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Unable to load the dashboard in Sentry version 24.5.1 when querying large datasets with a history exceeding 5 days #3510
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Can you provide anything from your Docker container logs during that 504 error? Some logs from |
Please find the logs below: Traceback (most recent call last):
05:44:42 [INFO] sentry.access.api: api.access (method='GET' view='sentry.api.endpoints.organization_metrics_details.OrganizationMetricsDetailsEndpoint' response=500 user_id='111' is_app='False' token_type='None' is_frontend_request='True' organization_id='1' auth_id='None' path='/api/0/organizations/jathre-sentry/metrics/meta/' caller_ip='59.144.134.146' user_agent='Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36' rate_limited='False' rate_limit_category='None' request_duration_seconds=30.087611436843872 rate_limit_type='DNE' concurrent_limit='None' concurrent_requests='None' reset_time='None' group='None' limit='None' remaining='None') The above exception was the direct cause of the following exception: Traceback (most recent call last): During handling of the above exception, another exception occurred: Traceback (most recent call last):
05:45:43 [INFO] sentry.access.api: api.access (method='GET' view='sentry.api.endpoints.organization_metrics_details.OrganizationMetricsDetailsEndpoint' response=500 user_id='111' is_app='False' token_type='None' is_frontend_request='True' organization_id='1' auth_id='None' path='/api/0/organizations/jathre-sentry/metrics/meta/' caller_ip='59.144.134.146' user_agent='Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36' rate_limited='False' rate_limit_category='None' request_duration_seconds=0.14464044570922852 rate_limit_type='DNE' concurrent_limit='None' concurrent_requests='None' reset_time='None' group='None' limit='None' remaining='None')
05:45:43 [INFO] sentry.access.api: api.access (method='GET' view='sentry.api.endpoints.organization_metrics_details.OrganizationMetricsDetailsEndpoint' response=500 user_id='111' is_app='False' token_type='None' is_frontend_request='True' organization_id='1' auth_id='None' path='/api/0/organizations/jathre-sentry/metrics/meta/' caller_ip='59.144.134.146' user_agent='Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36' rate_limited='False' rate_limit_category='None' request_duration_seconds=0.16696786880493164 rate_limit_type='DNE' concurrent_limit='None' concurrent_requests='None' reset_time='None' group='None' limit='None' remaining='None')
Traceback (most recent call last):
05:45:43 [INFO] sentry.access.api: api.access (method='GET' view='sentry.api.endpoints.organization_metrics_details.OrganizationMetricsDetailsEndpoint' response=500 user_id='111' is_app='False' token_type='None' is_frontend_request='True' organization_id='1' auth_id='None' path='/api/0/organizations/jathre-sentry/metrics/meta/' caller_ip='59.144.134.146' user_agent='Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36' rate_limited='False' rate_limit_category='None' request_duration_seconds=0.2135145664215088 rate_limit_type='DNE' concurrent_limit='None' concurrent_requests='None' reset_time='None' group='None' limit='None' remaining='None') Also, the issue is occuring for one particular dashboard when we load the data for more than 4 days. The quantum of data is huge in this dashboard. We upgraded from version 24.2.0 to 24.5.1. In this version, we are facing this issue. |
Self-Hosted Version
24.5.1
CPU Architecture
x86_64
Docker Version
20.10.16
Docker Compose Version
2.6.0
Machine Specification
Steps to Reproduce
Install or upgrade Sentry to 24.5.1 and load the dashboard for live data.
Expected Result
Dashboard should load WITHOUT 504 errors.
Actual Result
Attaching screenshot link: https://pic.surf/3ip
Event ID
No response
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