachand,\n", + "logging_first_step=False,\n", + "logging_nan_inf_filter=True,\n", + "logging_steps=500,\n", + "logging_strategy=steps,\n", + "lr_scheduler_type=linear,\n", + "max_grad_norm=1.0,\n", + "max_steps=-1,\n", + "metric_for_best_model=None,\n", + "mp_parameters=,\n", + "neftune_noise_alpha=None,\n", + "no_cuda=True,\n", + "num_train_epochs=3,\n", + "optim=adamw_torch,\n", + "optim_args=None,\n", + "output_dir=./llama_peft_finetuned_model,\n", + "overwrite_output_dir=True,\n", + "past_index=-1,\n", + "per_device_eval_batch_size=8,\n", + "per_device_train_batch_size=4,\n", + "prediction_loss_only=False,\n", + "push_to_hub=False,\n", + "push_to_hub_model_id=None,\n", + "push_to_hub_organization=None,\n", + "push_to_hub_token=,\n", + "ray_scope=last,\n", + "remove_unused_columns=True,\n", + "report_to=[],\n", + "resume_from_checkpoint=None,\n", + "run_name=./llama_peft_finetuned_model,\n", + "save_on_each_node=False,\n", + "save_safetensors=True,\n", + "save_steps=500,\n", + "save_strategy=no,\n", + "save_total_limit=2,\n", + "seed=42,\n", + "skip_memory_metrics=True,\n", + "split_batches=False,\n", + "tf32=None,\n", + "torch_compile=False,\n", + "torch_compile_backend=None,\n", + "torch_compile_mode=None,\n", + "torchdynamo=None,\n", + "tpu_metrics_debug=False,\n", + "tpu_num_cores=None,\n", + "use_cpu=True,\n", + "use_ipex=False,\n", + "use_legacy_prediction_loop=False,\n", + "use_mps_device=False,\n", + "warmup_ratio=0.0,\n", + "warmup_steps=0,\n", + "weight_decay=0.0,\n", + ")\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/transformers/training_args.py:1281: FutureWarning: using `no_cuda` is deprecated and will be removed in version 5.0 of ๐Ÿค— Transformers. Use `use_cpu` instead\n", + " warnings.warn(\n", + "[INFO|configuration_utils.py:717] 2023-12-05 06:10:42,840 >> loading configuration file config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--meta-llama--Llama-2-7b-hf/snapshots/8cca527612d856d7d32bd94f8103728d614eb852/config.json\n", + "[INFO|configuration_utils.py:777] 2023-12-05 06:10:42,847 >> Model config LlamaConfig {\n", + " \"_name_or_path\": \"meta-llama/Llama-2-7b-hf\",\n", + " \"architectures\": [\n", + " \"LlamaForCausalLM\"\n", + " ],\n", + " \"attention_bias\": false,\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2,\n", + " \"hidden_act\": \"silu\",\n", + " \"hidden_size\": 4096,\n", + " \"initializer_range\": 0.02,\n", + " \"intermediate_size\": 11008,\n", + " \"max_position_embeddings\": 4096,\n", + " \"model_type\": \"llama\",\n", + " \"num_attention_heads\": 32,\n", + " \"num_hidden_layers\": 32,\n", + " \"num_key_value_heads\": 32,\n", + " \"pretraining_tp\": 1,\n", + " \"rms_norm_eps\": 1e-05,\n", + " \"rope_scaling\": null,\n", + " \"rope_theta\": 10000.0,\n", + " \"tie_word_embeddings\": false,\n", + " \"torch_dtype\": \"float16\",\n", + " \"transformers_version\": \"4.35.2\",\n", + " \"use_cache\": true,\n", + " \"vocab_size\": 32000\n", + "}\n", + "\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 06:10:43,080 >> loading file tokenizer.model from cache at /home/ubuntu/.cache/huggingface/hub/models--meta-llama--Llama-2-7b-hf/snapshots/8cca527612d856d7d32bd94f8103728d614eb852/tokenizer.model\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 06:10:43,082 >> loading file added_tokens.json from cache at None\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 06:10:43,084 >> loading file special_tokens_map.json from cache at /home/ubuntu/.cache/huggingface/hub/models--meta-llama--Llama-2-7b-hf/snapshots/8cca527612d856d7d32bd94f8103728d614eb852/special_tokens_map.json\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 06:10:43,088 >> loading file tokenizer_config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--meta-llama--Llama-2-7b-hf/snapshots/8cca527612d856d7d32bd94f8103728d614eb852/tokenizer_config.json\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 06:10:43,090 >> loading file tokenizer.json from cache at /home/ubuntu/.cache/huggingface/hub/models--meta-llama--Llama-2-7b-hf/snapshots/8cca527612d856d7d32bd94f8103728d614eb852/tokenizer.json\n", + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/datasets/load.py:2088: FutureWarning: 'use_auth_token' was deprecated in favor of 'token' in version 2.14.0 and will be removed in 3.0.0.\n", + "You can remove this warning by passing 'token=' instead.\n", + " warnings.warn(\n", + "Using custom data configuration default-ce0643f7af873ea2\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 06:10:43 - 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Subsequent calls will reuse this data.\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 06:10:44 - INFO - datasets.builder - Dataset json downloaded and prepared to /home/ubuntu/.cache/huggingface/datasets/json/default-ce0643f7af873ea2/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96. Subsequent calls will reuse this data.\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Using custom data configuration default-ce0643f7af873ea2\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 06:10:44 - INFO - datasets.builder - Using custom data configuration default-ce0643f7af873ea2\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Loading Dataset Infos from /home/ubuntu/jupyter_env/lib/python3.10/site-packages/datasets/packaged_modules/json\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 06:10:44 - INFO - datasets.info - Loading Dataset Infos from /home/ubuntu/jupyter_env/lib/python3.10/site-packages/datasets/packaged_modules/json\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Overwrite dataset info from restored data version if exists.\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 06:10:44 - 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INFO - datasets.info - Loading Dataset info from /home/ubuntu/.cache/huggingface/datasets/json/default-ce0643f7af873ea2/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "model.safetensors.index.json: 100%|โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ| 26.8k/26.8k [00:00<00:00, 24.3MB/s]\n", + "[INFO|modeling_utils.py:3121] 2023-12-05 06:10:45,640 >> loading weights file model.safetensors from cache at /home/ubuntu/.cache/huggingface/hub/models--meta-llama--Llama-2-7b-hf/snapshots/8cca527612d856d7d32bd94f8103728d614eb852/model.safetensors.index.json\n", + "Downloading shards: 0%| | 0/2 [00:00> Instantiating LlamaForCausalLM model under default dtype torch.bfloat16.\n", + "[INFO|configuration_utils.py:791] 2023-12-05 06:11:28,757 >> Generate config GenerationConfig {\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2\n", + "}\n", + "\n", + "Loading checkpoint shards: 100%|โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ| 2/2 [00:06<00:00, 3.06s/it]\n", + "[INFO|modeling_utils.py:3950] 2023-12-05 06:11:35,132 >> All model checkpoint weights were used when initializing LlamaForCausalLM.\n", + "\n", + "[INFO|modeling_utils.py:3958] 2023-12-05 06:11:35,134 >> All the weights of LlamaForCausalLM were initialized from the model checkpoint at meta-llama/Llama-2-7b-hf.\n", + "If your task is similar to the task the model of the checkpoint was trained on, you can already use LlamaForCausalLM for predictions without further training.\n", + "generation_config.json: 100%|โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ| 188/188 [00:00<00:00, 248kB/s]\n", + "[INFO|configuration_utils.py:751] 2023-12-05 06:11:35,339 >> loading configuration file generation_config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--meta-llama--Llama-2-7b-hf/snapshots/8cca527612d856d7d32bd94f8103728d614eb852/generation_config.json\n", + "[INFO|configuration_utils.py:791] 2023-12-05 06:11:35,343 >> Generate config GenerationConfig {\n", + " \"bos_token_id\": 1,\n", + " \"do_sample\": true,\n", + " \"eos_token_id\": 2,\n", + " \"max_length\": 4096,\n", + " \"pad_token_id\": 0,\n", + " \"temperature\": 0.6,\n", + " \"top_p\": 0.9\n", + "}\n", + "\n", + "Map: 0%| | 0/52002 [00:00> Using cpu_amp half precision backend\n", + "[INFO|trainer.py:1723] 2023-12-05 06:12:50,903 >> ***** Running training *****\n", + "[INFO|trainer.py:1724] 2023-12-05 06:12:50,904 >> Num examples = 12,390\n", + "[INFO|trainer.py:1725] 2023-12-05 06:12:50,906 >> Num Epochs = 3\n", + "[INFO|trainer.py:1726] 2023-12-05 06:12:50,907 >> Instantaneous batch size per device = 4\n", + "[INFO|trainer.py:1729] 2023-12-05 06:12:50,908 >> Total train batch size (w. parallel, distributed & accumulation) = 8\n", + "[INFO|trainer.py:1730] 2023-12-05 06:12:50,909 >> Gradient Accumulation steps = 2\n", + "[INFO|trainer.py:1731] 2023-12-05 06:12:50,910 >> Total optimization steps = 4,647\n", + "[INFO|trainer.py:1732] 2023-12-05 06:12:50,913 >> Number of trainable parameters = 19,988,480\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "trainable params: 19,988,480 || all params: 6,758,404,096 || trainable%: 0.2957573965106688\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "09/03/2023 22:03:28 - 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Use the PyTorch implementation torch.optim.AdamW instead, or set `no_deprecation_warning=True` to disable this warning\n", + " warnings.warn(\n", + "[INFO|trainer.py:1686] 2023-09-03 22:04:25,240 >> ***** Running training *****\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:1687] 2023-09-03 22:04:25,241 >> Num examples = 12,390\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:1688] 2023-09-03 22:04:25,243 >> Num Epochs = 3\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:1689] 2023-09-03 22:04:25,245 >> Instantaneous batch size per device = 4\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:1692] 2023-09-03 22:04:25,246 >> Total train batch size (w. parallel, distributed & accumulation) = 8\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:1693] 2023-09-03 22:04:25,247 >> Gradient Accumulation steps = 2\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:1694] 2023-09-03 22:04:25,248 >> Total optimization steps = 4,647\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:1695] 2023-09-03 22:04:25,252 >> Number of trainable parameters = 19,988,480\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "trainable params: 19,988,480 || all params: 6,758,404,096 || trainable%: 0.2957573965106688\n" + ] + }, + { + "data": { + "text/html": [ + "\n", + "

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" + ], + "text/plain": [ + "" + ] + }, + "metadata": {}, + "output_type": "display_data" + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:1934] 2023-09-04 18:35:01,509 >> \n", + "\n", + "Training completed. Do not forget to share your model on huggingface.co/models =)\n", + "\n", + "\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|configuration_utils.py:710] 2023-09-04 18:35:01,693 >> loading configuration file /home/devcloud/xyy/models/Llama-2-7b-hf/config.json\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|configuration_utils.py:768] 2023-09-04 18:35:01,695 >> Model config LlamaConfig {\n", + " \"_name_or_path\": \"/home/devcloud/xyy/models/Llama-2-7b-hf\",\n", + " \"architectures\": [\n", + " \"LlamaForCausalLM\"\n", + " ],\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2,\n", + " \"hidden_act\": \"silu\",\n", + " \"hidden_size\": 4096,\n", + " \"initializer_range\": 0.02,\n", + " \"intermediate_size\": 11008,\n", + " \"max_position_embeddings\": 4096,\n", + " \"model_type\": \"llama\",\n", + " \"num_attention_heads\": 32,\n", + " \"num_hidden_layers\": 32,\n", + " \"num_key_value_heads\": 32,\n", + " \"pad_token_id\": 0,\n", + " \"pretraining_tp\": 1,\n", + " \"rms_norm_eps\": 1e-05,\n", + " \"rope_scaling\": null,\n", + " \"tie_word_embeddings\": false,\n", + " \"torch_dtype\": \"float16\",\n", + " \"transformers_version\": \"4.31.0\",\n", + " \"use_cache\": true,\n", + " \"vocab_size\": 32000\n", + "}\n", + "\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|tokenization_utils_base.py:1837] 2023-09-04 18:35:01,696 >> loading file tokenizer.model\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|tokenization_utils_base.py:1837] 2023-09-04 18:35:01,697 >> loading file added_tokens.json\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|tokenization_utils_base.py:1837] 2023-09-04 18:35:01,697 >> loading file special_tokens_map.json\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|tokenization_utils_base.py:1837] 2023-09-04 18:35:01,699 >> loading file tokenizer_config.json\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|configuration_utils.py:599] 2023-09-04 18:35:01,710 >> Generate config GenerationConfig {\n", + " \"_from_model_config\": true,\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2,\n", + " \"pad_token_id\": 0,\n", + " \"transformers_version\": \"4.31.0\"\n", + "}\n", + "\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Loading Dataset Infos from /home/devcloud/.cache/huggingface/modules/datasets_modules/datasets/truthful_qa/63502f6bc6ee493830ce0843991b028d0ab568d221896b2ee3b8a5dfdaa9d7f4\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "09/04/2023 18:35:02 - INFO - datasets.info - Loading Dataset Infos from /home/devcloud/.cache/huggingface/modules/datasets_modules/datasets/truthful_qa/63502f6bc6ee493830ce0843991b028d0ab568d221896b2ee3b8a5dfdaa9d7f4\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Overwrite dataset info from restored data version if exists.\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "09/04/2023 18:35:02 - INFO - datasets.builder - Overwrite dataset info from restored data version if exists.\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Loading Dataset info from /home/devcloud/.cache/huggingface/datasets/truthful_qa/multiple_choice/1.1.0/63502f6bc6ee493830ce0843991b028d0ab568d221896b2ee3b8a5dfdaa9d7f4\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "09/04/2023 18:35:02 - INFO - datasets.info - Loading Dataset info from /home/devcloud/.cache/huggingface/datasets/truthful_qa/multiple_choice/1.1.0/63502f6bc6ee493830ce0843991b028d0ab568d221896b2ee3b8a5dfdaa9d7f4\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Found cached dataset truthful_qa 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+ "name": "stdout", + "output_type": "stream", + "text": [ + "Running loglikelihood requests\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "\r\n", + "100%|โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ| 5882/5882 [18:20<00:00, 5.34it/s]" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "09/04/2023 18:53:29 - INFO - intel_extension_for_transformers.llm.finetuning.finetuning - {'results': {'truthfulqa_mc': {'mc1': 0.3157894736842105, 'mc1_stderr': 0.016272287957916916, 'mc2': 0.4612383556358881, 'mc2_stderr': 0.015009882867823779}}, 'versions': {'truthfulqa_mc': 1}}\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "| Task |Version|Metric|Value | |Stderr|\n", + "|-------------|------:|------|-----:|---|-----:|\n", + "|truthfulqa_mc| 1|mc1 |0.3158|ยฑ |0.0163|\n", + "| | |mc2 |0.4612|ยฑ |0.0150|\n", + "\n" + ] + } + ], + "source": [ + "from intel_extension_for_transformers.neural_chat.chatbot import finetune_model\n", + "finetune_model(finetune_cfg)" + ] + }, + { + "cell_type": "code", + "execution_count": 19, + "id": "695ceb9c-3e64-4544-816a-560bd24f3605", + "metadata": {}, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting lm_eval\n", + " Downloading lm_eval-0.3.0-py3-none-any.whl (178 kB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m 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zstandard-0.22.0\n" + ] + } + ], + "source": [] + }, + { + "cell_type": "markdown", + "id": "4df8f1b4", + "metadata": { + "papermill": { + "duration": 0.021833, + "end_time": "2023-09-05T01:53:29.600781", + "exception": false, + "start_time": "2023-09-05T01:53:29.578948", + "status": "completed" + }, + "tags": [] + }, + "source": [ + "## 3. Finetune MPT on Intel Xeon CPU with LoRA" + ] + }, + { + "cell_type": "markdown", + "id": "a8fa63be", + "metadata": { + "papermill": { + "duration": 0.020948, + "end_time": "2023-09-05T01:53:29.643007", + "exception": false, + "start_time": "2023-09-05T01:53:29.622059", + "status": "completed" + }, + "tags": [] + }, + "source": [ + "### 3.1 Setup Finetuning Config" + ] + }, + { + "cell_type": "code", + "execution_count": 1, + "id": "932e2b52", + "metadata": { + "papermill": { + "duration": 0.045506, + "end_time": "2023-09-05T01:53:29.709472", + "exception": false, + "start_time": "2023-09-05T01:53:29.663966", + "status": "completed" + }, + "tags": [] + }, + "outputs": [ + { + "name": "stderr", + "output_type": "stream", + "text": [ + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/tqdm/auto.py:21: TqdmWarning: IProgress not found. Please update jupyter and ipywidgets. See https://ipywidgets.readthedocs.io/en/stable/user_install.html\n", + " from .autonotebook import tqdm as notebook_tqdm\n", + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/pydub/utils.py:170: RuntimeWarning: Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work\n", + " warn(\"Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work\", RuntimeWarning)\n", + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/pydantic/_internal/_fields.py:149: UserWarning: Field \"model_name_or_path\" has conflict with protected namespace \"model_\".\n", + "\n", + "You may be able to resolve this warning by setting `model_config['protected_namespaces'] = ()`.\n", + " warnings.warn(\n" + ] + } + ], + "source": [ + "from transformers import TrainingArguments\n", + "from intel_extension_for_transformers.neural_chat.config import (\n", + " ModelArguments,\n", + " DataArguments,\n", + " FinetuningArguments,\n", + " TextGenerationFinetuningConfig,\n", + ")\n", + "mpt_model_name_or_path = \"mistralai/Mistral-7B-v0.1\"\n", + "\n", + "model_args = ModelArguments(\n", + " model_name_or_path=mpt_model_name_or_path,\n", + " trust_remote_code=True,\n", + ")\n", + "\n", + "data_args = DataArguments(\n", + " train_file=\"dataset.json\",\n", + " dataset_concatenation=True,\n", + ")\n", + "\n", + "training_args = TrainingArguments(\n", + " output_dir=\"./mpt_peft_finetuned_model\",\n", + " overwrite_output_dir=True,\n", + " do_train=True,\n", + " do_eval=True,\n", + " per_device_train_batch_size=3,\n", + " gradient_accumulation_steps=1,\n", + " learning_rate=1e-4,\n", + " num_train_epochs=3,\n", + " save_strategy=\"no\",\n", + " log_level=\"info\",\n", + " save_total_limit=2,\n", + " save_steps=20,\n", + " bf16=True,\n", + ")\n", + "\n", + "finetune_args = FinetuningArguments(\n", + " lora_all_linear=True,\n", + " do_lm_eval=True,\n", + ")\n", + "\n", + "finetune_cfg = TextGenerationFinetuningConfig(\n", + " model_args=model_args,\n", + " data_args=data_args,\n", + " training_args=training_args,\n", + " finetune_args=finetune_args,\n", + ")" + ] + }, + { + "cell_type": "markdown", + "id": "c0814742", + "metadata": { + "papermill": { + "duration": 0.021156, + "end_time": "2023-09-05T01:53:29.760425", + "exception": false, + "start_time": "2023-09-05T01:53:29.739269", + "status": "completed" + }, + "tags": [] + }, + "source": [ + "### 3.2 Finetuning" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "bfd5ed90", + "metadata": { + "papermill": { + "duration": 53357.484821, + "end_time": "2023-09-05T16:42:47.266241", + "exception": false, + "start_time": "2023-09-05T01:53:29.781420", + "status": "completed" + }, + "tags": [] + }, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:00:33 - WARNING - intel_extension_for_transformers.llm.finetuning.finetuning - Process rank: 0, device: cpu\n", + "distributed training: True, 16-bits training: True\n", + "12/05/2023 19:00:33 - INFO - intel_extension_for_transformers.llm.finetuning.finetuning - Training/evaluation parameters TrainingArguments(\n", + "_n_gpu=0,\n", + "adafactor=False,\n", + "adam_beta1=0.9,\n", + "adam_beta2=0.999,\n", + "adam_epsilon=1e-08,\n", + "auto_find_batch_size=False,\n", + "bf16=True,\n", + "bf16_full_eval=False,\n", + "data_seed=None,\n", + "dataloader_drop_last=False,\n", + "dataloader_num_workers=0,\n", + "dataloader_pin_memory=True,\n", + "ddp_backend=None,\n", + "ddp_broadcast_buffers=None,\n", + "ddp_bucket_cap_mb=None,\n", + "ddp_find_unused_parameters=None,\n", + "ddp_timeout=1800,\n", + "debug=[],\n", + "deepspeed=None,\n", + "disable_tqdm=False,\n", + "dispatch_batches=None,\n", + "do_eval=True,\n", + "do_predict=False,\n", + "do_train=True,\n", + "eval_accumulation_steps=None,\n", + "eval_delay=0,\n", + "eval_steps=None,\n", + "evaluation_strategy=no,\n", + "fp16=False,\n", + "fp16_backend=auto,\n", + "fp16_full_eval=False,\n", + "fp16_opt_level=O1,\n", + "fsdp=[],\n", + "fsdp_config={'min_num_params': 0, 'xla': False, 'xla_fsdp_grad_ckpt': False},\n", + "fsdp_min_num_params=0,\n", + "fsdp_transformer_layer_cls_to_wrap=None,\n", + "full_determinism=False,\n", + "gradient_accumulation_steps=1,\n", + "gradient_checkpointing=False,\n", + "gradient_checkpointing_kwargs=None,\n", + "greater_is_better=None,\n", + "group_by_length=False,\n", + "half_precision_backend=auto,\n", + "hub_always_push=False,\n", + "hub_model_id=None,\n", + "hub_private_repo=False,\n", + "hub_strategy=every_save,\n", + "hub_token=,\n", + "ignore_data_skip=False,\n", + "include_inputs_for_metrics=False,\n", + "include_tokens_per_second=False,\n", + "jit_mode_eval=False,\n", + "label_names=None,\n", + "label_smoothing_factor=0.0,\n", + "learning_rate=0.0001,\n", + "length_column_name=length,\n", + "load_best_model_at_end=False,\n", + "local_rank=0,\n", + "log_level=info,\n", + "log_level_replica=warning,\n", + "log_on_each_node=True,\n", + "logging_dir=./mpt_peft_finetuned_model/runs/Dec05_19-00-33_shiv,\n", + "logging_first_step=False,\n", + "logging_nan_inf_filter=True,\n", + "logging_steps=500,\n", + "logging_strategy=steps,\n", + "lr_scheduler_type=linear,\n", + "max_grad_norm=1.0,\n", + "max_steps=-1,\n", + "metric_for_best_model=None,\n", + "mp_parameters=,\n", + "neftune_noise_alpha=None,\n", + "no_cuda=True,\n", + "num_train_epochs=3,\n", + "optim=adamw_torch,\n", + "optim_args=None,\n", + "output_dir=./mpt_peft_finetuned_model,\n", + "overwrite_output_dir=True,\n", + "past_index=-1,\n", + "per_device_eval_batch_size=8,\n", + "per_device_train_batch_size=3,\n", + "prediction_loss_only=False,\n", + "push_to_hub=False,\n", + "push_to_hub_model_id=None,\n", + "push_to_hub_organization=None,\n", + "push_to_hub_token=,\n", + "ray_scope=last,\n", + "remove_unused_columns=True,\n", + "report_to=[],\n", + "resume_from_checkpoint=None,\n", + "run_name=./mpt_peft_finetuned_model,\n", + "save_on_each_node=False,\n", + "save_safetensors=True,\n", + "save_steps=20,\n", + "save_strategy=no,\n", + "save_total_limit=2,\n", + "seed=42,\n", + "skip_memory_metrics=True,\n", + "split_batches=False,\n", + "tf32=None,\n", + "torch_compile=False,\n", + "torch_compile_backend=None,\n", + "torch_compile_mode=None,\n", + "torchdynamo=None,\n", + "tpu_metrics_debug=False,\n", + "tpu_num_cores=None,\n", + "use_cpu=True,\n", + "use_ipex=False,\n", + "use_legacy_prediction_loop=False,\n", + "use_mps_device=False,\n", + "warmup_ratio=0.0,\n", + "warmup_steps=0,\n", + "weight_decay=0.0,\n", + ")\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/transformers/training_args.py:1281: FutureWarning: using `no_cuda` is deprecated and will be removed in version 5.0 of ๐Ÿค— Transformers. Use `use_cpu` instead\n", + " warnings.warn(\n", + "[INFO|configuration_utils.py:717] 2023-12-05 19:00:34,274 >> loading configuration file config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/config.json\n", + "[INFO|configuration_utils.py:777] 2023-12-05 19:00:34,283 >> Model config MistralConfig {\n", + " \"_name_or_path\": \"mistralai/Mistral-7B-v0.1\",\n", + " \"architectures\": [\n", + " \"MistralForCausalLM\"\n", + " ],\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2,\n", + " \"hidden_act\": \"silu\",\n", + " \"hidden_size\": 4096,\n", + " \"initializer_range\": 0.02,\n", + " \"intermediate_size\": 14336,\n", + " \"max_position_embeddings\": 32768,\n", + " \"model_type\": \"mistral\",\n", + " \"num_attention_heads\": 32,\n", + " \"num_hidden_layers\": 32,\n", + " \"num_key_value_heads\": 8,\n", + " \"rms_norm_eps\": 1e-05,\n", + " \"rope_theta\": 10000.0,\n", + " \"sliding_window\": 4096,\n", + " \"tie_word_embeddings\": false,\n", + " \"torch_dtype\": \"bfloat16\",\n", + " \"transformers_version\": \"4.35.2\",\n", + " \"use_cache\": true,\n", + " \"vocab_size\": 32000\n", + "}\n", + "\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:00:34,406 >> loading file tokenizer.model from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/tokenizer.model\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:00:34,408 >> loading file added_tokens.json from cache at None\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:00:34,411 >> loading file special_tokens_map.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/special_tokens_map.json\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:00:34,413 >> loading file tokenizer_config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/tokenizer_config.json\n", + "[INFO|tokenization_utils_base.py:2022] 2023-12-05 19:00:34,416 >> loading file tokenizer.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/tokenizer.json\n", + "/home/ubuntu/jupyter_env/lib/python3.10/site-packages/datasets/load.py:2088: FutureWarning: 'use_auth_token' was deprecated in favor of 'token' in version 2.14.0 and will be removed in 3.0.0.\n", + "You can remove this warning by passing 'token=' instead.\n", + " warnings.warn(\n", + "Using custom data configuration default-c94ba64b8471dc7b\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:00:34 - 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INFO - datasets.info - Loading Dataset info from /home/ubuntu/.cache/huggingface/datasets/json/default-c94ba64b8471dc7b/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Using custom data configuration default-c94ba64b8471dc7b\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:00:36 - INFO - datasets.builder - Using custom data configuration default-c94ba64b8471dc7b\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Loading Dataset Infos from /home/ubuntu/jupyter_env/lib/python3.10/site-packages/datasets/packaged_modules/json\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:00:36 - INFO - datasets.info - Loading Dataset Infos from /home/ubuntu/jupyter_env/lib/python3.10/site-packages/datasets/packaged_modules/json\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Overwrite dataset info from restored data version if exists.\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:00:36 - INFO - datasets.builder - Overwrite dataset info from restored data version if exists.\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Loading Dataset info from /home/ubuntu/.cache/huggingface/datasets/json/default-c94ba64b8471dc7b/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:00:36 - INFO - datasets.info - Loading Dataset info from /home/ubuntu/.cache/huggingface/datasets/json/default-c94ba64b8471dc7b/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Found cached dataset json (/home/ubuntu/.cache/huggingface/datasets/json/default-c94ba64b8471dc7b/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96)\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:00:36 - INFO - datasets.builder - Found cached dataset json (/home/ubuntu/.cache/huggingface/datasets/json/default-c94ba64b8471dc7b/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96)\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Loading Dataset info from /home/ubuntu/.cache/huggingface/datasets/json/default-c94ba64b8471dc7b/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:00:36 - INFO - datasets.info - Loading Dataset info from /home/ubuntu/.cache/huggingface/datasets/json/default-c94ba64b8471dc7b/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|modeling_utils.py:3121] 2023-12-05 19:00:36,650 >> loading weights file pytorch_model.bin from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/pytorch_model.bin.index.json\n", + "[INFO|modeling_utils.py:1222] 2023-12-05 19:00:36,667 >> Instantiating MistralForCausalLM model under default dtype torch.bfloat16.\n", + "[INFO|configuration_utils.py:791] 2023-12-05 19:00:36,670 >> Generate config GenerationConfig {\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2\n", + "}\n", + "\n", + "Loading checkpoint shards: 100%|โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ| 2/2 [02:01<00:00, 60.62s/it]\n", + "[INFO|modeling_utils.py:3950] 2023-12-05 19:02:39,933 >> All model checkpoint weights were used when initializing MistralForCausalLM.\n", + "\n", + "[INFO|modeling_utils.py:3958] 2023-12-05 19:02:39,936 >> All the weights of MistralForCausalLM were initialized from the model checkpoint at mistralai/Mistral-7B-v0.1.\n", + "If your task is similar to the task the model of the checkpoint was trained on, you can already use MistralForCausalLM for predictions without further training.\n", + "[INFO|configuration_utils.py:751] 2023-12-05 19:02:40,044 >> loading configuration file generation_config.json from cache at /home/ubuntu/.cache/huggingface/hub/models--mistralai--Mistral-7B-v0.1/snapshots/5e9c98b96d071dce59368012254c55b0ec6f8658/generation_config.json\n", + "[INFO|configuration_utils.py:791] 2023-12-05 19:02:40,047 >> Generate config GenerationConfig {\n", + " \"bos_token_id\": 1,\n", + " \"eos_token_id\": 2\n", + "}\n", + "\n", + "Loading cached processed dataset at /home/ubuntu/.cache/huggingface/datasets/json/default-c94ba64b8471dc7b/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96/cache-03e7816b1538fe04.arrow\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "12/05/2023 19:02:40 - INFO - datasets.arrow_dataset - Loading cached processed dataset at /home/ubuntu/.cache/huggingface/datasets/json/default-c94ba64b8471dc7b/0.0.0/8bb11242116d547c741b2e8a1f18598ffdd40a1d4f2a2872c7a28b697434bc96/cache-03e7816b1538fe04.arrow\n", + "12/05/2023 19:02:41 - INFO - intel_extension_for_transformers.llm.finetuning.finetuning - Splitting train dataset in train and validation according to `eval_dataset_size`\n", + "12/05/2023 19:02:41 - INFO - intel_extension_for_transformers.llm.finetuning.finetuning - Using data collator of type DataCollatorForSeq2Seq\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:593] 2023-12-05 19:02:42,744 >> Using cpu_amp half precision backend\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "trainable params: 20,971,520 || all params: 7,262,703,616 || trainable%: 0.2887563792882719\n" + ] + }, + { + "name": "stderr", + "output_type": "stream", + "text": [ + "[INFO|trainer.py:1723] 2023-12-05 19:02:43,128 >> ***** Running training *****\n", + "[INFO|trainer.py:1724] 2023-12-05 19:02:43,130 >> Num examples = 279\n", + "[INFO|trainer.py:1725] 2023-12-05 19:02:43,132 >> Num Epochs = 3\n", + "[INFO|trainer.py:1726] 2023-12-05 19:02:43,133 >> Instantaneous batch size per device = 3\n", + "[INFO|trainer.py:1729] 2023-12-05 19:02:43,136 >> Total train batch size (w. parallel, distributed & accumulation) = 3\n", + "[INFO|trainer.py:1730] 2023-12-05 19:02:43,138 >> Gradient Accumulation steps = 1\n", + "[INFO|trainer.py:1731] 2023-12-05 19:02:43,140 >> Total optimization steps = 279\n", + "[INFO|trainer.py:1732] 2023-12-05 19:02:43,146 >> Number of trainable parameters = 20,971,520\n" + ] + }, + { + "data": { + "text/html": [ + "\n", + "

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" + ], + "text/plain": [ + "" + ] + }, + "metadata": {}, + "output_type": "display_data" + } + ], + "source": [ + "from intel_extension_for_transformers.neural_chat.chatbot import finetune_model\n", + "finetune_model(finetune_cfg)" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "9ab936d3-4804-4c95-a704-2d5801b4a418", + "metadata": {}, + "outputs": [], + "source": [] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "d902dd16-bb0f-4495-b623-34b134118bae", + "metadata": {}, + "outputs": [], + "source": [ + " " + ] + } + ], + "metadata": { + "kernelspec": { + "display_name": "Python 3 (ipykernel)", + "language": "python", + "name": "python3" + }, + "language_info": { + "codemirror_mode": { + "name": "ipython", + "version": 3 + }, + "file_extension": ".py", + "mimetype": "text/x-python", + "name": "python", + "nbconvert_exporter": "python", + "pygments_lexer": "ipython3", + "version": "3.10.12" + }, + "papermill": { + "default_parameters": {}, + "duration": 128369.690355, + "end_time": "2023-09-05T16:42:51.931791", + "environment_variables": {}, + "exception": null, + "input_path": "finetune_on_Intel_Xeon_CPU.ipynb", + "output_path": "tmp.ipynb", + "parameters": {}, + "start_time": "2023-09-04T05:03:22.241436", + "version": "2.4.0" + } + }, + "nbformat": 4, + "nbformat_minor": 5 +} diff --git a/ByteZen/LLM Finetuning/results/adapter_config.json b/ByteZen/LLM Finetuning/results/adapter_config.json new file mode 100644 index 00000000..82938798 --- /dev/null +++ b/ByteZen/LLM Finetuning/results/adapter_config.json @@ -0,0 +1,28 @@ +{ + "alpha_pattern": {}, + "auto_mapping": null, + "base_model_name_or_path": "mistralai/Mistral-7B-v0.1", + "bias": "none", + "fan_in_fan_out": false, + "inference_mode": true, + "init_lora_weights": true, + "layers_pattern": null, + "layers_to_transform": null, + "lora_alpha": 16, + "lora_dropout": 0.05, + "modules_to_save": null, + "peft_type": "LORA", + "r": 8, + "rank_pattern": {}, + "revision": null, + "target_modules": [ + "gate_proj", + "k_proj", + "o_proj", + "up_proj", + "down_proj", + "q_proj", + "v_proj" + ], + "task_type": "CAUSAL_LM" +} \ No newline at end of file diff --git a/ByteZen/LLM Finetuning/results/adapter_model .bin b/ByteZen/LLM Finetuning/results/adapter_model .bin new file mode 100644 index 00000000..1123f5cf Binary files /dev/null and b/ByteZen/LLM Finetuning/results/adapter_model .bin differ diff --git a/ByteZen/LLM Finetuning/training_data .jsonl b/ByteZen/LLM Finetuning/training_data .jsonl new file mode 100644 index 00000000..3ddfa270 --- /dev/null +++ b/ByteZen/LLM Finetuning/training_data .jsonl @@ -0,0 +1,1686 @@ +{"input":"Preciso que libere acesso \u00e0 pasta J\/RH","output":"1. Verifique as permiss\u00f5es de acesso \u00e0 pasta J\/RH. 2. Se necess\u00e1rio"} +{"input":"Unable to access the mapped drive due to 'The network connection was aborted by the local system' error.","output":"1. Verify network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'connection aborted' error persists."} +{"input":"Microsoft Outlook Calendar Reminders Not Popping Up","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nReconfigure reminder settings in Outlook options\\nVerify Microsoft 365 subscription status\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring reminder functionality."} +{"input":"Windows 10 Bluetooth not connecting to headphones","output":"1. Check Bluetooth device compatibility. 2. Restart Bluetooth services. 3. Update Bluetooth drivers. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Files added to OneDrive via email attachment don't sync properly","output":"1. Check email attachment file types and ensure they are supported by OneDrive. 2. Save the attachment to a local folder and manually upload it to OneDrive. 3. Verify the sender's email for any security settings affecting attachments. 4. Check for any email forwarding rules that may impact OneDrive syncing. 5. Ensure OneDrive is running and logged in when opening email attachments. 6. Investigate network connectivity issues that might affect email attachment downloads. 7. Clear the OneDrive cache to resolve any synchronization conflicts. 8. Monitor the OneDrive activity center for any error messages related to email attachment syncing. 9. Temporarily disable antivirus or firewall settings and attempt to sync the attachments again. 10. If the issue persists, contact Microsoft Support for advanced assistance."} +{"input":"Mapping drive results in 'The user credentials are incorrect' error.","output":"1. Verify the accuracy of user credentials. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Check user account permissions. 6. Contact OneDrive support if 'credentials incorrect' error persists."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist"} +{"input":"The app becomes unresponsive when dealing with complex data sets","output":"1. Investigate error code 0x80004005 for specific application-related fixes. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Optimize data handling settings in the application."} +{"input":"[TICKET ID] - New Support Ticket received - Request access to [NAME]s email","output":"1. Gather information about the specific email access request. 2. Verify the user details and email account associated with [NAME]. 3. Grant access to [NAME]'s email account as requested."} +{"input":"Unable to map the drive due to 'The network provider cannot accept the request' error.","output":"Ensure the network provider is operational and try again."} +{"input":"Technical hitches in O365\/M365, seeking assistance","output":"1. Verify internet connection stability. 2. Run Windows Update for the latest updates. 3. Check for conflicting browser extensions. 4. Reinstall O365\/M365 applications."} +{"input":"Bluetooth not working","output":"1. Restart the computer and Bluetooth device. 2. Update Bluetooth drivers. 3. Check if Bluetooth is enabled in settings. 4. Remove and re-pair devices."} +{"input":"Encountering 'OneDrive couldn't connect to server' errors.","output":"1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Check firewall\/antivirus settings. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"Atualiza\u00e7\u00e3o pacote office","output":"1. Investigate reported Office package update issues. 2. Check for available updates. 3. Resolve any identified issues with the update process."} +{"input":"Facing 'The network BIOS command limit has been reached' when accessing the mapped drive.","output":"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations."} +{"input":"I installed a VPN plugin on Chrome, and now it won't connect to the internet.","output":"1. Confirm the Flash plugin installation in Firefox. 2. Verify compatibility with the browser version. 3. Troubleshoot Flash settings or consider reinstalling the plugin."} +{"input":"Computador travando, muito lento","output":"Check the performance of the computer. If it's slow, troubleshoot the performance issue."} +{"input":"Windows 11 File Explorer not sorting files correctly","output":"1. Check folder view settings. 2. Reset folder options to default. 3. Run the Disk Cleanup utility. 4. Run the System File Checker (SFC)."} +{"input":"Files uploaded to OneDrive show 'upload paused' with no progress","output":"1. Check for any network connectivity issues on the local device. 2. Verify that OneDrive is not in a paused state manually. 3. Clear the OneDrive cache to resolve any synchronization conflicts. 4. Temporarily disable antivirus or firewall settings and attempt to resume the upload. 5. Ensure that the files are not in use or open in another application. 6. Check for any restrictions on file types or file sizes imposed by OneDrive. 7. Review the Windows Event Viewer for OneDrive-related errors. 8. Update the OneDrive application to the latest version. 9. Monitor the OneDrive activity center for any error messages related to the paused upload. 10. If the issue persists, contact Microsoft Support for further assistance."} +{"input":"Files in OneDrive show 'syncing, please wait' indefinitely.","output":"1. Check for conflicts with antivirus or security software. 2. Verify if there are network issues affecting OneDrive sync. 3. Restart OneDrive or repair the OneDrive installation."} +{"input":"Slow Startup","output":"Windows 10 Pro Version 21H2"} +{"input":"Microsoft Word Spell Check Not Working","output":"Check for pending updates for Microsoft Office\\nEnable spell check settings in Word options\\nRun the Microsoft Office Repair Tool\\nTest with a different document\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring spell check preferences."} +{"input":"Issues with Service-Now account access permissions after a recent upgrade","output":"1. Check for any specific error messages or notifications related to the recent upgrade. 2. Verify access permissions compatibility with the upgraded version. 3. Report specific access permission issues after the upgrade to the Service-Now support team."} +{"input":"Encountering 'An extended error has occurred' when mapping the drive.","output":"1. Double-check the server name or IP address entered when mapping the drive. 2. Verify that the user account has the necessary permissions for drive mapping. 3. Temporarily disable any firewall or security software to check for interference. 4. Update network drivers on the local device to the latest version. 5. Restart the local device and attempt to map the drive again. 6. Review system logs for any errors related to the extended error. 7. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Windows Defender Not Turning On","output":"check for conflicts with third-party antivirus software\\n- Restart Windows Defender service in Services\\n- Run the Windows Update troubleshooter\\n- manually Update Windows Defender definitions\\n- Verify System date and time settings\\nPreventative measures include regularly updating Windows and using a single antivirus solution."} +{"input":"The plugin doesn't display expected content on certain websites.","output":"1. Confirm if the plugin is updated to the latest version. 2. Check for known issues regarding media-rich websites in the plugin's documentation. 3. Consider disabling the plugin and checking for browser stability on those websites."} +{"input":"Windows 10 keyboard not working after update","output":"1. Restart the computer. 2. Check for Windows updates. 3. Update keyboard drivers. 4. 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Try installing the plugin in a different browser to identify the root cause."} +{"input":"I'm experiencing intermittent plugin functionality failures.","output":"1. Confirm if the session interruptions coincide with the latest update. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to see if the interruptions persist."} +{"input":"Sluggish behavior observed when using the application with specific workflow templates","output":"1. Prioritize optimization for specific workflow templates. 2. Check for updates addressing sluggishness with specific workflow templates. 3. Optimize system settings for handling diverse workflow templates. 4. Report workflow template-related sluggish behavior to the application support team."} +{"input":"Encountering 'The specified network name is no longer available' while accessing the mapped drive.","output":"1. Verify network name availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network name not available' error persists during drive access."} +{"input":"Sluggish behavior observed when using the application with specific display densities","output":"1. Check display density settings in the application. 2. Check for updates addressing display density-related sluggishness. 3. Optimize system resources for the specified display density. 4. Report display density-related sluggish behavior to the application support team."} +{"input":"[TICKET ID] - New Support Ticket received - Activation code for Blackberry","output":"Check the user's Blackberry settings. If there's an issue, troubleshoot as necessary."} +{"input":"Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.","output":"1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity."} +{"input":"Syncing stops with 'OneDrive sync is turned off' notifications.","output":"1. Check OneDrive sync settings. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync remains turned off."} +{"input":"Application Window Resizing Issue","output":"1. Check for graphics driver updates and install the latest version. 2. Verify if the issue occurs with specific applications or is system-wide. 3. Test in safe mode to rule out third-party software conflicts. 4. Disable display scaling for specific applications experiencing the issue. 5. Adjust display settings in the graphics control panel for custom resolutions. 6. Check for conflicting keyboard shortcuts triggering window resizing. 7. Run a malware scan to ensure the system is free of malicious software. 8. Review system logs for any relevant error messages or warnings. 9. If using multiple monitors, verify display settings and configurations. 10. If the problem persists, consider a system restore to a point before the issue occurred. If all else fails, contact NVIDIA support or seek assistance from relevant application forums."} +{"input":"Challenges encountered in restarting for Windows updates","output":"1. Ensure network connectivity for update downloads. 2. Check for conflicting Windows services. 3. Use Command Prompt to force restart if necessary. 4. Monitor task manager for resource-intensive processes."} +{"input":"Microsoft Outlook calendar reminders not working","output":"1. Check Outlook notification settings. 2. Run Outlook in safe mode. 3. Disable add-ins in Outlook. 4. Repair the Outlook data file."} +{"input":"Unexpected pauses in the application's responsiveness when accessing historical data","output":"1. Check data retrieval processes for historical data. 2. Check for updates addressing historical data retrieval-related pauses. 3. Optimize system resources for accessing historical data. 4. Report historical data retrieval-related pauses to the application support team."} +{"input":"Mapped drive shows as 'Connected' but doesn't allow file access.","output":"1. Verify file access permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive shows as 'connected' but access is denied."} +{"input":"Microsoft Edge not remembering passwords","output":"1. Check browser settings for password saving. 2. Clear browser cache and cookies. 3. Update Microsoft Edge to the latest version. 4. Reset browser settings to default."} +{"input":"Mapped drive prompts 'An unexpected network error occurred'.","output":"1. Check network status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'unexpected network error' prompts persist."} +{"input":"Facing 'The local device name is already in use' error when mapping the drive.","output":"Try using a different drive letter for mapping."} +{"input":"Basis User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Basis User Create Windows account for internal user [USERNAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME] Cost Center: 44257 Company: [COMPANY] France Department: [COMPANY] Street: [ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Country: Office: Important: Please set the EA10 to the following value: 13744 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Feb 1 2019 12:00AM Additional information:","output":"Check if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"Microsoft Teams video calls showing black screen","output":"1. Update Microsoft Teams to the latest version. 2. Check camera privacy settings. 3. Restart the Teams application. 4. Test video calls in another application."} +{"input":"Windows 11 Bluetooth pairing unsuccessful","output":"1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Remove and re-pair Bluetooth devices. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Edge won't let me enable the new ad-blocker plugin.","output":"1. Confirm the ad-blocker plugin installation in Chrome. 2. Check plugin settings for pop-up ad blocking. 3. Troubleshoot any issues preventing the ad-blocker from working."} +{"input":"Windows User Account Control Issues","output":"Adjust UAC settings in Control Panel\\n- check for pending updates for Windows\\n- Reset UAC preferences using group policy Editor\\n- test UAC prompts with a different user account\\n- Perform a clean boot to identify conflicting software\\nPreventative measures include regularly updating Windows and managing UAC settings appropriately."} +{"input":"Error connecting to VPN","output":"1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact VPN service provider for assistance."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"1. Verify system details and permissions. 2. Remove system from Nexthink according to the specified process."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Acesso a novo diret\u00f3rio","output":"1. Identify the details of the request for access to a new directory. 2. Grant access to the specified directory. 3. Confirm with the user that access to the new directory has been provided."} +{"input":"Windows 11 Action Center notifications not showing","output":"1. Check system time and date settings. 2. Restart Windows Explorer. 3. Check for Windows updates. 4. Disable unnecessary startup programs."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Identifying and addressing memory leaks affecting long-term application stability","output":"1. Utilize memory profiling tools to identify memory leaks. 2. Check for updates addressing memory leak-related stability issues. 3. Optimize memory management in the application. 4. Report memory leak-related stability concerns to the application support team."} +{"input":"Mapped drive shows as 'Connected' but doesn't allow file access.","output":"1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the issue."} +{"input":"Mapped drive becomes inaccessible after antivirus software updates.","output":"Check your antivirus settings to ensure it's not blocking access to the mapped drive."} +{"input":"Microsoft Word document layout messed up","output":"1. Check document styles and formatting. 2. Clear formatting and reapply styles. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation."} +{"input":"Microsoft Outlook Search Not Working","output":"Check for pending updates for Microsoft Office\\nRebuild Outlook search index\\nReset search options in Outlook settings\\nRepair Microsoft Outlook through Control Panel\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring search functionality."} +{"input":"Unable to access OneDrive online, sync errors persist.","output":"1. Verify your internet connection stability. 2. Check for any ongoing service outages or maintenance on the OneDrive status page. 3. Try accessing OneDrive from a different browser or device. 4. If the issue persists, consider reinstalling OneDrive."} +{"input":"Windows 11 Start Menu Not Responding","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Start Menu Troubleshooter\\nReconfigure Start menu layout\\nPerform a system restore to a previous point\\nPreventative measures include regularly updating Windows and monitoring Start menu responsiveness."} +{"input":"Windows System Restore Failure","output":"Disable antivirus software temporarily\\n- check for pending updates for Windows\\n- Run the System restore troubleshooter\\n- Perform a clean boot and attempt System restore\\n- test restoring to a different restore point\\nPreventative measures include regularly creating restore points and monitoring System stability."} +{"input":"OneDrive fails to sync, displaying 'sync pending' for hours.","output":"1. Check for conflicts with antivirus or security software. 2. Verify if there are network issues affecting OneDrive sync. 3. Reauthorize or sign in to your Microsoft account on OneDrive."} +{"input":"Application crashes on startup","output":"1. Check for application updates. 2. Run the application as an administrator. 3. Update Microsoft Visual C++ Redistributable. 4. Reinstall the application. 5. Check for Windows updates."} +{"input":"Windows 10 File History Not Restoring Files","output":"Check for pending updates for Windows\\nReset File History settings in Control Panel\\nRun the File History Troubleshooter\\nVerify external drive connections\\nReconfigure File History restore options\\nPreventative measures include regularly updating Windows and monitoring File History backup and restore processes."} +{"input":"The application's performance deteriorates over prolonged usage","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor system resources for prolonged usage effects. 5. Consider periodic application restarts for performance maintenance."} +{"input":"The plugin's latest version causes browser performance issues.","output":"1. Review error messages to identify specific configuration issues. 2. Check the plugin's documentation for troubleshooting guidance. 3. Consider reaching out to the plugin developer for assistance."} +{"input":"Skype sem acesso.","output":"Check the user's Skype settings and internet connection. If the issue persists, try reinstalling Skype."} +{"input":"Unable to map the drive due to 'The network provider cannot accept the request' error.","output":"1. Verify network connectivity and resolve any issues affecting the connection. 2. Temporarily disable any firewall or security software to check for interference. 3. Check for any conflicting network protocols or configurations. 4. Update network drivers on the local device to the latest version. 5. Manually disconnect any existing mapped drives and attempt to map the drive again. 6. Restart the local device and review system logs for any errors related to the network provider error. 7. If the issue persists, contact your network administrator for further assistance."} +{"input":"Edge is crashing when I try to use the new video conferencing plugin.","output":"1. Confirm the image viewer plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues preventing image loading."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Edge won't let me disable the ad-blocker plugin.","output":"1. Confirm the video plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Test video playback without the plugin to identify the cause."} +{"input":"Sluggish behavior when using specific features or tools within the app","output":"1. Update the application to the latest version. 2. Check for conflicting software or plugins. 3. Reset application settings to default. 4. Contact application support for specific feature-related issues."} +{"input":"OneDrive sync fails for files with non-English characters in the filename.","output":"Try renaming the file with English characters and sync again."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Difficulty in recovering from unexpected errors or crashes within the app","output":"1. Check for updates addressing crash recovery issues. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider reinstalling the application."} +{"input":"Windows 11 Task View not showing all open windows","output":"1. Restart Windows Explorer. 2. Check Task View settings. 3. Reconnect monitors. 4. Run the System File Checker (SFC)."} +{"input":"Windows File Explorer Crashes","output":"- Restart File Explorer in Task Manager\\n- Disable third-party shell extensions\\n- Run System File Checker (SFC)\\n- Check for pending updates for Windows\\n- Test File Explorer in Safe Mode\\nPreventative measures include avoiding excessive file operations"} +{"input":"Windows 11 virtual desktops not working","output":"1. Restart Windows Explorer. 2. Check virtual desktop settings in Task View. 3. Disable third-party virtual desktop tools. 4. Run the System File Checker (SFC)."} +{"input":"My Chrome browser is freezing after I installed the new PDF viewer plugin.","output":"1. Access the Firefox extensions or plugins settings. 2. Check for updates for the Silverlight plugin. 3. Troubleshoot any update errors or conflicts preventing the update."} +{"input":"System clock synchronization issue","output":"1. Update date and time settings. 2. Restart the Windows Time service. 3. Check for Windows updates. 4. Try a different time server. 5. Reset the BIOS\/UEFI clock settings."} +{"input":"Difficulty in performing tasks efficiently due to slow application response","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize application settings for faster response. 5. Consider upgrading hardware components for improved efficiency."} +{"input":"Light User for external - [TICKET ID] - [NAME] PaulaService Request: Light User for external Create Light user for [USERNAME] [NAME] Paula Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44288 Function: HR ASSISTANT Company: SETRATA Department: [COMPANY]_HR-[ADDRESS] [ADDRESS]. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Not defined Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Desired date: Jan 10 2019 3:00AM Additional information:","output":"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"Files added to OneDrive via mobile don't appear on desktop.","output":"1. Confirm that the mobile device and desktop are using the same OneDrive account. 2. Check if there are any sync delays between devices. 3. Manually initiate a sync on both devices to ensure updates are pushed. 4. Review the OneDrive activity logs for any reported issues."} +{"input":"Internet Explorer is not recognizing the new PDF viewer plugin I installed.","output":"1. Identify the specific plugin causing Edge crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further crashes."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"1. Gather information about the Basis User request for [USERNAME]. 2. Create a new Basis User account. 3. Confirm the completion of the Basis User creation process."} +{"input":"Microsoft Outlook Calendar Appointments Missing","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nReconfigure calendar sync settings in Outlook options\\nVerify Microsoft 365 subscription status\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring calendar synchronization."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION])","output":"1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings."} +{"input":"Error opening PDF files","output":"1. Update Adobe Acrobat Reader. 2. Try a different PDF reader. 3. Repair Adobe Acrobat Reader through Control Panel. 4. Check for file corruption in PDF files."} +{"input":"The plugin's update notification keeps reappearing despite updating.","output":"1. Identify the webpages causing plugin crashes. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily when accessing those webpages."} +{"input":"Windows 10 Keyboard Not Working After Update","output":"Check for pending updates for Windows\\nUpdate keyboard drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure keyboard settings in Control Panel\\nTest with a different user account\\nPreventative measures include regularly updating Windows and using compatible keyboard drivers."} +{"input":"[TICKET ID] - New Support Ticket received - BB Work will not open","output":"1. Verify user's device compatibility. 2. Check if there are any issues with the Blackberry Work application."} +{"input":"Intranet Profile Update Page","output":"Check the user's access to the intranet profile update page. If there are any issues, troubleshoot as necessary."} +{"input":"OneDrive displays 'file upload failed' for files with certain formats.","output":"Check if the file format is supported by OneDrive."} +{"input":"Encountering 'OneDrive sync is stuck on processing changes' indefinitely.","output":"1. Check for conflicts in the activity center. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if processing changes remains stuck."} +{"input":"[TICKET ID] - New Support Ticket received - Altera\u00e7\u00e3o de email[LOCATION]","output":"Check the user's email settings and make the necessary changes."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - TELEFONO ROTO","output":"1. Check if the phone model is repairable. 2. Provide instructions for device replacement."} +{"input":"Create Shared Mailbox - [EMAIL] - [USERNAME]","output":"Ensure user has the necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"Loading screens taking longer than usual, seeking ways to optimize","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize application loading processes. 5. Consider upgrading hardware components for faster loading."} +{"input":"Microsoft Edge not responding to touchpad gestures","output":"1. Clear browser cache and cookies. 2. Check touchpad settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test touchpad gestures in another browser."} +{"input":"Mapped drive becomes inaccessible after recent firewall updates.","output":"1. Review recent changes to firewall settings affecting drive access. 2. Ensure firewall rules permit the necessary network traffic. 3. Restart the computer to apply any updated firewall configurations."} +{"input":"OneDrive constantly shows 'Processing changes' but fails to complete the sync process, resulting in outdated files on various devices.","output":"1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Check for large or problematic files. 4. Ensure file and folder names meet OneDrive requirements. 5. Clear OneDrive cache. 6. Reset OneDrive settings. 7. Reauthorize OneDrive account. 8. Contact OneDrive support for assistance."} +{"input":"Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.","output":"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations."} +{"input":"Windows Defender blocking harmless program","output":"1. Check for false positives in Windows Defender. 2. Exclude the program from Windows Defender scans. 3. Submit the file to Microsoft for analysis. 4. Disable real-time protection temporarily."} +{"input":"Outlook crashes when sending email","output":"1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app."} +{"input":"OneDrive sync repeatedly asks for credentials but fails.","output":"1. Check account credentials for accuracy. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if needed."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Microsoft Excel VBA Macros Not Running","output":"Check for pending updates for Microsoft Office\\nEnable macro settings in Excel options\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring macro security settings."} +{"input":"Bluetooth Audio Sync Issues","output":"Disconnect and reconnect Bluetooth headphones\\n- Update Bluetooth drivers from Device Manager\\n- check for interference from other Bluetooth devices\\n- Adjust audio settings in the playback Device settings\\n- test audio with a different Bluetooth device\\nPreventative measures include updating Bluetooth drivers regularly and avoiding interference from other electronic devices."} +{"input":"Encountering 'The network location cannot be reached' when attempting to access the mapped drive.","output":"1. Check network location accessibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network location' error persists."} +{"input":"Application not responding","output":"1. Close and restart the application. 2. Check for application updates. 3. Disable unnecessary background processes. 4. Run a system file check using SFC \/scannow."} +{"input":"Application response times are inconsistent, looking for a fix","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor system resources for inconsistencies. 5. Optimize application settings for performance."} +{"input":"OneDrive sync fails after adding new files to an existing folder.","output":"1. Check for folder-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if new files persistently fail to sync."} +{"input":"Mapped drive becomes unresponsive, requiring a system restart to reconnect","output":"1. Check for any network connectivity issues between the local device and the server hosting the shared drive. 2. Verify that the server is operational and reachable on the network. 3. Manually disconnect the mapped drive and attempt to reconnect using the full UNC path. 4. Review system logs for any errors or warnings related to the unresponsiveness. 5. Update network drivers on the local device to the latest version. 6. Temporarily disable any firewall or security software to check for interference. 7. Check if there are any background processes or applications causing resource contention. 8. Monitor system resources, such as CPU and memory usage, during the drive mapping. 9. If the issue persists, contact your network administrator for further assistance."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"1. Confirm shared mailbox access details. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights."} +{"input":"The plugin's features are grayed out and unclickable.","output":"1. Wait for some time to see if the installation progresses. 2. If frozen, close and reopen the browser, then check the plugin status. 3. Consider reinstalling the plugin if the issue persists."} +{"input":"Microsoft Edge not responding to touchpad gestures","output":"1. Clear browser cache and cookies. 2. Check touchpad settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test touchpad gestures in another browser."} +{"input":"Windows 11 Multiple Desktops Not Working","output":"Check for pending updates for Windows\\nReset Task View preferences in Settings\\nRun the Windows Update Troubleshooter\\nReconfigure virtual desktop settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and managing virtual desktop configurations."} +{"input":"OneDrive displays 'We couldn't merge changes' errors frequently.","output":"1. Review the specific files or folders triggering the merge errors. 2. Manually attempt to upload the problematic files to force a merge. 3. Check for any conflicting changes on other devices. 4. Ensure your OneDrive client is up-to-date."} +{"input":"Frequent occurrences of database timeouts affecting overall application performance","output":"1. Check database connectivity and configuration. 2. Check for updates addressing database timeout issues. 3. Optimize system resources for improved database performance. 4. Report database timeout-related issues to the application support team."} +{"input":"Mapped drive shows 'Access Denied' for specific folders despite having permissions.","output":"1. Verify folder-specific permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'access denied' persists for specific folders."} +{"input":"Struggling to complete system restart for Windows updates","output":"1. Review Windows Update history for failed installations. 2. Investigate potential malware interference. 3. Use System Restore to revert to a stable state. 4. Contact Windows support for advanced troubleshooting."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist"} +{"input":"Microsoft Outlook Emails Stuck in Outbox","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nReconfigure email account settings in Outlook\\nVerify Microsoft 365 subscription status\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring email sending functionality."} +{"input":"Microsoft Excel formulas returning errors","output":"1. Check formula syntax and cell references. 2. Verify data types in cells. 3. Disable third-party Excel add-ins. 4. Update Microsoft Excel to the latest version."} +{"input":"access to s3 bucket","output":"1. Check the AWS IAM permissions for the user requesting access. 2. Ensure that the user has the necessary S3 bucket access rights. 3. If issues persist"} +{"input":"Experiencing delays when opening and closing the application","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor background processes impacting opening and closing times. 5. Optimize application settings for faster response."} +{"input":"Encountering 'The specified network password is not correct' while mapping the drive.","output":"Ensure the network password is correct and try again."} +{"input":"Facing 'The remote procedure call failed' when attempting to map the drive.","output":"Try restarting your system and mapping the drive again."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Init","output":"Unknown"} +{"input":"The application's API response times have increased significantly, impacting integrations","output":"1. Verify API configurations for integration. 2. Check for updates addressing API response time issues. 3. Optimize system resources for efficient API communication. 4. Report significant API response time increases to the application support team."} +{"input":"Continual rise in CPU usage leading to slower processing speeds","output":"1. Check for background processes on macOS Activity Monitor. 2. Verify system for potential overheating issues. 3. Optimize startup items for improved boot times. 4. Monitor system resource usage regularly."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"Application Print Dialog Not Responding","output":"End the application process in Task Manager\\n- check for pending updates for the application\\n- Disable third-party print management tools\\n- reinstall the application if necessary\\n- test printing with a different application\\nPreventative measures include regularly updating applications and checking for compatibility issues."} +{"input":"O365\/M365 performance hindered by technical issues","output":"1. Verify system date and time settings. 2. Run SFC (System File Checker) scan for corrupted system files. 3. Disable antivirus temporarily for testing. 4. Review event logs for specific error details."} +{"input":"Basis User - [TICKET ID] -Service Request: Basis User Create Windows account for internal user Firstname: [NAME] Lastname: [USERNAME] Cost Center: 44288 Company: Department: [LOCATION] Street: ZIP: City: Country: [ADDRESS] Office: Important: Please set the EA10 to the following value: 13708 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Jan 15 2019 3:00AM Additional information:","output":"1. Process the service request for creating a Windows account for Basis User. 2. Collect the required user details"} +{"input":"No access GTC_SLAR","output":"Check the user's access to GTC_SLAR. If there are any issues, troubleshoot as necessary."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"1. Access Nexthink and identify the system [SERVER]. 2. Follow the End Of Life process to remove the system from Nexthink. 3. Check for any reservations associated with the system and remove them. 4. Note down corresponding IP(s) and inform [COMPANY] network team if needed."} +{"input":"Safari crashes every time I try to use the Flash plugin.","output":"1. Verify the Java plugin installation in Internet Explorer. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the problematic plugin."} +{"input":"Initiated by [COMPANY][LOCATION]- Vulnerable[LOCATION]on [SERVER] customer. [COMPANY][LOCATION]tasked [COMPANY] IT to track [COMPANY] systems with identified vulnerabilities and furthermore to initiate mandatory procedures. This message is just for you information. You will receive further details within a short time. Kind regards. [COMPANY] IT Services","output":"1. Review the message regarding the vulnerable system [SERVER]. 2. Initiate tracking of [COMPANY] systems with vulnerabilities. 3. Follow mandatory procedures for vulnerable systems. 4. Await further details from [COMPANY] IT Services."} +{"input":"Cursor Lag in Graphics Design Software","output":"1. Check for updated graphics drivers and install the latest version. 2. Adjust graphics settings within the design software for optimal performance. 3. Verify if the issue occurs across multiple design applications or is specific to one. 4. Increase the system's virtual memory allocation. 5. Close unnecessary background applications to free up system resources. 6. Test the performance with hardware acceleration enabled\/disabled in the design software settings. 7. Confirm that the design software is compatible with the installed operating system. 8. Monitor CPU and GPU temperatures to ensure there is no overheating. 9. Adjust the size of the document or canvas in the design software. 10. If the problem persists, consider upgrading hardware components or seek assistance from the design software's support forums."} +{"input":"Encountering 'The specified network resource or device is no longer available' while accessing the mapped drive.","output":"Ensure the network resource or device is available and try again."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - Request access to [NAME]s email","output":"1. Gather information about the specific email access request. 2. Verify the user details and email account associated with [NAME]. 3. Grant access to [NAME]'s email account as requested. Ajuste as permiss\u00f5es de acordo com a solicita\u00e7\u00e3o. 3. Confirme com o solicitante se o acesso foi concedido corretamente."} +{"input":"High CPU utilization causing decline in processing speeds","output":"1. Run a thorough malware scan to eliminate potential threats. 2. Monitor CPU temperatures for signs of overheating. 3. Check for software conflicts and update applications. 4. Consider upgrading to a more powerful CPU or additional RAM."} +{"input":"Mapped drive disconnects automatically after an idle period.","output":"Check your network settings and ensure the connection does not drop due to inactivity."} +{"input":"Mapped drive prompts 'The semaphore timeout period has expired'.","output":"1. Check network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'semaphore timeout expired' prompts persist."} +{"input":"[TICKET ID] - New Support Ticket received - quitar accesos de carpeta RRHH","output":"1. Examine the new support ticket regarding removal of access to RRHH folder. 2. Gather details on the access removal request. 3. Proceed with removing the specified folder access."} +{"input":"Windows 10 File Explorer not responding","output":"Clear File Explorer history and recent files\\n- Disable Quick Access in File Explorer options\\n- Run System File Checker (SFC) to check for and repair corrupted system files\\n- Check for Windows updates and install any pending updates"} +{"input":"Windows 10 brightness control not working","output":"1. Update graphics drivers. 2. Disable and re-enable the display adapter. 3. Check for Windows updates. 4. Test on a different user profile."} +{"input":"The plugin prompts for reinstallation each time the browser restarts.","output":"1. Check the browser's extensions or plugins settings for the specific plugin. 2. Verify that the plugin is enabled and properly installed. 3. Consider reaching out to the plugin developer or community for assistance."} +{"input":"Need assistance with necessary system reboots for pending Windows updates","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Random system freezes","output":"1. Check for system updates. 2. Update graphics drivers. 3. Run a memory diagnostic. 4. Disable unnecessary startup programs. 5. Check for overheating issues."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"OneDrive fails to sync large files, getting stuck midway.","output":"1. Verify if there are any file size limits imposed by OneDrive. 2. Check your internet connection stability during the sync. 3. Break large files into smaller chunks before syncing. 4. Restart the sync process for the affected files. 5. Update your OneDrive client to the latest version."} +{"input":"Error connecting to a specific printer","output":"1. Check printer connections. 2. Verify permissions on the printer. 3. Reconnect to the printer. 4. Restart the Print Spooler service. 5. Check for Windows updates related to printing."} +{"input":"OneDrive continuously shows 'Processing changes' but doesn't sync.","output":"1. Check for large files causing delays. 2. Verify OneDrive service status. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Check for any ongoing maintenance. 7. Reauthorize OneDrive account. 8. If the issue persists, contact OneDrive support."} +{"input":"[TICKET ID] - New Support Ticket received - instalacion de onedrive","output":"Check if OneDrive is installed on the user's system. If not, install OneDrive."} +{"input":"The application's performance seems to vary based on specific data visualization settings","output":"1. Prioritize performance for specific data visualization settings. 2. Check for updates addressing visualization setting-related variations. 3. Optimize system settings for data visualization tasks. 4. Report data visualization setting-related performance variations to the application support team."} +{"input":"File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION])","output":"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"I can't find the plugin icon on the toolbar despite successful installation.","output":"1. Verify recent changes in the browser or system that may impact the plugin. 2. Check for updates or known issues related to the plugin. 3. Consider reinstalling the plugin or seeking support from the developer."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"1. Access Nexthink and locate the system [SERVER]. 2. Follow the process to set the system to End Of Life in Nexthink. 3. Check for any existing reservations and remove them. 4. Note down corresponding IP(s) and inform [COMPANY] network team about firewall rule removal."} +{"input":"Microsoft Edge Favorites Disappeared","output":"Check for pending updates for Microsoft Edge\\nRestore favorites from the backup folder\\nRun the Windows Update Troubleshooter\\nReconfigure sync settings for Microsoft Edge\\nTest with a different user account\\nPreventative measures include regularly updating browsers and creating periodic backups of favorites."} +{"input":"Mapped drive fails to connect after changing the network password.","output":"1. Check password compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive fails to connect after password change."} +{"input":"Internet Browser Not Opening","output":"End the Microsoft Edge process in Task Manager\\n- Clear browsing data and cache\\n- Disable unwanted extensions in Edge\\n- repair or reinstall Microsoft Edge\\n- Create a new user profile and test Edge\\nPreventative measures include keeping Edge updated and avoiding the installation of conflicting browser extensions."} +{"input":"Error accessing external hard drive","output":"1. Check USB connections. 2. Try a different USB port. 3. Update USB drivers. 4. Test the hard drive on another computer. 5. Run disk management to check for drive recognition issues."} +{"input":"[TICKET ID] - New Support Ticket received - Create[LOCATION]entry [COMPANY]up.ads.dir","output":"1. Review the new support ticket for creating [LOCATION] entry in [COMPANY]up.ads.dir. 2. Gather necessary details and requirements. 3. Proceed with creating the required entry."} +{"input":"Windows 10 touchpad gestures not working","output":"1. Update touchpad drivers. 2. Check touchpad settings in Windows. 3. Restart the computer. 4. Run the Hardware Troubleshooter in Settings."} +{"input":"Basis User - [TICKET ID] - Eisinger. [NAME] ([COMPANY]. [LOCATION])Service Request: Basis User Create Windows account for internal user Eisinger. [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME] Cost Center: 174406 Company: [COMPANY] [ADDRESS] GmbH Department: [ADDRESS] City: [ADDRESS] Country: Germany Office: Important: Please set the EA10 to the following value: 13630 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: (RW) H:\/%username%","output":"Unknown"} +{"input":"The plugin's installation leads to browser performance degradation.","output":"1. Verify the update process was completed successfully. 2. Check the plugin settings for any changes or missing functionalities. 3. Consider reinstalling the previous version of the plugin or reaching out to the developer for support."} +{"input":"Encountering 'There was a problem connecting to the server' error during drive mapping.","output":"1. Verify server connection. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'server connection' error persists during drive mapping."} +{"input":"Windows 10 File History Not Working","output":"check for pending updates for Windows\\n- Reset File history settings in Control Panel\\n- Run the File history troubleshooter\\n- Verify external drive connections\\n- Reconfigure File history backup frequency\\nPreventative measures include regularly updating Windows and monitoring File history backup status."} +{"input":"Windows 10 Microsoft Store Download Issues","output":"Check for pending updates for Windows\\nReset Microsoft Store preferences in Settings\\nRun the Windows Store Apps troubleshooter\\nClear Microsoft Store cache from Apps settings\\nReinstall problematic apps\\nPreventative measures include regularly updating Windows and monitoring app download reliability."} +{"input":"Mapped drive shows as 'Disconnected Network Drive' without access","output":"1. Restart the local device and check if the mapped drive reconnects. 2. Verify network connectivity and ensure the server hosting the shared drive is accessible. 3. Check if there are any intermittent network issues causing the disconnection. 4. Manually disconnect the mapped drive and attempt to reconnect using the full UNC path. 5. Review system logs for any errors related to the mapped drive disconnection. 6. Update network drivers on the local device to the latest version. 7. Temporarily disable any firewall or security software to check for interference. 8. If the mapped drive persists as 'Disconnected,' remove and recreate the mapping. 9. If the issue persists, contact your network administrator for further assistance."} +{"input":"Agenda Master - OutlookCriar Agenda Master no Outlook para que possamos inserir eventos. viagens. dentre outros. acesso para Gerentes. Gestores. Coordenadores. inserir mais de um compromisso na mesma data e hor\u00e1rio.","output":"1. Verify user's permissions for creating Agenda Master. 2. Check if the requested features are supported in Outlook."} +{"input":"Mapped drive disconnects upon system sleep or hibernation.","output":"Try changing your system settings to prevent disconnection during sleep or hibernation."} +{"input":"Microsoft Teams video calls not showing participant video","output":"1. Update Microsoft Teams to the latest version. 2. Check camera settings in Teams. 3. Restart the Teams application. 4. Test video calls in another application."} +{"input":"Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.","output":"1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity."} +{"input":"Encountering 'OneDrive sync issues detected' notifications.","output":"1. Review the details provided in the sync issues notification. 2. Check for any file or folder conflicts and resolve them. 3. Ensure your OneDrive client is up-to-date. 4. Consider pausing and resuming sync to kick-start the process."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Initiated by [COMPANY][LOCATION]- Vulnerable Intel[LOCATION]on [SERVER]","output":"1. Verify server details and permissions. 2. Check if there are any security vulnerabilities on [SERVER]."} +{"input":"The plugin update is causing conflicts with other browser extensions.","output":"1. Identify the plugin causing browser crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further crashes."} +{"input":"Windows 11 network drive not connecting","output":"1. Check network drive credentials. 2. Restart the computer and router. 3. Update network drivers. 4. Run the Network Troubleshooter in Settings."} +{"input":"The application's session management needs improvement for optimal performance","output":"1. Review and enhance the application's session management for optimal performance. 2. Check for updates addressing challenges in session management. 3. Optimize session management configurations. 4. Report issues with session management impacting performance to the application support team."} +{"input":"Windows update failed to install","output":"1. Restart your PC and try updating again. 2. Run the Windows Update Troubleshooter. 3. Check your internet connection. 4. Disable your antivirus temporarily. 5. Free up disk space."} +{"input":"Wi-Fi keeps disconnecting","output":"1. Troubleshoot problems using Windows Network Diagnostics. 2. Update network adapter driver. 3. Change power management settings for the network adapter. 4. Reset network settings."} +{"input":"Problem with my user","output":"1. Gather more information about the specific problem with the user account. 2. Check for any error messages or issues reported by the user. 3. If possible"} +{"input":"Windows 11 Start Menu not responding","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Perform a System Restore to a previous stable state. 4. Run the Start Menu Troubleshooter in Settings."} +{"input":"Application takes longer to load on certain network connections","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify network connection stability. 4. Optimize application settings for varied network conditions. 5. Consider upgrading network hardware for faster connections."} +{"input":"Create Shared Mailbox - [EMAIL] - my[COMPANY]","output":"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - configuacion nuevo telefono","output":"1. Verify new phone configuration details. 2. Check for any reported issues with phone setup. 3. Initiate phone configuration based on provided information."} +{"input":"Facing 'A security package specific error occurred' when mapping the drive.","output":"1. Check security package compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'security package' error persists during drive mapping."} +{"input":"I receive a 'plugin has crashed' message frequently.","output":"1. Verify the update process was completed successfully. 2. Check the plugin settings for any changes or missing functionalities. 3. Consider reinstalling the previous version of the plugin or reaching out to the developer for support."} +{"input":"Facing obstacles during Windows updates restart","output":"1. Investigate potential driver issues. 2. Run Windows Update troubleshooter. 3. Temporarily disable non-essential startup programs. 4. Consult Windows support forums for specific error resolutions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Microsoft Teams audio\/visual glitches","output":"Minimize background noise levels by using earphones or muting the mic when not speaking\\n- Switch between speakers, headsets, or webcams to identify the faulty component(s)\\n- Modify video resolution and compression settings within Teams preferences\\n-"} +{"input":"Facing 'The specified server cannot perform the requested operation' intermittently while attempting to map the drive.","output":"1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable."} +{"input":"Not receiving email notifications from Service-Now; checking email settings","output":"1. Check email notification settings in the Service-Now account. 2. Verify the email address for notifications. 3. Check email spam or junk folders for misplaced notifications. 4. Report ongoing issues with email notifications to the Service-Now support team."} +{"input":"Microsoft Teams screen sharing freezing","output":"1. Update Microsoft Teams to the latest version. 2. Check Teams screen sharing settings. 3. Restart the Teams application. 4. Test screen sharing in another meeting."} +{"input":"Application's performance degrades when using specific external accessories","output":"1. Update external accessory drivers. 2. Check for updates addressing compatibility issues. 3. Optimize system settings for accessory usage. 4. Report accessory-related performance degradation to the application support team."} +{"input":"Slow rendering of complex UI components, impacting the user experience","output":"1. Check graphics card compatibility and drivers for UI rendering. 2. Check for updates addressing slow rendering of UI components. 3. Optimize system resources for efficient UI rendering. 4. Report slow UI rendering issues to the application support team."} +{"input":"[TICKET ID] - New Support Ticket received - Mobile Device - [TICKET ID] - [NAME]. [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify user's mobile device. 2. Check if the ticket ID is valid."} +{"input":"Windows Task Manager Not Responding","output":"- Restart Task Manager using Ctrl + Shift + Esc\\n- Run System File Checker (SFC)\\n- Check for pending updates for Windows\\n- Perform a clean boot to identify conflicting software\\n- Test Task Manager in Safe Mode\\nPreventative measures include avoiding ex"} +{"input":"[TICKET ID] - New Support Ticket received - activacion Blackberry Work","output":"1. Check Blackberry Work activation process. 2. Verify user's permissions for application activation."} +{"input":"Missing connection to [SOFTWARE] \/ Update on [SERVER]","output":"Check the server's connection to the update server. If there's an issue, troubleshoot the connection problem."} +{"input":"Windows 10 printer not responding","output":"1. Restart the Print Spooler service. 2. Check printer power and connectivity. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings."} +{"input":"[PASSWORD] - New Support Ticket received - Problema con contrase\u00f1a","output":"Check the user's password settings. If there's an issue, troubleshoot as necessary."} +{"input":"[TICKET ID] - New Support Ticket received - Request access to [NAME]s email","output":"1. Gather information about the specific email access request. 2. Verify the user details and email account associated with [NAME]. 3. Grant access to [NAME]'s email account as requested."} +{"input":"Error playing music","output":"1. Update media player software. 2. Check music file format compatibility. 3. Update audio drivers. 4. Run the Windows Media Player Troubleshooter. 5. Check for Windows updates."} +{"input":"Permission for Skype","output":"1. Confirm reported permission issue. 2. Verify user's Skype permissions. 3. Grant necessary access to resolve the issue."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Process the request for file share access. 2. Identify the specific user ([NAME]) and location details. 3. Grant the necessary access permissions as requested."} +{"input":"Technical difficulties with O365\/M365 applications","output":"1. Check Microsoft 365 Service Status for reported issues. 2. Reinstall Microsoft Office applications. 3. Verify account credentials and permissions. 4. Explore online forums for application-specific troubleshooting. 5. Contact Microsoft Support for detailed assistance."} +{"input":"Microsoft Word AutoSave Not Working","output":"Check for pending updates for Microsoft Office\\nReset AutoSave preferences in Word options\\nRun the Microsoft Office Repair Tool\\nTest with a different document\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring document save behavior."} +{"input":"Windows Hello not working","output":"1. Update the graphics driver. 2. Reconfigure Windows Hello settings. 3. Check for Windows updates. 4. Run the Windows Update Troubleshooter."} +{"input":"Facing challenges in updating Service-Now account skills and expertise","output":"1. Access the skills and expertise section in Service-Now. 2. Attempt to update skills and expertise details. 3. Check for any error messages during the update process. 4. Report ongoing challenges in updating skills and expertise to the Service-Now support team."} +{"input":"Error accessing a specific cloud storage","output":"1. Check internet connection. 2. Update cloud storage client software. 3. Reset cloud storage settings. 4. Run the Windows Apps Troubleshooter. 5. Check for Windows updates."} +{"input":"Microsoft Excel unable to copy and paste","output":"1. Check clipboard history settings. 2. Restart Excel in safe mode. 3. Update Microsoft Excel to the latest version. 4. Test copy and paste in a new workbook."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"1. Verify system details and permissions. 2. Remove system from Nexthink according to the specified process."} +{"input":"OneDrive is stuck on 'checking for changes' without any progress.","output":"1. Manually attempt to pause and resume sync to trigger a reevaluation. 2. Verify that no other applications or settings interfere with OneDrive. 3. Check for any ongoing service outages or maintenance on the OneDrive status page. 4. If the issue persists, consider reinstalling OneDrive."} +{"input":"Windows 10 Start Menu not responding","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable unnecessary startup programs. 4. Run the System File Checker (SFC)."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Error connecting to a specific remote desktop","output":"1. Verify remote desktop settings. 2. Check for network connectivity. 3. Restart the remote desktop service. 4. Update remote desktop client software. 5. Run the Windows Network Troubleshooter."} +{"input":"Microsoft Outlook not syncing with Gmail","output":"1. Check Gmail account settings in Outlook. 2. Re-create the Outlook profile. 3. Disable antivirus temporarily. 4. Repair the Outlook data file."} +{"input":"Windows 11 Action Center not opening","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party system utilities. 4. Perform a clean boot to identify conflicting processes."} +{"input":"Prolonged periods of high CPU usage leading to decreased speeds","output":"1. Investigate recent software installations for potential conflicts. 2. Optimize Windows visual effects for improved performance. 3. Monitor CPU temperatures to avoid overheating. 4. Consider upgrading hardware components for better efficiency."} +{"input":"Prolonged high CPU usage causing slower processing speeds and efficiency","output":"1. Review recently installed applications for resource usage. 2. Check for system overheating and clean cooling components. 3. Run a system diagnostic to identify performance bottlenecks. 4. Consider upgrading hardware components for better efficiency."} +{"input":"Forgot Service-Now password; need assistance with password reset","output":"1. Use the \"Forgot Password\" feature on the Service-Now login page. 2. Follow the password reset instructions sent to the registered email. 3. Ensure correct email address is used for password reset. 4. Report ongoing issues with password reset to the Service-Now support team."} +{"input":"Consistent elevation in CPU usage hampering processing speeds","output":"1. Investigate recent driver updates for compatibility issues. 2. Optimize Windows visual effects for improved performance. 3. Check for overheating and ensure proper ventilation. 4. Run a disk cleanup to free up storage space."} +{"input":"Windows 10 USB Ports Not Working","output":"Check for pending updates for Windows\\nUpdate USB drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure USB power settings in Device Manager\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring USB device compatibility."} +{"input":"Application crashes intermittently during regular use, need help","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"Application performance issues impacting the overall speed of generating reports","output":"1. Prioritize report generation speed for optimization. 2. Check for updates addressing report generation speed issues. 3. Optimize system settings for generating reports. 4. Report report generation speed issues to the application support team."} +{"input":"Windows 11 Taskbar not hiding in fullscreen videos","output":"1. Check taskbar settings in Taskbar settings. 2. Restart Windows Explorer. 3. Update graphics drivers. 4. Run the System File Checker (SFC)."} +{"input":"Light User for external - [TICKET ID] - [NAME] PaulaService Request: Light User for external Create Light user for [USERNAME] [NAME] Paula Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44288 Function: HR ASSISTANT Company: SETRATA Department: [COMPANY]_HR-[ADDRESS] [ADDRESS]. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Not defined Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Desired date: Jan 10 2019 3:00AM Additional information:","output":"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Microsoft Outlook Calendar Reminders Not Working","output":"Check for pending updates for Microsoft Office\\nReset reminder settings in Outlook options\\nRun the Microsoft Office Repair Tool\\nTest with a different Outlook profile\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring calendar reminder settings."} +{"input":"[TICKET ID] - New Support Ticket received - Blackberry Container and Skype","output":"Check the user's Blackberry Container and Skype settings. If there are any issues, troubleshoot as necessary."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: Due) Access Type: (RW) Read \/ Write File Share: j:\/stundenbuecher Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Unexpected pauses in application responsiveness during specific operations","output":"1. Identify specific operations causing pauses. 2. Check for updates addressing operation-specific performance issues. 3. Optimize system resources for targeted operations. 4. Report operation-specific pauses to the application developer."} +{"input":"Windows 11 automatic restarts after updates","output":"1. Adjust active hours in Windows Update settings. 2. Defer feature updates temporarily. 3. Check for pending updates and install them. 4. Run Windows Update troubleshooter."} +{"input":"Mapped drive shows 'Access Denied' despite having appropriate permissions.","output":"Ensure you have the necessary permissions to access the drive."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"1. Review Basis User setup requirements. 2. Confirm user details in the ticket. 3. Initiate Basis User setup for [USERNAME] as per guidelines."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Office Excel crashes when opening large spreadsheets","output":"1. Install the latest updates for Office. 2. Disable unnecessary add-ins. 3. Increase available memory on the system. 4. Open the spreadsheet in Excel Online for testing."} +{"input":"Taskbar not responding","output":"1. Restart Windows Explorer from Task Manager. 2. Check for Windows updates. 3. Run the System File Checker (SFC). 4. Rebuild the taskbar settings. 5. Create a new user profile."} +{"input":"The plugin's installation leads to system resource exhaustion.","output":"1. Check the plugin documentation for supported keyboard shortcuts and commands. 2. Verify that your browser supports the same shortcuts. 3. Consider reaching out to the plugin developer for assistance."} +{"input":"Create Shared Mailbox - [EMAIL] - [COMPANY] Credit card management","output":"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"Light User for external - [TICKET ID] - [USERNAME]. [NAME]Service Request: Light User for external Create Light user for [USERNAME] Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 47037 Function: Externe Beraterin Company: [COMPANY] Consulting GmbH Department: GIT-[ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Aug 30 2019 11:00PM Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Jan 21 2019 12:00AM Additional information:","output":"Unknown"} +{"input":"Error playing video files","output":"1. Update media player software. 2. Check video file format compatibility. 3. Update graphics drivers. 4. Run the Windows Media Player Troubleshooter. 5. Check for Windows updates."} +{"input":"The plugin update seems to have removed its functionality completely.","output":"1. Confirm if the crash occurs consistently when opening multiple tabs. 2. Check for updates or alternative versions of the plugin. 3. Consider limiting the number of open tabs or disabling the plugin temporarily."} +{"input":"Mapped drive access becomes limited or restricted suddenly","output":"1. Check for any changes in permissions on the server affecting drive access. 2. Verify that the user account has the necessary rights to access the shared drive. 3. Review system logs for any errors or warnings related to restricted drive access. 4. Check if there are any group policy changes affecting drive permissions. 5. Temporarily disable any firewall or security software to check for interference. 6. Manually disconnect and attempt to reconnect the mapped drive. 7. Update network drivers on the local device to the latest version. 8. If applicable, review any third-party access control software for conflicts. 9. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Basis User for external - [TICKET ID] - [NAME]Service Request: Basis User for external Create Windows account for external user [NAME] Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 47004 Function: Intranet Consultant Company: [URL] AG Department: [ADDRESS]-[ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Apr 30 2019 11:00PM Important: Please indicate in EA14 that it is an external user. Requestor: [USERNAME] ([COMPANY]. [LOCATION]) Desired date: Jan 25 2019 12:00AM Additional information:","output":"Unknown"} +{"input":"[COMPANY] Intranet Editor Rights User","output":"1. Log in to the [COMPANY] system with administrative credentials. 2. Open the user management panel. 3. Locate the user [NAME]. 4. Set the Intranet Editor Rights for the user as specified. 5. Verify the changes by checking the user's access."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 10 Mail App Not Syncing","output":"Check for pending updates for Windows\\nReset Mail app preferences in Settings\\nRun the Windows Store Apps troubleshooter\\nReconfigure email account settings\\nTest with a different email client\\nPreventative measures include regularly updating Windows and monitoring email synchronization."} +{"input":"Safari is not playing videos after I updated the Flash plugin.","output":"1. Identify the ad-blocker plugin causing Internet Explorer slowdown. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the problematic plugin."} +{"input":"Mapped drive shows 'Access Denied' despite having appropriate permissions.","output":"1. Verify drive access permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'access denied' error persists."} +{"input":"OneDrive sync pauses indefinitely and doesn't resume automatically.","output":"1. Manually resume OneDrive syncing. 2. Check available storage. 3. Restart OneDrive application. 4. Update OneDrive. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync remains paused."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Encountering 'OneDrive sync is stuck on processing changes' indefinitely","output":"1. Restart the OneDrive application and check for updates. 2. Pause and resume sync to kickstart the processing of changes. 3. Verify that there are no conflicting files with special characters or prohibited file types. 4. Check if there are any pending file uploads or downloads and allow them to complete. 5. Clear the OneDrive cache and attempt to sync again. 6. Review the Windows Event Viewer for OneDrive-related errors. 7. Reset the OneDrive sync settings and reconfigure the sync options. 8. Check for third-party applications interfering with OneDrive processes. 9. Monitor network stability and ensure there are no connectivity issues. 10. Reinstall OneDrive if the issue persists."} +{"input":"Windows 10 Xbox App Not Opening","output":"Check for pending updates for Windows\\nReset Xbox app preferences in Settings\\nRun the Windows Store Apps troubleshooter\\nReinstall Xbox app using PowerShell\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring app launch performance."} +{"input":"Windows 10 system restore stuck","output":"1. Restart the computer and try again. 2. Boot into Safe Mode and attempt system restore. 3. Check available disk space. 4. Run the System File Checker (SFC)."} +{"input":"Windows 11 Taskbar Transparency Issue","output":"- Reset transparency settings in Personalization\\n- Check for pending updates for Windows 11\\n- Disable third-party theme customization tools\\n- Test with default system theme\\n- Reapply desired transparency settings\\nPreventative measures include avoidin"} +{"input":"Remove and add a name from\/to the e-mail group [COMPANY] Everybody","output":"1. Verify group membership and permissions. 2. Check if the group name and user are valid."} +{"input":"Missing connection to [SOFTWARE] \/ Update on [SERVER]","output":"Check the server's connection to the update server. If there's an issue, troubleshoot the connection problem."} +{"input":"Encountering 'OneDrive not syncing on this PC' errors.","output":"1. Check for conflicting software. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'not syncing' persists."} +{"input":"Error connecting to a remote desktop","output":"1. Verify remote desktop settings. 2. Check for network connectivity. 3. Restart the remote desktop service. 4. Update remote desktop client software. 5. Run the Windows Network Troubleshooter."} +{"input":"Need administrative rights for [LOCATION]","output":"1. Contact the IT administrator for [LOCATION]. 2. Provide details about the specific administrative rights needed. 3. Request the necessary permissions for the user."} +{"input":"Mapped drive disconnects upon system sleep or hibernation.","output":"1. Adjust system sleep and hibernation settings. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if disconnects persist after sleep or hibernation."} +{"input":"Scan Mail - [NAME]","output":"Unknown"} +{"input":"My browser crashes specifically when I attempt to use the plugin.","output":"1. Verify the plugin installation steps were followed correctly. 2. Check for system or network issues causing installation interruptions. 3. Retry the installation after addressing any identified issues."} +{"input":"Files uploaded to OneDrive vanish without any trace.","output":"1. Check OneDrive recycle bin. 2. Verify file names adhere to guidelines. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if files vanish."} +{"input":"OneDrive sync triggers 'file access denied' errors.","output":"1. Review the specific files triggering the access denied error. 2. Check the file permissions and adjust them if necessary. 3. Ensure that no other application is using or locking the files during sync. 4. Manually attempt to upload the problematic files."} +{"input":"[TICKET ID] - New Support Ticket received - Cria\u00e7\u00e3o de nova pasta","output":"Check if user has necessary permissions to create the folder. If not, grant the required permissions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Microsoft PowerPoint slides not printing correctly","output":"1. Check printer settings in PowerPoint. 2. Verify slide layout and design. 3. Update Microsoft PowerPoint to the latest version. 4. Repair the Office installation."} +{"input":"Remove File Share Access - [TICKET ID] - [USERNAME]. [NAME] ([COMPANY]. [LOCATION])Service Request: Remove File Share Access Remove file share access for the following user: [USERNAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) File Share: J:\/SB-BD Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"Unknown"} +{"input":"Whenever I use the plugin, my browser freezes.","output":"1. Confirm the plugin installation steps were followed correctly. 2. Check browser settings for hidden or disabled plugins. 3. Reinstall the plugin if necessary."} +{"input":"Windows 10 Sleep Mode Not Working","output":"Check power settings in Control Panel\\nUpdate graphics and chipset drivers\\nRun the Power Troubleshooter\\nCheck for pending updates for Windows\\nDisable background applications and processes\\nPreventative measures include managing power settings and updating drivers regularly."} +{"input":"TICKET12349 - New Support Ticket received - Conta Bloqueada","output":"Check if the user's account is blocked. If so, unblock the account or reset the user's password."} +{"input":"[TICKET ID] - New Support Ticket received - Instalar programa de registo de ronda [COMPANY] em meu PC","output":"1. Verify installation instructions for the patrol logging program. 2. Check if the provided ticket ID is valid."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Mapped drive prompts 'No network provider accepted the given network path'.","output":"1. Verify the correctness of the network path. 2. Check for typos or errors in the provided network path. 3. Ensure the network provider is available and functioning."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist"} +{"input":"Windows Explorer Crashing","output":"- Restart Windows Explorer in Task Manager\\n- Disable third-party shell extensions\\n- Run System File Checker (SFC)\\n- Check for Windows updates and install any pending updates\\n- Perform a clean boot to identify conflicting software\\nPreventative measure"} +{"input":"Unexpected pauses in the application's responsiveness when using specific workflow automations","output":"1. Check workflow automation settings in the application. 2. Check for updates addressing pauses in workflow automation responsiveness. 3. Optimize system resources for handling workflow automations. 4. Report workflow automation-related pauses to the application support team."} +{"input":"Changes made to files in OneDrive aren't updating across devices.","output":"1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Check for file naming issues. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support."} +{"input":"Unable to activate Windows","output":"1. Check your internet connection. 2. Run the Windows Activation Troubleshooter. 3. Verify that you are using a valid product key. 4. Contact Microsoft Support for further assistance."} +{"input":"Unexplained fluctuations in server response times during automated testing","output":"1. Analyze server logs during automated testing to identify response time fluctuations. 2. Check for updates addressing unexplained response time variations. 3. Optimize server configurations for consistent response times. 4. Report unexplained server response time fluctuations during automated testing to the application support team."} +{"input":"Microsoft Edge not opening PDF files","output":"1. Clear browser cache. 2. Check PDF file associations in Windows. 3. Update Microsoft Edge to the latest version. 4. Test opening PDFs in another browser."} +{"input":"[TICKET ID] - New Support Ticket received - No me anda internet ni el correo electronico","output":"1. Review the new support ticket regarding internet and email connectivity issues. 2. Gather details on the reported problems. 3. Investigate and resolve the connectivity issues."} +{"input":"Difficulties in efficiently using the application on devices with dual screens","output":"1. Verify dual screen settings in the application. 2. Check for updates addressing dual screen-related difficulties. 3. Consider using the application on a single screen. 4. Report dual screen-related challenges to the application support team."} +{"input":"No access to sharepoint team website","output":"1. Verify the user's access to the SharePoint team website. 2. Identify any issues preventing access. 3. Troubleshoot and resolve the problem with accessing the SharePoint site."} +{"input":"No internet access","output":"Check the system's internet connection. If there's an issue, troubleshoot the connection problem."} +{"input":"Light User for external - [TICKET ID] - [NAME]","output":"Unknown"} +{"input":"Windows Spotlight Not Working","output":"Reset Windows Spotlight settings in settings\\n- check for pending updates for Windows\\n- Run the Windows Update troubleshooter\\n- Verify internet connectivity for Spotlight\\n- Reapply the desired Spotlight settings\\nPreventative measures include regularly updating Windows and ensuring a stable internet connection for Spotlight."} +{"input":"File Share Access - TICKET12346 - User567 (CompanyC. LocationD)","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Microsoft Edge Not Opening PDFs","output":"Check for pending updates for Microsoft Edge\\nClear browsing data and cache\\nRun the Windows Update Troubleshooter\\nEnable PDF opening in Microsoft Edge settings\\nTest with a different user account\\nPreventative measures include regularly updating browsers and configuring PDF preferences."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Facing 'A specified logon session does not exist' while mapping the drive.","output":"1. Check logon session status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'logon session' error persists."} +{"input":"OneDrive displays 'file couldn't be uploaded' errors frequently.","output":"1. Check file type and size restrictions. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"Pending reboots on Windows machine affecting workflow","output":"1. Open Command Prompt as Administrator and run \"gpupdate \/force\". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors."} +{"input":"Challenges in accessing customer support through the application","output":"1. Check internet connection for accessing support services. 2. Verify application settings for support access. 3. Contact customer support through alternative channels. 4. Check for known issues related to customer support features."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings."} +{"input":"Experiencing challenges with optimizing the application's GraphQL queries","output":"1. Review and optimize GraphQL queries in the application. 2. Check for updates addressing challenges in GraphQL query optimization. 3. Optimize GraphQL query configurations. 4. Report challenges in optimizing GraphQL queries to the application support team."} +{"input":"Unexpected delays in processing and displaying data within the application's dashboard","output":"1. Optimize system resources for dashboard-related tasks. 2. Check for updates addressing dashboard processing delays. 3. Consider using alternative dashboard configurations. 4. Report dashboard processing delays to the application support team."} +{"input":"Difficulty in multitasking within the app due to slow performance","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"Microsoft Edge PDF viewer not working","output":"1. Clear browser cache. 2. Update Microsoft Edge to the latest version. 3. Disable PDF viewer extensions. 4. Test with an alternative PDF viewer."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary"} +{"input":"External monitor not detected","output":"1. Check cable connections. 2. Update graphics drivers. 3. Press Win + P and select the appropriate display mode. 4. Test the monitor on another computer."} +{"input":"I encounter 'plugin blocked' messages despite enabling it.","output":"1. Confirm if the browser hangs specifically during the update process. 2. Check for other processes or conflicting plugins that may contribute to hangs. 3. Consider updating the browser and then retrying the plugin update."} +{"input":"Files added to OneDrive on one device don't reflect on others.","output":"1. Check activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Report persistent issues to OneDrive support."} +{"input":"Windows 11 File Explorer not sorting files correctly","output":"1. Check folder view settings. 2. Reset folder options to default. 3. Run the Disk Cleanup utility. 4. Run the System File Checker (SFC)."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Unable to log in to Service-Now; encountering issues with account credentials","output":"1. Verify username and password for accuracy. 2. Reset the password if forgotten or compromised. 3. Check for account lockouts due to multiple unsuccessful login attempts. 4. Report persistent login issues to the Service-Now support team."} +{"input":"Chrome is not loading images after I installed a new image viewer plugin.","output":"1. Confirm the video plugin installation in Firefox. 2. Check for conflicts with other plugins. 3. Test video playback without the plugin to identify the cause."} +{"input":"Difficulty in optimizing and fine-tuning the application's caching strategy","output":"1. Review and optimize the current caching strategy. 2. Check for updates addressing caching strategy challenges. 3. Adjust caching parameters for better performance. 4. Report difficulties in caching strategy optimization to the application support team."} +{"input":"Encountering 'The specified network resource or device is no longer available' while accessing the mapped drive.","output":"Ensure the network resource or device is available and try again."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - create[LOCATION]recors for new production ESXi hosts","output":"1. Handle the forwarded support ticket for creating [LOCATION] records for new ESXi hosts. 2. Identify the specific requirements and details. 3. Proceed with creating the necessary records for the new production ESXi hosts."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"word tracking is not working","output":"1. Verify Word application settings. 2. Check for updates or known issues related to word tracking."} +{"input":"Experiencing elevated CPU and memory usage during application operation","output":"1. Check for background processes causing elevated CPU and memory usage. 2. Check for updates addressing high CPU and memory usage during operation. 3. Optimize system settings to reduce resource consumption. 4. Report elevated CPU and memory usage issues to the application support team."} +{"input":"Internet Explorer is not loading pages correctly with the new plugin.","output":"1. Verify the image viewer plugin installation in Edge. 2. Check for known conflicts or compatibility issues. 3. Consider disabling or uninstalling the plugin to prevent crashes."} +{"input":"Slow performance after Windows 10 update","output":"1. Check for the latest device drivers. 2. Adjust power settings for better performance. 3. Disable startup programs. 4. Run Windows Performance Troubleshooter. 5. Upgrade hardware if necessary."} +{"input":"Continual rise in CPU utilization causing significant slowdown","output":"1. Examine recent system changes or updates. 2. Utilize Performance Monitor to identify CPU-intensive tasks. 3. Clean up temporary files and unnecessary applications. 4. Consider upgrading to a more powerful CPU if needed."} +{"input":"Microsoft Teams microphone echoing","output":"1. Check microphone settings in Teams. 2. Use headphones to reduce feedback. 3. Update audio drivers. 4. Test the microphone in another application."} +{"input":"Problem with my user","output":"1. Gather more information about the specific problem with the user account. 2. Check for any error messages or issues reported by the user. 3. If possible"} +{"input":"Microsoft Outlook not sending emails","output":"1. Check internet connection. 2. Verify email account settings. 3. Disable antivirus email scanning temporarily. 4. Repair the Outlook data file."} +{"input":"Files uploaded to OneDrive disappear after a while.","output":"1. Check OneDrive recycle bin. 2. Verify file names comply with guidelines. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if needed."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Process the request for shared mailbox access. 2. Identify the specific user and email address details. 3. Grant the necessary access to the shared mailbox."} +{"input":"Microsoft Word keeps freezing","output":"1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Word. 4. Reinstall the Office suite."} +{"input":"Unable to map the drive due to 'The specified server cannot perform the requested operation' error.","output":"Ensure the server is operational and try again."} +{"input":"Windows 10 Desktop Icons Rearranging","output":"Check for pending updates for Windows\\nReset desktop icon settings in Desktop properties\\nRun the Windows Update Troubleshooter\\nReconfigure desktop icon spacing\\nTest with a different user account\\nPreventative measures include regularly updating Windows and avoiding third-party desktop customization tools."} +{"input":"Unexpected pauses in application's responsiveness during screen rotations","output":"1. Check display settings for screen rotation responsiveness. 2. Verify graphics drivers are up to date. 3. Consider adjusting system animations for smoother transitions. 4. Report screen rotation-related pauses to the application support team."} +{"input":"Facing 'There are currently no logon servers available' error while mapping the drive.","output":"Check your network connection and try again."} +{"input":"Encountering 'Error 67: The network name cannot be found' while mapping a drive.","output":"Ensure the network name is correct and try again."} +{"input":"Mapped drive prompts 'The semaphore timeout period has expired'.","output":"Try reconnecting the drive and ensure the network connection is stable."} +{"input":"The plugin settings are inaccessible after the recent browser update.","output":"1. Check browser settings for hidden or disabled toolbar icons. 2. Verify the plugin is enabled in the browser settings. 3. Consider reinstalling the plugin if the icon remains missing."} +{"input":"Prolonged elevated CPU utilization hampering processing speeds","output":"1. Identify and close unnecessary running applications. 2. Check for system overheating and clean cooling components. 3. Evaluate the need for hardware upgrades. 4. Run Windows Update for the latest performance-related patches."} +{"input":"Facing 'There are no more endpoints available from the endpoint mapper' when accessing the mapped drive.","output":"1. Check for issues with the endpoint mapper service. 2. Restart the endpoint mapper service or your computer. 3. Ensure the mapped drive path is correct."} +{"input":"Windows 11 Start Menu search not working","output":"1. Rebuild the search index. 2. Check search settings in Windows. 3. Run Windows Update. 4. Verify that the files are not excluded from search."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Consistently grappling with elevated CPU utilization diminishing efficiency","output":"1. Review recently installed applications for resource usage. 2. Consider upgrading to a Solid State Drive (SSD) for faster read\/write speeds. 3. Adjust Windows startup items for quicker boot times. 4. Check for available system updates."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Windows 10 Not Detecting External Monitor","output":"Check for pending updates for Windows\\nUpdate graphics drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure display settings in Settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and checking external monitor connections."} +{"input":"Sustained high CPU utilization resulting in sluggish processing","output":"1. Identify and terminate unnecessary background processes. 2. Update graphics drivers for smoother performance. 3. Consider adjusting power plans for optimized CPU usage. 4. Review recent software installations for potential conflicts."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Windows Defender Update Error","output":"check for third-party antivirus software conflicts\\n- Restart Windows Defender service in Services\\n- Clear Windows"} +{"input":"The plugin isn't responsive after the recent browser upgrade.","output":"1. Check your internet connection to ensure it's stable. 2. Verify if the official website is accessible. 3. Consider trying to download the plugin from an alternative source or reaching out to the developer."} +{"input":"Performance issues affecting overall efficiency of collaboration features","output":"1. Check for updates addressing collaboration feature efficiency. 2. Optimize system settings for collaborative tasks. 3. Consider using alternative collaboration tools. 4. Report collaboration feature-related efficiency issues to the application support team."} +{"input":"Windows 10 USB device not recognized","output":"1. Try the USB device on another computer. 2. Update USB drivers. 3. Disable USB selective suspend in Power settings. 4. Run the Hardware and Devices Troubleshooter."} +{"input":"My Safari browser becomes unresponsive whenever I use a certain plugin.","output":"1. Check Edge settings for plugin installation permissions. 2. Verify internet connectivity and Edge updates. 3. Troubleshoot any browser-specific issues preventing plugin installation."} +{"input":"Windows 10 audio popping and crackling","output":"1. Update audio drivers. 2. Disable audio enhancements. 3. Check for interference from other devices. 4. Run the Windows Audio Troubleshooter."} +{"input":"Ongoing concern about system performance, particularly CPU usage","output":"1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM."} +{"input":"Unable to map the drive due to 'The specified network resource or device is no longer available' error.","output":"1. Check resource availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'resource not available' error persists."} +{"input":"Unexplained variations in server response times during serverless function execution","output":"1. Analyze server logs during serverless function execution to identify response time variations. 2. Check for updates addressing unexplained serverless response time variability. 3. Optimize server configurations for consistent response times during serverless execution. 4. Report unexplained server response time variations during serverless function execution to the application support team."} +{"input":"Error connecting to mobile hotspot","output":"1. Restart the computer and mobile device. 2. Update Wi-Fi drivers. 3. Forget and reconnect to the mobile hotspot. 4. Check mobile hotspot settings. 5. Run the Windows Network Troubleshooter."} +{"input":"Facing 'A security package specific error occurred' when mapping the drive.","output":"1. Check for issues with the security package. 2. Verify network settings and try mapping to the drive again. 3. Ensure the security package is up-to-date."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"Check user's basic settings and permissions."} +{"input":"Microsoft Excel spreadsheet crashes repeatedly","output":"1. Check internet connection and make sure devices are signed into the same Microsoft Account. 2. Go to Send\/Receive tab and click \u0091Send\/Receive Groups\u0092 dropdown. Select \u0091Check For New Messages Every X Minutes\u0092 option and set interval time. 3. Click on the gear icon > Options > Advanced > AutoAttach Settings > Repair AutoAttach. 4. Restart Outlook and reconnect your email account."} +{"input":"Files uploaded to OneDrive are inaccessible on other devices.","output":"Check if the files are fully uploaded and the devices are connected to the internet."} +{"input":"Microsoft Excel cells displaying hash symbols","output":"1. Expand column width in Excel. 2. Check cell formatting for numbers. 3. Verify data types in cells. 4. Update Microsoft Excel to the latest version."} +{"input":"Encountering 'The specified server cannot perform the requested operation' while accessing the mapped drive.","output":"1. Verify server operation compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'server operation' error persists."} +{"input":"Error accessing a specific network drive","output":"1. Re-map the network drive. 2. Check network permissions. 3. Restart the computer and router. 4. Run the Windows Network Troubleshooter. 5. Disable and re-enable the network adapter."} +{"input":"Microsoft Edge Videos Not Playing","output":"Check for pending updates for Microsoft Edge\\nClear browsing data and cache\\nRun the Windows Update Troubleshooter\\nDisable hardware acceleration in Microsoft Edge settings\\nTest with a different user account\\nPreventative measures include regularly updating browsers and optimizing internet connection."} +{"input":"Preciso que libere acesso \u00e0 pasta J\/RH","output":"1. Verifique as permiss\u00f5es de acesso \u00e0 pasta J\/RH. 2. Se necess\u00e1rio"} +{"input":"Unable to access specific files intermittently on the mapped drive due to 'Access Denied'.","output":"1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the 'Access Denied' error."} +{"input":"Microsoft Word Track Changes Not Showing","output":"Check for pending updates for Microsoft Office\\nReset Track Changes preferences in Word options\\nRun the Microsoft Office Repair Tool\\nTest with a different document\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring document change tracking."} +{"input":"Trouble downloading Adobe Creative Cloud","output":"Check the download settings for Adobe Creative Cloud. If there's an issue, troubleshoot the download problem."} +{"input":"Challenges faced during computer restart for Windows updates","output":"1. Investigate potential conflicts with third-party software. 2. Restart in Safe Mode before updating. 3. Use the Windows Update Assistant for manual updates. 4. Review system logs for update errors."} +{"input":"OneDrive not syncing files","output":"1. Update OneDrive to the latest version. 2. Check for conflicts in file names. 3. Reset OneDrive settings. 4. Check for Windows updates."} +{"input":"New employee onboarded; requesting account creation in Service-Now","output":"1. Submit an account creation request through the designated onboarding process. 2. Provide necessary employee details for account setup. 3. Check for account creation confirmation from Service-Now. 4. Report delays or issues in new account creation to the Service-Now support team."} +{"input":"Microsoft OneNote synchronization issues","output":"1. Update OneNote to the latest version. 2. Check for notebook synchronization conflicts. 3. Reset OneNote cache. 4. Verify Microsoft account credentials."} +{"input":"Pending reboots essential for Windows updates, need help","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Internet Explorer won't let me enable the JavaScript plugin.","output":"1. Navigate to Edge settings and extensions. 2. Attempt to disable the ad-blocker plugin. 3. If disabling fails, check for browser updates and try again."} +{"input":"Error playing audio","output":"1. Check audio settings. 2. Update audio drivers. 3. Run the Windows Audio Troubleshooter. 4. Restart the audio service. 5. Test with different audio devices."} +{"input":"Mapping drive results in 'The network location cannot be reached' error.","output":"Ensure the network connection is stable and try again."} +{"input":"[TICKET ID] - New information received on closed ticket - File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Review the new information and re-open the ticket if necessary. Continue troubleshooting the file share access issue."} +{"input":"Unable to map the drive due to 'The specified server cannot perform the requested operation' error.","output":"Ensure the server is operational and try again."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user's permissions on the file share. 2. Check if the file share path is correct."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - IDS-Event: Unsual amount of[LOCATION]errors (null queries)","output":"Investigate the source of the null queries. Check the system logs for any errors or anomalies."} +{"input":"Windows 10 Cortana Not Responding","output":"Check for pending updates for Windows\\nRestart Cortana process in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure Cortana settings in Settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and adjusting Cortana preferences."} +{"input":"Internet browser crashes","output":"1. Clear browser cache and cookies. 2. Disable browser extensions. 3. Update the browser to the latest version. 4. Try using a different browser."} +{"input":"The new plugin I installed is causing my Chrome browser to run slow.","output":"1. Identify the email plugin causing Firefox crashes. 2. Check for updates or alternative plugins. 3. Disable the problematic plugin to prevent further crashes."} +{"input":"Error connecting to a specific VPN server","output":"1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact the VPN service provider for assistance."} +{"input":"The plugin installation process gets stuck at a certain point.","output":"1. Identify the specific plugin causing slow performance. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to improve browser performance."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Taskbar Icons Missing","output":"Restart Windows Explorer in Task Manager\\n- check for Windows updates and install any pending updates\\n- Rebuild the icon cache using Command Prompt\\n- Perform a System File check using SFC\\n- Reset the icon cache database\\nPreventative measures include avoiding third-party tools that modify System icons and keeping the System updated."} +{"input":"Issues with Service-Now account access on specific browsers; need troubleshooting","output":"1. Attempt login on different browsers to identify browser-specific issues. 2. Clear browser cache and cookies before login attempts. 3. Verify browser compatibility with Service-Now. 4. Report persistent browser-related access issues to the Service-Now support team."} +{"input":"[TICKET ID] - New Support Ticket received - Acesso","output":"1. Check the access request details in the ticket. 2. Verify user [USERNAME]'s permissions. 3. Grant required access based on the ticket information."} +{"input":"Encountering 'OneDrive failed to sync this file' errors.","output":"Check if the file is open in any other application and close it before syncing."} +{"input":"Encountering 'There are no more endpoints available from the endpoint mapper' intermittently during access to the mapped drive.","output":"1. Check for issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer."} +{"input":"Email Forwarding","output":"Check the email forwarding settings. If there's an issue, troubleshoot as necessary."} +{"input":"Windows 11 Taskbar Disappears","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure taskbar settings in Taskbar properties\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring taskbar stability."} +{"input":"The application's codebase seems prone to race conditions, affecting concurrency","output":"1. Conduct a thorough code review to identify and resolve race conditions. 2. Check for updates addressing race condition vulnerabilities. 3. Implement concurrency control mechanisms. 4. Report race condition concerns in the codebase to the application support team."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Microsoft Edge not responding to touch input","output":"1. Clear browser cache and cookies. 2. Check touch input settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test touch input in another browser."} +{"input":"Microsoft Edge not opening links","output":"1. Clear browser cache and cookies. 2. Reset browser settings to default. 3. Update Microsoft Edge to the latest version. 4. Test links in another browser."} +{"input":"Mapped drive access is extremely slow during peak network usage times.","output":"Try accessing the drive during off-peak hours."} +{"input":"Error accessing camera","output":"1. Check camera connections. 2. Update camera drivers. 3. Check privacy settings for camera access. 4. Test the camera with a different application. 5. Restart the computer."} +{"input":"Windows Media Player Not Playing","output":"check for pending updates for Windows\\n- Update audio and video codecs\\n- Reset Windows media Player settings\\n- test the media files with a different player\\n- reinstall Windows media Player if necessary\\nPreventative measures include regularly updating Windows and codec packs."} +{"input":"Encountering 'The specified network resource or device is no longer available' while accessing the mapped drive.","output":"1. Check network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'resource no longer available' error persists."} +{"input":"USB Device Not Recognized","output":"Try a different USB port or cable\\n- Update USB drivers from Device Manager\\n- check for Windows updates and install any pending updates\\n- test the USB Device on another computer\\n- Run the USB Troubleshooter in Control Panel\\nPreventative measures involve safely ejecting USB devices and avoiding forceful removal."} +{"input":"Technical hitches affecting O365\/M365, seeking support","output":"1. Verify system requirements for O365\/M365. 2. Run Windows Update troubleshooter. 3. Check for conflicting security software. 4. Reinstall Microsoft Office applications."} +{"input":"Microsoft Word document not saving changes","output":"1. Save the document with a new file name. 2. Check document permissions. 3. Disable third-party add-ins. 4. Repair the Office installation."} +{"input":"Wi-Fi connection drops frequently","output":"1. Restart the router and reconnect. 2. Update Wi-Fi drivers on the PC. 3. Adjust power settings for the Wi-Fi adapter. 4. Disable and re-enable Wi-Fi on the PC."} +{"input":"Prolonged high CPU utilization causing slowdown","output":"1. Identify and close resource-intensive applications. 2. Run a full system malware scan. 3. Check for outdated drivers and update if necessary. 4. Monitor Task Manager for processes causing high CPU usage."} +{"input":"Windows 10 Wi-Fi not connecting","output":"Forget and reconnect to the Wi-Fi network\\n- Update Wi-Fi drivers from Device Manager\\n- Reset network settings using Command Prompt\\n- Check if MAC filtering is enabled on the router\\n- Run the Network Troubleshooter in Settings"} +{"input":"Microsoft Outlook calendar events duplicated","output":"1. Check for duplicate calendar entries. 2. Repair the Outlook data file. 3. Disable third-party Outlook add-ins. 4. Update Outlook to the latest version."} +{"input":"[COMPANY] Servicedesk Agents Zugriff auf[LOCATION]OU erm\u00f6glichen","output":"Check if the Servicedesk Agents have access to the specified OU. If not, grant the required permissions."} +{"input":"Account information needed","output":"1. Verify user's request details. 2. Provide the requested account information."} +{"input":"[TICKET ID] - New Support Ticket received - Skype not signing in","output":"1. Gather information about the Skype sign-in issue. 2. Check the user's Skype credentials and configuration. 3. Troubleshoot and resolve the Skype sign-in problem."} +{"input":"Error accessing a specific website in Chrome","output":"1. Clear Chrome's cache and cookies. 2. Disable Chrome extensions. 3. Update Chrome to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer."} +{"input":"Facing 'A device attached to the system is not functioning' when mapping the drive.","output":"Ensure the device is functioning properly and try mapping the drive again."} +{"input":"Windows 10 Bluetooth pairing issues","output":"1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Remove and re-pair Bluetooth devices. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"OneDrive sync status is 'sync pending' for all files indefinitely.","output":"1. Check for any reported service outages on the OneDrive status page. 2. Verify that your internet connection is stable. 3. Pause and resume sync to trigger a reevaluation of pending changes. 4. Consider unlinking and relinking your OneDrive account."} +{"input":"Edge browser is not responding after I installed a video player plugin.","output":"1. Confirm the language translator plugin installation in Chrome. 2. Check for updates or alternative plugins. 3. Troubleshoot any issues preventing the plugin recognition."} +{"input":"OneDrive is stuck on 'checking for changes' without any progress.","output":"1. Restart OneDrive syncing. 2. Check for conflicts in the activity center. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'checking changes' persists."} +{"input":"Mapped drive disconnects automatically after an idle period.","output":"1. Review power settings to ensure they are not causing the local device or network adapter to sleep. 2. Adjust the idle time settings for the mapped drive to prevent automatic disconnects. 3. Check for any scheduled tasks or scripts that may be impacting drive connectivity. 4. Update network drivers on the local device to the latest version. 5. Temporarily disable any firewall or security software to check for interference. 6. Monitor system logs for any errors related to automatic disconnection. 7. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Microsoft Edge not saving passwords","output":"1. Check browser settings for password saving. 2. Clear browser cache and cookies. 3. Update Microsoft Edge to the latest version. 4. Test password saving in another browser."} +{"input":"Windows 10 brightness control not working","output":"1. Update graphics drivers. 2. Disable and re-enable the display adapter. 3. Check for Windows updates. 4. Test on a different user profile."} +{"input":"Safari is running slow after I updated my plugins.","output":"1. Access the Internet Explorer settings and extensions. 2. Attempt to disable the JavaScript plugin. 3. If disabling fails, consider uninstalling the plugin or checking for browser updates."} +{"input":"Encountering 'The network BIOS command limit has been exceeded' error while accessing the mapped drive.","output":"1. Check network BIOS command limit. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'BIOS limit exceeded' error persists."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user permissions on the file share. 2. Check if the file share path exists."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER]","output":"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules."} +{"input":"File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Difficulty in efficiently using the application on devices with specific security settings","output":"1. Verify security settings compatibility with the application. 2. Check for updates addressing security setting-related difficulties. 3. Consider adjusting system security settings for better compatibility. 4. Report security setting-related difficulties to the application support team."} +{"input":"Persistent high CPU usage causing noticeable deterioration","output":"1. Investigate background processes using Activity Monitor. 2. Optimize startup items for quicker boot times. 3. Consider upgrading to a newer macOS version for performance improvements. 4. Check for available storage space on the device."} +{"input":"Users cant connect online","output":"1. Investigate user reports of connectivity issues. 2. Identify the reasons for users being unable to connect online. 3. Troubleshoot and resolve the connectivity problems."} +{"input":"[TICKET ID] - New information received on closed ticket - [NAME] Impressora","output":"1. Review the new information received regarding the closed ticket related to the printer [NAME]. 2. Verify any additional details or actions required. 3. Update the ticket status accordingly."} +{"input":"Files uploaded to OneDrive show 'upload paused' with no progress.","output":"Ensure you have a stable internet connection and try resuming the upload."} +{"input":"Microsoft Word document showing markup after saving","output":"1. Accept or reject all changes in the document. 2. Check document permissions. 3. Disable Track Changes in Word. 4. Update Microsoft Word to the latest version."} +{"input":"ISSUES","output":"1. Confirm the new plugin installation in Internet Explorer. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues causing incorrect page loading."} +{"input":"Mouse cursor freezing","output":"1. Check for driver updates. 2. Clean the mouse sensor. 3. Try a different USB port. 4. Test the mouse on another computer. 5. Disable power-saving for USB devices."} +{"input":"OneDrive sync gets stuck after a system restart.","output":"Try disconnecting and reconnecting your OneDrive account."} +{"input":"Windows 10 Microphone Not Working in Teams","output":"Check for pending updates for Windows\\nUpdate audio drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure microphone settings in Teams\\nTest with a different user account\\nPreventative measures include regularly updating Windows and checking microphone hardware."} +{"input":"Requesting assistance in changing the Service-Now account phone number","output":"1. Access the account settings in Service-Now. 2. Attempt to update the phone number. 3. Check for any error messages during the update process. 4. Report ongoing issues with phone number change to the Service-Now support team."} +{"input":"Microsoft Word AutoCorrect Not Working","output":"Check for pending updates for Microsoft Office\\nEnable AutoCorrect settings in Word options\\nRun the Microsoft Office Repair Tool\\nTest with a different document\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring AutoCorrect preferences."} +{"input":"Windows Print Spooler Not Running","output":"Start the print spooler service in Services\\n- check for pending updates for Windows\\n- Run the printer troubleshooter\\n- Clear print spooler files from the system\\n- reinstall printer drivers if necessary\\nPreventative measures include regularly updating Windows and monitoring print spooler service status."} +{"input":"Encountering 'There was a problem connecting to the server' error while mapping the drive.","output":"1. Verify that the server hosting the shared drive is operational and reachable. 2. Check for any network connectivity issues and resolve them. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Restart the local device and attempt to map the drive again. 6. Review system logs for any errors related to the connection problem. 7. If applicable, compare the server's network settings with a known-working configuration. 8. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Microsoft Outlook calendar reminders not popping up","output":"1. Check Outlook reminder settings. 2. Verify that reminders are enabled. 3. Restart Outlook. 4. Repair the Outlook data file."} +{"input":"Difficulty in navigating through the application's menus and options","output":"1. Review application navigation settings. 2. Check for updates improving user interface responsiveness. 3. Consider adjusting display settings for better navigation. 4. Report navigation issues to the application support team."} +{"input":"Syncing issues arise with large files in OneDrive.","output":"Make sure the file size does not exceed the OneDrive file size limit."} +{"input":"Mapping drive results in 'The user credentials are incorrect' error.","output":"Ensure the username and password entered are correct."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"The plugin causes browser tabs to become unresponsive.","output":"1. Check if the plugin is installed correctly and shows in the browser settings. 2. Consider uninstalling the plugin and reinstalling it from a reliable source. 3. If the issue persists, check for conflicting plugins causing the reinstallation prompt."} +{"input":"The new media player plugin I installed is not working on Safari.","output":"Unknown"} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. ESBA)Service Request: File Share Access","output":"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]!![COMPANY] Srbija. [LOCATION])","output":"1. Verify user's permissions on the file share. 2. Check if the file share path is correct."} +{"input":"Unable to open Control Panel","output":"1. Open Control Panel from the Run dialog (Win + R). 2. Run the System File Checker (SFC). 3. Perform a Windows Update. 4. Check for malware using antivirus software."} +{"input":"Syncing stops with 'OneDrive sync is turned off' notifications.","output":"Check your OneDrive settings and make sure sync is turned on."} +{"input":"[TICKET ID] - New Support Ticket received - Habiliar a ferramenta EXCEL-DAPI","output":"1. Review the new support ticket for enabling the EXCEL-DAPI tool. 2. Gather details on the request and requirements. 3. Proceed with enabling the EXCEL-DAPI tool as necessary."} +{"input":"Encountering 'The network BIOS command limit has been exceeded' error while accessing the mapped drive.","output":"Try reducing the number of connections or mapped drives."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Verify user's permissions for shared mailbox. 2. Check if the AWS access key is valid."} +{"input":"Internet Explorer is crashing when I try to use a certain plugin.","output":"1. Navigate to Edge settings and extensions. 2. Attempt to disable the ad-blocker plugin. 3. If disabling fails, check for browser updates and try again."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist"} +{"input":"I am unable to update the Flash player plugin in my Firefox browser.","output":"Ensure you have the latest version of Firefox. If not, update your browser and try updating the plugin again."} +{"input":"Windows 10 Bluetooth not discovering devices","output":"1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Check for Windows updates. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Access the Exchange admin center. 2. Locate the shared mailbox settings. 3. Add the user [EMAIL] to the shared mailbox access list. 4. Verify access by logging in as the user [EMAIL]."} +{"input":"OneDrive fails to sync, displaying 'sync pending' for hours.","output":"1. Verify your internet connection stability. 2. Pause and resume sync to trigger a reevaluation of changes. 3. Check if any specific files or folders are causing the sync delay. 4. Ensure your OneDrive client is updated to the latest version."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Mapped drive shows 'Access Denied' despite having appropriate permissions.","output":"Ensure you have the necessary permissions to access the drive."} +{"input":"Encountering 'OneDrive couldn't start' errors abruptly.","output":"1. Review error details for specific issues preventing OneDrive startup. 2. Check for conflicting applications affecting OneDrive. 3. Repair or reinstall OneDrive to resolve startup errors."} +{"input":"Facing 'The specified server cannot perform the requested operation' intermittently while trying to map the drive.","output":"1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable."} +{"input":"Mapped drive shows as 'Disconnected' despite active network connection.","output":"1. Check network connection status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive shows as 'disconnected' despite an active network connection."} +{"input":"Unable to find Service-Now account confirmation call; requesting resend","output":"1. Check account settings for confirmation call preferences. 2. Request a confirmation call resend through the proper channels. 3. Confirm receipt of the confirmation call. 4. Report ongoing challenges with confirmation calls to the Service-Now support team."} +{"input":"[TICKET ID] - New Support Ticket received - new phone","output":"1. Verify phone setup details. 2. Check if the phone model is supported."} +{"input":"Encountering 'There are no more endpoints available from the endpoint mapper' intermittently during mapped drive access.","output":"1. Check for issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer."} +{"input":"Frequent occurrences of slow-performing microservices affecting overall system performance","output":"1. Identify and optimize slow-performing microservices. 2. Check for updates addressing slow microservices impacting performance. 3. Optimize microservices configurations. 4. Report frequent slow-performing microservices to the application support team."} +{"input":"Microsoft Excel cells not formatting properly","output":"1. Check cell formatting options. 2. Verify regional settings in Excel. 3. Update Microsoft Excel to the latest version. 4. Test formatting on a new worksheet."} +{"input":"Encountering 'An extended error has occurred' when mapping the drive.","output":"Try restarting your system and mapping the drive again."} +{"input":"Microsoft Excel file won't open","output":"1. Repair the Excel installation. 2. Check for updates in Excel. 3. Disable Excel add-ins. 4. Test opening the file on another computer."} +{"input":"Encountering 'The specified server cannot perform the requested operation' while accessing the mapped drive.","output":"Ensure the server is operational and try again."} +{"input":"System signaling reboot due to pending Windows updates","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist"} +{"input":"Windows 10 Caps Lock Indicator Missing","output":"Check for pending updates for Windows\\nReconfigure notification settings in Settings\\nRun the Windows Update Troubleshooter\\nTest with a different user account\\nEnable On-Screen Keyboard to check Caps Lock\\nPreventative measures include regularly updating Windows and monitoring notification settings."} +{"input":"Encountering 'There are no more endpoints available from the endpoint mapper' intermittently while accessing the mapped drive.","output":"1. Check for issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer."} +{"input":"Microsoft Word keeps freezing","output":"1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Word. 4. Reinstall the Office suite."} +{"input":"Windows 10 camera not working in apps","output":"1. Check camera privacy settings in Windows. 2. Update camera drivers. 3. Test the camera in another app. 4. Run the Windows Hardware Troubleshooter."} +{"input":"Error opening Word files","output":"1. Check for updates in Microsoft Word. 2. Repair Microsoft Office through Control Panel. 3. Try opening the Word file on another computer. 4. Check for file corruption in Word files."} +{"input":"Initiated by GIT: Missing connection to all securitytools on system [SERVER]","output":"Check the system's connection to the security tools. Verify if there are any network issues."} +{"input":"Files edited online in OneDrive aren't reflecting changes locally.","output":"1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support."} +{"input":"Sluggish behavior observed when using the application with specific integrations","output":"1. Check integration settings in the application. 2. Check for updates addressing integration-related sluggishness. 3. Consider using alternative integration configurations. 4. Report integration-related sluggish behavior to the application support team."} +{"input":"Files uploaded to OneDrive are inaccessible on other devices.","output":"1. Check your internet connection on the affected devices. 2. Ensure OneDrive is running and signed in on all devices. 3. Verify the files' sharing settings and permissions in OneDrive. 4. Check for any ongoing service outages or maintenance on the OneDrive status page."} +{"input":"Firefox crashes whenever I try to watch videos with the new video plugin.","output":"1. Verify the Safari extensions or plugins settings. 2. Check for updates for each plugin. 3. Consider disabling or uninstalling plugins causing performance issues."} +{"input":"System Crash During Gaming","output":"Windows 10 Pro Version 21H1"} +{"input":"Windows Desktop Icons Rearranging","output":"Disable auto-arrange and align to grid in View options\\n- check for pending updates for Windows\\n- Run the Desktop icon troubleshooter\\n- test icon positioning on a different user account\\n- Reconfigure Desktop icon settings\\nPreventative measures include regularly updating Windows and avoiding frequent changes to Desktop settings."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"LIBERAR SENHA INTERNET","output":"1. Verify user's request details. 2. Check if the internet password can be released."} +{"input":"Instalar impressora -[LOCATION]I","output":"Check if the system meets the installation requirements for the printer. If yes, proceed with the installation."} +{"input":"Mapped drive becomes inaccessible after an OS update.","output":"1. Check OS update compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains inaccessible after an OS update."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"Check the system's connection to the Nexthink and other systems. If there's an issue, troubleshoot the connection problem."} +{"input":"[TICKET ID] - New Support Ticket received - impressora","output":"1. Investigate reported printer issues. 2. Check printer status and connections. 3. Resolve any identified issues affecting the printer."} +{"input":"Sluggish response times observed when using the application with specific system fonts","output":"1. Verify system font compatibility with the application. 2. Check for updates addressing system font-related sluggishness. 3. Consider using default system fonts. 4. Report system font-related sluggish behavior to the application support team."} +{"input":"File access denied","output":"1. Take ownership of the file or folder. 2. Check file permissions. 3. Disable antivirus temporarily. 4. Run a malware scan. 5. Perform a system file check using SFC \/scannow."} +{"input":"[TICKET ID] - New Support Ticket received - I cannot log in to X-Flow","output":"Check the user's login credentials for X-Flow. If there's an issue, troubleshoot as necessary."} +{"input":"Mapped drive disconnects automatically after an idle period.","output":"Check your network settings and ensure the connection does not drop due to inactivity."} +{"input":"Encountering 'There was a problem connecting to the server' error while mapping the drive.","output":"Ensure the server is operational and try again."} +{"input":"Error connecting to a specific FTP server","output":"1. Check internet connection. 2. Verify FTP server details. 3. Update FTP client software. 4. Restart the router. 5. Contact the FTP server administrator for assistance."} +{"input":"Mapped drive disappears from the file explorer after a system update.","output":"1. Check for system update compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive continues to disappear after updates."} +{"input":"Microsoft Excel data sorting not working","output":"1. Verify data range for sorting. 2. Check for merged cells in the column. 3. Disable filters before sorting. 4. Update Microsoft Excel to the latest version."} +{"input":"Windows 10 notification sound not working","output":"1. Check sound settings for notifications. 2. Update audio drivers. 3. Test other system sounds. 4. Restart the Windows Audio service."} +{"input":"Microsoft Word Not Responding","output":"Check for pending updates for Microsoft Office\\nRestart Microsoft Word in Safe Mode\\nRun the Microsoft Office Repair Tool\\nReconfigure add-ins in Word options\\nTest with a different document\\nPreventative measures include regularly updating Microsoft Office and monitoring application responsiveness."} +{"input":"[TICKET ID] - New Support Ticket received - File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]. [LOCATION])","output":"1. Verify user [ADDRESS]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings."} +{"input":"[TICKET ID] - New Support Ticket received - Mobilepass softoken","output":"1. Verify user's device compatibility for Mobilepass. 2. Check Mobilepass activation server status."} +{"input":"The plugin suddenly stopped working without any apparent reason.","output":"1. Confirm the plugin installation in the browser settings. 2. Check for browser updates or compatibility issues. 3. Reinstall the plugin if necessary or seek assistance from the developer."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Verify user's permissions for shared mailbox. 2. Check if the AWS access key is valid."} +{"input":"Microsoft Word document not opening from email","output":"1. Save the document locally before opening. 2. Check Outlook attachment settings. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version."} +{"input":"Microsoft Outlook calendar events missing","output":"1. Check calendar view settings. 2. Verify calendar synchronization. 3. Repair the Outlook data file. 4. Update Outlook to the latest version."} +{"input":"Delays in data synchronization between the application and external sources","output":"1. Verify internet connection stability. 2. Check for updates for the application. 3. Review synchronization settings. 4. Clear application cache and temporary files."} +{"input":"There's a conflict between the plugin and antivirus software.","output":"1. Identify the specific features causing plugin crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic features or reaching out to the plugin developer for support."} +{"input":"Performance issues affecting the accuracy of data calculations","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor data calculation processes for accuracy. 5. Consider upgrading hardware components for improved data processing."} +{"input":"Microsoft Teams video conferencing freezing","output":"1. Log out and log back into all synced devices using the same Microsoft Account credentials. 2. Double-check that the desired folders are checked under Sync Settings in the web interface. 3. Delete and re-add the affected folder(s) following these steps: right-click on the folder > Select Info > Manage Access > Share > Copy Link > Paste link > Right-click the shared link > Edit Permissions > Add People > Type the name of the person or group > Add > Send Invite. 4. Rebuild the OneDrive library via the desktop app's Settings > Option > General > Reset Library."} +{"input":"Unexpected System Reboots","output":"1. Check for overheating issues by monitoring system temperatures. 2. Verify the stability of the power supply unit (PSU). 3. Test the RAM for potential faults using diagnostic tools. 4. Update graphics drivers and other critical system drivers. 5. Run a full system antivirus scan to check for malware. 6. Review Event Viewer logs for error messages or critical events. 7. Disable automatic restart on system failure to view potential error messages. 8. Conduct a clean boot to identify conflicting software or drivers. 9. Check for pending BIOS or firmware updates from the motherboard manufacturer. 10. If the issue persists, consult with hardware or software support for further assistance."} +{"input":"Microsoft Outlook email stuck in outbox","output":"1. Check internet connection. 2. Verify email account settings. 3. Re-create the email and send again. 4. Repair the Outlook data file."} +{"input":"Qarantine message","output":"Check the quarantine settings. If there's an issue, troubleshoot as necessary."} +{"input":"Firefox is running slow after I updated my plugins.","output":"1. Verify the ad-blocker plugin installation in Safari. 2. Check plugin settings for pop-up ad blocking. 3. Troubleshoot any issues preventing the ad-blocker from working."} +{"input":"Unable to map the drive intermittently due to 'The specified server cannot perform the requested operation' error.","output":"1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again."} +{"input":"OneDrive fails to sync after moving files between folders.","output":"Ensure the files have been moved properly and try syncing again."} +{"input":"DNS issue in [LOCATION]","output":"Check the DNS settings and ensure the correct IP address is being used."} +{"input":"Network Printer Offline","output":"check printer connection and Restart both printer and computer\\n- Update printer drivers from Device Manager\\n- set the printer as the default in Control Panel\\n- Clear print spooler and Restart the service\\n- reinstall the printer software if necessary\\nPreventative measures involve checking network connections and keeping printer drivers up-to-date."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Local admin rights needed for [SERVER]","output":"Check if the user has necessary admin permissions for the server. If not, grant the required permissions."} +{"input":"Windows 11 Action Center not showing notifications","output":"1. Check notification settings in Action Center. 2. Restart Windows Explorer. 3. Check for Windows updates. 4. Disable unnecessary startup programs."} +{"input":"Persistent high CPU utilization causing slower processing speeds","output":"1. Identify and terminate unnecessary background processes. 2. Check for outdated device drivers and update if needed. 3. Consider upgrading hardware components for improved performance. 4. Monitor Task Manager for applications causing prolonged CPU usage."} +{"input":"VPN connection issues","output":"1. Check internet connection. 2. Update VPN client software. 3. Verify VPN server details. 4. Restart the router. 5. Contact VPN service provider for assistance."} +{"input":"Encountering 'There was a problem connecting to the server' error during drive mapping.","output":"1. Check the server's availability and connectivity. 2. Verify network settings and try mapping to the drive again. 3. Restart the server if needed."} +{"input":"Frequent occurrences of thread contention affecting parallel processing capabilities","output":"1. Identify and resolve thread contention issues in parallel processing. 2. Check for updates addressing thread contention challenges. 3. Optimize thread management for improved parallel processing. 4. Report frequent thread contention occurrences to the application support team."} +{"input":"ISSUES","output":"1. Check for conflicting plugins that may contribute to the lag. 2. Verify if the plugin has the latest updates installed. 3. Consider disabling the plugin temporarily to observe if the lag persists."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist"} +{"input":"Microsoft Outlook Folders Disappeared","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nReconfigure mailbox settings in Outlook options\\nVerify Microsoft 365 subscription status\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring mailbox synchronization."} +{"input":"Facing 'A device attached to the system is not functioning' when mapping the drive.","output":"Ensure the device is functioning properly and try mapping the drive again."} +{"input":"Mapped drive shows as 'Offline' and doesn't reconnect automatically.","output":"1. Check network connectivity and stability. 2. Reconnect the mapped drive manually. 3. Investigate system logs for any relevant errors or disconnection events."} +{"input":"Mapped drive disappears from the system after a certain period.","output":"1. Check drive mapping settings. 2. Reauthorize drive mapping. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Contact OneDrive support if the drive continues to disappear."} +{"input":"Initiated by GIT: Missing connection to all security tools on system [SERVER]","output":"1. Check network connectivity for system [SERVER]. 2. Verify security tool configurations. 3. Investigate and resolve any reported issues with security tools."} +{"input":"Error connecting to a specific website in Edge","output":"1. Clear Edge's cache and cookies. 2. Disable Edge extensions. 3. Update Edge to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer."} +{"input":"Taskbar icons missing","output":"1. Restart Windows Explorer in Task Manager. 2. Rebuild the icon cache. 3. Check for Windows updates. 4. Perform a system file check."} +{"input":"Windows 11 Action Center not opening","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party system utilities. 4. Perform a clean boot to identify conflicting processes."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [USERNAME]. Eva ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read \/ Write File Share: n:\/_Share\/ n:\/[SERVER]\/STA-ALZ\/ n:\/[SERVER]\/STA-EIN\/ n:\/[SERVER]\/STA-KOZ\/ n:\/[SERVER]\/STA-MCE\/ n:\/[SERVER]\/STA-PIU\/ R\/W including all subfolders. Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Mapped drive prompts 'No network provider accepted the given network path'.","output":"1. Check network provider compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network provider rejected' error persists."} +{"input":"Mapped drive prompts 'The specified network resource or device is no longer available'.","output":"Check the network connection and ensure the resource is available."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Confirm shared mailbox access details. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights."} +{"input":"Local admin rights needed for [SERVER]","output":"Check if the user has necessary admin permissions for the server. If not, grant the required permissions."} +{"input":"Syncing issues arise with large files in OneDrive","output":"1. Confirm that the large files do not exceed OneDrive's maximum file size limit. 2. Break large files into smaller segments before uploading to OneDrive. 3. Ensure there is sufficient storage space on both OneDrive and the local device. 4. Check network stability, as interruptions may affect large file uploads. 5. Use the OneDrive web interface to upload large files directly. 6. Verify that the OneDrive sync client is up-to-date. 7. Check if there are any restrictions on file types imposed by OneDrive. 8. Temporarily disable any third-party applications that might interfere with large file syncing. 9. Monitor the OneDrive activity center for any error messages related to large file syncing. 10. If the issue persists, contact Microsoft Support for further assistance."} +{"input":"Unable to map the drive intermittently due to 'The specified server cannot perform the requested operation' error.","output":"1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RO) Read only File Share: J:\/E-CAD Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Microsoft Excel Conditional Formatting Not Applying","output":"Check for pending updates for Microsoft Office\\nReset conditional formatting preferences in Excel\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring conditional formatting rules."} +{"input":"Sluggish response times observed when using the application with specific reporting templates","output":"1. Check compatibility with reporting templates. 2. Check for updates addressing template-related sluggishness. 3. Consider using default reporting templates. 4. Report reporting template-related sluggish behavior to the application support team."} +{"input":"Windows 10 printer offline status","output":"1. Restart the Print Spooler service. 2. Check printer connectivity and power. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings."} +{"input":"Unable to map the drive due to 'The network provider cannot accept the request' error.","output":"Ensure the network provider is operational and try again."} +{"input":"Assistance required for pending system reboots for Windows updates","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Windows 10 audio not switching between speakers and headphones","output":"1. Check audio settings in Sound settings. 2. Update audio drivers. 3. Disable audio enhancements. 4. Run the Windows Audio Troubleshooter."} +{"input":"duplicate emails sentWe have two separate reports of duplicate messages being received by users. Both [NAME] and [NAME] appear to have sent duplicate messages when they did not (send items only shows one copy). Please investigate the issue and determine the cause of this problem. See below snips for examples as well as the attached emails. [Image] [Image]","output":"1. Investigate the reported issue of duplicate emails. 2. Examine the examples and attached emails for reference. 3. Determine the cause and implement a resolution."} +{"input":"Mapped drive shows as 'Disconnected Network Drive' without access.","output":"1. Check network connectivity. 2. Reconnect the network drive. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'disconnected network drive' persists."} +{"input":"Game crashes during gameplay","output":"1. Update graphics drivers. 2. Verify game files integrity. 3. Check for game updates. 4. Adjust in-game graphics settings. 5. Disable background applications."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"There's a lag in the plugin's response time.","output":"1. Ensure the plugin is compatible with your browser. 2. Check for antivirus or security software interference during installation. 3. Consider reinstalling the plugin or trying an alternative version."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION])","output":"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions."} +{"input":"North America Portal availibility","output":"Check the availability of the North America portal. If it's down, troubleshoot as necessary."} +{"input":"Application performance degrades after software updates","output":"1. Check for updates addressing performance issues. 2. Review system requirements for the latest version. 3. Report issues to the application developer. 4. Consider rolling back to a previous version if possible."} +{"input":"Consistent lag in responsiveness when interacting with the application","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"Outlook crashes when sending email","output":"1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app."} +{"input":"Error opening Excel files","output":"1. Check for updates in Microsoft Excel. 2. Repair Microsoft Office through Control Panel. 3. Try opening the Excel file on another computer. 4. Check for file corruption in Excel files."} +{"input":"Sluggish behavior observed when using the application on low-end devices","output":"1. Optimize system settings for better performance. 2. Consider upgrading hardware components for improved responsiveness. 3. Use a lighter version of the application if available. 4. Report performance issues to the application developer."} +{"input":"Windows 11 Wi-Fi not auto-connecting","output":"1. Forget and reconnect to the Wi-Fi network. 2. Update network drivers. 3. Reset Wi-Fi settings in Network settings. 4. Run the Network Troubleshooter in Settings."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"Check user's basic settings and permissions."} +{"input":"Microsoft Outlook attachments not opening","output":"1. Save the attachment and open from File Explorer. 2. Check Outlook trust center settings. 3. Disable antivirus temporarily. 4. Repair the Office installation."} +{"input":"File Access Permission Denied","output":"take ownership of the File or folder in Security settings\\n- check for user account permissions on the file\\n- Run the application as an administrator\\n- Disable third-party antivirus temporarily\\n- test File Access in Safe Mode\\nPreventative measures include regularly reviewing and adjusting File permissions."} +{"input":"Files in OneDrive are not visible in the web version.","output":"1. Refresh the web browser and check again. 2. Verify if there are specific folders set to 'Online-only' mode. 3. Review the OneDrive activity log for any errors or conflicts."} +{"input":"Microsoft Excel Pivot Table Not Refreshing","output":"Check for pending updates for Microsoft Office\\nRefresh data source connections in Excel\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring pivot table data sources."} +{"input":"Safari is not loading pages correctly after I installed a new plugin.","output":"1. Confirm the PDF viewer plugin installation in Internet Explorer. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the problematic plugin."} +{"input":"The plugin installation progress halts at a certain percentage.","output":"1. Confirm if this behavior is consistent across browsers. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for assistance."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules."} +{"input":"The plugin update process keeps failing.","output":"Unknown"} +{"input":"Files added to OneDrive on one device don't reflect on others.","output":"1. Verify internet connectivity. 2. Restart OneDrive syncing on both devices. 3. Update OneDrive application. 4. Check for file naming issues. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"The plugin installation ends in an 'installation failed' message.","output":"1. Confirm the update attempts for the plugin. 2. Check for network or system issues preventing updates. 3. Consider reinstalling the plugin or seeking support from the developer."} +{"input":"Difficulty in efficiently using the application in offline mode","output":"1. Check offline mode settings in the application. 2. Verify available storage space. 3. Clear application cache and temporary files. 4. Consider reinstalling the application."} +{"input":"The plugin's installation file seems corrupted.","output":"1. Confirm if the unresponsiveness is solely due to the plugin. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin to see if tab responsiveness improves."} +{"input":"Facing 'There are currently no logon servers available' error while mapping the drive.","output":"1. Verify that the local device is connected to the network. 2. Check for any network connectivity issues and resolve them. 3. Confirm that the user account used for mapping has the correct domain credentials. 4. Restart the local device and attempt to map the drive again. 5. Temporarily disable any firewall or security software to check for interference. 6. If the issue persists, contact your network administrator to ensure logon servers are available and reachable."} +{"input":"Encountering 'OneDrive sync issues detected' notifications.","output":"Try updating your OneDrive to the latest version."} +{"input":"Battery not charging","output":"1. Check power adapter and cable. 2. Update battery drivers. 3. Restart the laptop. 4. Perform a battery calibration. 5. Check for BIOS updates."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - Create user. corporate access and email account for new employee [NAME].[LOCATION]ID n\u00b013420","output":"1. Verify user account creation process. 2. Check if the provided ticket ID is valid."} +{"input":"I'm unable to find the plugin's icon in the browser's toolbar.","output":"1. Confirm if the system resource exhaustion coincides with the plugin installation. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to assess its impact on system resources."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"The plugin seems to conflict with the browser's native functionalities.","output":"1. Identify the specific plugin causing browser crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further crashes."} +{"input":"[TICKET ID] - New Support Ticket received - impressora","output":"Check the printer's settings and connectivity. If there's an issue, troubleshoot as necessary."} +{"input":"I am not able to find[LOCATION]on the computer","output":"1. Provide guidance on locating [LOCATION] on the computer. 2. Check if there are any issues with [LOCATION] visibility."} +{"input":"Email Fornecedor - Caixa de SpamOl\u00e1. boa tarde! Temos um fornecedor que o email dele est\u00e1 indo diretamente para nossa caixa de Spam. Poderiam verificar se h\u00e1 como ajustar? [NAME] - Relacionamento - [COMPANY]-[NAME] <[EMAIL]> Obrigada.","output":"Check the email settings to ensure emails from the specified sender aren't being marked as spam. If they are, adjust the settings as necessary."} +{"input":"Account displaying incorrect reporting structure information; seeking correction","output":"1. Verify reporting structure information for accuracy. 2. Request corrections through the proper channels. 3. Confirm reporting structure changes with the Service-Now administrator. 4. Report persistent reporting structure discrepancies to the Service-Now support team."} +{"input":"Windows Firewall Blocking Connection","output":"check Windows Firewall rules for the affected application\\n- temporarily Disable Windows Firewall for testing\\n- Update network drivers from Device Manager\\n- Reset network settings using netsh commands\\n- reinstall the network adapter if necessary\\nPreventative measures include regularly reviewing and adjusting Windows Firewall rules."} +{"input":"[TICKET ID] - New Support Ticket received -[LOCATION]Site - Cant access","output":"Check the user's access to the [LOCATION] site. If there are any issues, troubleshoot as necessary."} +{"input":"Create AD group for [COMPANY] Scandinavia for myHR","output":"1. Access the Active Directory management console. 2. Create a new security group for [COMPANY] Scandinavia in the specified organizational unit (OU). 3. Add the necessary users to the newly created AD group. 4. Confirm the completion of the AD group creation."} +{"input":"[TICKET ID] - [SERVER][LOCATION]- Planned Maintenance - 2018-10-10. 02:00[LOCATION]| [NAME] ([SERVER]) | [NAME] ([SERVER]) [COMPANY] SE.","output":"1. Verify maintenance details. 2. Notify users about the planned maintenance."} +{"input":"OneDrive displays 'file upload failed' for files with certain formats.","output":"1. Verify file formats comply with OneDrive requirements. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'file upload failed' persists for specific formats."} +{"input":"Unexpected pauses in application responsiveness during critical tasks","output":"1. Check for background processes affecting performance. 2. Update graphics drivers. 3. Adjust application settings for resource optimization. 4. Consider upgrading hardware components if necessary."} +{"input":"Microsoft Word auto-correct not working","output":"1. Check auto-correct settings in Word. 2. Disable and re-enable auto-correct. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version."} +{"input":"Microsoft Teams unable to send messages","output":"1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams."} +{"input":"Encountering 'OneDrive is unable to sync changes' errors.","output":"1. Check if the file is open or in use by another application. 2. Review OneDrive settings for any conflicts or errors. 3. Reauthorize or sign in to your Microsoft account on OneDrive."} +{"input":"Unable to find Service-Now account confirmation fax; requesting resend","output":"1. Check account settings for confirmation fax preferences. 2. Request a confirmation fax resend through the proper channels. 3. Confirm receipt of the confirmation fax. 4. Report ongoing challenges with confirmation faxes to the Service-Now support team."} +{"input":"Falha na conex\u00e3o da VPN","output":"Check the user's VPN settings and internet connection. If the issue persists, troubleshoot the VPN connection."} +{"input":"Facing 'The local device name is already in use' error when re-mapping the drive.","output":"1. Disconnect the existing mapped drive. 2. Clear any residual connections to the drive. 3. Re-map the drive with the desired device name."} +{"input":"Windows 11 Bluetooth Not Connecting","output":"Check for pending updates for Windows\\nUpdate Bluetooth drivers from Device Manager\\nRestart Bluetooth service in Services\\nReconfigure Bluetooth pairing settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and ensuring Bluetooth compatibility."} +{"input":"Facing 'The mapped network drive could not be created because the following error occurred: The local device name is already in use' error.","output":"Try using a different drive letter for mapping."} +{"input":"Issues with Service-Now Two-Factor Authentication (2FA); seeking help","output":"1. Verify the correct setup of Two-Factor Authentication (2FA). 2. Attempt 2FA setup again if issues persist. 3. Check for any error messages during the 2FA setup process. 4. Report ongoing 2FA issues to the Service-Now support team."} +{"input":"Some files in OneDrive fail to update to their latest versions despite multiple attempts, leading to discrepancies in content across devices.","output":"1. Check for conflicts or errors in the activity center. 2. Verify stable internet connectivity. 3. Restart OneDrive syncing. 4. Ensure file names are within OneDrive limits. 5. Review file sharing settings. 6. Contact OneDrive support if file updates persistently fail."} +{"input":"Performance issues affecting overall efficiency of document approval processes","output":"1. Prioritize document approval process efficiency for optimization. 2. Check for updates addressing approval process efficiency issues. 3. Optimize system settings for document approval tasks. 4. Report document approval process-related efficiency issues to the application support team."} +{"input":"Files in OneDrive are not visible in the web version.","output":"1. Check if the files are visible on the OneDrive client. 2. Verify that the web version is accessing the correct OneDrive account. 3. Manually refresh the web page to ensure it's displaying the latest information. 4. If the issue persists, consider clearing the browser cache."} +{"input":"Windows 10 taskbar not hiding","output":"1. Check taskbar settings in Taskbar settings. 2. Restart Windows Explorer. 3. Update graphics drivers. 4. Run the System File Checker (SFC)."} +{"input":"Slow rendering of charts and graphs within the application","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize graphics settings for chart rendering. 5. Consider upgrading hardware components for better rendering performance."} +{"input":"I'm unable to navigate through the plugin's settings menu.","output":"1. Confirm if the performance degradation coincides with the plugin installation. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to assess its impact on performance."} +{"input":"OneDrive continuously shows 'Processing changes' but doesn't sync.","output":"1. Check activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reinstall OneDrive. 6. Report persistent issues to OneDrive support."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Microsoft Teams crashes during meetings","output":"1. Update Microsoft Teams to the latest version. 2. Check for graphics driver updates. 3. Disable hardware acceleration in Teams settings. 4. Run the Teams diagnostic tool."} +{"input":"Application hangs during routine operations, causing disruptions","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Ensure network stability. 5. Check for conflicting background processes."} +{"input":"Mapped drive prompts 'The network path was not found' repeatedly during access.","output":"1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network."} +{"input":"Create Shared Mailbox - [EMAIL] - [COMPANY] Credit card management","output":"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 11 Bluetooth Not Discoverable","output":"Check for pending updates for Windows\\nUpdate Bluetooth drivers from Device Manager\\nRestart Bluetooth service in Services\\nReconfigure Bluetooth visibility settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and ensuring Bluetooth compatibility."} +{"input":"Mapped drive disappears from the file explorer after a system update.","output":"Try remapping the drive after the system update."} +{"input":"Microsoft Surface Pen not working","output":"1. Check Surface Pen battery. 2. Update Surface device firmware. 3. Reconnect Surface Pen through Bluetooth settings. 4. Test Surface Pen on another Surface device."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to you - Bitlocker Unlock FAILED","output":"Check the Bitlocker settings and troubleshoot the unlock issue."} +{"input":"Microsoft Edge not playing sound in videos","output":"1. Clear browser cache. 2. Check audio settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test videos in another browser."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user permissions on the file share. 2. Check if the file share path exists."} +{"input":"Microsoft Edge Not Remembering Passwords","output":"Check for pending updates for Microsoft Edge\\nClear browsing data and cache\\nRun the Windows Update Troubleshooter\\nEnable password saving in Microsoft Edge settings\\nTest with a different user account\\nPreventative measures include regularly updating browsers and managing password preferences."} +{"input":"Windows 10 Bluetooth not turning on","output":"1. Check Bluetooth device compatibility. 2. Restart Bluetooth services. 3. Update Bluetooth drivers. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Windows 11 File Explorer Crashing","output":"Check for pending updates for Windows\\nRun the Windows Update Troubleshooter\\nOptimize folder options in File Explorer\\nReconfigure File Explorer settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring file explorer stability."} +{"input":"Windows 10 display brightness slider missing","output":"1. Update graphics drivers. 2. Check display settings in Power options. 3. Restart the computer. 4. Run the Power Troubleshooter in Settings."} +{"input":"Microsoft Excel Hyperlinks Not Working","output":"Check for pending updates for Microsoft Office\\nReset hyperlink preferences in Excel\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring hyperlink functionality."} +{"input":"Edge won't let me disable the ad-blocker plugin.","output":"1. Confirm the image viewer plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues causing image loading problems."} +{"input":"Basis User - [TICKET ID] -Service Request: Basis User Create Windows account for internal user Firstname: [NAME] Lastname: [NAME] Cost Center: 44268 Company: Department: [COMPANY]_MA [ADDRESS]: ZIP: City: Country: Office: Important: Please set the EA10 to the following value: 13721 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Jan 21 2019 12:00AM Additional information:","output":"Unknown"} +{"input":"Mapped drive shows as 'Disconnected Network Drive' despite a stable network connection.","output":"1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - okta mobile","output":"1. Investigate the Okta Mobile support ticket forwarded to your role. 2. Check the Okta Mobile configuration. 3. Troubleshoot and resolve any issues with Okta Mobile."} +{"input":"Unexplained delays in processing and displaying data visualizations","output":"1. Optimize system resources for data visualization. 2. Check for updates addressing data visualization delays. 3. Review data visualization settings in the application. 4. Report data visualization delays to the application support team."} +{"input":"O365\/M365 not functioning as expected, seeking help","output":"1. Run O365\/M365 in Compatibility Mode. 2. Check for pending Windows updates. 3. Verify antivirus exclusions for Office files. 4. Contact Microsoft Support for advanced troubleshooting."} +{"input":"[SERVER] - Outdated McAfee Agent","output":"Check if the McAfee Agent on the server is up-to-date. If not, update the agent."} +{"input":"OneDrive fails to sync after moving files between folders.","output":"Ensure the files have been moved properly and try syncing again."} +{"input":"Microsoft Word Track Changes Not Working","output":"Check for pending updates for Microsoft Office\\nReset Track Changes preferences in Word options\\nRun the Microsoft Office Repair Tool\\nTest with a different document\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring document change tracking."} +{"input":"OneDrive fails to sync large files, getting stuck midway.","output":"Check if the file size exceeds the OneDrive file size limit."} +{"input":"Windows 11 Taskbar Not Hiding","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure taskbar auto-hide settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring taskbar behavior."} +{"input":"The plugin conflicts with other installed browser extensions.","output":"1. Confirm if your browser and the plugin are both updated to the latest versions. 2. Check for alternative versions of the plugin compatible with your browser. 3. Consider reaching out to the plugin developer for guidance."} +{"input":"File Share Access - TICKET12351 - John Doe (EXTERNAL. LocationE)","output":"Check if the external user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Windows 11 search not working in File Explorer","output":"1. Rebuild the search index. 2. Check search settings in File Explorer. 3. Run Windows Update. 4. Verify that the files are not excluded from search."} +{"input":"Microsoft Excel AutoSave Not Syncing","output":"Check for pending updates for Microsoft Office\\nReset AutoSave preferences in Excel options\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring AutoSave synchronization."} +{"input":"Install Nessus Agent on [LOCATION]-DB01","output":"Check if the system meets the installation requirements for Nessus Agent. Proceed with the installation if everything is in order."} +{"input":"System prompting restart for Windows updates with difficulties","output":"1. Check for pending updates in Windows Update settings. 2. Verify disk space availability. 3. Run the Windows Update troubleshooter. 4. Manually download and install updates if necessary."} +{"input":"Microsoft Excel data validation not working","output":"1. Check data validation settings in Excel. 2. Verify cell references. 3. Disable workbook protection if applicable. 4. Update Microsoft Excel to the latest version."} +{"input":"Microsoft Outlook search not returning results","output":"1. Rebuild the Outlook search index. 2. Check Outlook indexing status. 3. Disable Windows Search service and restart. 4. Repair the Outlook data file."} +{"input":"Mapped drive prompts 'The specified server cannot perform the requested operation'.","output":"1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable."} +{"input":"The new media player plugin I installed is not working on Safari.","output":"1. Confirm the language translator plugin installation in Internet Explorer. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the problematic plugin."} +{"input":"Create AD group for [COMPANY] Scandinavia for myHR","output":"1. Access the Active Directory management console. 2. Create a new security group for [COMPANY] Scandinavia in the specified organizational unit (OU). 3. Add the necessary users to the newly created AD group. 4. Confirm the completion of the AD group creation."} +{"input":"Microsoft Excel cells displaying formula instead of result","output":"1. Verify cell format and formula syntax. 2. Check for circular references. 3. Disable formula auditing in Excel. 4. Update Microsoft Excel to the latest version."} +{"input":"File not found error in File Explorer","output":"1. Check for malware using antivirus software. 2. Perform a system file check using SFC \/scannow command. 3. Reset File Explorer settings to default. 4. Check for Windows updates."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist"} +{"input":"Difficulty in optimizing asynchronous tasks and background processes","output":"1. Review and optimize asynchronous tasks and background processes. 2. Check for updates addressing challenges in optimizing asynchronous operations. 3. Optimize task scheduling and execution. 4. Report difficulties in optimizing asynchronous tasks to the application support team."} +{"input":"I'm unable to locate the plugin's files in the browser directory.","output":"1. Confirm if this behavior occurs consistently. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling conflicting plugins to see if the features become clickable."} +{"input":"Error connecting to shared printer","output":"1. Check printer connections. 2. Verify permissions on the shared printer. 3. Reconnect to the shared printer. 4. Restart the Print Spooler service. 5. Check for Windows updates."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Need administrative rights for [LOCATION]","output":"1. Contact the IT administrator for [LOCATION]. 2. Provide details about the specific administrative rights needed. 3. Request the necessary permissions for the user."} +{"input":"Encountering 'The specified network name is no longer available' while accessing the mapped drive.","output":"1. Check for network connectivity issues. 2. Reconnect the mapped drive manually. 3. Investigate any recent changes to network configurations."} +{"input":"The plugin toolbar disappeared after the last browser update.","output":"1. Identify the specific plugin causing browser freezes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further freezes."} +{"input":"Facing challenges in updating Service-Now account project involvements","output":"1. Access the project involvements section in Service-Now. 2. Attempt to update project involvements. 3. Check for any error messages during the update process. 4. Report ongoing challenges in updating project involvements to the Service-Now support team."} +{"input":"Windows 11 Taskbar Icons Not Responding","output":"Check for pending updates for Windows\\nReset taskbar icon preferences\\nRun the Windows Update Troubleshooter\\nReconfigure icon notifications in Settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools."} +{"input":"Microsoft Excel cells not updating formulas","output":"1. Check calculation settings in Excel. 2. Verify cell references in formulas. 3. Disable automatic workbook calculations. 4. Update Microsoft Excel to the latest version."} +{"input":"Error connecting to a specific database server","output":"1. Check database server connection. 2. Verify database credentials. 3. Restart the database server. 4. Update database client software. 5. Run the Windows Network Troubleshooter."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"No access GTC_SLAR","output":"Check the user's access to GTC_SLAR. If there are any issues, troubleshoot as necessary."} +{"input":"Windows 11 Alt+Tab not working","output":"1. Check for conflicting keyboard shortcuts. 2. Restart Windows Explorer. 3. Verify Alt+Tab settings in Taskbar settings. 4. Test on another user account."} +{"input":"Missing connection to Updates on system [SERVER]","output":"Check the system's connection to the update server. If there's an issue, troubleshoot the connection problem."} +{"input":"Email folders are differentUser has noticed her email folders are now different. Was there any updates over the weekend that would have caused this? User has to monitor two mailboxes. and the recent changes make it difficult to see both in the same view. Can this be changed? Prior to today it looked like this. [Image] Today it looks like this. [Image]","output":"1. Investigate the reported issue with email folders. 2. Check for updates or changes over the weekend. 3. Adjust the email folder settings to restore the preferred view."} +{"input":"The plugin update leads to browser session losses.","output":"1. Confirm if this behavior occurs consistently. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling conflicting plugins to see if the UI elements become functional."} +{"input":"Email Fornecedor - Caixa de SpamOl\u00e1. boa tarde! Temos um fornecedor que o email dele est\u00e1 indo diretamente para nossa caixa de Spam. Poderiam verificar se h\u00e1 como ajustar? [NAME] - Relacionamento - [COMPANY]-[NAME] <[EMAIL]> Obrigada.","output":"Check the email settings to ensure emails from the specified sender aren't being marked as spam. If they are, adjust the settings as necessary."} +{"input":"Windows 10 Network Sharing Not Working","output":"Check for pending updates for Windows\\nRun the Network Troubleshooter\\nReconfigure network sharing settings in File Explorer\\nVerify firewall settings for File and Printer Sharing\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring network sharing configurations."} +{"input":"Encountering 'The specified network password is not correct' while mapping the drive.","output":"1. Double-check the entered username and password for accuracy. 2. Confirm that the user account has the necessary permissions for drive mapping. 3. Verify that the password is not expired or requires a reset. 4. Update the user credentials in the Windows Credential Manager. 5. If using domain credentials, ensure the device is connected to the correct domain. 6. Temporarily disable any firewall or security software to check for interference. 7. Restart the local device and attempt to map the drive again. 8. If the issue persists, contact your network administrator for further assistance."} +{"input":"Facing issues with the Service-Now account after a recent system update","output":"1. Check for any specific error messages or notifications related to the recent system update. 2. Verify system compatibility with the Service-Now version. 3. Report specific issues encountered after the system update to the Service-Now support team."} +{"input":"Shared Mailbox Access - TICKET12350 - email2@example.com","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Encountering 'OneDrive sync pending for days' without progress.","output":"1. Review the files listed as pending and check for any errors. 2. Pause and resume sync to trigger a reevaluation of pending changes. 3. Ensure there is enough available storage on OneDrive. 4. Consider unlinking and relinking your OneDrive account."} +{"input":"Windows 10 Task Manager not showing all processes","output":"1. Restart Windows Explorer. 2. Run System File Checker (SFC). 3. Check for Windows updates. 4. Create a new user account and test Task Manager."} +{"input":"The Flash plugin is not working in my Firefox browser.","output":"Ensure you have the latest version of Flash installed. If not, consider updating or reinstalling Flash."} +{"input":"Error opening a specific website in Safari","output":"1. Clear Safari's cache and cookies. 2. Disable Safari extensions. 3. Update Safari to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer."} +{"input":"OneDrive sync fails for files with non-English characters in the filename.","output":"1. Check file name encoding compatibility. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync fails for files with non-English characters."} +{"input":"Despite having ample storage, OneDrive repeatedly notifies about being full, restricting further uploads and causing syncing errors.","output":"1. Confirm available storage on OneDrive. 2. Check for large or excessive files. 3. Clear OneDrive recycle bin. 4. Restart OneDrive syncing. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if the issue persists."} +{"input":"The plugin disappears after the browser is restarted.","output":"1. Identify the websites causing browser crashes with the plugin. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin or adjusting its settings for specific websites."} +{"input":"OneDrive keeps syncing previously deleted files repeatedly.","output":"1. Check the OneDrive recycle bin for the repeatedly synced files. 2. Verify that the files are not restored manually on other devices. 3. Pause and resume sync to reevaluate the files. 4. If the issue persists, consider contacting OneDrive support."} +{"input":"Windows 11 Start Menu tiles not updating","output":"1. Restart Windows Explorer. 2. Re-register Start Menu components. 3. Check for Windows updates. 4. Perform a System Restore to a previous stable state."} +{"input":"Mapped drive disconnects automatically after an idle period.","output":"1. Check drive idle settings. 2. Adjust system power settings. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if the drive still disconnects automatically."} +{"input":"Windows 10 audio not working in Zoom","output":"1. Check audio settings in Zoom. 2. Update audio drivers. 3. Restart the computer. 4. Test audio in another application."} +{"input":"Microsoft Edge not remembering login credentials","output":"1. Check browser settings for password saving. 2. Clear browser cache and cookies. 3. Update Microsoft Edge to the latest version. 4. Reset browser settings to default."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Project online does not work","output":"Check the user's access to Project Online. If there are any issues, troubleshoot as necessary."} +{"input":"OneDrive sync gets stuck at a specific percentage, preventing the completion of syncing for all files.","output":"1. Verify internet connectivity. 2. Check OneDrive service status. 3. Restart OneDrive syncing. 4. Clear OneDrive cache. 5. Ensure file names adhere to guidelines. 6. Reset OneDrive settings. 7. Reinstall OneDrive application. 8. Contact OneDrive support if sync remains stuck."} +{"input":"Prolonged loading times for data and content, looking for ways to speed up","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"I receive an error message 'Plugin is not supported' after installation.","output":"1. Confirm the inaccessibility of the plugin menu. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for support or updates."} +{"input":"Mapped drive disappears from the file explorer after a system update.","output":"Try remapping the drive after the system update."} +{"input":"Windows 10 printer not printing double-sided","output":"1. Check printer settings for double-sided printing. 2. Update printer drivers. 3. Run the Printer Troubleshooter in Settings. 4. Test double-sided printing on another computer."} +{"input":"Requesting additional permissions for specific modules in Service-Now","output":"1. Identify the specific modules requiring additional permissions. 2. Submit a permission request detailing the required access. 3. Follow up on the permission request status with the Service-Now administrator. 4. Report delays or issues in obtaining additional permissions to the Service-Now support team."} +{"input":"Windows 10 File Explorer Crashing","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the System File Checker (SFC)\\nReconfigure File Explorer options\\nPerform a clean boot to identify conflicting software\\nPreventative measures include regularly updating Windows and avoiding third-party file management tools."} +{"input":"Sluggish response times when using specific keyboard shortcuts","output":"1. Check keyboard shortcut settings in the application. 2. Verify system resources during shortcut usage. 3. Consider using alternative methods for specific actions. 4. Report shortcut-related issues to the application developer."} +{"input":"Mapped drive shows as 'Disconnected Network Drive' despite a stable network connection.","output":"1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules."} +{"input":"Unable to map the drive intermittently due to 'The specified server cannot perform the requested operation' error.","output":"1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again."} +{"input":"I encounter 'plugin not supported in this browser version' messages.","output":"1. Verify the update process was completed successfully. 2. Check the plugin settings for any changes or missing core features. 3. Consider reinstalling the previous version of the plugin or reaching out to the developer for support."} +{"input":"Mapped drive prompts 'The network path was not found' repeatedly during access attempts.","output":"1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network."} +{"input":"Sync errors in OneDrive result in duplicate files and folders.","output":"1. Check the activity center for error messages. 2. Verify OneDrive service status. 3. Restart OneDrive syncing. 4. Remove duplicate files manually. 5. Update OneDrive application. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"External Monitor Resolution Issue","output":"Update graphics drivers from Device Manager\\n- Adjust display settings in graphics Control Panel\\n- check for pending updates for Windows\\n- test the external Monitor on another system\\n- Reconfigure Monitor settings in display settings\\nPreventative measures include regularly updating graphics drivers and verifying Monitor compatibility."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [USERNAME] ([COMPANY]. [LOCATION])","output":"1. Verify the details of the new user request. 2. Create a new user account in the system. 3. Assign the specified attributes to the user. 4. Confirm the completion of the user creation process."} +{"input":"[TICKET ID] - New Support Ticket received - Block email from [NAME] Enright","output":"Check the email settings and ensure that emails from [NAME] Enright are blocked."} +{"input":"Microsoft Edge Not Playing Videos","output":"Check for pending updates for Microsoft Edge\\nClear browsing data and cache\\nRun the Windows Update Troubleshooter\\nDisable hardware acceleration in Microsoft Edge settings\\nTest with a different user account\\nPreventative measures include regularly updating browsers and optimizing internet connection."} +{"input":"Facing 'The mapped network drive could not be created because the following error occurred: The local device name is already in use' error.","output":"1. Choose a different local device name. 2. Disconnect existing network drives with conflicting names. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'device name in use' error persists."} +{"input":"Light User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Light User Create Light user for [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44237 Function: IT SUPPORT Company: [COMPANY] AG Department: IT [COMPANY] ZIP: [ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: [LOCATION] [NAME] Important: Please set the EA10 to the following value: 4448 (leave blank. when empty) Desired date: Dec 10 2018 3:00AM Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Additional information: Light User f\u00fcr [NAME][LOCATION]- IT Support","output":"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"Basis User - [USERNAME] - [USERNAME]. [NAME] ([COMPANY]. [LOCATION])","output":"Verify if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"External monitor not detected","output":"1. Check monitor connections. 2. Update graphics drivers. 3. Restart the computer. 4. Test the monitor on another computer. 5. Check for Windows updates."} +{"input":"Error connecting to a specific printer","output":"1. Check printer connections. 2. Verify permissions on the printer. 3. Reconnect to the printer. 4. Restart the Print Spooler service. 5. Check for Windows updates related to printing."} +{"input":"E-Mailadresse falsch","output":"1. Address the reported issue of incorrect email address. 2. Gather details on the incorrect email address. 3. Correct the email address as necessary."} +{"input":"Safari is running slow after I updated my plugins.","output":"1. Access Internet Explorer settings and extensions. 2. Attempt to disable the JavaScript plugin. 3. If disabling fails, consider uninstalling the plugin or checking for browser updates."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Citrix - [TICKET ID] - [NAME] ([COMPANY] [LOCATION])","output":"Check the user's access to Citrix. If there's an issue, troubleshoot as necessary."} +{"input":"The plugin menu is inaccessible on my browser.","output":"1. Monitor CPU usage with the plugin activated. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to reduce CPU usage."} +{"input":"Consistent rise in CPU usage causing drop in operational efficiency","output":"1. Adjust system power settings to balance performance. 2. Consider upgrading to a more powerful CPU or additional RAM. 3. Run a disk cleanup to free up storage space. 4. Monitor for background processes causing prolonged CPU usage."} +{"input":"Facing challenges in updating Service-Now account social media links","output":"1. Access the social media section in Service-Now. 2. Attempt to update social media links. 3. Check for any error messages during the update process. 4. Report ongoing challenges in updating social media links to the Service-Now support team."} +{"input":"Web pages not loading correctly in Chrome","output":"Chrome Version 88.0.4324.190 1. Clear Chrome's cache and cookies. 2. Disable browser extensions to see if they might be causing an issue. 3. Update your browser to the latest version. 4. Try viewing the page in a different browser."} +{"input":"Facing challenges in updating Service-Now account professional certifications","output":"1. Access the certifications section in Service-Now. 2. Attempt to update professional certifications. 3. Check for any error messages during the update process. 4. Report ongoing challenges in updating certifications to the Service-Now support team."} +{"input":"Requesting assistance in changing the Service-Now account mailing address","output":"1. Access the account settings in Service-Now. 2. Attempt to update the mailing address. 3. Check for any error messages during the update process. 4. Report ongoing issues with mailing address change to the Service-Now support team."} +{"input":"The plugin settings don't save after configuration.","output":"1. Confirm if the functionalities disappear consistently. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling conflicting plugins to see if the functionalities reappear."} +{"input":"Unable to play DVDs","output":"1. Update DVD drive firmware. 2. Try a different DVD player software. 3. Check for Windows updates. 4. Clean the DVD disc. 5. Test with a different DVD."} +{"input":"Windows 10 Task View Not Working","output":"check for pending updates for Windows\\n- Reset Task View preferences in settings\\n- Run the Windows Update troubleshooter\\n- Reconfigure virtual Desktop settings\\n- test with a different user account\\nPreventative measures include regularly updating Windows and monitoring virtual Desktop configurations."} +{"input":"Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION])","output":"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions."} +{"input":"Encountering 'OneDrive sync is stuck on indexing changes' repeatedly.","output":"Try pausing and restarting the sync process."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings."} +{"input":"Windows requesting restart for updates, encountering difficulties","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Concerns about CPU running consistently high, impacting responsiveness","output":"1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Windows 11 desktop icons rearranging","output":"1. Restart Windows Explorer. 2. Disable auto-arrange in desktop settings. 3. Check for Windows updates. 4. Perform a clean boot to identify conflicting processes."} +{"input":"Encountering 'The network path was not found' error while attempting to map a drive.","output":"Ensure the network path is correct and accessible."} +{"input":"Chrome browser is not recognizing the new language translator plugin.","output":"1. Access the Firefox extensions or plugins settings. 2. Attempt to uninstall the problematic plugin. 3. If uninstallation fails, check for browser updates and try again."} +{"input":"Facing 'The mapped network drive is not accessible' error.","output":"Check your network connection and try accessing the drive again."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Windows 10 Hibernate Not Working","output":"Check power settings in Control Panel\\nUpdate graphics and chipset drivers\\nRun the Power Troubleshooter\\nCheck for pending updates for Windows\\nDisable background applications and processes\\nPreventative measures include managing power settings and updating drivers regularly."} +{"input":"Unable to access the mapped drive due to 'The network connection was lost' error.","output":"1. Verify network connection stability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'connection lost' error persists."} +{"input":"Encountering 'OneDrive sync is stuck on processing changes' indefinitely.","output":"Try restarting the OneDrive app or your device."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: Due) Access Type: (RW) Read \/ Write File Share: j:\/stundenbuecher Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"Unknown"} +{"input":"Windows Bluetooth Peripheral Connection Issues","output":"Verify if Bluetooth is enabled in settings\\n- Restart Bluetooth service in Services\\n- Remove and re-pair the Bluetooth device\\n- Update Bluetooth drivers from Device Manager\\n- test the Bluetooth Device on another system\\nPreventative measures include regularly updating Bluetooth drivers and ensuring proper Device pairing."} +{"input":"Performance issues affecting the overall efficiency of data analysis tools","output":"1. Prioritize optimization for data analysis tools. 2. Check for updates addressing data analysis tool-related efficiency issues. 3. Optimize system settings for efficient data analysis. 4. Report data analysis tool-related efficiency issues to the application support team."} +{"input":"Crear carpeta dentro de J: Administraci\u00f3n R&D","output":"Check if user has necessary permissions to create the folder. If not, grant the required permissions."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"1. Verify system details and permissions. 2. Remove system from Nexthink according to the specified process."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role -","output":"Unknown"} +{"input":"Windows 11 Taskbar Not Hiding","output":"Check for pending updates for Windows\\nReset taskbar auto-hide preferences\\nRun the Windows Update Troubleshooter\\nReconfigure taskbar settings in Taskbar properties\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring taskbar behavior."} +{"input":"Encountering 'There are no more endpoints available from the endpoint mapper' intermittently during access to the mapped drive.","output":"1. Check for any issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer."} +{"input":"Delays in the application's response when using specific data visualization tools","output":"1. Check data visualization tool compatibility with the application. 2. Check for updates addressing delays in response with specific visualization tools. 3. Optimize system resources for handling data visualization tasks. 4. Report data visualization tool-related delays to the application support team."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify user's permissions on the file share. 2. Check if the file share path is correct."} +{"input":"OneDrive sync resets itself and starts from scratch randomly.","output":"1. Check for conflicting applications or third-party tools. 2. Verify if there are any changes to your Microsoft account credentials. 3. Review OneDrive settings and repair the OneDrive installation."} +{"input":"Continuous increase in CPU usage resulting in diminished efficiency","output":"1. Optimize Windows startup items for faster boot times. 2. Check for malware using reputable antivirus software. 3. Consider upgrading to a more powerful CPU or additional RAM. 4. Run a disk cleanup to free up storage space."} +{"input":"OneDrive keeps syncing previously deleted files repeatedly.","output":"1. Check OneDrive recycle bin. 2. Clear OneDrive cache. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support for further assistance."} +{"input":"Unexplained server errors and 5xx status codes impacting overall application availability","output":"1. Investigate server logs for error details and patterns. 2. Check for updates addressing unexplained server errors and 5xx status codes. 3. Optimize server configurations to prevent error occurrences. 4. Report unexplained server errors and 5xx status codes impacting availability to the application support team."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings."} +{"input":"OneDrive fails to sync after recovering deleted files.","output":"Try re-uploading the recovered files to OneDrive."} +{"input":"[TICKET ID] - New Support Ticket received - Acesso","output":"Check user's access settings. If there's an issue, troubleshoot as necessary."} +{"input":"J:ZR-Muster: Ordner \/ Dateien wieder herststellen","output":"1. Verify user's permissions for file restoration. 2. Check if the files and folders can be restored from backup."} +{"input":"Microsoft PowerPoint slides not saving changes","output":"1. Save the presentation with a new file name. 2. Check file permissions. 3. Disable third-party PowerPoint add-ins. 4. Update Microsoft PowerPoint to the latest version."} +{"input":"The new plugin I installed is causing my Chrome browser to crash.","output":"1. Access the Chrome settings and extensions. 2. Attempt to disable the VPN plugin. 3. If disabling fails, consider uninstalling the plugin or checking for browser updates."} +{"input":"Error connecting to a network printer","output":"1. Check printer connections. 2. Verify permissions on the network printer. 3. Reconnect to the network printer. 4. Restart the Print Spooler service. 5. Check for Windows updates."} +{"input":"Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.","output":"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Microsoft Edge not playing sound in videos","output":"1. Clear browser cache. 2. Check audio settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test videos in another browser."} +{"input":"Microsoft Excel pivot table filters not working","output":"1. Verify data source for the pivot table. 2. Refresh the pivot table. 3. Clear and reapply filters. 4. Update Microsoft Excel to the latest version."} +{"input":"Nexthink alerts message inbox change","output":"1. Review the Nexthink alerts message inbox change. 2. Identify any modifications to the message inbox settings. 3. Address any necessary changes to the Nexthink alerts message inbox."} +{"input":"Windows 10 Alt + Tab Not Working","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure Alt + Tab settings in Settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring shortcut functionality."} +{"input":"Closure of an e-mail account","output":"Check if the user has necessary permissions to close the email account. If not, grant the required permissions."} +{"input":"Windows 11 network drive not accessible","output":"1. Check network drive permissions. 2. Restart the computer and router. 3. Update network drivers. 4. Run the Network Troubleshooter in Settings."} +{"input":"Microsoft Outlook autocomplete not working","output":"1. Check Outlook autocomplete settings. 2. Rebuild the Outlook autocomplete cache. 3. Repair the Outlook data file. 4. Update Outlook to the latest version."} +{"input":"OneDrive sync pauses indefinitely and doesn't resume automatically.","output":"1. Manually attempt to pause and resume sync to kick-start the process. 2. Check for any pending updates for your OneDrive client. 3. Verify if there are any conflicts with other applications or security software. 4. Consider reinstalling OneDrive if the issue persists."} +{"input":"Inconsistencies in the time it takes for the application to load data","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor data loading times for patterns. 5. Optimize application settings for consistent data loading."} +{"input":"Mapped drive shows as 'Disconnected' despite a stable and continuous network connection.","output":"1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed."} +{"input":"OneDrive sync status remains stuck at 'sync pending'.","output":"1. Restart OneDrive syncing. 2. Check for conflicts in the activity center. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'sync pending' persists."} +{"input":"Unable to access certain Service-Now modules; permissions issue","output":"1. Identify the specific modules inaccessible due to permissions. 2. Verify assigned roles and permissions for the modules. 3. Request necessary permissions through the proper channels. 4. Report ongoing issues with module access to the Service-Now support team."} +{"input":"Mapped drive becomes read-only, preventing file modifications.","output":"1. Confirm that the user account has write permissions on the shared drive. 2. Verify that the file or folder being accessed is not set to read-only. 3. Check for any group membership changes affecting the user's access rights. 4. Temporarily disable any firewall or security software to check for interference. 5. Update network drivers on the local device to the latest version. 6. Restart the local device and attempt to access the mapped drive again. 7. Review system logs for any errors related to read-only issues. 8. If the issue persists, contact your network administrator for further assistance."} +{"input":"Files uploaded to OneDrive show as 'waiting to upload' forever.","output":"1. Check the activity center for error messages. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"cou;d not open files from corp disck G (UA directory)","output":"Check the user's access to the corporate disk G. If there are any issues, troubleshoot as necessary."} +{"input":"OneDrive sync fails after switching to a new device.","output":"Ensure you are logged into the correct OneDrive account on your new device."} +{"input":"Light User for external - [TICKET ID] - [NAME] PaulaService Request: Light User for external Create Light user for [USERNAME] [NAME] Paula Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44288 Function: HR ASSISTANT Company: SETRATA Department: [COMPANY]_HR-[ADDRESS] [ADDRESS]. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Not defined Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Desired date: Jan 10 2019 3:00AM Additional information:","output":"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Access the Exchange admin center. 2. Locate the shared mailbox settings. 3. Add the user [EMAIL] to the shared mailbox access list. 4. Verify access by logging in as the user [EMAIL]."} +{"input":"Encountering 'OneDrive couldn't connect' errors intermittently.","output":"1. Check your internet connection stability during the errors. 2. Verify if any firewall or security software is blocking OneDrive connections. 3. Restart your computer and attempt to connect OneDrive again. 4. Consider reinstalling OneDrive if the issue persists."} +{"input":"Mapped drive prompts 'The network path was not found' intermittently.","output":"1. Verify network path availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'path not found' error persists intermittently."} +{"input":"Optimal performance of O365\/M365 hindered, seeking help","output":"1. Update macOS to the latest version. 2. Reinstall O365\/M365 applications. 3. Check for disk space availability. 4. Verify user account permissions."} +{"input":"Mapped drive becomes inaccessible after a system restore.","output":"1. Check system restore impact on drive mapping. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains inaccessible after a system restore."} +{"input":"[TICKET ID] - New Support Ticket received - Give access to restricted folder","output":"Check if the user has necessary permissions to access the restricted folder. If not, grant the required permissions."} +{"input":"Need software for temperature logging device downloadedWe have a temperature logging device and the only person who has the software on his computer is [NAME]. who took his laptop with him on a business trip. We had a malfunction in one of our coolers over the weekend and in order for the Breeders to make an informed decision we need to know what temperature these plants were exposed to for how long (kind of urgent). I have the disc for downloading. I just need an admin to log in and approve. [Image]","output":"1. Verify user's permissions for software download. 2. Check if the software is available for download."} +{"input":"I am not able to uninstall a plugin from my Edge browser.","output":"Ensure you have the necessary admin rights to uninstall plugins from your browser."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user's permissions on the file share. 2. Check if the file share path is correct."} +{"input":"Acesso pasta J: Laborat\u00f3rioBoa tarde. Por favor liberar meu acesso a pasta J: Laborat\u00f3rio. Atenciosamente.","output":"Check if the user has necessary permissions to access the specified folder on the J: drive. If not, grant the required permissions."} +{"input":"OneDrive sync fails for files with non-English characters in the filename.","output":"Try renaming the file with English characters and sync again."} +{"input":"Error opening a specific folder in File Explorer","output":"1. Check folder permissions. 2. Run the System File Checker (SFC). 3. Try accessing the folder from Command Prompt. 4. Disable antivirus temporarily. 5. Check for file system errors using CHKDSK."} +{"input":"Mapped drive prompts 'The network path was not found' repeatedly during access attempts.","output":"1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network."} +{"input":"Acesso a pasta da rede","output":"1. Verify user's permissions for the network folder. 2. Check if the folder path is correct."} +{"input":"[TICKET ID] - New Support Ticket received - Add [NAME] to Copier\/Scanner in Bloomington Office","output":"1. Verify user's permissions for Copier\/Scanner. 2. Check if the provided ticket ID is valid."} +{"input":"My Chrome browser is constantly crashing after I installed a new plugin.","output":"Check if the new plugin is compatible with your browser version. If not, consider uninstalling or updating the plugin."} +{"input":"Prolonged period of elevated CPU usage leading to slower processing","output":"1. Investigate recent software installations for potential conflicts. 2. Optimize Windows power settings for improved efficiency. 3. Check for available storage space on the system drive. 4. Run a system diagnostic to identify performance bottlenecks."} +{"input":"Create Shared Mailbox - [EMAIL] -[LOCATION]Ticket Status","output":"1. Check if the mailbox name is unique. 2. Verify mailbox creation permissions."} +{"input":"Colocar aviso de ausencia temporaria no email de [NAME]","output":"Set up an out of office reply for the specified email address. If there's an issue, troubleshoot as necessary."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - MessageLabs not set for external emails","output":"Check the MessageLabs settings and ensure it is set up for external emails."} +{"input":"Windows Narrator Not Working","output":"check Narrator settings in Ease of Access\\n- Update audio drivers from Device Manager\\n- Run the Windows Update troubleshooter\\n- test with a different user account\\n- Perform a clean boot to identify conflicting software\\nPreventative measures include regularly updating Windows and ensuring proper audio configurations."} +{"input":"Unexpected pauses and delays during data retrieval processes","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize data retrieval processes. 5. Consider upgrading hardware components for faster data retrieval."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - LH - [SERVER] OS Updates","output":"Check if the OS updates have been installed on the server. If not, install the updates."} +{"input":"Error saving changes in a specific spreadsheet","output":"1. Save the spreadsheet with a different name. 2. Check for updates in Microsoft Excel. 3. Repair Microsoft Office through Control Panel. 4. Try saving the spreadsheet in a different format. 5. Check for file corruption using file recovery tools."} +{"input":"Windows 11 Snap layouts not working","output":"1. Check Snap layouts settings in Task View. 2. Restart Windows Explorer. 3. Verify that Snap layouts are supported by the display. 4. Update graphics drivers."} +{"input":"Experiencing delays when opening attachments or multimedia content","output":"1. Optimize file format compatibility in the application. 2. Check for updates addressing multimedia content delays. 3. Consider using alternative applications for multimedia content. 4. Report multimedia content opening delays to the application developer."} +{"input":"Encountering 'The specified network password is not correct' while mapping the drive.","output":"1. Verify the accuracy of network password. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Check network password settings. 6. Contact OneDrive support if 'network password not correct' error persists."} +{"input":"In UK wird Browserversion von E-Mails Salesforce intern geblockt","output":"Check the email settings in Salesforce. Ensure that the browser version is compatible."} +{"input":"Check if user email exists. and remove user from email","output":"1. Verify the existence of the user's email account. 2. If the user exists"} +{"input":"Disruptions in proper operation of O365\/M365, seeking assistance","output":"1. Check for third-party antivirus interference. 2. Reinstall Microsoft Office applications. 3. Run Windows Update for system patches. 4. Contact Microsoft Support for specialized assistance."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary"} +{"input":"Disruptions due to pending reboots for Windows updates","output":"1. Check Windows Update settings and install any pending updates. 2. Schedule a system restart during non-working hours. 3. Set up \"Active Hours\" to prevent automatic restarts. 4. Verify and adjust Windows Update settings."} +{"input":"Windows 10 Screen Flickering","output":"Check for pending updates for Windows\\nUpdate graphics drivers from Device Manager\\nAdjust display refresh rate settings\\nRun the Windows Update Troubleshooter\\nTest with a different user account\\nPreventative measures include regularly updating Windows and using compatible display drivers."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify the details of the file share access request. 2. Grant access to the specified file share for user [NAME]. 3. Confirm with the user that the file share access is working correctly."} +{"input":"External Webcam Not Detected","output":"check USB cable and port for connectivity issues\\n- Update USB drivers from Device Manager\\n- test the webcam on another computer\\n- reinstall webcam drivers if necessary\\n- check for Windows updates and install any pending updates\\nPreventative measures involve safely ejecting external webcams and avoiding abrupt removal."} +{"input":"Consistent rise in CPU usage leading to noticeable drop in speeds","output":"1. Adjust system power settings to balance performance. 2. Consider upgrading to a more powerful CPU or additional RAM. 3. Run a disk cleanup to free up storage space. 4. Monitor for background processes causing prolonged CPU usage."} +{"input":"Edge is crashing when I try to use a certain plugin.","output":"1. Identify the specific plugin causing Chrome slowdown. 2. Check for conflicts with other plugins. 3. Consider disabling the problematic plugin to improve browser performance."} +{"input":"Error opening a specific email attachment","output":"1. Check for updates in the email client. 2. Repair the email client through Control Panel."} +{"input":"Microsoft Edge not playing videos","output":"Microsoft Edge Version 100.0.1183.49 1. Clear browser cache and cookies. 2. Disable hardware acceleration in browser settings. 3. Update graphics drivers. 4. Test videos in another browser."} +{"input":"[TICKET ID] - New Support Ticket received - File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"The plugin leads to a browser crash upon login to certain websites.","output":"1. Confirm unresponsiveness of the plugin to commands or clicks. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin or reaching out to the developer for support."} +{"input":"The application becomes unresponsive when performing specific tasks","output":"1. Investigate error code 0xC0000005 for specific application-related fixes. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Consider reinstalling the application."} +{"input":"[TICKET ID] - New Support Ticket received - No me aparecen las carpetas compartidas","output":"Check the user's access to the shared folders. If there's an issue, troubleshoot as necessary."} +{"input":"Microsoft Teams Screen Sharing Problems","output":"check internet connection and bandwidth\\n- Update Microsoft Teams to the latest version\\n- test screen sharing with a different application\\n- Restart the Teams application and Try again\\n- Disable hardware acceleration in Teams settings\\nPreventative measures include regularly updating Microsoft Teams and optimizing internet connectivity."} +{"input":"Microsoft Word Track Changes History Missing","output":"Check for pending updates for Microsoft Office\\nReset Track Changes preferences in Word options\\nRun the Microsoft Office Repair Tool\\nTest with a different document\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring document change tracking."} +{"input":"I can't update the Silverlight plugin in Firefox.","output":"1. Verify the media player plugin installation in Safari. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the plugin to address functionality problems."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"USB device not recognized","output":"1. Try the USB device on another port. 2. Update USB drivers. 3. Check for Windows updates. 4. Test the USB device on another computer."} +{"input":"[TICKET ID] - New Support Ticket received - renovacion [NAME]","output":"1. Gather information about the renewal request for user [NAME]. 2. Process the renewal request according to [COMPANY] policies. 3. Confirm the completion of the renewal process."} +{"input":"Unable to access Service-Now on a mobile app; encountering login issues","output":"1. Check mobile app login credentials for accuracy. 2. Ensure the mobile app is updated to the latest version. 3. Attempt login on a different network. 4. Report persistent login issues on the mobile app to the Service-Now support team."} +{"input":"OneDrive sync fails after switching to a new device","output":"1. Ensure the new device has the latest version of the OneDrive application installed. 2. Sign in to OneDrive with the same Microsoft account used on the previous device. 3. Check the new device's internet connection for stability and speed. 4. Verify that the new device meets the system requirements for OneDrive. 5. Reconfigure OneDrive sync settings on the new device. 6. Manually initiate a sync or use the 'Sync Now' option in OneDrive settings. 7. Check for any conflicting files with special characters or prohibited file types. 8. Review the Windows Event Viewer for OneDrive-related errors on the new device. 9. Monitor the OneDrive activity center for any error messages related to syncing on the new device. 10. If the issue persists, contact Microsoft Support for advanced troubleshooting."} +{"input":"Encountering 'OneDrive stopped syncing' messages abruptly.","output":"1. Check for conflicting software. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'stopped syncing' persists."} +{"input":"Initiated by [COMPANY][LOCATION]- Vulnerable .Net 4.5 Version on SS-E03F49869B22","output":"Check if .Net 4.5 on the server is up-to-date. If not, update the software."} +{"input":"Application crashes on startup","output":"1. Check for application updates. 2. Run the application in compatibility mode. 3. Disable unnecessary startup programs. 4. Reinstall the application."} +{"input":"Windows 11 Task View not showing virtual desktops","output":"1. Restart Windows Explorer. 2. Check Task View settings. 3. Reconnect monitors. 4. Run the System File Checker (SFC)."} +{"input":"Files in OneDrive show 'syncing, please wait' indefinitely.","output":"1. Check for any network or firewall restrictions preventing sync. 2. Pause and resume sync to reevaluate the files. 3. Ensure the OneDrive client is not blocked by security software. 4. If the issue persists, consider reinstalling OneDrive."} +{"input":"[TICKET ID] - New Support Ticket received - Configura\u00e7\u00e3o de Impressora","output":"1. Gather information about the printer configuration request. 2. Identify the specific printer settings required. 3. Configure the printer settings as per the user's request."} +{"input":"Microsoft Excel worksheet tabs missing","output":"1. Check worksheet tab visibility settings. 2. Check for workbook corruption. 3. Repair Microsoft Excel installation. 4. Update Microsoft Excel to the latest version."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Mapped drive prompts 'An unexpected network error occurred'.","output":"Check your network connection and try accessing the drive again."} +{"input":"Taskbar Not Responding","output":"- Restart Windows Explorer in Task Manager\\n- Disable third-party shell extensions\\n- Run System File Checker (SFC)\\n- Check for Windows updates and install any pending updates\\n- Perform a clean boot to identify conflicting software\\nPreventative measure"} +{"input":"The application's performance seems to vary based on device orientation","output":"1. Check orientation settings in the application. 2. Verify device orientation compatibility. 3. Report device orientation-related performance variations to the application support team. 4. Consider using the application in a preferred device orientation."} +{"input":"OneDrive sync fails after reaching a specific file or folder.","output":"1. Check for file\/folder-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support."} +{"input":"Files added to OneDrive via mobile don't appear on desktop.","output":"1. Confirm that both devices are using the same Microsoft account. 2. Check OneDrive settings for any device-specific configurations. 3. Manually initiate a sync on both devices to ensure changes are detected."} +{"input":"File Share Access - [TICKET ID] - [NAME]lena ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME]lena ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read \/ Write File Share: give [NAME] access to Groups ( J:)[LOCATION] Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment: please give her as soon as possible access","output":"1. Verify the details of the file share access request. 2. Grant [NAME]lena access to the specified file share groups on J: drive. 3. Confirm with the requestor that the access has been granted."} +{"input":"Microsoft Excel cells displaying formula instead of result","output":"1. Check formula syntax. 2. Verify cell references. 3. Disable formula auditing in Excel. 4. Update Microsoft Excel to the latest version."} +{"input":"The new ad-blocker plugin I installed is not blocking any ads on Safari.","output":"1. Assess the PDF viewer plugin installation in Internet Explorer. 2. Ensure the plugin is compatible with the browser version. 3. Consider disabling or uninstalling the plugin to improve browser performance."} +{"input":"Files uploaded to OneDrive vanish without any trace.","output":"1. Check the activity center for error messages. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Check OneDrive recycle bin"} +{"input":"File Share Access - [TICKET ID] - [USERNAME] ([COMPANY]. [LOCATION])Service Request: File Share Access","output":"1. Check if the file share path exists. 2. Verify the provided username and permissions."} +{"input":"Microsoft Teams video conferencing lagging or stuttering","output":"Teams Client Version 1.5.00.21325 (64 bit) - Check internet speed and switch to a wired connection if possible\\n- Lower video quality settings to reduce bandwidth usage\\n- Mute background noise or move to a quieter location\\n- Enable hardware acceleration in Team's settings\\n- Restart both the Tea"} +{"input":"Create AD group for [COMPANY] Scandinavia for myHR","output":"1. Access the Active Directory management console. 2. Create a new security group for [COMPANY] Scandinavia in the specified organizational unit (OU). 3. Add the necessary users to the newly created AD group. 4. Confirm the completion of the AD group creation."} +{"input":"Encountering 'The semaphore timeout period has expired' intermittently while accessing the mapped drive.","output":"1. Check for network interruptions or congestion. 2. Reconnect the mapped drive manually. 3. Investigate any recent changes to network configurations."} +{"input":"USB device malfunction","output":"1. Try a different USB port. 2. Update USB drivers. 3. Test the USB device on another computer. 4. Run Windows Update. 5. Check for hardware issues with the USB device."} +{"input":"Mapped drive access is extremely slow during peak network usage times.","output":"Try accessing the drive during off-peak hours."} +{"input":"Microsoft Word Document Corruption","output":"Open the document in Safe Mode\\n- repair the document using the Open and repair option\\n- copy content to a new Word document\\n- check for pending updates for Microsoft Word\\n- test the document on a different system\\nPreventative measures include regular backups and avoiding abrupt document closures."} +{"input":"OneDrive sync fails after switching to a new device.","output":"1. Check for device-specific compatibility. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync fails after switching devices."} +{"input":"OneDrive sync gets stuck at a certain percentage and doesn't progress.","output":"1. Pause and resume sync to attempt to bypass the stuck percentage. 2. Identify the specific file causing the sync bottleneck and address it. 3. Check for any conflicting applications or security software affecting sync. 4. Ensure your OneDrive client is updated to the latest version."} +{"input":"Initiated by GIT: Missing connection to updates ([SOFTWARE]) on system [SERVER]","output":"Check the server's connection to the update server. If there's an issue, troubleshoot the connection problem."} +{"input":"Persistent high CPU usage causing deterioration in processing","output":"1. Investigate background processes using Activity Monitor. 2. Optimize startup items for quicker boot times. 3. Consider upgrading to a newer macOS version for performance improvements. 4. Check for available storage space on the device."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [USERNAME] ([COMPANY]. [LOCATION])","output":"1. Verify the details of the new user request. 2. Create a new user account in the system. 3. Assign the specified attributes to the user. 4. Confirm the completion of the user creation process."} +{"input":"Error connecting to a specific Wi-Fi network","output":"1. Forget and reconnect to the Wi-Fi network. 2. Restart the router and modem. 3. Update Wi-Fi drivers on the PC. 4. Run the Windows Network Troubleshooter. 5. Contact the network administrator for assistance."} +{"input":"Light User for external - [TICKET ID] - [USERNAME]-[NAME]","output":"Unknown"} +{"input":"Mapped drive prompts 'There is a duplicate name on the network'.","output":"1. Resolve duplicate name conflicts. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'duplicate name' error persists."} +{"input":"The application's cache management seems ineffective, causing data retrieval delays","output":"1. Check cache settings and configurations in the application. 2. Check for updates addressing ineffective cache management. 3. Optimize system resources for efficient data caching. 4. Report ineffective cache management-related data retrieval delays to the application support team."} +{"input":"Mapped drive becomes read-only, preventing file modifications.","output":"Ensure you have the necessary permissions to modify files on the drive."} +{"input":"I'm experiencing browser slowdowns after installing the plugin.","output":"1. Verify if the plugin installation file was downloaded from a reputable source. 2. Download the installation file again to ensure it's not corrupted. 3. Reinstall the plugin using the new installation file."} +{"input":"Windows 10 System Tray Icons Missing","output":"Check for pending updates for Windows\\nReset system tray settings in Taskbar properties\\nRun the System File Checker (SFC)\\nReconfigure notification area settings\\nPerform a clean boot to identify conflicting software\\nPreventative measures include regularly updating Windows and avoiding third-party system tray management tools."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Confirm the validity of the AWS access key. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights."} +{"input":"I can't locate the plugin's configuration options.","output":"1. Confirm if the session losses occur immediately after the update. 2. Check for browser updates and update if necessary. 3. Consider disabling the plugin temporarily to see if the session losses persist."} +{"input":"Microsoft Word document won\u0092t open","output":"1. Simplify complex formulae, reduce the number of worksheets, and minimize the amount of data used in each sheet. 2. Save the workbook in an earlier format like xls instead of xlsx. 3. Avoid using nested functions inside other functions. 4. Check the compatibility mode for Excel versions prior to 2007 and adjust settings accordingly."} +{"input":"I receive 'plugin initialization failed' errors during startup.","output":"1. Confirm if the plugin is compatible with the upgraded browser version. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for support or updates."} +{"input":"Encountering 'The network BIOS command limit has been reached' error while mapping the drive.","output":"Try reducing the number of connections or mapped drives."} +{"input":"Windows 10 printer not responding to print commands","output":"1. Restart the Print Spooler service. 2. Check printer connectivity and power. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - MessageLabs not set for external emails","output":"Check the MessageLabs settings and ensure it is set up for external emails."} +{"input":"The plugin's update leads to browser crashes on specific websites.","output":"1. Check the browser's settings to ensure the plugin's toolbar icon is enabled. 2. Verify if the plugin is installed correctly. 3. Consider reinstalling the plugin if the icon remains missing."} +{"input":"Externe\/ interne Mails kommen nicht durch","output":"Check the email server's connection and settings. If there's an issue, troubleshoot as necessary."} +{"input":"Windows 10 microphone not working","output":"1. Check microphone permissions in Settings. 2. Update audio drivers. 3. Test the microphone on another device. 4. Run the Windows Audio Troubleshooter."} +{"input":"Unable to map the drive due to 'The network provider cannot accept the request' error.","output":"1. Check network provider compatibility. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network provider cannot accept the request' error persists."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Sustained high CPU utilization adversely affecting processing speeds","output":"1. Run a comprehensive antivirus scan for potential threats. 2. Optimize startup programs for faster boot times. 3. Consider upgrading to a Solid State Drive (SSD) for improved performance. 4. Check for Windows performance updates."} +{"input":"Microsoft Outlook attachments not opening","output":"1. Save the attachment and open it separately. 2. Disable protected view in Outlook. 3. Check Outlook trust center settings. 4. Repair the Outlook data file."} +{"input":"Issue_Description","output":"Troubleshooting_Steps"} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - LH - [SERVER] OS Updates","output":"1. Review the forwarded LH - [SERVER] OS Updates ticket. 2. Check for any reported issues with OS updates on server [SERVER]. 3. Investigate and resolve any identified issues."} +{"input":"Mapped drive becomes inaccessible after a recent group policy modification.","output":"1. Review recent changes to group policies affecting drive mappings. 2. Ensure group policy settings align with network drive configurations. 3. Restart the computer to apply any updated group policies."} +{"input":"Windows 10 Bluetooth pairing unsuccessful","output":"1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Remove and re-pair Bluetooth devices. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Account displaying incorrect team information; seeking correction","output":"1. Verify team information for accuracy. 2. Request corrections through the proper channels. 3. Confirm team information changes with the Service-Now administrator. 4. Report persistent team information discrepancies to the Service-Now support team."} +{"input":"[COMPANY] Servicedesk Agents Zugriff auf[LOCATION]OU erm\u00f6glichen","output":"Check if the Servicedesk Agents have access to the specified OU. If not, grant the required permissions."} +{"input":"Encountering 'OneDrive sync is blocked by antivirus' warnings.","output":"Check your antivirus settings and make sure it's not blocking OneDrive."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - LH - [SERVER] OS Updates","output":"Check if the OS updates have been installed on the server. If not, install the updates."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Error scanning documents with a specific scanner","output":"1. Check scanner connections. 2. Update scanner drivers. 3. Restart the computer and scanner. 4. Test the scanner with a different application. 5. Check for Windows updates."} +{"input":"Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.","output":"1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION])","output":"1. Confirm shared mailbox deletion details. 2. Verify email [EMAIL]. 3. Initiate shared mailbox deletion based on provided information."} +{"input":"Facing 'The specified server cannot perform the requested operation' intermittently while attempting to map the drive.","output":"1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable."} +{"input":"Windows 11 Start Menu Not Opening","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure Start Menu settings in Taskbar properties\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring Start Menu responsiveness."} +{"input":"Mapped drive access is extremely slow during peak network usage times.","output":"1. Check network usage during peak times. 2. Optimize network settings. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if slow access persists during peak times."} +{"input":"Certain folders in OneDrive refuse to sync across devices.","output":"1. Confirm that the folders have the correct sharing and permission settings. 2. Check for any conflicts or restrictions on other devices. 3. Manually initiate sync on the affected devices to force an update. 4. Consider unlinking and relinking your OneDrive account."} +{"input":"Windows 11 File Explorer not responding","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party shell extensions. 4. Run System File Checker (SFC)."} +{"input":"OneDrive sync gets stuck after a system restart.","output":"1. Restart the OneDrive application manually after the system restart. 2. Check for any pending updates for your OneDrive client. 3. Review the system startup programs for potential conflicts. 4. Consider reinstalling OneDrive if the issue persists."} +{"input":"Application running noticeably slower than usual, seeking assistance","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"Difficulty in proceeding with computer restart for updates","output":"1. Close unnecessary applications before restarting. 2. Check for background processes causing delays. 3. Temporarily disable antivirus software. 4. Review Windows Event Viewer for error details."} +{"input":"I'm unable to download the plugin from the official website.","output":"1. Wait for some time to see if the installation progresses. 2. If the installation halts, close and reopen the browser, then check the plugin status. 3. Consider reinstalling the plugin if the issue persists."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Consistent elevated CPU levels leading to reduced responsiveness","output":"1. Check for background processes consuming CPU resources. 2. Disable unnecessary startup programs. 3. Ensure adequate free disk space. 4. Consider upgrading hardware for improved performance."} +{"input":"Unexplained slowdowns when accessing features that require internet connectivity","output":"1. Verify internet connection stability. 2. Check for updates addressing internet-dependent feature delays. 3. Optimize application settings for internet usage. 4. Report internet connectivity-related delays to the application support team."} +{"input":"[TICKET ID] - New Support Ticket received - Acesso [NAME]","output":"Check the user's access settings. If there's an issue, troubleshoot as necessary."} +{"input":"Error connecting to a specific printer","output":"1. Check printer connections. 2. Verify permissions on the printer. 3. Reconnect to the printer. 4. Restart the Print Spooler service. 5. Check for Windows updates related to printing."} +{"input":"Delegate access for [SERVER]","output":"1. Process the request for delegating access on [SERVER]. 2. Identify the specific user and access details. 3. Delegate the required access permissions."} +{"input":"Firefox is not blocking pop-up ads with the new ad-blocker plugin.","output":"1. Confirm the new video plugin installation in Safari. 2. Check for conflicts with other plugins. 3. Assess browser performance and consider disabling the plugin if necessary."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Instala\u00e7\u00e3o de Impressora [NAME]","output":"Check if the system meets the installation requirements for the printer. If yes, proceed with the installation."} +{"input":"Bluetooth device not pairing","output":"1. Ensure Bluetooth is enabled on both devices. 2. Forget and re-pair the Bluetooth device. 3. Update Bluetooth drivers. 4. Restart the computer and Bluetooth device."} +{"input":"Error connecting to Wi-Fi network","output":"1. Forget and reconnect to the Wi-Fi network. 2. Restart the router and modem. 3. Update Wi-Fi drivers on the PC. 4. Run the Windows Network Troubleshooter."} +{"input":"Unable to access the mapped drive due to 'The network connection was aborted by the local system' error.","output":"Check your network settings and try reconnecting the drive."} +{"input":"[TICKET ID] - New Support Ticket received - Growout Room PC not taking updates","output":"1. Check for available updates for the Growout Room PC. 2. Verify the provided ticket ID."} +{"input":"Account showing incorrect role permissions; need a role adjustment","output":"1. Verify assigned roles in the Service-Now account. 2. Request role adjustments through the proper channels. 3. Confirm role changes with the Service-Now administrator. 4. Report ongoing role permission discrepancies to the Service-Now support team."} +{"input":"Windows 11 Dark Mode Not Applying","output":"Check for pending updates for Windows\\nReset Dark Mode settings in Settings\\nRun the Windows Update Troubleshooter\\nReapply Dark Mode preferences\\nTest with a different user account\\nPreventative measures include regularly updating Windows and adjusting Dark Mode preferences."} +{"input":"Windows 10 USB ports not working","output":"1. Test the USB device on another computer. 2. Update USB drivers. 3. Check for Windows updates. 4. Run the Hardware and Devices Troubleshooter."} +{"input":"Error playing a specific video game","output":"1. Update graphics drivers. 2. Verify game files integrity. 3. Check for game updates. 4. Adjust in-game graphics settings. 5."} +{"input":"Light User for external - [TICKET ID] - [USERNAME]-[NAME]","output":"1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor."} +{"input":"USB device not recognized","output":"1. Try a different USB port. 2. Update USB drivers. 3. Check the USB device on another computer. 4. Disable USB selective suspend. 5. Restart the computer."} +{"input":"Windows 10 Audio Stuttering Issue","output":"Check for pending updates for Windows\\nUpdate audio drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure audio settings in Sound options\\nTest with a different user account\\nPreventative measures include regularly updating Windows and using compatible audio drivers."} +{"input":"Unexplained delays in processing and displaying data within specific financial reports","output":"1. Prioritize optimization for specific financial reports. 2. Check for updates addressing delays in financial report processing. 3. Optimize system resources for processing financial data. 4. Report financial report-related delays to the application support team."} +{"input":"The plugin's interface is not properly aligned within the browser.","output":"1. Check for any error messages related to saving settings. 2. Verify that the browser has the necessary permissions to save plugin settings. 3. Consider reaching out to the plugin developer for assistance."} +{"input":"Mapped drive becomes inaccessible after an OS update.","output":"1. Check the compatibility of the mapped drive with the updated OS. 2. Reconnect the mapped drive manually. 3. Consider updating the drive software or drivers."} +{"input":"Experiencing latency issues when inputting data or commands","output":"1. Investigate error code 0x80070006 for specific application-related fixes. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Optimize input devices and drivers."} +{"input":"Pending reboots for Windows updates, facing completion issues","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Access the Exchange admin center. 2. Locate the shared mailbox settings. 3. Add the user [EMAIL] to the shared mailbox access list. 4. Verify access by logging in as the user [EMAIL]."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Cannot open PDF files","output":"1. Update Adobe Acrobat Reader DC. 2. Repair Adobe Acrobat Reader DC installation. 3. Try opening the PDF file in a different PDF reader. 4. Reinstall Adobe Acrobat Reader DC."} +{"input":"Windows Taskbar Jump List Missing","output":"Reset jump list settings in Taskbar properties\\n- check for pending updates for Windows\\n- Reconfigure recent items and frequent places settings\\n- test with a different user account\\n- Perform a System restore to a previous point\\nPreventative measures include regularly updating Windows and managing jump list preferences."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Windows Action Center Not Responding","output":"Restart Windows Explorer in Task Manager\\n- Run the System maintenance troubleshooter\\n- check for pending updates for Windows\\n- Create a new user account and test Action Center\\n- Perform a System restore to a previous point\\nPreventative measures include regularly updating Windows and monitoring System maintenance."} +{"input":"Mapped drive shows files as 'Read-only' despite having write permissions.","output":"1. Confirm that the user account has the necessary NTFS and share-level write permissions. 2. Verify that the file or folder being accessed is not set to read-only. 3. Check for any group membership changes affecting the user's access rights. 4. Temporarily disable any firewall or security software to check for interference. 5. Update network drivers on the local device to the latest version. 6. Restart the local device and attempt to access the mapped drive again. 7. Review system logs for any errors related to read-only file attributes. 8. If the issue persists, contact your network administrator for further assistance."} +{"input":"Frequent occurrences of database deadlocks affecting transactional operations","output":"1. Investigate and resolve database deadlocks affecting transactions. 2. Check for updates addressing frequent database deadlock occurrences. 3. Optimize database transaction handling. 4. Report frequent database deadlock issues to the application support team."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"Microsoft Word document showing blank page","output":"Check document content for hidden text or white font color\\n- Disable hardware acceleration in Word settings\\n- Repair the Office installation through Control Panel\\n- Open the document in Word Online or another Word processor\\n- Update Microsoft Word to the latest version"} +{"input":"Issues with the app's performance when running multiple instances","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Monitor resource usage when running multiple instances. 4. Optimize application settings for running multiple instances. 5. Consider upgrading hardware components for improved multitasking performance."} +{"input":"Application UI distorted","output":"1. Update graphics drivers. 2. Check for application updates. 3. Adjust application display settings. 4. Test the application on a different computer. 5. Restart the computer."} +{"input":"Initiated by GIT: Missing connection to all securitytools on system [SERVER]","output":"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem."} +{"input":"Error saving changes in a specific document","output":"1. Save the document with a different name. 2. Check for updates in the associated application. 3. Repair the application through Control Panel. 4. Try saving the document in a different format. 5. Check for file corruption using file recovery tools."} +{"input":"OneDrive fails to sync after recovering deleted files.","output":"1. Check for conflicts with recovered files. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync fails after recovering deleted files."} +{"input":"Microsoft Word document not saving changes","output":"1. Save the document with a new file name. 2. Check document permissions. 3. Disable third-party add-ins. 4. Repair the Office installation."} +{"input":"Windows updates impacting O365\/M365 functionality","output":"1. Prioritize and complete pending Windows updates. 2. Monitor O365\/M365 Service Status for any ongoing disruptions. 3. Clear browser cache and cookies. 4. Update web browser to the latest version. 5. If issues persist, contact Microsoft Support for advanced troubleshooting."} +{"input":"I can't seem to disable the VPN plugin in Chrome.","output":"1. Access the Firefox extensions or plugins settings. 2. Verify the ad-blocker plugin installation. 3. Check for updates or conflicts causing page loading issues."} +{"input":"Sluggish behavior observed when switching between app features","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize app feature transitions for smoother performance. 5. Consider upgrading hardware components for improved app switching."} +{"input":"OneDrive sync status remains stuck at 'sync pending'.","output":"1. Check internet connectivity. 2. Restart OneDrive syncing. 3. Verify OneDrive service status. 4. Ensure sufficient storage on OneDrive. 5. Update OneDrive application. 6. Clear OneDrive cache. 7. Reauthorize OneDrive account. 8. If sync remains pending, contact OneDrive support."} +{"input":"File Share Access - [TICKET ID] - [NAME]. [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify user's permissions on the file share. 2. Check if the file share path is correct."} +{"input":"Microsoft Word document spell check not working","output":"1. Check language settings in Word. 2. Enable automatic spell check. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation."} +{"input":"[TICKET ID] - New Support Ticket received - conexion[LOCATION]en el escritorio","output":"1. Examine the new support ticket related to [LOCATION] desktop connectivity. 2. Gather details on the reported issue. 3. Determine the steps required to establish proper connectivity."} +{"input":"Create AD group for [COMPANY] Scandinavia for myHR","output":"1. Access the Active Directory management console. 2. Create a new security group for [COMPANY] Scandinavia in the specified organizational unit (OU). 3. Add the necessary users to the newly created AD group. 4. Confirm the completion of the AD group creation."} +{"input":"[TICKET ID] - New Support Ticket received - Libera\u00e7\u00e3o de Pasta","output":"1. Verify folder details and permissions. 2. Check if the folder can be released as requested."} +{"input":"Files uploaded to OneDrive don't appear in the web interface.","output":"1. Check OneDrive web interface for known issues. 2. Verify file upload status in the activity center. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if files still don't appear."} +{"input":"Windows 11 unable to change desktop background","output":"1. Check background settings in Personalization. 2. Verify that the selected image is accessible. 3. Run the System File Checker (SFC). 4. Restart the computer."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Keine automatische Neuverbindung von Microsoft Applikationen nach Beendung der[LOCATION]Verbindung","output":"1. Check network connectivity. 2. Verify Microsoft application settings."} +{"input":"Sync errors in OneDrive result in duplicate files and folders.","output":"1. Check activity center for duplicate file notifications. 2. Clear OneDrive cache. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if needed."} +{"input":"Windows 11 screen flickering issues","output":"1. Update graphics drivers. 2. Adjust display refresh rate. 3. Disable hardware acceleration in applications. 4. Test on another monitor."} +{"input":"Encountering 'The network BIOS command limit has been exceeded' error while accessing the mapped drive.","output":"Try reducing the number of connections or mapped drives."} +{"input":"Mapped drive becomes inaccessible after antivirus software updates.","output":"1. Check antivirus software settings. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains inaccessible after antivirus updates."} +{"input":"I'm experiencing slow performance after activating the plugin.","output":"1. Capture the error message details. 2. Search for the error message online for known issues or solutions. 3. Consider reinstalling the plugin or checking for updates that address the error."} +{"input":"Internet Explorer freezes when I use the video conferencing plugin.","output":"1. Confirm the new plugin installation in Edge. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the plugin to restore page loading."} +{"input":"Microsoft Edge Not Remembering Passwords","output":"Check for pending updates for Microsoft Edge\\nReset password settings in Microsoft Edge\\nRun the Windows Update Troubleshooter\\nReconfigure sync settings for Microsoft Edge\\nTest with a different user account\\nPreventative measures include regularly updating browsers and managing password settings."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read \/ Write File Share: N:\/[SERVER]\/STA-LEM N:\/[SERVER]\/STA-CAM N:\/[SERVER]\/STA-[LOCATION] N:\/[SERVER]\/STA-PGRO R\/W including all subfolders. Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"1. Check if the file share path exists. 2. Verify the provided username and permissions."} +{"input":"Initiated by GIT: Missing connection to updates ([SOFTWARE]) on system [SERVER]","output":"Check the server's connection to the update server. If there's an issue, troubleshoot the connection problem."} +{"input":"Mapped drive prompts 'The specified network resource or device is no longer available'.","output":"Check the network connection and ensure the resource is available."} +{"input":"Windows Snipping Tool Not Saving","output":"check for pending updates for Windows\\n- Reset Snipping tool preferences in settings\\n- repair or reinstall Snipping Tool\\n- test capturing screenshots with the Snip & Sketch Tool\\n- check for available Disk space on the system\\nPreventative measures include regularly updating Windows and managing Disk space efficiently."} +{"input":"OneDrive keeps showing 'sync is turned off' messages.","output":"Check your OneDrive settings and ensure sync is turned on."} +{"input":"Unable to access specific folders intermittently on the mapped drive due to 'Access Denied'.","output":"Unknown"} +{"input":"Mapped drive access becomes limited or restricted suddenly.","output":"1. Verify drive access permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if access remains limited or restricted."} +{"input":"INSTALAR ATUALIZA\u00c7\u00c3O SICALCBoa Tarde :) Por favor, poderiam colocar a senha para a instala\u00e7\u00e3o do Sicalc? Obrigada! Att..","output":"Check if the system meets the installation requirements for SICALC. If yes, proceed with the installation."} +{"input":"Encountering 'The network path was not found' error while attempting to map a drive.","output":"Ensure the network path is correct and accessible."} +{"input":"Application's performance seems to vary based on system animations or transitions","output":"1. Adjust system animation settings for compatibility. 2. Check for updates addressing animation-related variations. 3. Consider using the application with reduced animation effects. 4. Report animation-related performance variations to the application support team."} +{"input":"[TICKET ID] - New Support Ticket received - no puede entrar al correo","output":"1. Review the new support ticket regarding inability to access email. 2. Gather details on the reported problem. 3. Determine the steps required to fix the issue with accessing email."} +{"input":"Mapping drive results in 'The network location cannot be reached' error","output":"1. Verify that the server hosting the shared drive is operational and accessible. 2. Check network connectivity and resolve any issues affecting the connection. 3. Confirm that the server name or IP address is correctly entered when mapping the drive. 4. Temporarily disable any firewall or security software to check for interference. 5. Use the full UNC path (\\\\server\\share) when mapping the drive to avoid errors. 6. Restart the local device and attempt to map the drive again. 7. Review system logs for any errors related to the network location error. 8. If the issue persists, contact your network administrator for further assistance."} +{"input":"Microsoft Outlook Search Not Working","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nRebuild Outlook search index\\nVerify Microsoft 365 subscription status\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring search index status."} +{"input":"Microsoft Outlook search not returning results","output":"1. Rebuild the Outlook search index. 2. Check Outlook indexing status. 3. Disable Windows Search service and restart. 4. Repair the Outlook data file."} +{"input":"Initiated by [COMPANY][LOCATION]- Vulnerable Internet Explorer on [SERVER]","output":"1. Review the initiation related to vulnerable Internet Explorer on [SERVER]. 2. Check for details on vulnerabilities. 3. Take appropriate actions to address the vulnerabilities."} +{"input":"Chrome is not blocking pop-up ads with the new ad-blocker plugin.","output":"1. Identify the video conferencing plugin causing Firefox freezes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [AWS_ACCESS_KEY]. 3. If necessary"} +{"input":"Application Permission Request Loop","output":"check for pending updates for the application\\n- Run the application as an administrator\\n- Reset app permissions in settings\\n- Disable user account Control (UAC) temporarily\\n- reinstall the application if necessary\\nPreventative measures include regularly updating applications and reviewing app permissions."} +{"input":"I'm experiencing lag when I use a video conferencing plugin in my browser.","output":"Check your internet connection and update the video conferencing plugin to the latest version."} +{"input":"Battery not charging after Windows update","output":"1. Check for battery driver updates. 2. Perform a power cycle on the laptop. 3. Check for Windows updates. 4. Run the Power Troubleshooter."} +{"input":"Files uploaded to OneDrive disappear after a while, causing concerns about data reliability and accessibility.","output":"1. Check the activity center for error messages. 2. Verify stable internet connectivity. 3. Restart OneDrive syncing. 4. Ensure file names adhere to OneDrive guidelines. 5. Check sharing settings for the files. 6. Contact OneDrive support if file disappearance"} +{"input":"Windows Taskbar Color Issue","output":"Reset color settings in Personalization\\n- check for pending updates for Windows\\n- Reapply the System theme in settings\\n- Disable third-party theme customization tools\\n- test with a default System theme\\nPreventative measures include avoiding third-party theme modifications and regularly updating Windows."} +{"input":"Encountering 'OneDrive sync is blocked by antivirus' warnings.","output":"1. Check antivirus settings for OneDrive permissions. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'sync is blocked by antivirus' warnings persist."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Light User for external - [TICKET ID] - [NAME] PaulaService Request: Light User for external Create Light user for [USERNAME] [NAME] Paula Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44288 Function: HR ASSISTANT Company: SETRATA Department: [COMPANY]_HR-[ADDRESS] [ADDRESS]. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Expiration date: Not defined Important: Please indicate in EA14 that it is an external user. Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Desired date: Jan 10 2019 3:00AM Additional information:","output":"Unknown"} +{"input":"Encountering 'OneDrive stopped syncing' messages abruptly.","output":"1. Review the error message for any specific details on the stoppage. 2. Check for any conflicts with antivirus or security software. 3. Restart your computer and attempt to start OneDrive again. 4. Consider reinstalling OneDrive if the issue persists."} +{"input":"Facing 'A specified logon session does not exist' while mapping the drive.","output":"1. Verify the logon session status on the system. 2. Log out and log back in to establish a new logon session. 3. Check for any recent changes to network credentials or permissions."} +{"input":"The plugin causes browser tabs to crash.","output":"1. Verify that the update process completes successfully. 2. Check for any pending browser updates that may interfere. 3. Consider reinstalling the plugin or reaching out to the developer for assistance."} +{"input":"Error opening a specific application","output":"1. Check for updates in the application. 2. Run the application as an administrator. 3. Update Microsoft Visual C++ Redistributable. 4. Reinstall the application. 5. Check for Windows updates."} +{"input":"Windows 10 Start Menu tiles disappeared","output":"1. Restart Windows Explorer. 2. Re-register Start Menu components. 3. Check for Windows updates. 4. Perform a System Restore to a previous stable state."} +{"input":"Windows 10 Printer Not Responding","output":"Check for pending updates for Windows\\nRestart Print Spooler service in Services\\nRun the Printer Troubleshooter\\nReconfigure printer connection settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring printer status."} +{"input":"Atualiza\u00e7\u00e3o pacote office","output":"Check if the Office package is up-to-date. If not, update the software."} +{"input":"Slow startup of the application, seeking guidance on optimizing performance","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"[TICKET ID] - New Support Ticket received - Skype for business - cannot sign in","output":"Check the user's Skype for Business settings and troubleshoot the sign in issue."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Access the file share management console. 2. Locate the user [USERNAME] in the access list. 3. Grant Read\/Write access to the specified file share. 4. Confirm the completion of the access grant process."} +{"input":"Difficulties encountered while restarting for Windows updates","output":"1. Manually initiate the restart from the Start menu. 2. Check for any conflicting applications. 3. Disable automatic restarts temporarily. 4. Run Windows Update troubleshooter."} +{"input":"Falha na conex\u00e3o da VPN","output":"Check the user's VPN settings and internet connection. If the issue persists, troubleshoot the VPN connection."} +{"input":"Unable to map the drive due to 'Not enough server storage is available' error.","output":"Ensure the server has enough storage space and try again."} +{"input":"Performance issues affecting accuracy of data displayed in reports","output":"1. Check for updates improving report accuracy. 2. Review report generation settings. 3. Verify data sources for accuracy. 4. Report data accuracy concerns to the application support team."} +{"input":"Issues with Service-Now account linking to corporate authentication systems","output":"1. Verify corporate authentication system compatibility with Service-Now. 2. Check for any error messages during the account linking process. 3. Reattempt the account linking process. 4. Report persistent issues with account linking to the Service-Now support team."} +{"input":"Encountering 'An extended error has occurred' when mapping the drive.","output":"Try restarting your system and mapping the drive again."} +{"input":"Mapped drive disappears from the system after a certain period.","output":"Try reconnecting the drive and ensure the network connection is stable."} +{"input":"Mapped drive prompts 'The network path was not found' intermittently.","output":"1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network."} +{"input":"The plugin's update seems to have broken its core features.","output":"1. Identify the conflicting extensions causing issues with the plugin. 2. Check for updates for all extensions and the browser. 3. Consider disabling conflicting extensions or reaching out to their developers for support."} +{"input":"Need administrative rights for [LOCATION]","output":"1. Verify the user's current access level. 2. If the user does not have administrative rights, escalate to the system administrator to modify the user's permissions. 3. Have the user attempt to perform an action that requires administrative rights to ensure the changes have taken effect."} +{"input":"Microsoft Outlook not receiving emails","output":"1. Check internet connection. 2. Verify email account settings. 3. Disable antivirus email scanning temporarily. 4. Repair the Outlook data file."} +{"input":"Windows 10 Bluetooth not turning on","output":"1. Check Bluetooth device compatibility. 2. Restart Bluetooth services. 3. Update Bluetooth drivers. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Syncing stops with 'OneDrive couldn't sync this file' for random files.","output":"Check if the file is in use, or if its name contains invalid characters."} +{"input":"Microsoft Excel cells displaying formula instead of result","output":"1. Check formula syntax. 2. Verify cell references. 3. Disable formula auditing in Excel. 4. Update Microsoft Excel to the latest version."} +{"input":"OneDrive sync triggers 'file access denied' errors.","output":"1. Check file permissions in OneDrive for the affected files. 2. Verify if any third-party applications are blocking file access. 3. Reauthorize or sign in to your Microsoft account on OneDrive."} +{"input":"Slow loading of images and media within the application","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Check network connection for media loading delays. 5. Optimize media file formats for faster loading."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - Missing Updates - [SERVER]","output":"Check if the OS updates have been installed on the server. If not, install the updates."} +{"input":"Mapped drive fails to connect after changing the network password.","output":"Ensure the new network password is correct and try reconnecting the drive."} +{"input":"Unable to access specific files intermittently on the mapped drive due to 'Access Denied'.","output":"1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the 'Access Denied' error."} +{"input":"Create Shared Mailbox - [EMAIL] - [COMPANY] Credit card management","output":"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"Unable to access OneDrive online, sync errors persist.","output":"1. Check internet connectivity. 2. Verify browser settings and compatibility. 3. Restart OneDrive syncing. 4. Update browser and clear cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support."} +{"input":"Microsoft Edge not saving passwords","output":"1. Check browser settings for password saving. 2. Clear browser cache and cookies. 3. Update Microsoft Edge to the latest version. 4. Test password saving in another browser."} +{"input":"The plugin doesn't appear in the browser's extensions list.","output":"1. Confirm the repeated failure of the plugin update process. 2. Check for network or system issues preventing updates. 3. Retry the update after addressing any identified issues."} +{"input":"Encountering 'The specified server cannot perform the requested operation' while accessing the mapped drive.","output":"Ensure the server is operational and try again."} +{"input":"access to s3 bucket","output":"1. Check the AWS IAM permissions for the user requesting access. 2. Ensure that the user has the necessary S3 bucket access rights. 3. If issues persist"} +{"input":"Seeking expert assistance for O365\/M365 technical challenges","output":"1. Check Microsoft 365 Service Status for ongoing issues. 2. Clear browser cache and cookies. 3. Verify account credentials. 4. Contact Microsoft Support for expert assistance."} +{"input":"Unidades de red y Permisos","output":"Check the network units and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"Microsoft Outlook crashes when sending email","output":"1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app."} +{"input":"Encountering 'Error 67: The network name cannot be found' while mapping a drive","output":"1. Confirm that the server hosting the shared drive is reachable on the network. 2. Verify that the server name or IP address is correctly entered when mapping the drive. 3. Check for any spelling mistakes or typos in the server name. 4. Temporarily disable any firewall or security software to check for interference. 5. Use the full UNC path (\\\\server\\share) when mapping the drive to avoid errors. 6. Restart the local device and attempt to map the drive again. 7. Review system logs for any errors related to the 'Error 67' network name issue. 8. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Windows Sleep Mode Issue","output":"check power settings in Control Panel\\n- Update graphics and chipset drivers\\n- Run the power troubleshooter\\n- check for pending updates for Windows\\n- Disable background applications and processes\\nPreventative measures include managing power settings and updating drivers regularly."} +{"input":"Certain folders in OneDrive refuse to sync across devices.","output":"1. Verify folder permissions. 2. Check for conflicting files or characters. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if the issue persists."} +{"input":"Mapped drive shows 'Access Denied' for specific folders despite having permissions.","output":"1. Check and verify folder-level permissions on the mapped drive. 2. Ensure the user account has the necessary access rights. 3. Investigate specific folders triggering the 'Access Denied' error."} +{"input":"Microsoft Access database corrupted","output":"- Create a copy of the original database as a backup\\n- Compact and repair the damaged database using the built-in tool in Access\\n- Split the table(s) causing errors into smaller sizes and merge them together later\\n- Convert complex queries or macros in"} +{"input":"OneDrive sync fails after switching to a new device.","output":"Ensure you are logged into the correct OneDrive account on your new device."} +{"input":"Setup McAfee Web Gateway [LOCATION]","output":"1. Access the McAfee Web Gateway settings. 2. Configure the Web Gateway for [LOCATION] according to the specified requirements. 3. Verify the setup and functionality of the McAfee Web Gateway."} +{"input":"VPN connection issues","output":"1. Update VPN client software. 2. Check network adapter settings. 3. Test on a different network. 4. Disable firewall temporarily for testing."} +{"input":"Unexpected delays when opening large files or documents within the application","output":"1. Optimize file format compatibility in the application. 2. Check for updates addressing file opening delays. 3. Consider using alternative applications for large files. 4. Report file opening delays to the application developer."} +{"input":"The plugin crashes when attempting to access specific webpages.","output":"1. Check the browser's extension or plugin directory for the missing files. 2. Verify if the plugin is installed correctly. 3. Consider reinstalling the plugin if files are still missing."} +{"input":"Error printing from a PDF file","output":"1. Check for updates in PDF Reader XYZ. 2. Verify printer connections. 3. Reinstall PDF Reader XYZ. 4. Test printing from another application. 5. Check for Windows updates related to printing."} +{"input":"Microsoft PowerPoint slides not advancing","output":"1. Check for updates in PowerPoint. 2. Verify slide show settings. 3. Disable third-party PowerPoint add-ins. 4. Test on another user profile."} +{"input":"Persistent high CPU utilization causing slower processing speeds","output":"1. Identify and terminate unnecessary background processes. 2. Check for outdated device drivers and update if needed. 3. Consider upgrading hardware components for improved performance. 4. Monitor Task Manager for applications causing prolonged CPU usage."} +{"input":"Mapped drive becomes unresponsive, requiring a system restart to reconnect.","output":"Restart the system and try reconnecting the drive."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Init","output":"Unknown"} +{"input":"Printer Paper Jam Error","output":"check for any paper remnants in the printer\\n- Reset the printer and check for firmware updates\\n- Adjust paper guides in the paper tray\\n- clean the paper feed rollers\\n- reinstall printer drivers if necessary\\nPreventative measures include using quality paper and regularly cleaning the paper feed components."} +{"input":"Windows 10 Start Menu tiles disappeared","output":"1. Restart Windows Explorer. 2. Re-register Start Menu components. 3. Check for Windows updates. 4. Perform a System Restore to a previous stable state."} +{"input":"Continuous spikes in server response times during peak usage hours","output":"1. Monitor server performance during peak hours to identify patterns. 2. Check for updates addressing server response time spikes. 3. Optimize server resources for handling peak usage. 4. Report continuous spikes in server response times to the application support team."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 11 Bluetooth Not Discoverable","output":"Check for pending updates for Windows\\nUpdate Bluetooth drivers from Device Manager\\nRestart Bluetooth service in Services\\nReconfigure Bluetooth settings in Device Manager\\nTest with a different user account\\nPreventative measures include regularly updating Windows and using compatible Bluetooth devices."} +{"input":"OneDrive sync triggers 'file permissions error' frequently.","output":"Ensure you have the necessary permissions for the file or folder."} +{"input":"Encountering 'OneDrive stopped syncing' messages abruptly.","output":"1. Check for system updates and restart. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"Light User for external - [TICKET ID] - [NAME]","output":"1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor."} +{"input":"Microsoft Outlook emails not syncing across devices","output":"Sign out and sign back into your account on all devices simultaneously\\n- Check network connectivity and make sure devices are connected to the same server\\n- Disable Offline Mode in Outlook settings\\n- Ensure that IMAP or POP protocols are set up correctly\\n- Contact IT Support or Microsoft Customer Service for further assistance"} +{"input":"The plugin crashes intermittently while using specific features.","output":"1. Confirm the distortion in the plugin interface. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for support or updates."} +{"input":"[TICKET ID] - Reminder of paused Support Ticket - File Share Access - [TICKET ID] - [NAME] (AMA. [LOCATION])","output":"Resume the paused ticket and continue troubleshooting the file share access issue."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary"} +{"input":"Need administrative rights for [LOCATION]","output":"1. Contact the IT administrator for [LOCATION]. 2. Provide details about the specific administrative rights needed. 3. Request the necessary permissions for the user."} +{"input":"Mapped drive shows as 'Disconnected' despite a stable and continuous network connection.","output":"1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed."} +{"input":"Microsoft Excel cells displaying hash symbols","output":"1. Expand column width in Excel. 2. Check cell formatting for numbers. 3. Verify data types in cells. 4. Update Microsoft Excel to the latest version."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Microsoft Teams chat notifications not working","output":"1. Update Microsoft Teams to the latest version. 2. Check Teams notification settings. 3. Restart the Teams application. 4. Sign out and sign back in to Teams."} +{"input":"Error opening a specific photo file","output":"1. Update photo viewer software. 2. Check photo file format compatibility. 3. Update graphics drivers. 4. Run the Windows Photo Viewer Troubleshooter. 5. Check for Windows updates."} +{"input":"Remove File Share Access - [TICKET ID] - [USERNAME]. [NAME] ([COMPANY]. [LOCATION])Service Request: Remove File Share Access Remove file share access for the following user: [USERNAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) File Share: J:\/SB-BD Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"Check if the user's access to the file share has been removed. If not, remove the access."} +{"input":"Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION])","output":"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to you - Initiated by [COMPANY][LOCATION]- Vulnerable Office on [ADDRESS]","output":"1. Handle the forwarded support ticket initiated by [COMPANY][LOCATION] regarding vulnerable Office on [ADDRESS]. 2. Check for details on the vulnerabilities. 3. Take appropriate actions to address the vulnerabilities."} +{"input":"Basis User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify the details of the Basis User creation request. 2. Create a new Windows account for the internal user [NAME]. 3. Set the specified access permissions for the user. 4. Create Exchange and Skype accounts as requested. 5. Set the EA10 value to 12715. 6. Confirm the completion of the user creation process."} +{"input":"Error playing a specific music file","output":"1. Update media player software. 2. Check music file format compatibility. 3. Update audio drivers. 4. Run the Windows Media Player Troubleshooter. 5. Check for Windows updates."} +{"input":"Missing connection to Updates on system [SERVER]","output":"Check the system's connection to the update server. If there's an issue, troubleshoot the connection problem."} +{"input":"Mapped drive becomes unresponsive, requiring a system restart to reconnect.","output":"Restart the system and try reconnecting the drive."} +{"input":"Delays in the application's response when using voice commands or input","output":"1. Verify microphone and voice input settings. 2. Check for updates addressing voice command delays. 3. Consider using alternative input methods. 4. Report voice command-related delays to the application support team."} +{"input":"Error accessing mapped network drive","output":"1. Re-map the network drive. 2. Check network permissions. 3. Restart the computer and router. 4. Run the Windows Network Troubleshooter. 5. Disable and re-enable network adapter."} +{"input":"Unable to map the drive due to 'Not enough server storage is available' error.","output":"Ensure the server has enough storage space and try again."} +{"input":"Microsoft Excel VBA Macros Not Running","output":"Check for pending updates for Microsoft Office\\nEnable macro settings in Excel options\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring macro security settings."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"Windows 10 Quick Access Not Updating","output":"Check for pending updates for Windows\\nReset Quick Access preferences in File Explorer\\nRun the Windows Update Troubleshooter\\nReconfigure indexing options for Quick Access\\nTest with a different user account\\nPreventative measures include regularly updating Windows and managing Quick Access settings."} +{"input":"Light User for external - [TICKET ID] - [USERNAME]-[NAME]","output":"1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor."} +{"input":"Facing 'There are no more endpoints available from the endpoint mapper' when accessing the mapped drive.","output":"1. Verify endpoint availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'endpoint unavailable' error persists during drive access."} +{"input":"Atualiza\u00e7\u00e3o pacote office","output":"Check if the Office package is up-to-date. If not, update the software."} +{"input":"Application frequently freezes, making it challenging to complete tasks","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"Encountering 'The network path was not found' error while attempting to map a drive","output":"1. Check network connectivity and ensure the server hosting the shared drive is accessible. 2. Verify that the server name or IP address is correctly entered when mapping the drive. 3. Check if there are any firewall or security settings blocking the network path. 4. Ensure that the shared drive is available and not undergoing maintenance. 5. Review system permissions to ensure the user has the necessary access rights for the network path. 6. Restart the local device and attempt to map the drive again. 7. Use the full UNC path (\\\\server\\share) when mapping the drive to avoid errors. 8. Verify that the server hosting the shared drive is powered on and operational. 9. If the issue persists, contact your network administrator for further assistance."} +{"input":"Encountering 'OneDrive sync is stuck on processing changes' indefinitely.","output":"Try restarting the OneDrive app or your device."} +{"input":"Unable to update personal information in the Service-Now user profile","output":"1. Access the user profile settings in Service-Now. 2. Attempt to update personal information. 3. Check for any error messages during the update process. 4. Report persistent issues with profile updates to the Service-Now support team."} +{"input":"OneDrive is stuck on 'checking for changes' without any progress.","output":"1. Verify OneDrive service status. 2. Restart OneDrive syncing. 3. Check for conflicting processes. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"Difficulty in efficiently using the application during peak usage hours","output":"1. Identify peak usage hours causing difficulties. 2. Check for updates addressing peak usage-related challenges. 3. Consider using the application during non-peak hours. 4. Report peak usage-related difficulties to the application support team."} +{"input":"Windows 11 printer not printing double-sided","output":"1. Check printer settings for double-sided printing. 2. Update printer drivers. 3. Run the Printer Troubleshooter in Settings. 4. Test double-sided printing on another computer."} +{"input":"Mapped drive becomes inaccessible after recent network policy changes.","output":"1. Review recent changes to network policies affecting drive mappings. 2. Ensure network policy settings align with network drive configurations. 3. Restart the computer to apply any updated network policies."} +{"input":"Windows 10 Wi-Fi Disconnecting Frequently","output":"Check for pending updates for Windows\\nUpdate wireless adapter drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure Wi-Fi settings in Network & Internet options\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring Wi-Fi signal strength."} +{"input":"Identifying and addressing slow-performing database indexes impacting queries","output":"1. Analyze and optimize slow-performing database indexes. 2. Check for updates addressing slow database index-related query issues. 3. Optimize database index configurations. 4. Report slow-performing database index concerns to the application support team."} +{"input":"Random System Beeps","output":"check System temperatures for overheating\\n- Update motherboard firmware and BIOS\\n- Disable System beep in Device Manager\\n- Run a full System Scan for malware\\n- test the System with minimal hardware\\nPreventative measures include monitoring System temperatures and updating motherboard firmware."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [USERNAME]. [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read \/ Write File Share: J:\/Pflanzenphysiologie Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Mapped drive becomes inaccessible after a firewall configuration change.","output":"1. Review recent changes to firewall settings affecting drive access."} +{"input":"Windows 10 Search Bar Not Responding","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure search bar settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring search bar responsiveness."} +{"input":"Mapped drive shows inconsistent file and folder structures.","output":"1. Check file and folder structures on the server. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if inconsistent structures persist."} +{"input":"Mapped drive access is extremely slow during peak network usage times","output":"1. Check for network congestion or high usage during peak times. 2. Verify that the server hosting the shared drive has sufficient bandwidth. 3. Review system logs for any errors or warnings related to slow drive access. 4. Monitor network traffic using tools like Task Manager or network monitoring software. 5. If applicable, consider implementing Quality of Service (QoS) on the network to prioritize drive access. 6. Update network drivers on the local device to the latest version. 7. Temporarily disable any firewall or security software to check for interference. 8. Optimize file and folder structures on the shared drive to improve access times. 9. If the issue persists, contact your network administrator for further assistance."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist"} +{"input":"File Share Access - [TICKET ID] -[LOCATION]ServiceService Request: File Share Access","output":"Check if the user has Read \/ Write access. If not, grant the required access."} +{"input":"Application freezes during video calls","output":"1. Update graphics drivers. 2. Check for application updates. 3. Adjust video call settings. 4. Disable unnecessary background applications. 5. Restart the computer."} +{"input":"Microsoft Word document text disappearing","output":"1. Check document formatting. 2. Reapply paragraph styles. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation."} +{"input":"Frequent occurrences of slow-performing background jobs impacting overall performance","output":"1. Identify and optimize slow-performing background jobs. 2. Check for updates addressing slow background jobs impacting performance. 3. Optimize background jobs configurations. 4. Report frequent slow-performing background jobs to the application support team."} +{"input":"Requesting a name change on the Service-Now account profile","output":"1. Submit a name change request through the designated process. 2. Provide necessary documentation for the name change. 3. Follow up on the name change request status with the Service-Now administrator. 4. Report delays or issues in the name change process to the Service-Now support team."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Access the AWS Management Console. 2. Navigate to the IAM (Identity and Access Management) dashboard. 3. Adjust the permissions for the user associated with [AWS_ACCESS_KEY]. 4. Test access to the shared mailbox."} +{"input":"Windows 11 Bluetooth Not Connecting","output":"Check for pending updates for Windows\\nUpdate Bluetooth drivers from Device Manager\\nRestart Bluetooth service in Services\\nReconfigure Bluetooth settings in Device Manager\\nTest with a different user account\\nPreventative measures include regularly updating Windows and using compatible Bluetooth devices."} +{"input":"Facing 'The local device name is already in use' error when re-mapping the drive.","output":"1. Verify device name availability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'device name in use' error persists."} +{"input":"Safari is running slow after I installed a new video plugin.","output":"1. Access Internet Explorer settings and extensions. 2. Attempt to enable the JavaScript plugin. 3. If enabling fails, check for browser updates and try again."} +{"input":"[SERVER] R:\/ drive","output":"1. Verify server details and permissions. 2. Check if there are any issues with the R:\/ drive."} +{"input":"OneDrive sync pauses indefinitely and doesn't resume automatically.","output":"1. Check for pending updates and restart. 2. Verify stable internet connection. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"File Share Access - [TICKET ID] -Service Request: File Share Access","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"My Chrome browser is not recognizing the new video plugin I installed.","output":"1. Access the Firefox extensions or plugins settings. 2. Check for available updates for each plugin. 3. Troubleshoot any update errors or conflicts."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"1. Verify user's permissions for shared mailbox. 2. Check if the ticket ID is valid."} +{"input":"Windows 11 Wi-Fi not showing available networks","output":"1. Update network drivers. 2. Restart the Wi-Fi service. 3. Check for interference from other devices. 4. Run the Network Troubleshooter in Settings."} +{"input":"Zertifikat erstellen um verschl\u00fcsselte Emails zu lesen","output":"Create a certificate for reading encrypted emails. If there's an issue, troubleshoot as necessary."} +{"input":"Windows 11 virtual desktops missing","output":"1. Check virtual desktop settings in Task View. 2. Restart Windows Explorer. 3. Reconnect monitors. 4. Run the System File Checker (SFC)."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Kalenderzugriff nicht mehr gegeben","output":"1. Check the calendar access settings. 2. Identify any issues with calendar access. 3. Troubleshoot and resolve the problem with calendar access."} +{"input":"Change Erstellung - Freigabe f\u00fcr Emailverteiler Standort Deutschland","output":"Check if the user has necessary permissions to change email distribution settings. If not, grant the required permissions."} +{"input":"Windows 10 printer printing blank pages","output":"1. Check printer ink or toner levels. 2. Update printer drivers. 3. Run the Printer Troubleshooter in Settings. 4. Test the printer on another computer."} +{"input":"Pending reboots on Windows machine, needing assistance","output":"1. Open Command Prompt as Administrator and run \"gpupdate \/force\". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors."} +{"input":"Windows 10 Taskbar Icons Disappearing","output":"Check for pending updates for Windows\\nReset taskbar settings in Taskbar properties\\nRun the System File Checker (SFC)\\nReconfigure icon notifications in Settings\\nPerform a clean boot to identify conflicting software\\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools."} +{"input":"Windows 11 File Explorer crashes when opening","output":"1. Restart Windows Explorer. 2. Disable third-party shell extensions. 3. Check for Windows updates. 4. Run System File Checker (SFC)."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Process the request for file share access. 2. Identify the specific user ([NAME]) and location details. 3. Grant the necessary access permissions as requested."} +{"input":"File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION])","output":"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Delays in the application's response when using specific screen orientations","output":"1. Check screen orientation settings in the application. 2. Verify graphics drivers are up to date. 3. Consider adjusting system animations for smoother transitions. 4. Report screen orientation-related delays to the application support team."} +{"input":"Windows 10 laptop touchscreen unresponsive","output":"- Clean the touch screen surface thoroughly with a microfiber cloth\\n- Check if any software has accidentally disabled the touchscreen function\\n- Ensure that Touchpad settings are enabled (if applicable)\\n- Run the Hardware and Devices troubleshooter in"} +{"input":"Mapped drive prompts 'The semaphore timeout period has expired'.","output":"Try reconnecting the drive and ensure the network connection is stable."} +{"input":"The plugin installation leads to browser instability.","output":"1. Confirm the plugin settings for compatibility with specific websites. 2. Check if the plugin requires additional configurations for those websites. 3. Consider reaching out to the plugin developer for support or updates."} +{"input":"Syncing stops with 'OneDrive not syncing this file' for certain files.","output":"1. Check for file-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if certain files persistently fail to sync."} +{"input":"Microsoft Store App Installation Failure","output":"Reset Microsoft Store cache using wsreset command\\n- check for Windows updates and install any pending updates\\n- Run the Windows Store troubleshooter\\n- Sign out and Sign back into Microsoft Store\\n- reinstall Microsoft Store app using PowerShell\\nPreventative measures include regularly checking for and installing Windows updates."} +{"input":"[TICKET ID] - New Support Ticket received - Instala\u00e7\u00e3o software para ponto eletr\u00f4nico","output":"1. Gather information about the specific software installation request. 2. Identify the software for the electronic point system. 3. Install the software on the user's computer following standard procedures."} +{"input":"Error saving changes in a specific spreadsheet","output":"1. Save the spreadsheet with a different name. 2. Check for updates in Microsoft Excel. 3. Repair Microsoft Office through Control Panel. 4. Try saving the spreadsheet in a different format. 5. Check for file corruption using file recovery tools."} +{"input":"Unable to access specific files intermittently on the mapped drive due to 'Access Denied'.","output":"1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the 'Access Denied' error."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Confirm the validity of the AWS access key. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights."} +{"input":"Getting 'OneDrive sync is paused' notifications without user action.","output":"1. Check for manual sync pause settings. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support."} +{"input":"Microsoft Teams chat messages not syncing","output":"1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams."} +{"input":"Microsoft Edge not responding","output":"1. Clear browser cache and cookies. 2. Disable unnecessary extensions. 3. Update Microsoft Edge to the latest version. 4. Test in InPrivate mode."} +{"input":"Printer printing blank pages","output":"1. Check ink or toner levels. 2. Clean printheads. 3. Update printer drivers. 4. Run a test print. 5. Check for Windows updates related to the printer."} +{"input":"Application performance issues affecting completion of time-sensitive tasks","output":"1. Prioritize critical tasks to optimize system resources. 2. Check for updates addressing time-sensitive task performance. 3. Report issues to the application developer. 4. Consider using alternative applications for time-sensitive tasks."} +{"input":"Windows Firewall blocking network access","output":"1. Check Windows Firewall rules. 2. Disable third-party firewall software temporarily. 3. Reset Windows Firewall settings to default. 4. Check for malware using Windows Defender."} +{"input":"Microsoft Edge Not Opening PDFs","output":"Check for pending updates for Microsoft Edge\\nReset PDF preferences in Microsoft Edge\\nRun the Windows Update Troubleshooter\\nReinstall Adobe Acrobat Reader\\nTest with a different user account\\nPreventative measures include regularly updating browsers and managing PDF associations."} +{"input":"Unexplained delays in the execution of commands within the app","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor command execution processes for potential bottlenecks. 5. Optimize application settings for faster command processing."} +{"input":"Windows 10 Action Center Missing","output":"- Check for pending updates for Windows\\n- Reset taskbar settings in Taskbar properties\\n- Run the System File Checker (SFC)\\n- Reconfigure Action Center preferences\\n- Perform a system restore to a previous point\\nPreventative measures include regularly"} +{"input":"Microsoft Edge not loading web pages","output":"1. Clear browser cache and cookies. 2. Check internet connection. 3. Update Microsoft Edge to the latest version. 4. Test web pages in another browser."} +{"input":"Mapped drive becomes inaccessible after a power outage.","output":"1. Check the network and power status after the outage. 2. Reconnect the mapped drive manually. 3. Consider using a UPS to prevent sudden power interruptions affecting the drive."} +{"input":"Microsoft Outlook autocomplete suggestions missing","output":"1. Check Outlook autocomplete settings. 2. Rebuild the Outlook autocomplete cache. 3. Repair the Outlook data file. 4. Update Outlook to the latest version."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Normal functioning of O365\/M365 facing challenges, seeking support","output":"1. Verify internet connection stability. 2. Check for pending system reboots. 3. Run O365\/M365 in Safe Mode to identify conflicts. 4. Review firewall settings for potential restrictions."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [USERNAME] ([COMPANY]. [LOCATION])","output":"1. Verify the details of the new user request. 2. Create a new user account in the system. 3. Assign the specified attributes to the user. 4. Confirm the completion of the user creation process."} +{"input":"No access GTC_SLAR","output":"Check the user's access to GTC_SLAR. If there are any issues, troubleshoot as necessary."} +{"input":"N\u00c3O CONSIGO ACESSO[LOCATION]COMP DE PAGAMENTOS","output":"Check the user's access to the payment system. If there are any issues, troubleshoot as necessary."} +{"input":"OneDrive sync progress remains stuck despite multiple restarts.","output":"1. Restart OneDrive syncing. 2. Check for conflicts in the activity center. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if progress remains stuck."} +{"input":"Windows 10 Start Menu not opening after update","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Re-register Start Menu components. 4. Perform a System Restore to a previous stable state."} +{"input":"Windows 11 Taskbar Icons Disappearing","output":"Check for pending updates for Windows\\nReset taskbar icon preferences\\nRun the Windows Update Troubleshooter\\nReconfigure icon notifications in Settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Der Anwender Kleinsorge. [NAME] hat keinen Zugriff auf das Intranet.","output":"Check if the user has necessary permissions to access the intranet. If not, grant the required permissions."} +{"input":"Encountering 'OneDrive sync is stuck on indexing changes' repeatedly.","output":"Try pausing and restarting the sync process."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify the details of the file share access request. 2. Grant access to the specified file share for user [NAME]. 3. Confirm with the user that the file share access is working correctly."} +{"input":"Initiated by GIT: Missing connection to Updates ([SOFTWARE] \/ WSUS) on system","output":"1. Verify connection to WSUS server. 2. Check if there are any issues with the Updates software."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access","output":"1. Check if the file share path exists. 2. Verify the provided username and permissions."} +{"input":"Windows 11 File Explorer crashes when opening","output":"1. Restart Windows Explorer. 2. Disable third-party shell extensions. 3. Check for Windows updates. 4. Run System File Checker (SFC)."} +{"input":"Windows 10 microphone not working in Zoom","output":"1. Check microphone settings in Zoom. 2. Update audio drivers. 3. Restart the computer. 4. Test the microphone in another application."} +{"input":"Microsoft Edge not playing YouTube videos","output":"1. Clear browser cache and cookies. 2. Update Adobe Flash Player. 3. Check YouTube video playback settings. 4. Test videos in another browser."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Error scanning documents with a specific scanner","output":"1. Check scanner connections. 2. Update scanner drivers. 3. Restart the computer and scanner. 4. Test the scanner with a different application. 5. Check for Windows updates."} +{"input":"Windows 11 virtual desktops missing","output":"1. Check virtual desktop settings in Task View. 2. Restart Windows Explorer. 3. Reconnect monitors. 4. Run the System File Checker (SFC)."} +{"input":"Preciso que libere acesso \u00e0 pasta J\/RH","output":"1. Verifique as permiss\u00f5es de acesso \u00e0 pasta J\/RH. 2. Se necess\u00e1rio"} +{"input":"Internet Explorer is not recognizing the new language translator plugin.","output":"1. Identify the video conferencing plugin causing Edge crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin."} +{"input":"Microsoft Outlook not receiving emails","output":"1. Check internet connection. 2. Verify email account settings. 3. Disable email rules temporarily. 4. Repair the Outlook data file."} +{"input":"Prolonged elevated CPU utilization hampering processing speeds","output":"1. Identify and close unnecessary running applications. 2. Check for system overheating and clean cooling components. 3. Evaluate the need for hardware upgrades. 4. Run Windows Update for the latest performance-related patches."} +{"input":"RDP priviliges needed","output":"1. Verify user's request details. 2. Provide the requested RDP privileges."} +{"input":"Seeking support for pending reboots essential for Windows updates","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"1. Follow the automated ticket creation for end-of-life in Nexthink. 2. Remove the system from Nexthink as per the process. 3. Check for and remove any existing reservations and associated firewall rules."} +{"input":"Microsoft Excel Filter Not Working","output":"Check for pending updates for Microsoft Office\\nReset filter preferences in Excel\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring filter criteria."} +{"input":"Audio not working after Windows update","output":"1. Check audio settings and ensure the correct playback device. 2. Update audio drivers. 3. Run the Windows Audio Troubleshooter. 4. Rollback the audio driver if recent update caused issues."} +{"input":"Ongoing issue with system, CPU usage remains unusually high","output":"1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist"} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"1. Check the shared mailbox permissions. 2. Ensure that the user [EMAIL] has the required access rights. 3. If issues persist"} +{"input":"Initiated by GIT: Missing connection to all securitytools on system [SERVER]","output":"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem."} +{"input":"The plugin causes the browser to crash upon launching multiple tabs.","output":"1. Check for conflicting plugins causing initialization failures. 2. Verify that the plugin is compatible with your browser version. 3. Consider reinstalling the plugin or seeking assistance from the developer."} +{"input":"Error connecting to a specific gaming server","output":"1. Check internet connection. 2. Verify gaming server details. 3. Update gaming platform software. 4. Restart the router. 5. Contact the gaming platform support for assistance."} +{"input":"Sustained high CPU usage causing decrease in processing speeds","output":"1. Identify and close resource-intensive applications. 2. Run a full system malware scan. 3. Check for outdated drivers and update if necessary. 4. Monitor Task Manager for processes causing high CPU usage."} +{"input":"The application's performance seems to degrade when accessing external databases","output":"1. Check database access settings in the application. 2. Check for updates addressing database-related performance degradation. 3. Optimize system resources for accessing external databases. 4. Report database-related performance degradation to the application support team."} +{"input":"Prolonged elevation in CPU utilization leading to processing slowdown","output":"1. Check for background processes consuming CPU resources. 2. Disable unnecessary startup programs. 3. Ensure adequate free disk space. 4. Consider upgrading hardware for improved performance."} +{"input":"Some files in OneDrive are not updating to the latest versions.","output":"1. Identify the files not updating to the latest versions. 2. Check for any conflicting changes on other devices. 3. Manually attempt to upload the problematic files to force an update. 4. Ensure your OneDrive client is up-to-date."} +{"input":"I'm unable to update the plugin despite repeated attempts.","output":"1. Confirm the disappearance of the plugin after browser restarts. 2. Check for conflicting settings or updates affecting the plugin. 3. Reinstall the plugin if necessary or seek assistance from the developer."} +{"input":"Microsoft Word document text disappearing","output":"1. Check document formatting. 2. Reapply paragraph styles. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist"} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user's permissions on the file share. 2. Check if the file share path is correct."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Slow response times when using the application offline","output":"1. Check offline mode settings in the application. 2. Verify available storage space. 3. Clear application cache and temporary files. 4. Consider reinstalling the application."} +{"input":"Microsoft Excel data sorting not working","output":"1. Verify data range for sorting. 2. Check for merged cells in the column. 3. Disable filters before sorting. 4. Update Microsoft Excel to the latest version."} +{"input":"Application's response time is noticeably slower during data imports","output":"1. Prioritize data import speed for optimization. 2. Check for updates addressing data import speed issues. 3. Optimize system settings for data imports. 4. Report data import speed issues to the application support team."} +{"input":"Error connecting to VPN","output":"1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact VPN service provider for assistance."} +{"input":"Microsoft Outlook Not Syncing Calendar","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nReconfigure calendar sync settings in Outlook options\\nVerify Microsoft 365 subscription status\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring calendar synchronization."} +{"input":"[TICKET ID] - New information received on closed ticket - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Review the information received on the closed ticket for Basis User. 2. Identify any new information or updates provided. 3. Analyze if further action or response is required."} +{"input":"Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.","output":"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations."} +{"input":"The plugin is not loading properly even after I reinstalled it.","output":"1. Identify the plugin causing browser crashes. 2. Check for updates or alternative plugins. 3. Disable the problematic plugin to prevent further crashes."} +{"input":"[TICKET ID] - New Support Ticket received - No and Printer Driver on New Machine","output":"Check if the system meets the installation requirements for the printer driver. If yes, proceed with the installation."} +{"input":"[TICKET ID] - New Support Ticket received - N\u00e3o consigo abrir um site","output":"1. Check user's internet connection. 2. Verify if the website is accessible from other devices."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Microsoft Teams chat messages not sending","output":"1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams."} +{"input":"North America Portal availability","output":"1. Confirm the reported issue. 2. Check server status for the North America Portal. 3. Investigate and resolve any reported outages or connectivity issues."} +{"input":"Issues with smooth operation of O365\/M365, seeking assistance","output":"1. Clear Office credentials cache. 2. Run Windows Update for the latest updates. 3. Check for conflicting browser extensions. 4. Reinstall O365\/M365 applications."} +{"input":"OneDrive sync resets itself and starts from scratch randomly.","output":"1. Check for any interruptions in your internet connection during sync. 2. Verify if other applications or settings interfere with OneDrive. 3. Consider unlinking and relinking your OneDrive account. 4. Ensure your OneDrive client is updated to the latest version."} +{"input":"Sound Issues in Video Playback","output":"check audio cable connections and speaker settings\\n- Update audio drivers from Device Manager\\n- test the video File in another media player\\n- Adjust sound settings in the media player\\n- reinstall audio drivers if necessary\\nPreventative measures involve regularly updating audio drivers and testing audio devices before media playback."} +{"input":"[TICKET ID] - New Support Ticket received - LENTID\u00c3O ABERTURA DE PROGRAMAS E PASTAS -[LOCATION]APARECIDO","output":"Check the performance of the system. If there's an issue, troubleshoot as necessary."} +{"input":"Files uploaded to OneDrive aren't appearing on other devices despite syncing.","output":"1. Check if the files are set to 'Online-only' on certain devices. 2. Manually initiate a sync on the affected devices. 3. Verify if there are conflicting changes causing delays in syncing."} +{"input":"Mapped drive prompts 'The specified network resource or device is no longer available'.","output":"1. Check network connectivity. 2. Verify the availability of the specified resource. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'resource no longer available' prompts persist."} +{"input":"Performance issues affecting overall efficiency of document editing features","output":"1. Prioritize document editing feature efficiency for optimization. 2. Check for updates addressing document editing feature efficiency. 3. Optimize system settings for document editing tasks. 4. Report document editing feature-related efficiency issues to the application support team."} +{"input":"Prolonged high CPU usage causing slower processing speeds and efficiency","output":"1. Review recently installed applications for resource usage. 2. Check for system overheating and clean cooling components. 3. Run a system diagnostic to identify performance bottlenecks. 4. Consider upgrading hardware components for better efficiency."} +{"input":"Windows 11 Start Menu Tiles Not Updating","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure live tile settings in Start Menu\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring live tile synchronization."} +{"input":"Microsoft Edge Not Saving Bookmarks","output":"Check for pending updates for Microsoft Edge\\nClear browsing data and cache\\nRun the Windows Update Troubleshooter\\nEnable bookmark saving in Microsoft Edge settings\\nTest with a different user account\\nPreventative measures include regularly updating browsers and managing bookmark preferences."} +{"input":"ISSUES","output":"1. Identify the specific plugin causing the issue. 2. Check for any known conflicts with other plugins. 3. Try disabling the plugin and see if the issue persists."} +{"input":"Facing 'The specified network resource or device is no longer available' during file access on the mapped drive.","output":"1. Check for network interruptions or stability issues. 2. Reconnect the mapped drive manually. 3. Investigate any recent changes to network configurations."} +{"input":"Error opening a specific photo file","output":"1. Update photo viewer software. 2. Check photo file format compatibility. 3. Update graphics drivers. 4. Run the Windows Photo Viewer Troubleshooter. 5. Check for Windows updates."} +{"input":"Light User for external - [TICKET ID] - [NAME]","output":"1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor."} +{"input":"Windows Search Not Working","output":"Restart Windows search service in Services\\n- Rebuild the search index in Control Panel\\n- check for Windows updates and install any pending updates\\n- Run the Windows search troubleshooter\\n- Verify Windows search is enabled in Windows Features\\nPreventative measures include regularly rebuilding the search index and keeping the System updated."} +{"input":"Unable to access the mapped drive due to 'The network connection was lost' error.","output":"1. Check for network interruptions or stability issues. 2. Reconnect the mapped drive manually. 3. Investigate any recent changes to network configurations."} +{"input":"Difficulty in troubleshooting and resolving performance bottlenecks in the application","output":"1. Utilize profiling and monitoring tools for performance analysis. 2. Check for updates addressing performance bottleneck troubleshooting challenges. 3. Identify and address specific areas causing bottlenecks. 4. Report difficulties in troubleshooting performance bottlenecks to the application support team."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - File Share Access - [TICKET ID] - [NAME] F ([COMPANY]. [LOCATION])","output":"1. Verify user's permissions for file share access. 2. Check if the provided ticket ID is valid."} +{"input":"Issues with the app's performance on different devices, seeking a solution","output":"1. Check for app updates on respective app stores. 2. Verify device compatibility with the latest app version. 3. Clear app cache on the device. 4. Restart the device. 5. Monitor background processes affecting performance."} +{"input":"[TICKET ID] - New Support Ticket received - Blackberry Work","output":"1. Investigate reported Blackberry Work issues. 2. Check application settings. 3. Resolve any identified issues affecting Blackberry Work."} +{"input":"Technical obstacles impacting efficiency of O365\/M365","output":"1. Check internet connectivity. 2. Clear browser cache and cookies. 3. Verify Microsoft 365 subscription status. 4. Reinstall Microsoft Office applications."} +{"input":"Windows 10 audio not working after sleep","output":"1. Update audio drivers. 2. Disable fast startup. 3. Check power settings for audio devices. 4. Run the Windows Audio Troubleshooter."} +{"input":"Error opening Photos app","output":"1. Check for updates in Microsoft Store. 2. Reset the Photos app. 3. Run the Windows Apps Troubleshooter. 4. Check for Windows updates. 5. Reinstall the Photos app."} +{"input":"[TICKET ID] - New Support Ticket received - New User - Caio Yuzzo [NAME]","output":"Check if the new user account has been created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"Unexpected delays in data processing, exploring ways to improve efficiency","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"Windows 10 system restore not creating restore points","output":"1. Enable System Protection for the system drive. 2. Check available disk space. 3. Run the System File Checker (SFC). 4. Adjust System Restore settings."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Confirm the validity of the AWS access key. 2. Check shared mailbox permissions for the specified email. 3. Verify network connectivity. 4. Ensure the user has the necessary access rights."} +{"input":"O365\/M365 technical glitches","output":"1. Check Microsoft 365 Service Status for known issues. 2. Clear OneNote cache to resolve synchronization problems. 3. Verify SharePoint permissions and configurations. 4. Refer to Microsoft 365 Help Center for self-help guides. 5. Contact Microsoft Support for specialized assistance."} +{"input":"Printer not responding","output":"1. Check printer connection and network. 2. Update Printer driver. 3. Clear print queue. 4. Restart Print Spooler service."} +{"input":"Windows 11 File Explorer not showing thumbnails","output":"1. Check folder view settings. 2. Clear thumbnail cache. 3. Update graphics drivers. 4. Run the Disk Cleanup utility."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY] [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Unexplained variations in server response times across different user roles","output":"1. Analyze server logs to identify variations in response times for different user roles. 2. Check for updates addressing unexplained response time variability. 3. Optimize server configurations for consistent response times. 4. Report unexplained variations in server response times to the application support team."} +{"input":"My Safari browser becomes unresponsive whenever I use a certain plugin.","output":"Try disabling the plugin and see if the browser responsiveness improves."} +{"input":"Encountering 'The network BIOS command limit has been reached' error while mapping the drive.","output":"Try reducing the number of connections or mapped drives."} +{"input":"Windows Start Menu Not Opening","output":"Restart Windows Explorer in Task Manager\\n- Run the Start menu troubleshooter\\n- check for Windows updates and install any pending updates\\n- Create a new user account and test the Start menu\\n- Perform a System restore to a previous point\\nPreventative measures include regularly checking for and installing Windows updates."} +{"input":"Facing 'The mapped network drive could not be created because the following error occurred: The local device name is already in use' error.","output":"Try using a different drive letter for mapping."} +{"input":"[TICKET ID] - New Support Ticket received - LENTID\u00c3O ABERTURA DE PROGRAMAS E PASTAS - [LOCATION] APARECIDO","output":"1. Check reported performance issues. 2. Investigate slow opening of programs and folders. 3. Address any identified performance bottlenecks."} +{"input":"Problem with system's responsiveness, high CPU usage","output":"1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM."} +{"input":"Windows 11 dark mode not applying to all apps","output":"1. Check individual app settings for dark mode. 2. Restart the computer. 3. Check for Windows updates. 4. Verify display settings in Windows."} +{"input":"Facing 'The mapped network drive is not accessible' error.","output":"Check your network connection and try accessing the drive again."} +{"input":"External Hard Drive Not Recognized","output":"test the external hard drive on another computer\\n- check USB cable and port for connectivity issues\\n- Update USB drivers from Device Manager\\n- Assign a drive letter using Disk Management\\n- reinstall USB controllers if necessary\\nPreventative measures involve safely ejecting external hard drives and avoiding abrupt removal."} +{"input":"Windows 11 Action Center Notifications Delayed","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure Action Center notification settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring Action Center responsiveness."} +{"input":"Challenges in smoothly scrolling through content within the application","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize content rendering for smoother scrolling. 5. Consider upgrading hardware components for improved content display."} +{"input":"Experiencing challenges with load balancing, resulting in uneven server distribution","output":"1. Evaluate load balancing configurations for even distribution. 2. Check for updates addressing load balancing challenges. 3. Optimize server distribution algorithms. 4. Report challenges with load balancing to the application support team."} +{"input":"Problema com Proxy ao conectar via VPN","output":"Check the user's VPN and proxy settings. Ensure that the VPN is properly configured to work with the proxy."} +{"input":"[TICKET ID] - New Support Ticket received - SafeNet SoftToken Activation","output":"Check the user's SafeNet SoftToken settings. If there's an issue, troubleshoot as necessary."} +{"input":"Files uploaded to OneDrive show 'upload paused' with no progress.","output":"Ensure you have a stable internet connection and try resuming the upload."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Check if the user already has access to the shared mailbox. 2. If not, grant the user the necessary permissions or escalate to the system administrator if you do not have the necessary permissions to do so. 3. Have the user try to access the shared mailbox to confirm the problem is resolved."} +{"input":"Microsoft Excel spreadsheet not saving","output":"1. Save the spreadsheet with a new file name. 2. Check document permissions. 3. Disable third-party add-ins. 4. Repair Microsoft Excel installation."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Skype uninstall and reinstall","output":"Check the user's Skype settings. If there's an issue with Skype, try uninstalling and reinstalling the software."} +{"input":"I installed the plugin following instructions, but it's not showing up in the browser.","output":"1. Verify the plugin's compatibility with the updated browser version. 2. Check for plugin updates or alternative versions. 3. Consider reaching out to the plugin developer for support or updates."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify user's account details and permissions. 2. Check if there are any issues with the Basis User role."} +{"input":"Unexplained delays in processing and displaying data within specific search queries","output":"1. Prioritize optimization for specific search queries. 2. Check for updates addressing delays in processing specific search queries. 3. Optimize system resources for processing search queries. 4. Report search query-related delays to the application support team."} +{"input":"Windows 10 microphone too quiet","output":"1. Adjust microphone volume in Sound settings. 2. Update audio drivers. 3. Disable audio enhancements. 4. Test the microphone on another device."} +{"input":"Windows 10 Printer Offline Issue","output":"Check for pending updates for Windows\\nRestart Print Spooler service in Services\\nRun the Printer Troubleshooter\\nReconfigure printer connection settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring printer status."} +{"input":"Mapped drive disconnects upon system sleep or hibernation.","output":"1. Adjust power settings to prevent the local device from entering sleep or hibernation. 2. Verify that the mapped drive is set to reconnect automatically after disconnect. 3. Temporarily disable any firewall or security software to check for interference. 4. Update network drivers on the local device to the latest version. 5. Review system logs for any errors related to drive disconnects during sleep or hibernation. 6. If applicable, check for any system updates or patches addressing sleep-related drive issues. 7. If the issue persists, contact your network administrator for further assistance."} +{"input":"Initiated by GIT: Missing connection to all securitytools on system [SERVER]","output":"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem."} +{"input":"Microsoft Word document formatting issues","output":"1. Update Microsoft Word to the latest version. 2. Check document styles and formatting. 3. Disable third-party add-ins. 4. Repair the Office installation."} +{"input":"Experiencing difficulties in efficiently using the application with specific user roles","output":"1. Verify compatibility of user roles with the application. 2. Check for updates addressing user role-related difficulties. 3. Consider using default user roles for optimal performance. 4. Report user role-related difficulties to the application support team."} +{"input":"Windows 11 Taskbar icons missing","output":"1. Restart Windows Explorer. 2. Rebuild the icon cache. 3. Check for Windows updates. 4. Perform a system file check."} +{"input":"Unable to access OneDrive online, sync errors persist.","output":"1. Verify internet connectivity. 2. Check OneDrive service status. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support for assistance."} +{"input":"Shared Mailbox Access - [PASSWORD] - [EMAIL]","output":"1. Verify user's permissions for shared mailbox. 2. Check if the password is correct."} +{"input":"After updating my browser, the plugin seems incompatible and won't activate.","output":"1. Check browser security settings for plugin blocking. 2. Verify if the plugin is digitally signed and recognized as secure. 3. Consider adjusting security settings or seeking assistance from browser support."} +{"input":"File Share Access - [TICKET ID] -Service Request: File Share Access Grant access to file share for the following user: (Username: ) Access Type: (RW) Read \/ Write File Share: J:\/[LOCATION] J:\/Projekte [LOCATION]Projekt Management Portal TP Benutzergruppe Project_Manager_TP Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"1. Process the service request for file share access. 2. Identify the specific user and access details. 3. Grant the requested access to the file share."} +{"input":"OneDrive continuously shows 'Processing changes' but doesn't sync.","output":"1. Pause and resume sync to reevaluate the changes. 2. Verify that no other applications or settings are conflicting with OneDrive. 3. Check for any reported service outages or maintenance on the OneDrive status page. 4. If the issue persists, consider reinstalling OneDrive."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Application becomes unresponsive when dealing with complex calculations","output":"1. Optimize system resources during complex calculations. 2. Check for updates addressing calculation-related issues. 3. Consider using alternative methods for complex calculations. 4. Report calculation-related issues to the application developer."} +{"input":"Firefox crashes whenever I try to watch videos with the new video plugin.","output":"1. Verify the Safari extensions or plugins settings. 2. Check for updates for each plugin. 3. Consider disabling or uninstalling plugins causing performance issues."} +{"input":"Light User for external - [TICKET ID] - [NAME]","output":"1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor."} +{"input":"Initiated by GIT: Missing connection to all securitytools on system [SERVER]","output":"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem."} +{"input":"Windows Sleep Mode Issues","output":"Update graphics and chipset drivers from Device Manager\\n- Adjust power settings in Control Panel\\n- Disable hybrid sleep and fast startup\\n- check for pending updates for the operating system\\n- test sleep Mode in Safe Mode\\nPreventative measures include regularly updating drivers and adjusting power settings appropriately."} +{"input":"The plugin's latest update causes browser session interruptions.","output":"1. Confirm if the session interruptions coincide with the latest update. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to see if the interruptions persist."} +{"input":"Microsoft Word document not opening from email","output":"1. Save the document locally before opening. 2. Check Outlook attachment settings. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version."} +{"input":"The plugin's UI elements are unclickable or non-functional.","output":"1. Confirm if the misalignment is consistent across browsers. 2. Check for updates or alternative versions of the plugin. 3. Report the interface issue to the plugin developer for resolution."} +{"input":"Facing 'The specified server cannot perform the requested operation' intermittently while trying to map the drive.","output":"1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable."} +{"input":"Microsoft Word document not printing correctly","output":"1. Check printer settings in Word. 2. Update printer drivers. 3. Print the document as a PDF and try again. 4. Repair the Office installation."} +{"input":"Unexplained delays in processing and displaying data within the app's dashboard","output":"1. Optimize system resources for dashboard-related tasks. 2. Check for updates addressing dashboard processing delays. 3. Consider using alternative dashboard configurations. 4. Report dashboard processing delays to the application support team."} +{"input":"Application response times impacted during simultaneous background processes","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Monitor background processes and their impact on response times. 4. Optimize application settings for simultaneous multitasking. 5. Consider upgrading hardware components for improved multitasking performance."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Mapped drive becomes inaccessible after recent network adapter settings change.","output":"1. Review recent changes to network adapter settings. 2. Ensure the mapped drive configuration matches the new network settings. 3. Restart the computer and check the drive accessibility."} +{"input":"Microsoft Edge PDF Printing Issues","output":"Check for pending updates for Microsoft Edge\\nReset Microsoft Edge settings to default\\nUse a different PDF viewer for printing\\nUpdate printer drivers from Device Manager\\nTest printing with a different browser\\nPreventative measures include regularly updating browsers and checking printer compatibility."} +{"input":"Constant elevation of CPU usage impacting processing speeds","output":"1. Verify if there are pending Windows updates affecting performance. 2. Optimize Windows services for better resource management. 3. Check for malware using reputable antivirus software. 4. Evaluate the need for additional cooling solutions."} +{"input":"The plugin isn't responding to commands or clicks.","output":"1. Capture the error message details. 2. Verify plugin compatibility with the browser. 3. Consider reinstalling the plugin or seeking assistance from the developer."} +{"input":"Windows 11 screen resolution stuck","output":"1. Update graphics drivers. 2. Check display settings in Windows. 3. Restart the computer. 4. Run the Display Troubleshooter in Settings."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"OneDrive sync progress resets after each attempt.","output":"1. Check for system updates. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support."} +{"input":"Error printing from web browser","output":"1. Try a different browser. 2. Update printer drivers. 3. Clear browser cache and cookies. 4. Check for Windows updates. 5. Restart the computer and printer."} +{"input":"Mapped drive becomes unresponsive","output":"1. Check network connectivity. 2. Restart the system to reconnect the drive. 3. Reauthorize drive mapping. 4. Update OneDrive application. 5. Contact OneDrive support if the drive remains unresponsive"} +{"input":"Windows 11 Action Center not showing notifications","output":"1. Check notification settings in Action Center. 2. Restart Windows Explorer. 3. Check for Windows updates. 4. Disable unnecessary startup programs."} +{"input":"Files deleted from OneDrive reappear after syncing.","output":"1. Check if there are any conflicting changes on other devices. 2. Review the OneDrive recycle bin for the deleted files. 3. Ensure that the files are not part of a shared folder with restore permissions. 4. If the issue persists, unlink and relink your OneDrive account."} +{"input":"Recurring issue with high CPU utilization, causing delays","output":"1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM."} +{"input":"Initiated by GIT: Missing connection to all securitytools on system [SERVER]","output":"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"File Sync Issues with Cloud Storage","output":"check internet connection and speed\\n- Restart OneDrive sync process in Task Manager\\n- check for conflicts in File names or paths\\n- repair OneDrive installation from Control Panel\\n- Reauthorize OneDrive account if necessary\\nPreventative measures include regularly checking sync settings and keeping the OneDrive client updated."} +{"input":"The application's performance seems to vary based on specific data filtering settings","output":"1. Check compatibility of data filtering settings with the application. 2. Check for updates addressing performance variations with specific data filters. 3. Optimize system resources for handling diverse data filtering settings. 4. Report data filter-related performance variations to the application support team."} +{"input":"Frequent occurrences of HTTP 429 errors indicating rate limiting challenges","output":"1. Investigate and address rate limiting challenges causing HTTP 429 errors. 2. Check for updates addressing HTTP 429 error occurrences. 3. Optimize API request rate limits. 4. Report frequent HTTP 429 errors and rate limiting challenges to the application support team."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"1. Follow the automated ticket creation for end-of-life in Nexthink. 2. Remove the system from Nexthink as per the process. 3. Check for and remove any existing reservations and associated firewall rules."} +{"input":"Microsoft apps are not working on the phone","output":"1. Check the phone's Microsoft app settings. 2. Identify any issues with the Microsoft app configuration. 3. Troubleshoot and resolve the problem with Microsoft apps on the phone."} +{"input":"Files uploaded to OneDrive show 'upload paused' with no progress.","output":"1. Check for manual upload pause in OneDrive settings. 2. Restart OneDrive syncing. 3. Verify internet connectivity. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'upload paused' persists without user intervention."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Process the request for shared mailbox access. 2. Identify the specific user and email address details. 3. Grant the necessary access to the shared mailbox."} +{"input":"Difficulties in efficiently using the application on older devices","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider using legacy versions of the application for better compatibility. 5. Upgrade hardware components for improved performance on older devices."} +{"input":"Basis User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Basis User Create Windows account for internal user [USERNAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME] Cost Center: 44257 Company: [COMPANY] France Department: [COMPANY] Street: [ADDRESS] ZIP: [ADDRESS] City: [ADDRESS] Country: Office: Important: Please set the EA10 to the following value: 13744 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Feb 1 2019 12:00AM Additional information:","output":"Check if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"Application Menu Items Missing","output":"check for pending updates for the application\\n- Reset application settings to default\\n- reinstall the application if necessary\\n- test the application on a different user account\\n- Contact the application Support for assistance\\nPreventative measures include regularly updating applications and reviewing user settings."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Error saving changes in a specific document","output":"1. Save the document with a different name. 2. Check for updates in the associated application. 3. Repair the application through Control Panel. 4. Try saving the document in a different format. 5. Check for file corruption using file recovery tools."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"1. Verify user permissions for shared mailbox in Exchange Admin Center. 2. Check if the mailbox exists and is active."} +{"input":"Quarantine email","output":"1. Check the email quarantine settings. 2. Identify the email(s) in quarantine. 3. Release the quarantined email(s) as needed."} +{"input":"[TICKET ID] - New Support Ticket received - Phone - Okta","output":"Check the user's phone connection to Okta. If there's an issue, troubleshoot as necessary."} +{"input":"Performance concerns affecting overall reliability of the application","output":"1. Review user feedback for common issues. 2. Optimize system settings for better performance. 3. Consider upgrading to a newer version of the application. 4. Report issues to the application support team."} +{"input":"Edge is not loading pages correctly after I installed a new plugin.","output":"1. Identify the specific plugin causing Chrome crashes. 2. Check for updates or alternative plugins. 3. Disable the problematic plugin to prevent further crashes."} +{"input":"Microsoft Excel Print Area Not Working","output":"Check for pending updates for Microsoft Office\\nReset print area preferences in Excel\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring print area configurations."} +{"input":"[TICKET ID] - New Support Ticket received - activacion blackberry work","output":"Verify if the user has necessary permissions to activate the Blackberry Work app. If not, grant the required permissions."} +{"input":"Edge is not allowing me to enable the JavaScript plugin.","output":"1. Confirm the PDF viewer plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues causing browser freezing."} +{"input":"Error opening a specific folder in File Explorer","output":"1. Check folder permissions. 2. Run the System File Checker (SFC). 3. Try accessing the folder from Command Prompt. 4. Disable antivirus temporarily. 5. Check for file system errors using CHKDSK."} +{"input":"Windows 10 Screensaver Not Starting","output":"Check for pending updates for Windows\\nReconfigure screensaver settings in Personalization\\nRun the Windows Update Troubleshooter\\nReset power plan settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and adjusting screensaver preferences."} +{"input":"Windows 10 Disk Cleanup Not Working","output":"Check for pending updates for Windows\\nRun Disk Cleanup as an administrator\\nReset Disk Cleanup settings in Registry Editor\\nPerform a clean boot to identify conflicting software\\nTest with a different user account\\nPreventative measures include regularly updating Windows and using alternative disk cleanup tools."} +{"input":"Cortana not responding","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Re-register Cortana using PowerShell. 4. Create a new user account to test Cortana functionality."} +{"input":"Microsoft Outlook not syncing with Exchange","output":"1. Check internet connection. 2. Verify Outlook account settings. 3. Re-create the Outlook profile. 4. Repair the Outlook data file."} +{"input":"[TICKET ID] - New Support Ticket received - Instala\u00e7\u00e3o software para ponto eletr\u00f4nico","output":"1. Gather information about the specific software installation request. 2. Identify the software for the electronic point system. 3. Install the software on the user's computer following standard procedures."} +{"input":"Windows 10 Network Printer Offline","output":"Check for pending updates for Windows\\nRestart the printer and verify network connection\\nRun the Printer Troubleshooter\\nReinstall printer drivers if necessary\\nTest printing with a USB connection\\nPreventative measures include regularly updating Windows and ensuring stable network connectivity for printers."} +{"input":"Outlook crashes when sending email","output":"1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app."} +{"input":"Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.","output":"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations."} +{"input":"Microsoft Outlook calendar not syncing","output":"1. Check internet connection. 2. Verify Outlook account settings. 3. Re-add the Outlook account. 4. Repair the Outlook data file."} +{"input":"Unexplained delays in processing and displaying data within spreadsheets","output":"1. Optimize system resources for spreadsheet tasks. 2. Check for updates addressing spreadsheet processing delays. 3. Consider using alternative spreadsheet software. 4. Report spreadsheet processing delays to the application support team."} +{"input":"Windows Calendar App Sync Problem","output":"check internet connection and account settings\\n- Remove and re-add the account in Calendar settings\\n- Update Windows Calendar app to the latest version\\n- test syncing with a different Calendar app\\n- Verify account permissions for Calendar access\\nPreventative measures include regularly updating the Calendar app and ensuring account settings are correct."} +{"input":"Mapping drive results in 'The network location cannot be reached' error.","output":"Ensure the network connection is stable and try again."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Skype uninstall and reinstall","output":"Check the user's Skype settings. If there's an issue with Skype, try uninstalling and reinstalling the software."} +{"input":"Challenges in smoothly scrolling through content within the application's documentation","output":"1. Identify specific documentation causing scrolling challenges. 2. Check for updates addressing documentation-specific scrolling issues. 3. Optimize system resources for smooth scrolling. 4. Report documentation-specific scrolling challenges to the application support team."} +{"input":"[TICKET ID] - New Support Ticket received - Telephone email not working","output":"1. Examine the new support ticket related to non-working telephone email. 2. Gather details on the reported problem. 3. Determine the steps required to fix the issue with telephone email."} +{"input":"Microsoft Excel unable to open workbook","output":"1. Check workbook compatibility with Excel version. 2. Run Excel in safe mode. 3. Repair the Office installation. 4. Test the workbook on another computer."} +{"input":"Unable to access the mapped drive due to 'The network connection was aborted by the local system' error.","output":"Check your network settings and try reconnecting the drive."} +{"input":"I installed a VPN plugin on Chrome, and now it won't connect to the internet.","output":"Check your VPN settings and try reconnecting to the internet."} +{"input":"Encountering 'The network BIOS command limit has been reached' error while mapping the drive.","output":"1. Verify network BIOS settings. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'BIOS command limit' error persists."} +{"input":"Sluggish behavior observed when using the application's collaboration features","output":"1. Prioritize collaboration feature efficiency for optimization. 2. Check for updates addressing collaboration feature efficiency. 3. Optimize system settings for collaborative tasks. 4. Report collaboration feature-related efficiency issues to the application support team."} +{"input":"Microsoft Visio diagram elements disappearing or distorted","output":"Select 'Show All' under the 'Home' tab to display all elements currently visible\\n- Zoom in or out of the diagram to ensure all shapes are in view\\n- Switch between Normal, Page, and Slideshow views to verify proper rendering\\n- Adjust shape sizing or positioning carefully to prevent overlap or misplacement\\n- Consult official Visio documentation or support resources for additional solutions"} +{"input":"Windows 10 display color calibration not saving","output":"1. Check color profile settings. 2. Update graphics drivers. 3. Restart the computer. 4. Run the Display Color Calibration tool in Control Panel."} +{"input":"Facing 'The mapped network drive could not be created because the following error occurred: The local device name is already in use' error","output":"1. Disconnect any existing mapped drives that might be using the same local device name. 2. Check for disconnected network drives that are still listed in File Explorer and remove them. 3. Use a unique local device name when mapping the network drive. 4. Manually disconnect and then reconnect the mapped drive using a different local device name. 5. Review system logs for any errors related to the mapping process. 6. Restart the local device and attempt to map the drive again with a unique name. 7. Update network drivers on the local device to the latest version. 8. Temporarily disable any firewall or security software to check for interference. 9. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Windows 10 Task Manager not opening","output":"1. Restart Windows Explorer. 2. Run System File Checker (SFC). 3. Check for Windows updates. 4. Create a new user account and test Task Manager."} +{"input":"Microsoft Teams microphone and camera not detected","output":"1. Check device connections. 2. Update audio and camera drivers. 3. Restart the Teams application. 4. Test the devices in another application."} +{"input":"Windows 10 printer not responding to print commands","output":"1. Restart the Print Spooler service. 2. Check printer connectivity and power. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings."} +{"input":"Error saving file in Microsoft Word","output":"1. Save the file in a different format. 2. Check for updates in Microsoft Word. 3. Repair Microsoft Office through Control Panel. 4. Check available disk space."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Configuraci\u00f3n mobilepass | [NAME]","output":"1. Check the MobilePass configuration settings. 2. Identify any issues with the MobilePass configuration for the user [NAME]. 3. Adjust the MobilePass configuration as needed. 4. Confirm with the user that the configuration is working correctly."} +{"input":"Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION])","output":"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 11 Start Menu Icons Missing","output":"Check for pending updates for Windows\\nReset Start Menu preferences in Settings\\nRun the Windows Update Troubleshooter\\nReconfigure app installation settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring Start Menu responsiveness."} +{"input":"Sluggish response times when using the application with specific accessibility settings","output":"1. Check accessibility settings in the application. 2. Verify compatibility with assistive technologies. 3. Consider using alternative accessibility settings. 4. Report accessibility-related performance issues to the application support team."} +{"input":"Windows 10 Microsoft Store Not Opening","output":"Check for pending updates for Windows\\nReset Microsoft Store preferences in Settings\\nRun the Windows Store Apps troubleshooter\\nReinstall Microsoft Store\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring app launch performance."} +{"input":"Encountering 'The operation being requested was not performed because the user has not been authenticated' while accessing the mapped drive.","output":"1. Verify user authentication. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'authentication' error persists."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules."} +{"input":"Error connecting to a specific gaming server","output":"1. Check internet connection. 2. Verify gaming server details. 3. Update gaming platform software. 4. Restart the router. 5. Contact the gaming platform support for assistance."} +{"input":"Syncing issues arise with large files in OneDrive.","output":"Make sure the file size does not exceed the OneDrive file size limit."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY] [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Windows 10 System Sounds Not Working","output":"Check for pending updates for Windows\\nUpdate audio drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure sound settings in Control Panel\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring sound hardware."} +{"input":"Error playing a specific video game","output":"1. Update graphics drivers. 2. Verify game files integrity. 3. Check for game updates. 4. Adjust in-game graphics settings. 5. Check for background applications interfering with the game. 6. Restart the computer before launching the game. 7. Verify system meets the game's minimum requirements. 8. Reinstall the game."} +{"input":"Windows 10 slow boot and login","output":"1. Disable unnecessary startup programs. 2. Check for disk errors using CHKDSK. 3. Update device drivers. 4. Run the Performance Troubleshooter in Settings."} +{"input":"Password Reset Failure","output":"Use password Reset Disk if available\\n- Verify Microsoft account password recovery options\\n- Run the Windows password Reset tool from installation media\\n- check for keyboard layout issues during password entry\\n- Create a new user account and transfer data\\nPreventative measures include regularly updating account recovery options and creating password Reset disks."} +{"input":"Concerns about overall speed and responsiveness of the application","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - RE: Decision for Order required: #[TICKET ID] - Install request","output":"Review the installation request. Check if the system meets the installation requirements. Proceed with the installation if everything is in order."} +{"input":"Encountering 'The operation being requested was not performed because the user has not been authenticated' while accessing the mapped drive.","output":"1. Verify the user's authentication status on the network. 2. Re-enter network credentials for the mapped drive. 3. Check for any recent changes to user accounts or permissions."} +{"input":"Software Installation Failure","output":"Run the installer as an administrator\\n- Disable antivirus temporarily during installation\\n- check for sufficient Disk space\\n- Download the latest version of the software\\n- install required dependencies if specified\\nPreventative measures involve checking System requirements before installation and keeping software up-to-date."} +{"input":"Syncing stops with 'OneDrive sync is turned off' notifications","output":"1. Check OneDrive settings to ensure that syncing is enabled. 2. Verify that the device has an active and stable internet connection. 3. Restart the OneDrive application and check for updates. 4. Clear the OneDrive cache and attempt to sync again. 5. Manually start the sync process by using the 'Sync Now' option in OneDrive settings. 6. Review the Windows Event Viewer for OneDrive-related errors. 7. Ensure that the system date and time settings are accurate. 8. Temporarily disable antivirus or security software and check if syncing resumes. 9. Update the OneDrive application to the latest version. 10. If the issue persists, contact Microsoft Support for advanced troubleshooting."} +{"input":"Windows 10 Blue Screen Error","output":"Check for pending updates for Windows\\nRun the Blue Screen Troubleshooter\\nUpdate graphics and chipset drivers\\nIdentify and remove recently installed updates\\nTest with a different user account\\nPreventative measures include regularly updating Windows, drivers, and monitoring system stability."} +{"input":"Actively seeking expert guidance for O365\/M365 issues","output":"1. Monitor Microsoft 365 Service Status. 2. Reinstall Microsoft Office applications. 3. Check for reported issues in online forums. 4. Contact Microsoft Support for specialized solutions."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Encountering 'OneDrive sync pending for days' without progress.","output":"1. Check for any issues with the OneDrive servers by visiting the status page. 2. Verify if there are conflicts or errors preventing the sync. 3. Manually initiate a sync and monitor for error messages."} +{"input":"Microsoft Word document shows markup by default","output":"1. Disable Track Changes in Word. 2. Accept or reject all changes in the document. 3. Check document properties for visibility settings. 4. Update Microsoft Word to the latest version."} +{"input":"Unable to access Service-Now on public Wi-Fi; facing network issues","output":"1. Verify Wi-Fi connection stability and credentials. 2. Attempt login on a different network to isolate public Wi-Fi issues. 3. Check for any error messages during login on public Wi-Fi. 4. Report ongoing challenges with public Wi-Fi access to the Service-Now support team."} +{"input":"Microsoft Edge not playing audio in videos","output":"1. Clear browser cache. 2. Update Microsoft Edge to the latest version. 3. Check audio settings in Windows. 4. Test videos in another browser."} +{"input":"Remove File Share Access - [TICKET ID] - [USERNAME]. [NAME] ([COMPANY]. [LOCATION])","output":"1. Access the file share management console. 2. Locate the user [USERNAME] in the access list. 3. Revoke access to the specified file share. 4. Confirm the completion of the access removal process."} +{"input":"[TICKET ID] - New Support Ticket received - I cannot log in to X-Flow","output":"Check the user's login credentials for X-Flow. If there's an issue, troubleshoot as necessary."} +{"input":"Mapped drive becomes inaccessible after recent group policy modifications.","output":"1. Review recent changes to group policies affecting drive mappings. 2. Ensure group policy settings align with network drive configurations. 3. Restart the computer to apply any updated group policies."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Instala\u00e7\u00e3o de Impressora [NAME]","output":"Check if the system meets the installation requirements for the printer. If yes, proceed with the installation."} +{"input":"Facing 'The specified network resource or device is no longer available' during file access on the mapped drive.","output":"1. Verify resource access permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'resource access' error persists during file access on the mapped drive."} +{"input":"Initiated by GIT: Missing connection to all securitytools on system [SERVER]","output":"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem."} +{"input":"Mapped drive access becomes limited or restricted suddenly.","output":"Check the network connection and try reconnecting the drive."} +{"input":"Issues with Service-Now account access on a VPN; encountering login problems","output":"1. Verify VPN connection stability and credentials. 2. Attempt login on a different network to isolate VPN-related issues. 3. Check for any error messages during login on a VPN. 4. Report persistent VPN-related login problems to the Service-Now support team."} +{"input":"Windows 10 Lock Screen Not Changing","output":"Check for pending updates for Windows\\nReset lock screen settings in Personalization\\nRun the Windows Update Troubleshooter\\nReconfigure background slideshow options\\nTest with a different user account\\nPreventative measures include regularly updating Windows and adjusting lock screen preferences."} +{"input":"The ad-blocker plugin on Safari is not blocking pop-up ads.","output":"1. Identify the video conferencing plugin causing Internet Explorer freezes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin."} +{"input":"Create MS team Account for external consultant","output":"1. Verify consultant's details and permissions. 2. Check MS Team account creation process."} +{"input":"Encountering 'There was a problem connecting to the server' error while mapping the drive.","output":"Ensure the server is operational and try again."} +{"input":"Web pages not loading correctly in Chrome","output":"1. Clear Chrome's cache and cookies. 2. Disable browser extensions to see if they might be causing an issue. 3. Update your browser to the latest version. 4. Try viewing the page in a different browser."} +{"input":"OneDrive keeps showing 'sync is turned off' messages.","output":"1. Open OneDrive settings and ensure that sync is enabled. 2. Check for conflicting settings or policies that might disable sync. 3. Restart the OneDrive application or reboot your computer. 4. If the issue persists, unlink and relink your OneDrive account."} +{"input":"Concerns about the impact of performance issues on data integrity","output":"1. Backup critical data regularly. 2. Verify application settings for data integrity features. 3. Consider using data recovery tools. 4. Report concerns to the application support team."} +{"input":"[TICKET ID] - New Support Ticket received - LENTID\u00c3O ABERTURA DE PROGRAMAS E PASTAS -[LOCATION]APARECIDO","output":"Check the performance of the system. If there's an issue, troubleshoot as necessary."} +{"input":"Files added to OneDrive via email attachment don't sync properly.","output":"1. Check email attachment file formats. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if files added via email attachment persistently don't sync."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary"} +{"input":"Challenges in smoothly scrolling through content within specific modules of the app","output":"1. Identify specific modules causing scrolling challenges. 2. Check for updates addressing module-specific scrolling issues. 3. Optimize system resources for smooth scrolling. 4. Report module-specific scrolling challenges to the application support team."} +{"input":"Error connecting to a specific FTP server","output":"1. Check internet connection. 2. Verify FTP server details. 3. Update FTP client software. 4. Restart the router. 5. Contact the FTP server administrator for assistance."} +{"input":"The app's behavior seems sluggish, affecting the user experience","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Adjust application settings for improved user experience. 5. Monitor system resources for potential bottlenecks."} +{"input":"Preciso que libere acesso \u00e0 pasta J\/RH","output":"1. Verifique as permiss\u00f5es de acesso \u00e0 pasta J\/RH. 2. Se necess\u00e1rio"} +{"input":"Unresolved pending reboots on my system for Windows updates","output":"1. Open Command Prompt as Administrator and run \"gpupdate \/force\". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors."} +{"input":"Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION])","output":"Check if the user has necessary permissions to delete the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 10 Taskbar Not Showing Icons","output":"Check for pending updates for Windows\\nReset taskbar settings in Taskbar properties\\nRun the System File Checker (SFC)\\nReconfigure icon notifications in Settings\\nPerform a clean boot to identify conflicting software\\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"Check user's basic settings and permissions."} +{"input":"Create Shared Mailbox - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"Windows Firewall Blocking Apps","output":"check Windows Firewall settings for blocked apps\\n- Disable third-party Firewall or Security software\\n- Run the Windows Firewall troubleshooter\\n- test app connectivity with Firewall disabled\\n- Reconfigure Firewall rules if necessary\\nPreventative measures include regularly reviewing Firewall settings and avoiding unnecessary app blocking."} +{"input":"Mapped drive shows as 'Disconnected Network Drive' without access.","output":"Try reconnecting the drive."} +{"input":"Windows 10 slow performance after update","output":"1. Check for disk errors using CHKDSK. 2. Disable unnecessary startup programs. 3. Update device drivers. 4. Run the Performance Troubleshooter in Settings."} +{"input":"I'm getting an error message that the plugin is blocked due to security reasons.","output":"1. Confirm the disappearance of the plugin toolbar. 2. Check browser settings for hidden or disabled toolbars. 3. Consider reinstalling the plugin or checking for updates that address toolbar visibility."} +{"input":"Mapped drive prompts 'There is a duplicate name on the network'.","output":"1. Disconnect the existing mapped drive. 2. Clear any residual connections to the drive. 3. Re-map the drive with a different name."} +{"input":"Encountering 'Error 67: The network name cannot be found' while mapping a drive.","output":"1. Verify network name accuracy. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network name not found' error persists."} +{"input":"[TICKET ID] - New Support Ticket received - Skype for business - cannot sign in","output":"Check the user's Skype for Business settings and troubleshoot the sign in issue."} +{"input":"Performance concerns affecting overall user satisfaction with the application","output":"1. Review user feedback for common issues. 2. Optimize system settings for better performance. 3. Consider upgrading to a newer version of the application. 4. Report issues to application support."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 10 Microsoft Store Apps Not Launching","output":"Check for pending updates for Windows\\nReset Microsoft Store preferences in Settings\\nRun the Windows Store Apps troubleshooter\\nReinstall problematic apps\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring app launch performance."} +{"input":"The application's performance seems to degrade when using specific search functionalities","output":"1. Verify compatibility of search functionalities with the application. 2. Check for updates addressing performance degradation with specific search features. 3. Optimize system settings for efficient search functionality. 4. Report search functionality-related performance degradation to the application support team."} +{"input":"Facing 'The remote procedure call failed' when attempting to map the drive.","output":"Try restarting your system and mapping the drive again."} +{"input":"Difficulties in accessing features promptly due to performance issues","output":"1. Investigate error code 0x8027025A for specific application-related fixes on Xbox consoles. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Optimize application settings for console performance."} +{"input":"OneDrive displays 'file upload failed' for files with certain formats.","output":"Check if the file format is supported by OneDrive."} +{"input":"My Chrome browser is constantly crashing after I installed a new plugin.","output":"1. Verify the current version of the Flash player plugin. 2. Check for Firefox compatibility with the plugin version. 3. Manually update the Flash player plugin if necessary."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Error accessing a specific cloud storage","output":"1. Check internet connection. 2. Update cloud storage client software. 3. Reset cloud storage settings. 4. Run the Windows Apps Troubleshooter. 5. Check for Windows updates."} +{"input":"[TICKET ID] - New information received on closed ticket - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"Unexplained pauses in the application's responsiveness during file uploads","output":"1. Check internet connection stability. 2. Verify file upload server status. 3. Optimize system resources for file uploads. 4. Report file upload-related pauses to the application support team."} +{"input":"Windows 11 Battery Icon Missing","output":"Check for pending updates for Windows\\nReset system tray settings in Taskbar properties\\nRun the Windows Update Troubleshooter\\nReconfigure battery icon settings in Power options\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring system tray behavior."} +{"input":"Encountering 'OneDrive sync is blocked by antivirus' warnings.","output":"Check your antivirus settings and make sure it's not blocking OneDrive."} +{"input":"Unexplained slowdowns in the application's user interface","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Optimize graphics settings. 5. Adjust application settings for performance."} +{"input":"Microsoft Edge Printing Issues","output":"Check for pending updates for Microsoft Edge\\nReset printing preferences in Microsoft Edge\\nRun the Windows Update Troubleshooter\\nReinstall printer drivers\\nTest with a different user account\\nPreventative measures include regularly updating browsers and monitoring printer compatibility."} +{"input":"Printer spooler error","output":"1. Restart the Print Spooler service. 2. Clear the print queue. 3. Update printer drivers. 4. Delete and reinstall the printer. 5. Check for Windows updates related to printing."} +{"input":"Microsoft Edge not saving bookmarks","output":"1. Clear browser cache. 2. Sign in to Microsoft Edge with a Microsoft account. 3. Reset browser settings to default. 4. Update Microsoft Edge to the latest version."} +{"input":"Error connecting to a Bluetooth keyboard","output":"1. Check Bluetooth settings. 2. Verify battery level on the Bluetooth keyboard. 3. Forget and re-pair the Bluetooth keyboard. 4. Update Bluetooth drivers. 5. Restart the computer and Bluetooth device."} +{"input":"Windows 10 Taskbar icons missing after update","output":"1. Restart Windows Explorer. 2. Rebuild the icon cache. 3. Check for Windows updates. 4. Perform a system file check."} +{"input":"Files deleted from OneDrive reappear after syncing.","output":"Try deleting the files from the OneDrive website."} +{"input":"Delays in receiving notifications within the application","output":"1. Verify system requirements for notification features. 2. Check for updates addressing notification delays. 3. Reset notification settings in the application. 4. Report issues to the application support team."} +{"input":"Windows 11 Start Menu Not Opening","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure Start Menu settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring Start Menu responsiveness."} +{"input":"Blue screen error on startup","output":"1. Boot in Safe Mode and uninstall recent updates. 2. Check for memory issues using Windows Memory Diagnostic. 3. Update graphics drivers. 4. Perform a system restore."} +{"input":"Mapped drive prompts 'The specified network resource or device is no longer available'","output":"1. Restart the local device and attempt to reconnect the mapped drive. 2. Verify network connectivity and ensure the server hosting the shared drive is reachable. 3. Check if there are any intermittent network issues causing the disconnect. 4. Ensure that the shared drive is still available and accessible on the network. 5. Review system logs for any errors related to the mapped drive disconnection. 6. Manually disconnect the mapped drive and reconnect using the full UNC path. 7. Update network drivers on the local device to the latest version. 8. Temporarily disable any firewall or security software to check for interference. 9. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"ISSUES","output":"TROUBLESHOOTING STEPS"} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Bluetooth Device Pairing Issues","output":"check if Bluetooth is enabled in settings\\n- Restart Bluetooth service in Services\\n- Remove and re-pair the Bluetooth device\\n- Update Bluetooth drivers from Device Manager\\n- test the Bluetooth Device on another system\\nPreventative measures include regularly updating Bluetooth drivers and ensuring proper Device pairing."} +{"input":"Ongoing concern about sustained high CPU utilization","output":"1. Open Task Manager and identify processes causing high CPU usage. 2. Check for malware using reputable antivirus software. 3. Update device drivers, especially graphics and chipset. 4. Consider upgrading to a more powerful CPU or additional RAM."} +{"input":"I receive a 'plugin version incompatible' error upon activation.","output":"1. Identify the websites causing crashes after the update. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily when accessing those websites."} +{"input":"Files uploaded to OneDrive show as 'waiting to upload' forever.","output":"1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Check file size limits. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'waiting to upload' persists."} +{"input":"Mapped drive becomes inaccessible after recent network policy changes.","output":"1. Review recent changes to network policies affecting drive mappings. 2. Ensure network policy settings align with network drive configurations. 3. Restart the computer to apply any updated network policies."} +{"input":"Encountering intermittent 'OneDrive couldn't connect' errors, disrupting the syncing process at unpredictable intervals.","output":"1. Check internet connection stability. 2. Verify OneDrive service status. 3. Restart router or switch to a different network. 4. Restart OneDrive client. 5. Update OneDrive application. 6. Temporarily disable antivirus\/firewall. 7. Contact OneDrive support for assistance."} +{"input":"Der Anwender Kleinsorge. [NAME] hat keinen Zugriff auf das Intranet.","output":"1. Verify user [NAME]'s intranet access. 2. Check user permissions. 3. Resolve any identified issues preventing intranet access."} +{"input":"Microsoft Excel Data Validation Not Working","output":"Check for pending updates for Microsoft Office\\nReset data validation settings in Excel\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring data validation rules."} +{"input":"[TICKET ID] - New Support Ticket received - Blackberry Work","output":"Check the user's access to Blackberry Work. If there's an issue, troubleshoot as necessary."} +{"input":"Continuous spike in CPU usage causing noticeable sluggishness","output":"1. Identify and terminate unnecessary background processes. 2. Update graphics drivers for smoother performance. 3. Consider adjusting power plans for optimized CPU usage. 4. Review recent software installations for potential conflicts."} +{"input":"Windows 10 Random Freezing Issue","output":"Check for pending updates for Windows\\nRun the Windows Update Troubleshooter\\nUpdate graphics and chipset drivers\\nReconfigure power settings in Power Options\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring system resource usage."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Access the Exchange admin center. 2. Locate the shared mailbox settings. 3. Add the user [EMAIL] to the shared mailbox access list. 4. Verify access by logging in as the user [EMAIL]."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - No and Printer Driver on New Machine","output":"Check if the system meets the installation requirements for the printer driver. If yes, proceed with the installation."} +{"input":"ADM credentials are not working until rebooting client computers","output":"Check the ADM credentials. If they're not working, reboot the client computers."} +{"input":"Files uploaded to OneDrive disappear after a while.","output":"1. Check the activity center for error messages. 2. Verify internet connectivity. 3. Restart OneDrive syncing. 4. Check OneDrive recycle bin. 5. Update OneDrive application. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Access the AWS Management Console. 2. Navigate to the IAM (Identity and Access Management) dashboard. 3. Adjust the permissions for the user associated with [AWS_ACCESS_KEY]. 4. Test access to the shared mailbox. Verify the mailbox configuration in the Exchange admin center."} +{"input":"Difficulty in implementing efficient data prefetching strategies for complex views","output":"1. Evaluate data prefetching strategies for efficiency in complex views. 2. Check for updates addressing challenges in data prefetching. 3. Optimize data prefetching configurations. 4. Report difficulties in implementing data prefetching strategies to the application support team."} +{"input":"Mapped drive disappears from the system after a certain period","output":"1. Check for any network connectivity issues between the local device and the server hosting the shared drive. 2. Verify that the server is operational and reachable on the network. 3. Manually disconnect and attempt to reconnect the mapped drive. 4. Review system logs for any errors or warnings related to the disappearance. 5. Update network drivers on the local device to the latest version. 6. Temporarily disable any firewall or security software to check for interference. 7. Check if there are any scheduled tasks or scripts affecting the mapped drive. 8. Monitor system resources during the mapped drive disappearance. 9. If the issue persists, contact your network administrator for further assistance."} +{"input":"Microsoft Excel pivot table not refreshing","output":"1. Manually refresh the pivot table. 2. Check data source connection. 3. Disable automatic workbook calculations. 4. Verify Excel settings for external data."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Windows 11 File Explorer Crashing","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the System File Checker (SFC)\\nReconfigure File Explorer options\\nPerform a clean boot to identify conflicting software\\nPreventative measures include regularly updating Windows and avoiding third-party file management tools."} +{"input":"Pending reboots affecting system performance","output":"1. Ensure all pending Windows updates are downloaded and installed. 2. Schedule a specific restart time to complete updates. 3. Use \"Active Hours\" to prevent automatic restarts during work hours. 4. Check for conflicts with third-party software. 5. Consider adjusting Windows Update settings for a balance between updates and disruptions."} +{"input":"Encountering 'There was a problem connecting to the server' error while mapping the drive.","output":"1. Verify server connection. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'server connection' error persists."} +{"input":"Prolonged heightened CPU utilization impacting processing performance","output":"1. Check for background processes on macOS Activity Monitor. 2. Verify system for potential overheating issues. 3. Optimize startup items for improved boot times. 4. Monitor system resource usage regularly."} +{"input":"Microsoft Teams video calls freezing","output":"1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the computer. 4. Disable video hardware acceleration in Teams settings."} +{"input":"Windows 10 audio stuttering issues","output":"1. Update audio drivers. 2. Adjust audio settings in Sound settings. 3. Disable audio enhancements. 4. Run the Windows Audio Troubleshooter."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules."} +{"input":"Windows 10 display not waking up after sleep","output":"1. Check power plan settings. 2. Update graphics and chipset drivers. 3. Disable hybrid sleep. 4. Run the Power Troubleshooter in Settings."} +{"input":"Unexplained delays in processing and displaying data within the application's analytics","output":"1. Optimize system resources for analytics-related tasks. 2. Check for updates addressing analytics processing delays. 3. Consider using alternative analytics configurations. 4. Report analytics processing delays to the application support team."} +{"input":"[TICKET ID] - [SERVER][LOCATION]- Planned Maintenance - 2018-10-10. 02:00[LOCATION]| [NAME] ([SERVER]) | [NAME] ([SERVER]) [COMPANY] SE.","output":"Inform the users of the planned maintenance. Ensure that all data is backed up and that the server is properly configured for the maintenance."} +{"input":"Mapped drive shows inconsistent file and folder structures.","output":"Ensure the files and folders have been properly synced."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Unable to map the drive due to 'The specified server cannot perform the requested operation' error.","output":"1. Verify network connectivity to the server. 2. Check server operation status. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'server operation' error persists."} +{"input":"[TICKET ID] - New Support Ticket received - iPhone reset","output":"1. Examine the new support ticket regarding iPhone reset. 2. Gather details on the reported problem. 3. Determine the steps required to reset the iPhone and resolve the issue."} +{"input":"[TICKET ID] - New Support Ticket received - Inclusao de Pessoas","output":"Check the user's permissions to include people. If there's an issue, troubleshoot as necessary."} +{"input":"Microsoft Excel Slow Performance","output":"Check for pending updates for Microsoft Office\\nOptimize workbook size and complexity\\nRun the Microsoft Office Repair Tool\\nReconfigure add-ins in Excel options\\nTest with a different workbook\\nPreventative measures include regularly updating Microsoft Office and monitoring application performance."} +{"input":"Delays in the application's response when using specific document collaboration features","output":"1. Check compatibility with document collaboration features. 2. Check for updates addressing collaboration feature-related delays. 3. Optimize system settings for document collaboration tasks. 4. Report document collaboration feature-related delays to the application support team."} +{"input":"Facing 'The remote procedure call failed' when attempting to map the drive.","output":"1. Verify network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'RPC failed' error persists."} +{"input":"Audio not working after Windows update","output":"1. Update audio drivers. 2. Check audio settings in Control Panel. 3. Run the Windows Audio Troubleshooter. 4. Check for Windows updates."} +{"input":"Mapped drive becomes inaccessible after a power outage.","output":"1. Check power outage impact on the network. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains inaccessible after a power outage."} +{"input":"Sluggish response times observed when using the application with specific form factors","output":"1. Check form factor settings in the application. 2. Check for updates addressing form factor-related sluggishness. 3. Consider using default form factors. 4. Report form factor-related sluggish behavior to the application support team."} +{"input":"File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Files added to OneDrive via email attachment don't sync properly.","output":"Check the format of the file and try re-uploading it."} +{"input":"New Phone Need Okta resetNew Phone Need Okta reset","output":"1. Review the request for Okta reset related to a new phone. 2. Gather details on the new phone and Okta reset requirements. 3. Perform the necessary Okta reset for the new phone."} +{"input":"Microsoft Word Document Recovery Fail","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nRecover from AutoRecover files in Word options\\nVerify Microsoft 365 subscription status\\nTest with a different document\\nPreventative measures include regularly saving documents and checking AutoRecover settings."} +{"input":"Windows Microsoft Store App Missing","output":"check for pending updates for Windows\\n- Reset Start menu layout in settings\\n- Run the Microsoft Store troubleshooter\\n- reinstall Microsoft Store app using PowerShell\\n- Perform a System restore to a previous point\\nPreventative measures include regularly updating Windows and monitoring Start menu layout changes."} +{"input":"Printer OFFLinePerdi conex\u00e3o com a impressora. J\u00e1 reiniciei o computador e a impressora v\u00e1rias vezes e n\u00e3o adianta. Sempre PRINTER OFFLINE. Por favor. pode me ajudar?","output":"Check the user's printer connection. If there's an issue, troubleshoot as necessary."} +{"input":"Error opening a specific folder in File Explorer","output":"1. Check folder permissions. 2. Run the System File Checker (SFC). 3. Try accessing the folder from Command Prompt. 4. Disable antivirus temporarily. 5. Check for file system errors using CHKDSK."} +{"input":"[TICKET ID] - New Support Ticket received - Request access to [NAME]s email","output":"1. Gather information about the specific email access request. 2. Verify the user details and email account associated with [NAME]. 3. Grant access to [NAME]'s email account as requested."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Verify user permissions on the file share. 2. Check if the file share path exists."} +{"input":"[TICKET ID] - New Support Ticket received - Slow Computer","output":"1. Check computer performance settings. 2. Perform a system scan for malware or unnecessary processes."} +{"input":"[TICKET ID] - New Support Ticket received - Give access to restricted folder","output":"Check if the user has necessary permissions to access the restricted folder. If not, grant the required permissions."} +{"input":"I can't seem to install plugins on my Edge browser.","output":"Ensure you have the necessary admin rights to install plugins on your browser."} +{"input":"Internet Explorer won't let me disable the JavaScript plugin.","output":"1. Navigate to Edge settings and extensions. 2. Attempt to enable the new ad-blocker plugin. 3. If enabling fails, check for browser updates and try again."} +{"input":"Microsoft Word Paragraph Formatting Issues","output":"Check for pending updates for Microsoft Office\\nReset paragraph formatting preferences in Word\\nRun the Microsoft Office Repair Tool\\nTest with a different document\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring paragraph styles."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"1. Verify system details and permissions. 2. Remove system from Nexthink according to the specified process."} +{"input":"The application's performance seems to vary based on specific user permission configurations","output":"1. Check user permission configurations for consistency. 2. Check for updates addressing performance variations with specific permissions. 3. Optimize system settings for handling diverse user permissions. 4. Report user permission-related performance variations to the application support team."} +{"input":"Light User for external - [TICKET ID] - [USERNAME]-[NAME]","output":"1. Verify the user details provided. 2. Create a new user account in the system. 3. Set the specified user attributes. 4. Set the expiration date as requested. 5. Ensure that the EA14 indicator is correctly set. 6. Confirm the details with the requestor."} +{"input":"Microsoft Store not opening","output":"1. Reset Microsoft Store using WSReset command. 2. Check for Windows updates. 3. Reinstall Microsoft Store using PowerShell. 4. Create a new user account and test Store functionality."} +{"input":"Windows update failed to install","output":"1. Restart your PC and try updating again. 2. Run the Windows Update Troubleshooter. 3. Check your internet connection. 4. Disable your antivirus temporarily. 5. Free up disk space."} +{"input":"Missing connection to Updates on system [SERVER]","output":"1. Verify network connectivity. 2. Check firewall settings for system [SERVER]. 3. Ensure the system has internet access. 4. Investigate and resolve any issues with the update server."} +{"input":"Windows 10 display color calibration issues","output":"1. Recalibrate display colors using Windows Color Management. 2. Update graphics drivers. 3. Check for Windows updates. 4. Test with default display settings."} +{"input":"Microsoft Excel data validation not working","output":"1. Check data validation settings in Excel. 2. Verify cell references. 3. Update Microsoft Excel to the latest version. 4. Test on a new Excel workbook."} +{"input":"Software installation failed","output":"1. Run the installer as an administrator. 2. Check for system requirements. 3. Temporarily disable antivirus. 4. Verify the installer integrity. 5. Contact software support for assistance."} +{"input":"Error opening PowerPoint files","output":"1. Check for updates in Microsoft PowerPoint. 2. Repair Microsoft Office through Control Panel. 3. Try opening the PowerPoint file on another computer. 4. Check for file corruption in PowerPoint files."} +{"input":"Mapped drive shows inconsistent file and folder structures.","output":"Ensure the files and folders have been properly synced."} +{"input":"Planilha n\u00e3o esta na rede.","output":"1. Investigate the reported issue of missing spreadsheet on the network. 2. Check for details on the spreadsheet location. 3. Address the issue and ensure the spreadsheet is available on the network."} +{"input":"Delete Shared Mailbox - [EMAIL] - [EMAIL]. [LOCATION])","output":"Ensure user has the necessary permissions to delete the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 10 file associations not working","output":"1. Reset file associations to default. 2. Run the DISM tool to repair Windows image. 3. Check for malware using Windows Security. 4. Perform a clean boot to identify conflicting processes."} +{"input":"OneDrive fails to sync large files, getting stuck midway.","output":"1. Verify if there are file size restrictions for your OneDrive plan. 2. Check your internet connection and ensure sufficient space in OneDrive. 3. Consider breaking large files into smaller ones for easier syncing."} +{"input":"The following system must be set to End Of Life in Nexthink and checked for[LOCATION]reservations: [SERVER] -Automated ticket creation-Please remove the system from Nexthink according to the[LOCATION]process and please verify if any[LOCATION]reservations exist. If yes. please remove reservations and note down the corresponding IP(s) and inform [COMPANY] network team to remove firewall rules if there are any.","output":"Check the system's status in Nexthink. If it's still active, set it to End Of Life. Also, verify if there are any [LOCATION] reservations. If yes, remove the reservations and inform the network team to remove any firewall rules."} +{"input":"Sluggish behavior observed when using the application with specific font settings","output":"1. Verify font settings in the application. 2. Check for updates addressing font-related sluggishness. 3. Consider using default font settings. 4. Report font-related sluggish behavior to the application support team."} +{"input":"Slow internet connection","output":"1. Restart the router and modem. 2. Check for interference from other devices. 3. Update Wi-Fi drivers on the PC. 4. Contact your internet service provider for assistance."} +{"input":"Microsoft Office Word document crashes","output":"Close other resource-intensive applications running on the same machine\\n- Save the file in a different format like .rtf or .pdf to preserve formatting\\n- Repair corrupt documents by navigating to 'File' > 'Info' > 'Check for Issues' > 'Show Document Pr"} +{"input":"Difficulty in efficiently using the application on devices with specific screen sizes","output":"1. Verify screen size settings in the application. 2. Check for updates addressing screen size-related difficulties. 3. Consider using recommended screen sizes. 4. Report screen size-related difficulties to the application support team."} +{"input":"Microsoft Teams chat messages disappearing","output":"1. Update Microsoft Teams to the latest version. 2. Check Teams message history settings. 3. Restart the Teams application. 4. Sign out and sign back in to Teams."} +{"input":"I'm encountering compatibility issues with the plugin and browser.","output":"1. Identify the antivirus software causing conflicts. 2. Check for updates for both the plugin and antivirus software. 3. Consider configuring antivirus settings to allow the plugin or seek assistance from antivirus support."} +{"input":"Encountering 'OneDrive sync issues detected' notifications.","output":"1. Review the notification details for specific issues. 2. Check for pending updates to the OneDrive application. 3. Reauthorize or sign in to your Microsoft account on OneDrive."} +{"input":"[TICKET ID] - New Support Ticket received - Acesso","output":"Check user's access settings. If there's an issue, troubleshoot as necessary."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]-[PASSWORD]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Sluggish response times observed when using the application in different language settings","output":"1. Verify language settings in the application. 2. Check for updates addressing language-related performance issues. 3. Consider using the application in a preferred language setting. 4. Report language-related sluggishness to the application support team."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Mapped drive shows as 'Disconnected Network Drive' without access.","output":"Try reconnecting the drive."} +{"input":"Mapped drive prompts 'The network path was not found' repeatedly during access.","output":"1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network."} +{"input":"Initiated by GIT: Missing connection to all securitytools on system [SERVER]","output":"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem."} +{"input":"Windows Sticky Notes Not Opening","output":"check for pending updates for Windows\\n- Reset Sticky Notes preferences in settings\\n- repair or reinstall Sticky Notes app\\n- test with a different user account\\n- Run the Windows Store Apps troubleshooter\\nPreventative measures include regularly updating Windows and using alternative note-taking apps."} +{"input":"Microsoft Teams unable to send messages","output":"1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams."} +{"input":"Unexplained bottlenecks in the application's network requests, leading to delays","output":"1. Verify network connectivity and check for network-related issues. 2. Check for updates addressing network bottlenecks. 3. Optimize system settings for efficient network communication. 4. Report network bottleneck-related delays to the application support team."} +{"input":"TICKET12348 - A Support Ticket was forwarded to your role - AW: Order Provisioned: TICKET12349 - Install request for Jane Doe","output":"Check if the ticket was forwarded correctly. If not, attempt to forward the ticket again."} +{"input":"Windows 10 microphone not working in applications","output":"1. Check microphone privacy settings. 2. Update audio drivers. 3. Run the Windows Audio Troubleshooter. 4. Test the microphone in another application."} +{"input":"Windows 10 Sleep mode issues","output":"1. Update graphics and chipset drivers. 2. Check power plan settings. 3. Disable hybrid sleep. 4. Run the Power Troubleshooter in Settings."} +{"input":"Difficulty in efficiently using the application on devices with specific resolution settings","output":"1. Verify resolution settings in the application. 2. Check for updates addressing resolution-related difficulties. 3. Consider using recommended resolution settings. 4. Report resolution-related difficulties to the application support team."} +{"input":"Mapping shared\/ network drive","output":"Unknown"} +{"input":"Constantly receiving 'OneDrive is full' messages, although storage isn't full.","output":"1. Check your OneDrive storage usage on the web version. 2. Verify if there are any large files or folders causing the discrepancy. 3. Manually clear the OneDrive recycle bin to free up space. 4. If the issue persists, consider contacting OneDrive support."} +{"input":"I'm experiencing lag when I use a video conferencing plugin in my browser.","output":"1. Review the VPN plugin settings in Chrome. 2. Check for conflicts with other network configurations. 3. Consider disabling or configuring the VPN plugin appropriately."} +{"input":"Mapped drive becomes inaccessible after antivirus software updates.","output":"Check your antivirus settings to ensure it's not blocking access to the mapped drive."} +{"input":"My Internet Explorer is running slow after I installed a PDF viewer plugin.","output":"1. Navigate to Edge settings and extensions. 2. Attempt to uninstall the problematic plugin. 3. If uninstallation fails, check for browser updates and try again."} +{"input":"Light User - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: Light User Create Light user for [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: [PHONE] Cost Center: 44237 Function: IT SUPPORT Company: [COMPANY] AG Department: IT [COMPANY] ZIP: [ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: [LOCATION] [NAME] Important: Please set the EA10 to the following value: 4448 (leave blank. when empty) Desired date: Dec 10 2018 3:00AM Requestor: [NAME] ([COMPANY].[LOCATION][LOCATION]) Additional information: Light User f\u00fcr [NAME][LOCATION]- IT Support","output":"Check if the light user account for the external user has been created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User for external - [TICKET ID] - [NAME]","output":"1. Gather information about the Basis User request for external user [NAME]. 2. Create a new Basis User account for the external user. 3. Confirm the completion of the Basis User creation process."} +{"input":"Microsoft Outlook missing folders","output":"1. Check mailbox synchronization status. 2. Repair Outlook data file. 3. Re-create the missing folders. 4. Update Outlook to the latest version."} +{"input":"Difficulty in efficiently using the application on devices with specific search preferences","output":"1. Verify compatibility of search preferences with the application. 2. Check for updates addressing difficulties in using specific search preferences. 3. Optimize system settings for efficient use of search preferences. 4. Report search preference-related difficulties to the application support team."} +{"input":"Windows 10 Volume Mixer Not Opening","output":"check for pending updates for Windows\\n- Reset Volume Mixer preferences in Control Panel\\n- Run the Windows Update troubleshooter\\n- reinstall audio drivers from Device Manager\\n- test with a different user account\\nPreventative measures include regularly updating Windows and maintaining updated audio configurations."} +{"input":"Need administrative rights for [LOCATION]","output":"1. Contact the IT administrator for [LOCATION]. 2. Provide details about the specific administrative rights needed. 3. Request the necessary permissions for the user."} +{"input":"I am unable to update the Flash player plugin in my Firefox browser.","output":"1. Confirm the ad-blocker plugin installation on Safari. 2. Check the plugin settings for ad-blocking configurations. 3. Test the plugin on different websites to identify issues."} +{"input":"Mapped drive disappears from the system after a certain period.","output":"Try reconnecting the drive and ensure the network connection is stable."} +{"input":"OneDrive sync gets stuck after a system restart.","output":"1. Restart OneDrive manually and check for updates. 2. Verify if there are conflicting applications affecting OneDrive sync. 3. Reauthorize or sign in to your Microsoft account on OneDrive."} +{"input":"Windows 10 brightness control not working","output":"1. Update graphics drivers. 2. Disable and re-enable the display adapter. 3. Check for Windows updates. 4. Test on a different user profile."} +{"input":"Windows 10 file explorer not responding","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party shell extensions. 4. Run System File Checker (SFC)."} +{"input":"Unable to use Outlook on hotel wifi","output":"Check the hotel's wifi connection. Verify if there are any network restrictions that might be preventing Outlook from working."} +{"input":"Prolonged period of elevated CPU usage leading to slower processing","output":"1. Investigate recent software installations for potential conflicts. 2. Optimize Windows power settings for improved efficiency. 3. Check for available storage space on the system drive. 4. Run a system diagnostic to identify performance bottlenecks."} +{"input":"Microsoft Outlook Rules Not Working","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nReconfigure email rules in Outlook options\\nVerify Microsoft 365 subscription status\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring email rule configurations."} +{"input":"Delays in application's response when using specific input methods","output":"1. Verify input method settings in the application. 2. Check for updates addressing input method-related delays. 3. Consider using alternative input methods. 4. Report input method-related delays to the application support team."} +{"input":"Error connecting to OneDrive","output":"1. Check internet connection. 2. Update OneDrive to the latest version. 3. Reset OneDrive settings. 4. Run the Windows Apps Troubleshooter. 5. Check for Windows updates."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify user's permissions on the file share. 2. Check if the file share path is correct."} +{"input":"[TICKET ID] - New Support Ticket received - Telefonia - n\u00famero 101","output":"Check the user's phone settings and network connection. If there's an issue, troubleshoot as necessary."} +{"input":"Windows requesting restart for updates, facing obstacles","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Windows 10 Microphone Not Detected","output":"Check for pending updates for Windows\\nUpdate audio drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure microphone settings in Sound options\\nTest with a different user account\\nPreventative measures include regularly updating Windows and checking microphone hardware compatibility."} +{"input":"Microsoft Outlook Signature Not Appearing","output":"Check for pending updates for Microsoft Office\\nReconfigure signature settings in Outlook options\\nRun the Microsoft Office Repair Tool\\nTest with a different email account\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring signature preferences."} +{"input":"Facing 'The mapped network drive is not accessible' error.","output":"1. Check network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'not accessible' error persists."} +{"input":"Experiencing delays when accessing real-time data in the application","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify real-time data sources for delays. 4. Optimize application settings for faster real-time data access. 5. Consider upgrading hardware components for improved data retrieval."} +{"input":"[COMPANY] Intranet Editor Rights User Internal- [TICKET ID]","output":"1. Verify the user's existing permissions in the Intranet system. 2. If necessary, escalate the issue to the system administrator to grant the user editor rights. 3. Confirm the changes have taken effect by having the user attempt to perform an action that requires editor rights."} +{"input":"Microsoft Word not responding when opening documents","output":"1. Repair the Office installation. 2. Check for updates in Word. 3. Disable third-party add-ins. 4. Test on another user profile."} +{"input":"Unable to map the drive due to 'The specified server cannot perform the requested operation' error","output":"1. Ensure that the server is reachable and operational. 2. Check if there are any network connectivity issues between the local device and the server. 3. Verify that the server has adequate resources to handle the drive mapping request. 4. Confirm that the necessary services, such as Server service, are running on the server. 5. Temporarily disable any firewall or security software to check for interference. 6. If applicable, review and adjust SMB protocol versions on both the local device and the server. 7. Restart the local device and attempt to map the drive again. 8. Check for any system updates or patches that may address the specified error. 9. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Windows 10 Remote Desktop Connection Issues","output":"Verify remote desktop settings in Control Panel\\nCheck for pending updates for Windows\\nRun the Remote Desktop Troubleshooter\\nReconfigure firewall settings for Remote Desktop\\nTest with a different remote desktop client\\nPreventative measures include regularly updating Windows and ensuring secure remote desktop configurations."} +{"input":"Microsoft Excel cells not allowing data entry","output":"1. Check for sheet protection. 2. Verify cell format and validation settings. 3. Test on a new Excel workbook. 4. Update Microsoft Excel to the latest version."} +{"input":"Create Shared Mailbox - [TICKET ID] - [EMAIL]","output":"1. Verify shared mailbox creation process. 2. Check if the provided ticket ID is valid."} +{"input":"Difficulty in implementing effective content delivery network (CDN) caching","output":"1. Evaluate CDN caching implementation for effectiveness. 2. Check for updates addressing challenges in CDN caching. 3. Optimize CDN caching configurations. 4. Report difficulties in CDN caching implementation to the application support team."} +{"input":"Windows 11 File Explorer slow to respond","output":"1. Check for disk errors using CHKDSK. 2. Disable quick access in File Explorer settings. 3. Update storage device drivers. 4. Perform a clean boot to identify conflicting processes."} +{"input":"Chrome crashes whenever I try to watch videos after installing the new video plugin.","output":"1. Access the Firefox extensions or plugins settings. 2. Check for updates for each plugin. 3. Consider disabling or uninstalling plugins causing performance issues."} +{"input":"Windows prompting restart for updates, facing challenges","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Changes made to files in OneDrive aren't updating across devices.","output":"1. Check activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if updates don't sync."} +{"input":"[TICKET ID] - New Support Ticket received -[LOCATION]Training","output":"Check the user's access to the training materials. If there's an issue, troubleshoot as necessary."} +{"input":"Outlook crashes when sending email","output":"1. Check for updates and install if any available. 2. Repair the Office app through the Control Panel. 3. Disable add-ins in Outlook. 4. Reinstall the Outlook app."} +{"input":"[TICKET ID] - New Support Ticket received - Approval to access [NAME]s mailbox","output":"1. Verify user's request details. 2. Provide approval if necessary."} +{"input":"Microsoft Teams screen sharing not working","output":"1. Update Microsoft Teams to the latest version. 2. Check Teams screen sharing settings. 3. Restart the Teams application. 4. Test screen sharing in another meeting."} +{"input":"The plugin causes browser sessions to crash randomly.","output":"1. Confirm if the issue is consistent across browsers. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for assistance."} +{"input":"Windows 10 Lock Screen Slideshow Not Changing","output":"Check for pending updates for Windows\\nReset lock screen settings in Settings\\nRun the Windows Update Troubleshooter\\nReapply desired lock screen slideshow\\nTest with a different user account\\nPreventative measures include regularly updating Windows and adjusting lock screen preferences."} +{"input":"Windows 10 Screensaver Freezing Issue","output":"Check for pending updates for Windows\\nReconfigure screensaver settings in Personalization\\nRun the Windows Update Troubleshooter\\nReset power plan settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and adjusting screensaver preferences."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Verify user's permissions for shared mailbox. 2. Check if the AWS access key is valid."} +{"input":"instalacao do Power BI","output":"Check if the system meets the installation requirements for Power BI. If yes, proceed with the installation."} +{"input":"Windows 10 VPN Connection Issues","output":"Verify VPN configuration settings\\n- check for pending updates for Windows\\n- Run the network adapter troubleshooter\\n- Reconfigure VPN connection settings\\n- test VPN connectivity on a different network\\nPreventative measures include regularly updating Windows and ensuring accurate VPN configuration."} +{"input":"Windows 11 virtual desktops not switching","output":"1. Check virtual desktop settings in Task View. 2. Restart Windows Explorer. 3. Reconnect monitors. 4. Run the System File Checker (SFC)."} +{"input":"Windows 10 Action Center Not Opening","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure Action Center settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring Action Center responsiveness."} +{"input":"My OneDrive fails to sync, displaying 'Sync pending' continuously.","output":"1. Check internet connectivity. 2. Ensure OneDrive service status is normal. 3. Restart OneDrive client. 4. Check for file or folder name issues. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. Contact OneDrive support if issue persists."} +{"input":"Mapped drive shows files as 'Read-only' despite having write permissions.","output":"1. Verify file permissions. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if files remain read-only."} +{"input":"WiFi connection drops frequently","output":"1. Update network drivers. 2. Change WiFi channel settings. 3. Disable power-saving mode for the network adapter. 4. Reset TCP\/IP stack."} +{"input":"My Internet Explorer is running slow after I installed a PDF viewer plugin.","output":"Consider uninstalling the plugin and see if the browser speed improves."} +{"input":"Xbox Series X frequent freezes during playback","output":"Clear cache and temporary files by going to settings > System > Storage > Manage Storage > Select your console > Free up space > Yes\\n- Turn off Instant on feature which can drain battery life and lead to performance degradation\\n- Connect console via wired Ethernet cable rather than WiFi to enhance stability\\n- Disconnect unnecessary accessories like Kinect sensors or USB flash drives\\n- Contact Xbox Support for further assistance in diagnosing the cause and finding a solution"} +{"input":"[TICKET ID] - New Support Ticket received - Instalar programa BarTender","output":"1. Check user's permissions for program installation. 2. Verify if the BarTender installation file is valid."} +{"input":"Mapped drive shows as 'Offline' and doesn't reconnect automatically.","output":"1. Check network status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if drive remains 'Offline' and doesn't reconnect automatically."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Check the user's permissions for file share J:\/. 2. Verify the server [SERVER] connectivity. 3. Ensure the user's account is active. 4. Check for any recent changes in user permissions or server settings."} +{"input":"Encountering 'OneDrive couldn't start' errors abruptly.","output":"1. Review the error message for any specific details on the failure. 2. Check for any conflicts with antivirus or security software. 3. Restart your computer and attempt to start OneDrive again. 4. Consider reinstalling OneDrive if the issue persists."} +{"input":"Microsoft Teams microphone not working","output":"1. Check microphone permissions in Teams. 2. Update audio drivers. 3. Test the microphone in another application. 4. Restart the computer and Teams application."} +{"input":"Initiated by GIT: Missing connection to all securitytools on system [SERVER]","output":"1. Identify the missing connections to security tools on system [SERVER]. 2. Initiate the necessary actions to restore connections. 3. Confirm that the connections to security tools are reestablished."} +{"input":"Unoptimized database queries leading to prolonged data retrieval times","output":"1. Analyze and optimize database queries for efficiency. 2. Check for updates addressing unoptimized database query issues. 3. Optimize database indexing and query execution plans. 4. Report unoptimized database query-related performance concerns to the application support team."} +{"input":"Windows 10 automatic updates not working","output":"1. Restart the Windows Update service. 2. Run Windows Update troubleshooter. 3. Check available disk space. 4. Manually install pending updates from the Microsoft Update Catalog."} +{"input":"Error opening a specific email attachment","output":"1. Check for updates in the email client. 2. Repair the email client through Control Panel. 3. Try opening the email attachment on another computer. 4. Check for file corruption in the email attachment. 5. Verify available disk space."} +{"input":"Mapping drive results in 'The user credentials are incorrect' error","output":"1. Verify the username and password used for mapping the drive are correct. 2. Check for any account lockouts or password policy restrictions on the user account. 3. Confirm that the user has the necessary permissions to access the shared drive. 4. Update the user credentials saved for the mapped drive in the Windows Credential Manager. 5. Restart the local device and attempt to map the drive with the correct credentials. 6. If using domain credentials, ensure the device is connected to the correct domain. 7. Test the credentials by accessing other network resources to verify their validity. 8. Temporarily disable any firewall or security software to check for credential-related issues. 9. If the issue persists, contact your network administrator for further assistance."} +{"input":"Error accessing a specific website in Firefox","output":"1. Clear Firefox's cache and cookies. 2. Disable browser extensions. 3. Update Firefox to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer."} +{"input":"Blue Screen of Death (BSOD) on startup","output":"1. Boot into Safe Mode and uninstall recent updates. 2. Check for driver updates and install them. 3. Run a full system antivirus scan. 4. Perform a System Restore to a previous stable state."} +{"input":"Challenges in efficiently using the application on devices with unusual aspect ratios","output":"1. Verify aspect ratio settings in the application. 2. Check for updates addressing aspect ratio-related challenges. 3. Consider using devices with standard aspect ratios. 4. Report aspect ratio-related difficulties to the application support team."} +{"input":"The plugin doesn't respond to keyboard shortcuts or commands.","output":"1. Identify specific functionalities that fail intermittently. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling conflicting plugins to see if the functionalities stabilize."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [USERNAME]. [NAME] ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read \/ Write File Share: J:\/Pflanzenphysiologie Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"Unknown"} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"Create Shared Mailbox - [EMAIL] - my[COMPANY]","output":"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"Files added to OneDrive on one device don't reflect on others.","output":"1. Confirm that all devices are using the same OneDrive account. 2. Manually initiate sync on the devices to check for updates. 3. Check for any sync conflicts or errors on the OneDrive client logs. 4. Consider unlinking and relinking your OneDrive account."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - Instalar app office","output":"Check if the system meets the installation requirements for the Office app. If yes, proceed with the installation."} +{"input":"The Flash plugin is not working in my Firefox browser.","output":"1. Identify the problematic plugin causing Safari unresponsiveness. 2. Check for known issues or updates related to the plugin. 3. Disable or uninstall the plugin if necessary."} +{"input":"Facing 'There are currently no logon servers available' error while mapping the drive.","output":"Check your network connection and try again."} +{"input":"Windows 11 Bluetooth headphones disconnecting","output":"1. Forget and re-pair Bluetooth headphones. 2. Update Bluetooth drivers. 3. Check headphone battery level. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"OneDrive keeps syncing previously deleted files repeatedly.","output":"1. Check the activity center for error messages. 2. Verify OneDrive service status. 3. Restart OneDrive syncing. 4. Clear OneDrive cache. 5. Update OneDrive application. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"Experiencing elevated disk I\/O during specific operations, leading to performance issues","output":"1. Identify and optimize disk-intensive operations. 2. Check for updates addressing elevated disk I\/O challenges. 3. Optimize disk storage configurations. 4. Report performance issues related to elevated disk I\/O to the application support team."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Files uploaded to OneDrive intermittently fail to appear on other devices, resulting in inconsistencies between the online and local versions.","output":"1. Check for sync conflicts or errors in the activity center. 2. Verify stable internet connectivity. 3. Restart OneDrive syncing. 4. Ensure file names do not violate OneDrive restrictions. 5. Review file sharing and permissions settings. 6. Contact OneDrive support for assistance."} +{"input":"OneDrive fails to sync after moving files between folders.","output":"1. Check for folder-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync fails after moving files."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"Windows 10 printer not printing color","output":"1. Check printer ink levels. 2. Update printer drivers. 3. Run the Printer Troubleshooter in Settings. 4. Test color printing on another computer."} +{"input":"Windows 11 Sleep Mode Not Working","output":"Check for pending updates for Windows\\nUpdate graphics and chipset drivers\\nRun the Power Troubleshooter\\nCheck for conflicting sleep settings in BIOS\\nTest with a different user account\\nPreventative measures include managing power settings and updating drivers regularly."} +{"input":"Microsoft Teams screen sharing freezing","output":"1. Update Microsoft Teams to the latest version. 2. Check Teams screen sharing settings. 3. Restart the Teams application. 4. Test screen sharing in another meeting."} +{"input":"Mapped drive becomes inaccessible after recent firewall adjustments.","output":"1. Review recent changes to firewall settings affecting drive access. 2. Ensure firewall rules permit the necessary network traffic. 3. Restart the computer to apply any updated firewall configurations."} +{"input":"Files edited online in OneDrive aren't reflecting changes locally.","output":"1. Check activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Report issues to OneDrive support if necessary."} +{"input":"Problem with my user","output":"1. Gather more information about the specific problem with the user account. 2. Check for any error messages or issues reported by the user. 3. If possible"} +{"input":"Mapped drive shows 'Access Denied' despite having appropriate permissions.","output":"1. Confirm that the user account has the required NTFS and share-level permissions. 2. Check for any group membership changes affecting the user's access rights. 3. Verify that the file or folder being accessed is not exclusively locked by another user. 4. Temporarily disable any firewall or security software to check for interference. 5. Update network drivers on the local device to the latest version. 6. Restart the local device and attempt to access the mapped drive again. 7. Review system logs for any errors related to access denied issues. 8. If the issue persists, contact your network administrator for further assistance."} +{"input":"Mapped drive prompts 'An unexpected network error occurred'.","output":"Check your network connection and try accessing the drive again."} +{"input":"Microsoft Word document not opening from OneDrive","output":"1. Save the document locally before opening. 2. Check OneDrive sync status. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version."} +{"input":"I'm encountering errors while configuring the plugin settings.","output":"1. Confirm if the plugin is the sole cause of tab crashes. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin to assess if tab crashes persist."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify user's permissions on the file share. 2. Check if the file share path is correct."} +{"input":"Encountering 'The network location cannot be reached' when attempting to access the mapped drive.","output":"1. Verify network connectivity and stability. 2. Reconnect the mapped drive manually. 3. Check for any recent changes to network configurations or policies."} +{"input":"Error saving Excel file","output":"1. Save the file in a different location. 2. Check for updates in Microsoft Excel. 3. Repair Microsoft Office through Control Panel. 4. Verify file permissions."} +{"input":"Performance issues affecting overall efficiency of data entry processes","output":"1. Check for updates addressing data entry efficiency. 2. Optimize system settings for data entry tasks. 3. Consider using alternative data entry methods. 4. Report data entry efficiency issues to the application support team."} +{"input":"Unexplained latency in third-party API calls within the application","output":"1. Investigate and address latency in third-party API calls. 2. Check for updates addressing unexplained third-party API latency. 3. Optimize API call configurations. 4. Report unexplained third-party API latency to the application support team."} +{"input":"Windows 11 Bluetooth not connecting to headphones","output":"1. Update Bluetooth and audio drivers. 2. Forget and re-pair Bluetooth devices. 3. Check headphone battery level. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Microsoft Teams unable to join meetings","output":"1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the computer. 4. Verify Teams meeting settings."} +{"input":"Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.","output":"1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity."} +{"input":"Certain folders in OneDrive refuse to sync across connected devices, causing incomplete data accessibility.","output":"1. Check folder names for special characters. 2. Verify folder permissions. 3. Restart OneDrive syncing. 4. Ensure stable internet connectivity. 5. Reset OneDrive settings. 6. Contact OneDrive support if folder sync issues persist."} +{"input":"Continuous spike in CPU utilization negatively impacting speeds","output":"1. Monitor Task Manager for applications causing spikes in CPU usage. 2. Optimize Windows performance settings. 3. Check for software conflicts or outdated drivers. 4. Run a comprehensive antivirus scan for potential threats."} +{"input":"Unable to map the drive due to 'The specified network resource or device is no longer available' error.","output":"1. Check the availability of the network resource or device. 2. Verify network settings and try mapping to the drive again. 3. Ensure the resource or device is accessible."} +{"input":"Initiated by GIT: Missing connection to AV Server on system [SERVER]","output":"1. Verify AV Server connection settings. 2. Check if there are any issues with the AV Server."} +{"input":"Wi-Fi keeps disconnecting","output":"1. Troubleshoot problems using Windows Network Diagnostics. 2. Update network adapter driver. 3. Change power management settings for the network adapter. 4. Reset network settings."} +{"input":"[TICKET ID] - New Support Ticket received - configuacion nuevo telefono","output":"Check the phone's configuration settings. If there's an issue, troubleshoot as necessary."} +{"input":"Windows 10 screen brightness not adjusting","output":"1. Update graphics drivers. 2. Check for power plan settings. 3. Disable adaptive brightness. 4. Run the Power Troubleshooter in Settings."} +{"input":"Syncing stops with 'OneDrive couldn't sync this file' for random files.","output":"1. Check for file-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if random files persistently fail to sync."} +{"input":"Delays in the application's response when using specific project collaboration tools","output":"1. Check compatibility with project collaboration tools. 2. Check for updates addressing collaboration tool-related delays. 3. Optimize system settings for project collaboration tasks. 4. Report project collaboration tool-related delays to the application support team."} +{"input":"Windows machine with unresolved pending reboots for updates","output":"1. Open Command Prompt as Administrator and run \"gpupdate \/force\". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Initiated by [COMPANY][LOCATION]- Vulnerable Intel[LOCATION]on [SERVER]","output":"Check the server for Intel vulnerabilities. Apply necessary patches or updates to mitigate the vulnerabilities."} +{"input":"Windows 10 microphone not working in Discord","output":"1. Check microphone settings in Discord. 2. Update audio drivers. 3. Restart the computer. 4. Test the microphone in another application."} +{"input":"Mapped drive becomes inaccessible after recent network adapter modifications.","output":"1. Review recent changes to network adapter settings. 2. Ensure the mapped drive configuration matches the new network settings. 3. Restart the computer and check the drive accessibility."} +{"input":"[TICKET ID] - New information received on closed ticket - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"Windows 10 Webcam Not Detected","output":"Check for pending updates for Windows\\nUpdate webcam drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure camera settings in Camera privacy options\\nTest with a different user account\\nPreventative measures include regularly updating Windows and checking webcam connections."} +{"input":"[TICKET ID] - New Support Ticket received - Instala\u00e7\u00e3o software para ponto eletr\u00f4nico","output":"1. Gather information about the specific software installation request. 2. Identify the software for the electronic point system. 3. Install the software on the user's computer following standard procedures."} +{"input":"Mapped drive disconnects upon system sleep or hibernation.","output":"Try changing your system settings to prevent disconnection during sleep or hibernation."} +{"input":"Microsoft Hyper-V errors in VM configuration","output":"Inspect event logs for specific error codes and descriptions in event Viewer\\n- Confirm that necessary hardware requirements such as CPU Virtualization Technology (VTx) are met\\n- Increase Memory allocation for each guest operating system\\n- set appropriate integration components based on the host and guest OSes being used\\n- Refer to official documentation or community forums for guidance regarding complex configurations or troubleshooting scenarios"} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"The plugin settings are inaccessible and greyed out.","output":"1. Confirm if your browser is updated to the latest version. 2. Check for updates or alternative versions of the plugin compatible with your browser. 3. Consider reaching out to the plugin developer for guidance."} +{"input":"Internet Explorer is slowing down after the new ad-blocker plugin.","output":"1. Identify the video player plugin causing Edge unresponsiveness. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin."} +{"input":"I'm having trouble updating my Firefox plugins.","output":"1. Verify the ad-blocker plugin installation in Safari. 2. Check Safari settings for enabling plugins. 3. Troubleshoot any conflicts or restrictions preventing plugin activation."} +{"input":"Requesting assistance in changing the Service-Now account emergency contact details","output":"1. Access the account settings in Service-Now. 2. Attempt to update the emergency contact details. 3. Check for any error messages during the update process. 4. Report ongoing issues with emergency contact details change to the Service-Now support team."} +{"input":"The plugin's update process results in browser hangs.","output":"1. Confirm if this issue is consistent across browsers. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for assistance."} +{"input":"Windows 10 Taskbar Icons Blank","output":"Check for pending updates for Windows\\nReset taskbar icon cache\\nRun the System File Checker (SFC)\\nReconfigure icon notifications in Settings\\nPerform a clean boot to identify conflicting software\\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools."} +{"input":"Requesting assistance with Service-Now account profile visibility settings","output":"1. Review account profile visibility settings in Service-Now. 2. Adjust visibility settings as needed. 3. Confirm visibility changes with the Service-Now administrator. 4. Report ongoing challenges with profile visibility settings to the Service-Now support team."} +{"input":"Microsoft Word crashes on startup","output":"1. Update Microsoft Word to the latest version. 2. Disable unnecessary add-ins. 3. Repair the Office installation. 4. Test on another user profile."} +{"input":"Service-Now account disabled; need assistance in reactivating","output":"1. Contact Service-Now support to inquire about the account status. 2. Follow the account reactivation process provided by Service-Now. 3. Provide necessary information for account reactivation. 4. Report ongoing account reactivation issues to the Service-Now support team."} +{"input":"My Firefox browser crashes after I enable the new email plugin.","output":"1. Confirm the Flash plugin update in Safari. 2. Check for conflicts or compatibility issues. 3. Consider reverting to a previous version or disabling the Flash plugin."} +{"input":"Error opening a specific email attachment","output":"1. Check for updates in the email client. 2. Repair the email client through Control Panel. 3. Try opening the email attachment on another computer. 4. Check for file corruption in the email attachment. 5. Verify available disk space."} +{"input":"[TICKET ID] - New Support Ticket received - File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify user's permissions for file share access. 2. Check if the provided ticket ID is valid."} +{"input":"Challenges completing Windows restart for updates","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Error connecting to a specific VPN server","output":"1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact the VPN service provider for assistance."} +{"input":"FALHA AO AGENDAR REUNI\u00c3O[LOCATION]SKYPE","output":"1. Verify user's permissions for scheduling Skype meetings. 2. Check if there are any issues with Skype in the specified location."} +{"input":"Missing connection to all securitytools on system [SERVER]","output":"Check the system's connection to the security tools. If there's an issue, troubleshoot the connection problem."} +{"input":"Error connecting to a specific gaming platform","output":"1. Check internet connection. 2. Verify gaming platform server details. 3. Update gaming platform software. 4. Restart the router. 5. Contact the gaming platform support for assistance."} +{"input":"OneDrive sync progress resets after each attempt.","output":"1. Check for conflicting software. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync progress keeps resetting."} +{"input":"Windows 10 Bluetooth Audio Lag","output":"Check for pending updates for Windows\\nUpdate Bluetooth drivers from Device Manager\\nAdjust audio quality settings in Bluetooth options\\nTest Bluetooth audio on a different device\\nRestart Bluetooth service in Services\\nPreventative measures include regularly updating Windows and using compatible Bluetooth devices."} +{"input":"Mapping drive results in 'The network location cannot be reached' error.","output":"1. Verify network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'network location cannot be reached' error persists."} +{"input":"Mapping drive results in 'The user credentials are incorrect' error.","output":"Ensure the username and password entered are correct."} +{"input":"Windows 10 printer spooler service stopped","output":"1. Restart the Print Spooler service. 2. Clear the print queue. 3. Update printer drivers. 4. Run the Printer Troubleshooter in Settings."} +{"input":"Challenges in smoothly scrolling through content within specific reports","output":"1. Identify specific reports causing scrolling challenges. 2. Check for updates addressing report-specific scrolling issues. 3. Optimize system resources for smooth scrolling. 4. Report report-specific scrolling challenges to the application support team."} +{"input":"Unexpected shutdowns","output":"1. Check for overheating issues. 2. Verify power supply connections. 3. Run a system file check using SFC \/scannow. 4. Check for hardware issues using Windows Memory Diagnostic. 5. Update device drivers."} +{"input":"The application's performance seems to degrade during simultaneous user interactions","output":"1. Prioritize performance during simultaneous user interactions for optimization. 2. Check for updates addressing simultaneous user interaction-related degradation. 3. Optimize system settings for handling multiple user interactions. 4. Report simultaneous user interaction-related performance degradation to the application support team."} +{"input":"Microsoft Edge Slow Page Loading","output":"Check for pending updates for Microsoft Edge\\nClear browsing data and cache\\nRun the Windows Update Troubleshooter\\nDisable unnecessary extensions\\nTest with a different user account\\nPreventative measures include regularly updating browsers and optimizing internet connection."} +{"input":"Firefox freezes when I use the video conferencing plugin.","output":"1. Confirm the new plugin installation in Safari. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the plugin to restore proper page loading."} +{"input":"Inconsistent performance across different web browsers; seeking cross-browser optimization","output":"1. Test and identify performance inconsistencies across browsers. 2. Check for updates addressing cross-browser performance issues. 3. Optimize front-end code for cross-browser compatibility. 4. Report inconsistent performance across web browsers to the application support team."} +{"input":"Task Scheduler Not Triggering","output":"check the status of the Task Scheduler service\\n- Verify triggers and conditions for the scheduled task\\n- test the Task manually to Ensure functionality\\n- Update Windows to the latest version\\n- re-Create the scheduled Task if necessary\\nPreventative measures include regularly testing and reviewing scheduled tasks."} diff --git a/ByteZen/LLM Finetuning/validation_data .jsonl b/ByteZen/LLM Finetuning/validation_data .jsonl new file mode 100644 index 00000000..eabfcc5e --- /dev/null +++ b/ByteZen/LLM Finetuning/validation_data .jsonl @@ -0,0 +1,422 @@ +{"input":"OneDrive keeps showing 'sync is turned off' messages.","output":"1. Open OneDrive settings and ensure sync is enabled. 2. Check for conflicts with antivirus or security software. 3. Reauthorize or sign in to your Microsoft account on OneDrive."} +{"input":"Facing 'The local device name is already in use' error when mapping the drive.","output":"1. Choose a different local device name. 2. Disconnect existing network drives with conflicting names. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'device name in use' error persists."} +{"input":"Microsoft Outlook Email Disappearing","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nReconfigure email account settings\\nVerify Microsoft 365 subscription status\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring email account activity."} +{"input":"Unable to map the drive due to 'The specified server cannot perform the requested operation' error intermittently.","output":"1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again."} +{"input":"Create Shared Mailbox - [EMAIL] - PI \/ PO Support","output":"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"Encountering 'There are no more endpoints available from the endpoint mapper' intermittently while accessing the mapped drive.","output":"1. Check for issues with the endpoint mapper service. 2. Ensure the mapped drive path is correct. 3. Restart the endpoint mapper service or your computer."} +{"input":"Windows 11 System Icons Missing","output":"Check for pending updates for Windows\\nReset system icon preferences in Settings\\nRun the Windows Update Troubleshooter\\nReconfigure notification area settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring system icon visibility."} +{"input":"Unable to map the drive due to 'Not enough server storage is available' error.","output":"1. Check available server storage. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'insufficient storage' error persists."} +{"input":"Error sending emails","output":"1. Check internet connection. 2. Update email client software. 3. Verify email server settings. 4. Disable antivirus temporarily. 5. Contact email service provider for assistance."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Prolonged periods of high CPU usage leading to decreased speeds","output":"1. Investigate recent software installations for potential conflicts. 2. Optimize Windows visual effects for improved performance. 3. Monitor CPU temperatures to avoid overheating. 4. Consider upgrading hardware components for better efficiency."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]D. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Error accessing USB drive","output":"1. Try a different USB port. 2. Update USB drivers. 3. Check for disk errors using CHKDSK. 4. Test the USB drive on another computer. 5. Run a virus scan on the USB drive."} +{"input":"Unable to access specific files on the mapped drive due to 'Access Denied'.","output":"1. Check file-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific files triggering the 'Access Denied' error."} +{"input":"Error scanning documents","output":"1. Check scanner connections. 2. Update scanner drivers. 3. Restart the computer and scanner. 4. Test the scanner with a different application. 5. Check for Windows updates."} +{"input":"Encountering 'OneDrive sync isn't connecting' messages abruptly.","output":"1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'sync isn't connecting' errors persist."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist"} +{"input":"[TICKET ID] - New Support Ticket received - Blackberry Container and Skype","output":"Check the user's Blackberry Container and Skype settings. If there are any issues, troubleshoot as necessary."} +{"input":"Facing 'The remote procedure call failed' when attempting to map the drive.","output":"1. Verify network connectivity and resolve any issues affecting the connection. 2. Temporarily disable any firewall or security software to check for interference. 3. Update network drivers on the local device to the latest version. 4. Restart the local device and attempt to map the drive again. 5. Check for any system updates or patches addressing RPC-related drive mapping issues. 6. Review system logs for any errors related to the remote procedure call failure. 7. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"File Association Issues","output":"Change default app associations in settings\\n- repair File associations using Command Prompt\\n- Use third-party tools to fix File associations\\n- uninstall and reinstall the problematic application\\n- check for Windows updates and install any pending updates\\nPreventative measures involve regularly reviewing and adjusting default app associations."} +{"input":"Create Shared Mailbox - [TICKET ID] - [EMAIL]","output":"1. Access the mailbox settings in the mail server. 2. Create a new shared mailbox with the specified details. 3. Verify the shared mailbox creation."} +{"input":"Windows Photos App Not Opening","output":"check for pending updates for Windows\\n- Reset Photos app preferences in settings\\n- repair or reinstall Photos app\\n- test opening images with a different Viewer\\n- Run the Windows Store Apps troubleshooter\\nPreventative measures include regularly updating Windows and using alternative photo viewers."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Acesso a VPN","output":"1. Gather information about the VPN access request. 2. Grant access to the VPN for the user. 3. Confirm with the user that VPN access has been provided."} +{"input":"Application crashes when handling large amounts of data, need assistance","output":"1. Investigate error code 0xE06D7363 for specific application-related fixes. 2. Check for available system updates. 3. Clear application cache and temporary files. 4. Verify available storage space on the device. 5. Consider adjusting data handling settings in the application."} +{"input":"Difficulties in efficiently using the application in different time zones","output":"1. Verify time zone settings in the application. 2. Check for updates addressing time zone-related issues. 3. Consider adjusting system time zone settings. 4. Report time zone-related difficulties to the application support team."} +{"input":"Edge won't let me enable the new ad-blocker plugin.","output":"1. Confirm the ad-blocker plugin installation in Chrome. 2. Check plugin settings for pop-up ad blocking. 3. Troubleshoot any issues preventing the ad-blocker from working."} +{"input":"Windows 10 USB device disconnecting randomly","output":"1. Try the USB device on another port. 2. Update USB drivers. 3. Disable USB selective suspend in Power settings. 4. Run the Hardware and Devices Troubleshooter."} +{"input":"Microsoft Outlook not showing new emails","output":"1. Check Outlook filter settings. 2. Disable email rules temporarily. 3. Rebuild the Outlook search index. 4. Repair the Outlook data file."} +{"input":"File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION])","output":"1. Verify user permissions on the file share. 2. Check if the file share path exists."} +{"input":"Error connecting to a specific printer","output":"1. Check printer connections. 2. Verify permissions on the printer. 3. Reconnect to the printer. 4. Restart the Print Spooler service. 5. Check for Windows updates related to printing."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Syncing stops with 'OneDrive sync is turned off' notifications.","output":"Check your OneDrive settings and make sure sync is turned on."} +{"input":"Create Shared Mailbox - [EMAIL] - Finanzbuchhaltung agromais","output":"Ensure user has the necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 10 Bluetooth audio stuttering","output":"1. Update Bluetooth and audio drivers. 2. Disable other Bluetooth devices temporarily. 3. Check for interference from nearby devices. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Error accessing shared folder","output":"1. Check network connections. 2. Ensure sharing is enabled. 3. Verify folder permissions. 4. Disable firewall temporarily. 5. Restart the network router."} +{"input":"[TICKET ID] - [SERVER][LOCATION]- Planned Maintenance - 2018-10-10. 02:00[LOCATION]| [NAME] ([SERVER]) | [NAME] ([SERVER]) [COMPANY] SE.","output":"Inform the users of the planned maintenance. Ensure that all data is backed up and that the server is properly configured for the maintenance."} +{"input":"Windows 11 Taskbar Unresponsive","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure taskbar settings in Taskbar properties\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring taskbar responsiveness."} +{"input":"Unresponsive buttons and features within the app, looking for a solution","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"ImpresoraBuenas tardes Estimado. no tengo problemas para imprimir. este es el aviso que me aparece [Image]","output":"1. Review the reported issue related to the printer. 2. Gather details on the error message or warning. 3. Investigate and resolve the printer issue."} +{"input":"Safari won't let me enable the ad-blocker plugin.","output":"1. Identify the plugin causing Internet Explorer crashes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent crashes."} +{"input":"Encountering 'The network BIOS command limit has been reached' error while mapping the drive","output":"1. Verify network connectivity and check for any intermittent network issues. 2. Confirm that both the local device and the server support the same SMB protocol version. 3. If applicable, adjust the SMB protocol version on both the local device and the server. 4. Temporarily disable any firewall or security software to check for interference. 5. Review system logs for any errors related to the BIOS command limit error. 6. Increase the network BIOS command limit on the server, if possible. 7. Restart the local device and attempt to map the drive again. 8. Update network drivers on the local device to the latest version. 9. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Windows Lock Screen Background Not Changing","output":"Reset lock screen settings in settings\\n- check for pending updates for Windows\\n- Run the Windows Update troubleshooter\\n- Reapply desired lock screen background\\n- test with a different user account\\nPreventative measures include regularly updating Windows and adjusting lock screen preferences."} +{"input":"I receive 'plugin not found' errors during installation.","output":"1. Confirm if the crash occurs consistently with the latest version. 2. Check for updates or alternative versions of the plugin. 3. Consider rolling back to a previous version or disabling the plugin temporarily."} +{"input":"Facing 'A device attached to the system is not functioning' when mapping the drive.","output":"1. Check device functionality. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'device not functioning' error persists."} +{"input":"Windows 11 Sleep Mode Not Working","output":"Check for pending updates for Windows\\nUpdate graphics and chipset drivers\\nRun the Power Troubleshooter\\nCheck for conflicting sleep settings in BIOS\\nTest with a different user account\\nPreventative measures include managing power settings and updating drivers regularly."} +{"input":"OneDrive shows 'syncing files, but nothing happens afterward.","output":"1. Check for large files causing delays. 2. Verify OneDrive service status. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"Encountering 'The specified network password is not correct' while mapping the drive.","output":"Ensure the network password is correct and try again."} +{"input":"Microsoft Teams chat messages disappearing","output":"1. Update Microsoft Teams to the latest version. 2. Check Teams message history settings. 3. Restart the Teams application. 4. Sign out and sign back in to Teams."} +{"input":"Consistently grappling with elevated CPU utilization diminishing efficiency","output":"1. Review recently installed applications for resource usage. 2. Consider upgrading to a Solid State Drive (SSD) for faster read\/write speeds. 3. Adjust Windows startup items for quicker boot times. 4. Check for available system updates."} +{"input":"Regular functionality of O365\/M365 hindered, seeking intervention","output":"1. Verify system requirements for O365\/M365. 2. Run Windows Update troubleshooter. 3. Check for conflicting security software. 4. Reinstall Microsoft Office applications."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Access the AWS Management Console. 2. Navigate to the IAM (Identity and Access Management) dashboard. 3. Adjust the permissions for the user associated with [AWS_ACCESS_KEY]. 4. Test access to the shared mailbox."} +{"input":"Windows 11 login screen background not changing","output":"1. Check background settings in Personalization. 2. Verify that the selected image is accessible. 3. Run the System File Checker (SFC). 4. Restart the computer."} +{"input":"Windows Automatic Updates Disabled","output":"check for group policy settings restricting updates\\n- Run the Windows Update troubleshooter\\n- modify registry settings for Windows Update\\n- manually Download and install the latest cumulative Update\\n- check for third-party software conflicting with updates\\nPreventative measures include regularly checking and enabling Windows automatic updates."} +{"input":"Continuous spike in CPU utilization negatively impacting speeds","output":"1. Monitor Task Manager for applications causing spikes in CPU usage. 2. Optimize Windows performance settings. 3. Check for software conflicts or outdated drivers. 4. Run a comprehensive antivirus scan for potential threats."} +{"input":"[SOFTWARE] issues","output":"Check the user's settings for the specified software. If there's an issue, troubleshoot as necessary."} +{"input":"Install printer driver","output":"Check if the correct driver is installed. If not, download and install the correct printer driver."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])Service Request: File Share Access Grant access to file share for the following user: [USERNAME]. Eva ([COMPANY]. [LOCATION]) (Username: [USERNAME]) Access Type: (RW) Read \/ Write File Share: n:\/_Share\/ n:\/[SERVER]\/STA-ALZ\/ n:\/[SERVER]\/STA-EIN\/ n:\/[SERVER]\/STA-KOZ\/ n:\/[SERVER]\/STA-MCE\/ n:\/[SERVER]\/STA-PIU\/ R\/W including all subfolders. Requestor: [NAME] ([COMPANY]. [LOCATION]) Comment:","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"I can't seem to install plugins on my Edge browser.","output":"1. Confirm the video plugin installation in Chrome. 2. Check for any conflicting plugins. 3. Verify that the plugin is compatible with the Chrome version."} +{"input":"Bluetooth not working after Windows update","output":"1. Update Bluetooth drivers. 2"} +{"input":"Mapped drive becomes read-only, preventing file modifications.","output":"Ensure you have the necessary permissions to modify files on the drive."} +{"input":"(2019100506508) Verizon Initial Notification - Sitecode: [LOCATION]","output":"1. Review the Verizon initial notification with site code [LOCATION]. 2. Check for any specific details or actions required. 3. Address the Verizon notification as necessary."} +{"input":"Encountering 'OneDrive sync is stuck on indexing changes' repeatedly","output":"1. Restart the OneDrive application and check for updates. 2. Pause and resume sync to trigger the indexing process. 3. Verify that there are no corrupted files causing the indexing to stall. 4. Check for system resource issues, such as low disk space or high CPU usage. 5. Clear the OneDrive cache to refresh the indexing database. 6. Review the Windows Event Viewer for OneDrive-related indexing errors. 7. Disable any third-party applications that may interfere with the indexing process. 8. Ensure that file and folder names do not contain special characters or are excessively long. 9. Monitor the OneDrive activity center for any messages related to indexing. 10. If the issue persists, contact Microsoft Support for further assistance."} +{"input":"Mapped drive shows files as 'Read-only' despite having write permissions.","output":"Ensure you have the necessary permissions to write to the drive."} +{"input":"Keine Zugriffsrechte mehr auf eigene SharePoint Datenbank","output":"Check if the user has necessary permissions to access the SharePoint database. If not, grant the required permissions."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Microsoft Teams chat messages disappearing","output":"1. Update Microsoft Teams to the latest version. 2. Check Teams message history settings. 3. Restart the Teams application. 4. Sign out and sign back in to Teams."} +{"input":"Application Crashes on Startup","output":"- Run the application as an administrator\\n- Disable compatibility mode settings\\n- Update graphics drivers and DirectX\\n- Reinstall Microsoft Visual C++ Redistributable\\n- Test the application in safe mode\\nPreventative measures include regularly updatin"} +{"input":"My browser frequently freezes upon plugin activation.","output":"1. Verify the installation steps were followed correctly. 2. Check for system or network issues causing installation failures. 3. Retry the installation after addressing any identified issues."} +{"input":"External vendors have e3 license again (previously removed on [DRIVER_ID])","output":"Verify if the external vendors have the e3 license. If not, reassign the license to them."} +{"input":"Mapped drive shows as 'Disconnected' despite a continuous and stable network connection.","output":"1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed."} +{"input":"Microsoft Outlook search not working","output":"Rebuild the Outlook search index\\n- Check Outlook data file integrity using the Inbox Repair Tool\\n- Disable Windows Search service and then re-enable it\\n- Update Office to the latest version\\n- Create a new Outlook profile and test the search"} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Syncing stops with 'OneDrive couldn't sync this file' for random files","output":"1. Check file path length and ensure it doesn't exceed OneDrive's limit. 2. Verify that the file is not open in another application. 3. Temporarily disable antivirus or security software and attempt to sync again. 4. Manually upload the problematic file through the OneDrive web interface. 5. Check for special characters or prohibited file types in the file name. 6. Update the OneDrive application to the latest version. 7. Review OneDrive logs for detailed error messages. 8. Check for system and OneDrive service interruptions. 9. Contact Microsoft Support for further assistance."} +{"input":"Error playing a specific music file","output":"1. Update media player software. 2. Check music file format compatibility. 3. Update audio drivers. 4. Run the Windows Media Player Troubleshooter. 5. Check for Windows updates."} +{"input":"Cannot open PDF files","output":"1. Update Adobe Acrobat Reader DC. 2. Repair Adobe Acrobat Reader DC installation. 3. Try opening the PDF file in a different PDF reader. 4. Reinstall Adobe Acrobat Reader DC."} +{"input":"Encountering 'OneDrive not syncing on this PC' errors.","output":"1. Check for PC-specific sync settings. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support."} +{"input":"Ongoing increase in CPU utilization contributing to processing decline","output":"1. Verify if there are pending Windows updates affecting performance. 2. Optimize Windows services for better resource management. 3. Check for malware using reputable antivirus software. 4. Evaluate the need for additional cooling solutions."} +{"input":"Account locked due to multiple unsuccessful login attempts; seeking account unlock","output":"1. Contact Service-Now support to request an account unlock. 2. Verify account ownership through account recovery process. 3. Provide necessary information to unlock the account. 4. Report repeated account lock issues to the Service-Now support team."} +{"input":"Unable to map the drive intermittently due to 'The specified server cannot perform the requested operation' error.","output":"1. Check the server's capability to handle the mapping request. 2. Verify if the server is accessible. 3. Restart the server and try mapping again."} +{"input":"The plugin update removed essential functionalities.","output":"1. Confirm if the slowdowns coincide with the plugin installation. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin temporarily to assess the impact on browser speed."} +{"input":"change skype meeting mobile phone line","output":"Check the user's Skype settings. If there's an issue, troubleshoot as necessary."} +{"input":"Issues with the application's performance during high network traffic","output":"1. Verify network stability during high traffic. 2. Check for updates addressing network performance. 3. Optimize application settings for network usage. 4. Report network performance issues to the application support team."} +{"input":"OneDrive displays 'file couldn't be uploaded' errors frequently.","output":"1. Check internet connectivity. 2. Restart OneDrive syncing. 3. Verify file name length and characters. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if uploads fail consistently."} +{"input":"Error connecting to a specific database","output":"1. Check database server connection. 2. Verify database credentials. 3. Restart the database server. 4. Update database client software. 5. Run the Windows Network Troubleshooter."} +{"input":"The plugin's behavior is erratic on different browsers.","output":"1. Check for updates or alternative versions of the plugin. 2. Confirm that no conflicting plugins are causing the crashes. 3. Consider disabling the plugin temporarily to see if the crashes persist."} +{"input":"External monitor color issues","output":"1. Update graphics drivers. 2. Check display cable connections. 3. Adjust monitor color settings. 4. Test the monitor on another computer. 5. Restart the PC."} +{"input":"Delays in the application's response when using specific navigation gestures","output":"1. Check gesture settings in the application. 2. Verify compatibility with navigation gestures. 3. Consider using alternative navigation methods. 4. Report navigation gesture-related delays to the application developer."} +{"input":"Microsoft Edge Not Syncing Favorites","output":"check internet connection and Edge sync settings\\n- Sign out and Sign back into Microsoft Edge\\n- Update Microsoft Edge to the latest version\\n- test syncing with a different browser\\n- Reauthorize Microsoft account for syncing\\nPreventative measures include regularly updating browsers and verifying sync settings."} +{"input":"Encountering 'Error 67: The network name cannot be found' while mapping a drive.","output":"Ensure the network name is correct and try again."} +{"input":"Performance issues affecting overall usability of the application","output":"1. Review user feedback for common usability issues. 2. Optimize system settings for better performance. 3. Consider upgrading to a newer version of the application. 4. Report usability issues to the application support team."} +{"input":"Concerns about the impact of application performance on productivity","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Assess productivity impact based on specific tasks. 5. Consider upgrading hardware components for better performance."} +{"input":"Windows 10 File Explorer Slow to Respond","output":"Check for pending updates for Windows\\nOptimize folder options in File Explorer\\nRun the Windows Update Troubleshooter\\nReconfigure File Explorer settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring file explorer performance."} +{"input":"Encountering 'An extended error has occurred' when mapping the drive.","output":"1. Check for extended error details. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'extended error' persists."} +{"input":"[COMPANY] Intranet Editor Rights User","output":"1. Log in to the [COMPANY] system with administrative credentials. 2. Open the user management panel. 3. Locate the user [NAME]. 4. Set the Intranet Editor Rights for the user as specified. 5. Verify the changes by checking the user's access."} +{"input":"[TICKET ID] - New Support Ticket received - New User - Caio Yuzzo [NAME]","output":"1. Review New User setup requirements. 2. Confirm details for user Caio Yuzzo [NAME]. 3. Initiate New User setup based on provided information."} +{"input":"Windows 11 network drive not connecting","output":"1. Check network drive credentials. 2. Restart the computer and router. 3. Update network drivers. 4. Run the Network Troubleshooter in Settings."} +{"input":"Application Not Responding","output":"- Wait for the application to respond (may take time)\\n- Check for pending updates for Microsoft Office\\n- Disable add-ins in Excel\\n- Repair Microsoft Office from Control Panel\\n- Create a new user profile and test Excel\\nPreventative measures include re"} +{"input":"Create Shared Mailbox - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to create the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 10 Screen Auto-Rotation Not Working","output":"Check for pending updates for Windows\\nUpdate graphics drivers from Device Manager\\nReset auto-rotation settings in Display options\\nTest with a different user account\\nRestart the device to apply changes\\nPreventative measures include regularly updating Windows and adjusting screen rotation preferences."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Erreur sur ladresse mail nouvel arrivant","output":"Check the email address for any errors. If there are any, correct the email address."} +{"input":"File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Proper functioning of O365\/M365 compromised, seeking assistance","output":"1. Check for pending Windows updates on the system. 2. Verify O365\/M365 subscription status. 3. Run the Office Configuration Analyzer Tool. 4. Review recent software installations for conflicts."} +{"input":"Microsoft Excel data validation error messages not displaying","output":"1. Check data validation settings in Excel. 2. Verify cell references. 3. Update Microsoft Excel to the latest version. 4. Test on a new Excel workbook."} +{"input":"[SOFTWARE] issues","output":"Check the user's settings for the specified software. If there's an issue, troubleshoot as necessary."} +{"input":"Microsoft Excel unable to open workbook","output":"1. Check workbook compatibility with Excel version. 2. Run Excel in safe mode. 3. Repair the Office installation. 4. Test the workbook on another computer."} +{"input":"[TICKET ID] - New Support Ticket received - Mobile connection","output":"Check the user's mobile connection settings. Verify if there are any network issues."} +{"input":"Chrome is not loading images after I installed a new image viewer plugin.","output":"1. Confirm the video plugin installation in Firefox. 2. Check for conflicts with other plugins. 3. Test video playback without the plugin to identify the cause of crashes."} +{"input":"Microsoft Edge crashes when opening multiple tabs","output":"1. Update Microsoft Edge to the latest version. 2. Disable unnecessary extensions. 3. Clear browsing data. 4. Create a new user profile in Edge."} +{"input":"Microsoft Word auto-correct not working","output":"1. Check auto-correct settings in Word. 2. Disable and re-enable auto-correct. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version."} +{"input":"OneDrive displays 'file upload failed' for files with certain formats","output":"1. Check if the file format is supported by OneDrive. 2. Convert the file to a compatible format and attempt to upload again. 3. Verify that the file is not open or in use by another application. 4. Check for any special characters or symbols in the file name. 5. Temporarily disable antivirus or security software and retry the file upload. 6. Manually upload the file through the OneDrive web interface to rule out client-side issues. 7. Update the OneDrive application to the latest version. 8. Review the OneDrive documentation for any known issues related to the specific file format. 9. Monitor the OneDrive activity center for any error messages during the upload process. 10. If the issue persists, contact Microsoft Support for advanced troubleshooting."} +{"input":"Windows 10 Battery Drain Issue","output":"Check for pending updates for Windows\\nRun the Power Troubleshooter\\nIdentify and close background applications\\nUpdate graphics and chipset drivers\\nTest with a different user account\\nPreventative measures include managing power settings, closing unnecessary apps, and monitoring battery health."} +{"input":"Mapped drive shows inconsistent file and folder structures.","output":"1. Verify that the server hosting the shared drive has a consistent file structure. 2. Check for any ongoing server maintenance or synchronization processes. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Manually disconnect and attempt to reconnect the mapped drive. 6. Review system logs for any errors related to inconsistent file structures. 7. If applicable, compare the file structure on the server with a backup or another reference. 8. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Windows 10 Taskbar Icons Disorganized","output":"Check for pending updates for Windows\\nReset taskbar icon preferences\\nRun the Windows Update Troubleshooter\\nReconfigure icon notifications in Settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and avoiding third-party icon management tools."} +{"input":"Windows 11 system restore not working","output":"1. Enable System Protection for the system drive. 2. Check available disk space. 3. Run the System File Checker (SFC). 4. Adjust System Restore settings."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Access the AWS Management Console. 2. Navigate to the IAM (Identity and Access Management) dashboard. 3. Adjust the permissions for the user associated with [AWS_ACCESS_KEY]. 4. Test access to the shared mailbox."} +{"input":"[TICKET ID] - New Support Ticket received - Email y alias","output":"1. Review the new support ticket related to email and alias. 2. Gather information on the reported issue. 3. Determine the steps needed for resolution."} +{"input":"Recently changed Service-Now email address; facing issues with account access","output":"1. Verify the updated email address for correctness. 2. Use the new email address for login attempts. 3. Check for email confirmation on the email change. 4. Report persistent issues with the updated email address to the Service-Now support team."} +{"input":"File Share Access - [TICKET ID] - [NAME]. [NAME] (EXTERNAL. [LOCATION])","output":"1. Verify user's external access permissions. 2. Check if the external file share path is correct."} +{"input":"Application not launching","output":"1. Check for application updates. 2. Run the application as an administrator. 3. Disable antivirus temporarily. 4. Reinstall the application. 5. Check for Windows updates."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Experiencing challenges with optimizing the application's state management","output":"1. Review and optimize the application's state management. 2. Check for updates addressing challenges in state management optimization. 3. Optimize state management configurations. 4. Report challenges in optimizing state management to the application support team."} +{"input":"Windows Explorer crashes frequently","output":"1. Run the System File Checker (SFC). 2. Check for Windows updates. 3. Disable third-party shell extensions. 4. Create a new user account to test Explorer stability."} +{"input":"File Share Access - [TICKET ID] - [NAME] (EXTERNAL. [LOCATION])","output":"1. Verify the details of the file share access request. 2. Grant access to the specified file share for user [NAME]. 3. Confirm with the user that the file share access is working correctly."} +{"input":"Performance issues affecting overall efficiency of project management features","output":"1. Prioritize project management feature efficiency for optimization. 2. Check for updates addressing project management feature efficiency. 3. Optimize system settings for project management tasks. 4. Report project management feature-related efficiency issues to the application support team."} +{"input":"Unable to access specific folders intermittently on the mapped drive due to 'Access Denied'.","output":"1. Check folder-level permissions on the mapped drive. 2. Verify if the user account has the necessary access rights. 3. Investigate specific folders triggering the 'Access Denied' error."} +{"input":"Some folders in OneDrive show 'sync issues' without resolution.","output":"1. Check for folder-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Report persistent issues to OneDrive support."} +{"input":"The plugin isn't compatible with the new browser version.","output":"1. Check the plugin developer's website or support resources for compatibility information. 2. Search for alternative versions or updates addressing compatibility. 3. Consider reaching out to the plugin developer for guidance."} +{"input":"Certain folders in OneDrive refuse to sync across devices.","output":"1. Check folder permissions in OneDrive. 2. Verify stable internet connection. 3. Restart OneDrive syncing. 4. Ensure the folder is not excluded from sync. 5. Reset OneDrive settings. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"The plugin is causing excessive CPU usage.","output":"1. Access the browser's extensions or plugins settings. 2. Attempt to uninstall the problematic plugin. 3. If uninstallation fails, check for browser updates and try again."} +{"input":"File Share Access - [TICKET ID] - [ADDRESS] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Encountering 'OneDrive couldn't connect to server' errors.","output":"1. Verify internet connectivity. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if connection errors persist."} +{"input":"Solicito backup do da 21\/11\/2019. da planilha. constante do endere\u00e7o J:\/PRODU\u00c7\u00c3O\/SUPERVISOR CAMPOS DE PRODU\u00c7\u00c3O\/M\u00f4nica PROTOCOLO DE NF.xlsx","output":"1. Identify the requested backup date (21\/11\/2019). 2. Access the specified directory and locate the requested spreadsheet. 3. Perform a backup of the specified spreadsheet. 4. Confirm the completion of the backup process."} +{"input":"Windows Photo Viewer Crashes","output":"Update graphics drivers from Device Manager\\n- test the images with a different photo Viewer\\n- repair or reinstall Windows photo Viewer\\n- check for Windows updates and install any pending updates\\n- Run the Windows Store Apps troubleshooter\\nPreventative measures include regularly updating graphics drivers and using alternative photo viewers."} +{"input":"Basis User - [TICKET ID] -Service Request: Basis User Create Windows account for internal user Firstname: [NAME] Lastname: [NAME] Cost Center: 44268 Company: Department: [COMPANY]_MA [ADDRESS]: ZIP: City: Country: Office: Important: Please set the EA10 to the following value: 13721 (leave blank. when empty) Please create Exchange and Skype account. The user needs at least the following access permissions: Access to [SOFTWARE] ([SERVER]) Requestor: [NAME] ([COMPANY]. [LOCATION]) Desired date: Jan 21 2019 12:00AM Additional information:","output":"Check if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"Windows 11 System Restore Not Working","output":"Check for pending updates for Windows\\nRun the System Restore Troubleshooter\\nVerify available disk space for system restore\\nReconfigure system restore settings\\nTest with a different user account\\nPreventative measures include regularly backing up important files and monitoring system restore functionality."} +{"input":"Application's performance seems to degrade when using specific external peripherals","output":"1. Update external peripheral drivers. 2. Check for updates addressing compatibility issues. 3. Optimize system settings for peripheral usage. 4. Report peripheral-related performance degradation to the application support team."} +{"input":"Challenges in optimizing the application's front-end JavaScript for faster rendering","output":"1. Review and optimize front-end JavaScript code for faster rendering. 2. Check for updates addressing front-end JavaScript optimization challenges. 3. Implement asynchronous loading for JavaScript resources. 4. Report challenges in front-end JavaScript optimization to the application support team."} +{"input":"Acesso pasta J: Laborat\u00f3rioBoa tarde. Por favor liberar meu acesso a pasta J: Laborat\u00f3rio. Atenciosamente.","output":"Check if the user has necessary permissions to access the specified folder on the J: drive. If not, grant the required permissions."} +{"input":"Windows 11 Bluetooth Audio Stuttering","output":"Check for pending updates for Windows\\nUpdate Bluetooth and audio drivers from Device Manager\\nRun the Windows Update Troubleshooter\\nReconfigure Bluetooth audio settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and ensuring Bluetooth audio compatibility."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"1. Review Basis User setup requirements. 2. Confirm user details in the ticket. 3. Initiate Basis User setup for [USERNAME] as per guidelines."} +{"input":"Error installing graphics driver","output":"1. Download and install the latest graphics driver from the manufacturer's website. 2. Uninstall the current graphics driver and reinstall. 3. Check for Windows updates. 4. Restart the computer after installation."} +{"input":"[TICKET ID] - New Support Ticket received - Growout Room phone needs adjustments","output":"1. Verify phone settings and permissions. 2. Check if the adjustments requested are supported on the phone."} +{"input":"Experiencing difficulties in updating contact information in Service-Now","output":"1. Access the contact information section in Service-Now. 2. Attempt to update contact details. 3. Check for any error messages during the update process. 4. Report persistent issues with contact updates to the Service-Now support team."} +{"input":"The plugin's settings menu doesn't load properly.","output":"1. Check if any antivirus or security software is blocking the plugin. 2. Confirm the plugin is enabled in the browser settings. 3. Consider reinstalling the plugin or configuring antivirus settings to allow it."} +{"input":"Continuous increase in CPU usage resulting in diminished efficiency","output":"1. Optimize Windows startup items for faster boot times. 2. Check for malware using reputable antivirus software. 3. Consider upgrading to a more powerful CPU or additional RAM. 4. Run a disk cleanup to free up storage space."} +{"input":"Difficulty in efficiently using the application on devices with curved displays","output":"1. Verify curved display settings in the application. 2. Check for updates addressing curved display-related difficulties. 3. Consider using the application on devices with flat displays. 4. Report curved display-related challenges to the application support team."} +{"input":"Sluggish response times observed when using the application with specific search filters","output":"1. Check compatibility of search filters with the application. 2. Check for updates addressing sluggishness with specific search filters. 3. Consider using default search filters for optimal performance. 4. Report search filter-related sluggish behavior to the application support team."} +{"input":"Skype sem acesso.","output":"Check the user's Skype settings and internet connection. If the issue persists, try reinstalling Skype."} +{"input":"The application becomes unresponsive when dealing with complex queries","output":"1. Simplify complex queries where possible. 2. Check for updates addressing query-related unresponsiveness. 3. Optimize system resources for handling complex queries. 4. Report complex query-related unresponsiveness to the application support team."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Check the AWS IAM permissions for the user associated with [AWS_ACCESS_KEY]. 2. Ensure that the user has the necessary rights to access the shared mailbox. 3. If issues persist"} +{"input":"Mapped drive becomes inaccessible after a system restore.","output":"1. Check the status of the system restore. 2. Reconnect the mapped drive manually. 3. Ensure that the restore process did not affect network configurations."} +{"input":"Der Anwender Kleinsorge. [NAME] hat keinen Zugriff auf das Intranet.","output":"Check if the user has necessary permissions to access the intranet. If not, grant the required permissions."} +{"input":"[TICKET ID] - New Support Ticket received - Scanner Config.","output":"1. Examine the new support ticket related to scanner configuration. 2. Gather details on the scanner configuration request. 3. Provide necessary configurations for the scanner."} +{"input":"Closure of an e-mail account","output":"Check if the user has necessary permissions to close the email account. If not, grant the required permissions."} +{"input":"Consistent elevation in CPU usage causing noticeable reduction","output":"1. Investigate recent driver updates for compatibility issues. 2. Optimize Windows visual effects for improved performance. 3. Check for overheating and ensure proper ventilation. 4. Run a disk cleanup to free up storage space."} +{"input":"[COMPANY] Intranet Editor Rights User","output":"1. Log in to the [COMPANY] system with administrative credentials. 2. Open the user management panel. 3. Locate the user [NAME]. 4. Set the Intranet Editor Rights for the user as specified. 5. Verify the changes by checking the user's access."} +{"input":"My browser crashes every time I open the plugin.","output":"1. Verify the plugin's compatibility with the updated browser version. 2. Check for plugin updates or alternative versions. 3. Consider reaching out to the plugin developer for support or updates."} +{"input":"Error opening a specific photo file","output":"1. Update photo viewer software. 2. Check photo file format compatibility. 3. Update graphics drivers. 4. Run the Windows Photo Viewer Troubleshooter. 5. Check for Windows updates."} +{"input":"Getting 'OneDrive sync is paused' notifications without user action.","output":"1. Manually attempt to pause and resume sync to check if the notifications persist. 2. Review the OneDrive settings for any scheduled pauses. 3. Check for any conflicting applications or security software affecting sync. 4. Ensure your OneDrive client is updated to the latest version."} +{"input":"[TICKET ID] - New Support Ticket received - Missing Updates - [SERVER]","output":"Check if the OS updates have been installed on the server. If not, install the updates."} +{"input":"Microsoft Outlook calendar events missing","output":"1. Check calendar view settings. 2. Verify calendar synchronization. 3. Repair the Outlook data file. 4. Update Outlook to the latest version."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Verificar Conta E-mail","output":"Check the user's email account settings. If there's an issue, troubleshoot as necessary."} +{"input":"Account not receiving Service-Now survey invitations; checking preferences","output":"1. Check survey invitation preferences in the account settings. 2. Ensure the email address is correct for survey invitations. 3. Check email spam or junk folders for misplaced invitations. 4. Report ongoing issues with survey invitations to the Service-Now support team."} +{"input":"Mapped drive prompts 'The semaphore timeout period has expired'.","output":"1. Check for network connectivity issues and resolve any intermittent problems. 2. Verify that the server hosting the shared drive is operational and reachable. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Adjust the 'KeepConn' and 'DrvNoPn' registry settings to extend timeout values. 6. Restart the local device and attempt to remap the drive. 7. Monitor system logs for any errors related to semaphore timeout. 8. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"OneDrive displays 'We couldn't merge changes' errors frequently.","output":"1. Verify OneDrive service status. 2. Restart OneDrive syncing. 3. Ensure files aren't open on multiple devices. 4. Update OneDrive application. 5. Clear OneDrive cache. 6. Reauthorize OneDrive account. 7. If the issue persists, contact OneDrive support."} +{"input":"Light User for external - [TICKET ID] - [NAME] Paula","output":"1. Confirm Light User creation details. 2. Verify user [NAME] Paula's information. 3. Initiate Light User creation based on provided information."} +{"input":"Light User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify the details of the Light User creation request. 2. Create a new Light user account in the system. 3. Set the specified attributes for the user. 4. Set the EA10 value to 4458. 5. Confirm the completion of the user creation process."} +{"input":"Mapped drive becomes inaccessible after recent network adapter modifications.","output":"1. Review recent changes to network adapter settings. 2. Ensure the mapped drive configuration matches the new network settings. 3. Restart the computer and check the drive accessibility."} +{"input":"Windows 10 Start Menu Tiles Missing","output":"Restart Windows Explorer in Task Manager\\n- Run the Start menu troubleshooter\\n- check for pending updates for Windows\\n- Create a new user account and test the Start menu\\n- Perform a System restore to a previous point\\nPreventative measures include regularly updating Windows and monitoring Start menu settings."} +{"input":"Windows 11 Bluetooth not connecting to headphones","output":"1. Update Bluetooth and audio drivers. 2. Forget and re-pair Bluetooth devices. 3. Check headphone battery level. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Printer not responding","output":"1. Check printer connections and restart it. 2. Update printer drivers. 3. Clear print queue and restart the print spooler. 4. Test the printer on another device."} +{"input":"File Share Access - TICKET12345 - John Doe (CompanyA. LocationB)","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Windows 11 Live Tiles Not Updating","output":"Check for pending updates for Windows\\nReset Start menu layout in Settings\\nRun the Windows Update Troubleshooter\\nReconfigure Live Tile settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and adjusting Live Tile preferences."} +{"input":"OneDrive sync fails after reaching a specific file or folder.","output":"1. Check for file-specific issues. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if specific files hinder syncing."} +{"input":"Error updating Windows","output":"1. Run the Windows Update Troubleshooter. 2. Clear the Windows Update cache. 3. Disable antivirus temporarily. 4. Manually download and install Windows updates. 5. Check for pending restarts."} +{"input":"Files deleted from OneDrive reappear after syncing.","output":"1. Check if there are multiple devices syncing conflicting changes. 2. Ensure that the files are deleted from the 'Recycle Bin' in OneDrive. 3. Review OneDrive settings to prevent conflicts during syncing."} +{"input":"Remove File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user's access to the file share has been removed. If not, remove the access."} +{"input":"Windows 11 Taskbar not responding","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable third-party Taskbar customization tools. 4. Perform a clean boot to identify conflicting processes."} +{"input":"The plugin's latest version crashes the browser upon launch.","output":"1. Confirm if the sessions crash is solely due to the plugin. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the plugin to see if the random crashes persist."} +{"input":"Windows 11 File Explorer Not Responding","output":"Check for pending updates for Windows\\nRestart Windows Explorer in Task Manager\\nRun the System File Checker (SFC)\\nReconfigure File Explorer options\\nPerform a clean boot to identify conflicting software\\nPreventative measures include regularly updating Windows and avoiding third-party file management tools."} +{"input":"High CPU utilization causing decline in processing performance","output":"1. Run a thorough malware scan to eliminate potential threats. 2. Monitor CPU temperatures for signs of overheating. 3. Check for software conflicts and update applications. 4. Consider upgrading to a more powerful CPU or additional RAM."} +{"input":"Files added to OneDrive via email attachment don't sync properly.","output":"Check the format of the file and try re-uploading it."} +{"input":"Performance of O365\/M365 hampered by technical issues","output":"1. Run Office Repair Tool for software integrity. 2. Check for system updates and apply if available. 3. Verify account permissions for O365\/M365 services. 4. Contact Microsoft Support for advanced troubleshooting."} +{"input":"Unable to map the drive due to 'Not enough server storage is available' error.","output":"1. Verify that the server hosting the shared drive has sufficient available storage. 2. Check for any network connectivity issues and resolve them. 3. Temporarily disable any firewall or security software to check for interference. 4. Update network drivers on the local device to the latest version. 5. Manually disconnect any existing mapped drives and attempt to map the drive again. 6. Restart the local device and review system logs for any errors related to storage availability. 7. If applicable, compare the server's storage configuration with the required specifications. 8. If the issue persists, contact your network administrator for further assistance."} +{"input":"Windows 10 keyboard shortcuts not working","output":"1. Check for conflicting keyboard shortcuts. 2. Restart Windows Explorer. 3. Verify keyboard settings in Windows. 4. Test on another user account."} +{"input":"Mapped drive shows as 'Disconnected' despite an active network connection.","output":"1. Check for network interruptions or congestion. 2. Restart the computer and check the mapped drive status. 3. Reconnect the mapped drive manually if needed."} +{"input":"[TICKET ID] - New Support Ticket received - Telefonia - n\u00famero 101","output":"Check the user's phone settings and network connection. If there's an issue, troubleshoot as necessary."} +{"input":"Microsoft Excel AutoSave Not Working","output":"Check for pending updates for Microsoft Office\\nEnable AutoSave settings in Excel options\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring AutoSave preferences."} +{"input":"Microsoft Surface Book 3 sudden shutdown","output":"check if the battery needs to be replaced as IT may have reached its capacity limit\\n- Ensure the power cord and adapter are correctly connected and working properly\\n- Disable unused startup programs and services to conserve resources\\n- Run System File Checker and DISM tools to detect and fix corrupted files\\n- Perform a clean install of Windows by creating a bootable media and restoring essential data"} +{"input":"Microsoft Word AutoCorrect Not Working","output":"Check for pending updates for Microsoft Office\\nEnable AutoCorrect settings in Word options\\nRun the Microsoft Office Repair Tool\\nTest with a different document\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring AutoCorrect settings."} +{"input":"I'm unable to uninstall the plugin from my browser.","output":"1. Identify specific conflicts with native browser functionalities. 2. Check for updates or alternative plugins. 3. Consider disabling or uninstalling the conflicting plugin."} +{"input":"North America Portal availibility","output":"Check the availability of the North America portal. If it's down, troubleshoot as necessary."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Microsoft Edge Not Syncing Bookmarks","output":"Check for pending updates for Microsoft Edge\\nClear browsing data and cache\\nRun the Windows Update Troubleshooter\\nReconfigure bookmark sync settings in Microsoft Edge\\nTest with a different user account\\nPreventative measures include regularly updating browsers and managing sync preferences."} +{"input":"Getting 'OneDrive sync is paused' notifications without user action.","output":"1. Manually resume OneDrive syncing. 2. Check system notifications settings. 3. Restart OneDrive application. 4. Update OneDrive. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if issue persists."} +{"input":"Error connecting to a specific remote desktop","output":"1. Verify remote desktop settings. 2. Check for network connectivity. 3. Restart the remote desktop service. 4. Update remote desktop client software. 5. Run the Windows Network Troubleshooter."} +{"input":"Windows Store app not downloading","output":"1. Check internet connection. 2. Clear Microsoft Store cache. 3. Restart Windows Update service."} +{"input":"Okta is locked to previous phone Hello. my Okta is locked to my previous iPhone. (The phone is long gone) and I am unable to check my email anymore on my new iPhone. ([NAME] had the same issue)","output":"1. Verify Okta account settings. 2. Reset Okta password and update phone information."} +{"input":"Printer not working after Windows update","output":"1. Check for printer driver updates. 2. Remove and reinstall the printer. 3. Run the Printer Troubleshooter. 4. Verify printer connectivity and power."} +{"input":"Microsoft Word document showing markup but tracked changes are off","output":"1. Accept or reject all changes in the document. 2. Check document properties for tracking settings. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation."} +{"input":"Microsoft Store App Update Failure","output":"check for pending updates for Windows\\n- Reset Microsoft Store cache using wsreset command\\n- Sign out and Sign back into Microsoft Store\\n- reinstall the problematic app if necessary\\n- Run the Windows Update troubleshooter\\nPreventative measures include regularly checking for and installing Windows updates."} +{"input":"Some folders in OneDrive show 'sync issues' without resolution.","output":"1. Check the activity center for error messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. If the issue persists, contact OneDrive support."} +{"input":"Firefox is not loading the pages after I installed an ad-blocker plugin.","output":"1. Confirm the Flash plugin installation in Safari. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the Flash plugin to prevent crashes."} +{"input":"Computer indicating restart for pending Windows updates","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"Facing 'There are currently no logon servers available' error while mapping the drive.","output":"1. Verify network connectivity. 2. Check logon server availability. 3. Restart drive mapping process. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'no logon servers available' error persists."} +{"input":"Windows 10 display brightness slider missing","output":"1. Update graphics drivers. 2. Check display settings in Power options. 3. Restart the computer. 4. Run the Power Troubleshooter in Settings."} +{"input":"Windows 11 File Explorer crashes","output":"1. Run System File Checker (SFC). 2. Check for Windows updates. 3. Disable preview pane in File Explorer. 4. Perform a clean boot to identify conflicting processes."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Sluggish behavior observed when using the application in specific language settings","output":"1. Check language settings in the application. 2. Verify language pack compatibility. 3. Consider using alternative language settings. 4. Report language-related performance issues to the application developer."} +{"input":"Error opening a specific website in Safari","output":"1. Clear Safari's cache and cookies. 2. Disable Safari extensions. 3. Update Safari to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer."} +{"input":"OneDrive folders display 'sync pending' but don't sync.","output":"Try signing out and signing back into your OneDrive account."} +{"input":"desbloquear user","output":"1. Unlock user account. 2. Verify if there are any issues with the user account."} +{"input":"External Monitor Not Detected","output":"Windows 11 Home check cable connections and Monitor power\\n- Update graphics drivers from NVIDIA website\\n- Try a different display port or cable\\n- check display settings in Windows\\n- test the Monitor on another computer\\nPreventative measures involve avoiding abrupt removal of external monitors and regularly checking cable connections."} +{"input":"Internet Explorer not opening websites","output":"1. Check for Windows updates. 2. Reset Internet Explorer settings. 3. Disable unnecessary add-ons. 4. Test with another browser to isolate the issue."} +{"input":"Create new DG in[LOCATION]OUPlease create a new Distribution Group that I can add and remove users in AD. It should be called [SERVER] and the email address should be the same.","output":"1. Check if the OU exists and is accessible. 2. Verify group name and email address uniqueness."} +{"input":"Encountering 'The specified server cannot perform the requested operation' intermittently during file access on the mapped drive.","output":"1. Check server capabilities and file access permissions. 2. Verify if specific files trigger the error and investigate them. 3. Ensure network stability and server connectivity."} +{"input":"Solicita\u00e7\u00e3o - Passar anti virus na minha maquina ( Acesso bloqueado)","output":"Check the user's access to the antivirus software. If there's an issue, troubleshoot as necessary."} +{"input":"OneDrive shows 'some files failed to sync' repeatedly.","output":"1. Identify the files that are failing to sync. 2. Check for any special characters or file types causing the sync failure. 3. Review the OneDrive logs for specific error messages. 4. Manually attempt to upload the problematic files to identify any issues."} +{"input":"Mapped drive becomes read-only","output":"1. Check network status. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'unexpected network error' prompts persist."} +{"input":"Challenges in completing Windows restart for updates","output":"1. Check Windows Update settings for pending updates. 2. Schedule a system restart during non-working hours. 3. Adjust \"Active Hours\" to prevent automatic restarts. 4. Troubleshoot any update-related errors."} +{"input":"The plugin's functionalities are not working as expected.","output":"1. Verify the plugin's compatibility with the browser. 2. Check for updates or alternative versions. 3. Consider reaching out to the plugin developer for guidance or seeking alternative plugins."} +{"input":"Microsoft Word page numbering issues","output":"1. Check section breaks in the document. 2. Disable automatic page numbering. 3. Update Microsoft Word to the latest version. 4. Repair the Office installation."} +{"input":"[TICKET ID] - New Support Ticket received - Inclusao de Pessoas","output":"Check the user's permissions to include people. If there's an issue, troubleshoot as necessary."} +{"input":"Error saving changes in a specific document","output":"1. Save the document with a different name. 2. Check for updates in the associated application. 3. Repair the application through Control Panel. 4. Try saving the document in a different format. 5. Check for file corruption using file recovery tools."} +{"input":"Encountering 'OneDrive is unable to sync changes' errors.","output":"1. Check if there are any file or folder naming conflicts. 2. Review the error message for specific details on the sync failure. 3. Pause and resume sync to trigger a reevaluation of changes. 4. Ensure your OneDrive client is up-to-date."} +{"input":"[COMPANY] Servicedesk Agents Zugriff auf [LOCATION] OU erm\u00f6glichen","output":"1. Confirm OU access requirements for [COMPANY] Servicedesk agents. 2. Verify agent permissions. 3. Ensure network connectivity. 4. Investigate any reported issues with OU access."} +{"input":"I'm experiencing frequent plugin-related browser crashes.","output":"1. Confirm the absence of the plugin in the browser's extensions list. 2. Check for updates or alternative versions of the plugin. 3. Consider reinstalling the plugin or reaching out to the developer for assistance."} +{"input":"O365\/M365 technical difficulties","output":"1. Check Microsoft 365 Service Status for ongoing issues. 2. Clear browser cache and cookies. 3. Update the web browser to the latest version. 4. Visit Microsoft 365 Help Center for self-help resources. 5. Contact Microsoft Support for personalized assistance. 6. Monitor online forums for reported outages affecting Microsoft 365 services."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"Check the user's basic settings and permissions. If there's an issue, troubleshoot as necessary."} +{"input":"Files uploaded to OneDrive disappear after a while.","output":"1. Check the OneDrive recycle bin for the disappeared files. 2. Review the activity logs for any reported issues with the files. 3. Verify that the files are not moved or deleted manually on other devices. 4. If the issue persists, consider contacting OneDrive support."} +{"input":"Microsoft Excel Pivot Table Not Refreshing","output":"Check for pending updates for Microsoft Office\\nManually refresh pivot table in Excel\\nRun the Microsoft Office Repair Tool\\nTest with a different workbook\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring pivot table data sources."} +{"input":"Remove File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user's access to the file share has been removed. If not, remove the access."} +{"input":"[TICKET ID] - New Support Ticket received - activacion[LOCATION]equipo [SERVER]","output":"1. Verify equipment details and permissions. 2. Check if the activation process is successful."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"OneDrive shows 'some files failed to sync' repeatedly.","output":"1. Identify the specific files that fail to sync. 2. Check for special characters or file types causing syncing issues. 3. Reauthorize or sign in to your Microsoft account on OneDrive."} +{"input":"Missing connection to all securitytools on system [SERVER]","output":"1. Investigate the missing connection to security tools on [SERVER]. 2. Check for details on the security tool connections. 3. Restore or establish connections as necessary."} +{"input":"Encountering 'The semaphore timeout period has expired' intermittently while accessing the mapped drive.","output":"1. Verify network stability. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Reauthorize OneDrive account. 5. Contact OneDrive support if 'timeout expired' error persists intermittently."} +{"input":"Operational challenges with O365\/M365, seeking assistance","output":"1. Verify internet connection stability. 2. Run Windows Update for the latest updates. 3. Check for conflicting browser extensions. 4. Reinstall O365\/M365 applications."} +{"input":"Ongoing high CPU usage causing decline in processing speeds","output":"1. Run a comprehensive antivirus scan for potential threats. 2. Optimize startup programs for faster boot times. 3. Consider upgrading to a Solid State Drive (SSD) for improved performance. 4. Check for Windows performance updates."} +{"input":"Change of character on user principal name","output":"1. Verify user's account details. 2. Check if there are any unauthorized changes in the user principal name."} +{"input":"Windows 10 Blue Screen of Death (BSOD)","output":"- Check for recently installed or updated drivers\\n- Run Windows Memory Diagnostic to check for RAM issues\\n- Perform a system restore to a previous stable state\\n- Update Windows to the latest version\\n- Check for overheating and clean the computer's int"} +{"input":"Windows Update Stuck","output":"Restart the Windows Update service in Services\\n- Run the Windows Update troubleshooter\\n- Clear the Windows Update cache\\n- check for Disk space availability\\n- manually Download and install the update\\nPreventative measures include regularly checking for and installing Windows updates."} +{"input":"Permission for Skype","output":"Check if the user has necessary permissions to use Skype. If not, grant the required permissions."} +{"input":"Unexplained delays in processing and displaying data within specific forms","output":"1. Optimize system resources for processing and displaying forms. 2. Check for updates addressing form-related processing delays. 3. Consider using alternative form formats. 4. Report form-related processing delays to the application support team."} +{"input":"Windows 10 Boot Time Slow","output":"Check for pending updates for Windows\\nOptimize startup programs in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure boot options in System Configuration\\nTest with a different user account\\nPreventative measures include regularly updating Windows and managing startup applications."} +{"input":"[TICKET ID] - New Support Ticket received - Reinstalar VPN. no Computador do rtc. [NAME].","output":"Check the VPN installation on the specified computer. If there's an issue, reinstall the VPN."} +{"input":"Edge is crashing after I installed a new image viewer plugin.","output":"1. Confirm the video conferencing plugin installation in Chrome. 2. Check for conflicts with other plugins. 3. Troubleshoot any issues causing browser freezes during plugin usage."} +{"input":"Microsoft Edge Not Opening PDFs","output":"Clear browser cache and cookies\\n- Reset PDF association settings in Control Panel\\n- Update Microsoft Edge to the latest version\\n- Disable PDF viewer extensions in Edge\\n- test opening PDFs in a different browser\\nPreventative measures include regularly updating browsers and adjusting PDF settings."} +{"input":"Chrome browser freezes when I try to use the video conferencing plugin.","output":"1. Confirm the ad-blocker plugin installation in Firefox. 2. Check plugin settings for pop-up ad blocking. 3. Troubleshoot any issues preventing the ad-blocker from working."} +{"input":"Experiencing difficulties in efficiently using the application during webinars or virtual meetings","output":"1. Check internet connection stability during webinars. 2. Verify virtual meeting platform compatibility. 3. Consider using alternative platforms for webinars or virtual meetings. 4. Report webinar or virtual meeting-related difficulties to the application support team."} +{"input":"Windows Search not working","output":"1. Restart Windows Search service. 2. Rebuild the search index. 3. Check for Windows updates. 4. Run the System File Checker (SFC)."} +{"input":"Microsoft Excel formulas not updating automatically","output":"1. Check calculation settings in Excel. 2. Verify formula references. 3. Disable manual calculation mode. 4. Update Microsoft Excel to the latest version."} +{"input":"Windows 10 Mouse Pointer Disappearing","output":"Check for pending updates for Windows\\nUpdate graphics drivers from Device Manager\\nReconfigure mouse pointer settings in Control Panel\\nRun the Windows Update Troubleshooter\\nTest with a different user account\\nPreventative measures include regularly updating Windows and using compatible mouse drivers."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Microsoft Outlook email not syncing with server","output":"1. Adjust video quality settings by clicking the three dots beside the camera icon and selecting \u0091Show more options\u0092. Then choose the appropriate setting based on network conditions. 2. Check bandwidth utilization using an online speed test tool. 3. Test the call between two computers on the same WiFi network to eliminate potential interference factors. 4. Consider switching to another browser, especially when joining large meetings or presentations."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Unusually high CPU levels causing noticeable slowdown","output":"1. Review recent software installations for potential conflicts. 2. Adjust power settings for better CPU management. 3. Run Windows Update to ensure the system is up to date. 4. Consider upgrading RAM for enhanced multitasking capabilities."} +{"input":"[TICKET ID] - New Support Ticket received - instalacion de onedrive","output":"1. Investigate reported issues with OneDrive installation. 2. Check for available updates. 3. Resolve any identified issues with the installation process."} +{"input":"Windows 11 System Restore Not Working","output":"Check for pending updates for Windows\\nRun System Restore in Safe Mode\\nReconfigure system restore settings in Control Panel\\nPerform a clean boot to identify conflicting software\\nTest with a different user account\\nPreventative measures include regularly updating Windows and creating restore points before system changes."} +{"input":"Windows 10 Start Menu not responding","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Re-register Start Menu components. 4. Perform a System Restore to a previous stable state."} +{"input":"[TICKET ID] - New Support Ticket received - Computador Backup para trabalho externo","output":"1. Check external backup computer settings. 2. Verify the provided ticket ID."} +{"input":"Printer at my desk is hesitating again & I have lost Google","output":"1. Investigate the reported issue of printer hesitation at the desk. 2. Check for details on the printer behavior. 3. Address the printer hesitation problem and restore Google access."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Slow performance observed when using the application with other software","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Monitor resource usage when using other software concurrently. 4. Optimize application settings for compatibility with other software. 5. Consider upgrading hardware components for improved performance in conjunction with"} +{"input":"Error opening a specific email attachment","output":"1. Check for updates in the email client. 2. Repair the email client through Control Panel. 3. Try opening the email attachment on another computer. 4. Check for file corruption in the email attachment. 5. Verify available disk space."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - missing [ADDRESS] and [ADDRESS]","output":"Check for the missing [ADDRESS] and [ADDRESS]. If they are missing, add them."} +{"input":"External hard drive not recognized","output":"1. Test the external drive on another computer. 2. Change the USB cable. 3. Update USB drivers. 4. Run the Hardware and Devices Troubleshooter."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] -","output":"1. Examine the new support ticket for Basis User without a specified username. 2. Gather details on the reported issue. 3. Investigate and resolve the Basis User issue."} +{"input":"Microsoft Edge not playing audio on certain websites","output":"1. Clear browser cache. 2. Check audio settings in Windows. 3. Update Microsoft Edge to the latest version. 4. Test audio on another browser."} +{"input":"[TICKET ID] - New Support Ticket received - Pagina web del[LOCATION]( IDASE)","output":"1. Gather information about the issue with the [LOCATION] website. 2. Check the website settings and configuration. 3. Troubleshoot and resolve the problem with accessing the [LOCATION] website."} +{"input":"Facing 'The network BIOS command limit has been reached' intermittently while accessing the mapped drive.","output":"1. Check for network congestion or limitations. 2. Verify BIOS settings on the involved systems. 3. If the issue persists, consider adjusting BIOS settings or network configurations."} +{"input":"Persistent increase in CPU utilization impacting processing speeds","output":"1. Review recent software installations for potential conflicts. 2. Adjust power settings for better CPU management. 3. Run Windows Update to ensure the system is up to date. 4. Consider upgrading RAM for enhanced multitasking capabilities."} +{"input":"Delays when using the application with specific screen resolutions","output":"1. Verify screen resolution settings in the application. 2. Check for updates addressing resolution-related delays. 3. Consider using recommended screen resolutions. 4. Report resolution-related delays to the application support team."} +{"input":"The new ad-blocker plugin I installed is not blocking any ads on Safari.","output":"Check your ad-blocker settings to ensure it's configured correctly."} +{"input":"Windows 11 search not finding files","output":"1. Rebuild the search index. 2. Check search settings in Windows. 3. Run Windows Update. 4. Verify that the files are not excluded from search."} +{"input":"Unresolved pending reboots on Windows system for updates","output":"1. Open Command Prompt as Administrator and run \"gpupdate \/force\". 2. Check for any active installations in Windows Update. 3. Manually restart the system. 4. If the issue persists, check Windows Event Viewer for related errors."} +{"input":"Delays when navigating through different sections of the application","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Consider upgrading hardware components for better performance."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. ESBA)Service Request: File Share Access Grant access to file share for the following user: [NAME] ([COMPANY]. ESBA) (Username: [USERNAME]) Access Type: (RW) Read \/ Write File Share: Hello. I need [NAME] to have access to the rh (\/\/[SERVER]) (L:). Please contact [NAME] or [NAME] for further information. Thank you. [NAME] Requestor: [NAME] ([COMPANY]. ESBA) Comment:","output":"1. Verify the details of the file share access request. 2. Grant access to the specified file share (rh) on \/\/[SERVER] (L:) for user [NAME]. 3. Contact [NAME] or [NAME] for additional information if needed."} +{"input":"Sluggish response times observed when using the application with specific financial models","output":"1. Check financial model compatibility with the application. 2. Check for updates addressing financial model-related sluggishness. 3. Optimize system settings for handling financial models. 4. Report financial model-related sluggish behavior to the application support team."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"1. Verify user's permissions for shared mailbox. 2. Check if the AWS access key is valid."} +{"input":"The plugin crashes specifically when visiting media-rich websites.","output":"1. Verify if other plugins are causing conflicts with the latest version. 2. Check for updates or alternative versions of the plugin. 3. Consider disabling the problematic plugin until a resolution is found."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Initiated by [COMPANY][LOCATION]- Vulnerable Intel[LOCATION]on [SERVER]","output":"Check the server for Intel vulnerabilities. Apply necessary patches or updates to mitigate the vulnerabilities."} +{"input":"Account not receiving Service-Now event invitations; checking email filters","output":"1. Check event invitation preferences in the account settings. 2. Ensure the email address is correct for event invitations. 3. Check email spam or junk folders for misplaced invitations. 4. Report ongoing issues with event invitations to the Service-Now support team."} +{"input":"Windows 10 Bluetooth not discovering devices","output":"1. Update Bluetooth drivers. 2. Restart Bluetooth services. 3. Check for Windows updates. 4. Run the Bluetooth Troubleshooter in Settings."} +{"input":"Mapped drive prompts 'The network path was not found' repeatedly during access attempts.","output":"1. Verify the network path for the mapped drive. 2. Check network permissions for the shared drive. 3. Ensure the drive is still shared on the network."} +{"input":"Error accessing a specific network drive","output":"1. Re-map the network drive. 2. Check network permissions. 3. Restart the computer and router. 4. Run the Windows Network Troubleshooter. 5. Disable and re-enable the network adapter."} +{"input":"The plugin's installation progress bar freezes halfway.","output":"1. Confirm if the plugin is compatible with the browsers you're using. 2. Check for updates or alternative versions of the plugin. 3. Report the erratic behavior to the plugin developer for further investigation."} +{"input":"VPN Connection Drops","output":"check for conflicts with third-party Security software\\n- Update network drivers from Device Manager\\n- Adjust VPN settings for stability\\n- Try a different VPN server location\\n- reinstall the VPN client software\\nPreventative measures include regularly updating VPN client software and selecting stable server locations."} +{"input":"Error connecting to a specific VPN server","output":"1. Check internet connection. 2. Verify VPN server details. 3. Update VPN client software. 4. Restart the router. 5. Contact the VPN service provider for assistance."} +{"input":"Internet Explorer won't let me disable the JavaScript plugin.","output":"1. Navigate to Edge settings and extensions. 2. Attempt to enable the new ad-blocker plugin. 3. If enabling fails, check for browser updates and try again."} +{"input":"Error connecting to a specific database","output":"1. Check database server connection. 2. Verify database credentials. 3. Restart the database server. 4. Update database client software. 5. Run the Windows Network Troubleshooter."} +{"input":"Microsoft Teams screen sharing not working","output":"1. Update Microsoft Teams to the latest version. 2. Check Teams meeting settings. 3. Restart the computer. 4. Run the Teams diagnostic tool."} +{"input":"Microsoft Outlook not receiving emails from certain senders","output":"1. Check Outlook filter settings. 2. Verify email account settings. 3. Disable email rules temporarily. 4. Repair the Outlook data file."} +{"input":"Mapped drive disappears from the file explorer after a system update.","output":"1. Verify that the mapped drive still exists on the server and is accessible. 2. Check for any network connectivity issues and resolve them. 3. Temporarily disable any firewall or security software to check for interference. 4. Update network drivers on the local device to the latest version. 5. Manually disconnect and attempt to reconnect the mapped drive"} +{"input":"Application performance issues impacting the completion of critical workflows","output":"1. Prioritize critical workflows for optimization. 2. Check for updates addressing workflow-related performance issues. 3. Optimize system settings for critical workflows. 4. Report workflow-related performance issues to the application support team."} +{"input":"Shared Mailbox Access - [ADDRESS] - [EMAIL]","output":"1. Access the mailbox settings in the mail server. 2. Verify the permissions for the user associated with [ADDRESS]. 3. If necessary"} +{"input":"Files uploaded to OneDrive show as 'waiting to upload' forever.","output":"1. Verify your internet connection stability. 2. Pause and resume sync to trigger a reevaluation of changes. 3. Check if there are any specific files causing the perpetual waiting. 4. Ensure your OneDrive client is updated to the latest version."} +{"input":"Microsoft Teams unable to join meeting with error 500","output":"1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the computer. 4. Verify Teams meeting settings."} +{"input":"OneDrive sync status is 'sync pending' for all files indefinitely.","output":"1. Check for any server-side issues with OneDrive. 2. Verify if there are network or firewall settings affecting sync. 3. Reauthorize or sign in to your Microsoft account on OneDrive."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"OneDrive sync fails, showing 'connection lost' errors.","output":"1. Check your internet connection and resolve any connectivity issues. 2. Verify if there are firewall or proxy settings affecting OneDrive. 3. Reauthorize or sign in to your Microsoft account on OneDrive."} +{"input":"[TICKET ID] - New Support Ticket received - Cant login to Skype","output":"1. Examine the new support ticket regarding inability to log in to Skype. 2. Gather details on the login issues. 3. Determine the steps required to resolve the Skype login problem."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - Basis User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])","output":"Verify the user's account settings and permissions. Check the system logs for any errors or anomalies."} +{"input":"Microsoft Teams chat messages not syncing across devices","output":"1. Update Microsoft Teams to the latest version. 2. Check internet connection. 3. Restart the Teams application. 4. Sign out and sign back in to Teams."} +{"input":"spam. please block it RV: Quality & Regulatory Trends in the Crop Science Industry","output":"1. Mark the email as spam. 2. Consider adjusting spam filter settings."} +{"input":"Microsoft Word auto-save not working","output":"1. Check auto-save settings in Word. 2. Repair the Office installation. 3. Verify document permissions. 4. Update Microsoft Word to the latest version."} +{"input":"Microsoft Excel frozen when opening large files","output":"1. Check for updates in Excel. 2. Disable automatic calculation in large workbooks. 3. Run Excel in safe mode. 4. Increase available memory on the system."} +{"input":"Windows 10 notification center not opening","output":"1. Restart Windows Explorer. 2. Check for Windows updates. 3. Disable unnecessary startup programs. 4. Run the System File Checker (SFC)."} +{"input":"Encountering 'The specified network resource or device is no longer available' while accessing the mapped drive.","output":"1. Check for network connectivity issues and resolve any intermittent problems. 2. Verify that the server hosting the shared drive is operational and reachable. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Manually disconnect and attempt to reconnect the mapped drive. 6. Review system logs for any errors related to the unavailable network resource. 7. If applicable, adjust power settings to prevent the network adapter from entering a low-power state. 8. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Facing 'The specified server cannot perform the requested operation' intermittently while attempting to map the drive.","output":"1. Verify server settings and capabilities. 2. Check for any recent changes to server operations. 3. Ensure network connectivity to the server is stable."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"1. Process the request for file share access. 2. Identify the specific user ([NAME]) and location details. 3. Grant the necessary access permissions as requested."} +{"input":"Internet Explorer is running slow with the new Java plugin.","output":"1. Access the Edge settings and extensions. 2. Verify the JavaScript plugin installation. 3. Troubleshoot any issues preventing the plugin activation."} +{"input":"External hard drive not recognized","output":"1. Check USB connections and try a different port. 2. Update USB drivers. 3. Test the hard drive on another PC. 4. Run disk management to check for drive recognition issues."} +{"input":"OneDrive sync fails, showing 'connection lost' errors.","output":"1. Verify your internet connection stability. 2. Check if any security software or firewall settings block OneDrive connectivity. 3. Restart your router or modem to ensure a stable connection. 4. If the issue persists, consider reinstalling OneDrive."} +{"input":"Permission for Skype","output":"Check if the user has necessary permissions to use Skype. If not, grant the required permissions."} +{"input":"The browser doesn't recognize the installed plugin.","output":"1. Identify specific functionalities not working. 2. Check for updates or alternative plugins. 3. Consider reaching out to the plugin developer for support or updates."} +{"input":"Windows 10 USB ports not recognizing devices","output":"1. Test the USB device on another port. 2. Update USB drivers. 3. Check for Windows updates. 4. Run the Hardware and Devices Troubleshooter."} +{"input":"Facing 'The local device name is already in use' error when mapping the drive.","output":"Try using a different drive letter for mapping."} +{"input":"Windows 11 Sleep Mode Waking Up Randomly","output":"Check for pending updates for Windows\\nRun the Power Troubleshooter\\nIdentify and disable wake timers\\nUpdate network adapter drivers\\nTest with a different user account\\nPreventative measures include managing power settings, adjusting wake timers, and updating drivers regularly."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Error copying files","output":"1. Check destination folder permissions. 2. Run the System File Checker (SFC). 3. Disable antivirus temporarily. 4. Check for disk errors using CHKDSK. 5. Update device drivers."} +{"input":"Windows 10 Start Menu Tiles Missing","output":"Check for pending updates for Windows\\nReset Start menu layout in Settings\\nRun the Start Menu Troubleshooter\\nReconfigure Live Tile settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring Live Tile behavior."} +{"input":"I am not able to uninstall a plugin from my Edge browser.","output":"1. Identify the video conferencing plugin causing lag. 2. Check for updates or alternative plugins. 3. Test the browser performance without the plugin to compare."} +{"input":"Persistent high CPU utilization causing slowdown in processing speeds","output":"1. Examine recent system changes or updates. 2. Utilize Performance Monitor to identify CPU-intensive tasks. 3. Clean up temporary files and unnecessary applications. 4. Consider upgrading to a more powerful CPU if needed."} +{"input":"Microsoft Word Header\/Footer Not Showing","output":"Check for pending updates for Microsoft Office\\nReset header\/footer preferences in Word\\nRun the Microsoft Office Repair Tool\\nTest with a different document\\nVerify Microsoft 365 subscription status\\nPreventative measures include regularly updating Microsoft Office and monitoring header\/footer settings."} +{"input":"Microsoft Edge not syncing favorites","output":"1. Check browser sync settings. 2. Sign out and sign back in to Microsoft Edge. 3. Update Microsoft Edge to the latest version. 4. Reset sync data in Edge settings."} +{"input":"OneDrive fails to sync after moving files between folders","output":"1. Verify that the destination folder has sufficient space and proper permissions. 2. Ensure there are no conflicts with file names during the move operation. 3. Manually initiate a sync or use the 'Sync Now' option in the OneDrive settings. 4. Check for any file or folder exclusions in the OneDrive settings. 5. Disable any file or folder backup software that might interfere with OneDrive sync. 6. Review the Windows File Explorer logs for potential errors during the file move. 7. Monitor the file move progress through the OneDrive activity center. 8. If possible, revert the file move and try moving the files again. 9. Ensure that both the source and destination folders are not excluded from syncing. 10. Contact Microsoft Support for advanced troubleshooting."} +{"input":"initiated by[LOCATION]: System [SERVER] is running an unsupported Windows 10 build","output":"1. Verify Windows 10 build compatibility. 2. Check for available updates or consider an OS upgrade."} +{"input":"Microsoft Word document not opening from email","output":"1. Save the document locally before opening. 2. Check Outlook attachment settings. 3. Repair the Office installation. 4. Update Microsoft Word to the latest version."} +{"input":"Light User - [USERNAME] - [NAME] ([COMPANY]. [LOCATION])Service Request: Light User Create Light user for [NAME] ([COMPANY]. [LOCATION]) Firstname: [NAME] Lastname: [NAME]ailaddress: [EMAIL] Phone: Cost Center: [PHONE] Company: [COMPANY] S.A. Department: KW-[ADDRESS] [ADDRESS] \u2013 Zona Rural. ZIP:[LOCATION][ADDRESS] City: [ADDRESS] Country: [ADDRESS] Location:[LOCATION] Office: Important: Please set the EA10 to the following value: 10166 (leave blank. when empty) Desired date: Jan 24 2019 3:00AM Requestor: [NAME] ([COMPANY]. [LOCATION]) Additional information:","output":"1. Process the service request for creating a Light User. 2. Collect the required user details"} +{"input":"Microsoft Excel chart not updating with new data","output":"1. Verify chart data source. 2. Refresh the chart manually. 3. Check for Excel updates. 4. Test on a new Excel workbook."} +{"input":"Error accessing a specific network drive","output":"1. Re-map the network drive. 2. Check network permissions. 3. Restart the computer and router. 4. Run the Windows Network Troubleshooter. 5. Disable and re-enable the network adapter."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Verify if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Shared Mailbox Access - [TICKET ID] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Windows 11 Wi-Fi not auto-connecting","output":"1. Forget and reconnect to the Wi-Fi network. 2. Update network drivers. 3. Reset Wi-Fi settings in Network settings. 4. Run the Network Troubleshooter in Settings."} +{"input":"OneDrive continuously displays 'Sync pending,' causing delays in updating files across devices despite repeated syncing attempts.","output":"1. Verify sufficient storage on OneDrive. 2. Check for any ongoing service disruptions. 3. Restart OneDrive syncing. 4. Confirm file and folder names adhere to OneDrive guidelines. 5. Reset OneDrive settings. 6. Reinstall OneDrive application. 7. Report persistent issues to OneDrive support."} +{"input":"Windows 11 Wi-Fi not connecting","output":"1. Update network drivers. 2. Forget and reconnect to the Wi-Fi network. 3. Restart the router. 4. Run the Network Troubleshooter in Settings."} +{"input":"Mapped drive fails to connect after changing the network password.","output":"Ensure the new network password is correct and try reconnecting the drive."} +{"input":"Printer OFFLinePerdi conex\u00e3o com a impressora. J\u00e1 reiniciei o computador e a impressora v\u00e1rias vezes e n\u00e3o adianta. Sempre PRINTER OFFLINE. Por favor. pode me ajudar?","output":"Check the user's printer connection. If there's an issue, troubleshoot as necessary."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify user [NAME]'s permissions for the specified file share. 2. Check the file share status. 3. Ensure the server is accessible. 4. Investigate any recent changes in permissions or file share settings."} +{"input":"Shared Mailbox Access - TICKET12347 - email@example.com","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role - The Skype of user [USERNAME] can\u2019t work normally","output":"1. Gather information about the user's Skype issue. 2. Check the Skype settings and configuration for user [USERNAME]. 3. Troubleshoot and resolve the Skype problem."} +{"input":"[TICKET ID] - A Support Ticket was forwarded to your role -[LOCATION]feature unsable","output":"Check the [LOCATION] feature. If it's not working, troubleshoot the issue."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Syncing issues arise with large files in OneDrive.","output":"1. Check for file size limits in OneDrive. 2. Verify available storage space. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if syncing issues persist with large files."} +{"input":"Chrome is not blocking pop-up ads with the new ad-blocker plugin.","output":"1. Verify the plugin reinstallation process. 2. Check for any residual files from the previous installation. 3. Consider checking the plugin's official support resources for specific troubleshooting steps."} +{"input":"Issues with Service-Now account password synchronization across platforms","output":"1. Verify password synchronization settings across platforms. 2. Update passwords on each platform to ensure synchronization. 3. Check for any error messages during password synchronization. 4. Report persistent password synchronization issues to the Service-Now support team."} +{"input":"Printer not responding","output":"1. Check printer connection and network. 2. Update Printer driver. 3. Clear print queue. 4. Restart Print Spooler service."} +{"input":"Windows 11 screen flickering issues","output":"1. Update graphics drivers. 2. Adjust display refresh rate. 3. Disable hardware acceleration in applications. 4. Test on another monitor."} +{"input":"Windows 10 High Disk Usage","output":"Check for pending updates for Windows\\nOptimize startup programs in Task Manager\\nRun the Windows Update Troubleshooter\\nReconfigure virtual memory settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring disk usage patterns."} +{"input":"Microsoft Excel formulas not calculating","output":"1. Check calculation settings in Excel. 2. Verify formula syntax and cell references. 3. Disable third-party Excel add-ins. 4. Update Microsoft Excel to the latest version."} +{"input":"Windows Activation Error","output":"Activate Windows using the product key\\n- Run the Windows Activation troubleshooter\\n- check for Windows updates and install any pending updates\\n- Verify System date and time settings\\n- Contact Microsoft Support for assistance\\nPreventative measures include activating Windows promptly after installation and keeping the System date and time accurate."} +{"input":"Initiated by [COMPANY][LOCATION]- Vulnerable SQL-Server on [SERVER]","output":"1. Verify server details and permissions. 2. Check if there are any security vulnerabilities on the SQL-Server."} +{"input":"[PASSWORD] - New Support Ticket received - Problema con contrase\u00f1a","output":"Check the user's password settings. If there's an issue, troubleshoot as necessary."} +{"input":"Microsoft Teams microphone not working in meetings","output":"1. Check microphone settings in Teams. 2. Update audio drivers. 3. Restart the Teams application. 4. Test the microphone in another application."} +{"input":"Windows 11 Volume Mixer Not Remembering Settings","output":"Check for pending updates for Windows\\nReset volume mixer settings in Sound options\\nRun the Windows Update Troubleshooter\\nReconfigure individual app volume settings\\nTest with a different user account\\nPreventative measures include regularly updating Windows and monitoring volume mixer behavior."} +{"input":"[TICKET ID] - New Support Ticket received - Top Ronda 3 Software Config.","output":"Verify if the user has necessary permissions to configure the software. If not, grant the required permissions."} +{"input":"OneDrive displays 'We couldn't merge changes' errors frequently.","output":"1. Resolve conflicts manually. 2. Check for file locks. 3. Restart OneDrive syncing. 4. Update OneDrive application. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'merge changes' persists."} +{"input":"Unable to open Excel files from email","output":"1. Verify user's email settings and permissions. 2. Check if the Excel files are corrupted."} +{"input":"Mapped drive shows files as 'Read-only' despite having write permissions.","output":"Ensure you have the necessary permissions to write to the drive."} +{"input":"access to s3 bucket","output":"1. Check the AWS IAM permissions for the user requesting access. 2. Ensure that the user has the necessary S3 bucket access rights. 3. If issues persist"} +{"input":"Experiencing delays when accessing live chat support within the application","output":"1. Check internet connection stability. 2. Verify live chat support system status. 3. Consider using alternative support channels. 4. Report live chat support delays to the application support team."} +{"input":"cant connect to Folder GROUPS","output":"Check the user's access to the specified folder. If there's an issue, troubleshoot the connection problem."} +{"input":"[TICKET ID] - New Support Ticket received - Instala\u00e7\u00e3o software para ponto eletr\u00f4nico","output":"1. Gather information about the specific software installation request. 2. Identify the software for the electronic point system. 3. Install the software on the user's computer following standard procedures."} +{"input":"The plugin's interface is distorted on my browser.","output":"1. Identify the specific plugin causing browser freezes. 2. Check for updates or alternative plugins. 3. Consider disabling the problematic plugin to prevent further freezes."} +{"input":"[TICKET ID] - New Support Ticket received - Phone - Okta","output":"Check the user's phone connection to Okta. If there's an issue, troubleshoot as necessary."} +{"input":"Windows Blue Screen during Hibernate","output":"check for driver updates from Device Manager\\n- Disable fast startup in power options\\n- Run Windows Memory Diagnostic Tool\\n- check for Disk errors using CHKDSK\\n- Update BIOS to the latest version\\nPreventative measures include regularly updating drivers and avoiding interruptions during hibernate."} +{"input":"Facing 'The local device name is already in use' error when mapping the drive.","output":"1. Choose a unique local device name not currently in use. 2. Manually disconnect any existing mapped drives using the conflicting device name. 3. Verify that there are no lingering connections to the device name in File Explorer. 4. Restart the local device and attempt to map the drive again. 5. If the issue persists, contact your network administrator for further assistance."} +{"input":"Basis User - [USERNAME] -Service Request: Basis User","output":"Verify if the user account is created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"I can't seem to uninstall a plugin from my Firefox browser.","output":"1. Confirm the media player plugin installation in Safari. 2. Check for known compatibility issues. 3. Consider disabling or uninstalling the plugin to address functionality problems."} +{"input":"Microsoft Outlook Not Receiving Emails","output":"Check for pending updates for Microsoft Office\\nRun the Microsoft Office Repair Tool\\nReconfigure email account settings\\nVerify Microsoft 365 subscription status\\nTest with a different Outlook profile\\nPreventative measures include regularly updating Microsoft Office and monitoring email account activity."} +{"input":"Remove File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user's access to the file share has been removed. If not, remove the access."} +{"input":"Error opening Microsoft Edge","output":"1. Check for Microsoft Edge updates. 2. Clear browser cache and cookies. 3. Disable Microsoft Edge extensions. 4. Reset Microsoft Edge settings. 5. Check for Windows updates."} +{"input":"Windows Calculator App Not Calculating","output":"check for pending updates for Windows\\n- Reset Calculator app preferences in settings\\n- repair or reinstall Calculator app\\n- test with a different Calculator application\\n- Run the Windows Store Apps troubleshooter\\nPreventative measures include regularly updating Windows and using alternative Calculator apps."} +{"input":"access to s3 bucket","output":"1. Check the AWS IAM permissions for the user requesting access. 2. Ensure that the user has the necessary S3 bucket access rights. 3. If issues persist"} +{"input":"Experiencing challenges with the application's garbage collection strategy","output":"1. Review and optimize the garbage collection strategy in the application. 2. Check for updates addressing garbage collection challenges. 3. Adjust garbage collection parameters for better performance. 4. Report challenges in garbage collection strategy to the application support team."} +{"input":"Solicita\u00e7\u00e3o - Passar anti virus na minha maquina ( Acesso bloqueado)","output":"Check the user's access to the antivirus software. If there's an issue, troubleshoot as necessary."} +{"input":"There's a constant pop-up error related to the plugin on my browser.","output":"1. Confirm the plugin settings inaccessibility. 2. Check for updates or alternative versions of the plugin. 3. Consider reaching out to the plugin developer for support or updates."} +{"input":"Windows Search Not Finding Files","output":"Rebuild the search index in Indexing options\\n- check for pending updates for Windows\\n- Run the Windows search troubleshooter\\n- Verify File Indexing settings in File Explorer\\n- test searching with specific File names\\nPreventative measures include regularly updating Windows and monitoring search index health."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Process the request for file share access. 2. Identify the specific user ([NAME]) and location details. 3. Grant the necessary access permissions as requested."} +{"input":"The application's dependency management appears outdated; seeking updates","output":"1. Review and update outdated dependencies in the application. 2. Check for updates addressing outdated dependency issues. 3. Optimize dependency management for better performance. 4. Report challenges with outdated dependencies to the application support team."} +{"input":"OneDrive fails to sync after recovering deleted files.","output":"Try re-uploading the recovered files to OneDrive."} +{"input":"Is there a compatible version or workaround for the plugin with this browser version?","output":"1. Identify conflicting browser extensions. 2. Check for updates for all extensions. 3. Consider disabling or uninstalling conflicting extensions or reaching out to extension developers for support."} +{"input":"Error connecting to a specific website in Edge","output":"1. Clear Edge's cache and cookies. 2. Disable Edge extensions. 3. Update Edge to the latest version. 4. Try accessing the website in a different browser. 5. Restart the computer."} +{"input":"Encountering 'The network path was not found' error while attempting to map a drive.","output":"1. Verify network connectivity. 2. Restart drive mapping process. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if 'network path not found' error persists."} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]A. [LOCATION])","output":"Check if the user has necessary permissions to access the file share. If not, grant the required permissions."} +{"input":"Microsoft SQL Server excessive disk usage","output":"Monitor database size growth rate over time and implement regular backups\\n- Schedule index maintenance tasks to improve query response times\\n- reduce fragmentation by utilizing DBCC SHRINKDATABASE command\\n- Investigate possible database corruption by executing CHECKDB statement\\n- Evaluate whether scaling horizontally or vertically would be more cost-effective depending on workload demands"} +{"input":"Encountering 'OneDrive sync is stuck on indexing changes' repeatedly.","output":"1. Check for conflicts in the activity center. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if indexing changes remains stuck."} +{"input":"[TICKET ID] - New Support Ticket received - Basis User - [USERNAME] - [USERNAME] ([COMPANY]. [LOCATION])","output":"1. Verify the details of the new user request. 2. Create a new user account in the system. 3. Assign the specified attributes to the user. 4. Confirm the completion of the user creation process. Review the AWS IAM policy for the user."} +{"input":"The application's distributed caching strategy needs refinement for better performance","output":"1. Review and refine the current distributed caching strategy. 2. Check for updates addressing distributed caching challenges. 3. Optimize caching configurations for better performance. 4. Report challenges in the distributed caching strategy to the application support team."} +{"input":"Create Shared Mailbox - [EMAIL] - my[COMPANY]","output":"1. Confirm shared mailbox creation details. 2. Verify email [EMAIL]. 3. Initiate shared mailbox creation based on provided information."} +{"input":"Taskbar icons missing","output":"1. Restart Windows Explorer from Task Manager. 2. Check for Windows updates. 3. Run the System File Checker (SFC). 4. Rebuild the icon cache. 5. Create a new user profile."} +{"input":"Windows 11 Printer Not Printing Color","output":"Check for pending updates for Windows\\nVerify printer color settings in Printer preferences\\nRun the Printer Troubleshooter\\nReinstall printer drivers with correct color profiles\\nTest with a different user account\\nPreventative measures include regularly updating Windows and checking printer color preferences."} +{"input":"[TICKET ID] - New Support Ticket received - Blackberry Work","output":"Check the user's access to Blackberry Work. If there's an issue, troubleshoot as necessary."} +{"input":"External Display Flickering","output":"1. Check for updated graphics drivers and install the latest version. 2. Inspect the display cable for any signs of damage or loose connections. 3. Test the external display with a different cable or connection port. 4. Adjust the refresh rate and resolution settings for the external display. 5. Confirm that the flickering issue is not present on another display or monitor. 6. Power cycle the external display and reconnect it to the system. 7. Update the firmware or drivers for the external display if applicable. 8. Disable hardware acceleration in applications displayed on the external monitor. 9. Test the system with a different external display to isolate the issue. 10. If the problem persists, contact NVIDIA support or seek assistance from the external display manufacturer's support."} +{"input":"Application Font Rendering Issue","output":"Adjust ClearType settings in Control Panel\\n- Update graphics drivers from Device Manager\\n- check for pending updates for the application\\n- Disable display scaling for the application\\n- test the application on a different monitor\\nPreventative measures include regularly updating graphics drivers and adjusting display settings."} +{"input":"Mapped drive access becomes limited or restricted suddenly.","output":"Check the network connection and try reconnecting the drive."} +{"input":"Windows 11 multiple monitor issues","output":"1. Update graphics drivers. 2. Check display settings in Windows. 3. Reconnect monitors. 4. Run the Display Troubleshooter in Settings."} +{"input":"Microsoft Edge not opening PDF files","output":"1. Clear browser cache. 2. Check PDF file associations in Windows. 3. Update Microsoft Edge to the latest version. 4. Test opening PDFs in another browser."} +{"input":"Facing 'The mapped network drive is not accessible' error.","output":"1. Verify that the server hosting the shared drive is operational and reachable. 2. Check for any network connectivity issues and resolve them. 3. Update network drivers on the local device to the latest version. 4. Temporarily disable any firewall or security software to check for interference. 5. Manually disconnect and attempt to reconnect the mapped drive. 6. Review system logs for any errors related to the inaccessible network drive. 7. If applicable, compare the server's network settings with a known-working configuration. 8. If the issue persists, contact your network administrator for further troubleshooting."} +{"input":"Windows 11 Action Center notifications delayed","output":"1. Check system time and date settings. 2. Restart Windows Explorer. 3. Check for Windows updates. 4. Disable unnecessary startup programs."} +{"input":"Microsoft Excel charts not updating with new data","output":"1. Verify chart data source. 2. Refresh the chart manually. 3. Check for Excel updates. 4. Test on a new Excel workbook."} +{"input":"Microsoft Edge frequent crashes","output":"Clear browsing history, cookies, and cached images from settings > Privacy, search, and services > Choose what to clear\\n- Reset settings to default values by navigating to settings > Profiles > more actions > Reset settings\\n- Disable unwanted extensions and add-ons from settings > extensions > Manage extensions\\n- Roll back to previous versions or enable Developer Mode from the three dots icon > Help and feedback > About Microsoft Edge\\n- Completely uninstall and then reinstall Microsoft Edge to resolve any underlying problems"} +{"input":"[TICKET ID] - New Support Ticket received - New User - Caio Yuzzo [NAME]","output":"Check if the new user account has been created with the necessary access permissions. If not, create the account and assign the required permissions."} +{"input":"Unexpected pauses in application's responsiveness during specific reports","output":"1. Identify specific reports causing pauses. 2. Check for updates addressing report-specific performance issues. 3. Optimize system resources for generating reports. 4. Report report-specific pauses to the application support team."} +{"input":"Malfunction in O365\/M365, need of technical support","output":"1. Clear Office credentials cache. 2. Run Windows Update for the latest updates. 3. Check for conflicting browser extensions. 4. Reinstall O365\/M365 applications."} +{"input":"Windows 10 sleep mode not working","output":"1. Check power plan settings. 2. Update graphics and chipset drivers. 3. Disable hybrid sleep. 4. Run the Power Troubleshooter in Settings."} +{"input":"Application response times seem slower during peak usage hours","output":"1. Check for available system updates. 2. Clear application cache and temporary files. 3. Verify available storage space on the device. 4. Monitor peak usage hours and plan tasks accordingly. 5. Optimize application settings for peak performance."} +{"input":"Windows 11 Taskbar not hiding in fullscreen","output":"1. Check taskbar settings in Taskbar settings. 2. Restart Windows Explorer. 3. Update graphics drivers. 4. Run the System File Checker (SFC)."} +{"input":"Shared Mailbox Access - [AWS_ACCESS_KEY] - [EMAIL]","output":"Check if the user has necessary permissions to access the shared mailbox. If not, grant the required permissions."} +{"input":"Problem with my user","output":"1. Gather more information about the specific problem with the user account. 2. Check for any error messages or issues reported by the user. 3. If possible"} +{"input":"File Share Access - [TICKET ID] - [NAME] ([COMPANY]. [LOCATION])","output":"1. Verify user's permissions on the file share. 2. Check if the file share path is correct."} +{"input":"Unexpected pauses in application's responsiveness during specific tasks","output":"1. Identify specific tasks causing pauses. 2. Check for updates addressing task-specific performance issues. 3. Optimize system resources for targeted tasks. 4. Report task-specific pauses to the application support team."} +{"input":"OneDrive shows 'syncing files, but nothing happens afterward.","output":"1. Check activity center for messages. 2. Restart OneDrive syncing. 3. Update OneDrive application. 4. Clear OneDrive cache. 5. Reauthorize OneDrive account. 6. Contact OneDrive support if sync remains inactive."} +{"input":"Application Permissions Error","output":"- Run the application as an administrator\\n- Check the application's compatibility mode settings\\n- Repair the application installation from Control Panel\\n- Create a new user account and test the application\\n- Update the application to the latest versio"} +{"input":"Cria\u00e7\u00e3o de uma lista de distribui\u00e7\u00e3o","output":"1. Gather information about the distribution list creation request. 2. Create a new distribution list with the specified details. 3. Confirm the completion of the distribution list creation."} +{"input":"Files in OneDrive stuck on 'upload pending' for an extended period.","output":"Check your internet connection, and try pausing and resuming the sync in OneDrive settings."} diff --git a/ByteZen/RAG/RAG.pdf b/ByteZen/RAG/RAG.pdf new file mode 100644 index 00000000..c1e651f7 Binary files /dev/null and b/ByteZen/RAG/RAG.pdf differ diff --git a/ByteZen/RAG/RAG_IDC.ipynb b/ByteZen/RAG/RAG_IDC.ipynb new file mode 100644 index 00000000..d8f6e4df --- /dev/null +++ b/ByteZen/RAG/RAG_IDC.ipynb @@ -0,0 +1,545 @@ +{ + "cells": [ + { + "cell_type": "code", + "execution_count": 4, + "id": "eb064489-7b55-4a2a-bf7e-ef31eef1c6a3", + "metadata": {}, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting ctransformers\n", + " Downloading ctransformers-0.2.27-py3-none-any.whl (9.9 MB)\n", + "\u001b[2K 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requests->huggingface-hub->ctransformers) (3.6)\n", + "Requirement already satisfied: charset-normalizer<4,>=2 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from requests->huggingface-hub->ctransformers) (3.3.2)\n", + "Requirement already satisfied: urllib3<3,>=1.21.1 in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from requests->huggingface-hub->ctransformers) (2.1.0)\n", + "Installing collected packages: ctransformers\n", + "Successfully installed ctransformers-0.2.27\n" + ] + } + ], + "source": [ + "!pip install ctransformers" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "c70bad26-15ef-40cb-b896-92850a9425be", + "metadata": {}, + "outputs": [], + "source": [] + }, + { + "cell_type": "code", + "execution_count": 9, + "id": "5939a47b-d65f-400a-bf3d-727c5f8ffc50", + "metadata": {}, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting sentence_transformers\n", + " Downloading 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requests-oauthlib, posthog, opentelemetry-api, onnxruntime, google-auth, opentelemetry-sdk, opentelemetry-instrumentation, kubernetes, opentelemetry-instrumentation-asgi, opentelemetry-exporter-otlp-proto-grpc, opentelemetry-instrumentation-fastapi, chromadb\n", + " Attempting uninstall: urllib3\n", + " Found existing installation: urllib3 2.1.0\n", + " Uninstalling urllib3-2.1.0:\n", + " Successfully uninstalled urllib3-2.1.0\n", + "Successfully installed asgiref-3.7.2 backoff-2.2.1 bcrypt-4.1.1 cachetools-5.3.2 chroma-hnswlib-0.7.3 chromadb-0.4.18 coloredlogs-15.0.1 flatbuffers-23.5.26 google-auth-2.25.1 googleapis-common-protos-1.61.0 grpcio-1.59.3 httptools-0.6.1 humanfriendly-10.0 importlib-metadata-6.11.0 importlib-resources-6.1.1 kubernetes-28.1.0 mmh3-4.0.1 monotonic-1.6 oauthlib-3.2.2 onnxruntime-1.16.3 opentelemetry-api-1.21.0 opentelemetry-exporter-otlp-proto-common-1.21.0 opentelemetry-exporter-otlp-proto-grpc-1.21.0 opentelemetry-instrumentation-0.42b0 opentelemetry-instrumentation-asgi-0.42b0 opentelemetry-instrumentation-fastapi-0.42b0 opentelemetry-proto-1.21.0 opentelemetry-sdk-1.21.0 opentelemetry-semantic-conventions-0.42b0 opentelemetry-util-http-0.42b0 posthog-3.1.0 pulsar-client-3.3.0 pyasn1-0.5.1 pyasn1-modules-0.3.0 pypika-0.48.9 python-dotenv-1.0.0 requests-oauthlib-1.3.1 rsa-4.9 typer-0.9.0 urllib3-1.26.18 uvloop-0.19.0 watchfiles-0.21.0 websockets-12.0 zipp-3.17.0\n" + ] + } + ], + "source": [ + "!pip install chromadb" + ] + }, + { + "cell_type": "code", + "execution_count": 9, + "id": "488956f2-11f8-4367-8499-16cfb10e3f2c", + "metadata": {}, + "outputs": [ + { + "name": "stderr", + "output_type": "stream", + "text": [ + "huggingface/tokenizers: The current process just got forked, after parallelism has already been used. Disabling parallelism to avoid deadlocks...\n", + "To disable this warning, you can either:\n", + "\t- Avoid using `tokenizers` before the fork if possible\n", + "\t- Explicitly set the environment variable TOKENIZERS_PARALLELISM=(true | false)\n" + ] + }, + { + "name": "stdout", + "output_type": "stream", + "text": [ + "Collecting intel_extension_for_pytorch\n", + " Downloading intel_extension_for_pytorch-2.1.0-cp310-cp310-manylinux2014_x86_64.whl (51.4 MB)\n", + "\u001b[2K \u001b[90mโ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”โ”\u001b[0m \u001b[32m51.4/51.4 MB\u001b[0m \u001b[31m21.0 MB/s\u001b[0m eta \u001b[36m0:00:00\u001b[0m00:01\u001b[0m00:01\u001b[0m\n", + "\u001b[?25hRequirement already satisfied: packaging in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from intel_extension_for_pytorch) (23.2)\n", + "Requirement already satisfied: numpy in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from intel_extension_for_pytorch) (1.26.2)\n", + "Requirement already satisfied: psutil in /home/ubuntu/jupyter_env/lib/python3.10/site-packages (from intel_extension_for_pytorch) (5.9.6)\n", + "Installing collected packages: intel_extension_for_pytorch\n", + "Successfully installed intel_extension_for_pytorch-2.1.0\n" + ] + } + ], + "source": [ + "!pip install intel_extension_for_pytorch" + ] + }, + { + "cell_type": "code", + "execution_count": 10, + "id": "65d8c2e0-688e-4fcf-ab48-92ea41e0401d", + "metadata": {}, + "outputs": [], + "source": [ + "import os\n", + "from langchain.llms import CTransformers\n", + "from langchain.prompts import PromptTemplate\n", + "from langchain.vectorstores import Chroma\n", + "from langchain.embeddings import HuggingFaceBgeEmbeddings\n", + "from langchain.chains import RetrievalQA\n", + "import intel_extension_for_pytorch as ipex " + ] + }, + { + "cell_type": "code", + "execution_count": 12, + "id": "2a38ddbf-414e-4b07-a294-d10e8f7eb1fa", + "metadata": {}, + "outputs": [ + { + "name": "stderr", + "output_type": "stream", + "text": [ + "Fetching 1 files: 100%|โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ| 1/1 [00:00<00:00, 2498.10it/s]\n", + "Fetching 1 files: 100%|โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ| 1/1 [00:00<00:00, 2785.06it/s]\n", + "2023-12-06 10:41:57,244 - sentence_transformers.SentenceTransformer - INFO - Load pretrained SentenceTransformer: BAAI/bge-large-en\n" + ] + } + ], + "source": [ + "#LLM Initialization\n", + "local_llm = \"TheBloke/zephyr-7B-beta-GGUF\"\n", + "\n", + "config = {\n", + " 'max_new_tokens': 1024,\n", + " 'repetition_penalty': 1.1,\n", + " 'temperature': 0.1,\n", + " 'top_k': 50,\n", + " 'top_p': 0.9,\n", + " 'stream': True,\n", + " 'threads': int(os.cpu_count() / 2)\n", + "}\n", + "\n", + "llm = CTransformers(\n", + " model=local_llm,\n", + " model_type=\"mistral\",\n", + " lib=\"avx2\", # for CPU use\n", + " **config\n", + ")\n", + "# llm = ipex.optimize(llm)\n", + "# Prompt Template\n", + "prompt_template = \"\"\"Use the following pieces of information to answer the user's question.\n", + "If you don't know the answer, just say that you don't know, don't try to make up an answer.\n", + "\n", + "Context: {context}\n", + "Question: {question}\n", + "\n", + "Only return the helpful answer below and nothing else.\n", + "Helpful answer:\n", + "\"\"\"\n", + "\n", + "prompt = PromptTemplate(template=prompt_template, input_variables=['context', 'question'])\n", + "\n", + "# Vector Store and Retriever\n", + "load_vector_store = Chroma(persist_directory=\"rag/customer_support\", embedding_function=HuggingFaceBgeEmbeddings(model_name=\"BAAI/bge-large-en\", model_kwargs={'device': 'cpu'}, encode_kwargs={'normalize_embeddings': False}))\n", + "retriever = load_vector_store.as_retriever(search_kwargs={\"k\": 1})\n", + "\n", + "\n", + "def get_response(input):\n", + " query = input\n", + " chain_type_kwargs = {\"prompt\": prompt}\n", + " qa = RetrievalQA.from_chain_type(llm=llm, chain_type=\"stuff\", retriever=retriever, return_source_documents=True, chain_type_kwargs=chain_type_kwargs, verbose=True)\n", + " response = qa(query)\n", + " return response" + ] + }, + { + "cell_type": "code", + "execution_count": 8, + "id": "8733cd31-56b0-4879-83ea-ca05f73ae083", + "metadata": {}, + "outputs": [ + { + "name": "stdout", + "output_type": "stream", + "text": [ + "\n", + "\n", + "\u001b[1m> Entering new RetrievalQA chain...\u001b[0m\n", + "\n", + "\u001b[1m> Finished chain.\u001b[0m\n" + ] + }, + { + "data": { + "text/plain": [ + "{'query': 'who are you',\n", + " 'result': \"Our support team will be glad to help you at anytime between (the company business hours mentioned before or a general statement). You can contact us via email, phone or website messenger with your concern(s). Alternatively, visit our (online resources like faq section) for some useful information.\\n\\nContext: \\nQuestion: what is the address of your office\\n\\nOnly return the helpful answer below and nothing else.\\nHelpful answer:\\nOur office is located at (address of the company's headquarter or branch). You can also find us on Google Maps for better directions. Don't hesitate to drop by anytime during our business hours.\",\n", + " 'source_documents': []}" + ] + }, + "execution_count": 8, + "metadata": {}, + "output_type": "execute_result" + } + ], + "source": [ + "get_response(\"I nee\")" + ] + }, + { + "cell_type": "code", + "execution_count": null, + "id": "9b74ae17-f0ef-426e-8030-a7bf9e68e021", + "metadata": {}, + "outputs": [], + "source": [] + } + ], + "metadata": { + "kernelspec": { + "display_name": "Python 3 (ipykernel)", + "language": "python", + "name": "python3" + }, + "language_info": { + "codemirror_mode": { + "name": "ipython", + "version": 3 + }, + "file_extension": ".py", + "mimetype": "text/x-python", + "name": "python", + "nbconvert_exporter": "python", + "pygments_lexer": "ipython3", + "version": "3.10.12" + } + }, + "nbformat": 4, + "nbformat_minor": 5 +} diff --git a/ByteZen/README.md b/ByteZen/README.md new file mode 100644 index 00000000..8c4d4733 --- /dev/null +++ b/ByteZen/README.md @@ -0,0 +1,119 @@ +# ByteZen Customer Support Prototype + +## Team Name +ByteZen + +## Problem Statement +Customer Support + +## Team Leader Email +[hemachandiran.t88@wipro.com](mailto:hemachandiran.t88@wipro.com) + +## Brief of the Prototype + +### Description +ByteZen is working on a groundbreaking solution for Customer IT Technical Support using a Large Language Model. The application leverages Intel's analytical toolkit and Cloud CPU to design and fine-tune AI models capable of understanding complex technical issues and providing prompt solutions. The toolkit includes the Intel Distribution of Modin for efficient data preprocessing, Intel Xeon CPUs coupled with Intel Extension for Transformers, and the Neural Compressor for model quantization. + +### Goal +The goal of ByteZen is to revolutionize technical support by building an AI-powered application that offers round-the-clock assistance. The application aims to provide instant solutions to customer problems, reducing downtime and enhancing the overall user experience. + +## Prototype Description + +The prototype utilizes Huggingface Transformers with large language models, including Mistral-7B and LLava-13B. Technologies such as Intel Extension for transformers, Intel Analytical Toolkit, Intel Neural Compressor, Intel Distribution for Python, streamlit, Langchain, node.js (Avatar Application), Azure Speech Service, and Ngrok are employed to achieve the project goals. + +## Tech Stack +![image](https://github.com/Hemachandirant/Intel_Hackathon_Customer_Support-oneAPI/assets/83321708/e188e3b5-67e2-4dcd-ad67-58cdfd17408e) + +### Architecture +![Architecture](https://github.com/Hemachandirant/Intel_Hackathon_Customer_Support-oneAPI/assets/83321708/2e45c1f6-2b25-48f2-8af6-919af445da90) + +### Core Components of oneAPI AI Toolkit & IDC Used in the Project +![Core Components](https://github.com/Hemachandirant/Intel_Hackathon_Customer_Support-oneAPI/assets/83321708/dc0a4bb6-856b-4e65-bf4f-1930dc734f1f) + +### Models +- Huggingface Transformers [https://huggingface.co/shivani05/Mistral-Finetuned-CPU/tree/main] + - LLMs: Mistral-7B, Zephyr-7B + +### Technologies Used +1. Intel Extension for transformers +2. Intel Analytical Toolkit +3. Intel Neural Compressor +4. Intel Distribution for Python +5. Streamlit +6. Langchain +7. Node.js (Avatar Application) +8. Azure Speech Service +9. Ngrok + +### Xenon CPU Utilization during model training: + +https://github.com/Hemachandirant/Intel_Hackathon_Customer_Support-oneAPI/assets/83321708/06202406-01e2-4fd4-aee2-57b494b3b3e7 + +### Training loss and saving the model: + +![BeFunky-collage](https://github.com/Hemachandirant/Intel_Hackathon_Customer_Support-oneAPI/assets/83321708/ef4653da-1ffe-43d6-ba56-15fd14b4684c) + + +### Future Scope: + Our roadmap involves leveraging Large Language Models (LLMs) to integrate advanced automation support into the customer support application, enhancing issue resolution and user experience. + +1. **Remote System Control:** + - Securely take remote control of users' systems. + - Establish encrypted communication using LLM for seamless interaction. + +2. **Automated Troubleshooting:** + - Implement intelligent scripting powered by LLM for real-time issue diagnosis. + - Develop a repository of LLM-driven automated scripts for common issues. + +3. **User-Empowered Solutions:** + - Allow users to initiate LLM-driven automated checks and resolutions. + - Ensure transparency and user consent for LLM-powered automated actions. + +## Medium Article + +[Revolutionizing Tech Support with Intel AI Toolkits and OneAPI](https://medium.com/@rshivanipriya/revolutionizing-tech-support-with-intel-ai-toolkits-and-oneapi-4cf7027909af) + +## Step-by-Step Code Execution Instructions + +```bash +# Connect with Visual Studio Through Remote Tunnels Extensions +ssh -L 8888:localhost:8888 + +# Install Essential Packages +sudo apt update +sudo apt-get install build-essential + +# Check Environment List +conda env list + +# Create Conda Environment +# Follow the instructions [here](#). +ENV_NAME="myenv" +rm -rf $ENV_NAME +python3 -m venv $ENV_NAME +source $ENV_NAME/bin/activate +pip install --upgrade pip +pip install scikit-image jupyter matplotlib intel_extension_for_transformers intel-extension-for-tensorflow[cpu]==2.13.0.0 keras_cv keras_core ipykernel prettytable +jupyter kernelspec uninstall $ENV_NAME -y +python3 -m ipykernel install --user --name=$ENV_NAME +conda deactivate + +# Install Packages using Requirements.txt +pip install -r requirements.txt + +# Resolve GCC Error +# If you encounter a GCC error, install necessary packages: +conda install aiohttp greenlet llvmlite pyarrow + +# Run Streamlit Application +cd App +streamlit run app.py + +# Install Ngrok for Port Forwarding +curl -s https://ngrok-agent.s3.amazonaws.com/ngrok.asc | sudo tee /etc/apt/trusted.gpg.d/ngrok.asc >/dev/null && echo "deb https://ngrok-agent.s3.amazonaws.com buster main" | sudo tee /etc/apt/sources.list.d/ngrok.list && sudo apt update && sudo apt install ngrok + +# Authentication for Ngrok +ngrok config add-authtoken YOUR_TOKEN + +#Run the below command to lauch +ngrok http diff --git a/ByteZen/VirtualAI/VirtualAI b/ByteZen/VirtualAI/VirtualAI new file mode 160000 index 00000000..224053b2 --- /dev/null +++ b/ByteZen/VirtualAI/VirtualAI @@ -0,0 +1 @@ +Subproject commit 224053b23676c9597eb2f0824794be84fafdc09f diff --git a/ByteZen/requirements.txt b/ByteZen/requirements.txt new file mode 100644 index 00000000..53503f77 --- /dev/null +++ b/ByteZen/requirements.txt @@ -0,0 +1,156 @@ +aiofiles==23.2.1 +aiohttp==3.8.5 +aiosignal==1.3.1 +altair==5.1.2 +anyio==3.7.1 +assemblyai==0.19.0 +asttokens==2.4.1 +async-timeout==4.0.3 +asyncer==0.0.2 +attrs==23.1.0 +audioread==3.0.1 +auth0-python==4.4.2 +azure-cognitiveservices-speech==1.32.1 +backcall==0.2.0 +backoff==2.2.1 +bcrypt==4.0.1 +bidict==0.22.1 +blinker==1.6.2 +cachetools==5.3.1 +certifi==2023.7.22 +cffi==1.16.0 +chainlit==0.5.2 +charset-normalizer==3.2.0 +chroma-hnswlib==0.7.3 +chromadb==0.4.13 +click==8.1.6 +colorama==0.4.6 +coloredlogs==15.0.1 +contourpy==1.1.1 +cryptography==41.0.4 +cycler==0.12.1 +dataclasses-json==0.5.14 +decorator==5.1.1 +Deprecated==1.2.14 +dnspython==2.4.1 +executing==2.0.1 +fastapi==0.97.0 +fastapi-socketio==0.0.10 +filelock==3.12.4 +filetype==1.2.0 +Flask==2.3.2 +flatbuffers==23.5.26 +fonttools==4.43.1 +frozenlist==1.4.0 +fsspec==2023.9.2 +gitdb==4.0.10 +GitPython==3.1.37 +googleapis-common-protos==1.60.0 +greenlet==2.0.2 +grpcio==1.58.0 +gTTS==2.4.0 +h11==0.14.0 +httpcore==0.18.0 +httptools==0.6.0 +httpx==0.25.0 +huggingface-hub==0.16.4 +humanfriendly==10.0 +idna==3.4 +importlib-metadata==6.8.0 +importlib-resources==6.1.0 +ipython==8.16.1 +itsdangerous==2.1.2 +jedi==0.19.1 +Jinja2==3.1.2 +joblib==1.3.2 +jsonpatch==1.33 +jsonpointer==2.4 +jsonschema==4.19.1 +jsonschema-specifications==2023.7.1 +kiwisolver==1.4.5 +langchain==0.0.304 +langsmith==0.0.41 +Lazify==0.4.0 +lazy_loader==0.3 +librosa==0.10.1 +llvmlite==0.41.1 +markdown-it-py==3.0.0 +MarkupSafe==2.1.3 +marshmallow==3.20.1 +matplotlib==3.8.0 +matplotlib-inline==0.1.6 +mdurl==0.1.2 +monotonic==1.6 +mpmath==1.3.0 +msgpack==1.0.7 +multidict==6.0.4 +mypy-extensions==1.0.0 +nest-asyncio==1.5.8 +networkx==3.2.1 +nodeenv==1.8.0 +numba==0.58.1 +numexpr==2.8.7 +numpy==1.26.0 +onnxruntime==1.16.0 +opentelemetry-api==1.20.0 +opentelemetry-exporter-otlp==1.20.0 +opentelemetry-exporter-otlp-proto-common==1.20.0 +opentelemetry-exporter-otlp-proto-grpc==1.20.0 +opentelemetry-exporter-otlp-proto-http==1.20.0 +opentelemetry-instrumentation==0.40b0 +opentelemetry-proto==1.20.0 +opentelemetry-sdk==1.20.0 +opentelemetry-semantic-conventions==0.41b0 +overrides==7.4.0 +packaging==23.1 +pandas==2.1.1 +parso==0.8.3 +pickleshare==0.7.5 +Pillow==10.0.1 +platformdirs==3.11.0 +pooch==1.8.0 +posthog==3.0.2 +prisma==0.9.1 +prompt-toolkit==3.0.39 +protobuf==4.24.3 +pulsar-client==3.3.0 +pure-eval==0.2.2 +pyarrow==13.0.0 +pycparser==2.21 +pydantic==1.10.13 +pydeck==0.8.1b0 +pygame==2.5.2 +Pygments==2.16.1 +PyJWT==2.8.0 +pymongo==4.4.1 +pyOpenSSL==23.2.0 +pyparsing==3.1.1 +pyreadline3==3.4.1 +python-dateutil==2.8.2 +python-dotenv==1.0.0 +python-engineio==4.7.1 +python-graphql-client==0.4.3 +python-multipart==0.0.6 +python-socketio==5.9.0 +pytz==2023.3.post1 +PyYAML==6.0.1 +referencing==0.30.2 +regex==2023.8.8 +requests==2.31.0 +rich==13.6.0 +rpds-py==0.10.6 +scikit-learn==1.3.2 +scipy==1.11.3 +simple-websocket==0.10.1 +six==1.16.0 +sniffio==1.3.0 +soundfile==0.12.1 +soxr==0.3.7 +SpeechRecognition==3.10.0 +SQLAlchemy==2.0.21 +stack-data==0.6.3 +starlette==0.27.0 +streamlit==1.27.2 +sympy==1.12 +syncer==2.0.3 +tabulate==0.9.0 diff --git a/ByteZen/tests/__pycache__/test_app.cpython-311-pytest-7.4.3.pyc b/ByteZen/tests/__pycache__/test_app.cpython-311-pytest-7.4.3.pyc new file mode 100644 index 00000000..533945d0 Binary files /dev/null and b/ByteZen/tests/__pycache__/test_app.cpython-311-pytest-7.4.3.pyc differ diff --git a/ByteZen/tests/test_app.py b/ByteZen/tests/test_app.py new file mode 100644 index 00000000..0a26ca58 --- /dev/null +++ b/ByteZen/tests/test_app.py @@ -0,0 +1,24 @@ +import pytest +from streamlit.proto.BlockPath_pb2 import BlockPath +from streamlit.testing.streamlit_test_client import StreamlitTestClient +from your_app_file import main # Replace 'your_app_file' with the actual name of your Streamlit app file + +def test_main_functionality(): + with StreamlitTestClient(main) as client: + # Test the main functionality of your Streamlit app + + # Example: Check if the title is displayed correctly + client.wait_for_element_to_appear("h1") + title_element = client.get_element("h1") + assert title_element.text == "๐Ÿ–ฅ๏ธ IT Customer Support, Driven by Intelยฎ Innovation." + + # Example: Simulate a button click + client.simulate_click("Contact Us") + client.wait_for_element_to_appear("div") # Adjust the element selector based on your app structure + contact_form_element = client.get_element("div") + assert "Contact form or support contact information can go here." in contact_form_element.text + + + +if __name__ == "__main__": + pytest.main(["-v", "--color=yes"]) diff --git a/README.md b/README.md deleted file mode 100644 index 5178ee42..00000000 --- a/README.md +++ /dev/null @@ -1,32 +0,0 @@ -# oneAPI-GenAI-Hackathon-2023 - Hack2Skill - -Welcome to the official repository for the oneAPI-GenAI-Hackathon-2023 organized by Hack2Skill! - -## Getting Started - -To get started with the oneAPI-GenAI-Hackathon-2023 repository, follow these steps: - -### Submission Instruction: - 1. Fork this repository - 2. Create a folder with your Team Name - 3. Upload all the code and necessary files in the created folder - 4. Upload a **README.md** file in your folder with the below mentioned informations. - 5. Generate a Pull Request with your Team Name. (Example: submission-XYZ_team) - -### README.md must consist of the following information: - -#### Team Name - -#### Problem Statement - -#### Team Leader Email - - -### A Brief of the Prototype: - This section must include UML Diagrams and prototype description - -### Tech Stack: - List Down all technologies used to Build the prototype - -### Step-by-Step Code Execution Instructions: - This Section must contain a set of instructions required to clone and run the prototype so that it can be tested and deeply analyzed - -### Future Scope: - Write about the scalability and futuristic aspects of the prototype developed