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Trying to add apple account - “is not a valid option” #351

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SigurdvanHauen opened this issue Nov 4, 2024 · 9 comments
Open

Trying to add apple account - “is not a valid option” #351

SigurdvanHauen opened this issue Nov 4, 2024 · 9 comments

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@SigurdvanHauen
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I tried various things when the integration started misbehaving due to the login issue.

I have tried installing the fix from the .zip folder from the other thread and now the newest from HACS. I have tried many things such as removing my old devices and deleting/re-installing the integration.

When I try to configure the integration by adding a new apple account I get the red error bar saying “is not a valid option”.

Is this a mistake from my part? Or is there a way where I can do a complete purge and fresh installation?

@gcobb321
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gcobb321 commented Nov 4, 2024 via email

@SigurdvanHauen
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I have a screenshot here and the error message cannot be clicked:

IMG_9971

@jspeckman
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I get the same error on that screen with any option selected, including MENU.

@fear
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fear commented Nov 6, 2024

i'm getting the same error :)

@gcobb321
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gcobb321 commented Nov 6, 2024

Looks like the Apple username/password is not available. Can you select Add and go to the next screen?

@nosar77
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nosar77 commented Nov 7, 2024

Looks like the Apple username/password is not available. Can you select Add and go to the next screen?

Im having the issue as well, when you click add and go to the next screen thats the error you get.

@gcobb321
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gcobb321 commented Nov 7, 2024

@nosar77 I would like to see your icloud3-0.log file to see what the Apple Acct config is. It is .storage/icloud3/configuration. Send it to [email protected]. In hoping to get v3.1.1 out tomorrow but would like to see that to see what I can do.

@fear
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fear commented Nov 8, 2024

The Problem is still there after the update to version 3.1

@nosar77
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nosar77 commented Nov 8, 2024

@nosar77 I would like to see your icloud3-0.log file to see what the Apple Acct config is. It is .storage/icloud3/configuration. Send it to [email protected]. In hoping to get v3.1.1 out tomorrow but would like to see that to see what I can do.

Sorry I didn't send, I ended up deleting .storage before you responded and that fixed my issue. Somehow I think the config/login was corrupted and the only thing that fixed it was deleting icloud from .storage. hopefully that will point you in the right direction. Only clue I can give was, I might have messed it up by logging out or uninstalling and reinstalling the integration when the issues first started before u fixed it

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5 participants